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Exterior view, Hilton Makkah Convention Hotel in Mecca
Twin Guest Room - Guestroom, Hilton Makkah Convention Hotel in Mecca
Lobby, Hilton Makkah Convention Hotel in Mecca
Lobby, Hilton Makkah Convention Hotel in Mecca
Interior view, Hilton Makkah Convention Hotel in Mecca
Interior view, Hilton Makkah Convention Hotel in Mecca
a city at night with lots of traffic, Hilton Makkah Convention Hotel in Mecca

Removed from saved list

8.3

Excellent

699 reviews

699 reviews

Housekeeping25
View12
Breakfast9
See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
Al-Masjid al-Haram Mosque 540 m
Black Stone 550 m
Kaaba 580 m
Abraj Al Bait Towers 760 m
Al Hijaz Mall 4.0 km
Jabal-al-noor (Mountain of Light) 5.4 km
Al Jamrah al Wusta 5.4 km
Makkah Mall 7.5 km
Safa to Marwa 11.4 km
Arafat 18.5 km
Nearby landmarks
Royal Supermarket 40 m
Bin Dawood - Jabal Omar - 1st Floor 160 m
Al Nahdi Pharmacy - 1st Floor 170 m
Qibla Mosque 310 m
Masjid Al Haram King Fahd Gate 350 m
Masjid Al Haram King Abdullah Expension Gate 370 m
Pharmacy Rajah 370 m
Dhiouf Makkah Parmacy 480 m
Makka auction 480 m
Abraj Al Bait Mall 520 m

Hilton Makkah Convention Hotel

Jabal Omar Ibrahim Al Khalil St, Ajyad, Mecca, Saudi Arabia, 21955 - See map

Make your best journey to Mecca with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Ajyad, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al-Masjid al-Haram Mosque. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Inside city center

Check-in [24-hour]

Excellent view

310 meters to Qibla Mosque

Free Wi-Fi in all rooms!

Hilton CleanStay

Clean and Ready for you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

9 travelers have booked today.

Value for money7.8
Distance to city center0.5km
Location rating8.3
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport72.3 km

Rooms available at Hilton Makkah Convention Hotel

Twin Executive Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Twin Executive Suite with View
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Family 2-Bedroom Suite With Full Haram View
...
  • Room size: 160 m²/1722 ft²
  • Outdoor view
  • 1 double bed & 1 double bed
Enter dates to see prices
King Executive Suite
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Royal Suite with Haram View
...
  • Room size: 230 m²/2476 ft²
  • Harbor view
  • 1 king bed & 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Executive Suite with View
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Executive Room with View
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Two Bedroom Family Room
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 2 single beds and 1 king be...
Enter dates to see prices
Twin Deluxe Room with View
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Makkah Convention Hotel?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Makkah Convention Hotel?

A stay at Hilton Makkah Convention Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hilton Makkah Convention Hotel has a car park available for guests. Parking is available for a fee of 200 SAR per day. If you're looking for an easy way to get around Mecca with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hilton Makkah Convention Hotel?

Wake up to a great buffet breakfast at Hilton Makkah Convention Hotel. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 49 SAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Makkah Convention Hotel?

Hilton Makkah Convention Hotel features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hilton Makkah Convention Hotel?

Your special occasion or event can be hosted at one of the 2 versatile venues.

Can business events be hosted at Hilton Makkah Convention Hotel?

The 6 venues can accommodate up to 40 people.

What is the smoking policy at Hilton Makkah Convention Hotel?

Hilton Makkah Convention Hotel does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Hilton Makkah Convention Hotel?

Restaurants including Albaik Restaurant, Al Bayt Restaurant and Smash Burger are popular in Hilton Makkah Convention Hotel’s neighborhood which is known as Ajyad.

What popular shopping places are close to Hilton Makkah Convention Hotel?

Shopping options in Hilton Makkah Convention Hotel’s Ajyad neighborhood include Al Hijaz Mall, Makkah City Centre and Makka auction.

What are popular attractions near Hilton Makkah Convention Hotel?

Hilton Makkah Convention Hotel’s location in the Ajyad neighborhood makes it close to famous attractions including Al-Masjid al-Haram Mosque, Black Stone and Kaaba.

What popular natural sightseeing spots are close to Hilton Makkah Convention Hotel?

Hilton Makkah Convention Hotel’s nearby natural sights include Jabal as Sarid and Mount Thawr located in the same Ajyad area.

See map

Explore the neighborhood

What people love about Hilton Makkah Convention Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Staff is helpful and room is clean and spacious."

    Radiyah

    |

    25 February 2023

  • 8.8

    Excellent
    Cleanliness

    "Hotel was very clean."

