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Lobby, Jabal Omar Marriott Hotel, Makkah in Mecca
Presidential Suite, 1 Bedroom Presidential Suite, Jabal Omar Marriott Hotel, Makkah in Mecca
Lobby, Jabal Omar Marriott Hotel, Makkah in Mecca
Interior view, Jabal Omar Marriott Hotel, Makkah in Mecca
Interior view, Jabal Omar Marriott Hotel, Makkah in Mecca
a hotel room with two beds and a television, Jabal Omar Marriott Hotel, Makkah in Mecca
Jabal Omar Marriott Hotel, Makkah

Removed from saved list

8.2

Excellent

10,289 reviews

10,289 reviews

Breakfast5
View2
Housekeeping2
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
Al-Masjid al-Haram Mosque 660 m
Black Stone 660 m
Kaaba 710 m
Abraj Al Bait Towers 950 m
Al Hijaz Mall 3.9 km
Jabal-al-noor (Mountain of Light) 5.4 km
Al Jamrah al Wusta 5.6 km
Makkah Mall 7.7 km
Safa to Marwa 11.2 km
Arafat 18.7 km
Nearby landmarks
Royal Supermarket 230 m
Bin Dawood - Jabal Omar - 1st Floor 360 m
Al Nahdi Pharmacy - 1st Floor 370 m
Qibla Mosque 400 m
Masjid Al Haram King Fahd Gate 490 m
Al Haram Emergency Hospital 540 m
Masjid Al Haram King Abdullah Expension Gate 550 m
Pharmacy Rajah 570 m
Al-Masjid al-Haram Mosque 660 m
Masjid Taneem 660 m

Jabal Omar Marriott Hotel, Makkah

Umm Al Qura street,, Ajyad, Mecca, Saudi Arabia, 21955 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ajyad, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al-Masjid al-Haram Mosque. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

400 meters to Qibla Mosque

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Your dates are popular among travelersUsers are booking a place in Mecca every 1 minutes on Agoda.com
Value for money7.8
Location rating8.1
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport72.1 km

Rooms available at Jabal Omar Marriott Hotel, Makkah

Very good
Room comfort & quality

8

Presidential Suite, 1 Bedroom Presidential Suite
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite, 1 Bedroom Executive Suite, Haram view
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Triple Room, Guest room, 3 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 4 single beds
Enter dates to see prices
Deluxe Triple Room, Guest room, 3 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Superior Quad Room, Guest room, 4 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 4 single beds
Enter dates to see prices
Superior Double Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 4 single beds
Enter dates to see prices
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe King Room, Guest room, 1 King, City view
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 34 m²/366 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Jabal Omar Marriott Hotel, Makkah?

Check-in is from 12:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jabal Omar Marriott Hotel, Makkah?

Jabal Omar Marriott Hotel, Makkah is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Jabal Omar Marriott Hotel, Makkah also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Jabal Omar Marriott Hotel, Makkah has a car park that's close to the hotel. Parking is available for a fee of 200 SAR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Mecca with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Jabal Omar Marriott Hotel, Makkah?

Start your mornings right, with the continental and buffet breakfast options offered at Jabal Omar Marriott Hotel, Makkah. Adults can enjoy breakfast offered with an additional charge of 45 SAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Jabal Omar Marriott Hotel, Makkah?

Jabal Omar Marriott Hotel, Makkah features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Jabal Omar Marriott Hotel, Makkah?

Jabal Omar Marriott Hotel, Makkah does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Jabal Omar Marriott Hotel, Makkah?

Jabal Omar Marriott Hotel, Makkah’s neighborhood is Ajyad which includes popular restaurants such as Albaik Restaurant, Al Bayt Restaurant and Smash Burger.

What popular shopping places are close to Jabal Omar Marriott Hotel, Makkah?

Located in the Ajyad area, Jabal Omar Marriott Hotel, Makkah is close to great shopping choices like Al Hijaz Mall, Makkah City Centre and Makka auction.

What are popular attractions near Jabal Omar Marriott Hotel, Makkah?

Jabal Omar Marriott Hotel, Makkah is located in Ajyad area, which is famous for attractions such as Al-Masjid al-Haram Mosque, Black Stone and Kaaba.

What popular natural sightseeing spots are close to Jabal Omar Marriott Hotel, Makkah?

