Open air bath, Hakone Kowakien TEN-YU in Hakone
Hakone Kowakien TEN-YU
Interior view, Hakone Kowakien TEN-YU in Hakone
Lobby, Hakone Kowakien TEN-YU in Hakone
Hot spring bath, Hakone Kowakien TEN-YU in Hakone
Balcony/terrace, Hakone Kowakien TEN-YU in Hakone
Bar/lounge, Hakone Kowakien TEN-YU in Hakone

Removed from saved list

8.9Excellent

4,339 reviews

4,339 reviews

Cleanliness 9.5
Facilities 9.2
Service 9.2
Value for money 8.6
Location 8.4
See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
The Hakone Open-Air Museum
970 m
Hakone Gōra Park
1.1 km
Ōwakudani
2.3 km
Hakone Ropeway
2.3 km
Pola Museum of Art
2.9 km
Closest landmarks
Hakone Kowakien Yunessun
150 m
Okada Museum of Art
170 m
Kowakudani Onsen
280 m
Horaien Bus Station
340 m
Sanno Shrine
350 m

Hakone Kowakien TEN-YU

1297 Ninotaira, Ashigarashimogun, Hakone, Hakone, Japan, 250-0407 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and steamroom on-site.

Highlights

Hygiene Plus

Sparkling clean

370 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Sauna

Bicycles

Check-in/out [express]

This property is in high demand!

12 travelers have booked today.

Value for money8.6
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport75.1 km

Rooms available at Hakone Kowakien TEN-YU

Room
...
  • Room size: 70 m²/753 ft²
  • Garden view
Enter dates to see prices
Room
...
  • Room size: 70 m²/753 ft²
  • Garden view
Enter dates to see prices
Room
...
  • Room size: 70 m²/753 ft²
  • Garden view
Enter dates to see prices
Dinner Time 20:00 - Superior Room with Open Air-Bath - Gorgeous Special Kaiseki Plan & Japanese/Western Buffet Breakfast
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds and 2 futons
Enter dates to see prices
Superior Room with Open Air-Bath - Gorgeous Special Kaiseki Plan and Japanese-Western Buffet Breakfast, Dinner at 8:00 PM
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds and 2 futons
Enter dates to see prices
Dinner Time 17:00~18:00 Entry - Superior Room with Open-Air Bath with Teppan Yaki Dinner 
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds and 2 futons
Enter dates to see prices
Dinner Time 17:00~18:00 Entry - Superior Room with Open-Air Bath with beef Shabu-shabu dinner
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 futons and 2 single beds
Enter dates to see prices
Special Japanese/Western-style Room with Open-air Bath (2 Beds, Hakone-Yusan Type)
...
  • Room size: 70 m²/753 ft²
  • Mountain view
Enter dates to see prices
Superior Room with Open-Air Bath - Breakfast included
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 futons and 2 single beds
Enter dates to see prices
Superior Room with Open-Air Bath - Breakfast Included
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds and 2 futons
Enter dates to see prices

Top things to do in Hakone

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Hakone Kowakien TEN-YU offer laundry services?

Yes! Hakone Kowakien TEN-YU includes laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

What points of interest are in close proximty of Hakone Kowakien TEN-YU that are in walking distance?

While residing at Hakone Kowakien TEN-YU, jump start your trip by exploring the nearest points of interest that are within walking distance to the property which include Hakone Kowakien Yunessun, Okada Museum of Art, and Kowakudani Onsen.

How many floors does Hakone Kowakien TEN-YU have?

Hakone Kowakien TEN-YU has a total of 9 floors.

How many rooms does Hakone Kowakien TEN-YU have?

Hakone Kowakien TEN-YU has a total of 150 rooms.

How long do travelers typically stay at Hakone Kowakien TEN-YU?

Verified past guests that have stayed at Hakone Kowakien TEN-YU had an average nightly stay of 1 night at this property.

At what time of the year is Hakone Kowakien TEN-YU most popular?

Hakone Kowakien TEN-YU's most popular month where verified guests have stayed the most is in December.

What was the average room rate for Hakone Kowakien TEN-YU been in the past month?

The average room rate for Hakone Kowakien TEN-YU in the past month is 83572.39 JPY, compared to city's average of 43452.86 JPY.

What payment options are supported at Hakone Kowakien TEN-YU?

