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Hilton Kota Kinabalu
King Guest Room - Guestroom, Hilton Kota Kinabalu in Kota Kinabalu
Swimming pool, Hilton Kota Kinabalu in Kota Kinabalu
Swimming pool [outdoor], Hilton Kota Kinabalu in Kota Kinabalu
Swimming pool [outdoor], Hilton Kota Kinabalu in Kota Kinabalu
Swimming pool, Hilton Kota Kinabalu in Kota Kinabalu
Swimming pool, Hilton Kota Kinabalu in Kota Kinabalu

Removed from saved list

9.0

Exceptional

5,739 reviews

5,739 reviews

Housekeeping92
Breakfast60
Swimming Pool19
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Sabah State Mosque (Masjid Negeri Sabah)
70 m
Mamutik Island
70 m
Weston Wetland Park
140 m
Asia City Complex
160 m
Sabah Tourism Promotion Corporation
180 m
Popular landmarks
Night Market
710 m
Gaya Street Sunday Market
930 m
Kota Kinabalu City Mosque
1.2 km
Signal Hill Observatory Platform
1.3 km
Sabah State Museum
1.6 km
Closest landmarks
DBKK Parking
220 m
Tourism Malaysia
340 m
Police HQ
410 m
IT Point
440 m
Airworld Travel & Tours
440 m
2022

Hilton Kota Kinabalu

Jalan Tunku Abdul Rahman, Asia City,, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map

Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Kota Kinabalu

Check-in [24-hour]

Airport transfer

Facilities

Valet parking

Shuttle service

Front desk [24-hour]

Check-in/out [express]

Swimming pool [outdoor]

Golf course [on-site]

Luggage storage

Cash withdrawal

This property is in high demand!

34 travelers have booked today.

Value for money8.9
Distance to city center1km
Location rating9.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.3 km

Rooms available at Hilton Kota Kinabalu

King Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Executive Premium
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 244 m²/2626 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
KING ONE BEDROOM SUITE
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Premium Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hilton Kota Kinabalu have bars on-site?

Enjoy your getaway the best way possible with Hilton Kota Kinabalu's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

Does Hilton Kota Kinabalu have a swimming pool?

While staying at Hilton Kota Kinabalu, you can delight in the None facility to get your day started the right way with a splash for a revitalizing morning or evening.

Are there ATM on-site at Hilton Kota Kinabalu?

Yes! The benefits of staying at Hilton Kota Kinabalu include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What is the typical travel time to the nearest airport from Hilton Kota Kinabalu?

The average travel time to get from Hilton Kota Kinabalu to the airport is 18 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What points of interest are close by Hilton Kota Kinabalu that are in walking range?

While remaining at Hilton Kota Kinabalu, kick start your holiday by visiting the closest attractions that are within close proximity to the property which include Weston Wetland Park, Asia City Complex, and Star City Conference & Event Centre.

What are the property's policies for children's bedding at Hilton Kota Kinabalu?

Hilton Kota Kinabalu's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Hilton Kota Kinabalu built?

Hilton Kota Kinabalu was built in 2016.

What payment options are supported at Hilton Kota Kinabalu?

Hilton Kota Kinabalu accepts up to 4, with payment card options consisting of Cash, American Express, MasterCard, and Visa.

What is the average rating that past Solo travelers' have given to Hilton Kota Kinabalu?

Verified solo travelers that have stayed at this property have given Hilton Kota Kinabalu an average rating of 9.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Hilton Kota Kinabalu?

Verified group travelers that have stayed at this property have given Hilton Kota Kinabalu an average rating of 9.0. You can check out more precise customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What recognized natural sightseeing spots are near Hilton Kota Kinabalu?

Hilton Kota Kinabalu is situated within Central Business District, which makes it suitably close to natural sights such as Kota Kinabalu Wetland Centre, Mamutik Island, and Manukan Island.

What time is check-in and check-out at Hilton Kota Kinabalu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hilton Kota Kinabalu

  • 9.6

    Exceptional
    Cleanliness

    "Clean room, great breakfast, nice swimming pool."

