Facilities, Kozue in Niseko
Reception, Kozue in Niseko
Facilities, Kozue in Niseko
Entrance, Kozue in Niseko

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61 reviews

61 reviews

See map


Location rating score

Excellent location
Exceptional for walking
Walkable places
NOASC Adventure Tours
130 m
290 m
Boot Solutions Niseko
310 m
Alpen Ridge
350 m
Ace Family Pair
410 m
Closest landmarks
Niseko Physio
160 m
Asia Physio
430 m
Go Sno Ski School
660 m
Hirafu Gondola
680 m
Go Snow
700 m


165-23 Aza Yamada, Kutchan-cho, Abuta-gun, Kutchan, Niseko, Japan, 044-0081 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Kutchan part of Niseko, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Teuchi-Soba Ichimura. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.


Sparkling clean

Check-in/out [private]

Excellent room comfort & quality

Free Wi-Fi in all rooms!



Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Laundry service

Safety deposit boxes


Your dates are popular among travelersUsers are booking a place in Niseko every 13 minutes on Agoda.com
Value for money7.6
Location rating8.9
Nearest airportOkadama Airport (OKD)
Distance to airport61.6 km

Rooms available at Kozue

3 Bedroom Yotei Panorama Penthouse
  • Room size: 213 m²/2293 ft²
  • Mountain view
  • 1 queen bed & 2 single beds...
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2 Bedroom Forest View Apartment
  • Room size: 125 m²/1345 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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3 Bedroom Riverside Apartment
  • Room size: 178 m²/1916 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
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2 Bedroom Riverside Apartment (Ground Floor)
  • Room size: 136 m²/1464 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
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1+ Bedroom Alpine View Apartment
  • Room size: 84 m²/904 ft²
  • Outdoor view
  • 2 single beds & 1 sofa bed
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Riverside Studio
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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Two Bedroom Apartment River Side
  • Room size: 136 m²/1464 ft²
  • Shower
  • 2 king beds
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1.5 Bedrooms Alpine Apartment with Murphy bed
  • Room size: 83 m²/893 ft²
  • Shower
  • 3 single beds
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Riverside Studio
  • Room size: 42 m²/452 ft²
  • Non-smoking
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1.5 Bedrooms Alpine Apartment with Murphy bed
  • Room size: 83 m²/893 ft²
  • Non-smoking
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Frequently asked questions

Does Kozue offer laundry services?

Yes! Kozue offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Does Kozue provide dry cleaning services?

Yes! Kozue offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

What is the typical travel time to a nearby airport from Kozue?

The average travel time to get from Kozue to the airport is 150 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What is the minimum age requirement for guest at Kozue?

Kozue only allows guest visitors that are over 1 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more selections.

What are the property's policies for children's bedding at Kozue?

Kozue's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the average rating that past Business travelers' have given to Kozue?

Verified business travelers that have stayed at this property have given Kozue an average rating of 7.0. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Kozue?

Past families with young children that have stayed at this property have given Kozue an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Kozue?

Verified group travelers that have stayed at this property have given Kozue an average rating of 9.3. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Kozue?

Verified local visitors that have stayed at this property have given Kozue an average rating of 10.0. You can look up on more specific customer testimonials, and remarks for this property down in the review section.

What is the closest airport to Kozue?

The closest airport to Kozue is Hakodate Airport, 121.0 km away.

