The Grand Puteri Hotel
The Grand Puteri Hotel
Shared lounge/TV area, The Grand Puteri Hotel in Kuala Terengganu
View, The Grand Puteri Hotel in Kuala Terengganu
The Grand Puteri Hotel
The Grand Puteri Hotel
Restaurant, The Grand Puteri Hotel in Kuala Terengganu

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8.2Excellent

10,008 reviews

10,008 reviews

Location 8.8
Service 8.5
Value for money 8.2
Cleanliness 7.9
Facilities 7.9
Room comfort and quality 7.6
See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Abidin Mosque
120 m
Institute Academic Computer
180 m
Chinatown
210 m
Kampung China (Chinatown)
250 m
Payang Central Market
260 m
Popular landmarks
Pasar Payang
420 m
Pantai Batu Buruk
2.1 km
Mydin Mall
2.6 km
Crystal Mosque
2.7 km
Muzium Negeri Terengganu
4.1 km
Closest landmarks
Terengganu Specialist Medical Centre
180 m
RHB @ Jalan Masjid Abidin
180 m
AmBank @ Jalan Syed Hussin
220 m
UOB Bank @ Jalan Masjid Abidin
220 m
OUB @ Kuala Terengganu
230 m

The Grand Puteri Hotel

PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Kampung China (Chinatown) as well as Pantai Batu Buruk nearby. Rated with 3 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

Highlights

Located in heart of Kuala Terengganu

Great Breakfast

Great View

Inside city center

Great food & dining

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Luggage storage

Swimming pool [outdoor]

Restaurants

Room service [24-hour]

This property is in high demand!

15 travelers have booked today.

Value for money8.2
Distance to city center2 KM
Location rating8.8
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport6.2 km

Rooms available at The Grand Puteri Hotel

Very good
Room comfort & quality

7.6

Junior Suite
...
  • Room size: 39 m²/420 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Superior King
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Superior Twin
...
  • Room size: 14 m²/151 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 15 m²/161 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Shower
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does The Grand Puteri Hotel provide laundry services?

Yes! The Grand Puteri Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

What points of interest are close by The Grand Puteri Hotel that are in walking range?

While staying at The Grand Puteri Hotel, begin your trip by visiting the nearest attractions that are within close proximity to the property which include Abidin Mosque, Institute Academic Computer, and Chinatown.

What are the property's policies for children's bedding at The Grand Puteri Hotel?

The Grand Puteri Hotel's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does The Grand Puteri Hotel have?

The Grand Puteri Hotel has a total of 165 rooms.

At what time of the year is The Grand Puteri Hotel most popular?

The Grand Puteri Hotel's most popular month where verified guests travelers have stayed the most is in May.

What do past visitors love most about The Grand Puteri Hotel?

Past visitors that stayed at The Grand Puteri Hotel have given this property a rating of 8.759 for its exceptional location as the main highlight for their stay.

What is the average rating that past Couples' have given to The Grand Puteri Hotel?

Verified couple travelers that have stayed at this property have given The Grand Puteri Hotel an average rating of 8.0. You can look up on more in depth customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to The Grand Puteri Hotel?

Past families with young children that have stayed at this property have given The Grand Puteri Hotel an average rating of 8.1. You can look up more descriptive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What famous shopping locations are nearby The Grand Puteri Hotel?

Shopping options in The Grand Puteri Hotel’s City Center neighborhood features Payang Central Market, Mydin Mall, and Paya Bunga Plaza.

What time is check-in and check-out at The Grand Puteri Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

What people love about The Grand Puteri Hotel

  • 10

    Exceptional
    Spaciousness

    "The rooms were spacious and clean, and we never had any issues with hot water."

    Muhammad

    |

    11 October 2023

  • 9.6

    Exceptional
    Bathroom

    "Clean room and toilet, iron+ironing board, fridge and coffee making facilities."