    Abdul

    |

    12 February 2023

  • 9.2

    Exceptional
    Spaciousness

    "Our was facing the Haram and was spacious."

    Azizi

    |

    13 December 2022

Overall rating:

8.3

Excellent
699 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
The hotel is in stratigic location and it offers very good s...
Fahmi from Oman
Couple
More about Hilton Makkah Convention Hotel

More about Hilton Makkah Convention Hotel

Hilton Makkah Convention Hotel

Hilton Makkah Convention Hotel is the perfect choice for travelers who want to take in the sights and sounds of Mecca. Experience an urban escape in Mecca with a stay at Hilton Makkah Convention Hotel, with its exceptional location right in the city center.
Hilton Makkah Convention Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Mecca. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Hilton Makkah Convention Hotel. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Hilton Makkah Convention Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hilton Makkah Convention Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hilton Makkah Convention Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Hilton Makkah Convention Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Mecca during your stay at the hotel. Get a photograph of yourself in front of Safa to Marwa located 11.3 km away, a must-see for anyone visiting Mecca. The most popular local attraction is probably Jabal-al-noor (Mountain of Light) only 5.3 km away. The best way to remember your time in Mecca is with a nice gift at Makkah Mall located about 7.5 km away.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

13 mentions

Breakfast

5 mentions

Food & Dining

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Arabic
  • Hindi
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mobile hotspot device
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Al Multaqa Cafe
  • Cuisine: International
Azure
  • Cuisine: Indian, Malaysian
  • Menu: Buffet
Al Mustafa
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Sahtein
  • Cuisine: Mediterranean
  • Menu: Buffet

Location

Jabal Omar Ibrahim Al Khalil St, Ajyad, Mecca, Saudi Arabia, 21955
Excellent
Location

8.3

Airports
  • King Abdulaziz International Airport (JED)
    72.3 km
  • Taif Airport (TIF)
    76.1 km
Public transportation
  • Mecca Central Station
    3.3 km
  • Makkah Haramain High Speed Railway Station
    3.5 km
Hospital or clinic
  • Al Nahdi Pharmacy - 1st Floor
    170 m
Shopping
  • Makkah Mall
    7.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    390 m

What's nearby

Popular landmarks
  • Al-Masjid al-Haram Mosque
    540 m
  • Black Stone
    550 m
  • Kaaba
    580 m
  • Abraj Al Bait Towers
    760 m
  • Al Hijaz Mall
    4.0 km
  • Jabal-al-noor (Mountain of Light)
    5.4 km
  • Al Jamrah al Wusta
    5.4 km
  • Makkah Mall
    7.5 km
  • Safa to Marwa
    11.4 km
  • Arafat
    18.5 km
Nearby landmarks
  • Royal Supermarket
    40 m
  • Bin Dawood - Jabal Omar - 1st Floor
    160 m
  • Al Nahdi Pharmacy - 1st Floor
    170 m
  • Qibla Mosque
    310 m
  • Masjid Al Haram King Fahd Gate
    350 m
  • Masjid Al Haram King Abdullah Expension Gate
    370 m
  • Pharmacy Rajah
    370 m
  • Dhiouf Makkah Parmacy
    480 m
  • Makka auction
    480 m
  • Abraj Al Bait Mall
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Distance from city center0.5km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)49 SAR
  • Daily Internet/Wi-Fi fee0 SAR
The property
  • Number of bars/lounges2
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 764
  • Year property opened2018
Parking
  • Daily parking fee200 SAR

Reviews of Hilton Makkah Convention Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.5
Location8.3
Service8.5
Value for money7.8
High score for Mecca
Rating
9+ Exceptional (136)
8-9 Excellent (42)
7-8 Very Good (50)
6-7 Good (27)
<6 Below Expectation (54)
Time of the year
Mar - May (89)
Jun - Aug (47)
Sep - Nov (53)
Dec - Feb (120)

Show reviews that mention 

Showing 309 verified guest comments
12345
10.0
Exceptional
Joynul from United Kingdom
Couple
Queen Guest Room
Stayed 4 nights in November 2019

Good location to the grand mosque”

Everything was excellent apart from the airport transfer issue. The website advert free airport transfer but booking time no airport transfer time not available. After number of email and phone calls Agoda agreed that they will reimburse the taxi fare for airport to the hotel. When we arrived at the airport we didn’t see any driver was waiting for us. When we enquired with the hotel they said the driver went to the airport and waiting for us. We didn’t receive no phone calls / texts from the driver or hotel for the arrangement. We had to arranged our own transport arrangement to the hotel. My recommendation will be communication with the should be given more priority.

