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Entrance, Grand Plaza Hanoi Hotel in Hanoi
Deluxe  - Bed, Grand Plaza Hanoi Hotel in Hanoi
Lobby, Grand Plaza Hanoi Hotel in Hanoi
Interior view, Grand Plaza Hanoi Hotel in Hanoi
Interior view, Grand Plaza Hanoi Hotel in Hanoi
a swimming pool with a person in it, Grand Plaza Hanoi Hotel in Hanoi
a large swimming pool in a large room, Grand Plaza Hanoi Hotel in Hanoi

Removed from saved list

8.2

Excellent

2,086 reviews

2,086 reviews

Housekeeping15
Breakfast7
View5
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology 3.6 km
Temple of Literature & National University 4.5 km
One Pillar Pagoda 4.8 km
Ho Chi Minh Mausoleum 5.1 km
Presidential Palace Historical Site 5.3 km
Vietnam Military History Museum 5.3 km
Hoa Lo Prison 5.5 km
St. Joseph's Cathedral 5.9 km
Vietnamese Women's Museum 6.0 km
Old Quarter 6.3 km
Nearby landmarks
vin mart Tran Duy Hung 170 m
BigC 370 m
BigC Thang Long 400 m
vin Mart Trung Hoa 440 m
Siêu thị thực phẩm chức năng GPCare 460 m
Công viên quận Thanh Xuân 560 m
Koang Huy Mart 580 m
Ao làng 620 m
Vườn hoa Trung Hòa - Nhân Chính 620 m
Tran Duy Hung Street 620 m

Grand Plaza Hanoi Hotel

117 Tran Duy Hung, Cau Giay District, Cầu Giấy, Hanoi, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cầu Giấy part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

16 travelers have booked today.

Value for money8.1
Distance to city center7 km
Location rating8.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport23.5 km

Rooms available at Grand Plaza Hanoi Hotel

Very good
Room comfort & quality

8

Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Plaza Suite
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Charmvit Suite
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Parlor Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Royal Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Parlor Twin Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Parlor King Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Parlour Suite Twin
...
  • Room size: 70 m²/753 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Plaza Hanoi Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Plaza Hanoi Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Plaza Hanoi Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Plaza Hanoi Hotel. There's an additional charge of 550000 VND for adults and 410000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Grand Plaza Hanoi Hotel?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Grand Plaza Hanoi Hotel?

On-site venues and convenient event services make Grand Plaza Hanoi Hotel an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 20 people. Projector or LED display is available to help your business event or meeting a successful one.

What is the smoking policy at Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Plaza Hanoi Hotel?

Restaurants including Dong Son Drum Restaurant, Cowboy Jack's and Hot Rock Cafe are popular in Grand Plaza Hanoi Hotel’s neighborhood which is known as Cầu Giấy.

What popular shopping places are close to Grand Plaza Hanoi Hotel?

Shopping options in Grand Plaza Hanoi Hotel’s Cầu Giấy neighborhood include BigC Thang Long.

What are popular attractions near Grand Plaza Hanoi Hotel?

Guests at Grand Plaza Hanoi Hotel can easily visit Vietnam Museum of Ethnology, Tran Duy Hung Street and Công viên Trung Yên located in the Cầu Giấy area.

What popular natural sightseeing spots are close to Grand Plaza Hanoi Hotel?

Grand Plaza Hanoi Hotel’s nearby natural sights include Chu du Viet Nam JSC. located in the same Cầu Giấy area.

See map

Explore the neighborhood

What people love about Grand Plaza Hanoi Hotel

  • 9.2

    Exceptional
    Cleanliness

    "The hotel room are big and the bed are clean and comfortable."

    Kai

    |

    28 November 2022

  • 8

    Very good
    Cleanliness

    "Clean room and Comfortable."

    Foo

    |

    9 December 2019

  • 10

    Exceptional
    Location

    "Good location."