    Fatimah

    |

    7 October 2023

  • 8

    Very good
    Location

    "Good location"

    Husnita

    |

    25 September 2023

Property ranking|Compared to 693 Kuala Terengganu properties
Room comfort score
7.7/10
Room size
21 sqm.
Location score
8.8/10
Couples review score
8.2/10
Better than
99
%
of Kuala Terengganu properties
Bigger than
94
%
of Kuala Terengganu properties
Better than
90
%
of Kuala Terengganu properties
Better than
90
%
of Kuala Terengganu properties
More about The Grand Puteri Hotel

More about The Grand Puteri Hotel

Experience Comfort and Convenience at Grand Puteri Hotel

Welcome to Grand Puteri Hotel, a charming 3-star hotel located in the heart of Kuala Terengganu, Malaysia. With its convenient location, comfortable accommodations, and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. Step into the hotel's inviting lobby and be greeted by the friendly and attentive staff, ready to cater to your every need. The hotel underwent a renovation in 2013, ensuring that guests enjoy modern and well-maintained facilities throughout their stay. Grand Puteri Hotel offers 165 tastefully decorated rooms, each designed with your comfort in mind. Whether you're traveling alone or with your family, you'll find a room that suits your needs. The rooms are equipped with all the essential amenities, including air conditioning, a flat-screen TV, a minibar, and a private bathroom. Check-in at Grand Puteri Hotel begins at 03:00 PM, allowing you plenty of time to settle in and start exploring the city. If you're arriving by plane, you'll be pleased to know that the hotel is just a short 20-minute drive from the airport. The hotel's convenient location also means that the bustling city center is just 2 kilometers away, making it easy to explore the local attractions and immerse yourself in the vibrant culture of Kuala Terengganu. Families traveling with children will appreciate the hotel's child policy. Grand Puteri Hotel welcomes children between the ages of 0 to 12 to stay free of charge, ensuring that your little ones can enjoy a comfortable and memorable stay alongside you. When it's time to check out, you have until 12:00 PM to bid farewell to the hotel. Take advantage of the hotel's facilities, such as the fitness center or the on-site restaurant, before you depart. Experience the perfect blend of comfort, convenience, and warm hospitality at Grand Puteri Hotel. Book your stay today and create lasting memories in Kuala Terengganu, Malaysia.

Unwind and Indulge at Grand Puteri Hotel's Vibrant Bar

At Grand Puteri Hotel, we understand the importance of unwinding and indulging in a vibrant atmosphere. That's why we offer a fantastic bar that caters to all your entertainment needs. Step into our stylish bar and let the lively ambiance captivate you. Sip on expertly crafted cocktails, sample a wide selection of premium spirits, or enjoy a refreshing beer while mingling with fellow guests and locals. Our bar also features live music performances, adding a touch of excitement to your evenings. Sit back and relax as talented musicians serenade you with soulful melodies and catchy tunes. Whether you're looking for a place to unwind after a long day of exploring the city or seeking a lively spot to socialize, our bar is the perfect destination. Come and experience the vibrant atmosphere and exceptional entertainment facilities at Grand Puteri Hotel's bar.

Grand Puteri Hotel's Sports Facilities: A Haven for Water Enthusiasts

At Grand Puteri Hotel, guests are in for a treat with its exceptional sports facilities, especially for water enthusiasts. Dive into a world of aquatic bliss with the hotel's indoor and outdoor pools. Whether you prefer a refreshing dip under the sun or a leisurely swim in a controlled environment, these pools provide the perfect setting for relaxation and exercise. The outdoor pool at Grand Puteri Hotel is a tropical oasis, surrounded by lush greenery and offering panoramic views of the city. Take a refreshing plunge into the crystal-clear waters, bask in the warm sun on the comfortable loungers, or simply enjoy a lazy afternoon by the poolside. The outdoor pool is also equipped with a poolside bar, where guests can indulge in refreshing beverages and light snacks while soaking up the tranquil ambiance. For those seeking a more controlled environment, the hotel's indoor pool is an excellent choice. Dive into the crystal-clear waters and enjoy a swim regardless of the weather outside. The indoor pool is perfect for guests who prefer a more private and serene setting, away from the hustle and bustle of the city. With its soothing atmosphere and modern facilities, this indoor pool provides the ideal space for relaxation and rejuvenation. No matter your preference, Grand Puteri Hotel's sports facilities cater to all water enthusiasts, ensuring a memorable stay filled with fun and relaxation.