Enjoy the flexibility of easy payment at Hakone Kowakien TEN-YU which accepts up to 7, with payment card options including UnionPay, MasterCard, American Express, Visa, and Cash.

What do past visitors love most about Hakone Kowakien TEN-YU?

Past guests that stayed at Hakone Kowakien TEN-YU have given this property a rating of 9.454 for its excellent cleanliness as the major highlight for their stay.

What is the typical rating that past Business travelers' have given to Hakone Kowakien TEN-YU?

Verified business travelers that have stayed at this property have given Hakone Kowakien TEN-YU an average rating of 9.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hakone Kowakien TEN-YU?

Past couple travelers that have stayed at this property have given Hakone Kowakien TEN-YU an average rating of 9.0. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Hakone Kowakien TEN-YU?

Past families with older children that have stayed at this property have given Hakone Kowakien TEN-YU an average rating of 8.8. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

More about Hakone Kowakien TEN-YU

More about Hakone Kowakien TEN-YU

Indulge in Tranquility and Luxury at Hakone Kowakien TEN-YU

Nestled in the serene surroundings of Hakone, Japan, Hakone Kowakien TEN-YU is a luxurious 5-star hotel that promises a truly enchanting stay. With its impeccable service, breathtaking views, and exquisite facilities, this hotel is the epitome of tranquility and luxury. Featuring 150 elegantly designed rooms, Hakone Kowakien TEN-YU offers a range of accommodation options to suit every guest's preference. Each room is meticulously decorated with a perfect blend of modern and traditional Japanese aesthetics, creating a soothing and inviting ambiance. Whether you choose a cozy room or indulge in a spacious suite, you can expect utmost comfort and privacy during your stay. Check-in at Hakone Kowakien TEN-YU begins at 03:00 PM, allowing you to arrive and settle in at your own pace. The hotel's warm and friendly staff will be there to welcome you and assist with any requests or inquiries you may have. And when it's time to bid farewell, check-out is until 11:00 AM, giving you ample time to enjoy a leisurely morning before departing. Please note that Hakone Kowakien TEN-YU has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. It is advisable to contact the hotel directly for more information regarding the child policy and any additional fees that may apply. Rest assured, the hotel's dedicated staff will ensure that your little ones are well taken care of, making your family's stay as comfortable and enjoyable as possible.

Unwind and Indulge in Hakone Kowakien TEN-YU's Exquisite Entertainment Facilities

At Hakone Kowakien TEN-YU, guests are treated to a plethora of entertainment facilities that ensure a truly unforgettable stay. Whether you're seeking relaxation or excitement, this luxurious hotel has something for everyone. Indulge in a world of retail therapy at the hotel's exclusive shops, offering a range of exquisite products and souvenirs. From traditional crafts to modern fashion, you'll find the perfect memento to take home. After a day of exploring, head to the hotel's bar and unwind with a refreshing drink in hand. With a cozy ambiance and a wide selection of beverages, it's the perfect spot to relax and socialize. For the ultimate relaxation experience, immerse yourself in the hotel's hot tub and let the warm waters melt away your stress. The spa at Hakone Kowakien TEN-YU is a haven of tranquility, offering a variety of rejuvenating treatments and therapies. Indulge in a soothing massage or pamper yourself with a facial, leaving you feeling refreshed and revitalized. Step outside and discover the hotel's beautiful garden, a serene oasis where you can take a leisurely stroll and admire the natural beauty of Hakone. The garden provides a peaceful escape from the bustling city, allowing you to connect with nature and find inner peace. Don't forget to visit the gift and souvenir shop, where you can find unique items to commemorate your stay. Whether it's a handcrafted piece of art or a local delicacy, you'll find the perfect gift to remember your time at Hakone Kowakien TEN-YU. With its exceptional entertainment facilities, Hakone Kowakien TEN-YU offers a truly immersive and unforgettable experience. Whether you're seeking relaxation, indulgence, or a connection with nature, this hotel has it all.

