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Exterior view, Hotel Majapahit Surabaya MGallery in Surabaya
MAJAPAHIT LEGENDARY SUITE, 1 King size Bed - Bed, Hotel Majapahit Surabaya MGallery in Surabaya
a green lawn chair in front of a lush green garden, Hotel Majapahit Surabaya MGallery in Surabaya
a living room filled with furniture and decorations, Hotel Majapahit Surabaya MGallery in Surabaya
Swimming pool [outdoor], Hotel Majapahit Surabaya MGallery in Surabaya
a hotel room with a pool table and chairs, Hotel Majapahit Surabaya MGallery in Surabaya
Hotel Majapahit Surabaya MGallery

Removed from saved list

9.2

Exceptional

655 reviews

655 reviews

Breakfast18
Housekeeping16
Garden7
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Wisata Rasa
150 m
Pasar Genteng
170 m
Plaza Tunjungan
320 m
Gramedia Bookstore
330 m
Wartel Shops
330 m
Popular landmarks
Tunjungan Plaza
450 m
Tugu Pahlawan
1.5 km
Monkasel (Submarine Monument)
1.7 km
Suramadu National Bridge
2.0 km
Sampoerna Museum
3.3 km
Closest landmarks
Kantor Garuda Indonesia
220 m
Posyandu Genteng
280 m
Top Ten & Coyote Bar
360 m
Transnet
380 m
DAISO
420 m

Hotel Majapahit Surabaya MGallery

Jalan Tunjungan 65, Surabaya Center, Surabaya, Indonesia, 60275 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Surabaya

Top Value

Check-in [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money9.2
Location rating9.5
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Hotel Majapahit Surabaya MGallery

CLASSIC ROOM, 2 Single Beds
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
MAJAPAHIT LEGENDARY SUITE, 1 King size Bed
...
  • Room size: 97 m²/1044 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
HERITAGE SUITE, 1 King size Bed
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
HERITAGE SUITE, 2 Single Beds
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
CLASSIC ROOM, 1 King size Bed
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Majapahit Legendary King Suite
...
  • Room size: 97 m²/1044 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Heritage Twin Suite
...
  • Room size: 57 m²/614 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Majapahit Legendary King Suite
...
  • Room size: 97 m²/1044 ft²
Enter dates to see prices
SUITE MAJAPAHIT LEGENDARY SUITE, 1 King size Bed
...
    Enter dates to see prices
    Copy of Copy of Heritage Suite
    ...
    • Room size: 57 m²/614 ft²
    Enter dates to see prices

    Frequently asked questions

    What type of restaurant cuisines are available at Hotel Majapahit Surabaya MGallery?

    Hotel Majapahit Surabaya MGallery has a wide range of cuisines and food options for you to pick from while spending your time at this property, which include Vegetarian restaurant, Buffet in restaurant, Chinese cuisine, International cuisine, Asian cuisine, and Western cuisine.

    Does Hotel Majapahit Surabaya MGallery provide shuttle service for getting around?

    For your convenience when traveling around the city, Hotel Majapahit Surabaya MGallery provides None right at your doorstep making it easy for you to get to places smoothly.

    Does Hotel Majapahit Surabaya MGallery have a swimming pool?

    While staying at Hotel Majapahit Surabaya MGallery, you can delight in the None facility to get your day started the best way with a splash for a revitalizing morning or evening.

    What measures does Hotel Majapahit Surabaya MGallery take in terms of hygiene, safety, and cleanliness?

    Hotel Majapahit Surabaya MGallery satisfy our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, doctor/nurse on call, sterilizing equipment, first aid kit, staff trained in safety protocol, temperature check for guests and staff, and body thermometer for all rounded safety precautions and hygiene protocols.

    What attractions are nearby Hotel Majapahit Surabaya MGallery that are in walking distance?

    While staying at Hotel Majapahit Surabaya MGallery, begin your holiday by exploring the nearest destinations that are within close proximity to the property which include Wisata Rasa, Pasar Genteng, and Plaza Tunjungan.