Reviewed November 25, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
nassr from Oman
Family with young children
Queen Guest Room
Stayed 8 nights in July 2019

Excellent”

Hotel was very good. Location a little bit hilly but there is a shuttle service. Staff are great, Mr Rustom in house keeping was really nice and helpful, great having such people, and not to forget that all other team member are really good and doing good .Room was big, restaurant was spacious with variety of food, but please do something with the smell, we go ready to leave to AL-Haram after breakfast but we smell too much. you could update your policy toward infant and kids at restaurant. Baby cot is not comfortable and not safe, it has depth difficult to put and take out baby, it needs rounded cover as I face my son had his leg(Knee) stuck between the wood columns of the cot.

Reviewed July 21, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Mohamed from Tunisia
Family with young children
Twin Guest Room
Stayed 10 nights in December 2019

Excellent spiritual holiday”

This was the best family holiday ever. The hotel is located just a few hundred yards off the Haram yet not too close to the crowds and markets that pester most other hotels in the area. We had a small issue with finding connected rooms, but with intervention from the manager, Amr, the issue was solved within hours. The manager and his staff are committed to optimising customer satisfaction. They often check on you and have seen several surveys Conducted during the 11 nights I was there. Rafiq, the restaurant manager is amazing team leader. You feel that he is checking on every customer in the morning. I have already decided to stay there during my next Umra trip whether solo or with my family.

Reviewed January 01, 2020

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
mr.imtiaz from South Africa
Family with teens
Twin Guest Room
Stayed 6 nights in January 2019

bell boy cleaners room service admin sales marketing checkin staff alldepartment excellent”

mustaqeem cleaner aboobaker bell boy Sameer bell boy afthab bell boy bell boys whole dept. cannot remember names. all the ladies in every dept.excellent overall the entire hotel staff were excellent.The shuttle service was exceptionally good.The drivers were very courteous helpful patient and tolerant

Reviewed January 21, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
BADIAH from Malaysia
Group
Four Single Beds Deluxe Room with View
Stayed 8 nights in March 2019

Staff Very Superb...Very Spacious Room and Very Strategic Location”

The hotel is very strategic location near Masjidi Haram...the most important thing is staff very friendly and helpful. Chef Noor Hisham is very friendly as well as his waiter Bambang and Suhardi very polite and helpful. House keeper Mohamad Zainulaabidin who serve our room 1802 is very2 nice and friendly too...front Bell counter Samad Bhen also very friendly and helpfull. All of them i can give full mark 10.

Reviewed March 18, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
9.6
Exceptional
Mohammad from United Kingdom
Group
Three Single Beds Guest Room
Stayed 6 nights in November 2019

Recommended Hotel”

This is a very good hotel, location is 6 min walk from the white marble area, 10 min from the new extension, 15-20 min from the Mataf area. The hotel is very clean, only reason I have given this a 4 stars is because we had booked 2 rooms and 1 of the rooms was not cleaned for 2 days even though we had the sign up to 'Make our room', and when I called they rectified it, if this did not occur I would not have hesitated to give it 5 stars. Staff were friendly esp in the breakfast area, very warm.... and facilities is nice, the room is spacious and the shower room is spacious too. Wide range of choices from breakfast. There is a bus that take you from the hotel down near to shops, we found it easier to walk and exit from the back of the hotel which leads you straight down to the mosque.

Reviewed November 25, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Centre as your home away from home in the Holy City of Makkah and we greatly appreciate you taking the time to share your experience during your stay with us. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations pertaining to the areas that you’ve mentioned in our Satisfaction and Loyalty Survey Rest assured that your comments have been addressed with all concerned departments to ensure that we exceed your expectations during your future stays with us. Once again, thank you for your patronage, and looking forward to welcoming you soon again. Yours sincerely.

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Muhammad from Saudi Arabia
Family with teens
Twin Deluxe Room with View
Stayed 7 nights in March 2019

Exceptional”

I had a comfortable stay. Room was spacious and clean and service is good. It is on the hill and customers will have to take bus to reach hotel but bus was available 24 hours I never had to wait.

Reviewed March 15, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Ysnaira from Philippines
Couple
Queen Accessible Guest Room
Stayed 2 nights in August 2019

I love our stay in this place”

Room cleanliness, staffs and foods in their breakfast buffet are good. Location is also very near haram just 5minute-walk but it’s a bit hilly.

Reviewed August 25, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Muhammad
Group
Twin Guest Room
Stayed 3 nights in December 2019

Great experience, will love to stay again. ”

Very nice Hotel and great service, did let us have early check in for additional charges but we were still happy coz we had long flight and were very tired. All services were perfect.

