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Exterior view, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Grand, Grand Hyatt Kuala Lumpur in Kuala Lumpur
a city at night with tall buildings and skyscrapers, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Lobby, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Lobby, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Interior view, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Grand Hyatt Kuala Lumpur in Kuala Lumpur

Removed from saved list

9.2

Exceptional

4,571 reviews

4,571 reviews

View233
Breakfast147
Housekeeping131
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
KLCC - Bukit Bintang Pedestrian Walkway
40 m
Parkson Kajang
100 m
Kuala Lumpur Convention Centre
100 m
Aquaria KLCC
120 m
SevenAteNine
210 m
Popular landmarks
Petronas Twin Towers
490 m
Pavilion Kuala Lumpur
520 m
Jalan Alor
790 m
Menara Kuala Lumpur
940 m
Central Market
2.1 km
Closest landmarks
Fuze Club Kuala Lumpur
300 m
Embassy of the Philippines
300 m
Pro Heal Dental
320 m
Fitness First
360 m
Thetole Acupuncture & Herbal Medical Centre
370 m
2022

Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Announcements by hotel (1)
Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Spa

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

15 travelers have booked today.

Value for money8.8
Distance to city center1 Km
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Rooms available at Grand Hyatt Kuala Lumpur

Exceptional
Room comfort & quality

9.3

Club Tower View Deluxe King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Tower View Club
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
GRAND TOWER VIEW SUITE
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Deluxe King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Garden View King
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 152 m²/1636 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Club Access
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Kuala Lumpur have an option for contactless check-in and check-out?

At Grand Hyatt Kuala Lumpur Hotel, customers can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What interesting attractions are in close proximty of Grand Hyatt Kuala Lumpur that are in walking range?

While staying at Grand Hyatt Kuala Lumpur Hotel, jump start your holiday by exploring the nearest destinations that are within walking distance to the property which include Aquaria KLCC, SevenAteNine, and Top Room@Top Hat.

What bars are nearby Grand Hyatt Kuala Lumpur?

While lounging at Grand Hyatt Kuala Lumpur Hotel, indulge in your evening or night out at Bridge Bar (Level 28 G-Tower), Sixty Nine Bistro, and Potions to make the most out of your nightlife.

How long do travelers typically stay at Grand Hyatt Kuala Lumpur?

Verified past guests that have stayed at Grand Hyatt Kuala Lumpur Hotel had an average nightly stay of 2 nights at this property.

At what time of the year is Grand Hyatt Kuala Lumpur most popular?

Grand Hyatt Kuala Lumpur Hotel's most popular month where verified guests travelers have stayed the most is in July.

In which languages can Grand Hyatt Kuala Lumpur's personnel communicate?

Grand Hyatt Kuala Lumpur Hotel can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the verified guest review consensus about Grand Hyatt Kuala Lumpur's view?

67.0% of our past guest evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Grand Hyatt Kuala Lumpur Hotel down in the review section.

What is the typical rating that past Solo travelers' have given to Grand Hyatt Kuala Lumpur?

Verified solo travelers that have stayed at this property have given Grand Hyatt Kuala Lumpur Hotel an average rating of 9.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Grand Hyatt Kuala Lumpur?

Past group travelers that have stayed at this property have given Grand Hyatt Kuala Lumpur Hotel an average rating of 9.2. You can check out more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Grand Hyatt Kuala Lumpur?

Wake up to a great continental and buffet breakfast at Grand Hyatt Kuala Lumpur Hotel. Visitors can enjoy breakfast offered with an additional charge of 58 MYR for children and 115 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Grand Hyatt Kuala Lumpur

  • 10

    Exceptional
    Staff 

    "With a amazing view, love about hotel they staff and hotel really clean"

    Caroline

    |

    30 March 2023

  • 10

    Exceptional
    Cleanliness

    "Everything from Facilities, Breakfast, Staff Ethic and Professionalism, Cleanliness, Safety, Location are all good and awesome!"

    Fairuz

    |

    16 March 2023

  • 10

    Exceptional
    Location

    "Good location, ealiking distance to Klcc."

