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Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
Hotel Ciputra Jakarta managed by Swiss-Belhotel International

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8.1

Excellent

5,855 reviews

5,855 reviews

Housekeeping81
Breakfast56
Shops53
See map

8.5

Excellent

Location rating score

Excellent location - 2.63 kilometers from city center
Parking
FREE
Popular landmarks
National Museum 4.1 km
Museum Bank Indonesia 4.5 km
National Monument (MONAS) 4.7 km
Grand Indonesia Mall 4.8 km
Jakarta Old Town 4.9 km
Gambir Train Station Building 5.0 km
Jakarta Cathedral 5.1 km
Ancol Dreamland 7.0 km
Istiqlal Mosque 15.0 km
Beautiful Indonesia in Miniature Park 21.5 km
Nearby landmarks
Ciputra Mall 20 m
Tarumanagara University 130 m
Royal Taruma Hospital 220 m
Trisakti University 360 m
Rumah Sakit Pelita Harapan 370 m
Klinik Pratama Polkes 490 m
Krida Wacana Christian University 530 m
Puskesmas Jelambar I 530 m
Taman Cattleya 570 m
Klinik Pratama PENABUR 610 m

Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Jalan Let. Jend. S.Parman, Grogol, Jakarta, Indonesia, 11470 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Grogol part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

690 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money8.0
Location rating8.5
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport15.4 km

Rooms available at Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Very good
Room comfort & quality

7.6

Grand Deluxe Double Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Twin
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Ciputra Deluxe Queen Room
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Ciputra Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Executive Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Premium Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 59 m²/635 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 29 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Wake up to a great buffet breakfast at Hotel Ciputra Jakarta managed by Swiss-Belhotel International. Halal breakfast is available for guests. There's an additional charge of 157000 IDR for adults and 67500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Ciputra Jakarta managed by Swiss-Belhotel International. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, event decoration and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

On-site venues and convenient event services make Hotel Ciputra Jakarta managed by Swiss-Belhotel International an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1800 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?

Hotel Ciputra Jakarta managed by Swiss-Belhotel International does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

  • 8

    Very good
    Location

    "Very good location , easy to travel to places"

    James

    |

    18 October 2022

  • 8.8

    Excellent

    "I Love this hotel"

    Rita

    |

    17 October 2022

  • 8

    Very good
    Location

    "Easy access to airport."

    Omar

    |

    15 October 2022

Property ranking|Compared to 2,521 Jakarta properties
See all rankings
Room comfort score
7.6/10
Room size
28 sqm.
Couples review score
8.4/10
Location score
8.5/10
Better than
97
%
of Jakarta properties
Bigger than
90
%
of Jakarta properties
Better than
88
%
of Jakarta properties
Better than
87
%
of Jakarta properties
Overall rating:

8.1

Excellent
4,928 reviews
Cleanliness
8.0
Facilities
8.0
Location
8.5
Read all reviews >
What travelers say they love:
Ample parking and easy access to public transportation servi...
JOHANES from Indonesia
Business traveler
More about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

More about Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotel Ciputra Jakarta managed by Swiss-Belhotel International is the perfect place to experience Jakarta and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Ciputra Jakarta managed by Swiss-Belhotel International, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hotel Ciputra Jakarta managed by Swiss-Belhotel International thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel Ciputra Jakarta managed by Swiss-Belhotel International are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
Hotel Ciputra Jakarta managed by Swiss-Belhotel International also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hotel Ciputra Jakarta managed by Swiss-Belhotel International begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Ciputra Jakarta managed by Swiss-Belhotel International caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Hotel Ciputra Jakarta managed by Swiss-Belhotel International goes the extra mile to make sure all guests make the most of their time. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Jakarta like a true local. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 4.8 km away.


Reasons to stay here

Facilities at this hotel are rated higher than 88% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

184 mentions

Housekeeping

141 mentions

Internet

97 mentions

Food & Dining

72 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Indonesian

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Pool facilities
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • LAN Internet in room [free]
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

The Gallery Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jalan Let. Jend. S.Parman, Grogol, Jakarta, Indonesia, 11470
Excellent
Location

8.5

Airports

  • Soekarno-Hatta International Airport (CGK)
    15.4 km
  • Halim Perdanakusuma International Airport (HLP)
    15.4 km

