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View, OYO 89948 Hotel Masai Utama in Johor Bahru
Standard Single Room - View, OYO 89948 Hotel Masai Utama in Johor Bahru
Lobby, OYO 89948 Hotel Masai Utama in Johor Bahru
Exterior view, OYO 89948 Hotel Masai Utama in Johor Bahru
Exterior view, OYO 89948 Hotel Masai Utama in Johor Bahru
Reception, OYO 89948 Hotel Masai Utama in Johor Bahru
Reception, OYO 89948 Hotel Masai Utama in Johor Bahru

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6.4

Good

412 reviews

412 reviews

See map
See map

6.8

Good

Location rating score

Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple 13.2 km
Jalan Wong Ah Fook 13.3 km
KSL City Mall 13.4 km
Johor Bahru City Square 13.4 km
Angry Birds Activity Park 13.4 km
Johor Zoo 14.1 km
Sultan Abu Bakar State Mosque 14.9 km
Danga Bay 17.9 km
Paradigm Mall Johor Bahru 22.3 km
Legoland Malaysia 28.9 km
Nearby landmarks
Klinik Pergigian Masai 590 m
Gedung Ten Ten Masai 620 m
Indah Shopping Center 620 m
NORAHWAX JOHOR BAHRU 770 m
Hien Tian Meow Temple 810 m
Klinik Kesihatan Masai 1.1 km
Hares Fitness Center 1.3 km
Taman Bukit Dahlia Playground 1.6 km
Balau Park and Field 1.7 km
Today's Market 1.8 km

OYO 89948 Hotel Masai Utama

No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750 - See map

Make your best journey to Johor Bahru with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Masai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia.

Highlights

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Daily housekeeping

Elevator

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Free Wi-Fi in all rooms!

Contactless check-in/out

Wi-Fi in public areas

Family room

Daily housekeeping

Kitchen

Car park [nearby]

Smoke-free property

Your dates are popular among travelersPopular destination! Properties in Johor Bahru are being booked every minute!
Value for money6.8
Location rating6.8
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport7.6 km

Rooms available at OYO 89948 Hotel Masai Utama

Family Suite
...
  • Room size: 10 m²/108 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 single bed and 1 double b...
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Deluxe Twin Room
...
  • Street view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Street view
  • Non-smoking
  • 1 double bed
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Standard Single Room
...
  • No Windows view
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Shower
  • 2 single beds
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Standard Room
...
  • Shower
  • 1 double bed or 2 single be...
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Deluxe Room
...
  • Shower
  • 2 single beds or 1 double b...
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Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at OYO 89948 Hotel Masai Utama?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to OYO 89948 Hotel Masai Utama?

For those who wish to drive their own cars, OYO 89948 Hotel Masai Utama has a car park that's close to the hotel. Self-parking is conveniently available at the hotel.

What is the smoking policy at OYO 89948 Hotel Masai Utama?

OYO 89948 Hotel Masai Utama does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby OYO 89948 Hotel Masai Utama?

OYO 89948 Hotel Masai Utama is located in Masai, famous for good restaurants such as ROWAN & PARSLEY food atelier, Alegria Restaurant and Yuanbin Cafe.

What popular shopping places are close to OYO 89948 Hotel Masai Utama?

Located in the Masai area, OYO 89948 Hotel Masai Utama is close to great shopping choices like Mydin Mall.

What are popular attractions near OYO 89948 Hotel Masai Utama?

Guests at OYO 89948 Hotel Masai Utama can easily visit Hien Tian Meow Temple, Balau Park and Field and JALAN BERINGIN RECREATION PARK located in the Masai area.

See map

Explore the neighborhood

What people love about OYO 89948 Hotel Masai Utama

  • 10

    Exceptional
    Cleanliness

    "Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap!"

    Azi

    |

    29 September 2021

  • 10

    Exceptional
    Cleanliness

    "Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap!"

    Azi

    |

    29 September 2021

  • 10

    Exceptional
    Spaciousness

    "Spacious room affordably priced for travellers in strategic location plenty of food around and amenities."

    Lee

    |

    27 January 2020

Property ranking|Compared to 3,540 Johor Bahru properties
See all rankings
Room comfort score
6.1/10
Room size
3 sqm.
Couples review score
6.5/10
Value for money score
6.8/10
Better than
96
%
of Johor Bahru properties
Bigger than
89
%
of Johor Bahru properties
Better than
85
%
of Johor Bahru properties
Better than
84
%
of Johor Bahru properties
Overall rating:

6.4

Good
412 reviews
Cleanliness
6.0
Facilities
5.9
Location
6.8
Read all reviews >
More about OYO 89948 Hotel Masai Utama

More about OYO 89948 Hotel Masai Utama

OYO 89948 Hotel Masai Utama

OYO 89948 Hotel Masai Utama is a distinct addition to Johor Bahru and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at OYO 89948 Hotel Masai Utama.
OYO 89948 Hotel Masai Utama offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at OYO 89948 Hotel Masai Utama is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 13.4 km away.


Reasons to stay here

This hotel beats 83% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Johor Bahru.