    Tan

    |

    15 April 2023

Overall rating:

9.2

Exceptional
4,571 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.5
Read all reviews >
What travelers say they love:
Good view, good WiFi, nice bathroom
may from Malaysia
Business traveler
More about Grand Hyatt Kuala Lumpur

More about Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur Hotel

You'll love the exceptional convenience during your stay at Grand Hyatt Kuala Lumpur Hotel, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. Grand Hyatt Kuala Lumpur Hotel is located just 8.3 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
Take advantage of a wealth of unrivaled services and amenities at Grand Hyatt Kuala Lumpur Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hyatt Kuala Lumpur Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Grand Hyatt Kuala Lumpur Hotel offer a layout option like a separate living room. Some rooms have cable TV to keep guests entertained.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Grand Hyatt Kuala Lumpur Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Grand Hyatt Kuala Lumpur Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Grand Hyatt Kuala Lumpur Hotel. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Grand Hyatt Kuala Lumpur Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Grand Hyatt Kuala Lumpur Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside Grand Hyatt Kuala Lumpur Hotel and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 940 m away, among the most sought-after photographs for anyone visiting Kuala Lumpur.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

70 mentions

View

42 mentions

Housekeeping

29 mentions

Food & Dining

25 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Gluten-free
Restaurants on site
THIRTY8
  • Cuisine: Chinese, International, Japanese
  • Menu: A-la-carte
JP teres
  • Cuisine: Chinese, Indian, Malaysian
  • Menu: A-la-carte
Poolhouse
  • Cuisine: Asian, International, Malaysian
  • Menu: A-la-carte

Location

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.5

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.9 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.7 km 55 min drive
Public transportation
  • Raja Chulan Monorail Station
    360 m 10 min walk
  • LRT Train Station - KLCC
    560 m 11 min walk
Hospital or clinic
  • Pro Heal Dental
    320 m
Shopping
  • Pavilion Kuala Lumpur
    520 m
Convenience store
  • 7 Eleven
    330 m 4 min drive
Cash withdrawal
  • ATM
    120 m 2 min drive

What's nearby

Popular landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    40 m
  • Aquaria KLCC
    120 m
  • KLCC Park
    360 m
  • Petronas Twin Towers
    490 m
  • Pavilion Kuala Lumpur
    520 m
  • Jalan Alor
    790 m
  • Menara Kuala Lumpur
    940 m
  • Central Market
    2.1 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • KL Bird Park
    3.0 km
Nearby landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    40 m
  • Parkson Kajang
    100 m
  • Kuala Lumpur Convention Centre
    100 m
  • Aquaria KLCC
    120 m
  • SevenAteNine
    210 m
  • Top Room@Top Hat
    280 m
  • Fuze Club Kuala Lumpur
    300 m
  • Embassy of the Philippines
    300 m
  • Pro Heal Dental
    320 m
  • Symphony Lake
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective August 14, 2018, the property accepts only Touch ‘N Go as a payment form for a parking fee. Guests are advised to check for the balance in their Touch ‘N Go card before exiting the car park.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee120 MYR
  • Distance from city center1 Km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)115 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants2
  • Room voltage220
  • Year property opened2012

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

Reviews of Grand Hyatt Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.2
/
10
Cleanliness9.5
Facilities9.3
Location9.5
Room comfort and quality9.3
Service9.4
Value for money8.8
High score for Kuala Lumpur
Rating
9+ Exceptional (1,333)
8-9 Excellent (267)
7-8 Very Good (189)
6-7 Good (52)
<6 Below Expectation (60)
Time of the year
Mar - May (393)
Jun - Aug (418)
Sep - Nov (455)
Dec - Feb (635)

Show reviews that mention 

Showing 1,901 verified guest comments
12345
10.0
Exceptional
Kah from Malaysia
Family with young children
1 King Bed Tower View Deluxe
Stayed 2 nights in April 2022

Exceptional”