More about Kozue

More about Kozue

Experience Tranquility at Kozue in Niseko, Japan

Nestled amidst the picturesque landscapes of Niseko, Japan, Kozue offers a tranquil retreat for travelers seeking a peaceful getaway. This charming 3-star hotel boasts a cozy ambiance and a warm, welcoming atmosphere that will make you feel right at home. With only 7 beautifully appointed rooms, Kozue ensures an intimate and personalized experience for its guests. As you step into Kozue, you'll be greeted by the hotel's contemporary design and stylish interiors. Built in 2015, this modern hotel combines traditional Japanese elements with sleek, minimalist aesthetics, creating a harmonious blend of comfort and elegance. The attention to detail is evident in every corner of the hotel, from the thoughtfully designed common areas to the well-appointed guest rooms. Check-in at Kozue begins at 03:00 PM, allowing you ample time to settle in and unwind after your journey. The friendly and attentive staff will be there to assist you throughout your stay, ensuring that your every need is met. When it's time to bid farewell to this serene haven, check-out is until 10:00 AM, giving you a leisurely morning to savor your last moments at Kozue. Please note that Kozue has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. The hotel's dedicated team will be happy to provide you with more information regarding the child policy and any additional fees that may apply. Whether you're seeking a peaceful escape or an adventure-filled vacation, Kozue in Niseko, Japan is the perfect destination. With its limited number of rooms, you can expect personalized service and an intimate atmosphere that will make your stay truly memorable. Book your stay at Kozue and immerse yourself in the tranquility of Niseko's breathtaking surroundings.

Unleash Your Adventurous Side at Kozue's Sports Facilities

Nestled in the stunning Niseko region of Japan, Kozue offers an array of top-notch sports facilities that will delight adrenaline junkies and outdoor enthusiasts alike. With its prime location, guests have easy access to world-class skiing and hiking trails, making it a haven for adventure seekers. For those looking to hit the slopes, Kozue provides ski equipment rentals, ensuring that guests have everything they need for a thrilling day on the powdery slopes. Whether you're a seasoned skier or a beginner, the hotel also offers ski lessons conducted by experienced instructors, allowing you to improve your skills and confidently navigate the slopes. If you prefer exploring the breathtaking natural beauty of Niseko on foot, Kozue's hiking trails are a must-try. Embark on a scenic trek through lush forests and picturesque landscapes, immersing yourself in the tranquility of nature. Whether you're a casual hiker or a seasoned mountaineer, there are trails suitable for all levels of experience. At Kozue, adventure awaits at every turn. So, gear up, put on your hiking boots or strap on your skis, and get ready to experience the thrill of a lifetime in the heart of Niseko, Japan.

Convenience Facilities at Kozue: Enhancing Your Stay in Niseko

At Kozue in Niseko, Japan, convenience is at the heart of your stay. With a range of top-notch facilities, this luxurious hotel ensures that your every need is taken care of. From laundry service to safety deposit boxes, you can enjoy a hassle-free and secure experience throughout your stay. The dedicated concierge team at Kozue is always ready to assist you with any requests or inquiries. Whether you need recommendations for local attractions or assistance with booking activities, the friendly and knowledgeable staff is there to make your stay unforgettable. Stay connected with friends and family with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or simply want to browse the internet, you can do so effortlessly. Additionally, the hotel offers dry cleaning services, ensuring that your clothes are fresh and ready for your next adventure. For those traveling with heavy luggage, the hotel provides luggage storage facilities, allowing you to explore Niseko without any hindrance. After a day of outdoor activities, you can unwind in the cozy ambiance of the fireplace, creating a warm and inviting atmosphere. With these convenient facilities, Kozue guarantees a seamless and enjoyable stay, leaving you with nothing to worry about except for creating lasting memories in the stunning surroundings of Niseko.

Convenient Car Parking at Kozue in Niseko, Japan

At Kozue, we understand the importance of hassle-free travel, which is why we provide convenient car parking facilities for our guests. With an onsite car park, you can rest assured knowing that your vehicle is safe and secure throughout your stay. What's more, our car park is free of charge, making it even more convenient for you to explore the beautiful surroundings of Niseko without worrying about parking fees. Please note that charges may apply for certain parking services, ensuring that you have the flexibility to choose the option that best suits your needs. Whether you're driving to Kozue or renting a car during your stay, our car parking facilities make it easy for you to come and go as you please, allowing you to make the most of your time in Niseko.