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Amenities and facilities

Review score
Facilities

5.9

Most talked about facilities

Housekeeping

9 mentions

Breakfast

6 mentions

Internet

5 mentions

Taxi

1 mention

Languages spoken
  • English
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Kitchen
Cleanliness and safety
  • First aid kit
  • Safe dining setup
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Fire extinguisher
  • Pets allowed
Getting around
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750
Good
Location

6.8

Airports
  • Seletar Airport (XSP) - Singapore
    7.6 km 40 min drive
  • Singapore Changi Airport (SIN) - Singapore
    17.9 km 2.6 hour drive
Hospital or clinic
  • Klinik Pergigian Masai
    590 m
Convenience store
  • 7 Eleven
    480 m 5 min drive
Cash withdrawal
  • ATM
    80 m 6 min walk

What's nearby

Popular landmarks
  • Arulmigu Sri Rajakaliamman Glass Temple
    13.2 km
  • Jalan Wong Ah Fook
    13.3 km
  • KSL City Mall
    13.4 km
  • Johor Bahru City Square
    13.4 km
  • Angry Birds Activity Park
    13.4 km
  • Johor Zoo
    14.1 km
  • Sultan Abu Bakar State Mosque
    14.9 km
  • Danga Bay
    17.9 km
  • Paradigm Mall Johor Bahru
    22.3 km
  • Legoland Malaysia
    28.9 km
Nearby landmarks
  • Klinik Pergigian Masai
    590 m
  • Gedung Ten Ten Masai
    620 m
  • Indah Shopping Center
    620 m
  • NORAHWAX JOHOR BAHRU
    770 m
  • Hien Tian Meow Temple
    810 m
  • Klinik Kesihatan Masai
    1.1 km
  • Hares Fitness Center
    1.3 km
  • Taman Bukit Dahlia Playground
    1.6 km
  • Balau Park and Field
    1.7 km
  • Today's Market
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:00
  • Check-out until12:00
The property
  • Number of rooms 96
  • Year property opened2010

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of OYO 89948 Hotel Masai Utama from real guests

Provided by verified guests of Agoda
Cleanliness6.0
Facilities5.9
Location6.8
Room comfort and quality6.1
Service6.7
Value for money6.8
High score for Johor Bahru
Rating
9+ Exceptional (15)
8-9 Excellent (6)
7-8 Very Good (22)
6-7 Good (22)
<6 Below Expectation (92)
Time of the year
Mar - May (41)
Jun - Aug (42)
Sep - Nov (31)
Dec - Feb (43)

Show reviews that mention 

Showing 157 verified guest comments
12345
10.0
Exceptional
Azi from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in September 2021

Good as always”

Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap! My team was able to get their private time by not sharing a room. We will always choose this hotel for our Pasir Gudang business trip.

Reviewed September 29, 2021

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Hi, Azi! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

Responded October 01, 2021
OYO 89948 Hotel Masai Utama
10.0
Exceptional
Azi from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in September 2021

Value for money”

Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap! My team was able to get their private time by not sharing a room. We will always choose this hotel for our Pasir Gudang business trip.

Reviewed September 29, 2021

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Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

Responded October 03, 2021
OYO 89948 Hotel Masai Utama
10.0
Exceptional
Lee from Malaysia
Group
Standard Double Room
Stayed 1 night in December 2019

excellent location and great room”

spacious room affordably priced for travellers in strategic location plenty of food around and amenities. friendly staff and helpful security guards. definitely will be my regular for Penang trips

Reviewed January 27, 2020

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10.0
Exceptional
mohd from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in June 2020

The best service and facilities.”

For me this hotel is very good in terms of service, reasonable price and excellent facilities. I stay at this hotel regularly. I have recommended this hotel to my friend.

Reviewed June 30, 2020

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Hello, thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Leo

Responded July 01, 2020
OYO 89948 Hotel Masai Utama
10.0
Exceptional
mohd from Malaysia
Business traveler
Standard Single Room
Stayed 2 nights in June 2020

The best service and facilities”

excellent service, reasonable price and excellent facilities

Reviewed June 30, 2020

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Hi, Mohd! We are glad to see that you liked our services. Regards, Jane

Responded July 01, 2020
OYO 89948 Hotel Masai Utama
10.0
Exceptional
ivon from Malaysia
Business traveler
Deluxe Twin Room
Stayed 2 nights in December 2020

price”

best price

Reviewed December 09, 2020

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Thanks for rating us superbly, Ivon! Glad to know that you loved our services :) Regards, Adam

Responded December 11, 2020
OYO 89948 Hotel Masai Utama
10.0
Exceptional
SARANNYA from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in November 2019

Excellent”

Very good hotel

Reviewed December 09, 2019

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10.0
Exceptional
Siti from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in November 2018

great hotel”

great hotel

Reviewed May 14, 2019

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8.4
Excellent
Tein from Malaysia
Business traveler
Standard Single Room
Stayed 1 night in February 2021

Excellent service from hotel staff”

The hotel staff were very helpful towards my requiest. The WIFI was fantastic. TV is good.