    How many floors does Hotel Majapahit Surabaya MGallery have?

    Hotel Majapahit Surabaya MGallery has a total of 2 floors.

    How many rooms does Hotel Majapahit Surabaya MGallery have?

    Hotel Majapahit Surabaya MGallery has a total of 139 rooms.

    How long do travelers typically stay at Hotel Majapahit Surabaya MGallery?

    Verified past guests that have stayed at Hotel Majapahit Surabaya MGallery had an average nightly stay of 2 nights at this property.

    What was the average room rate for Hotel Majapahit Surabaya MGallery been in the past month?

    The average room rate for Hotel Majapahit Surabaya MGallery in the past month is 1245580.44 IDR, compared to city's average of 241013.55 IDR.

    In which languages can Hotel Majapahit Surabaya MGallery's staff members communicate?

    Hotel Majapahit Surabaya MGallery can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

    What is the typical rating that verified Business travelers' have given to Hotel Majapahit Surabaya MGallery?

    Verified business travelers that have stayed at this property have given Hotel Majapahit Surabaya MGallery an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What famous shopping places are near to Hotel Majapahit Surabaya MGallery?

    Shopping options in Hotel Majapahit Surabaya MGallery’s Surabaya Center neighborhood include Tunjungan Plaza.

    See map

    Explore the neighborhood

    What people love about Hotel Majapahit Surabaya MGallery

    • 10

      Exceptional
      Staff 

      "Value for money, friendly and helpful staffs, strategic location, need and clean"

      KANESH

      |

      19 April 2023

    • 9.6

      Exceptional
      Cleanliness

      "Despite its age, my room was clean and spacious, ensuring a comfortable stay."

      B

      |

      13 April 2023

    • 8.8

      Excellent
      Location

      "Location is best, in the centre and walking distance to most places."

      Harvinder

      |

      1 May 2023

    Overall rating:

    9.2

    Exceptional
    655 reviews
    Cleanliness
    9.2
    Facilities
    9.0
    Location
    9.5
    Read all reviews >
    What travelers say they love:
    The location also great in which walking distance to the mal...
    Ak from Brunei Darussalam
    Solo traveler
    More about Hotel Majapahit Surabaya MGallery

    More about Hotel Majapahit Surabaya MGallery

    Hotel Majapahit Surabaya MGallery

    Hotel Majapahit Surabaya MGallery is the perfect choice for travelers who want to take in the sights and sounds of Surabaya. Experience an urban escape in Surabaya with a stay at Hotel Majapahit Surabaya MGallery, with its exceptional location right in the city center.
    Hotel Majapahit Surabaya MGallery provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surabaya.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Hotel Majapahit Surabaya MGallery. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel Majapahit Surabaya MGallery include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
    The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Majapahit Surabaya MGallery. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Majapahit Surabaya MGallery is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
    A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
    Hotel Majapahit Surabaya MGallery lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
    Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Hotel Majapahit Surabaya MGallery. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


    Around the property

    Take some time to explore Surabaya during your stay at the hotel. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 440 m away.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    9

    Most talked about facilities

    Breakfast

    6 mentions

    Food & Dining

    2 mentions

    Housekeeping

    2 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Internet services
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Billiards
    • Body scrub
    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Nightclub
    • On-site entertainment
    • Pub crawl
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Yoga room
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Covid-19 testing service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • A la carte breakfast
    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Bottle of water
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Poolside bar
    • Restaurant [halal]
    • Restaurant [kosher]
    • Restaurants
    • Room service [24-hour]
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Infirmary
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Kids meal
    • Playground
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Bicycle parking
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Baby cot (upon request)
    • Balcony/terrace
    • Bathrobes
    • Bathtub
    • Carpeting
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Electric kettle
    • Fan
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mirror
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate shower/bathtub
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Buffet
    Restaurants on site
    Sarkies
    • Cuisine: Chinese
    • Menu: Buffet
    Indigo
    • Cuisine: International
    • Menu: Buffet
    The MAJ
    • Cuisine: American, European, International
    • Menu: Buffet
    Lobby Lounge
    • Cuisine: International
    • Menu: Buffet
    Deli Shop
    • Cuisine: International
    • Menu: Buffet
    Roof Garden
    • Cuisine: International
    • Menu: A-la-carte