Cozy Comforts and Warm Ambiance: Experience Kozue's Fireplace Room Facilities

At Kozue in Niseko, Japan, guests can indulge in the ultimate winter retreat with the hotel's exceptional room facilities, including the inviting fireplace. Step into your elegantly designed room and be greeted by the crackling warmth of a cozy fireplace, creating a truly enchanting ambiance. Whether you're seeking respite from the chilly outdoors or simply looking to unwind in style, the fireplace at Kozue provides the perfect setting to relax and rejuvenate. Curl up with a good book or gather around the hearth with loved ones, as the flickering flames cast a comforting glow across the room, adding a touch of romance and charm to your stay. In addition to the delightful fireplace, Kozue's room facilities offer a range of amenities to ensure a comfortable and memorable stay. Each room is thoughtfully furnished with plush bedding, providing a haven of relaxation after a day on the slopes. The spacious ensuite bathroom features modern fixtures and a luxurious bathtub, allowing guests to unwind with a soothing soak. Stay connected with complimentary Wi-Fi, or unwind with a movie on the flat-screen TV. With the fireplace as the centerpiece, Kozue's room facilities combine contemporary comfort with a touch of rustic charm, creating an unforgettable experience for every guest.

Luxurious and Spacious Room Offerings at Kozue, Niseko

Indulge in the lavish comfort and ample space of Kozue's room offerings. Choose from a variety of options to suit your needs, including the 1 Bedroom, 2 Bedroom, Apartment, and Studio. Each room type is thoughtfully designed to provide a relaxing and enjoyable stay in Niseko, Japan. Booking your stay at Kozue through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the available room types and select the one that suits your preferences. Take advantage of Agoda's competitive rates, ensuring that you get the most value for your money when booking your dream getaway at Kozue.

Discover the Charming Town of Kutchan in Niseko, Japan

Nestled in the heart of the picturesque Niseko region, Kutchan is a charming town that offers a perfect blend of natural beauty, cultural heritage, and outdoor adventures. Known as the gateway to the world-famous Niseko ski resort, Kutchan is a haven for winter sports enthusiasts, attracting skiers and snowboarders from around the globe. In addition to its renowned ski slopes, Kutchan offers a host of other activities for visitors to enjoy. Explore the enchanting winter wonderland by snowshoeing through the pristine forests or embark on a thrilling snowmobile ride. For those seeking a more relaxed experience, indulge in a rejuvenating soak in one of the area's natural hot springs, known as onsens, and let the warm, mineral-rich waters melt away your worries. Beyond its winter allure, Kutchan is equally captivating in the summer months. Immerse yourself in the breathtaking beauty of the surrounding nature by hiking through lush green forests, biking along scenic trails, or enjoying a leisurely round of golf amidst stunning mountain views. As you explore the town, you'll discover charming local shops, traditional Japanese restaurants, and friendly locals who warmly welcome visitors to experience the rich culture and hospitality of Kutchan. Whether you're seeking an adrenaline-fueled adventure or a tranquil escape in nature, Kutchan in Niseko, Japan, offers a truly unforgettable experience for all. With its idyllic setting, world-class skiing, and a myriad of activities to enjoy year-round, it's no wonder that Kutchan has become a sought-after destination for travelers seeking the perfect blend of adventure and relaxation.

Traveling to Kozue in Niseko, Japan

Nestled in the picturesque town of Kutchan in Niseko, Japan, Kozue is a serene retreat that offers a perfect blend of tranquility and adventure. To reach this idyllic destination, travelers can choose from several convenient options. The most popular and convenient airport to fly into is New Chitose Airport (CTS), located in Sapporo, Hokkaido. From the airport, travelers can easily reach Kozue by taking a direct bus or a private transfer. The bus journey takes approximately 2.5 to 3 hours, offering scenic views of the countryside along the way. Private transfers are also available for those seeking a more personalized and comfortable experience. Alternatively, travelers can also consider flying into Hakodate Airport (HKD), which is located further south. From Hakodate, they can take a train or a bus to reach Kutchan, and then proceed to Kozue by taxi or shuttle bus. Regardless of the chosen airport, the journey to Kozue is an opportunity to immerse in the beauty of Hokkaido. As the landscapes unfold before your eyes, you'll feel the anticipation building for the unforgettable experiences that await in this charming mountain village.

