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9.2
Exceptional
655 reviews
655 reviews
"Value for money, friendly and helpful staffs, strategic location, need and clean"
"Despite its age, my room was clean and spacious, ensuring a comfortable stay."
"Location is best, in the centre and walking distance to most places."
"Hotel is in a superb location."
"The room is super huge and love the vintage feel."
9.5
Exceptional
Location rating score
Hotel Majapahit Surabaya MGallery
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
3 travelers have booked today.
Value for money | 9.2 |
Location rating | 9.5 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 14.2 km |
What type of restaurant cuisines are available at Hotel Majapahit Surabaya MGallery?
Hotel Majapahit Surabaya MGallery has a wide range of cuisines and food options for you to pick from while spending your time at this property, which include Vegetarian restaurant, Buffet in restaurant, Chinese cuisine, International cuisine, Asian cuisine, and Western cuisine.
Does Hotel Majapahit Surabaya MGallery provide shuttle service for getting around?
For your convenience when traveling around the city, Hotel Majapahit Surabaya MGallery provides None right at your doorstep making it easy for you to get to places smoothly.
Does Hotel Majapahit Surabaya MGallery have a swimming pool?
While staying at Hotel Majapahit Surabaya MGallery, you can delight in the None facility to get your day started the best way with a splash for a revitalizing morning or evening.
What measures does Hotel Majapahit Surabaya MGallery take in terms of hygiene, safety, and cleanliness?
Hotel Majapahit Surabaya MGallery satisfy our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, doctor/nurse on call, sterilizing equipment, first aid kit, staff trained in safety protocol, temperature check for guests and staff, and body thermometer for all rounded safety precautions and hygiene protocols.
What attractions are nearby Hotel Majapahit Surabaya MGallery that are in walking distance?
While staying at Hotel Majapahit Surabaya MGallery, begin your holiday by exploring the nearest destinations that are within close proximity to the property which include Wisata Rasa, Pasar Genteng, and Plaza Tunjungan.
How many floors does Hotel Majapahit Surabaya MGallery have?
Hotel Majapahit Surabaya MGallery has a total of 2 floors.
How many rooms does Hotel Majapahit Surabaya MGallery have?
Hotel Majapahit Surabaya MGallery has a total of 139 rooms.
How long do travelers typically stay at Hotel Majapahit Surabaya MGallery?
Verified past guests that have stayed at Hotel Majapahit Surabaya MGallery had an average nightly stay of 2 nights at this property.
What was the average room rate for Hotel Majapahit Surabaya MGallery been in the past month?
The average room rate for Hotel Majapahit Surabaya MGallery in the past month is 1245580.44 IDR, compared to city's average of 241013.55 IDR.
In which languages can Hotel Majapahit Surabaya MGallery's staff members communicate?
Hotel Majapahit Surabaya MGallery can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the typical rating that verified Business travelers' have given to Hotel Majapahit Surabaya MGallery?
Verified business travelers that have stayed at this property have given Hotel Majapahit Surabaya MGallery an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What famous shopping places are near to Hotel Majapahit Surabaya MGallery?
Shopping options in Hotel Majapahit Surabaya MGallery’s Surabaya Center neighborhood include Tunjungan Plaza.
10
"Value for money, friendly and helpful staffs, strategic location, need and clean"
KANESH
|
19 April 2023
9.6
"Despite its age, my room was clean and spacious, ensuring a comfortable stay."
B
|
13 April 2023
8.8
"Location is best, in the centre and walking distance to most places."
Harvinder
|
1 May 2023
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya MGallery is the perfect choice for travelers who want to take in the sights and sounds of Surabaya. Experience an urban escape in Surabaya with a stay at Hotel Majapahit Surabaya MGallery, with its exceptional location right in the city center.
Hotel Majapahit Surabaya MGallery provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Surabaya.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Majapahit Surabaya MGallery. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel Majapahit Surabaya MGallery include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Majapahit Surabaya MGallery. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Majapahit Surabaya MGallery is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Hotel Majapahit Surabaya MGallery lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Hotel Majapahit Surabaya MGallery. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take some time to explore Surabaya during your stay at the hotel. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 440 m away.
9
Breakfast
6 mentions
Food & Dining
2 mentions
Housekeeping
2 mentions
9.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Historical Hotel”
One of the best hotel in Surabaya. Went here for only a night and everything was beautiful. The architecture, rooms, and also the services. I was blown away how well kept this hotel is, especially the ballroom area. The glass deco is just beautiful! You can see from the original pictures they hang in front of the ballroom. Our room located pretty secluded, but I think every room has their own balcony looking to the garden. Which is nice! Ah, since it was quiet secluded, the room was a little bit damp. The receptionist staff could be more friendly towards local guests tho, they somewhat gave different treatment especially to foreign guests.