Unleash Your Adventurous Spirit at Hakone Kowakien TEN-YU's Sports Facilities

At Hakone Kowakien TEN-YU, adventure awaits at every turn with a range of exhilarating sports facilities. Whether you are a water enthusiast or a nature lover, this hotel has something for everyone. For those who love the water, the hotel offers a thrilling canoe experience. Glide across the calm waters of the nearby lake, taking in the stunning views of the surrounding mountains. Whether you are a beginner or an experienced paddler, this activity is sure to leave you with unforgettable memories. If you prefer to explore the great outdoors on foot, Hakone Kowakien TEN-YU has got you covered with its extensive hiking trails. Lace up your boots and embark on a journey through lush forests, picturesque landscapes, and breathtaking viewpoints. With trails suitable for all fitness levels, you can choose the perfect route to suit your preferences. Additionally, for a fun-filled day under the sun, the hotel boasts a fantastic water park. Dive into the refreshing pools, slide down thrilling water slides, or simply relax on the sun loungers. This is the perfect place to cool off and have a splashing good time with your loved ones. No matter what your passion may be, Hakone Kowakien TEN-YU's sports facilities are designed to cater to your adventurous spirit. So pack your bags, put on your gear, and get ready for an unforgettable experience at this remarkable hotel.

Convenience at its Finest: Hakone Kowakien TEN-YU's Exceptional Facilities

Hakone Kowakien TEN-YU, nestled in the serene surroundings of Hakone, Japan, offers a range of convenience facilities that ensure a seamless and comfortable stay for every guest. With a laundry service available on-site, guests can effortlessly keep their clothes fresh and clean throughout their visit. Whether it's a quick touch-up or a full-service meal, the hotel's efficient room service caters to every culinary craving, bringing delectable dishes right to the doorstep of the guests' well-appointed rooms. To enhance the overall experience, Hakone Kowakien TEN-YU provides a dedicated concierge service, ensuring that guests receive personalized assistance and expert guidance throughout their stay. Stay connected effortlessly with complimentary Wi-Fi in public areas, allowing guests to easily browse the web, stay in touch with loved ones, or catch up on work. For guests who prefer to indulge in a smoke, the hotel offers a designated smoking area, ensuring a comfortable environment for everyone. Moreover, the hotel features free Wi-Fi in all rooms, allowing guests to stay connected and entertained from the comfort of their own space. With express check-in/check-out services, guests can save valuable time and enjoy a hassle-free arrival and departure. The hotel also provides luggage storage facilities, allowing guests to securely store their belongings and explore the area without any worries. For added convenience, guests can find vending machines scattered throughout the property, offering a wide selection of snacks and beverages. With daily housekeeping services, guests can relax and unwind in a clean and well-maintained environment, knowing that their accommodation will always be in pristine condition. With these exceptional convenience facilities, Hakone Kowakien TEN-YU ensures that every guest's needs are met with utmost care and attention, promising a truly memorable stay.

Convenient Transport Facilities at Hakone Kowakien TEN-YU

At Hakone Kowakien TEN-YU, we understand the importance of convenient transport options for our guests. Whether you are arriving by car or prefer to use our shuttle service, we have you covered. Our valet parking service ensures that your vehicle is taken care of from the moment you arrive, allowing you to relax and enjoy your stay without any parking hassles. For those who prefer to drive themselves, we also offer an onsite car park free of charge, making it easy for you to explore the beautiful Hakone region at your own pace. Additionally, our shuttle service provides a hassle-free way to get around. Whether you want to visit the nearby attractions or explore the local area, our shuttle will take you there comfortably and efficiently. With our convenient transport facilities, you can focus on creating unforgettable memories during your stay at Hakone Kowakien TEN-YU.





Indulge in Culinary Delights at Hakone Kowakien TEN-YU

At Hakone Kowakien TEN-YU, dining is an experience that tantalizes the taste buds and delights the senses. The hotel offers a range of dining facilities to cater to every guest's culinary desires. Start your day with a scrumptious breakfast buffet, where an array of freshly baked pastries, seasonal fruits, and hearty dishes await. Whether you prefer a light continental breakfast or a traditional Japanese spread, there is something to satisfy every palate. For a quick pick-me-up or a cozy afternoon, head to the hotel's coffee shop. Indulge in a cup of expertly brewed coffee or choose from a selection of teas and refreshing beverages. The coffee shop also offers a delectable assortment of pastries and snacks, perfect for a mid-day treat. When it comes to dinner, the hotel's restaurant is a culinary haven. Immerse yourself in the flavors of Japan as you savor exquisite dishes crafted with the freshest local ingredients. From traditional kaiseki meals to creative fusion cuisine, the restaurant offers a diverse menu that will leave you craving for more. If you prefer to dine in the comfort of your room, the hotel also provides room service, ensuring that you can enjoy a delicious meal without leaving the serenity of your private sanctuary. With daily housekeeping, you can rest assured that your dining experience will be accompanied by impeccable service and attention to detail.