Discover the Natural Beauty and Exciting Activities near Kozue in Niseko

Nestled in the heart of Niseko, Kozue offers a prime location surrounded by a variety of landmarks and attractions. Just a short distance away, visitors can explore the serene Hangetsu Lake, a picturesque body of water that reflects the stunning surrounding mountains. Take a leisurely stroll along the lake's tranquil shores or rent a paddleboard to enjoy a peaceful afternoon on the water. For adventure enthusiasts, the Niseko Mountain Resort Grand Hirafu Ski Area is a must-visit attraction. With its world-class slopes and powder snow, it is a haven for skiers and snowboarders of all levels. Spend your days gliding down the slopes, taking in breathtaking panoramic views of the snow-capped mountains. After an exhilarating day on the slopes, unwind and relax at the Swinging Monkey Pair, a cozy après-ski spot where you can enjoy delicious food and drinks. In addition to the natural beauty and thrilling activities, Kozue is also conveniently located near several shops and facilities. Good Sports Niseko Shop and Asia Physio are just a stone's throw away, perfect for those looking to stock up on outdoor gear or seeking some post-skiing relaxation. For a touch of culture, the Kutchan Natural History Museum offers fascinating exhibits that showcase the area's rich history and natural heritage. With its ideal location and proximity to a range of landmarks and attractions, Kozue is the perfect base for exploring all that Niseko has to offer. Whether you're seeking outdoor adventures, cultural experiences, or simply a tranquil retreat, you'll find it all within reach when staying at Kozue.

Convenient Public Transport Stations near Kozue in Niseko, Japan

Located in the renowned ski resort town of Niseko, Kozue offers a prime location with easy access to several public transport stations. The closest station to the hotel is Hirafu Train Station, just a short walk away. This station connects Kozue to various cities in Hokkaido, making it convenient for travelers arriving by train. From here, visitors can easily explore the surrounding areas and enjoy the stunning natural beauty of Niseko. Another nearby option is Kutchan Station, which is just a short drive from Kozue. This station provides access to both local trains and buses, offering travelers a convenient way to explore the wider region. Whether you're planning to visit nearby towns or venture further into Hokkaido, Kutchan Station serves as a gateway to a myriad of exciting destinations. With these public transport options at your doorstep, Kozue is an ideal base for both leisure and business travelers seeking to explore the wonders of Niseko and beyond.

A Gastronomic Paradise

Surrounded by a diverse selection of restaurants, Kozue offers a gastronomic paradise for food enthusiasts. For those seeking authentic Japanese cuisine, Teuchi-Soba Ichimura is a must-visit. Indulge in their handmade soba noodles and savor the rich flavors of traditional soba dishes. If you're in the mood for some mouthwatering grilled meats, head over to Bar Gyu+, where you can enjoy premium cuts of beef cooked to perfection. Nokanosobaya Yoteizan is another gem nearby, serving delectable Japanese dishes with a focus on local ingredients. Craving a taste of Italy? Look no further than Niseko Pizza (Restaurant), where you can feast on delicious wood-fired pizzas and pasta dishes. For a comforting bowl of ramen, Sapporo ramen Daishin Niseko branch is the place to be, offering a variety of flavorful ramen options. Graubunden is a cozy Swiss restaurant that offers a unique dining experience with its hearty alpine cuisine. Tsubaratsubara is a popular spot for those looking to indulge in traditional Japanese hot pot dishes. Tozanken Ramen is another great option for ramen lovers, serving up steaming bowls of noodles in flavorful broth. Green Farm Deli Cafe is a charming cafe that focuses on using fresh, locally sourced ingredients in their delicious sandwiches and salads. Lastly, seafood lovers will delight in Ezo Seafoods FRESH, where you can savor the freshest seafood straight from the waters of Hokkaido. With such a diverse range of dining options, Kozue ensures that every palate is satisfied.