Reviewed February 23, 2021

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Hi, Tein! Appreciate your valuable feedback. Your kind words of appreciation always motivate us to serve you even better than before. Looking forward to hosting you soon with superb experience further. Regards, Kim!

Responded February 24, 2021
OYO 89948 Hotel Masai Utama
8.4
Excellent
Dasvani from Malaysia
Couple
Standard Double Room
Stayed 1 night in March 2021

Hotel”

It was nice and confortable me and my partner like it . im all the way from kl it was near too .

Reviewed March 15, 2021

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Great to hear this, Dasvani! Thank you for joining our family and we will always aim to live up to your standards. Regards, Sophia!

Responded March 16, 2021
OYO 89948 Hotel Masai Utama
7.2
Very good
Zul from Malaysia
Business traveler
Deluxe Double Room
Stayed 1 night in January 2022

Not the best stay”

Booked queen bed from agoda, when arrive at the hotel, they said queen bed is unavailable. Had to settled for twin bed. Room is not properly maintained. Ashtray full with cigarrete butts. Found cockroach inside the room! Soap was not provided. Hot water was unavailable. Kettle was full with ants inside. Although price is cheap, the hotel could do better.

Reviewed January 26, 2022

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Apologies for the inconvenience caused, Zul! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Amina!

Responded January 29, 2022
OYO 89948 Hotel Masai Utama
7.6
Very good
Joe from Malaysia
Business traveler
Standard Double Room
Stayed 2 nights in January 2020

Good location for work”

Very near to the place that I needed to work. Very satisfactory

Reviewed April 15, 2020

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We appreciate your feedback, Joe! Have a wonderful day ahead :) Regards, Marie

Responded April 16, 2020
OYO 89948 Hotel Masai Utama
8.0
Excellent
J from Malaysia
Business traveler
Standard Single Room
Stayed 1 night in March 2021

reasonable choice”

reasonable price

Reviewed March 09, 2021

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Hi J, Thanks for your amazing words of appreciation. Have a wonderful day! Regards, Damia!

Responded March 09, 2021
OYO 89948 Hotel Masai Utama
7.2
Very good
fazidah from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in July 2020

Comfortable rooms. But channel for tv always 'no signal'. Disturb our mood to watching TV. ”

Please upgrade tv channel or any option to be good better.

Reviewed July 12, 2020

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Sorry for the unpleasant experience you had with us. Fazidah! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Anni.

Responded July 14, 2020
OYO 89948 Hotel Masai Utama
7.6
Very good
Haslinah from Singapore
Solo traveler
Standard Double Room
Stayed 2 nights in September 2018

Very good”

Friendly staff and clean room.

Reviewed April 14, 2019

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6.8
Good
Amran from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in March 2019

Average ”

Room 229 - twin beds Pros ~ room is spacious ~ friendly staff ~ parking with security guard ~ hotel hall nice Cons ~ room walls no decorations ~ floor feels sands ~ bed sheets not clear enough ~ tv channel bad ~ cockroaches inside bathroom ~ no lift ( perhaps coz 2 floors only )

Reviewed March 11, 2019

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6.4
Good
Nur from Malaysia
Solo traveler
Standard Single Room
Stayed 1 night in July 2020

Everything is good except the room had cockroaches ”

Not comfortable to stay as the room and toilet had cockroaches. Tv got only a few channel. During night, there was someone knocking my door. Aircond and water heater functioning well.

Reviewed September 14, 2020

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Hi, Nur! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

Responded September 16, 2020
OYO 89948 Hotel Masai Utama
6.0
Chan from Malaysia
Business traveler
Standard Double Room
Stayed 4 nights in April 2021

Value for money, but it can be further improve”

No lift, so cuatomer need to carry luggage to 1st or 2nd floor. The cleanliness of carpet is no good. Room is big and towel is new. But the car park area need to install some lighting. Outside is too dark and feel unsafe if we back to hotel at night. If possible, provide RO water/drinking water with heater at ground floor for us to refill. We can enjoy a cup noodles after purchase from machine.

Reviewed May 04, 2021

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Apologies for the problems you had faced, Chan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

Responded May 05, 2021
OYO 89948 Hotel Masai Utama
6.4
Good
Jimmy from Malaysia
Family with young children
Family Suite
Stayed 1 night in December 2020

Just for my advise”

Booking I ask for non smoking room.. Instead I got room full of cigarette smell. The aircond very bad. I just blowing air not cool..

Reviewed December 20, 2020

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Hi Jimmy, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Bella!

Responded December 21, 2020
OYO 89948 Hotel Masai Utama
6.4
Good
Selvaraj from Malaysia
Business traveler
Deluxe Twin Room
Stayed 4 nights in June 2021

Attitude of front desk ”

The front desk staff was very rude during our check out

Reviewed June 21, 2021

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Hi, Selvaraj! Please accept our apologies for the mishaps you faced during your stay. We agree that things like this are intolerable. Therefore, to ensure improved results in the future, we have forwarded this matter to the appropriate team. Regards ok out, Bella!

Responded June 22, 2021
OYO 89948 Hotel Masai Utama
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