Exterior view, Hotel Grand Crystal in Alor Setar
Hotel Grand Crystal
Hotel Grand Crystal
Hotel Grand Crystal
Hotel Grand Crystal
Hotel Grand Crystal
Hotel Grand Crystal

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7.1Very good

3,147 reviews

3,147 reviews

Location 7.6
Service 7.5
Value for money 7.3
Cleanliness 6.9
Room comfort and quality 6.7
Facilities 6.6
See map

7.6Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Sentosa Plaza
130 m
Rumah Merdeka
270 m
Zahir Mosque
340 m
Muzium Padi
370 m
The Big Clock Tower
390 m
Popular landmarks
Menara Alor Setar Tower
730 m
Pekan Rabu Complex
740 m
City Plaza Alor Setar Shopping Mall
980 m
Rumah Kelahiran Mahathir
1.0 km
Wat Nikrodharam
1.6 km
Closest landmarks
BP
130 m
Venkat Skin Clinic
290 m
Private Parking
360 m
Balai Besar
390 m
INS Specialist Centre
440 m

Hotel Grand Crystal

40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia, 5100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Alor Setar City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Menara Alor Setar Tower. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

150 meters to Sentosa Plaza

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Swimming pool [outdoor]

Restaurants

Laundry service

This property is in high demand!

3 travelers have booked today.

Value for money7.3
Location rating7.6
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.6 km

Rooms available at Hotel Grand Crystal

Family Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 14 m²/151 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Junior Suite Room
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Junior Suite (Bed and Breakfast)
...
    Enter dates to see prices
    Deluxe Room
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Family triple room
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Family Deluxe Triple(1 Twin Bed)
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices

    Frequently asked questions

    What are the property's policies for children's bedding at Hotel Grand Crystal?

    Hotel Grand Crystal's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many rooms does Hotel Grand Crystal have?

    Hotel Grand Crystal has a total of 130 rooms.

    How long do visitors normally stay at Hotel Grand Crystal?

    Verified past guests that have stayed at Hotel Grand Crystal had an average nightly stay of 1 night at this property.

    At what time of the year is Hotel Grand Crystal most popular?

    Hotel Grand Crystal's most popular month where verified tourists have stayed the most is in December.

    What was the average room rate for Hotel Grand Crystal been in the past month?

    The typical room rate for Hotel Grand Crystal in the past month is 148.52 MYR, compared to city's average of 143.67 MYR.

    In which languages can Hotel Grand Crystal's employees communicate?

    Hotel Grand Crystal can communicate up to 3 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

    What is the typical rating that verified Business travelers' have given to Hotel Grand Crystal?

    Verified business travelers that have stayed at this property have given Hotel Grand Crystal an average rating of 7.1. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Couples' have given to Hotel Grand Crystal?

    Past couple travelers that have stayed at this property have given Hotel Grand Crystal an average rating of 7.3. You can look up on more detailed customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

    What do local visitors think about Hotel Grand Crystal?

    Past local visitors that have stayed at this property have given Hotel Grand Crystal an average rating of 8.1. You can look up on more comprehensive customer testimonials, and responses for this property down in the review section.

    What is the closest train, metro, or bus station to Hotel Grand Crystal?

    The closest train, metro, or bus station is Alor Setar Railway Station, 1131.85 m away from Hotel Grand Crystal.

    What is the closest airport to Hotel Grand Crystal?

    The nearest airport to Hotel Grand Crystal is Narathiwat Airport, 160.0 km away.

    What people love about Hotel Grand Crystal

    • 8

      Very good
      Cleanliness

      "Old but clean."

      mahfuz

      |

      17 October 2023

    • 10

      Exceptional
      Cleanliness

      "Clean and large room."

      Muhammad

      |

      15 October 2023

    • 7.6

      Very good
      Location

      "Location wise is fine as its was center of Alor Star."

      Bernardo

      |

      13 August 2023

    Property ranking|Compared to 331 Alor Setar properties
    Room comfort score
    6.8/10
    Room size
    23 sqm.
    Cheapest price score
    Couples review score
    7.5/10
    Better than
    93
    %
    of Alor Setar properties
    Bigger than
    91
    %
    of Alor Setar properties
    Better than
    88
    %
    of Alor Setar properties
    Better than
    80
    %
    of Alor Setar properties
    More about Hotel Grand Crystal

    More about Hotel Grand Crystal

    Hotel Grand Crystal

    Get the most from an urban escape in Alor Setar when you book a room at Hotel Grand Crystal. Located right in the city center, Hotel Grand Crystal saves you time and travel by letting you wake up right in the heart of the best neighborhood.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hotel Grand Crystal makes it easy to plan your day trips, sightseeing, and more around Alor Setar. Guests can enjoy free parking right at the hotel.
    Front desk services including luggage storage and safety deposit boxes can assist with your needs. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
    Hotel Grand Crystal also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


    Dining and things to do

    Every day at Hotel Grand Crystal begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Grand Crystal caters to its guests varied dietary restrictions with cuisine types such as halal available.


    Around the property

    Experience all the sights and local attractions of Alor Setar with Hotel Grand Crystal as your base. Never forget your time in Alor Setar with a special gift or trinket from Aman Central just 530 m away. Acquire some cultural knowledge with a day at Kedah Paddy Museum located 8.3 km away, where you can see famous works by local artists.


