Interior view, Kisenso in Hakone
Food and beverages, Kisenso in Hakone
Interior view, Kisenso in Hakone
Hot spring bath, Kisenso in Hakone
Hot spring bath, Kisenso in Hakone
Interior view, Kisenso in Hakone

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378 reviews

378 reviews

Room comfort and quality 9.2
Service 9.2
Cleanliness 8.9
Location 8.6
See map


Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Walkable places
Hakone Yumoto Onsen
110 m
Shogenji Temple
120 m
Hagino Tofu
170 m
Kei Hiraga Museum
170 m
250 m
Popular landmarks
The Hakone Open-Air Museum
4.8 km
Hakone Gōra Park
5.4 km
Odawara Castle
5.5 km
Hakone Shrine / Kuzuryu Shrine Singu
7.3 km
7.4 km
Closest landmarks
Hakone Kanko Bussan Kan
350 m
440 m
Tamadare Falls / Hien Falls
450 m
Tamasudare Shrine
470 m
Odawara Yumoto Country Club
510 m


509 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0311 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.


Located in heart of Hakone

Excellent room comfort & quality

Great Breakfast

530 meters to public transportation

Hot spring bath


Bicycle rental

Car park

Shuttle service

Luggage storage



Room service

Family room

Your dates are popular among travelersUsers are booking a place in Hakone every 2 minutes on
Value for money8.6
Distance to city center14.2 km
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport71.2 km

Rooms available at Kisenso

Room comfort & quality


Japanese Style Room with Open-Air Bath
  • Room size: 13 m²/140 ft²
  • Country view
  • 2 futons
Enter dates to see prices
Japanese Style
  • Room size: 16 m²/172 ft²
  • Country view
  • 3 futons
Enter dates to see prices
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
  • Non-smoking
  • Bathtub
  • 3 futons
Enter dates to see prices
★ Main Building 8 Tatami Mats ★ Equipped with Bath and Toilet~Enjoy Showa Retro~[Standard][Japanese Room][Non-Smoking][Mountain View]
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Japanese-Style Room
  • Room size: 13 m²/140 ft²
Enter dates to see prices
  • Mountain view
  • Non-smoking
  • 4 futons
Enter dates to see prices
■ Japanese-Style Room-Along the Sukumo River-■ View of the Mountains! for A Group Trip[Superior][Japanese Room][Non-Smoking][Mountain View][River View]
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Twin Room
  • Room size: 16 m²/172 ft²
Enter dates to see prices
■ Japanese-Style Room-Along the Sukumo River-■ Overlooking the Mountains! for Group Trips[Superior][Japanese Room][Non-Smoking][Mountain View][River View]
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Top things to do in Hakone

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Kisenso provide shuttle service for getting around?

For your convenience when traveling around the city, Kisenso offers None right at your doorstep making it easy for you to get to places effortlessly.

Does Kisenso offer spa services?

You can enjoy your stay at Kisenso far more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night even better.

What kind of non-water sports and outdoor activities are available at Kisenso?

Kisenso features non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

What attractions are nearby Kisenso that are in walking range?

While residing at Kisenso, kick start your trip by discovering the nearest attractions that are within walking distance to the property which include Hakone Yumoto Onsen, Shogenji Temple, and Hagino Tofu.

What do verified guests like most about Kisenso?

Past visitors that stayed at Kisenso have given this property a rating of 9.158 for its remarkable service as the main highlight for their stay.

What is the average rating that verified Business travelers' have given to Kisenso?

Verified business travelers that have stayed at this property have given Kisenso an average rating of 8.9. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Kisenso?

Past couple travelers that have stayed at this property have given Kisenso an average rating of 8.8. You can look up on more specific customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Kisenso?

Verified families with young children that have stayed at this property have given Kisenso an average rating of 8.9. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Kisenso?

Verified group travelers that have stayed at this property have given Kisenso an average rating of 8.9. You can check out more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What are popular attractions near Kisenso?

Kisenso’s location in the Hakone neighborhood puts it close to famous destinations which includes Kanagawa Prefectural Museum of Natural History.

What is the closest airport to Kisenso?

The nearest airport to Kisenso is Narita International Airport, 132.0 km away.