    Julian

    |

    27 March 2023

Property ranking|Compared to 3,375 Hanoi properties
See all rankings
Room size
96 sqm.
Room comfort score
8/10
Cleanliness score
8.4/10
Couples review score
8.4/10
Bigger than
99
%
of Hanoi properties
Better than
95
%
of Hanoi properties
Better than
89
%
of Hanoi properties
Better than
87
%
of Hanoi properties
Overall rating:

8.2

Excellent
2,086 reviews
Cleanliness
8.4
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
Good and there's casino in the hotel.
Seongju from South Korea
Business traveler
More about Grand Plaza Hanoi Hotel

More about Grand Plaza Hanoi Hotel

Grand Plaza Hanoi Hotel

Make everyday special with all that Hanoi has to offer with a stay at Grand Plaza Hanoi Hotel.
All offerings provided by Grand Plaza Hanoi Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Plaza Hanoi Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Grand Plaza Hanoi Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Plaza Hanoi Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities and shared kitchen.
A day in will be as fun as a day out with ranges of recreational activities offered at Grand Plaza Hanoi Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
At Grand Plaza Hanoi Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's mini golf course and golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

An array of attractions are a must-see while visiting Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 3.6 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to other accommodations in Hanoi, facilities here are rated higher than 91% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Hanoi.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

22 mentions

Breakfast

20 mentions

Internet

9 mentions

Food & Dining

6 mentions

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Additional toilet
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dressing room
  • Electric blanket
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Locker
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Whirlpool bathtub
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Le Jardin
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Fuji Restaurant
  • Cuisine: Japanese
  • Menu: Buffet
Arirang Restaurant
  • Cuisine: Korean
  • Menu: Buffet
Hoa Sen Restaurant
  • Cuisine: Chinese, Local, Vietnamese
  • Menu: Buffet

Location

117 Tran Duy Hung, Cau Giay District, Cầu Giấy, Hanoi, Vietnam
Excellent
Location

8.4

Airports
  • Noi Bai International Airport (HAN)
    23.5 km 36 min drive
  • Cat Bi International Airport (HPH)
    98.6 km
Public transportation
  • Hanoi Railway Station
    5.0 km 23 min drive
Hospital or clinic
  • Siêu thị thực phẩm chức năng GPCare
    460 m
Shopping
  • Night Market
    6.3 km
Convenience store
  • Vinmart
    790 m 4 min drive
Cash withdrawal
  • ATM
    1.5 km

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    3.6 km
  • Temple of Literature & National University
    4.5 km
  • One Pillar Pagoda
    4.8 km
  • Ho Chi Minh Mausoleum
    5.1 km
  • Presidential Palace Historical Site
    5.3 km
  • Vietnam Military History Museum
    5.3 km
  • Hoa Lo Prison
    5.5 km
  • St. Joseph's Cathedral
    5.9 km
  • Vietnamese Women's Museum
    6.0 km
  • Old Quarter
    6.3 km
Nearby landmarks
  • vin mart Tran Duy Hung
    170 m
  • BigC
    370 m
  • BigC Thang Long
    400 m
  • vin Mart Trung Hoa
    440 m
  • Siêu thị thực phẩm chức năng GPCare
    460 m
  • Công viên quận Thanh Xuân
    560 m
  • Koang Huy Mart
    580 m
  • Ao làng
    620 m
  • Vườn hoa Trung Hòa - Nhân Chính
    620 m
  • Tran Duy Hung Street
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 4 years old will receive breakfast free of charge.
  • Children 4-7 years old will be charged VND 270,000 for breakfast per day.
  • Children 8-11 years old will be charged VND 400,000 for breakfast per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center7 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)550000 VND
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants3
  • Number of rooms 618
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2019

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Grand Plaza Hanoi Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.2
Location8.4
Room comfort and quality8.0
Service8.4
Value for money8.1
High score for Hanoi
Rating
9+ Exceptional (247)
8-9 Excellent (118)
7-8 Very Good (213)
6-7 Good (71)
<6 Below Expectation (105)
Time of the year
Mar - May (184)
Jun - Aug (178)
Sep - Nov (209)
Dec - Feb (183)

Show reviews that mention 

Showing 754 verified guest comments
12345
10.0
Exceptional
Seongju from South Korea
Business traveler
Parlor Suite
Stayed 3 nights in November 2018

Good hotel, especially for Koreans.”

Good hotel owned by a Korean company. So, you can do anything even if you don't speak good English or Vietnamese. Everything was good so I've stayed here for over 10 times. However, do not go to the casino there. Go there and spend your time, 10~20 hours, then you will understand what Im saying now.

Reviewed July 05, 2019

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Dear Mr. Seong Ju, Thank you for using our Grand Plaza Hanoi Hotel and giving us a valuable time during your busy schedule to leave a praise review for Agoda. We are delighted that you have enjoyed your stay at the Grand Plaza Hanoi Hotel and have been pleased with it and appreciated it. In the future, our Grand Plaza Hanoi Hotel will not be satisfied with the present, but will continue to work harder to provide better service so that you will be satisfied with the rest. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Responded January 03, 2022
Grand Plaza Hanoi Hotel
10.0
Exceptional
WONKOOK from South Korea
Business traveler
Deluxe
Stayed 1 night in July 2022

you will smile at the hotel Grand Plaza”

It was great experience that i can swam in the pool and worked out at the gym by myself. And i was satisfied with all staff's smiles and polite attitude.

