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Grand Hyatt Jakarta
Grand Hyatt Jakarta
Grand Hyatt Jakarta
Grand Hyatt Jakarta
Grand Hyatt Jakarta
Grand Hyatt Jakarta
Grand Hyatt Jakarta

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8.9

Excellent

819 reviews

819 reviews

Housekeeping9
Shops8
Swimming Pool7
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Plaza Indonesia

50 m

Selamat Datang Monument

190 m

Grand Indonesia Mall

190 m

Mini Space Shuttle Park

200 m

Galeri Indonesia Kaya

240 m

Popular landmarks
National Museum

1.9 km

Gambir Train Station Building

2.2 km

National Monument (MONAS)

2.2 km

Jakarta Cathedral

3.0 km

Museum Bank Indonesia

6.4 km

Closest landmarks
Embassy of United Kingdom

260 m

Embassy of Royal Belgian

280 m

Mars Mens Health

290 m

Embassy of the Kingdom of Belgium

320 m

Embassy of Japan

370 m

Newly renovated

Grand Hyatt Jakarta

Jalan M H Thamrin Kav. 28-30, Thamrin, Jakarta, Indonesia, 10350 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.3
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Grand Hyatt Jakarta

Excellent
Room comfort & quality

9

Grand Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite Bundaran View
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Capital Suite Bundaran View
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Capital Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Family with Bundaran View Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Bundaran View Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Family with City View Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
1 King Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Club View Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Jakarta?

Grand Hyatt Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460000 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Jakarta has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hyatt Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hyatt Jakarta.

What are my dining options at Grand Hyatt Jakarta?

Grand Hyatt Jakarta features 6 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Hyatt Jakarta?

Your special occasion or event can be hosted at one of the 4 versatile venues.

Can business events be hosted at Grand Hyatt Jakarta?

The 6 venues can accommodate you and your guests.

What is the smoking policy at Grand Hyatt Jakarta?

Grand Hyatt Jakarta does permit smoking in some areas and is not 100% smoke-free.

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See map

Explore the neighborhood

What people love about Grand Hyatt Jakarta

  • 8.4

    Excellent

    "Very nice hotel."

    Muliadi

    |

    18 September 2022

  • 9.6

    Exceptional

    "The food was nice."

    Wilson

    |

    15 April 2022

  • 10

    Exceptional
    Location

    "Awesome location, next to two of the best malls in Jakarta."

    BONMEDO

    |

    16 February 2022

Overall rating:

8.9

Excellent
819 reviews
Cleanliness
9.1
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
Great view of bundaran HI n spacious family room
herry from Indonesia
Family with young children
More about Grand Hyatt Jakarta

More about Grand Hyatt Jakarta

Grand Hyatt Jakarta

You'll love the exceptional convenience during your stay at Grand Hyatt Jakarta, located right in the heart of the city center, with an easy access to everything in Jakarta.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Grand Hyatt Jakarta. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with the taxi services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hyatt Jakarta. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Rooms at Grand Hyatt Jakarta are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Grand Hyatt Jakarta offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Grand Hyatt Jakarta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Grand Hyatt Jakarta which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Grand Hyatt Jakarta has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Grand Hyatt Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and squash court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Jakarta. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 190 m away.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Food & Dining

28 mentions

Swimming Pool

16 mentions

Housekeeping

15 mentions

Breakfast

11 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mirror
  • Toiletries
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Gluten-free
  • Buffet
Restaurants on site

Grand Cafe

  • Cuisine: International
  • Menu: A-la-carte

Sumire

  • Cuisine: Japanese

C's Steak & Seafood Restaurant

  • Cuisine: International
  • Menu: Buffet
Location
Jalan M H Thamrin Kav. 28-30, Thamrin, Jakarta, Indonesia, 10350
Exceptional
Location

9.4

Airports

  • Halim Perdanakusuma International Airport (HLP)
    10.7 km
  • Soekarno-Hatta International Airport (CGK)
    20.0 km

Public transportation

  • Bundaran HI
    230 m
  • Dukuh Atas
    800 m

Hospital or clinic

  • Amin
    580 m

Shopping

  • Grand Indonesia Mall
    190 m

Convenience store

  • Indomaret
    450 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    190 m
  • National Museum
    1.9 km
  • Gambir Train Station Building
    2.2 km
  • National Monument (MONAS)
    2.2 km
  • Jakarta Cathedral
    3.0 km
  • Museum Bank Indonesia
    6.4 km
  • Jakarta Old Town
    6.8 km
  • Ancol Dreamland
    7.9 km
  • Istiqlal Mosque
    12.3 km
  • Beautiful Indonesia in Miniature Park
    17.0 km