More about Kisenso

More about Kisenso

Experience Tranquility at Kisenso in Hakone, Japan

Nestled in the picturesque town of Hakone, Japan, Kisenso is a charming 3.5-star hotel that offers a serene and tranquil retreat for travelers seeking a break from the bustling city life. With its traditional Japanese architecture and stunning natural surroundings, Kisenso provides an authentic and immersive experience for guests looking to immerse themselves in the rich culture and beauty of Hakone. Upon arrival at Kisenso, guests are greeted with warm hospitality and a sense of calm that permeates throughout the property. The check-in process begins at 03:00 PM, allowing guests ample time to settle in and unwind. The hotel's friendly and attentive staff are always on hand to assist with any inquiries or requests, ensuring a seamless and enjoyable stay. Kisenso boasts a total of 12 thoughtfully designed rooms, each exuding a sense of tranquility and comfort. The rooms are tastefully decorated with traditional Japanese elements, creating an ambiance that is both inviting and soothing. With a limited number of rooms, guests can expect a more intimate and personalized experience, making Kisenso the perfect choice for those seeking a quiet and peaceful getaway.

Relax and Unwind at Kisenso's Entertainment Facilities

At Kisenso in Hakone, Japan, guests are treated to a plethora of entertainment facilities that are designed to help them relax and unwind. One of the highlights of the hotel is its luxurious spa, where guests can indulge in a wide range of rejuvenating treatments. From traditional Japanese massages to aromatherapy sessions, the skilled therapists at Kisenso are dedicated to providing guests with a truly blissful experience. Whether you're looking to release tension from your body or simply pamper yourself, the spa at Kisenso is the perfect place to do so. In addition to the spa, Kisenso also offers a variety of other entertainment facilities to cater to different interests. The hotel features a well-equipped fitness center, where guests can maintain their workout routine even while on vacation. With state-of-the-art equipment and a serene atmosphere, the fitness center at Kisenso provides the perfect setting for a satisfying workout. For those who prefer a more leisurely way to unwind, the hotel also boasts a game room, complete with billiards, table tennis, and board games. Spend your evenings challenging your travel companions to a friendly game or simply relax and enjoy some quality time together. With its exceptional spa, fitness center, and game room, Kisenso ensures that guests have plenty of options for entertainment and relaxation during their stay. Whether you're seeking a soothing massage, an invigorating workout, or some fun-filled games, Kisenso has it all.

Convenience at Your Fingertips: Kisenso's Exceptional Facilities

At Kisenso in Hakone, Japan, convenience is taken to a whole new level. With a range of exceptional facilities designed to make your stay as hassle-free as possible, you can relax and enjoy every moment of your vacation. From the comfort of your room, you can indulge in the convenience of room service, allowing you to savor delicious meals without having to leave the comfort of your cozy retreat. Additionally, Kisenso offers convenient luggage storage facilities, providing you with peace of mind and the freedom to explore Hakone without the burden of carrying your bags. Whether you want to spend the day exploring the stunning natural beauty of Hakone or immerse yourself in the local culture, you can rest assured that your belongings are safe and secure at Kisenso. With these exceptional convenience facilities, Kisenso ensures that your stay is not only comfortable but also stress-free, allowing you to make the most of your time in Hakone, Japan.

Convenient Transport Facilities at Kisenso, Hakone

At Kisenso in Hakone, Japan, we understand the importance of convenient transport options for our guests. That's why we offer a range of facilities to ensure a hassle-free stay. For those arriving by car, we provide an onsite car park free of charge, allowing you to park your vehicle securely and conveniently. Our car park is spacious and well-maintained, giving you peace of mind during your stay. If you prefer to leave the driving to someone else, our shuttle service is at your disposal. Our friendly and professional drivers will transport you to and from popular attractions and transport hubs in the area, making it easy for you to explore Hakone without any transportation worries. Additionally, we also offer a taxi service, ensuring that you can travel comfortably and efficiently to any destination of your choice. Whether you choose to drive yourself, take advantage of our shuttle service, or opt for a taxi, rest assured that Kisenso has you covered when it comes to transport facilities. We strive to make your stay in Hakone as convenient and enjoyable as possible, allowing you to focus on creating lasting memories of this beautiful destination.

