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7.3

Very good

797 reviews

797 reviews

Housekeeping14
Food & Dining3
Swimming Pool3
See map
See map

7.2

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Jakarta Cathedral 1.1 km
Gambir Train Station Building 1.7 km
National Monument (MONAS) 1.8 km
National Museum 2.5 km
Grand Indonesia Mall 4.0 km
Museum Bank Indonesia 4.5 km
Jakarta Old Town 4.6 km
Ancol Dreamland 4.8 km
Istiqlal Mosque 15.9 km
Beautiful Indonesia in Miniature Park 19.0 km
Nearby landmarks
Klinik Utama Hemodialisa 220 m
Kemayoran Railway Station 340 m
Jalur Hijau 400 m
drg Jenifer, Margaretha 480 m
Sikh Gurdwara Mission 540 m
Puskesmas Kelurahan Bungur 540 m
Mahkamah Agung 620 m
Posyandu Teratai RW 01 650 m
OJK Park 690 m
Ministry of Finance Building 690 m

Jakarta Kemayoran

Jl. Bungur Besar Raya No. 79-81, Kemayoran, Jakarta, Indonesia, 10620 - See map

Conveniently situated in the Kemayoran part of Jakarta, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

340 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money7.5
Distance to city center6.7 Km
Location rating7.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport12.2 km

Rooms available at Jakarta Kemayoran

Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Standard Hot Deal
...
    Enter dates to see prices
    Double Standard Hot Deal
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Jakarta Kemayoran?

      Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Jakarta Kemayoran?

      Jakarta Kemayoran is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Jakarta Kemayoran also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Jakarta Kemayoran has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Jakarta Kemayoran?

      Wake up to a great buffet breakfast at Jakarta Kemayoran. Adults can enjoy breakfast offered with an additional charge of 85715 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Jakarta Kemayoran?

      Jakarta Kemayoran features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at Jakarta Kemayoran?

      Jakarta Kemayoran does permit smoking in some areas and is not 100% smoke-free.

      See map

      Explore the neighborhood

      What people love about Jakarta Kemayoran

      • 9.2

        Exceptional
        Cleanliness

        "Comfort hotel to stay, clean room, good food & flvery friendly staff"

        Fathulloh

        |

        13 October 2019

      • 8

        Very good
        Staff 

        "Good for minimalist traveler with clean environment and friendly staff."

        Kek

        |

        17 September 2019

      • 7.6

        Very good
        Location

        "Golden truly is five minutes away, with food court, big mall, nice japanese, and a big super market."

        Nicholas

        |

        10 September 2019

      Property ranking|Compared to 2,876 Jakarta properties
      See all rankings
      Room comfort score
      7.3/10
      Room size
      17 sqm.
      Cleanliness score
      7.5/10
      Value for money score
      7.5/10
      Better than
      96
      %
      of Jakarta properties
      Bigger than
      87
      %
      of Jakarta properties
      Better than
      78
      %
      of Jakarta properties
      Better than
      76
      %
      of Jakarta properties
      Overall rating:

      7.3

      Very good
      797 reviews
      Cleanliness
      7.5
      Facilities
      7.2
      Location
      7.2
      Read all reviews >
      More about Jakarta Kemayoran

      More about Jakarta Kemayoran

      This is a good business hotel in the heart of historical Jakarta, located only five minutes from Jakarta International Expo Kemayoran, just a few minutes from shopping areas in Chinatown, and five minutes from Gambir Railway Station. Jakarta Kemayoran is a short taxi ride from the city center, and if guests are traveling with children, Sea World and Fantasy World are not far from this location.

      The hotel offers Wi-Fi, the comfortable Sweet Bed by Ibis in each room, international satellite TV, a work desk, coffee/tea maker facilities, an international restaurant, and an outdoor pool which has been renovated in 2014. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Jakarta Kemayoran.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.2

      Most talked about facilities

      Housekeeping

      24 mentions

      Breakfast

      18 mentions

      Swimming Pool

      18 mentions

      Food & Dining

      17 mentions

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Garden
      • Massage
      • Swimming pool [outdoor]
      Cleanliness and safety
      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • Free face masks
      • Hand sanitizer
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Safe dining setup
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Breakfast [buffet]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Gift/souvenir shop
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Smoking area
      Access
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Clothes rack
      • Coffee/tea maker
      • Free bottled water
      • Individual air conditioning
      • In-room safe box
      • Internet access – LAN
      • Internet access – wireless
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Toiletries
      • Towels
      • Wi-Fi [free]