Public transportation

  • Grogol
    710 m
  • Pesing
    1.7 km

Hospital or clinic

  • Royal Taruma Hospital
    220 m

Shopping

  • Grand Indonesia Mall
    4.8 km

Convenience store

  • Alfamart
    260 m 1 min drive

Cash withdrawal

  • ATM
    20 m 1 min walk
What's nearby

Popular landmarks

  • National Museum
    4.1 km
  • Museum Bank Indonesia
    4.5 km
  • National Monument (MONAS)
    4.7 km
  • Grand Indonesia Mall
    4.8 km
  • Jakarta Old Town
    4.9 km
  • Gambir Train Station Building
    5.0 km
  • Jakarta Cathedral
    5.1 km
  • Ancol Dreamland
    7.0 km
  • Istiqlal Mosque
    15.0 km
  • Beautiful Indonesia in Miniature Park
    21.5 km

Nearby landmarks

  • Ciputra Mall
    20 m
  • Tarumanagara University
    130 m
  • Royal Taruma Hospital
    220 m
  • Trisakti University
    360 m
  • Rumah Sakit Pelita Harapan
    370 m
  • Klinik Pratama Polkes
    490 m
  • Krida Wacana Christian University
    530 m
  • Puskesmas Jelambar I
    530 m
  • Taman Cattleya
    570 m
  • Klinik Pratama PENABUR
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Hotel Ciputra Jakarta managed by Swiss-Belhotel International from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.0
Facilities8.0
Location8.5
Room comfort and quality7.6
Service8.1
Value for money8.0
High score for Jakarta
Rating
9+ Exceptional (619)
8-9 Excellent (482)
7-8 Very Good (969)
6-7 Good (366)
<6 Below Expectation (389)
Time of the year
Mar - May (618)
Jun - Aug (767)
Sep - Nov (771)
Dec - Feb (669)
All guests (4,928)
All room types
All languages

Show reviews that mention 

Showing 2,825 verified guest comments
12345
10.0
Exceptional
Yuni from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in August 2020

Nice place for staycation with family with the low price”

The room was clean, spacious and smell good. The twin bed was quite big, enough for 2 adults and 2 kids. The breakfast was limited due to pandemic but it's okay. My daughter like the fried rice so much. Unfortunately the swimming pool was closed. Luckyly there's a bathtub so my kids could bathing in there eventhough quite small but they're happy. The window quite big so we could see the city view. It's a very good view from 16th floor. Our room was upgraded to executive. Thank you Ciputra Hotel

Reviewed August 21, 2020

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our room was clean, spacious and smell good. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you very much for your patronage. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris Cluster GM at HCJ/HCS and GM HCJ

Responded October 19, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Elizabeth from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in October 2021

Best experience for family staycation”

Very pleasant stay. The hotel and rooms are very clean, swimming pool is well maintained, just by phone for register, bathroom and equipments are clean, the bath tub works well. Thank you Ms. Amelia who helped me get complete information about hotel facilities and protocols. Thank you Ms. Elprida for the help during the stay. Thank you for my son's birthday cake and the opportunity to be a guest of the day.

Reviewed November 10, 2021

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation during your stay in Jakarta and we really appreciate your positive feedback based on your experience with us, esp. for highlighting our health protocols, facility and staff hospitality. We look forward to welcome you back at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta and Cluster General Manager at HCJ/HCS

Responded November 11, 2021
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Gisela from Indonesia
Family with teens
Deluxe Twin
Stayed 1 night in June 2021

2nd Stay and Love It!”

It was my 2nd stay here and I love it..the location is great as it is located above Ciputra Mall thus food options are a lot. The room was clean, bathroom as well..the staff were helpful and nice (check-in and checkout processes were quick and no hassle)..the price was great as well (no more than 500K incl tax per night - no breakfast)..will definitely back for our staycation 👍

Reviewed June 29, 2021

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation during your stay in Jakarta and for sharing your positive feedback with us. We look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta & Cluster General Manager HCJ and HCS

Responded June 30, 2021
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Bobby from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in April 2022

Nice Location, Nice Breakfast”

The location is very good, the room size is quite large and clean. The breakfast at Gallery is nice, has so many variety. Easy access to Ciputra Mall. The minus point is that the sink tap is leaked, and the drainage little bit clogged, so the water needs some time to dry. All other aspect is ok, very recommend to stay here.