Reviewed December 08, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
QUAJA from United Arab Emirates
Family with teens
Twin Deluxe Room with View
Stayed 5 nights in March 2019

Shuttle was very good ,excellent location ,very near to Haram ”

Shuttle was very good ,excellent location ,very near to Haram loved it

Reviewed March 27, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Faiz from United Arab Emirates
Family with young children
Twin Guest Room
Stayed 4 nights in November 2019

Stay near to Haram”

Wooowe what a superb place to stay Extremely near to Haram 3 mins walk Hotel was superb new and awesome I was offered haram view room as free upgrade Thanks to Allah swt and all staff for making my stay awesome

Reviewed December 07, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Waqas from Pakistan
Family with teens
Twin Guest Room
Stayed 7 nights in January 2019

Excellent atomosphare with beautiful haram view”

I stayed for 7 nights for Omrah. This hotel has beautiful location with haram view. Staff was very helpful. I would like to recommend this hotel.

Reviewed January 15, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
9.6
Exceptional
Ali from Saudi Arabia
Family with teens
Three Single Bed Deluxe Room with View
Stayed 3 nights in November 2019

Good and helpful stuff ”

All in all amazing day near the holy masjid. the bus was full off crowed but come on your in mecca that will happen any time. lama the reciptionts was help full and kind. Also tanvir the cleaning guy was energetic and very help full . All in all it was a good weekend there .

Reviewed December 02, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Centre as your home away from home in the Holy City of Makkah and we greatly appreciate you taking the time to share your experience during your stay with us. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations pertaining to the areas that you’ve mentioned in our Satisfaction and Loyalty Survey Rest assured that your comments have been addressed with all concerned departments to ensure that we exceed your expectations during your future stays with us. Once again, thank you for your patronage, and looking forward to welcoming you soon again. Yours sincerely.

Responded August 26, 2021
Hilton Makkah Convention Hotel
9.2
Exceptional
Shaida from Malaysia
Couple
Twin Deluxe Room with View
Stayed 7 nights in February 2019

Location quite far to make a 5x walk to Haram, even if u use the shuttle bus.”

We stay for 7 nights in the partial Haram view room. Staffs at the restaurant are all super friendly. Need to improve on house keeping tho. We only requsted for 2 times to make our room but on the 2nd time, they didnt clean our room properly, even the shower area still left as it is, coffee mugs werent cleaned etc etc. We re too tired to complain or ask for 2nd round clean up due to umroh schedule. Anyhow, we love the special hot milk tea, fresh juices and latte during breakfast. and perhaps, hotel need to be more generous to provide mire drinking water rather than only 4bottles of 350ml daily, its a hassle to carry heavy drinking water bottle since u still need to hop on the shuttle bus to go to the closest store.

Reviewed February 27, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
NORHAIRY from Malaysia
Couple
Twin Guest Room
Stayed 2 nights in August 2019

Excellent.”

Even though we have some difficulty during check in due to some documentation but the staff managed to resolve the issue and we managed to check in.

Reviewed October 15, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Abdulrahman from Saudi Arabia
Couple
Queen Accessible Guest Room
Stayed 2 nights in March 2019

Location amazing very close ”

Lovely stay and a wonderful deal ,Thank you to the manager manager and his staff who presented everything beautifully

Reviewed March 22, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Mohammed from United Kingdom
Couple
Queen Accessible Guest Room
Stayed 3 nights in May 2022

Exceptional”

Lovely hotel, lovely rooms, lovely breakfast spread. A little bit uphill walk when walking back from the haram is the only negative point!

Reviewed May 09, 2022

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10.0
Exceptional
FADHILAH
Solo traveler
Queen Accessible Guest Room
Stayed 2 nights in November 2019

Best Hotel so far ”

the most convenient and comfy hotel so far , I would love to stay here again for my next visit

Reviewed February 04, 2021

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
10.0
Exceptional
Abdulelah from Saudi Arabia
Couple
Twin Guest Room
Stayed 1 night in May 2022

Recommended ”

The facility, location, cleaning and food excellent

Reviewed May 28, 2022

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10.0
Exceptional
Asfandyar
Family with young children
Twin Guest Room
Stayed 4 nights in October 2019

Best Hotel”

I would suggest before checking the Room before Check-In. There were few things not checked properly.

Reviewed October 13, 2019

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Dear Guest, Thank you very much for choosing Hilton Makkah and Convention Center as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay at our property. Your valued feedback will definitely be shared with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Yours sincerely,

Responded August 26, 2021
Hilton Makkah Convention Hotel
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