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9.3
Exceptional
1,821 reviews
1,821 reviews
"Lovely modern, clean and spacious room and so close to the lake."
"The room is clean and comfortable."
"Excellent location, walking to Hanoi walking street takes only 1 minute."
"Hotel looks small but the room inside is quite spacious and very new, clean, well equipped."
"I got a free room upgrade which is a nice thing… The room was spacious and staff was friendly and very supportive"
9.7
Exceptional
Location rating score
Hanoi Bonsella Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Airport transfer
Bicycle rental
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Shops
7 travelers have booked today.
Value for money | 9.3 |
Location rating | 9.7 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 21.5 km |
Does Hanoi Bonsella Hotel have bars on the premises?
Experience your getaway the best way with a drink in your hand at Hanoi Bonsella Hotel's bar accessible right in front of your doorstep for whenever you need a sip or two.
Does Hanoi Bonsella Hotel provide shuttle service for getting around?
For your ease of travel around the city, Hanoi Bonsella Hotel offers None right where you need it making it easy for you to get to places conveniently.
What type of non-water sports and outdoor activities are accessible at Hanoi Bonsella Hotel?
Hanoi Bonsella Hotel offers non-water sport and outdoor activities such as hiking trails, and bicycle rental for you to delight in while staying here.
Is car parking available at Hanoi Bonsella Hotel?
Hanoi Bonsella Hotel has car park nearby with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What do travelers love most about Hanoi Bonsella Hotel?
Verified guests that stayed at Hanoi Bonsella Hotel have given this property a rating of 9.726 for its excellent service as the main highlight for their stay.
What is the verified guest review consensus about Hanoi Bonsella Hotel's breakfast?
68.0% of our past guest ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Hanoi Bonsella Hotel down in the review section.
What is the verified guest review consensus about Hanoi Bonsella Hotel's coffee?
75.0% of our past guest reviews have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hanoi Bonsella Hotel down in the review section.
What is the verified guest review consensus about Hanoi Bonsella Hotel's spa?
83.0% of our past customer testimonials have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Hanoi Bonsella Hotel down in the review section.
What is the closest train, metro, or bus station to Hanoi Bonsella Hotel?
The closest train, metro, or bus station is Hanoi Railway Station, 1202.58 m away from Hanoi Bonsella Hotel.
What dining places are close by Hanoi Bonsella Hotel?
Hanoi Bonsella Hotel’s local neighborhood is Hoan Kiem District which includes popular restaurants such as Bao Khanh, Polite Pub, and The Note Coffee.
What popular shopping destinations are close to Hanoi Bonsella Hotel?
Shopping options in Hanoi Bonsella Hotel’s Hoan Kiem District neighborhood includes Night Market and Dong Xuan Market.
What is the closest airport to Hanoi Bonsella Hotel?
The closest airport to Hanoi Bonsella Hotel is Tho Xuan Airport, 132.0 km away.
9.2
"Lovely modern, clean and spacious room and so close to the lake."
Trevelyn
|
4 March 2023
10
"The room is clean and comfortable."
Dieu
|
25 February 2023
10
"Excellent location, walking to Hanoi walking street takes only 1 minute."
Ho
|
12 May 2023
Hanoi Bonsella Hotel
See the best of Hanoi with a stay at Hanoi Bonsella Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Hanoi is easy with a stay at Hanoi Bonsella Hotel, just 410 m from Old Quarter.
Hanoi Bonsella Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Hanoi.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Hanoi Bonsella Hotel. Engage in the city's best art at Vietnam Museum of Ethnology located 5.4 km away, where you can learn about the local art scene and buy original works.
Reasons to stay here
This hotel scores higher than 98% of the city's accommodations on value for money
This hotel scores higher than 99% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 99% of the city's accommodation.
8.9
Breakfast
52 mentions
Housekeeping
37 mentions
Internet
2 mentions
Food & Dining
1 mention
9.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
A lovely stay”
This was our second stay in Hanoï. We wanted something in the old quarter but not directly in the fuss of the beer street. Bonsella hôtel completely answered our needs ! We are very closed to everything but the street I calm. The hotel is clean and the staff very kind and always tried to make our stay the best. Loved our stay here !
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Wonderful hotel with amazing staff”
This is the best 4* hotel in Ancient Town I have ever stayed. Great location but still quiet away from hustle areas. All hotel staff, especially the young receptionist who actively offers to buy delicious sticky rice for our early trip. The buffet is super delicious. Hotel looks small but the room inside is quite spacious and very new, clean, well equipped. Really satisfied. Definitely I will come back this hotel.
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Really the best.”
Went around 3 different hotels in Old Quarter during my trip and this has had to be the best so far. Super clean, convenient location and very friendly staff who speak very well english! Could not ask for more! Thank you for making my trip such a pleasure one! Would recommend my friends and family to stay here, and would love to be back again.