Reviewed April 28, 2022

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Dear Bobby, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for choosing Hotel Ciputra Jakarta as your accommodation stay and sharing your recent experience on Agoda It is very pleasure and encouraging to hear positive comments specifically the one related to the location, room size, cleanliness, variety at Gallery Breakfast, easy acces to Ciputra mall. We also happy to know that you are recommend our hotel. We take note of all your comments regarding our sink which was leaked and clogged. Thank you for being loyal guest at Hotel Ciputra Jakarta and we hope to welcoming you back to the Hotel soon. Hospitality Regars, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded April 30, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Bobby from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in June 2019

Nice and Clean Room, Great Breakfast, Good Swimming Pool”

The room is so nice and clean, staff is very friendly, location is strategic, the breakfast menu is very good, nice and has so many selection, the swimming pool is also very nice and good, overall very recommended to stay here.

Reviewed November 30, 2019

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very delighted to read that you had an excellent stay with us. It is gratifying to read that you particularly value our hotel, with good room and cleanliness, Strategic hotel location and our facilities. It is always encouraging for us to know that our team associates endeavor to exceed guest expectations as it is part of our hospitality DNA. We thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded December 12, 2019
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
KARLINA from Indonesia
Solo traveler
Executive Twin
Stayed 1 night in November 2019

Good service”

Me and my brother booking 2 single beds (executive room - no smoking). Executive room that I ordered there was a problem in the electricity,so the electricity turn off. We called the receptionist and the manager immediately helped us. Because on Saturday night the executive room was full, the hotel management allowed us to stay in a suite room (no smoking area) Thank u

Reviewed November 11, 2019

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyed stay with us. It is gratifying to know that you particularly value our hotel and you were very pleased with the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback as we have taken very good note of all your comment It is part of our service culture to ensure that we exceed the guest’s expectation. Thank you very much for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

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Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Felix from Indonesia
Family with young children
Deluxe Queen
Stayed 2 nights in June 2022

Very comfortable place to stay! ”

Hotel's very clean, staffs are friendly. Location is near to everywhere, there's a mall beneath, easy access to all roads. Would definitely recommend for short to medium length stays!

Reviewed June 15, 2022

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Dear Felix, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you very much for posting your online review and rating about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel especially with the cleanliness, location and easy access. We will definitely convey your kind comments to all of the team. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded June 16, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
caroline from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in January 2020

good stay”

i love this place coz they have a connecting door to the shopping mall. The room is clean and the breakfast is good. Easy check in and check out.

Reviewed September 01, 2020

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Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Agoda. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

Responded September 17, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Budiman from Indonesia
Couple
Deluxe Queen
Stayed 5 nights in August 2020

Great hotel”

Wifi is very fast, the room are quite spacious and clean, the location is right next to the Citraland mall, good breakfast, it's just that there are limited choices due to the pandemic, overall highly recommended...👍

Reviewed August 30, 2020

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our location which adjacent to the shopping mall to be convenient with you. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris Cluster GM at HCJ/HCS and GM HCJ

Responded October 19, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Chin from Malaysia
Business traveler
Deluxe Queen
Stayed 2 nights in February 2020

Good Experience”

Hotel Ciputra is clean, located strategically, with comprehensive facilities and friendly services. If you go to Jakarta, Ciputra is a very good choice and great pricing.

Reviewed February 07, 2020

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel, cleanliness, strategic location and hospitality of our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Looking forward to welcoming you back in our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded February 09, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
dwi from Indonesia
Family with young children
Deluxe Queen
Stayed 1 night in March 2019

All are good”

Lokasinya nempel dengan mall, staffnya ramah dan baik, sarapannya variasinya banyak, kamarnya nyaman, luas, rapi dan bersih. Great for families, great for business, great for shopping, and great for pleasure...

Reviewed March 04, 2019

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very delighted to read that you had an excellent stay with us. It is gratifying to read that you particularly value our hotel, our hotel breakfast, the service provided by our staff and you were very pleased with our hotel which adjacent to the shopping mall. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

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Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
muliawan from Qatar
Family with young children
Ciputra Deluxe Queen Room
Stayed 3 nights in June 2022

Exceptional”

Hotel ciputra : couple with mall make feel comfortable, the staff follow and implemented for procedure covid make other comfortable to choice this hotel for stay with my kids

Reviewed July 03, 2022

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Dear muliawan, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you very much for posting your online review and rating about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel especially with the location, and health safety protocols in our hotel implemented by our staff. We will definitely convey your kind comments to all of the team. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris, MBA General Manager Hotel Ciputra Jakarta

