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Halong Capella Cruise
Halong Capella Cruise
a large white boat floating on top of a body of water, Halong Capella Cruise in Hạ Long
Interior view, Halong Capella Cruise in Hạ Long
Interior view, Halong Capella Cruise in Hạ Long
a small boat floating on top of a large body of water, Halong Capella Cruise in Hạ Long
Swimming pool [outdoor], Halong Capella Cruise in Hạ Long

Removed from saved list

9.4

Exceptional

65 reviews

65 reviews

Food & Dining5
Housekeeping3
Spa & Sauna1
See map
See map

9.6

Exceptional

Location rating score

Exceptional location
Popular landmarks
Dong Thien Cung 3.9 km
Dau Go Gotto 4.4 km
Hon Ga Choi Island 6.0 km
Bai Chay Bridge 9.6 km
Soi Sim Island 12.7 km
Sung Sot Cave 14.6 km
Cua Van Fishing Village 19.4 km
Luon Caves 21.0 km
Nearby landmarks
Tuan Chau International Tourist Island 880 m
Tuan Chau Harbour 930 m
Tuan Chau Beach 1.0 km
Bikini Island Beach 1.3 km
Paradise Bay Beach 1.8 km
Lao Cau Islet 2.9 km
Mui Bo Re So Islet 3.8 km
Dong Thien Cung 3.9 km
Heavenly Palace Cave 4.0 km
Dau Go Gotto 4.4 km

Halong Capella Cruise

Ngọc Châu, Tuan Chau Island, Hạ Long, Vietnam, 200000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Top Value

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hạ Long every 5 minutes on Agoda.com
Value for money9.3
Location rating9.6
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.1 km

Rooms available at Halong Capella Cruise

2 days 1 night Double/Twin Harmony Suite on second floor
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Sky Suite
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 1 super king bed
Enter dates to see prices
Oasis Suite
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 1 king bed or 2 single beds
Enter dates to see prices
Double/Twin Oasis Suite 2 days 1 night
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Harmony Suite - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 single beds or 1 king bed
Enter dates to see prices
Double/Twin Harmony Suite 3 days 2 nights
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Double Sky Suite 2 days 1 night on the third floor
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Owner Suite with King Bed
...
  • Room size: 92 m²/990 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
La Suite De Capella 2 days 1 night with private terrace
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
La Suite De Capella 3 days 2 nights with private terrace
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Halong Capella Cruise?

Check-in is from 11:30 AM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Halong Capella Cruise?

Halong Capella Cruise is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Halong Capella Cruise also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Hạ Long with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Halong Capella Cruise?

Wake up to a great buffet breakfast at Halong Capella Cruise. A selection of food types including western and asian breakfast options is available for guests.

What are my dining options at Halong Capella Cruise?

Halong Capella Cruise features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Halong Capella Cruise?

Your special occasion or event can be hosted at the Halong Capella Cruise's venue. You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Halong Capella Cruise. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Halong Capella Cruise?

On-site venues and convenient event services make Halong Capella Cruise an ideal choice for hosting events such as corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Halong Capella Cruise?

Halong Capella Cruise does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Halong Capella Cruise?

Restaurants including 1958 Restaurant and Sandy Bay Beach Bar & Restaurant are popular in Halong Capella Cruise’s neighborhood which is known as Tuan Chau Island.

What are popular attractions near Halong Capella Cruise?

Halong Capella Cruise’s location in the Tuan Chau Island neighborhood makes it close to famous attractions including Halong Pearl Museum.

What popular beaches are close to Halong Capella Cruise?

Halong Capella Cruise’s Tuan Chau Island neighborhood also includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Halong Capella Cruise?

Halong Capella Cruise’s nearby natural sights include Heavenly Palace Cave located in the same Tuan Chau Island area.

See map

Explore the neighborhood

What people love about Halong Capella Cruise

  • 10

    Exceptional
    Cleanliness

    "Cleanliness was superb (our biggest concern of going on a cruise)."

    Yean

    |

    16 February 2023

  • 10

    Exceptional
    Cleanliness

    "The crew is super helpful and all facilities are very clean"

    Vedant

    |

    28 January 2023

  • 10

    Exceptional
    Spaciousness

    "Cabins are very spacious cabins with big balcony and bath tub!"