      Location

      Jl. Bungur Besar Raya No. 79-81, Kemayoran, Jakarta, Indonesia, 10620
      Very good
      Location

      7.2

      Airports
      • Halim Perdanakusuma International Airport (HLP)
        12.2 km
      • Soekarno-Hatta International Airport (CGK)
        21.2 km
      Public transportation
      • Kemayoran Railway Station
        340 m
      • Senen Train Station
        1.1 km
      Hospital or clinic
      • Klinik Utama Hemodialisa
        220 m
      Shopping
      • Grand Indonesia Mall
        4.0 km
      Convenience store
      • Alfamart
        530 m 3 min drive
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Jakarta Cathedral
        1.1 km
      • Gambir Train Station Building
        1.7 km
      • National Monument (MONAS)
        1.8 km
      • National Museum
        2.5 km
      • Grand Indonesia Mall
        4.0 km
      • Museum Bank Indonesia
        4.5 km
      • Jakarta Old Town
        4.6 km
      • Ancol Dreamland
        4.8 km
      • Istiqlal Mosque
        15.9 km
      • Beautiful Indonesia in Miniature Park
        19.0 km
      Nearby landmarks
      • Klinik Utama Hemodialisa
        220 m
      • Kemayoran Railway Station
        340 m
      • Jalur Hijau
        400 m
      • drg Jenifer, Margaretha
        480 m
      • Sikh Gurdwara Mission
        540 m
      • Puskesmas Kelurahan Bungur
        540 m
      • Mahkamah Agung
        620 m
      • Posyandu Teratai RW 01
        650 m
      • OJK Park
        690 m
      • Ministry of Finance Building
        690 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until13:00
      Getting around
      • Airport transfer fee250000 IDR
      • Distance from city center6.7 Km
      • Travel time to airport (minutes)30
      Extras
      • Breakfast charge (unless included in room price)85715 IDR
      The property
      • Number of floors8
      • Number of restaurants1
      • Number of rooms 129
      • Room voltage220
      • Year property opened1994
      • Most recent renovation2014

      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

      The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

      Reviews of Jakarta Kemayoran from real guests

      Provided by verified guests of Agoda
      7.3
      /
      10
      Cleanliness7.5
      Facilities7.2
      Location7.2
      Room comfort and quality7.3
      Service7.4
      Value for money7.5
      High score for Jakarta
      Rating
      9+ Exceptional (38)
      8-9 Excellent (81)
      7-8 Very Good (231)
      6-7 Good (140)
      <6 Below Expectation (141)
      Time of the year
      Mar - May (177)
      Jun - Aug (131)
      Sep - Nov (162)
      Dec - Feb (161)

      Show reviews that mention 

      Showing 631 verified guest comments
      12345
      9.6
      Exceptional
      Christian from Indonesia
      Family with young children
      Standard Twin Room
      Stayed 1 night in December 2018

      great and Satisfy holiday for new year night”

      Overall our holiday for 2D, 1N at IBIS Hotel is great and satisfy. Nice room and cold air conditioner but not to clean cause little bit dust. Much variation menu for breakfast, swimiing pool not to large. Parking lot is horrible, overload ( on Dec 31, 2018 ). Staff friendly and loction hotel is very strategic, near monas, ancol, kelapa gading, etc.

      Reviewed January 02, 2019

      See room deals

      We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo Kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta. Best regards, Djati Asmara W General Manager

      Responded January 05, 2019
      Jakarta Kemayoran
      10.0
      Exceptional
      Suryani from Indonesia
      Business traveler
      Standard Twin Room
      Stayed 1 night in July 2019

      The breakfast is very good”

      they provide varieties of good foods during breakfast

      Reviewed July 26, 2019

      See room deals

      Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, Djati Asmara W General Manager

      Responded July 27, 2019
      Jakarta Kemayoran
      10.0
      Exceptional
      Christian from Indonesia
      Business traveler
      Standard Double Room
      Stayed 3 nights in April 2019

      Excellent service”

      So happy when the staff like family

      Reviewed April 26, 2019

      See room deals

      We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Ibis Jakarta Kemayoran. Our strategic location is indeed one of our selling point, not only nearby with Monas, Jakarta Expo Kemayoran, but also with several shopping destinations such as Grand Indonesia Shopping Town ,Mangga Dua Square. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta. Best regards, Djati Asmara W General Manager