Reviewed July 20, 2022

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10.0
Exceptional
THI from Vietnam
Business traveler
Deluxe
Stayed 1 night in December 2018

very good”

khach san rat dep sach se va than thien

Reviewed August 14, 2019

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Dear customer, Thank you for staying at our Grand Plaza Hanoi Hotel and taking the time to spend your valuable time writing a complimentary review of the hotel. The Grand Plaza Hanoi Hotel has spacious rooms (the largest in Hanoi), transportation is also close to the expressway and the downtown area is just next door. We are very pleased that you have enjoyed your experience, satisfied you and satisfied you at the Grand Plaza Hanoi Hotel. In the future, Grand Plaza Hanoi Hotel will not be satisfied with the present, but will continue to make efforts to provide better service, and will continue to repair the facilities to satisfy other needs. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

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Grand Plaza Hanoi Hotel
10.0
Exceptional
Jae
Business traveler
Deluxe
Stayed 1 night in March 2019

good location”

The room is large and comfortable.

Reviewed April 01, 2019

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Thank you for selecting Grand Plaza Hanoi Hotel. We hope to have another chance to serve you. Best regards, T.M. Tam- Reservations

Responded April 03, 2019
Grand Plaza Hanoi Hotel
10.0
Exceptional
THU from Vietnam
Business traveler
Deluxe
Stayed 2 nights in February 2020

Hotel with casino”

we have a good time here

Reviewed March 16, 2020

See room deals

Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
10.0
Exceptional
Jenner from Malaysia
Solo traveler
Deluxe
Stayed 5 nights in March 2022

Exceptional”

Great location

Reviewed April 06, 2022

See room deals

Thank you for visiting Grand Plaza Hanoi Hotel. Hope to see you next business travel

Responded April 12, 2022
Grand Plaza Hanoi Hotel
9.2
Exceptional
Chanjo from Vietnam
Solo traveler
Deluxe
Stayed 3 nights in August 2019

Good service”

Location is good and hotel have Vietnam, Korea, Chinese restaurant.

Reviewed August 22, 2019

See room deals

Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
9.2
Exceptional
thi from Vietnam
Couple
Deluxe
Stayed 1 night in May 2020

Nice hotel”

Nice hotel with decor

Reviewed June 04, 2020

See room deals

Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
8.4
Excellent
See from Singapore
Business traveler
Deluxe
Stayed 5 nights in June 2019

Good location, breakfast menu was average, laundry service is bad”

- Air conditional was not cold enough - no cold water for shower - laundry service was bad - how could staples be use on customer shirts and parts. Very unacceptable. - send laundry to wash before 8.00am but to only can receive it the next morning. - laundry send for wash does not smell fresh at all

Reviewed June 30, 2019

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Dear Mr. See, Thank you for using our Grand Plaza Hanoi Hotel and giving us a valuable time during your busy schedule to leave a praise review for Agoda. We are delighted that you have enjoyed your stay at the Grand Plaza Hanoi Hotel and have been praised as a great hotel. In the future, our Grand Plaza Hanoi Hotel will not be satisfied with the present, but will continue to work harder to provide better service so that you will be satisfied with the rest. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Responded July 02, 2019
Grand Plaza Hanoi Hotel
8.4
Excellent
kim from Vietnam
Couple
Parlor Suite
Stayed 2 nights in January 2020

It was okay. Not as magnificent as I expected”

The room was spacious with normal street view. There's a sitting area which is in front of the bed. Spacious bathroom. Nothing special. I was expecting more as it is a parlor suite

Reviewed March 25, 2021

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Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
8.8
Excellent
Isabel from Singapore
Solo traveler
Deluxe
Stayed 4 nights in September 2019

Great location! ”

Easily accessible by grab n near to shopping centers

Reviewed September 17, 2019

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Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
8.0
Excellent
Donald from United States
Couple
Deluxe
Stayed 2 nights in February 2020

Paper coming off the wall, Bathroom needs a good a good cleaning, drapes were dusty,.”

Staff was outstanding and helpful. The location was great for us.