    Swee

    |

    20 April 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean room."

    NORHIDAYAH

    |

    6 March 2023

  • 10

    Exceptional
    Location

    "Nice place in the centre of the city and easy to move around"

    Mohanaraj

    |

    29 April 2023

Overall rating:

9

Exceptional
3,322 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.0
Read all reviews >
What travelers say they love:
Their buffet breakfast has a huge varieties of choices.
Jane from Brunei Darussalam
Family with young children
More about Hilton Kota Kinabalu

More about Hilton Kota Kinabalu

Hilton Kota Kinabalu

Hilton Kota Kinabalu is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at Hilton Kota Kinabalu, with its exceptional location right in the city center.
Hilton Kota Kinabalu provides a range services and amenities to help make your stay more comfortable. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kota Kinabalu. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hilton Kota Kinabalu. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hilton Kota Kinabalu include special design features like a separate living room. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hilton Kota Kinabalu. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hilton Kota Kinabalu lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.

Show less

Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Housekeeping

29 mentions

Breakfast

22 mentions

Swimming Pool

14 mentions

Food & Dining

11 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Urban Kitchen
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Rooftop Poolside Bar & Grill
  • Cuisine: International, Local, Seafood
  • Menu: Buffet
Zest Cafe
  • Cuisine: International
  • Menu: Buffet

Location

Jalan Tunku Abdul Rahman, Asia City,, Central Business District, Kota Kinabalu, Malaysia, 88000
Excellent
Location

9

Airports
  • Kota Kinabalu International Airport (BKI)
    6.3 km
  • Labuan Airport (LBU)
    118.6 km
Public transportation
  • South Bus Terminal
    710 m
Hospital or clinic
  • Klinik Lau & Choong
    580 m
Shopping
  • Gaya Street Sunday Market
    930 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Mamutik Island
    70 m
  • Night Market
    710 m
  • Gaya Street Sunday Market
    930 m
  • Kota Kinabalu City Mosque
    1.2 km
  • Signal Hill Observatory Platform
    1.3 km
  • Sabah State Museum
    1.6 km
  • Manukan Island
    8.1 km
  • Tunku Abdul Rahman Marine Park
    8.1 km
  • Sapi Island
    8.1 km
  • Poring Hot Springs
    14.7 km
Nearby landmarks
  • Sabah State Mosque (Masjid Negeri Sabah)
    70 m
  • Mamutik Island
    70 m
  • Weston Wetland Park
    140 m
  • Asia City Complex
    160 m
  • Sabah Tourism Promotion Corporation
    180 m
  • DBKK Parking
    220 m
  • Golden Screen Cinemas
    240 m
  • Star City Mall
    260 m
  • Tourism Malaysia
    340 m
  • Cathay Ciniplex
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In line with the latest 30th May SOP, the hotel will currently operate to welcome only essential stays from 1 June - 14 June 2021. Please provide necessary documents upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee106 MYR
  • Distance from city center1km
  • Travel time to airport (minutes)18
Extras
  • Breakfast charge (unless included in room price)65 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors11
  • Number of restaurants2
  • Number of rooms 304
  • Room voltage220
  • Year property opened2016
Parking
  • Daily parking fee8 MYR

Property announcements

Please note that The Executive Lounge will be closed temporarily until further notice.However, benefits such as evening cocktails are still available and will be served at The Breakout Lounge, 1st Floor. Please contact the property for more details.

Reviews of Hilton Kota Kinabalu from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.3
Facilities9.0
Location9.0
Service9.2
Value for money8.9
High score for Kota Kinabalu
Rating
9+ Exceptional (797)
8-9 Excellent (162)
7-8 Very Good (173)
6-7 Good (22)
<6 Below Expectation (65)
Time of the year
Mar - May (325)
Jun - Aug (321)
Sep - Nov (269)
Dec - Feb (304)

Show reviews that mention 

Showing 1,219 verified guest comments
12345
10.0
Exceptional
Heejeong from South Korea
Group
King Guest Room
Stayed 1 night in June 2022

BEST ”

Staffs are VERY helpful, kind, and nice! The room is super clean and nice and clean bed. The breakfast is also just perfect. Higlhy recommend 침구 깨끗하고 꿉꾼한거 전혀 없고! 직원들 진짜 친절하구요! 조식이 진짜 미쳤습니다 먹을 거 짱 많아요 강력추천!!