      Responded April 28, 2019
      Jakarta Kemayoran
      9.2
      Exceptional
      Fathulloh from Indonesia
      Business traveler
      Standard Double Room
      Stayed 1 night in October 2019

      Exceptional”

      Comfort hotel to stay, clean room, good food & flvery friendly staff

      Reviewed October 13, 2019

      See room deals

      Dear Mr.Fathulloh, Warmers greeting from Ibis Jakarta Kemayoran, Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. Thank you for your choosing Ibis Jakarta Kemayoran for stay with us. We make our guest like feel your home, feel welcome and friendly staff must be give the best service. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, Djati Asmara W General Manager

      Responded October 15, 2019
      Jakarta Kemayoran
      8.8
      Excellent
      Albertus from Indonesia
      Business traveler
      Standard Room Double
      Stayed 1 night in February 2020

      Nice experience for stay”

      Good and clean room, cool AC and the hotel is not using plastic bottle for drink water 👍

      Reviewed February 11, 2020

      See room deals

      Dear Mr Albertus, Warm greetings from Ibis Jakarta Kemayoran Hotel, Thank you for choosing the Ibis Jakarta Kemayoran hotel for a place to visit while in Jakarta. Thank you for taking the time to make a positive comment. Your rating for the Ibis Jakarta Kemayoran Hotel really helps us to further improve the quality of service. Accorhotels group joins with the government campaigning to reduce plastic around the world for a better earth. Accorhotels group is also committed to the program designed Planet 21.One of them we have a plastic saving program, reducing the use of detergents to reduce waste in water. Once again we thank you for your assessment and we will look forward to your next visit at the Ibis Jakarta Kemayoran Hotel. Kind regards, Djati Asmara W General Manager

      Responded February 12, 2020
      Jakarta Kemayoran
      8.4
      Excellent
      Zainal from Malaysia
      Solo traveler
      Standard Room Twin
      Stayed 4 nights in December 2019

      Second stay in your hotel”

      The hotel is great I like the pool and friendly staff. The AV entertainment in the rooms are good with good international channels. A couple of things that I would like to suggest to make your place even better. Have a mini fridge and a personal safe in the rooms. Also the breakfast is very Asian oriented maybe for western guest have continental breakfast ala card to save cost. Otherwise I'll be back next year December for the DWP 2020.

      Reviewed December 20, 2019

      See room deals

      Dear Mr Zainal , Warmers greeting from Hotel Ibis Jakarta Kemayoran, Thank you for choosing Ibis Jakarta Kemayoran for stay during in Jakarta. Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, Djati Asmara W General Manager

      Responded December 26, 2019
      Jakarta Kemayoran
      8.8
      Excellent
      Ronald from Indonesia
      Family with young children
      Standard Twin Room
      Stayed 4 nights in December 2018

      On low season for business hotel”

      Checked in before NYE, parking was so easy. But, on Dec 31 I had to parked on the street. All was good.

      Reviewed January 22, 2019

      See room deals

      Thank you so much for giving your review about Ibis Jakarta Kemayoran. Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district. I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again. We are delight to welcoming you again to our hotel. Kind regards, Djati Asmara W General Manager

      Responded January 23, 2019
      Jakarta Kemayoran
      8.0
      Excellent
      Kek from Malaysia
      Business traveler
      Standard Twin Room
      Stayed 2 nights in September 2019

      Value for Money for Minimalist Traveller”

      Location is quite closed to JIEXPO at a reasonable price. Good for minimalist traveler with clean environment and friendly staff. Nothing fancy, nothing to shout out nonetheless, you could be assured with good rest on your stay.

      Reviewed September 18, 2019

      See room deals

      Thank you for your recent stay and comment being made during your stay. We are glad that you had a wonderful time in Jakarta. Your comment have been shared to all of our team and we are so happy to hear it. We've also notes your input which we can still improve and shared the notes accordingly to the concerned department.Thank you for choosing Ibis Jakarta Kemayoran for your business at Jiexpo Kemayoran. truly hope that we could host you again in the future to regain your faith towards our products and services again. Warm regards, Djati Asmara W General Manager

      Responded September 19, 2019
      Jakarta Kemayoran
      8.4
      Excellent
      Rommy from Indonesia
      Solo traveler
      Standard Double Room
      Stayed 1 night in September 2019

      Old hotel”

      It is an old hotel but well maintained. So everything just ok. But pricewise it is worth it