Luxurious Room Offerings at Hakone Kowakien TEN-YU

Discover the epitome of luxury and comfort at Hakone Kowakien TEN-YU with their exceptional room offerings. Choose from their Superior Room - Dinner at 6:00 PM Included, featuring 35 square meters of space and the option of 2 Semi Double-Beds or 1 Japanese Futon. Indulge in a delectable dinner while enjoying the serene surroundings of Hakone. For those seeking a unique culinary experience, the Superior Room - Shabu-Shabu Dinner at 6:00 PM Included is an excellent choice. With 35 square meters of space, this room offers a memorable stay along with a scrumptious Shabu-Shabu dinner. Take advantage of the Special Offer in the Superior Room, boasting 35 square meters of space and 2 Single Beds. Immerse yourself in comfort and convenience with this exclusive deal. Book your stay at Hakone Kowakien TEN-YU on Agoda to enjoy the best prices and a hassle-free experience. With Agoda, finding the perfect room at the best rate has never been easier!

Discover the Enchanting Beauty of Hakone

Nestled amidst the picturesque landscapes of Hakone, Japan, lies the Hakone Kowakien TEN-YU. This charming hotel is surrounded by the breathtaking beauty of nature, offering a serene and tranquil escape from the bustling city life. Hakone is renowned for its hot springs, stunning mountain views, and traditional Japanese architecture, making it a popular destination for both locals and tourists alike. Immerse yourself in the natural wonders of Hakone as you explore the iconic Hakone Shrine, located on the shores of Lake Ashi. Take a leisurely stroll along the historic cedar-lined path, known as the Cedar Avenue, and marvel at the towering trees that create a mystical atmosphere. For a unique experience, embark on a scenic boat cruise across the tranquil lake, offering panoramic views of Mount Fuji on clear days. Indulge in the therapeutic benefits of Hakone's hot springs, known as onsens, and rejuvenate your mind, body, and soul. Hakone is home to numerous hot spring resorts, allowing you to soak in the mineral-rich waters while enjoying the breathtaking views of the surrounding mountains. Whether you choose to relax in a private outdoor bath or immerse yourself in a communal onsen, the healing properties of these natural hot springs will leave you feeling refreshed and revitalized.

Traveling to Hakone Kowakien TEN-YU from the Nearest Airports

Hakone Kowakien TEN-YU, nestled in the picturesque town of Hakone, Japan, offers an enchanting escape from the bustling city life. To reach this serene retreat, travelers have several options from the nearest airports. If you are arriving at Tokyo Haneda Airport, the most convenient way to get to Hakone Kowakien TEN-YU is by taking the Odakyu Romancecar train. From the airport, hop on the Keikyu Line to Shinagawa Station, where you can transfer to the Odakyu Line. The Romancecar train provides a comfortable and scenic journey, taking you directly to Hakone-Yumoto Station in approximately 2 hours. From there, a short bus ride or taxi will transport you to the tranquil oasis of Hakone Kowakien TEN-YU. For those arriving at Narita International Airport, the journey to Hakone Kowakien TEN-YU involves a few more transfers. Take the Narita Express train to Shinagawa Station, where you can switch to the Odakyu Line and board the Romancecar train to Hakone-Yumoto Station. The total travel time is approximately 3 hours, but the breathtaking landscapes along the way make it worth the trip. Once you reach Hakone-Yumoto Station, a quick bus ride or taxi will transport you to the serene haven of Hakone Kowakien TEN-YU. Whether you choose to arrive at Tokyo Haneda Airport or Narita International Airport, the journey to Hakone Kowakien TEN-YU promises to be a delightful adventure. Immerse yourself in the natural beauty of Hakone as you make your way to this luxurious retreat, where you can unwind in hot springs, indulge in exquisite cuisine, and experience the true essence of Japanese hospitality.