Reviewed February 10, 2020

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Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
8.0
Excellent
Foo from Singapore
Business traveler
Deluxe
Stayed 4 nights in November 2019

CLean and comfortable”

Clean room and Comfortable. Had a slight hiccup in conversation during Check-in but still acceptable.

Reviewed December 09, 2019

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Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
8.0
Excellent
Chew
Business traveler
Deluxe
Stayed 3 nights in April 2019

Very good”

Convenient, clean and have nice Korean Food at Arrirang Restaurant. :)

Reviewed April 12, 2019

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Thank you for selecting Grand Plaza Hanoi Hotel. We hope you enjoy staying in our hotel. Best regards,

Responded April 12, 2019
Grand Plaza Hanoi Hotel
8.0
Excellent
William from Singapore
Business traveler
Deluxe
Stayed 1 night in April 2019

Big hotel..quality not real 5*”

Room is big,,Bed is bad quality with spring sound.. Breakfast is terrible...Breakfast close at 9.30am..real crazy!

Reviewed April 12, 2019

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Dear Mr. William, Thank you for let us know the problems. We will improve our service to make it better. Best regards, T.M.Tam- Reservations

Responded April 13, 2019
Grand Plaza Hanoi Hotel
7.2
Very good
Kai from Germany
Business traveler
Deluxe
Stayed 1 night in July 2019

Big but shallow”

If you are on a business trip and this is close to your meeting locations, I think it is good. Otherwise it is a bit out of place, even if shopping mall is next door. It is clean and very big, so are the rooms, but a bit outdated in terms of interior. The breakfast is limited for such a big Hotel in my opinion.

Reviewed July 19, 2019

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Dear customer, Thank you for using our Grand Plaza Hanoi Hotel and for giving us valuable time during your busy schedule to review the Grand Plaza Hanoi Hotel. The Grand Plaza Hanoi Hotel has taken the hint of inconveniences of our hotel, and we will continue to provide more thorough training and inspections so that Grand Plaza Hanoi Hotel will be able to provide you with better service. We will. Grand Plaza Hanoi Hotel will try to make you satisfied with the other parts. We look forward to having another chance to experience a lasting experience with you and wish you and your family a lot of health and happiness. Grand Plaza Hanoi Hotel, Director of Sales & Marketing, Rhee Kyong-Taek

Responded August 02, 2019
Grand Plaza Hanoi Hotel
7.2
Very good
Joanne from Malaysia
Business traveler
Deluxe
Stayed 1 night in July 2019

Spacious room”

Hotel is a bit outdated and needs refurbishment. The room was very spacious though. But their location is far away from the Old Quarter, about 30 minutes of car ride. I think the hotel caters mostly to Koreans as you could see a lot of Korean guests and even a Korean restaurant in the hotel. Breakfast was very minimal

Reviewed July 19, 2019

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Dear Ms. Joanne, Thank you for your comments. We will do the best things to make our service and facilities better. Best regards, T.M.Tam- Reservations

Responded August 02, 2019
Grand Plaza Hanoi Hotel
7.2
Very good
Paramjeet
Business traveler
Deluxe
Stayed 3 nights in September 2019

Very good”

Room beautiful, toilet wash not working condition, breakfast average, staff friendly, far from old quarter, near here just a shopping mall

Reviewed September 18, 2019

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Thank you for visiting Grand Plaza Hanoi Hotel. We hope to see you again in the future.

Responded January 03, 2022
Grand Plaza Hanoi Hotel
6.8
Good
Antony from United States
Business traveler
Deluxe
Stayed 1 night in January 2019

Oversized rooms and lots of glitz.”

If you like staying in a large room with French classic decor, this place may fit the bill. It is a bit dated now, but back in the day, it was one of Hanoi's finest. The hotel is quite far from the French Quarter and the breakfast was not very good.

Reviewed January 11, 2019

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Dear value guest, Thank you for selecting Grand Plaza Hanoi Hotel. We hope to have another chance to serve you for your next of business trip to Hanoi. Best regards, T.M.Tam- Reservations

Responded April 09, 2019
Grand Plaza Hanoi Hotel
7.2
Very good
hye from Vietnam
Business traveler
Deluxe
Stayed 1 night in February 2019

Just 1 Night stay”

I can't feel comport due to Exaggerated cheap decoration Other is just as 5 stars

Reviewed February 23, 2019

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Dear value guest, Thank you for let us know our problem to improve our service. We hope to have another chance to serve you for your next of business trip to Hanoi. Best regards, T.M.Tam- Reservations

Responded April 09, 2019
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