Reviewed January 05, 2023

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Hi Heejong, Thank you for your exceptionally kind review of Hilton Kota Kinabalu. We are incredibly grateful that you took the time out to leave us a 10 out of 10 reviews. Thank you for all the wonderful compliments. It means a lot to us. We look forward to welcoming you back soon. Kind regards, Andrew Nisbet General Manager

Responded March 09, 2023
Hilton Kota Kinabalu
10.0
Exceptional
Racheal from Malaysia
Couple
King Guest Room
Stayed 2 nights in January 2023

Best decision made! ”

Top notch service, extremely accommodating. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Delicious breakfast feast, worth every penny🤍

Reviewed January 24, 2023

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Hi Racheal, Thank you so much for taking the time to leave us such a lovely review. It's amazing to know that you enjoyed all aspects of your stay with us and had such a positive time throughout your stay and this feedback is the kind of impression we strive to provide to our guests from the moment they step through our doors. I do hope that you will afford us the opportunity to welcome you back in the future. Kind regards, Andrew Nisbet General Manager

Responded March 09, 2023
Hilton Kota Kinabalu
10.0
Exceptional
Siow from Singapore
Family with teens
Twin Guest Room
Stayed 1 night in November 2022

Beautiful and clean hotel”

We stay in twin room with our older children. No issue to share twin bed with them. Hotel buffet breakfast is sumptuous too. Not forgetting their staffs are very friendly :). We had really pleasant stay in Hilton KK. Da jia lai is walking distance (2 mins) from the hotel.

Reviewed December 01, 2022

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10.0
Exceptional
Tan from Malaysia
Family with teens
Twin Guest Room
Stayed 4 nights in June 2022

Best hotel to stay at when in KK!”

Booked 2 rooms and requested for a connecting room as we’re traveling as a family of 4. It definitely was home away from home for the 4 nights we were staying in Hilton. One of the best seafood restaurant in KK is located just right behind the hotel. Everything is very much easy accessible nearby. It was my sis’ bday and the hotel was nice enough to prepare a cake with room decorations when we were out, and back for a surprise. Our room came with breakfast, and we were spoilt with choices! Facilities were well maintained (gym, sauna, steam room & pool). Tq to the wonderful team at Hilton for the wonderful stay experience! Would highly recommend to stay with them if you are in KK!

Reviewed July 03, 2022

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10.0
Exceptional
Kok from Malaysia
Couple
King Accessible Room
Stayed 1 night in July 2022

Exceptional”

We came to KK for our Mount Kinabalu hike. The room was top notch clean, very helpful staffs who did her best for early check in and breakfast was good. Location is right next to the famous seafood restaurant, and about 20-25mins walk to the filipino/handicraft/fruit market. Didnt get to explore much the facilities eg fitness center, but had some drinks at the rooftop by the pool. Overall we enjoyed our stay here very much.

Reviewed July 13, 2022

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10.0
Exceptional
Joyce from Singapore
Business traveler
King Guest Room
Stayed 1 night in July 2022

Great Hotel in the city”

Hilton never goes wrong. It's a very good hotel at international standards. The room is great, with all the amenities, and most importantly it is clean & spacious. Breakfast was plentiful, with a good selection of both local & continental dishes. Location is pretty good too, not noisy at all. Good facilities. Will definitely be back again soon.