Convenience Facilities at Grand Puteri Hotel

Grand Puteri Hotel in Kuala Terengganu, Malaysia offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day or night, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning facilities, making it convenient for guests to keep their clothes fresh and clean during their stay. For added convenience, Grand Puteri Hotel offers safety deposit boxes where guests can securely store their valuables. The concierge is available round-the-clock to assist with any queries or requests, ensuring that guests have a smooth and enjoyable stay. Wi-Fi is available in all rooms and public areas, allowing guests to stay connected and browse the internet with ease. Additionally, the hotel has a designated smoking area for guests who smoke. With complimentary Wi-Fi in all rooms and daily housekeeping, guests can stay connected and enjoy a clean and tidy room throughout their stay. Luggage storage is also available, allowing guests to explore the city without the burden of carrying their bags. Whether traveling for business or leisure, Grand Puteri Hotel's convenience facilities cater to the needs of every guest, ensuring a comfortable and hassle-free stay.

Convenient Transport Facilities at Grand Puteri Hotel

At Grand Puteri Hotel in Kuala Terengganu, Malaysia, guests can enjoy a hassle-free stay with the hotel's excellent transport facilities. The hotel offers a spacious and secure car park onsite, allowing guests to conveniently park their vehicles without any worries. What's even better is that the car park is free of charge, ensuring that guests can save on parking fees during their stay. Whether you are traveling by car or renting one during your visit, the hotel's complimentary car park provides a convenient and cost-effective solution for your transportation needs. For those who prefer to explore the city without the hassle of driving, Grand Puteri Hotel also offers a reliable taxi service. Whether you need a ride to the airport, a nearby attraction, or simply want to explore the local area, the hotel's dedicated taxi service is readily available to cater to your transportation needs. With professional and friendly drivers, you can sit back, relax, and enjoy the convenience of getting around Kuala Terengganu effortlessly. Whether you choose to utilize the hotel's car park or take advantage of their taxi service, Grand Puteri Hotel ensures that your transportation needs are well taken care of, allowing you to focus on enjoying your stay to the fullest.

Comfort and Convenience at Grand Puteri Hotel

At Grand Puteri Hotel in Kuala Terengganu, Malaysia, guests can enjoy a range of top-notch room facilities that ensure a comfortable and convenient stay. Each room is equipped with air conditioning, allowing guests to escape the tropical heat and relax in a cool and refreshing environment. Additionally, a hair dryer is provided in every room, making it easy for guests to style their hair and look their best before heading out for the day. For entertainment purposes, each room is equipped with a television, offering a variety of channels to choose from. Guests can unwind and catch up on their favorite shows or movies after a long day of exploring the city. Furthermore, a mini bar is available in each room, stocked with a selection of refreshing beverages and snacks. Guests can indulge in a cold drink or enjoy a quick snack without having to leave the comfort of their room. Satellite/cable TV is also provided in every room, ensuring that guests have access to a wide range of channels and entertainment options. Whether guests prefer to catch up on the latest news or relax with their favorite TV shows, they can do so from the comfort of their room. Additionally, a refrigerator is available in each room, allowing guests to store their own food and beverages for added convenience. With these excellent room facilities, Grand Puteri Hotel offers guests a comfortable and enjoyable stay in Kuala Terengganu. Whether you are visiting for business or leisure, you can be assured of a relaxing and convenient experience at this hotel.