Nearby landmarks

  • Plaza Indonesia
    50 m
  • Selamat Datang Monument
    190 m
  • Grand Indonesia Mall
    190 m
  • Mini Space Shuttle Park
    200 m
  • Bundaran HI
    230 m
  • Galeri Indonesia Kaya
    240 m
  • Alun Alun Indonesia
    250 m
  • Daily Foodhall
    260 m
  • Embassy of United Kingdom
    260 m
  • Grand Indonesia
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee460000 USD
  • Travel time to airport (minutes)45

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants6
  • Number of rooms 424
  • Year property opened1991
  • Most recent renovation2020
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Grand Hyatt Jakarta from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities9.0
Location9.4
Room comfort and quality9.0
Service9.0
Value for money8.3
High score for Jakarta
Rating
9+ Exceptional (200)
8-9 Excellent (80)
7-8 Very Good (71)
6-7 Good (17)
<6 Below Expectation (15)
Time of the year
Mar - May (92)
Jun - Aug (105)
Sep - Nov (82)
Dec - Feb (104)
All guests (819)
All room types
All languages

Show reviews that mention 

Showing 383 verified guest comments
12345
10.0
Exceptional
yurika from Indonesia
Family with young children
1 King Bed Family with City View Deluxe
Stayed 1 night in September 2021

Weekend gateway well spent”

Been a while since we had a staycation. We really enjoyed our stay at grand hyatt especially during this ppkm, with strict protocols. Check in was quick and the room was great, spacious and comfortable for family with 2 children. The highlight on our stay was we got to enjoy the pool time for 2 hours. Really happy and the staffs at the pool were so attentive. Overall great stay, friendly staffs with very good location

Reviewed September 05, 2021

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Dear yurika, thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed your family staycation thoroughly. We look forward to welcoming you back soon to experience our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded September 14, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Melya from France
Couple
Stayed 2 nights in January 2021

Best location, good quality of food, best hospitality ”

Me and my husband love the food so much, the staff is really nice and helpful, the room is amazing and very well maintained ! The location is right next to Plaza Indonesia. Been staying here for couple of times.. We even choose this hotel for quarantine since we know the food is fantastic! Good job, Grand Hyatt.

Reviewed January 21, 2022

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Dear Ms. Melya, Thank you for giving us a five-star rating. We are pleased to know that you enjoyed your experience at Grand Hyatt Jakarta. We look forward to welcoming you back soon.

Responded January 28, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Dino
Couple
Stayed 4 nights in April 2019

Was there for a wedding ”

We were there for a wedding in Jakarta, the location was great and the hotel room was fantastic the staff were great and overall it was a great weekend. We came during the election weekend rally and the staff were very helpful with any information needed to get around the city.

Reviewed May 03, 2019

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Dear Dino, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you found our accommodation and service excellent. We would like to take this chance to let you know that we have undergone a major renovation, which now introduces new rooms and suites. We look forward to welcoming you back again soon and having you enjoy our newly renovated facilities. Your sincerely, The Management of Grand Hyatt Jakarta

Responded August 13, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Jason from Singapore
Couple
1 King Bed
Stayed 2 nights in October 2019

Pampered. Centrally located in heart of coty ”

Fantastic location in the heart of city. Could feel the atmosphere during car free Sunday. The grand Club breakfast and cork tails is superb. Can’t ask for more. An experience that we will savor in our memories for a long time

Reviewed October 29, 2019

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Dear Jason, thank you for taking the time write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you thoroughly enjoyed your experience. We would like to let you know that we have undergone a major renovation, including the Grand Club lounge, since your previous visit. We look forward to welcoming you back and having you enjoy our newly renovated rooms and facilities.

Responded August 02, 2021
Grand Hyatt Jakarta
9.2
Exceptional
Joseph from Australia
Couple
Stayed 3 nights in January 2020

Chinese New Year weekend Jan 2020”

The Grand Hyatt's we have stayed at always exudes charm and splendor. This one was no different. The foyer was elegantly decorated for Chinese New Year and highly instagrammable! Rooms were super spacious (around 40sqm). The carpets are showing signs of age but everything was clean and worked fine. And a nice touch is the bowl of fresh fruit. Breakfast buffet was quite extensive with local delights included. The hotel is located next to 2 huge malls, Plaza Indonesia and Grand Indonesia. There also some local markets operating on weekends. No shortage of restaurants to cater for all budgets. St Theresa's is a delightful catholic church, 10 min walk. Both check-in/out was smooth, courteous and efficient. The staff are very polite and cheerful. Nothing is too much trouble. Burgundy bar has selected drinks at half-price during Happy Hour. Worth a visit. Very enjoyable stay. Tip: try the Soup Buntut - a local delicacy, oxtail soup. Delicious!

Reviewed February 02, 2020

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Dear Joseph, thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are happy to know that you thoroughly enjoyed your experience and the hotel's strategic location. We would like to let you know that we have renovated a number of floors and several facilities since your previous visit. We look forward to welcoming you back and having you enjoy the newly renovated rooms and features at Grand Hyatt Jakarta.

Responded August 02, 2021
Grand Hyatt Jakarta
10.0
Exceptional
metta from Indonesia
Family with young children
1 King Bed Family with Bundaran View Deluxe
Stayed 1 night in May 2022

Old hotel with great facilities and just furnished ”

My kids love the pool somuch! Connect with Plaza Indonesia with lot of variety food, cinema, etc. Also love the gym!!

Reviewed May 09, 2022

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Dear Ms. Metta, Thank you for taking the time to write your comment regarding your most recent stay with us. We are glad to hear that you and your family enjoy our facilities and service during your stay at Grand Hyatt Jakarta. We are looking forward to welcoming you back soon with our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, Management of Grand Hyatt Jakarta.

Responded May 11, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Yongky from Indonesia
Family with young children
1 King Bed
Stayed 2 nights in May 2021

Excellent”

The hotel is excellent, with its strategic location. It is also near 2 malls so it will be very easy for us to buy everything.

Reviewed May 16, 2021

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Dear Yongky, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to find that your experience was excellent. Your encouraging remarks regarding the strategic location of the hotel are well appreciated. We hope that you also had a chance to enjoy our newly renovated facilities, including the salt-chlorinated lagoon pool on the fifth floor. We look forward to welcoming you again soon. Warm regards, The Management of Grand Hyatt Jakarta

Responded July 08, 2021
Grand Hyatt Jakarta
10.0
Exceptional
BONMEDO from Indonesia
Couple
Stayed 2 nights in January 2022

Great Location and Facilities”

Awesome location, next to two of the best malls in Jakarta. Also love the facilities and the staffs are super friendly.

Reviewed February 16, 2022

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Dear BONMEDO, Thank you for taking your time to review us. We are glad to hear that you enjoyed your experience during your stay at Grand Hyatt Jakarta. We hope to welcome you back again soon. Best regards, The management of Grand Hyatt Jakarta.

Responded March 29, 2022
Grand Hyatt Jakarta
10.0
Exceptional
EDUARDO from Philippines
Solo traveler
1 King Bed
Stayed 2 nights in November 2019

Exceptional”

Except for the performers at the Coffee Shop everything was perfect. I think the performers could be better.

Reviewed November 13, 2019

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Dear EDUARDO, thank you for taking the time write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you enjoyed your experience, except for the performers at the Coffee Shop. We have informed the related staff regarding your feedback. We would also like to let you know that we have undergone a major renovation since your previous visit. We look forward to welcoming you back and having you enjoy our newly renovated rooms and facilities.

Responded August 02, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Yan from Malaysia
Business traveler
1 King Bed
Stayed 2 nights in August 2019

Impeccable service”

Staff were attentive and friendly. Room was spacious. Great overall experience and will return again for future visit.

Reviewed September 03, 2019

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Dear Yan, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you found our accommodation and service excellent. We would like to take this chance to let you know that we have undergone a major renovation, which now introduces new rooms and suites. We look forward to welcoming you back again soon and having you enjoy our newly renovated facilities. Your sincerely, The Management of Grand Hyatt Jakarta

Responded August 13, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Ahn from Indonesia
Solo traveler
1 King Bed
Stayed 2 nights in January 2019

Near shopping mall and restaurants and food very nice”

Near shopping mall and restaurants and food very nice

Reviewed March 05, 2019

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Dear Ahn, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you found our location and culinary service excellent. We would like to take this chance to let you know that we have undergone a major renovation, which now introduces new rooms and suites. We look forward to welcoming you back again soon and having you enjoy our newly renovated facilities. Your sincerely, The Management of Grand Hyatt Jakarta

Responded August 13, 2021
Grand Hyatt Jakarta
9.6
Exceptional
Robert from United States
Couple
1 King Bed Family with City View Deluxe
Stayed 5 nights in November 2021

Grand Hyatt”

Great hotel in a good location. Steps away from two large shopping malls and multiple options for dining. The hotel food is also very good but I wish they had some real bacon or sausage for breakfast. Beef bacon and chicken sausage are just not acceptable substitutes for me. The staff has been very accommodation also.

Reviewed November 25, 2021

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Dear Robert, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased that you enjoyed your stay and the hotel's strategic location. We have taken your feedback regarding the breakfast option. We look forward to welcoming you back to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded November 26, 2021
Grand Hyatt Jakarta
10.0
Exceptional
wan from Malaysia
Couple
1 King Bed
Stayed 3 nights in March 2019

Exceptional”

Great location! Its great that we also get to join the carfree day.

Reviewed March 26, 2019

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Dear wan, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you found our location excellent. We would like to take this chance to let you know that we have undergone a major renovation, which now introduces new rooms and suites. We look forward to welcoming you back again soon and having you enjoy our newly renovated facilities. Your sincerely, The Management of Grand Hyatt Jakarta

Responded August 13, 2021
Grand Hyatt Jakarta
10.0
Exceptional
herry from Indonesia
Family with young children
1 King Bed Family with Bundaran View Deluxe
Stayed 4 nights in October 2021

Best family room ”

Great view of bundaran HI n spacious family room

Reviewed October 20, 2021

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Dear herry, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed our spacious room and view. We hope that you took advantage of our activities and promotions that suit for family staycations, including the Le Petit Chef 3 program at C's Steak & Seafood. We look forward to welcoming you back soon to enjoy our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded October 21, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Ivan from Indonesia
Couple
Stayed 1 night in December 2020

great hotel and recommend for you”

one complex with plaza indonesia and center. Great place

Reviewed February 01, 2021

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Dear Ivan, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you would recommend the hotel to the public. Your encouraging remarks regarding the strategic location of the hotel are well appreciated. We hope that you also had a chance to enjoy our newly renovated facilities, including the salt-chlorinated lagoon pool on the fifth floor. We look forward to welcoming you again soon. Warm regards, The Management of Grand Hyatt Jakarta

Responded July 08, 2021
Grand Hyatt Jakarta
10.0
Exceptional
reza from Indonesia
Family with young children
Stayed 2 nights in May 2021

5 stars indeed”

All the staff were very helpful, service is above 5 stars

Reviewed May 15, 2021

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Dear reza, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are very pleased to find that our staff, service and facilities met your five-star expectations. We hope that you also had a chance to enjoy our newly renovated facilities, including the salt-chlorinated lagoon pool on the fifth floor. We look forward to welcoming you again soon. Warm regards, The Management of Grand Hyatt Jakarta

Responded July 08, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Michella from Indonesia
Family with young children
Stayed 1 night in December 2020

I always had a great time”

Thank you Hyatt xx

Reviewed January 09, 2021

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Dear Michella, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that your experience was excellent. We hope that you also had a chance to enjoy our newly renovated facilities, including the salt-chlorinated lagoon pool on the fifth floor. We look forward to welcoming you again soon. Warm regards, The Management of Grand Hyatt Jakarta

Responded July 08, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Marshelley from Australia
Family with young children
1 King Bed Family with Bundaran View Deluxe
Stayed 4 nights in November 2021

Kids loved staying here”

The kids really enjoyed w

Reviewed November 27, 2021

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Dear Marshelley, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to hear that you and your children enjoyed your stay. We look forward to welcoming you back soon to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded November 30, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Wendy from Singapore
Business traveler
Stayed 3 nights in August 2019

The usual hotel”

Just the perfect hotel for work trip!

Reviewed September 12, 2019

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Dear Wendy, thank you for taking the time to write about your stay at Grand Hyatt Jakarta. We are pleased to read that you found your experience satisfactory . We would like to let you know that we have undergone a major renovation since your previous visit. We look forward to welcoming you back and having you enjoy our newly renovated rooms and facilities.

Responded August 02, 2021
Grand Hyatt Jakarta
10.0
Exceptional
william from Indonesia
Couple
Stayed 2 nights in January 2022

worth every penny”

amazing in all aspects. never disappoint

Reviewed July 01, 2022

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Dear Mr. William, Thank you so much for taking your time to give us a rating and feedback. We are glad that you really enjoyed your most recent stay at Grand Hyatt Jakarta. We are looking forward to welcome you back to our newly renovated rooms and facilities in the near future. Best regards, The management of Grand Hyatt Jakarta

Responded July 04, 2022
Grand Hyatt Jakarta
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