We recently booked a Deluxe King Tower View room with 3 children. Overall, this is probably one of the best hotels we have stayed in KL especially when it comes to the views from the room and also the friendliness of the staff. Below are our review points: - Location of hotel is superb as it is within walking distance to major shopping malls like KLCC and Pavillion. - Food at breakfast was acceptable, though the range of choices can be further improved. - The view from the reception area at level 39 and also the view from the room is breathtaking. We can see the Petronas Twin Tower directly and also the surrounding view of KL from our room and also the reception area. - The room was quite spacious, although the interior might be showing signs of ageing. Still, the toilet area is very big and marble-tiled. Shower water pressure was strong and the bed was comfortable. - Friendliness of staff - This is probably the best part of staying at this hotel. The staff in general are very friendly and professional. They will usually greet us whenever they see us with a smiling face. 1 of the front desk staff (Farah) was especially friendly and helpful to meet our needs. When we checked-in, we were provided with a complimentary single person bed (even though usually there is a fee for this) as the room was not yet ready. Since we are traveling with young children, she had requested Housekeeping to provide us with lots of bottles of water so that we did not need to buy water from the convenience store. She even took it one step further to put this request in the system in case of our further visits in the future. Upon our checkout, we were also given a box of pineapple tarts as a courtesy from the hotel. To conclude, we would not hesitate to recommend this hotel to anyone given the view from the hotel and most importantly, the friendliness of the staff.

Reviewed April 19, 2022

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10.0
Exceptional
Dayana from Malaysia
Family with young children
1 King Bed
Stayed 1 night in October 2021

We love Grand Hyatt SO MUCH”

We’ve been to many hotels in KL and this one top the list for sure! The staff there are all pleasantly kind and attentive. We went there for our anniversary trip and they compliment us with a chocolate cake (with candle too). Not only that, they’ve upgraded our room and we got the BEST VIEW EVER. Imagine waking up and you can literally see KLCC in front of you, amazing. The room is top notch and super clean! They use Balmain as their toiletries and we love it so much. The breakfast spread was a lot to choose from! From cereal, pancakes, waffles, asians, english breakfast, dim sum and a lot more! All of them was sooo good too! Also, breakfast with the KLCC view is superb. The pool is excellent! We still can see KLCC while swimming hence our photo there came out great! Another must try is their Chicken Rice at JP Teres; to die for. Oh and not to forget, my 1+ year old baby really enjoy his baby chair all along since they use Stokke baby chair, my lucky son! Highly recommended as we pleasantly enjoy our stay so much. We would definitely come back! Shout out to Mira who attend me during check in and Joyce the manager, both are very pleasant. Dino! He’s so nice. I’m sorry I can’t remember other names but all the staff there is very nice. Thank you to all. We appreciate it so much.

Reviewed October 22, 2021

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10.0
Exceptional
Alex from Malaysia
Couple
1 King Tower View
Stayed 1 night in July 2022

Good service, great value for money”

The hotel is located in the heart of KL with magnificent views of the iconic twin towers. Service is good, majority of the staff are polite and would cater to most of your requests even unusual ones. Facilities are well maintained and clean. The gym is well equipped and spacious enough that several guests could use it without disrupting other’s routine. The locker rooms, sauna and jacuzzi area is extremely clean and stocked with amenities at all times. The hotel room was amazing, comfortable, spacious and clean with the twin towers directly in view. Food offered by the hotel could easily give most restaurants in and around KL a run for their money. Overall was a great experience and highly recommended to try even if it’s just a staycation.

Reviewed August 19, 2022

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10.0
Exceptional
Ibrahim from Malaysia
Couple
1 King Tower View
Stayed 1 night in December 2022

Grand Hyatt”

I had a wonderful experience at the Grand Hyatt, Kuala Lumpur. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! This booking was made for a birthday celebration, the room was prepared with complimentary cake in the room. I really enjoyed my stayed, and it was truly an amazing experience.

Reviewed December 23, 2022

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10.0
Exceptional
Nurul from Singapore
Family with young children
2 Twin Beds
Stayed 1 night in October 2022

Very happy”

Receptionist- very friendly Room- very clean Bell man- very helpful with my luggage. Operator- guide me to dine in order scan QR code. Room service- very fast sent my mineral water Breakfast excellent a lot of choices!!