    Location

    Jalan Tunjungan 65, Surabaya Center, Surabaya, Indonesia, 60275
    Exceptional
    Location

    9.5

    Airports
    • Juanda International Airport (SUB)
      14.2 km
    • Abdul Rachman Saleh Airport (MLG)
      75.4 km
    Public transportation
    • Gubeng Train Station
      1.5 km
    • Pasar Turi Train Station
      1.5 km
    Hospital or clinic
    • Posyandu Genteng
      280 m
    Shopping
    • Tunjungan Plaza
      450 m
    Convenience store
    • Indomaret
      430 m
    Cash withdrawal
    • ATM
      140 m

    What's nearby

    Popular landmarks
    • Tunjungan Plaza
      450 m
    • Tugu Pahlawan
      1.5 km
    • Monkasel (Submarine Monument)
      1.7 km
    • Suramadu National Bridge
      2.0 km
    • Sampoerna Museum
      3.3 km
    • Bungkul Park
      3.5 km
    • Surabaya Town Square
      4.0 km
    • Surabaya's Zoo
      4.1 km
    • Pakuwon Food Festival
      7.0 km
    • Masjid Nasional Al Akbar Surabaya
      9.0 km
    Nearby landmarks
    • Wisata Rasa
      150 m
    • Pasar Genteng
      170 m
    • Kantor Garuda Indonesia
      220 m
    • Posyandu Genteng
      280 m
    • Plaza Tunjungan
      320 m
    • Gramedia Bookstore
      330 m
    • Wartel Shops
      330 m
    • Taman Prestasi
      340 m
    • Tunjungan Mall
      350 m
    • Surabaya Town Hall
      360 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until00:00
    • Check-out from12:00
    • Check-out until13:00
    Getting around
    • Airport transfer fee285000 IDR
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)185715 IDR
    • Daily Internet/Wi-Fi fee150000 IDR
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of floors2
    • Number of restaurants3
    • Number of rooms 139
    • Room voltage220
    • Year property opened1910
    • Most recent renovation2020

    Property announcements

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

    Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Hotel Majapahit Surabaya MGallery from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.2
    Facilities9.0
    Location9.5
    Service9.4
    Value for money9.2
    High score for Surabaya
    Rating
    9+ Exceptional (206)
    8-9 Excellent (36)
    7-8 Very Good (20)
    6-7 Good (9)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (59)
    Jun - Aug (58)
    Sep - Nov (59)
    Dec - Feb (102)

    Show reviews that mention 

    Showing 278 verified guest comments
    12345
    10.0
    Exceptional
    eliel from Indonesia
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in October 2022

    Historical Hotel”

    One of the best hotel in Surabaya. Went here for only a night and everything was beautiful. The architecture, rooms, and also the services. I was blown away how well kept this hotel is, especially the ballroom area. The glass deco is just beautiful! You can see from the original pictures they hang in front of the ballroom. Our room located pretty secluded, but I think every room has their own balcony looking to the garden. Which is nice! Ah, since it was quiet secluded, the room was a little bit damp. The receptionist staff could be more friendly towards local guests tho, they somewhat gave different treatment especially to foreign guests.

    Reviewed January 26, 2023

    See room deals

    10.0
    Exceptional
    Teo from Singapore
    Family with teens
    CLASSIC ROOM, 2 Single Beds
    Stayed 1 night in November 2022

    The most comfortable sleep we had in 10 days”

    We had been travelling around Surabaya for the past 10 days. Switching between hotels and air bnbs. Majapahit was our last stop. Not only was every one in awe with the beauty of the hotel and asking to spend more time here. (Unfortunately we couldnt). Arrived late and had an early flight. We all agreed we had the best sleep in 10 days. The bed was sooo comfy. Wished we could had stayed longer. Hope we could return again 1 day to properly enjoy it.