Explore the Cultural Gems near Hakone Kowakien TEN-YU

Nestled in the heart of Hakone, Japan, Hakone Kowakien TEN-YU offers a prime location for exploring the area's cultural gems. Just a stone's throw away, you'll find The Hakone Open-Air Museum, a captivating outdoor art gallery showcasing a collection of over 100 sculptures by renowned artists. Stroll through the beautifully landscaped gardens and admire the unique blend of art and nature. For breathtaking panoramic views of Hakone's stunning landscapes, the Hakone Ropeway is a must-visit attraction. This aerial tramway takes you on a scenic journey, offering glimpses of Mount Fuji, Lake Ashi, and the Owakudani volcanic valley. At the top, explore Owakudani, known for its active sulfur vents and hot springs. Indulge in local delicacies like black eggs, boiled in the natural hot springs, said to add seven years to your life. Immerse yourself in the spiritual side of Hakone by visiting the Hakone Shrine and Kuzuryu Shrine Singu. These sacred sites offer serene surroundings and a glimpse into Japan's rich cultural heritage. For art enthusiasts, the Hakone Venetian Glass Museum and Pola Museum of Art are a treat. Marvel at the exquisite glasswork and impressive collections of European and Japanese art. Nature lovers will appreciate a visit to Hakone Gora Park and Sengokuhara, where you can wander through beautifully manicured gardens, relax in hot springs, and enjoy stunning views of the surrounding mountains. History buffs can explore the Hakone Sekisho and Hakone Sekisho Museum, which provide insight into the Edo period and the importance of Hakone as a checkpoint. Discover the beauty and diversity of Hakone's cultural attractions, all within easy reach of Hakone Kowakien TEN-YU. Whether you're an art enthusiast, nature lover, or history buff, there's something for everyone to enjoy in this captivating destination.

Convenient Public Transport Stations near Hakone Kowakien TEN-YU

Hakone Kowakien TEN-YU is conveniently located near several public transport stations, providing easy access for guests to explore the surrounding area. Sennindai Station is just a short walk away, offering a convenient starting point for those looking to venture further into Hakone. Gora Station is also nearby, providing access to the Hakone Tozan Cable Car and the Hakone Tozan Railway, allowing guests to easily explore the picturesque mountain scenery and charming towns of Hakone. For those looking to experience the breathtaking views of Mount Fuji, the Hakone Komagatake Ropeway is within reach from the hotel. Miyanoshita Train Station and Ohiradai Train Station are also close by, providing additional transportation options for guests. Additionally, the Ubako Onsen Iriguchi Bus Station and Horaien Bus Station are easily accessible, making it convenient for guests to explore Hakone's various attractions and hot springs. With these public transport options at its doorstep, Hakone Kowakien TEN-YU offers a convenient base for guests to embark on their Hakone adventures.

A Culinary Adventure Awaits

Indulge in a culinary adventure during your stay at Hakone Kowakien TEN-YU, as you explore the plethora of dining options located just a stone's throw away. Yamagusuri offers a delightful fusion of traditional Japanese and modern cuisine, while Tamura Ginkatsu-tei specializes in mouthwatering deep-fried cutlets. For those seeking a taste of international flavors, 808 Monsmare is a must-visit, serving up delectable Western dishes with a Japanese twist. If you're in the mood for authentic soba noodles, Hatsuhana Soba Honten is renowned for its handcrafted buckwheat noodles. Yubadon Naokichi is perfect for those looking to savor the unique flavors of yuba, a local specialty made from soy milk. Kinosuke is a charming restaurant that offers a variety of traditional Japanese dishes, showcasing the freshest local ingredients. After a day of exploring, unwind at HAKONE TENT Bar, where you can enjoy a refreshing drink while soaking in the stunning views of Hakone. Gyoza Center is a haven for dumpling lovers, serving up a wide range of delicious gyoza options. For a cozy and intimate dining experience, head to Chimoto, a hidden gem that specializes in traditional Japanese cuisine. And if you're in the mood for a relaxing afternoon tea, Salon de thé Rosage is the perfect spot to indulge in delightful pastries and aromatic teas. With such a diverse array of dining options right at your doorstep, Hakone Kowakien TEN-YU ensures that your culinary desires are catered to, promising an unforgettable gastronomic experience.

