Entrance, Hotel Neo+ Penang by ASTON in Penang
Neo Double Room - View, Hotel Neo+ Penang by ASTON in Penang
Restaurant, Hotel Neo+ Penang by ASTON in Penang
Facilities, Hotel Neo+ Penang by ASTON in Penang
Swimming pool, Hotel Neo+ Penang by ASTON in Penang
Lobby, Hotel Neo+ Penang by ASTON in Penang
Balcony/terrace, Hotel Neo+ Penang by ASTON in Penang

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8.0Excellent

10,550 reviews

10,550 reviews

Location 8.5
Cleanliness 8.1
Room comfort and quality 8.1
Service 8.0
Value for money 8.0
Facilities 7.7
See map

8.5Excellent

Location rating score

Excellent location - 170 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
The Swagger Salon
30 m
Hin Bus Depot
40 m
Gama Supermarket & Department store
160 m
George Town
210 m
M Mall
270 m
Popular landmarks
Armenian Street
960 m
Khoo Kongsi
1.0 km
Cheong Fatt Tze - The Blue Mansion
1.2 km
Chew's Jetty
1.3 km
Pinang Peranakan Mansion
1.5 km
Closest landmarks
Penang Tourist Guide Association
280 m
Penang Nagarathar Sivan Temple
310 m
Penang House of Music
320 m
Church of Our Lady Sorrows
340 m
Komtar Complex
350 m

Hotel Neo+ Penang by ASTON

68, Jalan Gurdwara, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 3 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Highlights

Located in heart of Penang

Check-in [24-hour]

Great Breakfast

Great View

270 meters to public transportation

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Spa

This property is in high demand!

22 travelers have booked today.

Value for money8.0
Distance to city center33.3 km
Location rating8.5
Nearest airportPenang International Airport (PEN)
Distance to airport14.2 km

Rooms available at Hotel Neo+ Penang by ASTON

Excellent
Room comfort & quality

8.1

Space Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Orion Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Space Family Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Neo Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Neo Twin Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 38 m²/409 ft²
  • Shower
Enter dates to see prices
Standard Room
...
  • Room size: 21 m²/226 ft²
  • Shower
Enter dates to see prices
Family Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Family Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What points of interest are close by Hotel Neo+ Penang by ASTON that are in walking distance?

While residing at Hotel Neo+ Penang by ASTON, begin your vacation by discovering the closest destinations that are within close proximity to the property which include Gama Supermarket & Department store, George Town, and M Mall.

What public parks are within range of Hotel Neo+ Penang by ASTON?

While remaining at Hotel Neo+ Penang by ASTON, take joy in your morning or evening walk at nearby park which include Dato' Kramat Gardens, Friendship Park, and Irrawaddy Road Pocket Park.

What are the property's policies for children's bedding at Hotel Neo+ Penang by ASTON?

Hotel Neo+ Penang by ASTON's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Hotel Neo+ Penang by ASTON built?

Hotel Neo+ Penang by ASTON was built in 2014.

What do travelers love most about Hotel Neo+ Penang by ASTON?

Past visitors that stayed at Hotel Neo+ Penang by ASTON have given this property a rating of 8.548 for its outstanding location as the primary highlight for their stay.

What is the verified guest review consensus about Hotel Neo+ Penang by ASTON's view?

70.0% of our past customer assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Neo+ Penang by ASTON down in the review section.

What is the average rating that past Group travelers have given to Hotel Neo+ Penang by ASTON?

Past group travelers that have stayed at this property have given Hotel Neo+ Penang by ASTON an average rating of 8.1. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Neo+ Penang by ASTON?

Verified local travelers that have stayed at this property have given Hotel Neo+ Penang by ASTON an average rating of 8.4. You can look up on more descriptive customer evaluations, and comments for this property down in the review section.

Can special events be hosted at Hotel Neo+ Penang by ASTON?

This property offers an indoor venue for your memorable get together.

What people love about Hotel Neo+ Penang by ASTON

  • 8

    Very good
    Location

    "Best location & clean."

    Joanne

    |

    16 October 2023

  • 7.6

    Very good
    Cleanliness

    "Clean and covenient"

    Delphine

    |

    5 October 2023

  • 8.8

    Excellent
    Location

    "Nice location relatively close to popular places in Penang."

    Karla

    |

    16 October 2023

Property ranking|Compared to 3,185 Penang properties
Room comfort score
8.1/10
Room size
29 sqm.
Cheapest price score
Couples review score
8.1/10
Better than
97
%
of Penang properties
Bigger than
93
%
of Penang properties
Better than
92
%
of Penang properties
Better than
89
%
of Penang properties
More about Hotel Neo+ Penang by ASTON

More about Hotel Neo+ Penang by ASTON

Hotel Neo+ Penang by ASTON

Whatever your reason for visiting Penang, Hotel Neo+ Penang by ASTON is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Penang are yours with a stay at Hotel Neo+ Penang by ASTON, located just 1.5 km from the famous Pinang Peranakan Mansion.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Neo+ Penang by ASTON. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Neo+ Penang by ASTON. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hotel Neo+ Penang by ASTON are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Neo+ Penang by ASTON, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Neo+ Penang by ASTON has a range of activities that will meet your needs. The many offerings at Hotel Neo+ Penang by ASTON ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

While in Penang, take some time to venture outside of Hotel Neo+ Penang by ASTON. Your first day during your stay at Hotel Neo+ Penang by ASTON should include a visit to Chew's Jetty located 1.2 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.2 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 90% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

289 mentions

Breakfast

219 mentions

Swimming Pool

145 mentions

Food & Dining

71 mentions

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Lemongrass Restaurant
  • Cuisine: International, Local, Malaysian
  • Menu: A-la-carte

Location

68, Jalan Gurdwara, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.5

Airports
  • Penang International Airport (PEN)
    14.2 km 22 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.5 km
Public transportation
  • Komtar Bus Terminal
    310 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.5 km
Hospital or clinic
  • Watsons
    480 m
Shopping
  • Gurney Plaza
    3.5 km
Convenience store
  • 7 Eleven
    230 m
Cash withdrawal
  • ATM
    160 m

What's nearby

Popular landmarks
  • Armenian Street
    960 m
  • Khoo Kongsi
    1.0 km
  • Cheong Fatt Tze - The Blue Mansion
    1.2 km
  • Chew's Jetty
    1.3 km
  • Pinang Peranakan Mansion
    1.5 km
  • Penang Fort Cornwallis
    2.1 km
  • Kek Lok Si Temple
    6.2 km
  • Batu Ferringhi Beach
    11.2 km
  • Entopia
    13.1 km
  • Escape Theme Park
    13.2 km
Nearby landmarks
  • The Swagger Salon
    30 m
  • Hin Bus Depot
    40 m
  • Gama Supermarket & Department store
    160 m
  • George Town
    210 m
  • M Mall
    270 m
  • Popular Bookshop
    280 m
  • Penang Tourist Guide Association
    280 m
  • Tech Dome Penang
    290 m
  • Komtar
    300 m
  • 1st Avenue Mall
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is subject to availability.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center33.3 km
  • Travel time to airport (minutes)30
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants2
  • Number of rooms 196
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2015

Reviews of Hotel Neo+ Penang by ASTON from real guests

Provided by verified guests of Agoda
Location8.5
Cleanliness8.1
Room comfort and quality8.1
Service8.0
Value for money8.0
Facilities7.7
High score for Penang
Rating
9+ Exceptional (1,294)
8-9 Excellent (763)
7-8 Very Good (1,210)
6-7 Good (501)
<6 Below Expectation (721)

Show reviews that mention 

Showing 4,489 verified guest comments
12345
10.0
Exceptional
CHEW from Malaysia
Solo traveler
Neo Double Room
Stayed 2 nights in May 2023

Awesome ”

Awesome stay experience in Hotel Neo + Penang , location is at Georgetown . nearby to a lot eatery place like 888 hokkien Mee Juz walking distance . Nearby have hideaway bar or over and above bar . Don’t need to worries about entertainment at night . Convenience store available at lobby . Room wise is clean and big, I choose king size bed room for the this time. Aircon is cold , room lighting is warm , will suggest if change to bright white color will be the best . Bathroom water temperature is strong , love it after a whole day trip at Penang . Coway Water dispenser machine available in each floor nearby lift area . Check in is fast , staff is helpful too ! Will definitely come again in future whenever I travel to Penang .