Indulge in Exquisite Dining at Kisenso

At Kisenso, we believe that dining is an experience to be savored and cherished. Our hotel boasts a remarkable restaurant that promises to delight your taste buds with an array of delectable dishes. Step into our elegant dining space and immerse yourself in the warm ambiance, enhanced by traditional Japanese decor and breathtaking views of the surrounding Hakone mountains. Our talented chefs meticulously craft each dish, using only the freshest ingredients sourced from local farmers and fishermen. Whether you're craving traditional Japanese cuisine or international flavors, our diverse menu offers a wide range of options to satisfy every palate. From sushi and sashimi to mouthwatering grilled meats and vegetarian delights, our restaurant is a culinary haven for food enthusiasts. In addition to our restaurant, Kisenso also provides the convenience of room service. Indulge in a private dining experience within the comfort of your own room, allowing you to savor your meal while enjoying the tranquil atmosphere. Our dedicated staff will ensure that your order is promptly delivered, allowing you to relax and unwind without any hassle. Whether you're in the mood for a late-night snack or a full-course meal, our room service menu offers a variety of options to cater to your cravings. Experience the ultimate convenience and luxury of dining in the privacy of your room at Kisenso.

Authentic Japanese Style Rooms at Kisenso

Experience the true essence of Japanese culture at Kisenso with their authentic Japanese style rooms. These spacious rooms, spanning 16 square meters, are beautifully adorned with traditional tatami flooring and feature three comfortable Japanese futons. Immerse yourself in the serene ambiance of these rooms, designed to provide a tranquil retreat for guests seeking an authentic Japanese experience. Book your stay at Kisenso on Agoda and enjoy the best prices and a hassle-free booking experience, ensuring that your journey to Hakone is truly unforgettable.

Discover the Enchanting Beauty of Hakone

Nestled in the heart of Japan's stunning Hakone region, Kisenso is a charming town that offers a truly enchanting experience for travelers. Surrounded by lush mountains, tranquil hot springs, and picturesque landscapes, Hakone is a paradise for nature lovers and those seeking a peaceful retreat from the bustling city life. One of the highlights of visiting Hakone is exploring the iconic Hakone Shrine, located on the shores of Lake Ashi. This ancient Shinto shrine is renowned for its breathtaking torii gate that appears to float on the water, creating a mesmerizing sight. Take a leisurely stroll around the lake and soak in the serene atmosphere while admiring the stunning views of Mount Fuji on a clear day. For those seeking relaxation and rejuvenation, Hakone is famous for its hot springs, known as onsen. Immerse yourself in the healing waters of one of the many traditional onsen resorts in the area, and let your worries melt away. After a soothing soak, indulge in a traditional Japanese kaiseki meal, a multi-course culinary experience that showcases the freshest local ingredients. Whether you're a nature enthusiast, culture lover, or simply seeking tranquility, Hakone has something to offer everyone. From exploring the region's beautiful hiking trails to visiting art museums and enjoying the breathtaking views of Mount Fuji, Kisenso in Hakone is a destination that will leave you captivated and yearning for more.

Traveling to Kisenso in Hakone, Japan

Welcome to Kisenso, a serene and picturesque neighborhood nestled in the heart of Hakone, Japan. To reach this enchanting destination, you have several options from the nearby airports. The most convenient airport to fly into is Tokyo Haneda Airport, located approximately 90 kilometers away from Kisenso. From the airport, you can take a direct train to Hakone-Yumoto Station, the gateway to Hakone. The journey takes around 90 minutes and offers breathtaking views of the Japanese countryside. Once you arrive at Hakone-Yumoto Station, you can easily reach Kisenso by taking a short taxi ride or hopping on a local bus. The total travel time from Tokyo Haneda Airport to Kisenso is approximately 2-3 hours. Alternatively, if you are arriving at Narita International Airport, you can take a direct train to Tokyo Station and then transfer to the Odakyu Line bound for Hakone-Yumoto Station. The train ride from Narita to Tokyo Station takes around 60-90 minutes, and from Tokyo Station to Hakone-Yumoto Station, it takes approximately 90 minutes. Once you reach Hakone-Yumoto Station, you can choose a taxi or bus to reach Kisenso. The total travel time from Narita International Airport to Kisenso is approximately 3-4 hours. No matter which airport you choose to arrive at, the journey to Kisenso is filled with scenic beauty and cultural experiences. So sit back, relax, and get ready to immerse yourself in the tranquility of Kisenso in Hakone, Japan.