    Reviewed November 28, 2022

    See room deals

    10.0
    Exceptional
    Ak from Brunei Darussalam
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 4 nights in December 2022

    Beautiful Hotel & Great Location”

    The hotel design so nice, beautiful and historical. The location also great in which walking distance to the mall. The room service food also delicious and all the staffs working here are so friendly, helpful and very polite. As these was my first time staying in this hotel and also first time in Surabaya, the hotel receptionist upgraded my room from Classic King Room to Heritage Suite King Room.

    Reviewed December 26, 2022

    See room deals

    10.0
    Exceptional
    Teo from Singapore
    Family with teens
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in November 2022

    The most comfortable sleep”

    We checked in late and had to leave early. Kids were lamenting of not having sufficient time here as they really love it. We also had our best sleep during the 10 days in Surabaya. Even chanced upon a car free day at check out. Wish to properly experience this hotel again.

    Reviewed December 04, 2022

    See room deals

    10.0
    Exceptional
    Siti from Singapore
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in October 2022

    Strategic Location, Great Service and Absolutely Beautiful”

    This has got to be one of my favourite luxury hotels thus far. Great customer service, and absolutely clean hotel, and it sits only few km away from Tunjungan Plaza, and there are cafes just across the street. Famed for their stunning architecture, the hotel has her own stories to tell.

    Reviewed October 22, 2022

    See room deals

    10.0
    Exceptional
    Mohammad from Indonesia
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in July 2022

    Historical Hotel Majapahit”

    One of the historic hotels in Surabaya. A hotel with the nuances of the Dutch era in Indonesia. At the entrance, you are greeted with old paintings and ornaments. Enter the cool and beautiful hallway. Entering the room, you can see furniture made of wood, soft sofas with the feel of the past. Soft bed, clean bathroom, clean bathtub, complete toiletries too. If the night comes, you can enjoy the nuances of the night on Jalan Tunjungan.

    Reviewed August 03, 2022

    See room deals

    10.0
    Exceptional
    Matthias from Hong Kong SAR, China
    Family with young children
    CLASSIC ROOM, 1 King size Bed
    Stayed 2 nights in January 2023

    Great hotel and staying the second time ”

    I love the hotel. It has so much character. I booked 4 rooms for two nights. For one of the rooms we got an upgrade. One note to the management: all of the fridges are in desperate need of de-icing.

    Reviewed January 26, 2023

    See room deals

    10.0
    Exceptional
    Abdul from Malaysia
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 5 nights in August 2022

    Soerabaja independence-spirit aura hotel”

    We've got a good stay, and joined the Indonesian 77th Independence celebration day (17th Augustus), also held by the hotel, led by GM Pak Kahar Good stay and excellent access, and independence-spirit aura.

    Reviewed January 24, 2023

    See room deals

    10.0
    Exceptional
    Rio from Indonesia
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 4 nights in December 2022

    Antique hotel but well maintained”

    Beautiful architecture, friendly staff, clean bedroom, great location (near mall, foods). Note: bring your universal plug adapter.

    Reviewed January 11, 2023

    See room deals

    10.0
    Exceptional
    Laura from Australia
    Family with teens
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in December 2022

    Awesome hotel”

    Beautiful, well-kept historic mall - an oasis in busy downtown Surabaya across the road from Tunjungan Mall. Most comfortable beds anywhere! Buffet breakfast was fantastic

    Reviewed December 22, 2022

    See room deals

    10.0
    Exceptional
    IDA from United States
    Family with teens
    HERITAGE SUITE, 2 Single Beds
    Stayed 2 nights in September 2022

    Exceptional”

    This is one beautiful hotel!!! Love the gardens, very courteous and helpful staff; great service, lots of variety food in breakfast buffet, and oh fresh baked bakery. But It seemed to be lacking employees in Spa; couldn’t get service as scheduled due to late masseuse and or not enough staff working. Had to get massage outside of the hotel. But overall, it was great stay. Highly recommended, and I will stay there again whenever I come back to Surabaya.