      Reviewed September 22, 2019

      See room deals

      Thank you for your recent stay and comment being made during your stay. We are glad that you had a wonderful time in Jakarta. Your comment have been shared to all of our team and we are so happy to hear it. We've also notes your input which we can still improve and shared the notes accordingly to the concerned department. truly hope that we could host you again in the future to regain your faith towards our products and services again. Warm regards, Djati Asmara W General Manager

      Responded September 26, 2019
      Jakarta Kemayoran
      8.0
      Excellent
      Wafaa from Malaysia
      Group
      Standard Room Twin
      Stayed 3 nights in October 2019

      Very good”

      The air conditioner was a bit weak in the room so they changed us to another room. Appreciate the hotel's effort to eliminate single use plastic water bottle, they have refill stations on every floor and a jug in the room. Great hospitality by the staff.

      Reviewed November 07, 2019

      See room deals

      Dear Wafaa, Warmers greeting from Ibis Jakarta Kemayoran, Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. Thank you for your participation minimize bottle plastic in the room.Accor Hotels have motivation to go green worldwide to be good. We hope your happy stay with us. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, Djati Asmara W General Manager

      Responded November 09, 2019
      Jakarta Kemayoran
      8.4
      Excellent
      Rommy from Indonesia
      Business traveler
      Standard Double Room
      Stayed 1 night in August 2019

      Old hotel but well maintained”

      Need to improve the aircon and toilet. The toilet a bit old.

      Reviewed August 18, 2019

      See room deals

      Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, Djati Asmara W General Manager

      Responded August 20, 2019
      Jakarta Kemayoran
      7.6
      Very good
      Nicholas from United Kingdom
      Business traveler
      Standard Double Room
      Stayed 3 nights in September 2019

      Remains nice hotel”

      Nowadays, the restaurant service is poor. Can be annoying, waiting 20 minutes to be served. There’s simply no one there. Rooms are clean, love swimming pool and the people. Very apologetic about resto, which they shouldn’t be if they did their job. Golden truly is five minutes away, with food court, big mall, nice japanese, and a big super market.

      Reviewed September 10, 2019

      See room deals

      Dear Mr Nicholas , Warmers Greeting from Ibis Jakarta Kemayoran, Thank you for taking the time to tell us about your experience at Ibis Jakarta Kemayoran Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Djati Asmara W General Manager

      Responded September 13, 2019
      Jakarta Kemayoran
      8.4
      Excellent
      Lara from Thailand
      Couple
      Standard Double Room
      Stayed 1 night in July 2019

      Excellent”

      Clean room, nice pool, breakfast quite expansive

      Reviewed July 19, 2019

      See room deals

      Thank you so much for your good review to Ibis Jakarta Kemayoran and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Best regards, Djati Asmara W General Manager

      Responded July 19, 2019
      Jakarta Kemayoran
      8.0
      Excellent
      Ade from Indonesia
      Business traveler
      Standard Double Room
      Stayed 1 night in January 2019

      Business hotel with int’l standard under Accor Group Hotel”

      Affordable and worth it

      Reviewed January 16, 2019

      See room deals

      Thank you so much for giving your review about Ibis Jakarta Kemayoran. Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district. I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again. We are delight to welcoming you again to our hotel. Kind regards, Djati Asmara W General Manager

      Responded January 16, 2019
      Jakarta Kemayoran
      6.8
      Good
      Fakhri from Indonesia
      Business traveler
      Standard Double Room
      Stayed 1 night in January 2019

      Worst Accor hotel I must Say”

      I always stay at accor hotels (mostly Ibis) for my trips, either business or leisure. Then I think this hotel facilities doesn't meet standard of Ibis. I get 8th floor room, which is the top of the building, the environment was creepy, also the room. But the problem for me isn't thay anyway. My problem is The air con not working properly. It is not cool moreover the air so thin and hardly to breathe. After I've waiting for 3 hours and had no difference of air condition, I called the housekeeping. the enginer didn't come until I come to front desk and show that I a little bit upset. Finally the enginer come but after that, the air condition not changed at all.. Luckily, the services, the crew of front desk has an Ibis standard. they helped me to change the room and check the condition of my new room before I get in. They even help me to get my stuff and deliver the new key to my room. please do the maintenance of 8th floor because my new roo at 4th floor was VERY DIFFERENT. it is so comfy, cool. for the facilities, I didn't try everything I only stayed there because I missed my train then have to wait for the next day. One thing I remember, the bed not so good because they only using a thin matress over bed. But that's okay because it is an economic hotel.