    Youjiang

    |

    14 December 2022

Property ranking|Compared to 824 Hạ Long properties
See all rankings
Service score
9.8/10
Location score
9.5/10
Couples review score
9.6/10
Value for money score
9.1/10
Better than
99
%
of Hạ Long properties
Better than
98
%
of Hạ Long properties
Better than
98
%
of Hạ Long properties
Better than
97
%
of Hạ Long properties
Overall rating:

9.4

Exceptional
65 reviews
Cleanliness
9.6
Facilities
9.6
Location
9.6
Read all reviews >
What travelers say they love:
It was a brilliant experience all the same
Nichola from Vietnam
Couple
More about Halong Capella Cruise

More about Halong Capella Cruise

Halong Capella Cruise

Put yourself into a special and relaxing space in Hạ Long at the atmospheric Halong Capella Cruise.
Halong Capella Cruise provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hạ Long.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Halong Capella Cruise. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Halong Capella Cruise include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Halong Capella Cruise. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
Halong Capella Cruise lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing. If you like water sports, you'll appreciate the convenience of watersports equipment rentals, boats and canoes provided by Halong Capella Cruise.
Have some easy fun without traveling far, while playing mini golf course at Halong Capella Cruise. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Halong Capella Cruise provides an excellent base for exploring the sights of Hạ Long in-depth. The most popular local attraction is probably Dau Go Gotto only 4.3 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 6.0 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 98% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
This accommodation is highly rated for its staff and service, beating 99% of competition within the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.6

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private bath
  • Public bath
  • Solarium
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Shower
  • Towels

Location

Ngọc Châu, Tuan Chau Island, Hạ Long, Vietnam, 200000
Exceptional
Location

9.6

Airports
  • Cat Bi International Airport (HPH)
    29.1 km
Public transportation
  • Halong Train Station
    6.2 km
Hospital or clinic
  • Baichay Hospital
    6.5 km
Shopping
  • Bai Chay Commercial Center
    8.3 km

What's nearby

Popular landmarks
  • Dong Thien Cung
    3.9 km
  • Dau Go Gotto
    4.4 km
  • Hon Ga Choi Island
    6.0 km
  • Bai Chay Bridge
    9.6 km
  • Soi Sim Island
    12.7 km
  • Sung Sot Cave
    14.6 km
  • Cua Van Fishing Village
    19.4 km
  • Luon Caves
    21.0 km
Nearby landmarks
  • Tuan Chau International Tourist Island
    880 m
  • Tuan Chau Harbour
    930 m
  • Tuan Chau Beach
    1.0 km
  • Bikini Island Beach
    1.3 km
  • Paradise Bay Beach
    1.8 km
  • Lao Cau Islet
    2.9 km
  • Mui Bo Re So Islet
    3.8 km
  • Dong Thien Cung
    3.9 km
  • Heavenly Palace Cave
    4.0 km
  • Dau Go Gotto
    4.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.
  • Advanced registration for all guests is required. Guests are required to provide all passport information (full name, gender, date of birth, nationality, passport number) at least 48 hours before departure.
    Guests can use the Special Request box during the booking process, or contact the property directly using the contact details provided in booking confirmation.
    Due to local regulations, guests who fail to provide the above-mentioned information may not be allowed to be on board.
  • Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
    All children are welcome.
    Children policy:
    Children 0-4 years old stay for free if using existing bed. (Maximum 01 child/room).
    Children 5-11 years old will be charged additional fee. Please contact hotel for further details.
    Children 12 years and over are considered as adults. Must use an extra bed which will incur an additional charge.
  • Airport transfers and transfer services are available to and from the property at additional charges.
    Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in guest's confirmation. Guests are expected to confirm with the property at least 3 days prior to arrival.
    Sharing Limousine transfer service will be charged USD 40 per person for a round trip and USD 28 per person for one way.
    Pick-up time: 8:00 AM - 8:30 AM at any hotel in the Old Quarter, Hoan Kiem, Hanoi.
    Drop-off time: around 2:30 PM at any hotel in the Old Quarter, Hoan Kiem, Hanoi.
  • Wi Fi is available on board but is sometimes unstable due to weak signal points across the mountainous bay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from11:30
  • Check-in until12:00
  • Check-out from10:30
  • Check-out until11:00
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 30
  • Room voltage220
  • Year property opened2020
Parking
  • Daily parking fee250000 VND

