Heart Hotel
Get the most from an urban escape in Hanoi when you book a room at Heart Hotel. Located right in the city center, Heart Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Heart Hotel -- located only 270 m from Old Quarter.
At Heart Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Heart Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Heart Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Heart Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. Heart Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Heart Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the salon, located right at the hotel. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.
Around the property
Experience Hanoi like a true local. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 5.3 km away, where you can see famous works by local artists.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.
Heart Hotel”
Hotel is in a good location with a maximum walking time of 45 minutes to popular tourist sites. Close to pubs and restaurants. The staff are very friendly and accommodating. The balcony is not big enough for two people so you can bypass the full lake view room if you want. Overall I was happy with my stay there
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great location, clean room”
the bed was really clean and soft. the staff was helpful as well. it is also very close to the lake. will stay here again next time!
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very nice hotel.”
Everyone's very kind and breakfast was delicious! The room was clean It was a family trip, I was so satisfied. thank you
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Great location, helpful staff”
This place is literally less than a minute walk to the lake. On weekends, the city of Hanoi closes of the streets around the lake so this hotel is perfectly situated for all those festivities. My room 202 was in the back area of the hotel which was more quiet. I saw that they have rooms that look out to the lake as well. The staff was great! They were helpful with any questions I had and were always so friendly and welcoming. The breakfast included is minimal, but you gotta go out and explore the food scene anyway. I would recommend staying here.
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Great Location/Great room”
It's a perfect spot, the staff is really kind, the room with view on the lake is great. A very nice stay. Thank you.
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Great place, great staff!”
Very close to everything that you could want in HaNoi! The staff are great, nothing was to much trouble!
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Great Value in Hanoi”
I stay there a couple times and the staff was incredibly friendly. The location is also perfect - just a couple block from Hoan Kiem lake, but on a quiet street. Comfortable bed, nice shower, friendly host. In my varies stays in Hanoi I have stayed at nicer places but I think Heart Hotel is the best value for the price!
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Thanks for making us feel at home”
Great location. Heart Hotel staff made us feel at home. Thanks for a wonderful time.
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Low cost but good”
Really enjoyed our stay here. Was good value for money. Perfect location for us and the staff were excellent.
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good hotel”
wonderful friendly and helpful hotel, nothing is bad. Room 402 can be a bit noisy because the aircon composer outside. Otherwise it is a perfect hotel. Other rooms should be ok. For this price , it is a very very good hotel. Breakfast good and has a lot of choice.
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Awesome location and very friendly helpful staff”
We had a great view over the lake and heart of Hanoi from our balcony. Michael and the rest of staff were awesome and very accommodating, we would definitely stay again!
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Good hotel, nice helpful people, great location, overlooking the lake.”
Everything was perfect, they just charged a little too much to keep the room a couple of hrs after check out
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beyond my expectations ”
Hotel staff are the best, food was delicious, hotel location is perfect, close to the lake, a lot of street food nearby. Hotel is a bit out dated but clean.
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Exceptional”
Very friendly and helpful staff. Great breakfast included. Comfortable bed. Superb location.
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FANTASTIC!”
Tremendous value after adding up location, room, quality and staff! The location is really perfect if you plan on walking around to see the city. Very central to many places within walking distance and very quiet in a LOUD city. The star of the show was the staff! A really good staff goes overlooked too often. This hotel will give you peace of mind. Extremely helpful, knowledgable, and they will have your back if you need help! Almost forgot to mention the FREE breakfast. They have a wide range of foods on the menu to suit whatever you have a taste for. We tried the pancake (with chocolate syrup) and numerous noodle dishes. ALL tasty and satisfying.
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perfect location”
Great hotel in the perfect location. I will definitely stay here again
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Good...”
I am Korean Mr. Bae(Surname) & Nam Gyeong Commercial Co., Ltd. I need not any say to it but I feeling for their kindness...
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ok”
my booking wasnt accepted because the hotel was full, the hotel ask us to stay at other hotel for a day until our room is ready. We have gotten a 3 bed room but the aircond is so old that we can barely feel any aircond and had to borrowed a table fan to use. location is good
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location location”
only good thing i the location. fire hazard - unwanted items along the corridors, outside the rooms. room and floor dusty. unwashed kettle with leftover liquid with floating ants. crawling ants and mosquitoes in the room. despite the above, staff are friendly and helpful. nonetheless, will not return, will not recommend. what a pity
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Tired old hotel”
Lift did not work Rooms out dated Fan and aircons not working - phone not working. Breakfast meagre
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