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JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta

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8.6

Excellent

1,295 reviews

1,295 reviews

Housekeeping18
Breakfast9
Food & Dining6
See map

8.7

Excellent

Location rating score

Excellent location - 230 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
99 Ranch Market

160 m

Mega Kuningan Shop

240 m

Bellagio Boutique Mall

270 m

All Fresh

290 m

Mall Ambasador

330 m

Popular landmarks
Grand Indonesia Mall

3.6 km

Gambir Train Station Building

5.6 km

National Museum

5.6 km

National Monument (MONAS)

5.8 km

Jakarta Cathedral

6.5 km

Closest landmarks
Embassy of Peru

50 m

Embassy of Sweden

50 m

Embassy of Finland

50 m

Embassy of China

240 m

Medikaloka

270 m

JW Marriott Hotel Jakarta

Jl. Dr. Ide Anak Agung Gde Agung, Kav. E 1.2 No.1 & 2, Mega Kuningan, Kuningan, Jakarta, Indonesia, 12950 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Jakarta

Front desk [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.2
Distance to city center3.5 km
Location rating8.7
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.8 km

Rooms available at JW Marriott Hotel Jakarta

Excellent
Room comfort & quality

8.7

Suite with Kitchenette, Executive lounge access, 1 King
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite,210Sqm, Executive lounge access
...
  • Room size: 210 m²/2260 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Governor Suite (84 Sqm), Executive lounge access, 1 King
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomat Suite, 126 Sqm, Executive lounge access, 1 King
...
  • Room size: 126 m²/1356 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room (42 Sqm), Executive lounge access, Guest room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
JW Marriott Suite, 148Sqm, Executive lounge access, 1 King
...
  • Room size: 126 m²/1356 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Room (42 Sqm), Guest room, 1 King, City view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room (42 Sqm), Guest room, King or Twin/Single Bed(s)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Bed One Bedroom Room
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JW Marriott Hotel Jakarta?

Check-in is from 02:00 PM, and check-out is until 03:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Jakarta?

JW Marriott Hotel Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at JW Marriott Hotel Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JW Marriott Hotel Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at JW Marriott Hotel Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at JW Marriott Hotel Jakarta. Adults can enjoy breakfast offered with an additional charge of 285000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at JW Marriott Hotel Jakarta?

JW Marriott Hotel Jakarta features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at JW Marriott Hotel Jakarta?

JW Marriott Hotel Jakarta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map

Explore the neighborhood

What people love about JW Marriott Hotel Jakarta

  • 10

    Exceptional

    "Food is excellent"

    Andriansyah

    |

    17 September 2022

  • 10

    Exceptional

    "Best price, good facilities"

    Sharon

    |

    19 August 2022

  • 10

    Exceptional
    Staff 

    "Great hotel and excellent service."

    ralph

    |

    1 August 2022

Overall rating:

8.6

Excellent
1,295 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
My stay at the JW MARRIOTT was just perfect.
THOMAS from Switzerland
Solo traveler
More about JW Marriott Hotel Jakarta

More about JW Marriott Hotel Jakarta

JW Marriott Hotel Jakarta

When you are looking for comfortable and convenient accommodations in Jakarta, make JW Marriott Hotel Jakarta your home away from home. A stay at JW Marriott Hotel Jakarta ensures an easy access to the lively city and all of its wonders.
Take advantage of a wealth of unrivaled services and amenities at JW Marriott Hotel Jakarta. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Hotel Jakarta.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at JW Marriott Hotel Jakarta offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at JW Marriott Hotel Jakarta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at JW Marriott Hotel Jakarta which has a selection of halal options.
Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at JW Marriott Hotel Jakarta. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at JW Marriott Hotel Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at JW Marriott Hotel Jakarta gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Jakarta. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 3.5 km away.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

34 mentions

Food & Dining

26 mentions

Housekeeping

26 mentions

Swimming Pool

19 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Lever handles on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Buffet
Restaurants on site

Sailendra Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Asuka Japanese Dining

  • Cuisine: Japanese, Sushi
  • Menu: Buffet

Pearl Chinese Restaurant

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
Location
Jl. Dr. Ide Anak Agung Gde Agung, Kav. E 1.2 No.1 & 2, Mega Kuningan, Kuningan, Jakarta, Indonesia, 12950
Excellent
Location

8.7

Airports

  • Halim Perdanakusuma International Airport (HLP)
    7.8 km 32 min drive
  • Soekarno-Hatta International Airport (CGK)
    22.1 km 39 min drive

Public transportation

  • MRT Station Bendungan Hilir
    1.6 km
  • Setiabudi Astra Station
    2.0 km

Hospital or clinic

  • Medikaloka
    270 m

Shopping

  • Grand Indonesia Mall
    3.6 km

Convenience store

  • Indomaret
    520 m 8 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.6 km
  • Gambir Train Station Building
    5.6 km
  • National Museum
    5.6 km
  • National Monument (MONAS)
    5.8 km
  • Jakarta Cathedral
    6.5 km
  • Istiqlal Mosque
    8.8 km
  • Museum Bank Indonesia
    10.1 km
  • Jakarta Old Town
    10.5 km
  • Ancol Dreamland
    11.5 km
  • Beautiful Indonesia in Miniature Park
    13.6 km