Reviewed February 02, 2023

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10.0
Exceptional
Norhayati from Malaysia
Family with young children
1 King Tower View
Stayed 1 night in May 2022

Wonderful Experience at Grand Hyatt KL”

The best hotel I’ve ever been privileged enough to stay at Grand Hyatt KL. I had a wonderful experience at the Grand Hyatt KL. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Breakfast at Thirty8 one of the best buffet breakfast in town. Many variety. Egg Benedict was awesome !! Totally worthy paying !! Will always come again. I highly recommend this hotel.

Reviewed October 26, 2022

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10.0
Exceptional
Norafizah from Malaysia
Group
1 King Tower View
Stayed 1 night in January 2023

The best finest staycation experience!”

Spacious & super clean room, with great klcc view. In love with variety of food choices on their breakfast buffet… also, enjoy the facilities.. the gym, sauna and the jacuzzi. Haven’t got enough time to enjoy the pool, maybe next time…

Reviewed January 15, 2023

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10.0
Exceptional
Wan from Malaysia
Family with young children
1 King Bed Tower View Deluxe
Stayed 1 night in January 2023

All in all, great hotel!”

Location was great, view from the lobby and the restaurant was amazing! Staff were very friendly! Our room was very comfortable and clean

Reviewed January 29, 2023

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10.0
Exceptional
Hannah from Malaysia
Family with young children
1 King Tower View
Stayed 1 night in May 2022

the best hotel treatment”

This is prolly my forth time staying in Grand Hyatt. Never once, they did me wrong. However, i did not get a king bed bcs i requested to be on the same floor with my parents. So my husband and I had to share one super single bed. Funny enough it was still a comfortable stay. But breakfast was delicious, the complimentary mousse prepared by Grand Hyatt for her birthday was yummy. Their service of course was top notch. I hv nothing to complain about. They were tentative when it comes to the vaccination and health status which I am pleased about bcs most places dont even bother to check anymore. So to sum up, it was an experience my family and I would like to repeat.

Reviewed May 23, 2022

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10.0
Exceptional
Nazatul from Malaysia
Solo traveler
1 King Bed
Stayed 1 night in October 2022

Will be coming back!”

I have visited Grand Hyatt twice this year for staycations (Jan & Oct) & loved every bit of it! Rooms were great, food was amazing.. Received an upgrade & free birthday cake when I stayed here for the first time in January too. Will never forget my stay here. Make sure you try their chicken rice & teh tarik :) oh and I hope they have their rocky road choc ready for sale soon. Sooo good!

Reviewed December 20, 2022

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10.0
Exceptional
Nadira from Malaysia
Solo traveler
1 King Bed
Stayed 2 nights in May 2022

Brief, relaxing stay”

Had a short staycation (3D, 2N) here. Everything was efficient and smooth, had a relaxing time. The room was great and very clean. Room service was super fast, the food I had was yummy. Breakfast buffet had lots of options. All the staff were super courteous and polite. The only thing that could be better was the event/crowd management when I first arrived. The entrance at the ground floor elevator from the basement was blocked by a huge crowd of people lining up to enter the event hall. It was hard to find parking too due to the event. But all in all, was a pleasant experience. Would definitely visit again!

Reviewed May 14, 2022

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10.0
Exceptional
Samantha from Malaysia
Couple
1 King Bed
Stayed 1 night in August 2020

Nothing Short of An Amazing Experience”

The room was great, spacious, well kept and really clean but what made the stay a wonderful one is definitely the amazing, friendly and helpful staff. Service felt personalized and they were passionate and dedicated at their job. Fantastic team of staff from concierge, front desk, pool and everyone we met in between. Grant Hyatt has one of the nicest pools in KL which is definitely a plus point. We were also allowed early check- in and we were here to celebrate my fiancés birthday and had a complimentary mini cake (not a slice but a whole mini cake). The chocolate cake was delicious as well. Plentiful of food to choose from for breakfast and everything tasted great.

Reviewed February 19, 2022

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10.0
Exceptional
Suk from Malaysia
Family with teens
2 Twin Beds
Stayed 2 nights in January 2022

Excellent stay”

Rooms ( double twin and superior Suite) are spacious & clean, bfast buffet is nice, walking distance to Pavillion and KLCC ( within 10 minutes). Most importantly is the crew/staff of the hotel are very friendly & helpful. Our sincere appreciation goes to the front desk officer, Mr. Shaun. He did a wonderful job for us. We appreciate his professionalism and hard work to provide us with an excellent experience. We were very impressed with his service, he provided a smooth and efficient check in & check out and attended all of our queries and requests patiently. The overall service and the facilities were simply phenomenal.