    Reasons to stay here

    Find some of the city's best deals here with rooms 94% cheaper than other options.
    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.6

    Most talked about facilities

    Swimming Pool

    43 mentions

    Housekeeping

    42 mentions

    Breakfast

    39 mentions

    Food & Dining

    16 mentions

    Languages spoken
    • English
    • Indonesian
    • Malay
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [continental]
    • Restaurant [halal]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • CCTV in common areas
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Bathtub
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Telephone
    • Towels
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Buffet
    Restaurants on site
    Putra Cafe
    • Menu: A-la-carte

    Location

    40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia, 5100
    Very good
    Location

    7.6

    Airports
    • Sultan Abdul Halim Airport (AOR)
      9.6 km
    • Langkawi International Airport (LGK)
      73.9 km
    Public transportation
    • Alor Setar Railway Station
      1.1 km
    • Anak Bukit
      7.0 km
    Hospital or clinic
    • BP
      130 m
    Shopping
    • Aman Central
      540 m
    Convenience store
    • 7 Eleven
      130 m
    Cash withdrawal
    • ATM
      600 m

    What's nearby

    Popular landmarks
    • Zahir Mosque
      340 m
    • Aman Central
      540 m
    • Muzium Di Raja
      560 m
    • Menara Alor Setar Tower
      730 m
    • Pekan Rabu Complex
      740 m
    • City Plaza Alor Setar Shopping Mall
      980 m
    • Rumah Kelahiran Mahathir
      1.0 km
    • Wat Nikrodharam
      1.6 km
    • Kedah State Museum
      1.7 km
    • Kedah Paddy Museum
      8.4 km
    Nearby landmarks
    • BP
      130 m
    • Sentosa Plaza
      130 m
    • Rumah Merdeka
      270 m
    • Venkat Skin Clinic
      290 m
    • Zahir Mosque
      340 m
    • Private Parking
      360 m
    • Muzium Padi
      370 m
    • Balai Besar
      390 m
    • The Big Clock Tower
      390 m
    • Balai Nobat
      400 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property requires a refundable security deposit of 50 MYR upon check-in.
    • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
    • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
    • The property requires late check-out charges of RM 10.00/per hour.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Extras
    • Breakfast charge (unless included in room price)17 MYR
    The property
    • Number of restaurants1
    • Number of rooms 130

    Property announcements

    Swimming pool is temporarily closed until further notice.

    Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
    The following hotel facilities will also be restricted until further notice:
    • Surau / Prayers facilities
    • Swimming pool
    • Other leisure facilities
    • Buffet restaurants
    • Meeting facilities / rooms / ballroom / events / exhibitions
    • Any other that involves mass gathering

    Reviews of Hotel Grand Crystal from real guests

    Provided by verified guests of Agoda
    7.1
    Location7.6
    Service7.5
    Value for money7.3
    Cleanliness6.9
    Room comfort and quality6.7
    Facilities6.6
    High score for Alor Setar
    Rating
    9+ Exceptional (191)
    8-9 Excellent (121)
    7-8 Very Good (278)
    6-7 Good (209)
    <6 Below Expectation (425)

    Show reviews that mention 

    Showing 1,224 verified guest comments
    12345
    10.0
    Exceptional
    Darul from Malaysia
    Family with young children
    Family Deluxe Triple
    Stayed 1 night in December 2022

    Perfect. Clean. Staff friendly.”

    Doesn't look nice from the outside, but superb inside. Convenient location for sightseeing, just need to drive. Parking is not a problem, plenty of spaces outside and at the back. Receptionists always smile. New and beautiful elevator. The pool is indoors, 4ft to 6ft deep, not suitable for children without supervision. Breakfast is okay, and the cafe staff is very friendly. Ironing facilities are available outside the room. The room is very clean, although the furniture is old. Despite the three lions outside, all the staff are Malay. According to some reviews, the cafe has a halal certificate, so don't worry. Facilities inside the room are great, everything is available. Don't judge a book by its cover, you won't regret it. Kids love it.

    Reviewed December 15, 2022
    Auto-translated through generative A.I.
    10.0
    Exceptional
    Nurqamarul from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 2 nights in February 2023

    Good to stay”

    All facilities are available. Breakfast is also provided. Delicious food with many options.

    Reviewed May 17, 2023
    Auto-translated through generative A.I.
    10.0
    Exceptional
    Nurqamarul from Malaysia
    Family with teens
    Deluxe Double
    Stayed 2 nights in February 2023

    Good to stay”

    Hotel lama tapi facilities 5 star hotel cuma dia lama. Staff ok, bersih, makanan sedap. Best

    Reviewed May 17, 2023
    10.0
    Exceptional
    Chan from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 4 nights in October 2022

    Old but good”

    I booked on behalf of my company's crew. Although the hotel is old. they liked the cleanliness and attentiveness of the hotel crew. Surrounding is the food court so food option is available to find. my crew droves a lorry, and there's enough parking lot to park it.

    Reviewed October 30, 2022
    10.0
    Exceptional
    suzana from Malaysia
    Solo traveler
    Deluxe Double
    Stayed 3 nights in December 2022

    best hotel”

    selalu check in sini kalau datang alor setar.. hotel bersih..staff yg peramah.. harga berpatutan korang wajib cek in sini walaupon hotel lama bilik dia luas..

    Reviewed December 08, 2022
    12345
    This is a popular property. Don't miss out!

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