Jabal Omar Marriott Hotel, Makkah is located within Ajyad, which makes it conveniently close to natural sights including Jabal as Sarid and Mount Thawr.

See map

Explore the neighborhood

What people love about Jabal Omar Marriott Hotel, Makkah

  • 10

    Exceptional
    Location

    "Its walking distance to the haram and they also have a 24 hour shuttle service."

    ahsan

    |

    8 February 2023

  • 10

    Exceptional
    Location

    "It is near to the Haram shareef and well organized, friendly staff.i like there Breakfast."

    Ishtiaq

    |

    17 October 2022

  • 10

    Exceptional
    Spaciousness

    "Not only was the hotel room spacious, the intercom connected with masjidil haram made it convenient for us to pray in our room when necessary."

    Aminah

    |

    22 December 2022

Overall rating:

8.2

Excellent
10,289 reviews
Cleanliness
8.5
Facilities
8.3
Location
8.1
Read all reviews >
What travelers say they love:
My husband and I had a pleasant stay while doing our umrah.
Noorhana from Singapore
Couple
More about Jabal Omar Marriott Hotel, Makkah

More about Jabal Omar Marriott Hotel, Makkah

Jabal Omar Marriott Hotel, Makkah

See the best of Mecca with a stay at Jabal Omar Marriott Hotel, Makkah, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Jabal Omar Marriott Hotel, Makkah ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Mecca.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Jabal Omar Marriott Hotel, Makkah. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Jabal Omar Marriott Hotel, Makkah is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Jabal Omar Marriott Hotel, Makkah. Pamper and indulge yourself with a visit to the salon. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Mecca during your stay at the hotel. Pose in front of Safa to Marwa located 11.1 km away, and you can always show your friends the time you went to Mecca. The most well-known nearby local attraction is Jabal-al-noor (Mountain of Light) which is located just about 5.3 km away. Whatever you may be looking to buy on your trip to Mecca, chances are you'll find it at Makkah Mall located 7.7 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

1 mention

Car Park

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Arabic
  • French
  • Hindi
  • Indonesian
  • Turkish
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Spice Market
  • Cuisine: American, Asian, Austrian
Olive
  • Cuisine: American, Asian, Austrian

Location

Umm Al Qura street,, Ajyad, Mecca, Saudi Arabia, 21955
Excellent
Location

8.1

Airports
  • King Abdulaziz International Airport (JED)
    72.1 km
  • Taif Airport (TIF)
    76.2 km
Public transportation
  • Mecca Central Station
    3.2 km
  • Makkah Haramain High Speed Railway Station
    3.4 km
Hospital or clinic
  • Al Nahdi Pharmacy - 1st Floor
    370 m
Shopping
  • Makkah Mall
    7.7 km
Convenience store
  • Alaa Grocery Store
    1.6 km
Cash withdrawal
  • ATM
    580 m

What's nearby

Popular landmarks
  • Al-Masjid al-Haram Mosque
    660 m
  • Black Stone
    660 m
  • Kaaba
    710 m
  • Abraj Al Bait Towers
    950 m
  • Al Hijaz Mall
    3.9 km
  • Jabal-al-noor (Mountain of Light)
    5.4 km
  • Al Jamrah al Wusta
    5.6 km
  • Makkah Mall
    7.7 km
  • Safa to Marwa
    11.2 km
  • Arafat
    18.7 km
Nearby landmarks
  • Royal Supermarket
    230 m
  • Bin Dawood - Jabal Omar - 1st Floor
    360 m
  • Al Nahdi Pharmacy - 1st Floor
    370 m
  • Qibla Mosque
    400 m
  • Masjid Al Haram King Fahd Gate
    490 m
  • Al Haram Emergency Hospital
    540 m
  • Masjid Al Haram King Abdullah Expension Gate
    550 m
  • Pharmacy Rajah
    570 m
  • Al-Masjid al-Haram Mosque
    660 m
  • Masjid Taneem
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until14:00
  • Reception open until00:00
Getting around
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)45 SAR
The property
  • Number of bars/lounges0
  • Number of floors22
  • Number of restaurants2
  • Number of rooms 426
  • Year property opened2015
Parking
  • Daily parking fee200 SAR