Shopaholics Paradise

Located in the heart of Niseko, Kozue is surrounded by an array of shopping landmarks that will delight any avid shopper. Just a short stroll away is Boot Solutions Niseko, a haven for snow sports enthusiasts. Here, you can find a wide selection of top-notch ski and snowboard gear, boots, and accessories. Whether you are a seasoned pro or a beginner hitting the slopes for the first time, Boot Solutions Niseko has everything you need to make your winter adventure unforgettable. Another must-visit shopping landmark near Kozue is Ruhiel, a trendy boutique known for its stylish winter fashion. Step inside and discover a curated collection of high-end clothing, accessories, and footwear that will keep you looking chic and cozy during your stay in Niseko. With these shopping landmarks just a stone's throw away from Kozue, you'll have no trouble finding the perfect gear and fashion to elevate your winter holiday experience.

Affordable Luxury at Kozue: Unbeatable Prices in Niseko

Discover the perfect blend of luxury and affordability at Kozue, where the average price of a room is a mere $184. Compared to the average price of a hotel room in Niseko, which stands at $220, Kozue offers exceptional value for money without compromising on quality. Nestled in the heart of Niseko, this exquisite hotel provides a haven of tranquility amidst the breathtaking natural beauty of Japan's renowned ski destination. At Kozue, you can indulge in a world-class experience without breaking the bank. Immerse yourself in the elegant ambiance of the hotel's well-appointed rooms, each thoughtfully designed to provide utmost comfort and style. From cozy single rooms to spacious suites, there is an accommodation option to suit every traveler's needs and preferences. Whether you are a solo adventurer, a couple seeking a romantic getaway, or a family in search of an unforgettable holiday, Kozue has the perfect room for you. With its unbeatable pricing, Kozue stands out as a top choice for budget-conscious travelers who refuse to compromise on quality. Experience the best of Niseko without breaking the bank - book your stay at Kozue today and discover the true meaning of affordable luxury.

A Spacious and Beautifully Designed Apartment with Excellent Amenities

Kozue in Niseko, Japan, offers spacious and beautifully designed apartments that have left guests in awe. The apartments are big and boast a lovely design that adds a touch of luxury to your stay. Equipped with a fully functional kitchenette, washer, and dryer, these apartments provide all the comforts of home. The convenience doesn't stop there, as the friendly receptionist and a dedicated driver are always ready to assist you. Simply inform them in advance, and they will take you wherever you want to go, ensuring a hassle-free and enjoyable experience.

Exquisite Comfort and Serenity at Kozue

Indulge in an unforgettable stay at Kozue, where exceptional comfort and tranquility await you. With an overall rating of 7.5, this luxurious hotel in Niseko, Japan, has garnered positive reviews from satisfied guests. From the moment you step foot into this elegant retreat, you will be captivated by its serene ambiance and impeccable attention to detail. One of the standout features of Kozue is its idyllic location, which has earned it a remarkable rating of 8.6. Nestled amidst the picturesque landscapes of Niseko, this hotel offers breathtaking views of the surrounding mountains and the pristine beauty of nature. Whether you are visiting for a winter getaway or a summer escape, Kozue's prime location allows you to easily access the best that Niseko has to offer. From world-class skiing slopes to enchanting hiking trails, adventure awaits just outside your doorstep. In addition to its stunning location, Kozue boasts an unwavering commitment to cleanliness, with a rating of 7.7. The hotel's meticulous housekeeping ensures that every corner of your spacious and elegantly designed room is immaculate. Sink into plush bedding, unwind in the cozy living area, and revel in the modern amenities provided for your comfort. With Kozue's dedication to cleanliness, you can relax and enjoy a worry-free stay, knowing that every detail has been taken care of. While the facilities and staff performance have received ratings of 6.7, Kozue's exceptional comfort, cleanliness, and location more than make up for it. Immerse yourself in the serene atmosphere, soak in the panoramic views, and feel the stress melt away as you experience the epitome of luxury at Kozue. Book your stay today and discover the enchantment of this remarkable hotel in Niseko, Japan.