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The most comfortable sleep we had in 10 days”
We had been travelling around Surabaya for the past 10 days. Switching between hotels and air bnbs. Majapahit was our last stop. Not only was every one in awe with the beauty of the hotel and asking to spend more time here. (Unfortunately we couldnt). Arrived late and had an early flight. We all agreed we had the best sleep in 10 days. The bed was sooo comfy. Wished we could had stayed longer. Hope we could return again 1 day to properly enjoy it.
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Beautiful Hotel & Great Location”
The hotel design so nice, beautiful and historical. The location also great in which walking distance to the mall. The room service food also delicious and all the staffs working here are so friendly, helpful and very polite. As these was my first time staying in this hotel and also first time in Surabaya, the hotel receptionist upgraded my room from Classic King Room to Heritage Suite King Room.
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The most comfortable sleep”
We checked in late and had to leave early. Kids were lamenting of not having sufficient time here as they really love it. We also had our best sleep during the 10 days in Surabaya. Even chanced upon a car free day at check out. Wish to properly experience this hotel again.
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Strategic Location, Great Service and Absolutely Beautiful”
This has got to be one of my favourite luxury hotels thus far. Great customer service, and absolutely clean hotel, and it sits only few km away from Tunjungan Plaza, and there are cafes just across the street. Famed for their stunning architecture, the hotel has her own stories to tell.
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Historical Hotel Majapahit”
One of the historic hotels in Surabaya. A hotel with the nuances of the Dutch era in Indonesia. At the entrance, you are greeted with old paintings and ornaments. Enter the cool and beautiful hallway. Entering the room, you can see furniture made of wood, soft sofas with the feel of the past. Soft bed, clean bathroom, clean bathtub, complete toiletries too. If the night comes, you can enjoy the nuances of the night on Jalan Tunjungan.
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Great hotel and staying the second time ”
I love the hotel. It has so much character. I booked 4 rooms for two nights. For one of the rooms we got an upgrade. One note to the management: all of the fridges are in desperate need of de-icing.
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Soerabaja independence-spirit aura hotel”
We've got a good stay, and joined the Indonesian 77th Independence celebration day (17th Augustus), also held by the hotel, led by GM Pak Kahar Good stay and excellent access, and independence-spirit aura.
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Antique hotel but well maintained”
Beautiful architecture, friendly staff, clean bedroom, great location (near mall, foods). Note: bring your universal plug adapter.
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Awesome hotel”
Beautiful, well-kept historic mall - an oasis in busy downtown Surabaya across the road from Tunjungan Mall. Most comfortable beds anywhere! Buffet breakfast was fantastic
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Exceptional”
This is one beautiful hotel!!! Love the gardens, very courteous and helpful staff; great service, lots of variety food in breakfast buffet, and oh fresh baked bakery. But It seemed to be lacking employees in Spa; couldn’t get service as scheduled due to late masseuse and or not enough staff working. Had to get massage outside of the hotel. But overall, it was great stay. Highly recommended, and I will stay there again whenever I come back to Surabaya.
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Exceptional”
In my opinion,the best hotel in surabaya especially for a history buff like me, the story of the heritage,decor location and the food was also good!
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Center location hotel with excellent service ”
Feeling like going back to colonial era? This hotel is for you. Rich of historic moments and furniture with amazing service from the staff. Location is in the middle of town, close to the mall. If you visit Surabaya, don’t hesitate to stay here
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The staff is amazing”
I would give 7 star for the staff. Very helpful with all our need, polite, communicative, and friendly in a good manner. Such a amazing 2 night we have and definitely will come back again. Thank you for making our stay comfortable.
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Stay at historical hotel”
Its 5 star hotel with authentic interior & ambience. It brought me into colonialism era. I really love the location cause its really close to the shopping center , public places ,easy to find food & accomodation. Wants to get back in occasion
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Stunning heritage hotel”
I loved the hotel the minute I walked in. It is well maintained and the decor let me step back to the past. Exterior color work very well. I will definitely stay again. TV remote control had many broken buttons in room 006 but I didn’t bother calling anyone and just took rest. Bit odd is that the shower cubicle is leveled to the opposite site of the drain. I can recommend everyone to stay there especially when you like history. Very wifi everywhere, I had a hotspot in my room.
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Posh and comfortable stay”
Room was great and staff was helpful. Note that the hotel does not have lift so was quite a hassle to up and down. Location was great and clean rooms!
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Old hotel very well maintained.”
The best things about this hotel is the location and the furniture/interior. The location is prime and adjacent to Tunjungan Plaza. The furniture is old but all in good shape as well as the interior of the entire hotel.
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Beautiful hotel that keeps the old charm”
Always love to stay at this hotel whenever I travel to Surabaya. It keeps the charm of the old days with beautiful gardens. The restaurant also serves good food and good service. The front office staff however needs to be improved with good attitude towards service.
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Classic Quality”
I've stayed here a few years ago, it's such an impressive hotel with a rich history. On this visit the staff kindly upgraded my room...it was such a pleasure to stay there. Majapahit is like an Indonesian version of Raffles Hotel in Singapore...if you are ever visiting Surabaya, don't miss the opportunity to experience this lovely hotel.
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