Reviews of Halong Capella Cruise from real guests

Provided by verified guests of Agoda
9.4
/
10
Exceptional
Cleanliness9.6
Facilities9.6
Location9.6
Service9.9
Value for money9.3
High score for Hạ Long
Rating
9+ Exceptional (36)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (3)
Sep - Nov (19)
Dec - Feb (20)

Show reviews that mention 

Showing 44 verified guest comments
123
9.6
Exceptional
Roberto from Vietnam
Couple
Harmony Suite - Non-Smoking
Stayed 2 nights in February 2023

Cruzeiro top!”

Amamos tudo! Super recomendamos

Reviewed April 01, 2023

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Dear Roberto, Thank you so much for your good review. We wish you much joy, happiness and success in life. Thanks and best wishes, Halong Capella Cruise Team.

Responded April 03, 2023
Halong Capella Cruise
10.0
Exceptional
Ankita from India
Couple
Harmony Suite - Non-Smoking
Stayed 1 night in March 2023

Exceptional”

Great staff, great food!

Reviewed March 18, 2023

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Dear Ankita, Thank you so much for taking your time to submit this review. We are so glad to read your kind words about our staff and food. We are looking foward to seeing you again for a great experience. Thanks & Best regards, Halong Capella Cruise

Responded March 22, 2023
Halong Capella Cruise
3.6
Vikas from India
Group
Oasis Suite
Stayed 1 night in March 2023

Kindly Look Beyond ”

Although it's a New Boat, well maintained and fairly clean, the staff attitude isn't the best. Food which is a very important in cruises....specially short duration ones....the food was barely passable.....Desserts were pathetic....no ice cream even....moreover in all the 3 meals ,something or the other in the buffet got finished....not to be replenished . Most irritating thing was that brunch was laid sharp at 9:30am and by 9:48 , the staff was busy clearing the tables ( found it absolutely disgusting)....

Reviewed March 14, 2023

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10.0
Exceptional
dylan from Taiwan
Couple
Sky Suite
Stayed 2 nights in February 2023

Perfect Halong bay trip”

The staff was super friendly. He enjoyed the relaxing cruise with many activities. Loved the squid fishing and the massage. We did the 3 days/2night trip and it was so worth it. Definitely a must do

Reviewed March 07, 2023

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Dear Dylan, Thank you for staying and taking your time to share your positive to us and other travelers. We will definitely forward your compliment to all members of my team in order to make their days and maintain our service. We do hope we will be lucky enough to welcome you again. Best regards, Halong Capella Cruise

Responded March 07, 2023
Halong Capella Cruise
8.0
Excellent
Romeo from Vietnam
Family with young children
Family King Suite
Stayed 1 night in November 2022

Very good”

trải nghiệm tốt

Reviewed March 07, 2023

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Dear Romeo, Thank you some much for sharing your experience and we are so happy that you had a good experience. We look forward to welcoming again soon. Always at your service, Capella Cruise team

Responded April 03, 2023
Halong Capella Cruise
10.0
Exceptional
anuj from India
Couple
Oasis Suite
Stayed 1 night in February 2023

Best Cruise with Amazing team”

Amazing cruise and quality rooms with deck in reach room. Very accomodating staff. Provides veg and vegan options, lovely food and spa and jacuzzi in the cruise

Reviewed February 26, 2023

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Dear Anuj, Thank you for staying and taking your time to share your positive to us and other travelers. We will definitely forward your compliments to all members of my team in order to make their days and maintain our service. WE do hope we will be lucky enough to welcome you again. Kind regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
10.0
Exceptional
Harshalkumar from India
Couple
Oasis Suite
Stayed 1 night in February 2023

Exceptional”

Had a really great time on thr cruise. Highly recommend.

Reviewed February 20, 2023

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Dear Harshalkumar, We are more than happy to learn that you had a great time on our cruise. We appreciate your kind words and your recommendation. We look forward to welcoming again soon. Always at your service, Capella Cruise team

Responded March 06, 2023
Halong Capella Cruise
10.0
Exceptional
Yean from Malaysia
Couple
Sky Suite
Stayed 1 night in December 2022

Exceed Expectation”

Cleanliness was superb (our biggest concern of going on a cruise). Food was superb. Activity was superb (apparently Capella is the only one with water slides). The nit-picking: - We had boat rowing through the caves by the fisherman early in the morning, but we didn't get to visit any caves. - There are no snacks available for purchase onboard. So either bring your own or purchase them early with the vendor that will come rowing on a boat in day time.