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Recommended for stay in Hanoi Old Quarter”
First time in Vietnam, would recommend staying in Bonsella for its strategic location. The staff are friendly and are well knowledgeable with the nearby attractions. Do approach them if you need help. The room is decent and housekeeping is done everyday. Toilet is clean and shower comes with heater. You can adjust the temperature according to your preference. The hotel provided free breakfast during my stay. The breakfast is decent and the breakfast area is situated at the highest floor (able to view the lake and the surrounding of old quarter). If you have tour plans made, you can definitely try out their breakfast.
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Great Stay Thank you Bonsella Staff”
Great central location on a quiet side street. Very warm and helpful staff that speak English. Room and bed was very comfortable. The breakfast buffet had good variety and was delicious.
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Superb & Quiet Location”
The hotel is located in leafy area, quiet but closed to Hoam Kien lake, bustling Old Quarter & St. Joseph Cathedral. Mr. Ocean Tran has been helpful and is very kind to give all information we need. The breakfast is also delicious. I would highly recommend this hotel.
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Fantastic Service”
The best service I’ve ever had at a hotel, the whole staff went above and beyond for us. The location was perfect, quiet street despite being in the Old Quarter. Room was large and clean, cannot recommend more!
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Wonderful place for the family”
The service here is exceptional. The staff was kind and helpful, especially Hoài and the nightshift receptionist. Our room was clean and peaceful, vital for toddler-family travelers. The hotel itself is very well located within walking distance of the cathedral and Hoàn Kiếm Lake. My family highly recommends this hotel and will continue coming back. Thank you again to the staff for the wonderful stay!
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Breakfast and staff was amazing !!!”
Travelling from Canada , staff was amazing and nice and helped me with all my needs. Super friendly. Breakfast was 5 star for me. Comparing it to the other places I stayed while travelling. I’m really happy I chose this place. Best location , very clean.
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Best Hotel in Hanoi”
We were able to enjoy Hanoi fully by staying at this hotel. The staff was very kind and so helpful to my trip. There is only one thing that I regret now, which is that I should have booked a day trip to Harongbai or somewhere else as they had recommended..
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Hanoi break”
This hotel is a fabulous establishment and very conveniently situated in the heart of the old quarter. The staff on reception are very polite and welcoming. Breakfast was also very good with a substantial choice. I can thoroughly recommend this well run hotel.
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Great Stay, Great Staff...”
The hotel isamazing, with its best feature being located near to most of the attractions, walkable... be it sightseeing or shopping or restaurants... the service of the staff is incredible too. The front desk team were kind and helpful at all time. Breakfast is decent enough and the room was comfortable and had everything . The attention to the details is very good. We stayed twice during our trip as we went to Halongbay and our luggage was handled very well and I thank the staff for their amazing job, and for making our stay in Hanoi a very memorable one. I really hope to be there again soon. One suggestion, the water in the bathing enclosure drains too slowly which is very irritating and that fix is very much needed asap. Otherwise... 3 cheers guys...;-)
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Location & Staff”
Best location and staff are amazing. Their service exceeds your expections. Smiling all the time. Would recommend this hotel to anyone for their service and location.
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Exceptional”
A good hotel located in the heart of Hanoi city. Room and service was good. Breakfast was good. All city attraction and market nearby.
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Exceptional staff”
The location was great but what makes all the difference is the staff. Always caring and trying to make your stay the best possible.
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This hotel is more than the price.”
If you choose this hotel, you won't regret it at all in my opinion. Good service at a reasonable price from a 3-star hotel. - Location: Very close to the lake. If you wanna enjoy jogging along with the lake in the morning. this is the perfect place for you. - Room: decently clean, everything is more than OK! The hot and cold water comes in very well and the water pressure is superb! The interior of the room looks clean thanks to the recent renovation. - Breakfast: You are not supposed to expect 5-star-hotel buffets, but the food quality is decent and tastes good. I tasted all of the food served. And you can order Pho and egg. - Staff: Very helpful, Accommodating, and keep smiling. They all tried to help me out to the last moment I left. The manager gave me an instant reply to my request and solved it fast. Pleasant memory from the hotel.
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Great hospitality ”
The hotel has great location, short walk to the lake and old quater. Staffs are extremely helpful and friendly. Will visit again in future.
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Fantastic 4 night stay”
Lovely bright clean rooms. Good size, excellent shower, good wifi connection and good location next to lake. Staff are a credit to the hotel, very friendly and love to help with your stay. Breakfast served from a rooftop terrace and the choice was varied and yummy. Breakfast ladies were so smiley and friendly, lovely start to the day.
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Location location location”
Great accomodation in an amazing location. Everything you need right at the doorstep
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Awesome price, location, and service ”
At this price, location, and service, would be hard pressed to find a better deal. Highly recommended.
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