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Amenities and facilities

Very good


Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Hiking
  • Horseback riding
  • Skiing
  • Ski lessons
Cleanliness and safety
  • Body thermometer
  • Face coverings on staff
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Grocery delivery
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Dry cleaning
  • Elevator
  • Fireplace
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
  • Buzzer/wireless intercom
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Sports equipment rental
  • Ski equipment rentals


165-23 Aza Yamada, Kutchan-cho, Abuta-gun, Kutchan, Niseko, Japan, 044-0081


  • Okadama Airport (OKD)
    61.6 km
  • New Chitose Airport (CTS)
    80.6 km
Public transportation
  • Hirafu Train Station
    1.8 km
  • Niseko Station
    6.0 km
Hospital or clinic
  • Niseko Physio
    160 m
Convenience store
  • Lawson
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until10:00
Getting around
  • Travel time to airport (minutes)150
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • License Id / Local Tax ID/ Entity Name3-643
  • Non-smoking rooms/floorsno
  • Number of rooms 7
  • Room voltage100
  • Year property opened2015
  • Daily parking fee0 JPY

Reviews of Kozue from real guests

Value for money7.6
High score for Niseko
9+ Exceptional (1)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Showing 4 verified guest comments
Donna from Singapore
3 Bedroom Riverside Apartment
Stayed 4 nights in March 2023

Great apartment ”

It’s apparently quite new. No recetipnservice while I was there. Great apartment in right in town within east reach to everywhere

Reviewed March 29, 2023

Dear Donna, Thank you for choosing Kozue for your winter getaway, and for your generous review. We're delighted to know that you had a wonderful experience. Your kind words motivate us to maintain our high standards. We can't wait to welcome you back to snowy Niseko soon for another memorable stay!

Responded October 12, 2023
ruixin from China
Riverside Studio
Stayed 2 nights in January 2020


While we were having accident on the mountain top, without contacts to us, they went in our room, because it is the check out time (suppose to be 10:00, paid extra 15000yen so it’s 12:00), and did an awful pack-up to all of our luggages...... NO PRIVACY at all...... if you don’t want your personal belongings to be shuffled into your luggages WITHOUT NOTIFICATION, don’t book here. AND as a EXTRA “SURPRISE” they throw away the things “THEY THINK” it’s rubbish, so I finally found that my daily medication pills was thrown as rubbish while they was packing my stuff.

Reviewed January 29, 2020
Christopher from Singapore
Family with young children
2 Bedroom Forest View Apartment
Stayed 3 nights in December 2018

Lovely big apartment for 2 families”

Have a really lovely time with 4 adults and 3 kids. Apartment is big and design was lovely. Fully equipped kitchenette, washer and dryer. Friendly receptionist and a driver who can take you where you wanna go if you inform in advance. It's really pricey though but guess that's what you expect during peak season at hirafu.

Reviewed December 25, 2018
TAKAKO from Japan
Riverside Studio
Stayed 2 nights in April 2022


洗濯機やキッチンもあって便利、しかし狭い部屋を予約するとダイニングテーブルがないので、テーブルマットがあっても置く所がない。 同じ値段であればホテルに泊まってもよいかも。

Reviewed May 01, 2022
This is a popular property. Don't miss out!

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