Delightful Dining Experiences at Grand Puteri Hotel

Indulge in a culinary adventure at Grand Puteri Hotel, where a range of dining facilities await to satisfy your taste buds. Start your day with a delectable breakfast buffet at our halal restaurant, offering a wide array of local and international dishes to kickstart your morning. Our talented chefs use only the freshest ingredients to ensure a delightful dining experience for all our guests. For a quick caffeine fix or a casual meet-up, head to our cozy coffee shop, where you can enjoy a cup of freshly brewed coffee or tea accompanied by a selection of pastries and snacks. Whether you prefer a relaxing meal in the comfort of your room or a leisurely dinner with friends and family, our 24-hour room service is at your disposal, offering a diverse menu of mouthwatering options. If you're in the mood for a barbecue feast, make use of our BBQ facilities and gather around with your loved ones for a memorable grilling experience. And rest assured, our dedicated staff provides daily housekeeping to ensure a clean and inviting dining environment throughout your stay. At Grand Puteri Hotel, we strive to create unforgettable dining experiences that will leave you craving for more.

Comfort and Variety: Grand Puteri Hotel's Room Offerings

Experience the ultimate comfort and variety at Grand Puteri Hotel in Kuala Terengganu, Malaysia. With a range of room types to choose from, you can find the perfect accommodation to suit your needs. Indulge in the spacious and elegant Deluxe King room, featuring 15 square meters of luxurious space and a cozy King bed. If you're traveling with a companion, the Deluxe Twin room offers the same generous size with two comfortable Single beds. For those seeking a little extra space, the Junior Suite is the perfect choice. With 39 square meters of room to relax and unwind, it features a plush Double bed for a restful night's sleep. Alternatively, the Premier Suite offers 30 square meters of sophistication, with the option of a Single or Double bed. If you're looking for a cozy retreat, the Superior King and Superior Twin rooms provide a comfortable haven. With 14 square meters of space, these rooms offer the flexibility of either two Single beds or a spacious Double bed. Booking your stay at Grand Puteri Hotel on Agoda ensures you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room options, read reviews, and make secure reservations with just a few clicks. Don't miss out on the opportunity to experience the comfort and convenience of Grand Puteri Hotel - book your stay today on Agoda!

Explore the Vibrant City Center of Kuala Terengganu

Nestled in the heart of Kuala Terengganu, The Grand Puteri Hotel offers easy access to the city's bustling and vibrant center. Step outside the hotel and immerse yourself in the rich cultural heritage and modern attractions that this charming city has to offer. Take a leisurely stroll along Jalan Sultan Ismail, the main street of the city center, and discover a myriad of shops, cafes, and local restaurants. Indulge in authentic Malaysian cuisine, from mouthwatering street food to traditional delicacies, and experience the flavors that Kuala Terengganu is known for. Explore the historical landmarks that dot the city center, such as the iconic Crystal Mosque and the majestic Terengganu State Museum. Delve into the fascinating history and culture of the region as you wander through the museum's exhibits, showcasing artifacts and relics from Terengganu's past. For those seeking a shopping experience, head to the nearby Pasar Payang, the largest traditional market in Kuala Terengganu. Browse through a wide array of local handicrafts, batik fabrics, and souvenirs, perfect for taking home a piece of Malaysian culture. After a day of exploration, unwind at one of the many cafes or waterfront restaurants, offering picturesque views of the Terengganu River. Watch the sunset paint the sky in hues of orange and pink as you sip on a refreshing drink, creating memories that will last a lifetime. With its prime location in the city center, The Grand Puteri Hotel is the perfect base for travelers looking to experience the vibrant energy and cultural charm of Kuala Terengganu. Whether you're a history enthusiast, a food lover, or a shopaholic, this vibrant city has something to offer everyone.

Convenient Transportation Options from the Nearest Airports to Grand Puteri Hotel

