Hai Bay Hotel & Restaurant
You'll love the exceptional convenience during your stay at Hai Bay Hotel & Restaurant, located right in the heart of the city center, with an easy access to everything in Hanoi. The true local flavors and culture of Hanoi are yours with a stay at Hai Bay Hotel & Restaurant, located just 420 m from the famous Old Quarter.
The superior services and facilities offered at Hai Bay Hotel & Restaurant will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hanoi can be assisted with taxi, car hire and shuttle services available.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hai Bay Hotel & Restaurant. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hai Bay Hotel & Restaurant. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hai Bay Hotel & Restaurant offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Hai Bay Hotel & Restaurant with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, spa and sauna. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.
Around the property
While in Hanoi, take some time to venture outside of Hai Bay Hotel & Restaurant. Learn about the city's art history with a day at Vietnam Museum of Ethnology located 5.1 km away, where you can see collections by famous artists.
Reasons to stay here
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 94% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
This hotel's staff and services score higher than 95% of accommodations in the city.
a great stay for pairs”
Location: exceptional Cleanliness: excellent, bedding fabric smells clean, fresh, they use the right products for their cleaning, i heard they do it all in house, no wonder they can keep good value of fabric as well as the smell is irresistible. Staff: friendly, approaching, enthusiastic, great smiles, handsome, and always ready to assist you prior your stay, during your stay, and post stay. Facilities: a wooden piece of art, we bought 2 luggage racks home, they will last forever im sure. Can NOT ask for more for the value of money i've spent. Thanks Hai Bay for taking care of us on these scorcher days of Hanoi. xoxo
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Excellent!”
This is an excellent boutique hotel in a great location. Right in the middle of the Old Quarter, it's about a five minute walk to St. Joseph's Cathedral and a ten minute walk to the night market and the lake. The room was smaller than we expected, but not too small. We chose a room with a balcony, and so it faced the street, Yes, there was street noise, even late at night, but not enough to keep us awake. And it was great having a balcony to be able to step outside to watch the traffic chaos below. They do have rooms that face the back of the hotel if you want to avoid the noise. Breakfast had a wide selection of both western and Vietnamese options. One definite highlight was the staff - they were all so gracious, helpful and accommodating. A special thank you to Hannah and Jackson. I needed to print something from my laptop for work and they worked hard to figure out how to print from my laptop to their printer. We loved Hanoi and if we ever get to return, we will stay at the Hai Bay.
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The Best Hotel”
Hai Bay Hotel is a relatively new Hotel and is located near the city center in Hanoi Old Quarter where you can find Factory Outlet stores and made in vietnam stores nearby. The Hotel's breakfast and the food served at their restaurant is very delicious. The room was always clean and tidy. The Hotel staff are very attentive and helpful . They even assist us in carrying our luggage in and out of the Hotel. Thanks to Nicole from the Front desk who always find time to give us the Best Options. Will definitely be back and will recommend this Hotel.
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Exceptional”
Summing up our 5 night stay at the Hai Bay Hotel --SPLENDID! The room was spotless . The bed was super comfy and the linens were all freshly washed. Huge bathroom with a tub and rain shower. The breakfast buffet had countless dishes, so you will never be wanting for more. They even have a rooftop bar for the night owls. The staff were EXTREMELY NICE - -- very accomodating and ready to assist you anytime. When they realized that we would have an early morning flight, they volunteered to have our breakfast packed so we can enjoy it at the airport. It was an extra step which made our stay at the hotel worth remembering. Shout-out to Liam and John and the other staff at the front desk whom we failed to get the names. We are looking forward to our stay again at the Hai Bay Hotel as we are already planning for an April 2020 trip back to Hanoi.
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Excellent hotel in the heart of Hanoi's Old Quarter”
Great value for a new hotel in a good location. New and clean facilities, comfy bed, fast wi-fi, and wide range of breakfast spreads including freshly done pho, eggs and pancakes. Even the water pressure from rain shower was excellent. More importantly the staff were very helpful attentive and friendly. Special thanks to Hannah Ong for making the lunch and dinner reservations, food recommendations and helping me with directions.
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EXCELLENT SERVICE”
Hai Bay Hotel provided us with excellent service. The staff are friendly and helpful (Hannah, Jackson, and Fhuong); location is within downtown (shopping is always tempting with shops and night market just a few steps away from the hotel); there are nearby restaurants where guests can savor tasty vietnamese foods; room is clean with king-sized bed and wifi is fully functional/has strong connection/signal.
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Thank you”
냄새에 민감한 친구랑 갔는데 침대 화장실 전부 깨끗하고 냄새가 하나도 안나서 정말 만족했어요. 무엇보다 직원들이 굉장히 친절합니다! Thank you, Ha Ong! We were so impressed by you for trying to help us out with the missing phone. We finally found the owner of the phone in Korea, so thank you :) And thank you for Jackie (Duc Nguyen)! If it were not you it wouldn't be possible to get to the lotte mart and the airport! Thank you sm :) I wish you could see this. I would come back to Hai Bay Hotel to thank you guys :)))
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Ex”
In overall the hotel was very good. Rooms were clean and in good condition, breakfast was delicious, staff very friendly and helpful and the location of the hotel was very very good. It is excellent choice those wanting to explore the old quarters of Hanoi and spend few days close by restaurants and shopping opportunities in the city.