Reviews of Jabal Omar Marriott Hotel, Makkah from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities8.3
Location8.1
Room comfort and quality8.0
Service8.5
Value for money7.8
High score for Mecca
Rating
9+ Exceptional (65)
8-9 Excellent (26)
7-8 Very Good (17)
6-7 Good (8)
<6 Below Expectation (25)
Time of the year
Mar - May (42)
Jun - Aug (40)
Sep - Nov (27)
Dec - Feb (32)

Show reviews that mention 

Showing 141 verified guest comments
12345
10.0
Exceptional
Danish from Pakistan
Family with young children
Executive Suite, 1 Bedroom Executive Suite, Haram view
Stayed 2 nights in April 2022

Exceptional”

Alhamdulillah Marvelous Hospitality Excellent behavior entire staff and Reception Check in process so early and Shuttle service for haram is Unbelievable always available will surely stay in this Hotel on my next upcoming trip

Reviewed April 15, 2022

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10.0
Exceptional
Shiraz from United States
Family with teens
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
Stayed 5 nights in May 2022

Best stay ever”

Great and very helpful staff location absolutely perfect and the shuttle service is 24 hours and yes breakfast is great

Reviewed May 12, 2022

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10.0
Exceptional
hanif from Australia
Solo traveler
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 5 nights in February 2022

Best Location”

I enjoyed my stay Here Alham Dulillah, close to Haram. Will definitely visit Makkah Insha Allah and stay here

Reviewed February 14, 2022

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8.8
Excellent
MOHAMMAD from Saudi Arabia
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in February 2022

My stay during Umrah”

I like the hotel, staff behaviour, cleaniless and also food. But every time we went for breakfast, the man at the counter before we enter the hall asked for room number to know whether we are eligible for the free breakfast or not. when I said my room number, he said, Sir breakfast is not included in booking and I have to pay for for it. I requested to connect me to receptionist as I wanted to know why do I have to pay again as I already paid during the booking including breakfast. They apologise and asked me to enter and said there was some mistake in the booking. But the second day too, the same thing happened, they stopped me and again I had to speak to reception and then they allowed me for the breakfast. It was really embarrassing in front of other customers. I never faced such problem in any other hotel. Overall it is good. The good thing is they have shuttle service for the customers for pick and drop near Haram every 5 minutes. Mr. Karim was very good to us at the reception.

Reviewed February 09, 2022

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9.2
Exceptional
Syed from Saudi Arabia
Family with young children
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
Stayed 4 nights in May 2022

Overall, nice hotel”

Hotel is close proximity to the masjid, about 5 minute walk. Located on top of a hill, so a steep climb up to the hotel from the masjid. There is a shuttle service around the clock, which is useful. Great breakfast options. Room service is fantastic. Friendly staff.

Reviewed May 24, 2022

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10.0
Exceptional
nassir from France
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in February 2022

Exceptional”

Faiblesse. Very Good

Reviewed March 01, 2022

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9.2
Exceptional
Muhammad from Zambia
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in August 2019

After hajj accomodation ”

Marriot is an awesome hotel Very neat and tidy and a scrumptious breakfast Spacious rooms with friendly staff Only issue is it's a bit far from the Haram Though Marriot has provided a bus shuttle service which assists the clients in going to the Haram.

Reviewed August 22, 2019

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10.0
Exceptional
Wan from Malaysia
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 7 nights in February 2022

Umrah”

Nearby to masjidil haram

Reviewed February 17, 2022

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9.2
Exceptional
Mahmoud from Saudi Arabia
Solo traveler
Deluxe King Room, Guest room, 1 King, City view
Stayed 1 night in April 2022

Good hotel but not walking to Haram ”

Using shuttle bus to go to Haram

Reviewed April 18, 2022

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9.2
Exceptional
Khalid from Australia
Family with teens
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
Stayed 2 nights in February 2022

Exceptional”

Shuttle to Haram every 5 minutes makes life easy! Overall good experience!!

Reviewed February 18, 2022

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9.2
Exceptional
Ishtiaq from Saudi Arabia
Family with young children
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
Stayed 1 night in December 2021

Exceptional”

Best place for family and friends

Reviewed December 29, 2021

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8.4
Excellent
Tariq from Pakistan
Family with teens
Deluxe Quad Room, Guest room, 4 Twin/Single Bed(s)
Stayed 3 nights in January 2019

Shuttle service is 24 hour but you have to leave 5 minutes before azan to reach inside haram”

Staff is good and service is good also but far from haram.although shuttle service makes it closer but have to go haram 5 minutes before azan

Reviewed January 20, 2019

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8.8
Excellent
Qammar from Saudi Arabia
Group
Deluxe King Room, Guest room, 1 King, City view
Stayed 1 night in April 2022

Staff is good and cooperative. ”

iftar is good but little expensive overall.

Reviewed April 16, 2022

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7.6
Very good
Mohsin from Oman
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2022

Clean and comfortable beds”

The hotel offers very comfortable beds and 24hrs bus to the little square next to Haram. the grand mosque is still within a walking distance, 5-7m only. Nothing I can mention as i use the hotel room for sleeping and changing only.

Reviewed January 10, 2022

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7.2
Very good
Rasha from United Arab Emirates
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 4 nights in April 2022

Not international standards, only Worth the money for its location only”

Generally we enjoyed our stay there, it’s very close to Haram, a 2 min shuttle ride to Alkhalil square with 5-7 min interval between the busses, or about 10 min walk to the Haram. The value is driven by its location, not really by the facility or the anything special there. The room was okey, but old, bathroom needs renovation, it’s clear it’s old and not well maintained, the drainage in the shower was clogged, it’s not the first Marriott I stay in and has old bathrooms and clogged drainages. Staff was generally nice and friendly, as much as they can be in Mekka, however there was lots of people checking in/out and few staff working, which causes a bit of chaos and frustration. I wanted to print a piece of paper, but the computers (four of them) in the business lounge in the lobby weren’t functioning! It’s a shame when international chain hotels loses their broad hospitality and assumes people who travels to Mekka will only be sleeping, eating and visits Haram! Some might wanna make a business call, print a contract, relief their body with a massage after Umrah, or do few back pain relieving exercises at the gym! By some I mean both men and women.

Reviewed May 13, 2022

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6.8
Good
YAHYA from Saudi Arabia
Couple
Deluxe King Room, Guest room, 1 King, City view
Stayed 2 nights in January 2020

Great location but dirty room ”

First impression , the receptionist tells me the room that I booked through Agoda doesn't exist and it's Agoda's fault . Second problem in the room itself, bedsheets where covered with dried reddish stains , I am not sure if it was blood or something else Dust was covering most of the furniture .

Reviewed January 28, 2020

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6.8
Good
Ali from Bahrain
Solo traveler
Deluxe King Room, Guest room, 1 King, City view
Stayed 3 nights in February 2020

Good”

Unfortunately on arrival the front desk staff adviced me that the booking doesn't include breakfast i showed her copy of the booking , then she called her manager and he said that everything will be sorted out abd assured me that everything is taking care of. But regrettably nothing was done till this moment.

Reviewed February 05, 2020

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5.2
abdulla from United Arab Emirates
Solo traveler
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in May 2019

Above average”

No way to be five starts hotel with this level of cleanliness and damaged furniture! no iron, no slippers, No towels (only two larges towels), no tissue in the room, the front desk staff non professional! the mosque was not ready and prepared for prayers! and many other things.

Reviewed May 27, 2019

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4.0
aizuddin from Saudi Arabia
Solo traveler
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in April 2022

First and last”

Bad check in experience. Was told to wait for 10 mins but ended up waiting for 1.5 hours. It was ramadhan time and everybody knew it is peak season but >1 hour waiting for check in was totally unacceptable. And it was at 5 pm. Never never again.

Reviewed July 12, 2022

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9.2
Exceptional
Fahad from Saudi Arabia
Family with teens
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in June 2017

Exceptional”

Went to mecca several times. This is the best hotel so far. I had onley one problem during my stay. I had my mother with me. She is very old on wheelchairs and the hotel is located over a hell. There was bus shuttle but the bus was too hight and difficult to ride for old people.

Reviewed June 21, 2017

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Dear Fahad, Thank you for taking the time to write a kind review of your stay at the Jabal Omar Makkah Marriott. I am glad that you had a wonderful experience and that you enjoyed your stay during your visit in our Hotel. Thank you for missioning the bus shuttle service and your challenge with bus height for your Mother, we are going to highlight this matter with concern department and tackle it as soon as possible. Meanwhile we hope to have the privilege to host you events again and to welcoming you back in your future trip to MAkkah. Kind regards, Samer Khair General Manager Jabal Omar Makkah Marriott

Responded October 29, 2017
Jabal Omar Marriott Hotel, Makkah
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