Nearby landmarks

  • Embassy of Peru
    50 m
  • Embassy of Sweden
    50 m
  • Embassy of Finland
    50 m
  • 99 Ranch Market
    160 m
  • Embassy of China
    240 m
  • Mega Kuningan Shop
    240 m
  • Bellagio Boutique Mall
    270 m
  • Medikaloka
    270 m
  • All Fresh
    290 m
  • Mall Ambasador
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until15:00

Getting around

  • Airport transfer fee400000 IDR
  • Distance from city center3.5 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)285000 IDR
  • Daily Internet/Wi-Fi fee255000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 317
  • Room voltage220
  • Year property opened2001
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of JW Marriott Hotel Jakarta from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.7
Room comfort and quality8.7
Service9.0
Value for money8.2
High score for Jakarta
Rating
9+ Exceptional (282)
8-9 Excellent (155)
7-8 Very Good (163)
6-7 Good (40)
<6 Below Expectation (39)
Time of the year
Mar - May (143)
Jun - Aug (163)
Sep - Nov (168)
Dec - Feb (205)
All guests (1,101)
All room types
All languages

Show reviews that mention 

Showing 679 verified guest comments
12345
10.0
Exceptional
PHILLIP from United Kingdom
Business traveler
Governor Suite (84 Sqm), Executive lounge access, 1 King
Stayed 2 nights in July 2021

JW Marriot Jakarta”

Booked a couple night stay at the Marriot just after i had completed my compulsary 5 night Quarantine Stay in another so called 5* Hotel . . Wow, such a difference, a proper 5* experience Sadly due to the current climate with Covid 19 and also the Lockdown of the City some facilities were not available, but that is a government thing and nothing the Marriot could do about it. The checkin staff were great, all correct Covid protocols, Polite, Happy and Professional Staff, Nice . . Checkin was fast and efficient, then i was shown to my Room. Again lovely room and just what you would expect and hope for with a 5* Hotel, Clean, Cool Comfy and Great. Part of the package was access to the Executive Lounge, which i used multiple times, again the staff were great, helpful and Happy, food choices were great (Had Breakfast there too) All in all i was very Happy with my stay there, good value, great service, and i would not hesitate to return Thankyou

Reviewed July 08, 2021

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10.0
Exceptional
Falke from Indonesia
Couple
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in July 2021

Perfect honeymoon on PPKM.”

First of all we'd like to say Thank You to all the JW Marriott staffs effort for making our honeymoon memorable by giving us the best city view (ITC - Kuncit & flyover view) painting the window glass for us, bending towels to Love Swans-shape, &... a surprise brownies cake! Cleanliness is perfect, takeaway breakfast is good, facilities.. well we stayed on PPKM period, what can we do about it? Thank You again from both of us, wish u all safe & healthy & success for JW Marriott on fighting this pandemic! God bless.

Reviewed July 12, 2021

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10.0
Exceptional
sandie from Indonesia
Family with young children
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in May 2021

5 stars hotel with 7 stars hospitality services”

If you need everything during your business nor leisure trip, just stay at Marriott JKT. They have everything which is can make your day calm and even better! Business trip with family? They can back you up perfectly to take care your precious one, when you are doing your business. Stay for special occassion, they profesionaly can provide your "happy day". So, Marriott JKT are everything that you need when trip to JKT! Trust me!

Reviewed May 03, 2021

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10.0
Exceptional
Gladys from Indonesia
Couple
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in February 2021

VERY GOOD HOTEL”

Stay at this Hotel for 1 night. The room is very clean and big. Location is very strategist. Also the breakfast is very good. And the important thing is all of the staff is very helpful and very nice. I very recommend for this Hotel.

Reviewed March 19, 2021

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10.0
Exceptional
Shane from Australia
Couple
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2021

Overview ”

Well people if your reading this your checking before you book, I will leave it short and sweet For you. - staff amazing - room good - internet very fast - hotel older but unique , nicely furnished - location, good for that area for sure - breakfast, best I have ever had in any hotel - gym , good equipment especially for a hotel - pool, needs upgrading if they were not o upgrade anything. But still fine -

Reviewed January 24, 2021

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10.0
Exceptional
Wisanto from Indonesia
Family with young children
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 2 nights in May 2022

Marriott exceeds expectation!!”

I always pick Marriott wherever available every time I leave home. I must say that I are most happy with the service and hospitality. It is always exceed my expectation. As early as from the check in all the way to The housekeeping, and kids activities staff, they are always showing ready to assist attitude.

