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Exterior view, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island
DELUXE ROOM, 1 King Size Bed, Private balcony - Bathroom, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island
Guestroom, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island
a room with a table, chairs, and a door, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island
Lobby, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island
Beach, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island
Swimming pool, Hotel Perle dOrient Cat Ba-MGallery in Cat Ba Island

Removed from saved list

9.0

Exceptional

633 reviews

633 reviews

View10
Housekeeping4
Breakfast3
See map
See map

9.2

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Sunset view point 350 m
Sunrise climbing spot 370 m
Artillery Marker Viewpoint 820 m
The West Observatory 830 m
Cat Ba Ferry Station 860 m
Military Airport 930 m
Cannon Fort 940 m
Cat Ba CT Mart Supermarket 1.0 km
East Observatory 1.0 km
Place for camping on the wild beach 1.0 km

Hotel Perle dOrient Cat Ba-MGallery

Cat Co 3 Beach Cat Ba Town Hai Phong city, Cát Bà Town Beach, Cat Ba Island, Vietnam, 180000 - See map

Make your best journey to Cat Ba Island with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Cát Bà Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Kids club

Spa

Luggage storage

Swimming pool [outdoor]

Your dates are popular among travelersUsers are booking a place in Cat Ba Island every 13 minutes on Agoda.com
Value for money8.7
Distance to city center1 km
Location rating9.2

Rooms available at Hotel Perle dOrient Cat Ba-MGallery

SUPERIOR ROOM, 1 King Size Bed, Sea View
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
CLASSIC ROOM, 2 Single Size Beds, Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
DELUXE ROOM, 1 King Size Bed, Private balcony
...
  • Room size: 59 m²/635 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
CLASSIC ROOM, 1 King Size Bed, Sea View
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM, 2 Single Size Beds, Sea View
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
DELUXE SUITE, 1 King Size Bed and 1 Bunk Bed
...
  • Room size: 72 m²/775 ft²
  • Sea (partial view) view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
JUNIOR SUITE, 1 King Size Bed
...
  • Room size: 71 m²/764 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Single room - Superior Sea View
...
  • Room size: 46 m²/495 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Deluxe Suite, Multiple Beds(1 King Bed and 1 Twin Bunk Bed)
...
  • Room size: 73 m²/786 ft²
Enter dates to see prices
Executive Suite
...
  • Room size: 71 m²/764 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Perle dOrient Cat Ba-MGallery have bars on the premises?

Enjoy your trip the best way yet with Hotel Perle dOrient Cat Ba-MGallery's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.

Does Hotel Perle dOrient Cat Ba-MGallery have a swimming pool?

While lounging at Hotel Perle dOrient Cat Ba-MGallery, you can indulge in the None facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Hotel Perle dOrient Cat Ba-MGallery offer spa services?

You can enjoy your stay at Hotel Perle dOrient Cat Ba-MGallery all the more by enjoying the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.

What sort of non-water sports and outdoor activities are available at Hotel Perle dOrient Cat Ba-MGallery?

Hotel Perle dOrient Cat Ba-MGallery offers non-water sport and outdoor activities such as hiking trails for you to take advantage of.

Does Hotel Perle dOrient Cat Ba-MGallery offer laundry services?

Yes! Hotel Perle dOrient Cat Ba-MGallery features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

What types of facilities are offered for children at Hotel Perle dOrient Cat Ba-MGallery?

While on holiday with your loved ones, your children can also enjoy the fun in sports and recreation facilities offered at Hotel Perle dOrient Cat Ba-MGallery which include children's playground, kids club, and kids pool.

How long do visitors usually stay at Hotel Perle dOrient Cat Ba-MGallery?

Verified past guests that have stayed at Hotel Perle dOrient Cat Ba-MGallery had an average nightly stay of 1 night at this property.

What is the average rating that verified Families with young children have given to Hotel Perle dOrient Cat Ba-MGallery?

Verified families with young children that have stayed at this property have given Hotel Perle dOrient Cat Ba-MGallery an average rating of 8.7. You can look up more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Hotel Perle dOrient Cat Ba-MGallery?

Start your mornings right, with the buffet breakfast options featured at Hotel Perle dOrient Cat Ba-MGallery.

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Explore the neighborhood

What people love about Hotel Perle dOrient Cat Ba-MGallery

  • 9.2

    Exceptional
    Staff 

    "The service of the staff was good and very clean and luxurious."

    JIOUN

    |

    30 April 2023

  • 10

    Exceptional
    Spaciousness

    "The hotel itself is beautiful, the rooms are spacious and clean."

    Clare

    |

    4 August 2022

  • 10

    Exceptional
    Location

    "We had the best time staying Hotel Perle dOrient, the location is so beautiful!"

    Danielle

    |

    22 November 2022

Overall rating:

9

Exceptional
633 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.2
Read all reviews >
What travelers say they love:
Wonder view and facilities
Ken from Vietnam
Solo traveler
More about Hotel Perle dOrient Cat Ba-MGallery

More about Hotel Perle dOrient Cat Ba-MGallery

Hotel Perle dOrient Cat Ba-MGallery

The range of services provided by Hotel Perle dOrient Cat Ba-MGallery ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Cat Ba Island. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Perle dOrient Cat Ba-MGallery are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Hotel Perle dOrient Cat Ba-MGallery include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Hotel Perle dOrient Cat Ba-MGallery promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast service
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Taxi service
Available in all rooms
  • Additional toilet
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Indochine Kitchen
  • Cuisine: Vietnamese, Seafood
Akoya
  • Cuisine: Japanese

Location

Cat Co 3 Beach Cat Ba Town Hai Phong city, Cát Bà Town Beach, Cat Ba Island, Vietnam, 180000
Exceptional
Location

9.2

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1 km
Extras
  • Breakfast charge (unless included in room price)485000 VND
The property
  • Number of bars/lounges3
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 118
  • Year property opened2019

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hotel Perle dOrient Cat Ba-MGallery from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.1
Location9.2
Service8.9
Value for money8.7
High score for Cat Ba Island
Rating
9+ Exceptional (39)
8-9 Excellent (7)
7-8 Very Good (7)
6-7 Good (5)
<6 Below Expectation (3)
Time of the year
Mar - May (16)
Jun - Aug (27)
Sep - Nov (15)
Dec - Feb (3)
Showing 61 verified guest comments
1234
10.0
Exceptional
Clare from Spain
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in July 2022

Wonderful hotel ”

The hotel was simply marvelous. We were a bit dubious about some of the reviews we’d read, but we soon forgot about them when we arrived at the hotel. Our receptionist, Uyen, went above and beyond her position to make our stay at the hotel perfect. We are so thankful to her for helping us arrange things over the days we we were there. All the staff we encountered were friendly, accommodating and professional. The hotel itself is beautiful, the rooms are spacious and clean. There’s good shower pressure and the beds are extremely comfortable. From the way the hotel is built, and where it’s situated, you’re more or less guaranteed a breathtaking view. The three swimming pools were fantastic and watching the sunset from the infinity pool is a must. Breakfast was included and the buffet had a great selection of food to choose from. Fantastic value for money, would highly recommend!

Reviewed August 05, 2022

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Dear Ms. Clare Commons, Thank you very much for this positive review of your stay, we are delighted to read that you enjoyed the comfortable room, the great swimming pools in the Hôtel Perle d'Orient Cat Ba - MGallery as well as the breakfast buffet that we offer. We appreciate your kind mention of our helpful employees, especial Ms. Uyen - our receptionist, she and entire team do their best every day in taking care of our dear guests, and they will be very happy to know that they helped make your experience memorable. We do hope that you will return in the future, we look forward to welcome you back. Kind regards, Hai Mau (Ms.) Front Office Manager

Responded September 25, 2022
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Danielle from Australia
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 3 nights in November 2022

Beautiful stay ”

We had the best time staying Hotel Perle dOrient, the location is so beautiful! They do an amazing breakfast and the rooms overlooking the ocean was so lovely to wake up to. We spent the days lounging by the pools, using the gym in the morning and finishing off with a spa treatment or one of many cocktails in the afternoon. The staff are so friendly and the building is beautiful.

Reviewed November 22, 2022

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10.0
Exceptional
Hien from Vietnam
Group
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in April 2022

Great Food/ wonderful room”

i love the food here, fresh and tasful, kudo to the chef. Love the facilities and room setup. some drawbacks : the walk way down to the fuctions below L floor is rather unconvinced, walking by the entrance to the beach or pool with swimwear or passing by dining tables are just not appealing and comfortable. - If the hotel decided to have no inroom dinning menu in the room and guest is required to dial a number to blind fully order something to the room -> that should be indicated somewhere clearly, i fail to find that in anywhere in the room.

Reviewed May 03, 2022

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Dear Hien, Warmest greetings from Hotel Perle D'Orient Mgallery Catba!. Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back in the future. On behalf of the rest of the team, we thank you once again for visiting us and look forward to welcoming you back soon. Warm Regards, The Hotel Management

Responded May 09, 2022
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Yelena from Vietnam
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in October 2022

Excellent location, the best views and outstanding staff”

You cannot do better in Cat Ba than this hotel. The views are fantastic, you can view the sunrise from your balcony. Staff are very accommodating and friendly. The location is convenient- secluded but only 20 min easy walk to town for dinner. Breakfast has excellent choice and very good quality. If you can afford it do not look any further.

Reviewed October 24, 2022

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10.0
Exceptional
Bosoble from Vietnam
Family with young children
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in June 2022

This is the best hotel I want to go again.”

Nice view, clean room, nice staff and delicious food. Everything was perfact. I will go here agin if I go to Catba island again. Don't miss the chance to see a beautiful scenery near by hotle when you go far a walk.

Reviewed June 21, 2022

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Dear Bosoble, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. Your compliment on our services is highly appreciated. It is our commitment to provide excellent services to all of our guests and it is such a great thought that you have experience this. Rest assured that we would continue to provide the service that delights our guests. We thank you again for your support of our hotel and look forward to welcoming you back for another memorable stay. Sincerely, The Hotel Management

Responded June 27, 2022
Hotel Perle dOrient Cat Ba-MGallery
10.0
Exceptional
Bosoble from Vietnam
Family with young children
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 2 nights in October 2022

Best hotel in Gatba”

It’s my second time to visit here. This time we brought our friends from abroad to here, they were also very satisfied with this hotel. If I go to Gatba, I will choose here again.

Reviewed October 17, 2022

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10.0
Exceptional
Le from Vietnam
Family with teens
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in September 2022

Beautiful experience!”

Nice bay view, clean, good meals with fresh seafood and traditional dishes. Highly recommmend!

Reviewed September 04, 2022

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Dear Le, Thank you very much for your review, we are delighted to know that you and your family enjoyed your meals prepared by our chef. We appreciate you will recommend us to your friends and relatives and do you that to have a chance to welcome you back in the near future. Have a great weekend. Best regards, Hai Mau (Ms.) Front Office Manager

Responded September 25, 2022
Hotel Perle dOrient Cat Ba-MGallery
9.6
Exceptional
Michael from North Macedonia
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 1 night in December 2022

Love this Hotel”

The staff was amazing! The food was amazing! The views are unbeatable. We slept with the door open to listen to the waves crash all night and it was amazing. I highly recommend this hotel. A+

Reviewed December 26, 2022

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10.0
Exceptional
Fiona from India
Family with young children
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 1 night in June 2022

Great Hospitality ”

Amazing Hospitality and beautiful property with bay view. Special thanks to Mr. Lan from reception and Manager Mr. Hai

Reviewed October 13, 2022

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10.0
Exceptional
Tu from Vietnam
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in March 2021

Exceptional”

A great hideaway. Staff is very helpful. The facilities is excellent. Highly recommended.

Reviewed December 19, 2022

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9.6
Exceptional
Jeremiah from Singapore
Group
SUPERIOR ROOM, 2 Single Size Beds, Sea View
Stayed 1 night in October 2022

Amazing view”

Love the view and facilities. Cleanliness is tiptop and nice deco. Love it.!! Abit pricy but would love to go back again.

Reviewed October 08, 2022

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9.6
Exceptional
Vermeire from Vietnam
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 3 nights in July 2020

Awesome location”

Really enjoyed the views and the pool is fantastic.

Reviewed September 17, 2020

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Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded September 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
9.2
Exceptional
Tuan from Vietnam
Family with teens
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 2 nights in March 2021

Highly recommended”

Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11

Reviewed April 01, 2021

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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information the 11th floor will be open by end of April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded April 13, 2021
Hotel Perle dOrient Cat Ba-MGallery
9.2
Exceptional
Tuan from Vietnam
Family with teens
DELUXE ROOM, 1 King Size Bed, Private balcony
Stayed 2 nights in March 2021

Recommended”

Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11

Reviewed April 01, 2021

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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information the 11th floor will be open by end of April. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded April 13, 2021
Hotel Perle dOrient Cat Ba-MGallery
9.2
Exceptional
Tuan from Vietnam
Family with teens
DELUXE SUITE, 1 King Size Bed and 1 Bunk Bed
Stayed 2 nights in March 2021

Recommended”

Nice place. Please open all facilities: 4 seasons warm swiming pool and other facilities in Level 11

Reviewed April 01, 2021

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Dear Tuan, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be aware that all our activities on our 11th floor will be open this month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded April 05, 2021
Hotel Perle dOrient Cat Ba-MGallery
8.4
Excellent
Quynh from Vietnam
Family with young children
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in August 2020

Nice view”

Room is very clean, lots of amenities for children, children's playroom is nice and clean . The minus point is that the car parking space is crowded and too sunny. Check-in area too small. But the view is very beautiful, there is no private beach.

Reviewed August 31, 2020

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Dear Quynh, We very much appreciate your comments regarding your stay at the Hôtel Perle d'Orient Cat Ba - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our private beach is visible depending on the tide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Responded September 24, 2020
Hotel Perle dOrient Cat Ba-MGallery
8.4
Excellent
Huong from Vietnam
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in September 2022

Enjoyable!”

Nice location but no private beach. View from room is amazing. Breakfast is ok. Saunna opens late and in short time.

Reviewed September 26, 2022

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Dear Ms. Huong, Thank you very much for your review, we are delighted to know that you and your family enjoyed the view from your room and super breakfast. We are sorry that the sauna opening time did not meet your expectation I assumed you talked about complimentary time since our sauna and steam bath service's opened from 10:00 to 22:00 daily. There is no private beach in the hotel but I believed that the clean and well managed beach next to did not let's you down. Once again, thank you for your positive review. We do hope that we are still in your top list when you are in the area. Best regards, Hai Mau (Ms.) Front Office Manager Have a great weekend.

Responded October 02, 2022
Hotel Perle dOrient Cat Ba-MGallery
7.2
Very good
Ngan from Vietnam
Family with teens
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 1 night in February 2022

Great location but infrastructure can be better”

We booked at short notice and did not have chance to choose much from other 5- stars resort. The hotel looks great, Rooms are clean and tidy with the standard. Rooms with Seaview are of the great view which really valuable For those wishing to enjoy the Bay. The biggest minus point which gave us not a good experience was the shower very weak and did not have enough hot water while we came on one of the coldest days during this winter. Moreover Wi-Fi did not function and even the cell phone signal are very weak. I would highly recommend to stay in this hotel if the two minus points can be fixed which I do not think there is any big issue.

Reviewed February 05, 2022

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Dear Ms. Ngan, Thank you for taking the time to tell us about your experience at the Hôtel Perle d'Orient Cat Ba - MGallery early this year. We delighted to read that you liked the view from the room and hotel location. We are also sorry that your experience did not meet your expectations at some areas; please allow us to express our sincerest apologies. At MGallery, we strive to provide a superior service experience to every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The wifi connection quality, hot water and water pressure which mentioned have been repaired and improved much. Hotel guests can access high speech wifi throughout the hotel complimentary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

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Hotel Perle dOrient Cat Ba-MGallery
7.2
Very good
Jackson from Vietnam
Couple
CLASSIC ROOM, 2 Single Size Beds, Sea View
Stayed 2 nights in July 2020

5 Star MGallery with no proper WIFI???”

This hotel was just recently built, so It’s fair to say their interior and facilities are good enough, I’ll give them that. But seriously a 5 star MGallery hotel doesnt have a proper wifi system??? Overall, it is good but definitely not worth their price. And they forgot my bag upon storing luggages for checking out!

Reviewed July 17, 2020

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Dear Jackson, Thank you for your recent review toward Hotel Perle D'Orient Cat Ba subsequent to your travel to the island. I am sorry to hear that the wifi did not work properly during your time staying here. Definitely this is an important area that we should pay attention to. I had a conversation with my IT Manager and we are looking into how to upgrade the wifi. In regard to your bag, my colleague at Concierge did do an investigation in our Lost and Found system and unfortunately we have not had any clue for any item under your name. We will for sure contact you if any finding arises. Jackson, we look forward to welcoming you back until opportunity permits. Many thanks again and with our warm regards, Severine Krawec General Manager.

Responded August 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
6.4
Good
Duong from Vietnam
Couple
CLASSIC ROOM, 1 King Size Bed, Sea View
Stayed 1 night in June 2020

New hence many aspects to improve”

The hotel is newly opened so facilities are new, location is good, close to town yet feeling secluded enough. Nice pool and great view of the sea from high floor room. Nevertheless, things can improve. When I checked in, there was extra bed set up in my room which I didn’t ask for. Called the lobby, staff promised to remove it but took me few tries to call them again (no one picked up) and 30 mins later, had to grab housekeeping staff in the hallway to help. I stayed in 2 different room categories so had the chance to compare them. The higher room category actually didn’t have any wall decoration like the lower room category. Also, set up of amenities are different in each room. Seems either there’s no standard or the staff don’t follow standards/ receive proper training. F&B wise, very good breakfast. We had dinner too,food came in big portion. The waitress was clearly new, had to check for everything before answering simple questions like tabasco sauce. FO staff were helpful and willing to accommodate but again they were too busy due to high number of guests & lack of staff. And please change the clock above your lobby bar, the time is wrong! Overall, recommend travellers to book this hotel but only after they have fined tune their service and all facilities (like rooftop pool) are fully open. At the moment it’s not up to par. Classic case of owner trying to open early to make some quick cash even though the staff/ service/ facilities are not ready yet!

Reviewed August 06, 2020

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Dear Duong, Thank you very much for taking your time to write a review toward Hotel Perle D'Orient Cat Ba. I am sorry that there were some areas that did not meet your expectation, particularly in regards to Room and Dinner. I did have discussion with my team and we already had plan to improve our service quality, especially with more vigorous training schedule. Duong, it is my pleasure if I can have another chance to welcome you back when occassion permits. With many thanks again. Severine Krawec. General Manager.

Responded August 18, 2020
Hotel Perle dOrient Cat Ba-MGallery
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