Reviewed July 26, 2022

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10.0
Exceptional
Lornetha from Malaysia
Business traveler
King Guest Room
Stayed 1 night in January 2023

breakfast ! Superb!”

breakfast spread was superb and tasty! My overall stay was A+. Now I am waiting for my next staycation at this hotel for the breakfast spread 😍

Reviewed February 01, 2023

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Dear Lornetha, Greetings from Hilton Kota Kinabalu Thank you for taking the time to share your feedback with us, we are delighted to know of the positive aspects around your most recent stay. Your kind words have been shared with the team and everyone is thrilled that they were able to make your stay a pleasant one. I could not agree more that the breakfast at Hilton KK is delightful. We have a large selection to please everyone! We'd be delighted to welcome you back soon. Kind regards, Andrew Nisbet General Manager

Responded February 15, 2023
Hilton Kota Kinabalu
10.0
Exceptional
Mohd from Malaysia
Solo traveler
King Guest Room
Stayed 2 nights in June 2022

Exceptional”

Im staying 2 at this hotel. As usual nobody can denied the hospitality from hilton group hotel. My credit to guest services stephanie keep texting me on via sms and hilton honor to make sure that im comfortable and need assists just inform her she will make it happen. One of the housekeeping ladies provide me a bottle of air freshner. A good variety of choice breakfast buffet. Really recommended.

Reviewed June 21, 2022

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10.0
Exceptional
awang from Malaysia
Family with young children
King Premium Room
Stayed 1 night in September 2022

Nice rooftop pool.”

it was our 1st stay in Hilton. as stated on the web the room is spacious. staff were helpful and food at breakfast was great. the only problem during our stay was the room assigned on the top floor is next to machinery room (not so sure ventilation or boiler) and it was noisy, luckily they managed to fix the problem but still we can hear the noise/vibration sometimes. avoid any room next to a machinery room! my kids love the rooftop pool.

Reviewed September 05, 2022

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10.0
Exceptional
R from Malaysia
Family with young children
King Guest Room
Stayed 1 night in April 2022

Worth my money”

we arrived earlier than 2pm , but very happy the room is ready! The room is clean and spacious. The bed is so comfy! Love the amenities, it’s from Crabtree & Evelyn. We experience sahur 1st Ramadhan at Hilton, it was great! The food is superb! They delivered to our room sharp at 4am as per requested. Surely will come again for our next stay👍🏻

Reviewed April 03, 2022

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10.0
Exceptional
june from United Kingdom
Family with teens
Twin Guest Room
Stayed 1 night in June 2022

Best ”

Best service!! Called them to arrange for late check out (6pm) and they were able to accommodate my request (with half day room rate). The room is in superb condition. Super clean and comfortable. Buffet breakfast has a variety of cuisine to choose from, wish I could try them all! Would definitely be back again.

Reviewed June 21, 2022

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10.0
Exceptional
Hafizah from Malaysia
Couple
King Guest Room
Stayed 3 nights in March 2021

Stay with no worries! ”

Our stay was super comfortable because of Hilton high standard of hygiene care and cleanliness which is our main concern during pandemic of Cv19. Everything here is been sanitized. Everyday breakfast is served to our room with variety choices and appetizing. Facility in room are excellent and we experience a very good night sleep. Room cleaning upon request. Staff is friendly and helpful. Easy access to parking. We are happy with our stay here and really satisfied with Hilton. Definitely will stay here again when we in KK. Thanks to Hilton management.

Reviewed March 20, 2021

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10.0
Exceptional
Parameswari from Malaysia
Solo traveler
King Guest Room
Stayed 6 nights in February 2022

Excellent service”

Stayed here for 6 days. Close to town with many shops and restaurants located adjacent the hotel. Spotlessly clean. Staff go extra miles to ensure comfort and genuinely tend your concerns immediately. Wide spread of delicious cuisine for breakfast (pastries were amazing too..) Love my days here.. will return here with no doubt..

Reviewed February 22, 2022

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10.0
Exceptional
melor from Malaysia
Family with teens
Family Room
Stayed 2 nights in July 2022

Best Luxurious staycation!”

Had a very good memory with my kids before i left back to Brisbane.Hilton staff always make you feel welcome all the time.Even its pricey but its worth it every each dollar that i spend for my Adam & Armand😍❤️especially Executive Lounge.Hilton KK also change my room when im not comfy in our 1st room & we got more spacious room❤️Really appreciate it!! Tq Hilton & tq Alistair😊

Reviewed July 06, 2022

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10.0
Exceptional
Joyce from Malaysia
Solo traveler
King Guest Room
Stayed 1 night in March 2022

Good business hotel”

Although it was only a one night business trip, the stay in this hotel was great. Room was spacious and clean, but not so bright. Bathroom amenities were sufficient. The room came with breakfast, and their breakfast spread was plentiful. Truly enjoyed my stay, and will definitely stay here again in my next trip.