Discover the Cultural Gems of Kisenso in Hakone, Japan

Nestled in the picturesque town of Hakone, Kisenso offers a wealth of cultural landmarks and attractions that will captivate your senses. Immerse yourself in the world of art at The Hakone Open-Air Museum, where you can admire a stunning collection of sculptures and installations set against the backdrop of lush greenery. Take a leisurely ride on the Hakone Ropeway, a cable car that offers breathtaking panoramic views of the surrounding mountains and Lake Ashi. For a taste of adventure, head to Ōwakudani, a volcanic valley renowned for its dramatic landscapes and bubbling hot springs. Take a stroll along the Hakone Shrine / Kuzuryu Shrine Singu, a sacred site nestled in the forest, where you can experience a serene atmosphere and marvel at the intricate architecture. If you have a penchant for art and history, the Hakone Venetian Glass Museum and Pola Museum of Art are not to be missed. Admire the exquisite craftsmanship of Venetian glass and explore a diverse collection of contemporary and traditional Japanese art. Nature enthusiasts will be delighted by Hakone Gōra Park, a beautifully landscaped garden featuring vibrant flowers, tranquil ponds, and charming tea houses. Explore the natural wonders of Sengokuhara, a scenic area dotted with hot springs, hiking trails, and stunning views of Mount Fuji. To delve into the rich cultural heritage of Hakone, visit the Hakone Sekisho and Hakone Sekisho Museum, where you can learn about the region's historical significance as a checkpoint during the Edo period. Lastly, indulge in the beauty of Lalique Museum Hakone, a museum dedicated to the exquisite works of renowned French glass artist René Lalique. With its diverse array of landmarks and attractions, Kisenso in Hakone promises an unforgettable journey through art, nature, and history.

Convenient Public Transport Stations Near Kisenso in Hakone, Japan

Kisenso in Hakone, Japan, is surrounded by several public transport stations, making it a convenient base for exploring the area. Just a short distance away from the hotel, you'll find Sennindai, Gora Station, and Hakone Komagatake Ropeway. Sennindai is a bus stop that provides easy access to various attractions in Hakone, while Gora Station is a major transportation hub where you can catch the Hakone Tozan Cable Car and the Hakone Tozan Train. From Gora Station, you can also board the Hakone Komagatake Ropeway, which offers breathtaking views of Lake Ashi and Mount Fuji. If you prefer to explore the area by train, Miyanoshita Train Station and Ohiradai Train Station are both within reach from Kisenso. Miyanoshita Train Station is located on the Hakone Tozan Line and connects you to other parts of Hakone, while Ohiradai Train Station is on the Odakyu Line, providing easy access to Tokyo and other cities in the region. For those who prefer to travel by bus, Ubako Onsen Iriguchi Bus Station and Horaien Bus Station are conveniently located near Kisenso. These bus stations offer connections to various attractions and hot springs in Hakone, allowing you to explore the area at your own pace. Whether you choose to travel by bus, train, or cable car, Kisenso's surrounding public transport stations ensure that you have easy access to all the wonders that Hakone has to offer.

A Gastronomic Haven: Dining Options near Kisenso

When it comes to dining near Kisenso, guests will be spoiled for choice with an array of delightful restaurants just a stone's throw away. Indulge in the delectable flavors of traditional Japanese cuisine at Yamagusuri, where you can savor mouthwatering dishes like sashimi and tempura. For a taste of authentic Japanese tonkatsu, head to Tamura Ginkatsu-tei, known for its crispy breaded pork cutlets. If you're in the mood for some international cuisine, 808 Monsmare offers a fusion of Japanese and Western dishes, while Hatsuhana Soba Honten serves up delicious handmade soba noodles. For a unique dining experience, Yubadon Naokichi specializes in yuba, a local delicacy made from tofu skin. And if you're craving some grilled skewers, Kinosuke is the place to go. After a day of exploring, unwind at HAKONE TENT Bar, where you can enjoy a refreshing drink in a cozy atmosphere. Don't miss out on the mouthwatering gyoza at Gyoza Center, or the traditional Japanese cuisine at Chimoto. And for a delightful afternoon tea experience, Salon de thé Rosage offers a charming setting and a variety of teas and pastries. With such an incredible selection of dining options, Kisenso is truly a gastronomic haven for food enthusiasts.

Shop 'til you drop in Kisenso

Kisenso in Hakone is a haven for shopaholics, with a plethora of unique shopping landmarks just waiting to be explored. Start your shopping spree at the Hakone Prince Bakery, where you can indulge in freshly baked goods and pastries that are as delicious as they are visually appealing. For a dose of history and entertainment, head to the Sekisho Karakuri Museum, where you can marvel at the intricate mechanical devices used in the Edo period. If you're looking for traditional Japanese crafts, Hatajuku Yosegi Kaikan and Kanazashi Wood Craft are must-visit destinations. At Hamamatsuya, you'll find a wide range of local products, including exquisite ceramics and lacquerware. For fans of the popular anime series Evangelion, the Eva Store is a dream come true, offering a wide array of merchandise. Don't forget to stop by Owakudani Kurotamago Kan to sample the famous black eggs and learn about the volcanic activity in the area. Chimoto is another hidden gem, where you can find unique handicrafts and souvenirs. Finally, Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop is the perfect place to stock up on fresh tofu and traditional soy products. With so many shopping landmarks to explore, Kisenso is a shopaholic's paradise!