Located in the heart of Kuala Terengganu, Malaysia, Grand Puteri Hotel is easily accessible from the nearest airports. Traveling from the Sultan Mahmud Airport, the closest airport to the hotel, is a breeze. Upon arrival, visitors can choose from various transportation options to reach the hotel conveniently and comfortably. One of the most popular transportation choices is taking a taxi from the airport. Taxis are readily available outside the airport terminal and offer a direct and hassle-free journey to Grand Puteri Hotel. The ride takes approximately 20 minutes, depending on the traffic conditions, and provides travelers with a glimpse of the city's vibrant surroundings. For those who prefer public transportation, there is also a bus service available from the airport to the city center. The bus stop is conveniently located just outside the airport, and buses operate at regular intervals. This option is not only cost-effective but also allows visitors to experience the local culture and scenery during the journey. Alternatively, travelers can also opt for a private car hire service or arrange for a hotel transfer. These options provide a more personalized and comfortable experience, especially for those traveling with heavy luggage or in larger groups. Regardless of the chosen mode of transportation, guests will be delighted to arrive at Grand Puteri Hotel, where they can enjoy a warm welcome and a comfortable stay in the heart of Kuala Terengganu.

Discover the Rich Heritage and Stunning Architecture near Grand Puteri Hotel

Located in the heart of Kuala Terengganu, Grand Puteri Hotel offers easy access to a variety of captivating landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Crystal Mosque, known for its stunning architecture and breathtaking views. Take a leisurely stroll along the Sultan Mahmud Bridge, a landmark that connects Kuala Terengganu to Kuala Nerus, and marvel at the panoramic vistas of the Terengganu River. Immerse yourself in the rich history of the area by visiting Kota Lama Duyong, a historic village that showcases traditional Malay architecture. Explore the vibrant streets and discover the bustling markets, local shops, and charming cafes. For those interested in religious sites, Ho Anna Kiong Temple, Kampung Duyung Mosque, Masjid Hiliran, and Masjid Losong are all within close proximity to the hotel. If you're seeking natural beauty, Duyong Island and Pulau Duyung Kecil are must-visit destinations. These enchanting islands offer pristine beaches, crystal-clear waters, and lush greenery, providing the perfect setting for a relaxing day in nature. With its strategic location, Grand Puteri Hotel allows you to easily explore the best that Kuala Terengganu has to offer.

A Gastronomic Adventure Awaits

Grand Puteri Hotel is surrounded by a diverse range of dining options that will satisfy even the most discerning palates. Indulge in juicy burgers and succulent steaks at KBB Burger & Steak Terengganu, or savor the authentic flavors of Terengganu at Fauzi Nasi Kerabu @ Suerasa Nasi Kerabu. For those seeking a taste of local delicacies, Restoran Singgang Budu is a must-visit, serving up traditional Malay dishes with a unique twist. Craving something sweet? Head to The Syrup VS Soda for delightful desserts and refreshing beverages. Other notable restaurants in the area include Oliva Cafe, Seoul Garden PBS, Uncle Chua Signature, Restoran Ikhwan Kuala Terengganu, Restoran Plan A, and Warisan Zulkeflee Ayam Penyet. With such a wide variety of dining options just steps away from the hotel, guests at Grand Puteri Hotel can embark on a gastronomic adventure without having to travel far.

Shop Till You Drop at Grand Puteri Hotel’s Surrounding Shopping Landmarks

Located in the heart of Kuala Terengganu, Grand Puteri Hotel offers easy access to a variety of shopping landmarks. Just a short distance away is KTCC Mall, a modern shopping complex that houses a wide range of local and international brands. Whether you're looking for fashion, electronics, or souvenirs, KTCC Mall has it all. Another popular shopping destination nearby is Giant Shopping Mall, where you can find everything from groceries to household items. And for a taste of local culture, head to Pasar Payang, the largest traditional market in the city. Here, you can browse through a vibrant array of local handicrafts, textiles, and fresh produce. With these shopping landmarks just a stone's throw away, Grand Puteri Hotel is the perfect choice for shopaholics and bargain hunters alike.

Affordable Luxury: Experience Comfort at Grand Puteri Hotel

Looking for a luxurious stay in the heart of Kuala Terengganu without breaking the bank? Look no further than Grand Puteri Hotel. With an average room price of just $42, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Kuala Terengganu, which stands at $41, Grand Puteri Hotel provides an affordable yet lavish experience. You can enjoy all the comforts and amenities of a high-end hotel without exceeding your budget. Whether you are a business traveler or a leisure tourist, Grand Puteri Hotel offers a range of well-appointed rooms to suit every need. From cozy single rooms to spacious suites, each accommodation is tastefully decorated and equipped with modern conveniences. So why settle for less when you can indulge in luxury at an affordable price? Book your stay at Grand Puteri Hotel today and experience the best of Kuala Terengganu without compromising on quality or cost.