Reviewed May 05, 2022

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Dear Wisanto, Warmest Greeting from JW Marriott Hotel Jakarta, Thank you for choosing us as your preferred accommodation and taking your valuable time for sharing your experience stay with us. We are delighted to read your generous comment that you enjoyed the accommodation, especially about the staff service. There is no better rewards than to know that our guests appreciated our hard work and I am glad to share your kind words and appreciations with all the team members. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back at JW Marriott Hotel Jakarta in the near future. Sincerely, Orhun Denizoglu General Manager JW Marriott Hotel Jakarta

Responded June 21, 2022
JW Marriott Hotel Jakarta
10.0
Exceptional
Yolanda from Indonesia
Family with teens
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in November 2020

Good Staycation experience”

First time staying at the hotel after pandemic and it turns out a very memorable experience. The room is very big and clean with good view to city. Very recommended

Reviewed November 17, 2020

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10.0
Exceptional
THOMAS from Switzerland
Solo traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in October 2021

...5 STARS AS ITS BEST ”

...my stay at the JW MARRIOTT was just perfect. perfect room, clean, stylish, big and with everything you need.

Reviewed November 18, 2021

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10.0
Exceptional
Marlo from South Africa
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 2 nights in August 2020

One of my best visits yet”

Great hotel, very friendly and accommodating staff with an extremely varied and delicious breakfast buffet. Don't skip the buffet! My room was upgraded and I needed up having a lovely stay overlooking Jakarta. Highly recommended to anyone.

Reviewed August 30, 2020

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10.0
Exceptional
daniel from United Kingdom
Couple
Executive Room (42 Sqm), Executive lounge access, Guest room
Stayed 1 night in October 2020

always great, make sure to get the access lounge(vip lounge)”

love the access lounge(vip lounge) from 3pm til we left in the next day complementary food drinks, and at evening alcohol, great spot for a get away, and very good value if take full use of the access lounge.

Reviewed November 15, 2020

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10.0
Exceptional
intan from Indonesia
Family with teens
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in February 2021

Very happy with the hotel!!”

We were in a weekend stayvacation. Everything was very nice. Perhaps one thing need to improve, check in was a bit very long, need to have more smooth and quick check in

Reviewed March 18, 2021

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10.0
Exceptional
Kayin from Indonesia
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in September 2019

Perfect Location”

Kuningan is the most perfect location for business visit and JW Marriott Hotel just the perfect place to stay. Absolutely it is very strategic location

Reviewed October 01, 2019

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10.0
Exceptional
Edwin from Indonesia
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in July 2018

Good hotel, happy business traveller”

I was happy here. No complaints. Didn't use the facilities as I had business meetings from morning to night

Reviewed March 11, 2019

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10.0
Exceptional
Eric from Indonesia
Family with young children
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in October 2020

Best place for staycation”

The hotel is just great with a health protocol. The staff is also kind and polite. Enjoying my staycation here.

Reviewed November 03, 2020

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10.0
Exceptional
Tanveer from Indonesia
Business traveler
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in November 2020

Best hotel”

Best hotel I ever stay and best staff and their service specially theirs way of talk and theirs politeness love it

Reviewed November 26, 2020

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10.0
Exceptional
mark from United States
Solo traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in November 2021

Great hotel”

Stayed there years ago. Needed a one night stay coming back from Indonesia. Covid19 has limited the facilities; but still a nice place to stay.

Reviewed November 17, 2021

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9.6
Exceptional
Fathurahman from Indonesia
Couple
Deluxe Room (42 Sqm), Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2020

A lovely stay”

Starting with the health protocol and restrictions, they did it very well. I like the fast check-in no crazy paperworks whatsoever. The room is not the most fresh, it's quite classic but still comfy as hell. It's quite and relaxing. The service was top notch, they can provide you with anything (except for food delivery). but overall will stay here again!

Reviewed November 23, 2020

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10.0
Exceptional
Abdullah from Indonesia
Family with young children
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 1 night in April 2021

Best Service”

All crew, all facilities very very nice. Location also strategic near from business center. will coming back for next stay.

Reviewed April 28, 2021

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9.6
Exceptional
lalitaiswari from Indonesia
Family with young children
Governor Suite (84 Sqm), Executive lounge access, 1 King
Stayed 1 night in May 2021

overall good”

pool is not good for staycation. room very nice. lobby very nice. basement access not good enough, lift only 1. ya maybe this hotel for rich people which not drive the car, driver should be. what i like the most is my room is free lounge access, i can eat 3x a day and the child playground that open all day.

Reviewed June 02, 2021

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10.0
Exceptional
Vera from Indonesia
Business traveler
Deluxe Room (42 Sqm), Guest room, 1 King, City view
Stayed 2 nights in April 2021

Service is great”

The service and location are excellent. The staff was amicable and helpful.

Reviewed March 25, 2022

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Dear Vera, Warmest Greetings from JW Marriott Hotel Jakarta. Thank you for choosing us as your preferred accommodation and taking your valuable time for sharing your experience stay with us. We are delighted to read your generous comment that you enjoyed the accommodation, especially about the staff service. There is no better rewards than to know that our guests appreciated our hard work and I am glad to share your kind words and appreciations with all the team members. Once again, on behalf of the entire hotel team, I would like to thank you for your recent stay. We look forward to welcoming you back at JW Marriott Hotel Jakarta in the near future. Sincerely, Orhun Denizoglu General Manager JW Marriott Hotel Jakarta

Responded June 21, 2022
JW Marriott Hotel Jakarta
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