Hotel Istana Kuala Lumpur City Centre
Conveniently situated in the Bukit Bintang part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
A very satisfying stay”
We arrived just in time for check in,.the staff were all very helpful and and friendly soo nice towards us. Upon check in i told the front desk that im celebrating my birthday here and if possible i want a room with a very nice view. She was so kind,upgraded our room and gave us a spacious room facing KLCC tower. I accidentally left my make up bag at the counter and when i went down to find the bag,a staff (i forgot his name) approached me and told that the bag is safe and kept by them. I was so happy and relief,cannot imagine if i lost the bag,lots of things inside. All in all it was a really nice experience staying there,we just walked to LV store near Pavillion. Thank you Istana Hotel.
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Dear Hasmizan Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Beautiful Hotel. Lovely Room. Great Breakfast.”
I have traveled over 20 countries. And this hotel ranks among the finest I have checked into. The rooms are large, clean and very well maintained. The breakfast was excellent and the location of the hotel is central KL. I will surely visit again.
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Dear Saiprakash Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Beautiful hotel in perfect location.”
This is our second stay at this hotel and we actually had to stay 4 nights as AirAsia had cancelled our original flight. It is ideally located to walk to the major shopping areas of Bukit Bintang and even the Petronas Towers with a monorail station across the road to access other areas. All the staff are very polite and professional, the rooms are great and the facilities are good. We love the massive buffet breakfast but it can get hectic at times. We will definately book here on our next trip to KL.
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Dear Rajah Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Very clean and staffs were very friendly and helpful. Will definitely come back the next time!”
Excellent service provided by the staffs. Food were delicious and atmosphere were great especially at the lobby and the poolside. Will definitely come back again.
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Dear Aldert Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects Hotel Istana’s hospitality. We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon. Thank you. Regards Hotel Istana Kuala Lumpur
Second Home”
I stayed in this fine establishment for the second time, and this was the longest stay I have ever been in one hotel (11 days). It was a hassle-free early check-in and pleasant surprise to find complimentary chocolates and fruit basket in the room, although I booked a standard room. My favourite place is the sports bar in the hotel and rearranging the area has given a better feel for the bar. Especially Mark knows how to make you feel welcomed and take care of you (80's music. cheers mate!!!) This time I missed Nora and Asmed (Hope I got the name right this time) for Hari Rayan holidays. Shree at the front desk was highly helpful and always with a big smile. The hotel is old, but it is functional. More than the hotel facilities or the location staff is the main asset of the hotel. Thank you for making my stay memorable. It felt like my second home. Hope you all are doing fine. I am looking forward to visiting you all soon.
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Dear Felix Thank you for choosing to stay with us and for your wonderful comments. Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects Hotel Istana’s hospitality. We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon. Thank you. Regards Hotel Istana Kuala Lumpur
Comfy and spacious ”
Room is big and comfortable, even though the building is abit old, the room has a big toilet bathtub and clean, with complete facilities, bed is comfortable. All service crew are very friendly.
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Dear Jas Thank you for your recent review as we always appreciate hearing from our guests. We are pleased that you were impressed with our hotel and the service provided by the team and that you were not disappointed in choosing to stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Awesome interior design and helpful staff”
I enjoyed my stay here. I was here for a conference. It is located in the middle of the town, and got goood food varieties. Definitely going here again if there is a chance!
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Fantastic hotel”
Thanks to the staff of the hotel Istana guests have the palace feeling AAAAA. We hope tourists come back soon to Kuala Lumpur after Corona virus as Istana Hotel is a great hotel to stay and relax for business people and tourists in the centre of Kuala Lumpur
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Dear Maria Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur
Convenient Hotel with Friendly Staff”
The hotel is a 10 minute walk to the Pavilion Shopping Mall in the Bukit Bintang Area. Closer to the hotel is an MRT and also a monorail station, and there is a bus stop where you can board free shuttle buses. We found the blue line to be interesting and it connects at the bus station with the red line which is the best route for sightseeing. The buffet breakfast was the best we’ve encountered at any hotel, the staff members are friendly and helpful and the pool is quite large and the water warm. We had a problem with the room but this was sorted out by Wiwin and the Concierge, Mr Zambia Baharudin. Strongly recommended.