Reviewed February 02, 2022

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10.0
Exceptional
Abdul from Singapore
Group
2 Twin Beds
Stayed 3 nights in December 2022

Grand Hyatt KL”

Great place to stay. Well manage, very clean and the food is great too. Plus point its walking distance to KLCC and Pavilion too.

Reviewed January 03, 2023

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9.6
Exceptional
Nadia from Malaysia
Couple
1 King Tower View
Stayed 1 night in September 2022

Nice place but could be better”

Probably one of the best hotels we have stayed in KL. The room was spacious , thank you Ms Kimberly for being attentive, we received complimentary cake and thank you for the upgrade. The room is top notch and super clean. Breakfast spread at Thirty8 was great with huge selection. We also had our minum petang at JP Teres and my husband love it so much. We still had a bad experience during check in. I went to check my Hyatt's Apps a day before our arrival and it stated that I got a free upgrade. However, during the check in, the staff told that I didn't get any upgrade. Hence, I screenshot the Hyatt's apps and I showed to him. Unfortunately , he told us that we have to wait another 40 MINUTES because they had to change the room for me. We also had not been offered for late check out. It is quite disappointing. Breakfast was great however one of the Chef are not attentive and quite cocky to serve my soup.

Reviewed September 28, 2022

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10.0
Exceptional
KHALID from Malaysia
Family with young children
1 King Bed Tower View Deluxe
Stayed 2 nights in January 2022

Nothing Can Beat This”

Its been a wonderful stay in Grand Hyatt KL. Plenty of parking. Easy access to lobby. The lifts are rarely used. You don't have to wait long. The rooms are really quiet. You hardly see anyone walking around. The room, OMG. We took the KLCC view. Its spacious, comfortable and functional. The pool & gym, marvelous. The food for breakfast & tea-time at thirty8, amazing. Every corner of the hotel is like artistic and beautiful. You can walk to Suria KLCC, Aquaria and nearby malls. I don't know about you but I'm definitely coming back. Thank you GHKL!

Reviewed January 16, 2022

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10.0
Exceptional
CHEOK from Malaysia
Family with young children
1 King Bed
Stayed 1 night in May 2022

Best Hotel in Kuala Lumpur ”

Hotel Located just near the fort in city(perfect location) & Hotel premises are very nice and well maintained with great pool area .The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. The breakfast was excellent and delicious .I highly recommend this hotel for anyone visiting downtown . We will come again!

Reviewed May 02, 2022

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10.0
Exceptional
Arsat from Singapore
Family with teens
1 King Garden View
Stayed 3 nights in December 2022

Tip top service”

Had a blast time at Grand Hyatt KL. Tip top service from front desk to chambermaids & bellman. Thirty Eight crews superb service despite running full house & facing challenging guests during peak breakfast period. Super friendly & attentive to guests needs.

Reviewed January 06, 2023

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10.0
Exceptional
Nur from Malaysia
Couple
1 King Tower View
Stayed 1 night in July 2022

Perfect!”

My husband and I got a free upgrade to a deluxe room with KLCC view. The room was big, clean and cozy. I think the bathroom was refurbished so it looks kinda new, except that the bath tub was a bit small. We got a chocolate cake with compliments from the hotel. Each item from the mini bar costs you RM10. Thank you Grand Hyatt. We enjoyed our stay.

Reviewed July 31, 2022

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10.0
Exceptional
Hil from Singapore
Family with young children
1 King Tower View
Stayed 3 nights in September 2022

Love our stay at Grand Hyatt”

Travelling with two young kids. We were so enthralled by the twin tower view right smack outside our room. Do request for high floor. Simply love everything from check in til check out. The pool were great. My kids enjoyed it. And beds were comfy too. We had a great nights sleep. Breakfast selection were sumptuous and delicious. We were all so happy with our stay at Grand Hyatt!

Reviewed October 03, 2022

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