Excellent Hospitality and Friendly Staff

The Grand Puteri Hotel in Kuala Terengganu, Malaysia, has received rave reviews for its exceptional hospitality and friendly staff. Guests have praised the hotel's warm and welcoming atmosphere, with many mentioning the staff's friendliness and kindness. From the moment you arrive, you'll be greeted with a smile and made to feel right at home. The staff goes above and beyond to ensure that every guest has a pleasant and memorable stay. Whether you need assistance with your luggage, recommendations for local attractions, or any other request, the staff is always ready to help. Great Location and Family-Friendly Another highlight of The Grand Puteri Hotel is its fantastic location. Situated in the heart of Kuala Terengganu, the hotel offers easy access to popular attractions, shopping centers, and dining options. Guests appreciate the convenience of being able to explore the city's vibrant culture and heritage sites with ease. Moreover, the hotel is highly recommended for families, as it provides a comfortable and safe environment for children. With spacious rooms and a range of amenities, The Grand Puteri Hotel is an ideal choice for families traveling with kids. Delicious Breakfast and Clean Rooms Guests at The Grand Puteri Hotel have consistently praised the delicious breakfast served at the hotel. Start your day with a wide variety of options, including local delicacies and international favorites, all prepared with care and served fresh. The hotel's attention to detail when it comes to food quality and presentation is highly appreciated by guests. Additionally, the rooms at The Grand Puteri Hotel are consistently described as clean and well-maintained. You can expect comfortable beds, modern amenities, and a peaceful atmosphere, ensuring a restful night's sleep.

A Memorable Stay at Grand Puteri Hotel in Kuala Terengganu

Grand Puteri Hotel in Kuala Terengganu, Malaysia, has garnered positive customer reviews for its exceptional value, convenient location, and attentive staff performance. With an overall rating of 8.2, guests have praised the hotel for its excellent value for money, making it a top choice for budget-conscious travelers. The hotel's affordable rates do not compromise on quality, as guests have found the facilities to be satisfactory, with a rating of 7.8. From comfortable rooms to well-maintained common areas, Grand Puteri Hotel ensures a pleasant stay for its guests. One of the standout features of Grand Puteri Hotel is its prime location, earning a rating of 8.8. Situated in the heart of Kuala Terengganu, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests are looking to explore the cultural heritage of the city or indulge in retail therapy, the hotel's strategic location provides a convenient base for their adventures. Another aspect that has impressed guests is the staff performance, with a rating of 8.5. The hotel's dedicated and friendly staff members go above and beyond to ensure that every guest's needs are met. From providing helpful local recommendations to addressing any concerns promptly, the staff's attentiveness and professionalism contribute to a memorable and enjoyable stay. Overall, Grand Puteri Hotel in Kuala Terengganu offers excellent value, a convenient location, and exceptional staff performance, making it a popular choice among travelers visiting the city. With its comfortable accommodations and a range of facilities, guests can expect a delightful stay at this charming hotel.

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Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

180 mentions

Housekeeping

140 mentions

Food & Dining

68 mentions

Swimming Pool

59 mentions

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Carpeting
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Asian

Location

PT 3981, Jalan Masjid Abidin, City Center, Kuala Terengganu, Malaysia, 20100
Excellent
Location