Shop 'til You Drop in Hakone

Located in the vicinity of Hakone Kowakien TEN-YU are several shopping landmarks that offer a unique and diverse retail experience. Hakone Prince Bakery is a must-visit for those with a sweet tooth, offering a delectable array of freshly baked goods. Sekisho Karakuri Museum showcases traditional Japanese automata, providing visitors with a glimpse into the intricate craftsmanship of the past. Hatajuku Yosegi Kaikan is a haven for woodcraft enthusiasts, offering a wide selection of intricate and beautifully crafted wooden items. Hamamatsuya is a charming store that specializes in traditional Japanese confectionery, perfect for picking up souvenirs or indulging in a sweet treat. History buffs will enjoy a visit to Hakone Checkpoint Travel Story Hall, where they can learn about the area's rich samurai heritage. Kanazashi Wood Craft is another must-visit for those seeking unique and handcrafted wooden items. Eva Store is a paradise for fans of the popular anime series, offering a wide range of merchandise. Owakudani Kurotamago Kan is a unique store that sells black eggs, a local delicacy believed to add seven years to one's life. Chimoto is a boutique shop that showcases a curated selection of traditional Japanese crafts and accessories. Lastly, Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop is a haven for tofu lovers, offering a variety of freshly made tofu products. With these shopping landmarks just a stone's throw away from Hakone Kowakien TEN-YU, guests can indulge in a memorable retail therapy experience.

Affordable Luxury: Experience the Unparalleled Value of Hakone Kowakien TEN-YU

When it comes to finding the perfect blend of luxury and affordability, Hakone Kowakien TEN-YU stands head and shoulders above the rest. With an average room price of just $545, this exquisite hotel offers an unparalleled value that is hard to find in the enchanting city of Hakone. Compared to the average price of a hotel room in Hakone, which stands at $329, Hakone Kowakien TEN-YU provides an exceptional experience without breaking the bank. While other accommodations may leave you feeling underwhelmed, this hotel goes above and beyond to ensure that every guest feels like royalty, all at a price that won't leave you feeling guilty. From the moment you step foot into the elegantly designed lobby, you'll be captivated by the hotel's attention to detail and commitment to providing an unforgettable stay. With spacious and immaculately appointed rooms, complete with modern amenities and breathtaking views of the surrounding natural beauty, Hakone Kowakien TEN-YU truly offers a slice of paradise at an unbeatable price. So why settle for anything less when you can indulge in affordable luxury at Hakone Kowakien TEN-YU?

Exceptional Service, Delicious Food, and Impeccable Cleanliness

Hakone Kowakien TEN-YU has received rave reviews from its satisfied guests. Visitors have praised the hotel for its exceptional service, delicious food, and impeccable cleanliness. The staff at the hotel are friendly, helpful, and go above and beyond to ensure a pleasant stay. Guests have been particularly impressed with the quality of the meals, both at dinner and breakfast, which are described as great and amazing. The hotel's rooms are spacious, well-maintained, and spotlessly clean, providing a comfortable and relaxing environment for guests. With a great spa and beautiful rooms, Hakone Kowakien TEN-YU offers a truly wonderful experience that guests would love to repeat.

A Haven of Excellence: Hakone Kowakien TEN-YU's Stellar Customer Ratings

Nestled in the heart of Hakone, Japan, Hakone Kowakien TEN-YU is a true gem that has garnered exceptional customer ratings. With an impressive overall score of 8.9, this hotel has proven to be a haven of excellence for travelers seeking an unforgettable stay. One of the standout aspects of Hakone Kowakien TEN-YU is its remarkable value. With a rating of 8.5, guests can rest assured that they are getting the most out of their money. From the moment they step through the doors, they are greeted with a warm and inviting atmosphere, coupled with top-notch amenities and services that exceed expectations. Whether it's the luxurious rooms, the indulgent spa treatments, or the delectable dining options, this hotel offers an unparalleled experience that truly justifies its value rating. Another highlight of Hakone Kowakien TEN-YU is its exceptional facilities, with a rating of 9.2. Guests can immerse themselves in a world of tranquility and relaxation, thanks to the hotel's stunning hot spring baths, where natural hot spring water flows abundantly. The meticulously designed communal spaces and private rooms provide a serene ambiance, allowing guests to unwind and rejuvenate their senses. Additionally, the hotel boasts modern fitness facilities and a well-equipped business center, catering to the diverse needs of every traveler. When it comes to cleanliness, Hakone Kowakien TEN-YU is second to none, earning an impressive rating of 9.4. Guests can expect immaculate rooms and pristine public areas throughout their stay. The hotel's dedicated housekeeping staff ensures that every nook and cranny is spotless, leaving guests with a sense of comfort and peace of mind. In terms of staff performance, Hakone Kowakien TEN-YU shines with a rating of 9.1. The hotel's team of highly trained and attentive staff members go above and beyond to provide personalized service, ensuring that every guest feels valued and well taken care of. From the moment of arrival to departure, guests can rely on the staff's expertise and warm hospitality, making their stay truly memorable. With such outstanding customer ratings, it's no wonder that Hakone Kowakien TEN-YU is a top choice for travelers seeking a remarkable and unforgettable stay in Hakone, Japan. From its exceptional value and facilities to its impeccable cleanliness and dedicated staff, this hotel promises an extraordinary experience that exceeds expectations.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Food & Dining