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Dear John Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We look forward to your return to the hotel soon! Thank you. Regards Hotel Istana Kuala Lumpur
Refurbished and better than ever”
We have stayed at this hotel on many occasions. The hotel recently refurbished never disappoints. Clean, stylish, friendly staff with big rooms and big bathrooms. Central to most areas of the golden triangle with good walkways and pavements.
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Dear Brian Thank you so much for your outstanding review. We are delighted that you had a fantastic stay with us and that you were satisfied with our facilities and services. We truly appreciate your positive feedback which will certainly motivate our Associates to continue to improve their service delivery and satisfy our guests. My team and I look forward to the pleasure of welcoming you back for another wonderful stay again! Regards Hotel Istana Kuala Lumpur
Excellent hotel”
Awesome arrangement on Valentines Day, sweet written letter and very helpful staffs. No doubt will stay here next time. Thanks for all your hard work and keep up the good work!
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Dear Sandra Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Old but nice and clean”
Old furniture but the rooms is clean and spacious. Breakfast was really nice!
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Dear Muhammad Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur
Up to Mark!”
A legendary hotel in KL. Near pavillion. Room was good but the breakfast was a bit disappointing. Nevertheless, at the promo rate i booked, can't complaint much.
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Dear Jubaidah Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur
Old hotel recently refurbished”
The Istana is now owned by Tradewinds Corp - the same company that bought the City Centre Hilton and knocked it down. So there was talk of this iconic KL landmark suffering the same fate. But instead they have refurbished it and it now offers a clean spacious room, excellent coffee shop/restaurant and all room amenities work well. Plenty of car parking and right in the middle of everything. Free wifi that has a good speed. Staff are helpful without being overbearing and you can easily get a taxi or Grabcar. The bar, which was closed for years is now open again but is rather quiet. But cangkat Bukit Bintang and Pavilion are both 5 minutes walk away so you have plenty of evening dining and recreational opportunities.
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Dear Graham Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We hope that you will continue to support and stay with us on your next visit. Thank you. Regards Hotel Istana Kuala Lumpur
Fantastic hotel”
Fantastic hotel in centre of Kuala Lumpur. For a perfect stay always book Hotel Istana in Kuala Lumpur. AAAAA
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Dear Maria Thank you for reviewing your recent experience as we always appreciate hearing from our guests. We are happy that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Excellent”
The staff, the services, the rooms and everythings here are really great!!
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Dear Mohd Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We look forward to your return to the hotel soon! Thank you. Regards Hotel Istana Kuala Lumpur
great location”
if you are interested in kl nightlife, this place is a must stay to experience the nightlife. it is walking distance to changkat and also suzy wong. the club room was huge and there is a separate check in counter for visitors.
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Dear Lavannia Thank you for your review, We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Great service”
Check in was smooth, we received our key in less than 10 mins even though the hotel was packed with guests. As soon as we entered our room, I immediately noticed a strong cigarette smell and my husband confirmed it too. (I believe the previous guest smoked in the room and didn’t bother if it’s a non-smoking room). I called reception to request for a room change because I had my 2 young kids with me. I didn’t expect to be given a different room very fast but within 15 minutes the bell rang and voila! The bellman was already outside our room with the trolley and a key to our new room! I was so impressed with the service and how fast they resolved customer’s issue. Thank you for the great service, I definitely recommend this hotel because nothing beats great service quality. Thumbs up!
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Dear Agnesia Thank you for choosing to stay with us and for your wonderful comments. Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects Hotel Istana’s hospitality. We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon. Thank you. Regards Hotel Istana Kuala Lumpur
Best hotel with good food and interior design”
Just awesome!
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Dear Zalikha Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur
Best hotel in Kuala Lumpur! ”
Breakfast was great, the only minus was the temperature in the room - so cold!!!!
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Dear Mihaela Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We look forward to your return to the hotel soon! Thank you. Regards Hotel Istana Kuala Lumpur