Reviewed February 17, 2023

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Dear Yean, We so much enjoyed reading your review and truly appreciate you your kind words about our cleanliness, activities and the food . We will make sure to congratulate our entire team for their commitment to service! For the cave visiting, the Bright and Dark cave is not actually on an Island. Cruising to Bright Cave, you will see an angled passageway opening the cave at water level. For your feedback about the snacks, it is well noted for further service on the cruise. Anyway, we look forward to seeing you again for a superb experience again. Best regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
10.0
Exceptional
Vedant from India
Couple
Harmony Suite - Non-Smoking
Stayed 1 night in January 2023

Exceptional”

5 star for everything. Especially the slide. The crew is super helpful and all facilities are very clean

Reviewed January 28, 2023

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Dear Vedant, We so much enjoyed reading your review. Thank you some much for sharing your experience. We will make sure to congratulate our entire team for their commitment to service! We look forward to welcoming again soon. Best regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
9.6
Exceptional
Phanphisa from Thailand
Couple
Oasis Suite
Stayed 1 night in November 2022

Exceptional”

The cruise was very nice. Staffs were good. However, sadly we missed the bamboo boat in the morning because no one noticed us, and the time on the cruise was very short.

Reviewed January 20, 2023

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Dear Phanphisa, Thank you so much for submiting this review on Agoda. We are so happy to read your kind words about our nice cruise and good staffs. We are so sorry that you missed the bamboo boat. We will share this feedback to our entire cruise members for the necessary correction. We look forward to seeing you again for a better experience and no activities missed. Best regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
10.0
Exceptional
Kashish from India
Couple
2 days 1 night Double/Twin Harmony Suite on second floor
Stayed 1 night in December 2022

Nice ”

Staff was courteous and all the arrangements were on point

Reviewed January 03, 2023

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Dear Kashish, We appreciate you your kind words. Thank you some much for sharing your experience. We look forward to welcoming again soon. Always at your service, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
10.0
Exceptional
Daniels from Singapore
Family with teens
Family King Suite
Stayed 1 night in December 2022

Exceptional”

Excellent service by staff and good communication provided by cruise manager Tom. Facilities are new and plenty to keep occupied for a day. Good to spend 2N if time allows.

Reviewed December 23, 2022

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Hi Daniels, Thank you for staying and taking your time to share your positive to us and other travelers. We will definitely forward your compliment to all members of my team in order to make their days and maintain our service. We do hope we will be lucky enough to welcome you again. Kind regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
9.2
Exceptional
Devon from Japan
Couple
Oasis Suite
Stayed 1 night in December 2022

Great experience on board, less desirable experience for our transportation back to Ha Noi”

The experience onboard the cruise was great. All the facilities on board were fairly well kept, but you can tell that the passenger turn-around on board is frequent, due to the fact that the rooms aren't as clean as what you would expect from a five star hotel. The food was great for all meals, expect buffet style for all, other then the dinner. If you're drinkers, l'd recommend bringing some of your own beer/wine/liquor with you as it's much cheaper when purchased off the ship. The staff was extremely friendly and welcoming which makes the stay pleasant. However, I wouldn't expect this to be a "party" type crowd on the cruise, unlike some of your smaller/cheaper cruises. So if that's what you're looking for, this probably isn't the right choice. I'd recommend staying in Hanoi the night prior and using a limousine bus service the morning of the cruise to get to ha long. We stayed the night before in Halong, and procuring our own transportation from the Hanoi airport the day prior was kind of stressful, with nothing booked prior. The reason I'm not giving 5 stars for our experience was due to the transportation service we booked through cappella for our return to Ha Noi. The cruise line forgot that we had booked through them, and we ended up waiting about 1.5 hours after we disembarked for another form of transportation. We ended up on another cruise lines bus, which was not a limo bus that we had paid for. We paid 50$ for transportation on a bus that others were riding for free. The bus had no air conditioning and was packed tight. I would have rather spent the additional 30$ for a private car back to Ha Noi. Luckily the passengers on the bus were very nice people. I'm hoping this was a one off situation, but I'm not very happy about paying $50 for transportation that really should have cost us 12$.