28 mentions

Breakfast

13 mentions

Housekeeping

7 mentions

View

6 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Water park
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Non-smoking
  • Towels

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Menu: Buffet

Location

1297 Ninotaira, Ashigarashimogun, Hakone, Hakone, Japan, 250-0407
Excellent
Location

8.4

Airports
  • Haneda Airport (HND)
    75.1 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    92.9 km 1.8 hour drive
Public transportation
  • Horaien Bus Station
    340 m
  • Kowakidani Train Station
    780 m
Hospital or clinic
  • Ohiradai Clinic
    2.7 km
Convenience store
  • Family Mart
    320 m
Cash withdrawal
  • ATM
    870 m

What's nearby

Popular landmarks
  • The Hakone Open-Air Museum
    970 m
  • Hakone Gōra Park
    1.1 km
  • Ōwakudani
    2.3 km
  • Hakone Ropeway
    2.3 km
  • Pola Museum of Art
    2.9 km
  • Hakone Venetian Glass Museum
    3.9 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    4.1 km
  • Sengokuhara
    4.5 km
  • Odawara Castle
    10.1 km
Nearby landmarks
  • Hakone Kowakien Yunessun
    150 m
  • Okada Museum of Art
    170 m
  • Kowakudani Onsen
    280 m
  • Horaien Bus Station
    340 m
  • Sanno Shrine
    350 m
  • Horai Garden
    380 m
  • Chisuji Falls
    640 m
  • Kowakidani Train Station
    780 m
  • Hakuundo Chaen
    970 m
  • The Hakone Open-Air Museum
    970 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Pets are strictly not allowed at the property.
  • The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 07:00 PM.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Check-in for same-day bookings is allowed until 7:00 PM.
  • Check-in is not possible after 07:00 PM.
  • Female guests with Free Gift booking will be provided with a complimentary Yukata (traditional Japanese dress).
  • Dinner serving time starts at 6:00 PM.
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • For guests with children aged 0-2 years old are required to inform the property prior to check-in. Additional charges will be applied.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out until11:00
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 150
  • Room voltage100

Reviews of Hakone Kowakien TEN-YU from real guests

8.9
Cleanliness9.5
Facilities9.2
Service9.2
Value for money8.6
Location8.4
High score for Hakone
Rating
9+ Exceptional (565)
8-9 Excellent (130)
7-8 Very Good (99)
6-7 Good (23)
<6 Below Expectation (56)
Guest Type
Language

Show reviews that mention 

Showing 873 verified guest comments
12345
10.0
Exceptional
Lin from Australia
Couple
Stayed 2 nights in February 2023

Clean, generous room, private tub on balcony, amazing public onsen”

Like mentioned above, the hotel is super clean, and easy to get to/from with Izuhakone Bus and Hakone Tozan Bus at the front and you can also work from the Yunessun-Mae from inside the building. I believe all rooms come with a bath tub in the balcony so you can enjoy hot spring in your room! Public hot spring also amazing with men and women hot spring switch everyday, so you can enjoy different view each day. All skin care products are Mikimotto and Pola, very generous. Can't think of any negative comments really. Only I didn't know was the shuttle bus runs every 30 mins from Gora Sta. and drop off several hotels along the way, but it doesn't matter, it's only a short ride on S Line with the Hakone Tozan Bus, if you have the Hakone Tozan Bus, then it's included.

Reviewed February 04, 2023
10.0
Exceptional
梅紫蘇 from Japan
Couple
Stayed 2 nights in August 2022

Used it for her birthday.”

I wanted to stay at a hotel with a bathtub on the balcony, so I booked this hotel. Since it was my girlfriend's birthday on August 24th, I made a cake reservation in advance, and the staff was very kind and reassuring. When we arrived in the room, there was a birthday message and towel art on the bed, and she was very excited. Thank you very much. The room was clean and comfortable, and the atmosphere was great. The outdoor bath was very pleasant. I entered while worrying if the water falling on the floor would fall to the lower floor. There were free drinks on the floor, and it was the best service with healing music, giving a sense of peace and tranquility. When we went outside to take a photo with the scenery in the background, a staff member came and asked if they could take the photo for us. I was impressed by their thoughtfulness. At the breakfast buffet, they took measures to prevent infection by wearing gloves and masks when taking food, and everything was delicious, luxurious, and gave a sense of security. If I had to mention one thing, it would be nice to have a shuttle bus from Hakone Yumoto, but it's not really a negative point, so everything was top class. The staff's care and consideration were very kind, and it was the first time I felt like I didn't want to leave. I will definitely use it again. Thank you very much.