      Reviewed January 17, 2019

      See room deals

      Thank you for sharing your experience during your stay in Ibis Jakarta Kemayoran. Apology for the inconvenience regarding the AC, I already inform to head concern to follow up this issue, actually this issue is uncommon situation we had but we would definitely follow up this issue. We will encourage our team to communicate well among us to serve our customer well at all times We look forward to welcoming you back to our hotel in near future. Best Regards, Djati Asmara W General Manager

      Responded January 19, 2019
      Jakarta Kemayoran
      8.0
      Excellent
      Rommy from Indonesia
      Business traveler
      Standard Double Room
      Stayed 1 night in December 2019

      old hotel”

      old hotel but well maintained

      Reviewed January 06, 2020

      See room deals

      Dear Mr Rommy , Greetings from Ibis Jakarta Kemayoran., Thank you for choosing Ibis Jakarta Kemayoran for your visit in Jakarta. Thank you so much for giving your review about Ibis Jakarta Kemayoran. Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district.Thank for good support for Ibis Jakarta kemayoran. Your feed back is very important with our hotel for good maintenance. I'm very happy to know that you enjoy your night with Ibis Jakarta Kemayoran very well and very appreciate if you could recommend to your friend and also back to stay with us again. We are delight to welcoming you again to our hotel. Kind regards, Djati Asmara W General Manager

      Responded January 08, 2020
      Jakarta Kemayoran
      7.6
      Very good
      Rommy from Indonesia
      Business traveler
      Standard Room Twin
      Stayed 1 night in July 2019

      Very good”

      Need improvement their aircon. I just feel the aircon not strong enough to make the room cold

      Reviewed July 17, 2019

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      Thank you for taking the time to tell us about your experience at Ibis Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, it is disappointing to know that not all expectations were met. I will personally share all concerns to the related department, and I shall personally take appropriate measurements for improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Djati Asmara W General Manager

      Responded July 19, 2019
      Jakarta Kemayoran
      6.4
      Good
      Adi from Indonesia
      Couple
      Standard Double Room
      Stayed 2 nights in December 2019

      A little bit old..”

      The hotel is a bit old. Need renovation and renew the bedding. The room dont have fridge and water kettle! The amenities are just little to enough. No drinking water available in the room, but they provide water dispenser in the hallway.

      Reviewed December 11, 2019

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      Dear Mr Adi, Warmers greeting from Ibis Jakarta Kemayoran, Thank you for taking the time to tell us about your experience at Ibis Jakarta Kemayoran Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to check in your comment because every room we put water cattle ( heater Water jug).We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Djati Asmara W General Manager

      Responded December 13, 2019
      Jakarta Kemayoran
      6.0
      Wai from Malaysia
      Solo traveler
      Standard Room Double
      Stayed 1 night in February 2020

      Survivor Trip. ”

      Can't find any convenient store nearby, basically nothing apart from the trains passing by every one or two hours behind the hotel.

      Reviewed March 01, 2020

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      Dear Mr Wai, Warmers greeting from Ibis Jakarta Kemayoran, Thank you for taking the time to tell us about your experience at IbisJakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, it is disappointing to know that not all expectations were met. We apologize once again because the train disturbs you every hour, indeed the Ibis Hotel is located between 2 train stations namely Kemayoran Station and Senen Station. Thank you again for sharing your experience, and we hope your next visit will be as pleasant . Sincerely, Djati A Widjaya General Manager

      Responded March 03, 2020
      Jakarta Kemayoran
      4.8
      Pooi from Malaysia
      Business traveler
      Standard Room Twin
      Stayed 3 nights in September 2019

      Hotel Need an Upgrade (Amenities & Rooms Facilities)”

      1. Not sufficient hair dryer (only 5 nos for whole 130 rooms premise), room is dark, shower is weak. 2. Restaurant staff is helpful, local taste (not international style like sausage & ham, etc) 3. I had 2 reservations with 3 nights & 1 night respectively, after I had check in & paid for the 3 nights stay and my colleague came in days after, the hotel can just directly swipe my credit card (that I used during the 1st reservation) to pay for her reservation & check in, without me & my card to be present physically, felt quite unsecured with this operation 4. I forgot to take the invoice during check out and requested it through email after I had returned to Malaysia. No reply after followed up daily for 3 days, still waiting for my official tax invoice now.

      Reviewed September 19, 2019

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