Reviewed December 22, 2022

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Hi Devon, Thank you for your detailed review of your trip with Capella Cruise. It means a lot to us that you took the time to share your thoughts with the rest of the community and us. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you and for the other guests next time. If we can be of service to you in any way, please do not hesitate to contact Capella Cruise directly We look forward to the next time we're able to serve you again. Best regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
10.0
Exceptional
Visata from India
Couple
Harmony Suite - Non-Smoking
Stayed 1 night in December 2022

Amazing ”

Being a vegetarian I was sceptical but omg what lovely vegetarian Vietnamese food !! It was truly a 5 star cruise , most recommended for all .

Reviewed December 22, 2022

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Dear Visata, It is very delightful to hear that you have enjoyed your recent stay with us at Halong Capella Cruise. I will definitely forward your compliments about our food to all members of my team in order to make their days and keeping up the good work. We cannot wait to being of your service again. Always at your service. Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
9.6
Exceptional
Nichola from Vietnam
Couple
Double Sky Suite 2 days 1 night on the third floor
Stayed 1 night in December 2022

Exceptional”

This is a brilliant tour and worth the money but its not really 2 days and one night, it's less than 24hours the boat. It was a brilliant experience all the same

Reviewed December 18, 2022

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Dear Nichola, Thank you very much for choosing our cruise and we are so thrilled to read your kind words. For the itinerary, most of our guests go from Hanoi city which is about 170km far from Halong bay. It takes bout 3 hours by car. That is why our embarkation/ disembarkation at noon time. We cannot wait to being of your service again. Please do not hesitate to contact us then. Thanks & Best regards, Capella Cruise

Responded March 06, 2023
Halong Capella Cruise
9.6
Exceptional
Larry from Singapore
Group
Oasis Suite
Stayed 1 night in December 2022

Halong Bay & cruise are underrated”

It may be commercialized, but this is my second time doing a 2D1N Halong Bay cruise. Room size, cruise deco, scenery, food and staffs’ service were way above expectations. Love all the meals provided. Vietnamese food is both healthy and super tasty. In fact I grew to like Viet food more than Thai food. Halong Bay is surreal. I can stare and amaze at the beauty of the thousands of limestone islands for days if time permits.

Reviewed December 17, 2022

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10.0
Exceptional
Youjiang from Singapore
Couple
Sky Suite
Stayed 1 night in December 2022

Amazing experience!”

Tom, the cruise manager, is great! He is always around to answer queries and help with requests! Cabins are very spacious cabins with big balcony and bath tub! Among the many activities, most exciting feature is the slide that bounce us into the sea in 1.5 second from a height of about 2 storeys! It’s like playing in a theme park! Only Capella Cruise has this! Next the seafood buffet is very sumptuous and delicious. The other highlight is catching sunrise and sunset! Amazing!

Reviewed December 15, 2022

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8.8
Excellent
Rakesh from India
Couple
Oasis Suite
Stayed 1 night in December 2022

Wonderful experience!”

Highly recommend. Everything about the cruise screamed luxury. We loved the food, the staff and the experience :). The manager Tom really helped with arranging a surprise birthday cake for my wife which was really sweet of him and the cruise staff. One let down was that we couldn't get to do the Thai chi as the instructor didn't turn up. One area of improvement is the dinner. They could make it a little bit more exciting.

Reviewed December 14, 2022

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10.0
Exceptional
Hitendra from India
Couple
Oasis Suite
Stayed 1 night in December 2022

Fantastic, Awesome, Great ”

We hade Great Time with this Property. I want Visit Again. I recommend strongly

Reviewed December 12, 2022

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8.8
Excellent
Chua from Singapore
Family with teens
Oasis Suite
Stayed 1 night in December 2022

Good fun”

Cruise ship was pretty. Room was a good size and I specially booked it for the bath tub and the slide! Good fun kayaking in the Bay and sliding into the cold waters. Food was very good. Looks pretty and was tasty! We also enjoyed the happy hour with lots of snacks. Only complaint was that the floor of the cabin was not cleaned at all. That was the only bummer…

Reviewed December 09, 2022

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