Affordable Luxury: Experience Hakone at Kisenso

Discover the perfect blend of luxury and affordability at Kisenso in Hakone, Japan. With an average price of $337 per room, Kisenso offers exceptional value for money, especially when compared to the average price of a hotel room in Hakone, which is $329. At Kisenso, you can indulge in a truly memorable stay without breaking the bank. Nestled in the heart of Hakone, Kisenso provides a serene and picturesque escape from the bustling city life. The hotel's elegant and spacious rooms are tastefully designed, offering a harmonious blend of traditional Japanese aesthetics and modern comforts. From the moment you step into your room, you'll be greeted by stunning views of the surrounding natural beauty, creating a tranquil and rejuvenating atmosphere. Whether you're seeking a romantic getaway or a peaceful retreat, Kisenso has something to offer for everyone. With its competitive pricing and exceptional amenities, this hotel is an unbeatable choice for travelers looking to experience the best of Hakone without compromising on quality or budget.

Exceptional Staff and Warm Welcome

At Kisenso in Hakone, Japan, guests can expect a fantastic experience and a warm welcome. The staff at this hotel are exceptional, providing great services and always greeting guests with nice smiles. From the moment you arrive, you will be impressed by the friendly and attentive staff who go above and beyond to ensure your stay is memorable. Whether you need assistance with your luggage, recommendations for local attractions, or any other request, the staff at Kisenso are there to help and make your stay as comfortable as possible. With their warm and welcoming nature, you will feel right at home during your time at Kisenso.

Exceptional Customer Ratings at Kisenso in Hakone, Japan

Kisenso in Hakone, Japan has been consistently praised by its guests, earning outstanding customer ratings across various categories. With an impressive overall rating of 8.7, this hotel has proven to be a favorite among travelers seeking a memorable stay in the heart of Hakone. One of the aspects that guests highly appreciate about Kisenso is its exceptional value for money, earning a remarkable rating of 8.6. Guests have consistently praised the hotel for providing excellent amenities and services at an affordable price, making it a top choice for budget-conscious travelers. From the moment guests step into the hotel, they are greeted with warm hospitality and a welcoming atmosphere, ensuring a pleasant and comfortable stay. Furthermore, Kisenso has received glowing reviews for its well-maintained facilities, earning a commendable rating of 8.4. The hotel boasts a range of amenities that cater to the needs of every guest, including a relaxing hot spring bath, a tranquil garden, and a cozy lounge area. Whether guests are looking to unwind after a day of exploring Hakone or simply want to enjoy a peaceful retreat, Kisenso provides the perfect setting for relaxation and rejuvenation.

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Amenities and facilities



Most talked about facilities


14 mentions


9 mentions

Food & Dining

4 mentions


1 mention

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
Dining, drinking, and snacking
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Elevator
  • Luggage storage
  • Postal service
  • Smoking area
For the kids
  • Family room
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental


509 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0311


  • Haneda Airport (HND)
    71.2 km 1.3 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    96.7 km 1.9 hour drive
Public transportation
  • Hakone Yumoto Train Station
    550 m
  • Tounosawa Train Station
    760 m
Hospital or clinic
  • Hakone Clinic
    1.8 km
Convenience store
  • 7 Eleven
    780 m
Cash withdrawal
  • ATM
    620 m

What's nearby

Popular landmarks
  • The Hakone Open-Air Museum
    4.8 km
  • Hakone Gōra Park
    5.4 km
  • Odawara Castle
    5.5 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.3 km
  • Ōwakudani
    7.4 km
  • Hakone Ropeway
    7.5 km
  • Pola Museum of Art
    7.8 km
  • Hakone Venetian Glass Museum
    8.5 km
  • Sengokuhara
    9.5 km
Nearby landmarks
  • Hakone Yumoto Onsen
    110 m
  • Shogenji Temple
    120 m
  • Hagino Tofu
    170 m
  • Kei Hiraga Museum
    170 m
  • Chimoto
    250 m
  • Takeichi
    280 m
  • Hakone Kanko Bussan Kan
    350 m
  • Sounji Temple
    380 m
  • Tenseien
    390 m
  • Nanohana
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Age Policy

    *Main Building
    Min. age of guests are over 13 years old.