Reviewed May 05, 2023

Dear Chew, We are glad that you managed to enjoy the heartfelt hospitality delivered by the team and we look forward to welcoming you back with us again soon for yet another wonderful experience. Best regards, Cecilia Chong, Assistant Front Office Manager

Responded May 09, 2023
Hotel Neo+ Penang by ASTON
10.0
Exceptional
xanthe from United Kingdom
Couple
Neo Double Room
Stayed 5 nights in May 2023

Wonderful stay! Great location, clean modern rooms”

Had a fantastic stay at this hotel. The rooms were super clean, spacious and modern. The staff kindly gave us a free update to a bigger room at check in. The city view from the room was really cool. The pool was nice and the hotel restaurant/ bar has live music and karaoke every night. The hotel is in a central location in George Town. The hotel staff were amazing, super friendly and helpful. Actually felt sad checking out as going to miss the hotel so much! My only criticism is the window curtains didn’t fit the window fully so early in the morning the room is very bright. Overall amazing hotel, highly recommend ⭐️⭐️⭐️⭐️⭐️

Reviewed May 11, 2023

Dear Mrs Xanthe, Thanks for leaving us such a wonderful review. We are thrilled you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. All the best, Cecilia Chong, Assistant Front Office Manager

Responded May 12, 2023
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Fui from Malaysia
Group
Space Family Room
Stayed 1 night in April 2023

Exceptional”

The room is big and clean❤️The staff is helpful when we ask for extra pillow 🥰 At night the room seems so romantic coz there is only one table lamp beside the bed. It will be great if there are an extra table lamp in the room. Overall it's a nice stay for us🥰

Reviewed April 30, 2023

Dear Fui, We are glad that you managed to enjoy the heartfelt hospitality delivered by the team and we look forward to welcoming you back with us again soon for yet another wonderful experience. Best regards, Cecilia Chong, Assistant Front Office Manager

Responded May 04, 2023
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Jian-Huei from Malaysia
Family with young children
Neo Double Room
Stayed 1 night in February 2023

Satisfied guest!”

Check in process was efficient. Complimentary car park available in the hotel building or adjacent vacant land. Location is excellent. Breakfast was good. Nice swimming pool. Very basic gym with a treadmill and elliptical machine. Rooms are clean, air conditioning and shower water pressure good. Water dispensers available on each floor. Would highly recommend for a no frills stay!

Reviewed February 20, 2023

Dear Mr Jian Huei, Thank you so much for taking the time to leave us this amazing review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, Cecilia Chong, Assistant Front Office Manager

Responded February 21, 2023
Hotel Neo+ Penang by ASTON
10.0
Exceptional
Yong from Malaysia
Couple
Orion Room
Stayed 3 nights in November 2022

Best Hotel in Georgetown Penang”

The staffs are friendly and check in process takes less than 3 mins. Stayed in Orion room. Big enough for couples. Very clean room & toilet. Provide necessary toiletries like soap and disposable toothbrush toothpaste. Hotel provides free parking for hotel guests. Multiple floors of roof covered parking bays. Plenty of parking bays. Hotel is strategically located in the centre of Georgetown. All famous and yummy hawker stalls are within walking distance. Parked my car in the hotel and walk out hunting for food without the hassle of driving around looking for parking.

Reviewed December 02, 2022

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. All the best, The Management of hotel Neo+ Penang

Responded December 05, 2022
Hotel Neo+ Penang by ASTON
12345
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