Reviewed March 22, 2022

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9.6
Exceptional
Philip from Malaysia
Family with teens
Twin Guest Room
Stayed 2 nights in January 2023

Exceptional”

We booked 2 rooms ,1 for our children. Aircon wasn’t working properly and we reported that on the way out during the day. It wasn’t working when we got back and we reported that again to which they offered to move us to another room. We like the gym with a big floor to ceiling windows looking across the main road. Swimming pool was a good size too . Close by to a few highly recommended seafood restaurants.

Reviewed February 02, 2023

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Dear Philip, Thank you for taking the time to share your feedback with us, we are delighted to know of the positive aspects around your most recent stay. Apologies for the shortfall during your stay. I would deeply appreciate any additional comments or feedback you may have to share for our improvement. We look forward to welcoming you back soon. Kind regards, Andrew Nisbet General Manager

Responded February 15, 2023
Hilton Kota Kinabalu
10.0
Exceptional
samantha from Malaysia
Family with young children
King Accessible Room
Stayed 1 night in March 2022

staff very nice, polite and understanding”

thumb up to front desk (sara) and concierge (forget to ask name)

Reviewed January 30, 2023

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Hi Samantha, Thank you for your exceptionally kind review of Hilton Kota Kinabalu. We are incredibly grateful that you took the time out to leave us a 10 out of 10 reviews. We appreciate all the wonderful compliments towards our hotel team members professionalism, it means a lot to us. Rest assured that will share your feedback to Sara and the rest of the hotel team who will be encouraged by your positive review. We look forward to welcoming you back soon. Kind regards, Andrew Nisbet General Manager

Responded March 09, 2023
Hilton Kota Kinabalu
9.6
Exceptional
Maria from South Korea
Couple
King Guest Room
Stayed 4 nights in August 2022

A great place to stay! ”

The location is pretty convenient to go around the city, and very close to the airport as well (10-15 mins by Grab). The staff was super nice and helpful, couldn’t wish for more! Breakfast was a not purely continental so some stuff that we excepted was missing (it’s not to diminish the overall quality of the food, just pointing out our own preferences). We wanted to add cheese to the eggs during breakfast and next day it was already a fully available option. The pool was clean, except for a small part on the wall. Overall great experience!

Reviewed September 06, 2022

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10.0
Exceptional
Ravenald from Philippines
Couple
King Guest Room
Stayed 1 night in May 2021

Relaxing weekend well spent”

So, I decided to check other hotels in our city. I saw in Agoda that Hilton has a high rating so why not, plus the rates are affordable. I think it was a good decision booking this hotel before the lockdown. Although the hotel looks empty cuz I've only seen a few friendly staff and several guests, the lobby was borderline exquisite. Stayed in the pool for tanning for an hour and it was divine cuz it was peaceful. Food tastes great, especially the pizza, don't leave without trying the Pepperoni. Location was fantastic! Was able to do a bit of a shopping and played bowling in the nearby mall and dropped by at the beach for a gorgeous sunset. Such an amazing weekend we had!

Reviewed June 01, 2021

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10.0
Exceptional
Adrian from Malaysia
Family with teens
King Guest Room
Stayed 1 night in January 2020

Exceptionally World Class Hotel !”

Everything was perfect, reception, concierge, housekeeping, everyone was smiling whenever i reached out for their assistance. Room was spacious and the bathroom was so clean. Breakfast was so good, so many choices of food to choose from. Overall, this is the truly the best hotel in KK. Lastly, i would like to offer my deepest appreciation to one of your receptionist, Ms Azlinah for kindly enough to get me a higher room that i'd requested earlier. Thank you to all the staff for your kind and warmest hospitality during my stay here.

Reviewed January 10, 2020

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