    *New Building
    Children age 0-2 will charge 1,200JPY using existing bed.
    Children age 0-2 will charge 2,400JPY using Japanese futon.
    Children age 3-5 will charge 50% of adult price.
    Children age 6-12 will charge 70% of adult price.
    Guests over 13 years old will charge as adults.
    Extra fee will be charged directly at the property.
    Please inform the property regarding number of children, age, meal and extra bed in the "Special Request" section prior to arrival.
  • Check-in is not possible after 10:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-in until17:00
  • Check-out until10:00
Getting around
  • Distance from city center14.2 km
The property
  • Number of rooms 12
  • Room voltage100

Reviews of Kisenso from real guests

Room comfort and quality9.2
Value for money8.6
High score for Hakone
9+ Exceptional (114)
8-9 Excellent (47)
7-8 Very Good (27)
6-7 Good (5)
<6 Below Expectation (14)
Guest Type
Room Type

Show reviews that mention 

Showing 207 verified guest comments
Su from Singapore
Stayed 2 nights in December 2019

Lovely stay”

Great stay at Kisenso. We were welcomed by the staff and showed to our room. I booked the 'Japanese Style without Bathroom - Main Tower', however was pleasantly surprised that there was a connecting private toilet with a sink. The only showers are at the public and private onsen. The staff will give you a 20-30min time slot every day to use the private onsen. The room itself was simple and pleasant. They move the dining table and chairs to the side after dinner in order to lay out the futons to sleep on. In the morning, they pack up the futons again and move the dining table back to the middle of the room so you can have your breakfast there. Pros: - Private onsen was great, especially during the winter. - Short walk to Hakone Yumoto station which is very convenient and easy to lug a big suitcase to and from the station. Cons: - The walls are thin and we heard our neighbours having a good time in the middle of the night. - Food presentation was great and some dishes were nice, but I wasn't blown away by them. Overall a good stay at Kisenso.

Reviewed December 17, 2019
Dixon from Brunei Darussalam
Stayed 1 night in November 2017

Fantastic private onsen and meals!”

Kisenso is located about 10 minutes away from the Hakone-Yumuto station so it is not difficult to access provided that the location is known beforehand. The ryokan seemed a little short staffed as we waited close to 15 minutes upon entering to be served. Room was sufficiently spacious and quite comfortable for two. A WC is available in the room. Both dinner and breakfast were served in the room and was delicious. Best part about this place is the availability of a private onsen which is available all day provided that no other guests are using it.

Reviewed December 08, 2017
Lai from Singapore
Stayed 1 night in November 2016

Great ryokan stay for 1st time visit hakone”

1st time visit Hakone. We cancelled other booking and booked this place because I wanted to stay near to Hakone-Yomoto station . To check In Kisenso with 2 luggage , we spend ¥710 to take taxi to Kisenso from Hakone Yomoto startion as recommeded by them . Good experience : 1) friendly owner & staffs 2) dinner & breakfast In the room 3) 30 mins private onsen is great and really relaxed , enjoyed 4) our room facing outdoor tree, feel great in the morning when we look out from the window The bad thing that language barrier , didn't take note my birthday & late checkout request .

Reviewed November 24, 2016
Rong from China
Family with teens
Stayed 1 night in October 2016

Excellent Ryokan with Private Onsen”

Loved the delicately prepared dinner and breakfast (included in the half-board package), free 30-minute private onsen for each room, which was very enjoyable. The location is around 10 mins walk from Hakone Yumoto Station, so the ryokan is very convenient and well-connected. Warm and welcoming service from the staff, will definitely recommend to all travellers visiting Hakone!

Reviewed October 13, 2016
Wun from Hong Kong SAR, China
Stayed 1 night in May 2016

A fantastic stay”

Kisenso is like 10 minutes walk from the Yumoto station. The room is so big and clean. The tatami is very comfortable. The dinner and breakfast are so good that there is a large variety of food. For the hot spring, the outdoor hot spring is so comfortable! And the indoor spring is also good. The staff are super helpful and friendly. All in all, an excellent hotel and we had a fantastic stay in Kisenso.

Reviewed May 08, 2016
This is a popular property. Don't miss out!

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