Responded July 04, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Wong from Singapore
Business traveler
Grand Deluxe Double Room
Stayed 1 night in January 2019

Wonderful and friendly staff”

The staff is very helpful in finding the correct room as i mentioned that previously i did not have good experience on the drainage system. This stay was perfect. Everything is good. :)

Reviewed January 15, 2019

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are delighted to hear that you enjoyed our hotel and you were very pleased with the service provided by our staff to be convenient for your needs. It is gratifying to read that you particularly value our hotel. It is encouraging as our guest's satisfaction is our primary concern. Here at Hotel Ciputra Jakarta we value greatly your honest feedback as costumer input is a big part of our hospitality culture and an integral part of the hotel’s DNA. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

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Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
sweete from Indonesia
Family with young children
Deluxe Twin
Stayed 3 nights in December 2020

Great for staycation”

If you are looking to relax and shop this is a great place to be... they upgraded my room. The only not good thing is the lighting in the room. Not a place for working but good for staycation

Reviewed December 30, 2020

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Dear Valued Customer, Greetings from Hotel Ciputra Jakarta! We would like to thank you for posting your constructive feedback on Agoda, here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. We are looking forward to welcoming you back in our hotel in the near future and we sincerely promise that this time around we will make it up for you! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

Responded January 03, 2021
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
9.6
Exceptional
Iwan from Indonesia
Couple
Deluxe Queen
Stayed 1 night in July 2020

Good location, clean nice room...”

We spent one nights here on holiday and I must say that everything was excellent. the location of the hotel is very good, great sightseeing, dining out and shopping. I liked the comfortable bed. I appreciated the bathroom. I would definitely recommend this hotel to others having a holiday or bussiness trip.

Reviewed July 07, 2020

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel with the facilities and location. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

Responded August 09, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Hayati from Indonesia
Business traveler
Deluxe Queen
Stayed 2 nights in August 2021

One stop convinient hotel in West Jakarta”

Comfortable hotel, very helpful & friendly staffs. The breakfast was so good. I booked for deluxe double room, they gave me an upgrade executive room.

Reviewed August 04, 2021

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Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your preferred accommodation during your stay in Jakarta and for sharing your positive feedback with us, especially for highlighting our staff hospitality as well as our food and hotel room. We look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster General Manager HCJ / HCS

Responded August 04, 2021
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Happy
Couple
Deluxe Queen
Stayed 1 night in April 2019

Recommended hotel connected with ciputra mall. There’s bathtub in every bathroom 👍”

Nice jakarta view. There’s bathtub in every bathroom so that’s a plus. 👍

Reviewed April 07, 2019

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda/ We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel facilities. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Here at Hotel Ciputra Jakarta we value greatly your honest feedback as costumer input is a big part of our hospitality culture and an integral part of the hotel’s DNA. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded April 10, 2019
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
9.6
Exceptional
Suhail from Singapore
Couple
Ciputra Deluxe Queen Room
Stayed 4 nights in June 2019

Awesome stay”

Firstly, I really love the breakfast options they have. A really wide spread of food from middle east, to Chinese and to Indonesia local cuisine. Room clean, friendly staff.. Only wished the aircon could be more colder. So far a 5 star rating.. There's a mall behind the hotel if u wanna catch a movie or karaoke.

Reviewed June 19, 2019

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Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Agoda. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and found that our good breakfast convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Thank you very much for your patronage. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded June 21, 2019
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Richard from Singapore
Couple
Deluxe Twin
Stayed 1 night in December 2019

Overall a good hotel except breakfast location”

The breakfast set up makes the hotel looks cheap. Is like a massive canteen rather than a proper restaurant. Don't expecr any fancy restaurant for breakfast.

Reviewed January 03, 2020

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Dear Valued Customer, Greetings from Hotel Ciputra Jakarta! We would like to thank you for posting your constructive feedback on Agoda; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. We are looking forward to welcoming you back in our hotel in the near future and we sincerely promise that this time around we will make it up for you! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Responded January 05, 2020
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
10.0
Exceptional
Philip from Indonesia
Solo traveler
Deluxe Queen
Stayed 1 night in May 2022

Exceptional”

1) The gym facility is pretty old. 2) The bathroom's curtain seems not to be clean the rests are fantastic!

Reviewed May 13, 2022

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Dear Philip, We sincerely appreciate your positive feedback at Agoda about our hotel. We take note of all your comments regarding gym facility and bathroom's curtain. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Responded May 14, 2022
Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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