8.8

Airports
  • Sultan Mahmud Airport (TGG)
    6.2 km
  • Redang Airport (RDN)
    50.7 km
Hospital or clinic
  • Terengganu Specialist Medical Centre
    180 m
Shopping
  • Pasar Payang
    420 m
Convenience store
  • 7 Eleven
    190 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Abidin Mosque
    120 m
  • Kampung China (Chinatown)
    250 m
  • Bukit Puteri
    360 m
  • Pasar Payang
    420 m
  • Pantai Batu Buruk
    2.1 km
  • Mydin Mall
    2.6 km
  • Crystal Mosque
    2.7 km
  • Muzium Negeri Terengganu
    4.1 km
  • Tengku Tengah Zaharah Mosque
    4.8 km
Nearby landmarks
  • Abidin Mosque
    120 m
  • Terengganu Specialist Medical Centre
    180 m
  • Institute Academic Computer
    180 m
  • RHB @ Jalan Masjid Abidin
    180 m
  • Chinatown
    210 m
  • AmBank @ Jalan Syed Hussin
    220 m
  • UOB Bank @ Jalan Masjid Abidin
    220 m
  • OUB @ Kuala Terengganu
    230 m
  • AffinIslamic Bank Bhd
    240 m
  • Kampung China (Chinatown)
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00
Getting around
  • Distance from city center2 KM
  • Travel time to airport (minutes)20
The property
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 165
  • Room voltage240
  • Most recent renovation2013

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of The Grand Puteri Hotel from real guests

Provided by verified guests of Agoda
Location8.8
Service8.5
Value for money8.2
Cleanliness7.9
Facilities7.9
Room comfort and quality7.6
High score for Kuala Terengganu
Rating
9+ Exceptional (1,182)
8-9 Excellent (600)
7-8 Very Good (907)
6-7 Good (354)
<6 Below Expectation (525)

Show reviews that mention 

Showing 3,570 verified guest comments
12345
10.0
Exceptional
Raihan from Malaysia
Couple
Superior King
Stayed 1 night in April 2023

Good, value for money ”

Breakfast was tasty. although not too many options. Tried dinner was good, too. Room was clean, no issues so far. Staffs are polite and helpful. No covered parking but can park adjacent masjid parking area without fee.

Reviewed April 24, 2023
10.0
Exceptional
Aina from Malaysia
Family with young children
Superior King
Stayed 1 night in November 2022

Truly recommended.”

-bed comfy -room clean , toilet clean -stay for 4 days here and my room get clean everyday without being asked. Good job. -food also delicious. -masjid putih just in front of hotel walking distance not more 100m. -open parking around the hotel. First come first serve. But still ok to get parking. -near to pasar payang. 5-10 min driving. -i have sweet n pleasant stay here

Reviewed December 14, 2022
10.0
Exceptional
euriqqa from Malaysia
Family with young children
Superior King
Stayed 1 night in January 2021

nice decent hotel in Tganu”

this is my first time staying at this hotel. it was a nice decent hotel. staff were friendly, facility was ok, they even have individual iron in the room. toilet was clean, bed was conform and clean as well. overall the room was very nice. i wouldn't say no to stay here again. it is an islamic concept room, there was sejadah in the closet for solat. the room service was awesome. i requested two set of bowl and spoon/fork sent to my room, the request was immediately addressed. the only drawback is that the toilet does not include toothbrush, the aircond was too cold (i had to changed the setting to fan) and there was not much variety on breakfast menu. however, the nasi dagang served at breakfast was marvelous. my mom had bihun goreng, and it was nice too.. overall, i would have rated this hotel 4star. one of the best in Tganu definitely. location was in the city centre. closer to all the local attraction. would surely stay here again.

Reviewed January 06, 2021
10.0
Exceptional
HUA from Malaysia
Solo traveler
Deluxe King
Stayed 2 nights in March 2023

Exceptional”

Friendly staff, Strong wifi at level 5, air cond cool enough , room is clean, shower is satisfied with hot water and strong water pressure. Go to Chinatown and pasar payang by walking around 7min.

Reviewed March 23, 2023
10.0
Exceptional
ABDUL from Malaysia
Couple
Deluxe King
Stayed 1 night in April 2023

Best”

Everything about this hotel is okay to me. Breakfast ok. Nasi dagang delicious. Enjoy fresh goreng pisang and teh tarik at D'Verandah cafe (outside, just Infront hotel organized by hotel). Near mosque.

Reviewed April 29, 2023
12345
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