    Reviewed September 27, 2022

    See room deals

    10.0
    Exceptional
    Maria from Indonesia
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 2 nights in November 2022

    Exceptional”

    In my opinion,the best hotel in surabaya especially for a history buff like me, the story of the heritage,decor location and the food was also good!

    Reviewed February 06, 2023

    See room deals

    10.0
    Exceptional
    Udi from Monaco
    Couple
    HERITAGE SUITE, 1 King size Bed
    Stayed 2 nights in December 2022

    Center location hotel with excellent service ”

    Feeling like going back to colonial era? This hotel is for you. Rich of historic moments and furniture with amazing service from the staff. Location is in the middle of town, close to the mall. If you visit Surabaya, don’t hesitate to stay here

    Reviewed December 09, 2022

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    10.0
    Exceptional
    Sabrina from Indonesia
    Couple
    HERITAGE SUITE, 1 King size Bed
    Stayed 3 nights in August 2022

    The staff is amazing”

    I would give 7 star for the staff. Very helpful with all our need, polite, communicative, and friendly in a good manner. Such a amazing 2 night we have and definitely will come back again. Thank you for making our stay comfortable.

    Reviewed August 14, 2022

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    10.0
    Exceptional
    Arum from Indonesia
    Family with young children
    HERITAGE SUITE, 2 Single Beds
    Stayed 1 night in December 2022

    Stay at historical hotel”

    Its 5 star hotel with authentic interior & ambience. It brought me into colonialism era. I really love the location cause its really close to the shopping center , public places ,easy to find food & accomodation. Wants to get back in occasion

    Reviewed December 31, 2022

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    10.0
    Exceptional
    Matthias from Germany
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 3 nights in July 2022

    Stunning heritage hotel”

    I loved the hotel the minute I walked in. It is well maintained and the decor let me step back to the past. Exterior color work very well. I will definitely stay again. TV remote control had many broken buttons in room 006 but I didn’t bother calling anyone and just took rest. Bit odd is that the shower cubicle is leveled to the opposite site of the drain. I can recommend everyone to stay there especially when you like history. Very wifi everywhere, I had a hotspot in my room.

    Reviewed July 27, 2022

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    10.0
    Exceptional
    Jermaine from Singapore
    Group
    CLASSIC ROOM, 2 Single Beds
    Stayed 2 nights in June 2022

    Posh and comfortable stay”

    Room was great and staff was helpful. Note that the hotel does not have lift so was quite a hassle to up and down. Location was great and clean rooms!

    Reviewed October 05, 2022

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    10.0
    Exceptional
    Lana from Indonesia
    Family with teens
    CLASSIC ROOM, 2 Single Beds
    Stayed 1 night in October 2022

    Old hotel very well maintained.”

    The best things about this hotel is the location and the furniture/interior. The location is prime and adjacent to Tunjungan Plaza. The furniture is old but all in good shape as well as the interior of the entire hotel.

    Reviewed November 24, 2022

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    9.6
    Exceptional
    Luisa from Indonesia
    Business traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 2 nights in January 2023

    Beautiful hotel that keeps the old charm”

    Always love to stay at this hotel whenever I travel to Surabaya. It keeps the charm of the old days with beautiful gardens. The restaurant also serves good food and good service. The front office staff however needs to be improved with good attitude towards service.

    Reviewed January 31, 2023

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    10.0
    Exceptional
    roy from United Kingdom
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 2 nights in September 2022

    Classic Quality”

    I've stayed here a few years ago, it's such an impressive hotel with a rich history. On this visit the staff kindly upgraded my room...it was such a pleasure to stay there. Majapahit is like an Indonesian version of Raffles Hotel in Singapore...if you are ever visiting Surabaya, don't miss the opportunity to experience this lovely hotel.

    Reviewed September 19, 2022

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