Reviewed September 14, 2022
Auto-translated through generative A.I.

この度は、大切な記念日のご旅行に「箱根小涌園 天悠」をご利用いただき誠にありがとうございました。お忙しい中、身に余る評価、お褒めのお言葉を頂戴いたしましたこと、重ねてお礼申し上げます。 素敵な記念日のご旅行になったご様子を伺い大変光栄です。 また、お部屋の源泉かけ流しの温泉露天風呂やご朝食ビュッフェにおきまして、ご満足いただけましたこと大変うれしく思います。スタッフの応対には、ご期待にお応えできましたようで大変嬉しく安堵致しました。 箱根湯本からの送迎に関しては、今後の課題として検討させて頂きます。貴重なご意見ありがとうございました。 再びご来館頂けるとの事、大変嬉しく光栄です。箱根は四季折々でご覧いただける景色も変わってまいりますので、ぜひ色々な季節に足をお運びいただけますと嬉しく思います。 お客様とまたお会いできる日を、スタッフ一同心よりお待ち申し上げております。 箱根小涌園 天悠 顧客課

Responded September 17, 2022
Hakone Kowakien TEN-YU
10.0
Exceptional
Ching from Singapore
Couple
Room
Stayed 2 nights in April 2023

Excellent service!”

Nice comfortable place to take break from the busy city life. Room offered an amazing view of the mountains and comes with a private outdoor bath using spring water. Room are spacious and comes the onsen has a great view as well. There is also a private garden that is great to take a walk in the evening. Service is from the staff is excellent

Reviewed April 06, 2023

Thank you for having stayed with us at Hakone Kowakien Ten-Yu. We appreciate your perfect rating to us. We are delighted to learn that you thoroughly enjoyed your stay with us. In addition, we are pleased to hear that you liked the view of the mountains and the garden, and you enjoyed the private outdoor bath using spring water. We are also glad to hear that you have been satisfied with our staff service. We appreciate your kind comment about our staff and will share them. We will continue to try our best to provide our guests with pleasant stay. We hope this Hakone trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Hakone. Again, thank you for your assessment. Hakone Kowakien TEN-YU

Responded April 10, 2023
Hakone Kowakien TEN-YU
10.0
Exceptional
KA from Hong Kong SAR, China
Family with teens
Stayed 1 night in October 2022

very good stay in Hakone”

The onsen is awesome. Even though i got the infinity onsen on my first night (cannot enjoy the view with sunshine), the experience is still very nice. I soaked in the hot spring with starry night. Nice! The room is clean and the bed is comfortable. The location of the hotel is convenience. There’s a convenient store nearby. Apart from the shuttle bus, you have some options to travel to the spots by bus. Last but not least. The dining experience in Ten-yu is amazing. Both our dinner and breakfast were nice. I may probably stay at Yen-yu if I visit Hakone again.

Reviewed November 09, 2022

Thank you for choosing to stay with us on your recent visit to Hakone. We appreciate your perfect rating to us. It gives us a great pleasure to hear that you had such a wonderful Onsen experience during your stay with us. We are also glad to hear that you were satisfied with our location and you enjoyed the dinner and the breakfast buffet. The scenery always changes and you can see the different beautiful nature in every season. Thank you for choosing to stay with us and sincerely hope we will have the opportunity to welcome you back in the near future. Hakone Kowakien TEN-YU

Responded November 12, 2022
Hakone Kowakien TEN-YU
10.0
Exceptional
Patricia from United States
Family with young children
Superior Room with Open-Air Bath - Breakfast included
Stayed 2 nights in May 2023

Amazing stay!”

We stayed here for 2 nights with out young children. Onsen facility was beyond beautiful. Breakfast buffet was delicious. Hotel connects to Yunssen a fun family Onsen park with water slide. Close to bus stop and free shuttle service from hotel to train

Reviewed May 09, 2023
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss