Travelling to Taiwan? Read all updated requirements before you book.
Hotelday Sun Moon Lake Hotel
Standard Twin Room, Hotelday Sun Moon Lake Hotel in Nantou
a large building with a clock on the front of it, Hotelday Sun Moon Lake Hotel in Nantou
a living room filled with furniture and a window, Hotelday Sun Moon Lake Hotel in Nantou
a living room filled with furniture and a large window, Hotelday Sun Moon Lake Hotel in Nantou
a hotel room with a bed and a desk, Hotelday Sun Moon Lake Hotel in Nantou
a wine glass sitting on top of a wooden table, Hotelday Sun Moon Lake Hotel in Nantou

Removed from saved list

8.3

Excellent

300 reviews

300 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location
Popular landmarks
Yuchi Wenwu Temple 1.3 km
Formosan Aboriginal Culture Village 1.8 km
Xiangshan Visitor Center 3.3 km
Chung Tai World Museum 16.0 km
Xitou Nature Education Area 25.4 km
Xitou Monster Village 25.5 km
Hehuan Mountain (Hehuanshan) 26.6 km
Small Swiss Garden 30.4 km
Cingjing Veterans Farm 31.9 km
Ali Mountain (Alishan) 41.2 km
Nearby landmarks
Wen Wu Temple 90 m
Wunwu Temple 100 m
Sun Moon Lake Peacock Garden 660 m
Maolan Mountain Tea Research and Extension Station 1.0 km
Sun Fog Port 1.0 km
Choawu Pier 1.1 km
Yuchi Wenwu Temple 1.3 km
Siang Shan Bikeway 1.4 km
Sun Moon Village Shueiwatou Trail 1.4 km
Sun Moon Lake 1.6 km

Hotelday Sun Moon Lake Hotel

Zhong Zheng Rd. No.58, Sun Moon Lake, Nantou, Taiwan, 55506 - See map

Conveniently situated in the Sun Moon Lake part of Nantou, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cingjing Veterans Farm. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Elevator

Linens

Facilities

Front desk [24-hour]

Restaurants

Family room

Terrace

Air conditioning in public area

Non-smoking rooms

Internet services

Elevator

This property is in high demand!

20 travelers have booked today.

Value for money8.0
Location rating8.6
Nearest airportTaichung Airport (RMQ)
Distance to airport54.1 km

Rooms available at Hotelday Sun Moon Lake Hotel

Deluxe Family Room
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 1 double bed and 2 futons
Enter dates to see prices
Side Lake View Family Room
...
  • Room size: 66 m²/710 ft²
  • Lake view
  • 1 double bed and 2 futons
Enter dates to see prices
Queen Room With Balcony
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Side Lake View Double Room
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Family Room with Balcony
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 double bed and 2 futons
Enter dates to see prices
Standard Double Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Standard Familly Room
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 double bed and 2 futons
Enter dates to see prices
Fangshanshui Executive Family Room(Qinglong)
...
  • Room size: 66 m²/710 ft²
  • 1 queen bed
Enter dates to see prices
Renshui Executive Double Room(side lake view)
...
  • Room size: 26 m²/280 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotelday Sun Moon Lake Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

Is breakfast offered at Hotelday Sun Moon Lake Hotel?

Wake up to a great buffet breakfast at Hotelday Sun Moon Lake Hotel.

What is the closest train, metro, or bus station to Hotelday Sun Moon Lake Hotel?

The closest train, metro, or bus station to Hotelday Sun Moon Lake Hotel is Shueishe Visitor Center Bus Station, 1.6 km away.

What restaurants are nearby Hotelday Sun Moon Lake Hotel?

Restaurants including Chingsheng Hotel Scenic View Restaurant, Crimson-Fleur de Chine Hotels and Sky Lounge-Fleur De Chine Hotel are popular in Hotelday Sun Moon Lake Hotel’s neighborhood which is known as Sun Moon Lake.

What popular shopping places are close to Hotelday Sun Moon Lake Hotel?

Shopping options in Hotelday Sun Moon Lake Hotel’s Sun Moon Lake neighborhood include Ita Thao.

What are popular attractions near Hotelday Sun Moon Lake Hotel?

Hotelday Sun Moon Lake Hotel’s location in the Sun Moon Lake neighborhood makes it close to famous attractions including Yuchi Wenwu Temple, Xiangshan Visitor Center and Xuanzhuang Temple.

What popular natural sightseeing spots are close to Hotelday Sun Moon Lake Hotel?

Hotelday Sun Moon Lake Hotel’s nearby natural sights include Siang Shan Bikeway, Sun Moon Lake Bikeway and Sun Moon Village Shueiwatou Trail located in the same Sun Moon Lake area.

See map

Explore the neighborhood

What people love about Hotelday Sun Moon Lake Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Pro: Great view, location, clean , simple."

    Michael

    |

    24 January 2022

Property ranking|Compared to 799 Nantou properties
See all rankings
Room size
39 sqm.
Location score
8.6/10
Cleanliness score
8.8/10
Service score
8.7/10
Bigger than
89
%
of Nantou properties
Better than
83
%
of Nantou properties
Better than
81
%
of Nantou properties
Better than
77
%
of Nantou properties
Overall rating:

8.3

Excellent
300 reviews
Cleanliness
8.8
Facilities
7.9
Location
8.6
Read all reviews >
More about Hotelday Sun Moon Lake Hotel

More about Hotelday Sun Moon Lake Hotel

Hotelday Sun Moon Lake Hotel

Get the most adventure during your time in Nantou when you book a room at Hotelday Sun Moon Lake Hotel.
All rooms at Hotelday Sun Moon Lake Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hotelday Sun Moon Lake Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
Hotelday Sun Moon Lake Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hotelday Sun Moon Lake Hotel begins with a delicious in-house breakfast.


Reasons to stay here

Find some of the city's best deals here with rooms 82% cheaper than other options.
Past guests love the cleanliness here, ranking it higher than 81% of the city's accommodation.
Ranking higher than 82% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Very good
Facilities

7.9

Languages spoken
  • Chinese [Mandarin]
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • Linens
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans

Location

Zhong Zheng Rd. No.58, Sun Moon Lake, Nantou, Taiwan, 55506
Excellent
Location

8.6

Airports
  • Taichung Airport (RMQ)
    54.1 km
  • Chiayi Airport (CYI)
    70.5 km
Public transportation
  • Shueishe Visitor Center Bus Station
    1.6 km
  • Shuiwatou Trail bus station
    1.9 km
Hospital or clinic
  • Taichung Veterans General Hospital
    11.3 km
Convenience store
  • 7 Eleven
    1.6 km
Cash withdrawal
  • ATM
    1.6 km

What's nearby

Popular landmarks
  • Yuchi Wenwu Temple
    1.3 km
  • Formosan Aboriginal Culture Village
    1.8 km
  • Xiangshan Visitor Center
    3.3 km
  • Chung Tai World Museum
    16.0 km
  • Xitou Nature Education Area
    25.4 km
  • Xitou Monster Village
    25.5 km
  • Hehuan Mountain (Hehuanshan)
    26.6 km
  • Small Swiss Garden
    30.4 km
  • Cingjing Veterans Farm
    31.9 km
  • Ali Mountain (Alishan)
    41.2 km
Nearby landmarks
  • Wen Wu Temple
    90 m
  • Wunwu Temple
    100 m
  • Sun Moon Lake Peacock Garden
    660 m
  • Maolan Mountain Tea Research and Extension Station
    1.0 km
  • Sun Fog Port
    1.0 km
  • Choawu Pier
    1.1 km
  • Yuchi Wenwu Temple
    1.3 km
  • Siang Shan Bikeway
    1.4 km
  • Sun Moon Village Shueiwatou Trail
    1.4 km
  • Sun Moon Lake
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
The property
  • Local Tax ID/ Rental License南投縣旅館104號
  • Number of rooms 1

Reviews of Hotelday Sun Moon Lake Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.8
Facilities7.9
Location8.6
Service8.6
Value for money8.0
High score for Nantou
Rating
9+ Exceptional (23)
8-9 Excellent (12)
7-8 Very Good (8)
6-7 Good (10)
<6 Below Expectation (14)
Time of the year
Mar - May (7)
Jun - Aug (16)
Sep - Nov (26)
Dec - Feb (18)
Showing 67 verified guest comments
1234
9.2
Exceptional
Michael from Taiwan
Couple
Queen Room With Balcony
Stayed 1 night in January 2022

New and clean”

Pro: Great view, location, clean , simple. Good breakfast Con: lack of drawer storage and new decor smell, probably formalin and organic vapor.

Reviewed January 24, 2022

See room deals

8.8
Excellent
Chien from Taiwan
Couple
Standard Familly Room
Stayed 2 nights in September 2022

Good to travel.”

Good to travel.

Reviewed September 24, 2022

See room deals

親愛的旅人您好~ 感謝您撥冗給予我們住宿評分,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 如果在入住期間有服務不周到的地方,或是需要改善的部分,都歡迎留下您寶貴的建議,潭日月都會提升不足之處,以滿足旅客的需求。 再次感謝您給予的評分,期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded September 27, 2022
Hotelday Sun Moon Lake Hotel
9.2
Exceptional
Chien from Taiwan
Couple
Side Lake View Double Room
Stayed 2 nights in September 2022

Good to travel”

Good to travel

Reviewed September 23, 2022

See room deals

親愛的旅人您好~ 感謝您撥冗給予我們住宿評分,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 如果在入住期間有服務不周到的地方,或是需要改善的部分,都歡迎留下您寶貴的建議,潭日月都會提升不足之處,以滿足旅客的需求。 再次感謝您給予的評分,期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded September 27, 2022
Hotelday Sun Moon Lake Hotel
8.8
Excellent
貞媚 from Taiwan
Group
Side Lake View Double Room
Stayed 1 night in March 2022

Excellent”

安靜, 乾淨, 早餐選擇多又好吃, 還附免費美味的宵夜!

Reviewed April 12, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 潭日月會不斷的提升,提供最舒適的空間給每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
9.6
Exceptional
yatsen from Taiwan
Family with teens
Standard Twin Room
Stayed 1 night in January 2022

面湖第一排 位置超好”

半自助早餐好吃,宵夜的日月潭紅茶茶葉蛋也好吃,員工服務很親切~能盡情放鬆的好地方

Reviewed January 22, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛及員工的肯定,您的評分是給予我們最大的鼓勵,也是成長的動力, 潭日月會不斷的提升,提供最舒適的空間給每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
9.6
Exceptional
kuanyin from Taiwan
Couple
Family Room with Balcony
Stayed 1 night in July 2022

推薦”

房間舒適乾淨 隔音不錯 服務人員親切 晚餐消夜都好吃 份量也都足夠 超級推薦

Reviewed August 23, 2022

See room deals

親愛的旅人您好~ 感謝您撥冗為我們填寫評論並給予五星的評分,您的評分是給予我們最大的鼓勵,也是成長的動力! 謝謝您對潭日月的支持與喜愛,我們未來也會持續精進並提供旅客更舒適的住宿體驗!! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded August 31, 2022
Hotelday Sun Moon Lake Hotel
10.0
Exceptional
CHUN-HSIEN from Taiwan
Couple
Queen Room With Balcony
Stayed 1 night in February 2022

非常的貼心”

意外的有提供宵夜,實在貼心

Reviewed February 25, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 潭日月會不斷的提升,提供最舒適的空間給每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
10.0
Exceptional
Shih from Taiwan
Family with teens
Standard Familly Room
Stayed 1 night in January 2022

值得再來”

會想再來的飯店,服務態度也都很讚喔

Reviewed April 08, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 潭日月會不斷的提升,提供最舒適的空間給每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
8.8
Excellent
CHINGCHIH from Taiwan
Family with young children
Side Lake View Double Room
Stayed 1 night in August 2022

舊飯店新裝潢”

重新裝潢還留有一些舊飯店的設計,令人玩味,房間大小應該也是照舊飯店的格局,有偏小一點,整體來說小而精美,早晨的餐點配上日月潭景色,絕美!!另外,服務人員超級親切,我們帶著3個月的嬰兒入住,飯店貼心準備嬰兒床、消毒鍋、澡盆及嬰兒沐浴組,這是我沒有跟飯店要求提供的...看到我推嬰兒車,主動提供的

Reviewed August 19, 2022

See room deals

親愛的旅人您好~ 感謝您撥冗給予我們住宿評分,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 如果在入住期間有服務不周到的地方,或是需要改善的部分,都歡迎留下您寶貴的建議,潭日月都會提升不足之處,以滿足旅客的需求。 再次感謝您給予的評分,期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded September 27, 2022
Hotelday Sun Moon Lake Hotel
9.2
Exceptional
PEI from Taiwan
Group
Standard Familly Room
Stayed 1 night in June 2022

文武廟前 風景佳”

餐廳不貴也有一定的水準 早餐搭配湖景 完美

Reviewed June 25, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 潭日月會不斷的提升,提供最舒適的空間給每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded July 02, 2022
Hotelday Sun Moon Lake Hotel
9.2
Exceptional
Huang from Taiwan
Family with young children
Standard Familly Room
Stayed 1 night in May 2022

放鬆且舒適的環境”

房間很舒適,整體環境也不錯

Reviewed May 31, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 潭日月會不斷的提升,提供最舒適的空間給每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded June 02, 2022
Hotelday Sun Moon Lake Hotel
8.8
Excellent
Hsing from Taiwan
Couple
Standard Double Room
Stayed 1 night in February 2022

Excellent”

早餐配湖景很優秀!但缺點就是隔音不是太好~

Reviewed February 19, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,留言中所提及的不足之處,我們會儘快調整及改善,潭日月希望每位到來的旅人都可以有趟開心且美好的旅程,也希望每位旅客都可以再次回訪,所以我們非常重視旅客入住後的感受,謝謝您給予我們的反饋,讓潭日月可以有更多成長的空間。 期待您的再次蒞臨,潭日月會用最好的空間及服務來接待您!!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
8.4
Excellent
Chiu from Taiwan
Couple
Standard Double Room
Stayed 1 night in April 2022

Excellent”

房間上方是餐廳位置,晚上9點後至11點頻繁的椅子移動聲音,隔日早餐時間也是,此噪音部分實造成休息時間的安寧。

Reviewed April 25, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,留言中所提及的不足之處,我們會儘快調整及改善,潭日月希望每位到來的旅人都可以有趟開心且美好的旅程,也希望每位旅客都可以再次回訪,所以我們非常重視旅客入住後的感受,謝謝您給予我們的反饋,讓潭日月可以有更多成長的空間。 期待您的再次蒞臨,潭日月會用最好的空間及服務來接待您!!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
8.0
Excellent
Yu from Taiwan
Couple
Queen Room With Balcony
Stayed 1 night in May 2022

整體很不錯”

沒有專屬停車場,早餐種類偏少,景觀極佳

Reviewed May 14, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,留言中所提及的不足之處,我們會儘快調整及改善, 早餐部份,我們會定期進行菜色的調整及變化!讓到來的旅人都可以享用到美味的餐點!! 潭日月希望每位到來的旅人都可以有趟開心且美好的旅程,也希望每位旅客都可以再次回訪,所以我們非常重視旅客入住後的感受,謝謝您給予我們的反饋,讓潭日月可以有更多成長的空間。 期待您的再次蒞臨,潭日月會用最好的空間及服務來接待您!!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
7.2
Very good
Wen from Taiwan
Group
Standard Twin Room
Stayed 1 night in August 2022

能讓人放鬆的旅店”

客戶整體整潔度不錯,房間的陽台雖然面對樹林,但坐著發呆也很放鬆,整體舒適但細節可以再精緻一些。早餐口味一般,但有好景緻,用餐非常舒服。服務人員可以多些笑容,親切度可以再加強些!

Reviewed August 21, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 我們會再針對服務人員進行教育訓練,提供最好的服務品質來接待每位到來的旅人! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded August 31, 2022
Hotelday Sun Moon Lake Hotel
7.6
Very good
Hsin from Taiwan
Family with young children
Standard Familly Room
Stayed 1 night in February 2022

房間務必要除濕”

因為靠近日月潭很潮濕 所以建議長期除濕 不然進房就有潮味。。。美中不足

Reviewed March 20, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,留言中所提及的潮濕的問題,我們會儘快調整及改善,潭日月希望每位到來的旅人都可以有趟開心且美好的旅程,也希望每位旅客都可以再次回訪,所以我們非常重視旅客入住後的感受,謝謝您給予我們的反饋,讓潭日月可以有更多成長的空間。 期待您的再次蒞臨,潭日月會用最好的空間及服務來接待您!!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
6.8
Good
ChenHao from Taiwan
Couple
Standard Double Room
Stayed 1 night in March 2022

性價比低,不推薦”

唯一滿意的就是員工的服務態度 但房間定價與設施,硬體設備,都不行 處處感覺到經營團隊僅針對大樓重新拉皮,但是設施不用心,成本極度節省, 住到的房間洗手台在浴室外,淋浴間沒有放置浴巾的地方,洗澡完,整間房間很容易濕答答的 房間內用品其實不錯 但過多的物品點綴,仍然遮蓋不了飯店設計的瑕疵

Reviewed March 09, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為潭日月寫下入住後的心得,謝謝您對於員工的肯定,留言中所提及的不足之處,我們會儘快調整及改善,潭日月希望每位到來的旅人都可以有趟開心且美好的旅程,也希望每位旅客都可以再次回訪,所以我們非常重視旅客入住後的感受,謝謝您給予我們的反饋,讓潭日月可以有更多成長的空間。 期待您的再次蒞臨,潭日月會用最好的空間及服務來接待您!!!