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Exceptional”
We stayed here 3 times during our week long trip, using this hotel as a transit sometimes for just up to 5 hours. The 3 rooms we experienced were all very clean. The hotel staff were very friendly and helpful. Email responses were fast. The facilities are still very new. Breakfast selection isn’t big, but pretty good for a small hotel. I would highly recommend the hotel.
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Excellent Staff which provides exceptional service”
The staff are extremely prompt and provide you prompt help when they spot you need one. Even at 12 am in the night one of the staff members rushed in to help us with the luggage. Hotel is at a perfect location and extremely clean. Breakfast is yummy especially their homemade jams.
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Outstanding”
This was the cleanest hotel I've stayed at in Asia, and the staff was wonderfully friendly and professional. They even gave me surprise gifts when I checked out. Great wifi for business travelers, fantastic location near the lake and the cathedral for tourists, and a rooftop bar that would probably have amazing views during New Year's Eve or Tet.
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Lovely stay”
It was a truly great stay! The staff at the hotel could not be more helpful! Great hospitality, friendly and professional manner. We got surprised at the end of our stay with a little thank you gift :) We also used their restaurant service and I would highly recommend it! Food was delicious and staff showed us best ways to eat it, once more staff was very helpful and friendly! Thank you so much for a lovely stay and if we are back to Hanoi we will definitely be visiting you again!
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Top quality hotel ”
We stayed here only one night before we leave to Sapa. A wonderful hotel with heart-warming staffs, clean & spacious rooms, delicious breakfast with many choice of vietnamese & western foods, and a nice street view from their rooftop bar. Definately comeback again on our next trip in Hanoi.
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Well located, great staff”
Excellent hotel, the room was a little smaller than I hoped for but perfectly manageable for two people with two suitcases. The staff were wonderful and very helpful, they really helped make the stay special. The location is in the old quarter near plenty of shops and restaurants but a few streets away from the really busy market and bar streets so still relatively quite. Watch out for roaming street vendors selling bread or fruits or shoeshines, it's probably a scam (stalls or shops fixed in place seemed ok).
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The most beautiful hotel in Hanoi Old Quarter”
Hai Bay is a new, very big and beautiful hotel, located in the center of Hanoi Old Quarter area, convenient for traveling between Hanoi's famous tourist spots like Hoan Kiem Lake ... The bedroom is very large, fully furnished, you will not need to bring any personal belongings at this hotel. Breakfast is also great with a buffet with lots of delicious food. The staff are very friendly, they work 24 hours, they will help you during your stay at the hotel.
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Good Hotel”
Location: Central, crowded (not too overcrowded), noisy The hotel is located at the edge of the old quarter, which I find much more convenient than in the center. Still, everything is easily reached within walking distance. It is still crowded but within an acceptable range. The hotel is at a main road for traffic in and out of the old quarter. It is therefore more noisy. During our stay, also some constructions were ongoing. We were on the floor below the bar, which increased the noise level till around midnight. I would certainly not call it quiet - but it was not too bad. Room: not spacious but sufficient The room had a nice bath tub, which we enjoyed. Decent furniture. Enough space but not large. Very clean. Breakfast: - a bit too simple / boring The breakfast choice seems to aim for higher quality but fails.. A boring chicken or beef Pho, various egg dishes, bread, sausage, fruits. Pre-prepared simply dry sandwiches. There was nothing bad about the breakfast - just boring
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Very convenient location and accommodating staff! The rooms are clean and they have late check-out 👍”
I love the location. Breakfast is tasty and we love the coffee. No complaints with the rooms. Staff in the hotel and also in the Unique restaurant are very helpful and friendly.
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Amazing experience! ”
Super friendly staff, clean rooms and super delicious breakfast! We've been for a few days, and already wanted to go back! Perfect location! and zero noise on the street inside the room! I loved everything Francisco and Alex Colling
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Value for money hotel!!!”
New and modern facilities. Beautiful place and is decorated with fresh flowers in the room and in the lobby. Friendly staff. They have agreement with a well known taxi company for a flat price, cheaper than Grab, so you don't need to worry if the taxi meter has problem or you have traffic. 250meters from good cafes (not that close like at your fingertips) and 500 meters from the lake (again not that close but acceptable). Worth spending your money in this hotel for your stay. (After we had a terrible experience at a nearby hotel -no hot water, dirty sheets and reluctant refund - at almost midnight, this hotel made us feel like home). The only drawback is the door is not sound proof and the housekeeper keeps the rack for clean towels outside our door, so every time she took towels and sheets for other room since 6am, we started hearing noise.
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Lovely staff and clean hotel”
The staff here are extremely helpful. Fastest turn around time for every thing you request. They always have an eye on the road and ready to help with your bags even before you're out of the car. Exceptional service.
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