Responded May 15, 2022
Hotelday Sun Moon Lake Hotel
6.4
Good
YEN from Taiwan
Group
Deluxe Family Room
Stayed 1 night in July 2022

景色夠誠意;服務不夠誠意的承億文旅”

優點 : 1.方山獨賣四人房的視野景觀~佔地利之便,湖景實在壯觀!!~~房間設計寬敞舒適。 2.戶外有一排座位,可供住宿非湖景房之顧客也能一覽日月潭的湖光山色,很棒設計。 3.旅館設計果然出色典雅!湖景更是無與倫比! 建議 : 1、房間價格相當高,但服務與設施上,不像如此價位的飯店,比如沒有迎賓水果,區區小物實可讓人有賓至如歸之感;浴室竟然沒有放置衣服的架子,缺乏貼心設計。 2. 如此高價位的飯店,早餐樣式竟如此簡單,比一般商務旅館的buffet還不及。 3.晚上的簡單宵夜,其實可估算住宿人數,準備足夠數量的消夜,讓每個人都能吃得到。看到有些客人只是比較晚到,結果只剩茶葉蛋,感覺有點寒酸。 4.房間的冷水熱水管線可能因為夏天太熱,導致管線過熱,差點燙傷,這種安全性的問題,可請工務部門改善。

Reviewed July 23, 2022

See room deals

親愛的旅人您好~ 感謝您撥冗為我們填寫評論並給予評分,也謝謝您對潭日月的喜愛,您的評分是給予我們最大的鼓勵,也是成長的動力, 關於您在留言提及需改善的地方,我們會再檢視並逐步調整與改善,以提供旅人更舒適的住宿體驗!!! 期待未來您再訪日月潭時,能再次蒞臨潭日月,我們會用最好的服務、空間、美食來接待您!!

Responded July 26, 2022
Hotelday Sun Moon Lake Hotel
6.8
Good
Yi from Taiwan
Family with teens
Side Lake View Family Room
Stayed 1 night in June 2022

面湖房型”

整個面湖的房型空間很足夠,但是樓層安排太低導致無法觀看日月潭,房間地板乾淨度有待加強。其餘服務人員整體都滿意。建議下次要去的旅人面湖房型建議在5樓或6樓

Reviewed June 11, 2022

See room deals

親愛的旅人 您好~ 感謝您撥冗為我們填寫入住後的意見,非常抱歉此次入住過程因清潔度不佳的狀況,讓您感受不佳,我們深感抱歉,您的留下的意見,我們非常重視,也會著重清潔上的細節。 也謝謝您對服務人員的讚許,您的留言是服務人員成長過程最大的動力!!! 希望您下次再至日月潭旅遊時,可以再次再訪潭日月,我們一定會用最好的服務及空間來接待您,期待您的蒞臨!!!

Responded September 27, 2022
Hotelday Sun Moon Lake Hotel
6.4
Good
Amanda from Taiwan
Group
Side Lake View Family Room
Stayed 1 night in May 2022

Good”

無什麼服務可言,雖然裝潢乾淨舒服,不過人員間冷冷的,沒有溫暖,食物不好吃,非常不推,提供的宵夜也是很小氣,還好我們都有吃飽正餐,簡單的餅乾不足以當成宵夜吧~最大的問題是枕頭非常非常不好睡..第一次遇到這個軟的….睡眠品質非常差真心不推..退房時也無人員關心住宿的回饋…這樣的新旅店很可惜⋯⋯同價位有更好的選擇!

Reviewed May 21, 2022

See room deals

黃小姐 您好~ 感謝您撥冗為我們填寫住宿評鑑,您的留言我們已有收到。 留言中提及服務人員的部份,我們會立即調整及改善,造成您的感受不佳,真的非常抱歉。 如於入住過程有任何不舒適的地方,都可以反應給服務人員,我們會立刻協助您處理。 期待您的下次蒞臨! 希望您下次再至日月潭旅遊時,可以再給潭日月一次服務的機會,我們會用最好的服務來接待您。 敬祝 平安

Responded May 31, 2022
Hotelday Sun Moon Lake Hotel
1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss