La Storia Ruby Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. This 3-star property features restaurant to make your stay more indulgent and memorable.
Airport transfer
Bicycle rental
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Check-in/out [private]
Luxury hotel centrally located in the Old Quarter ”
The hotel is centrally located in the old quarter. It's walking distance to all the shops and restaurants. It's also off a small road so it's blisfully quiet so you don't hear all the car horns. The decor is modern and luxurious. They've thought of everything from a laptop to fresh fruit in the room. We came back one day to find a freshly made birthday cake even though we hadn't said anything, what a lovely surprise! Every single staff member is super helpful and friendly, from the bellman and the cleaner to the breakfast staff and chef. Everyone greeted us with a smile and a hello. Justin and Tracy particular went above and beyond to ensure our stay was perfect. Tracy greeted us with drinks and gave us ideas on how we could make the most of our stay in Hanoi. Whilst Justin made helpful recommendations, arrangements for excursions and calls to organise our massages and taxis. Overall, everyone goes above and beyond to ensure you're stay is perfect. Fantastic value for money!
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The best of the best hotel in Vietnam”
Me and my friend have a five day trip in hanoi. When i came, i was treated best welcome. The room was very clean and comfortable. The hotel lied in a very small alley but convenient location. However, the most memoriable thing here is the people, isablla, martin and all the other staff are just so helpful, friendly. They helped me a lot especially the tour booking to ha long bay and ninh binh. I can 't describe by words the beauty of these destinations. Viet nam is probably the place i will be most likely to recommend if any one wants to find a place of spectacular view, friendly people and good service. Thank you for an unforgettable trip. Will come back again
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Excellent”
We were arranged at Room 605, the biggest Suite room and it was awesome. The room is big, clean, well designed. There's even a laptop in the room if you go on a business trip and need to work. There's a balcony with simple table and 2 chairs set but the weather was cold so we didn't spend time there. Location is convenient, very close to many popular places in the Old Quarter. It's much easier to find the hotel in Yen Thai street from Hang Manh street (so you don't have to go through the local wet market ). Very worth the money. Highly recommended.
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Fabulous, Welcoming, Super Competent Staff, Superb Location and Facilities”
The hotel itself is well-located, well-appointed and well-run. It is situated on a relatively quiet, small street in Old Town. It is within walking distance or a short, inexpensive cab ride to virtually all of the main Hanoi attractions. The rooms are typically European, a bit on the small side, with a very good bathroom, effective HVAC, queen size bed, good safe, effective relief from the hustle and bustle of the street and plenty of room for luggage. Breakfast is tasty, plentiful and delivered with speed and kindness. But makes this place even more exceptional is the staff, who are knowledgable, generous with their time, fluent un my language, English, and sincerely interested in the quality of their travellers’ experiences. They were patient with our (very) limited language skills and nearly perfect ignorance of Hanoi. My group of six, 65-ish Americans were completely charmed by our stay at this hotel.
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Exceptional”
Pros: Fantastic staff who were always willing to go the extra mile to explain anything in detail or offer help - an extremely thoughtful, attentive, and friendly team. E.g. even small touches like remembering your details/things you might have mentioned in passing, and offering cold water to people who were waiting for me in the lobby during a hot day, even though they weren't hotel guests. Clean room and good location. Cons: Air-conditioning barely kept up with the intense sweltering heat, but to be fair it felt like 45-50 degrees Celcius during the daytime when I was there. My room access card didn't work after the first usage, so they had to help me to open my door every time I returned to my room.
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Great and recomended hotel”
The location of the hotel is great. Staff is very polite, smile and help all the time. The welcome was very nice with drinks and fruits. Porterage service is great! Room is very clean and designed with good taste. Very recomend to stay in this hotel!
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The best hotel in hanoi🤭”
I don't need to mention a lot. they are perfect. they provide a lot of information and services about the local thing with a friendly accent and smile. The room condition was also very clean, dry and good smelly. Was perfect!♥️♥️
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Exceptional”
It's an amazing hotel. We booked last minute and it turned is the best decision ever. We had welcome drink and staff gave us briefing on vietnam, hanoi particularly. The location is near to restaurants, spa, laundry, market, etc. Good breakfast. The room is pretty neat and good services.
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Hotel went above and beyond”
Fantastic hotel, the staff were so helpful with everything! The rooms were clean, the breakfast was great, best hotel I've stayed at in vietnam
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Amazing staff”
I would not consider staying anywhere else. Staff helped me with everything from sorting taxi service, to helping me find my way around and also storing my cases on x2 occasions once for Halong Bay trip and once for Ninh Binh trip too.
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Exceptional”
Location was perfect in the Old Quarter. Rooms were clean but small. Breakfast buffet was limited but fresh.
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big rooms and great location”
Their family suite is highly recommended. The room is very spacious witg 2 queen-sized beds. Receptionist named Tracy is very helpful and accommodating. She provided useful information going around Hanoi. Location is in quiet small street in the Old Quarter which is very good for a relaxing stay. There are lots of restaurants and shops nearby. This is indeed value for your money, will definitely recommend this to others.
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Overall good”
It was great except for the last day when we asked if there was a cheap way to go to the airport. They proposed a private chauffeur for 423 000 vd. We said that Grab was cheaper. They convinced us that it would be more expensive in the middle of the night. In the end, grab would have cost us 255 k vd and the chauffeur would probably have been nicer to us. The hotel chauffeur was rude.
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Amazing hotel with equally amazing staff”
Me and my sister arrived in the hotel after a tiring 2 days in Halong Bay and what welcomed us was an oasis. The staff especially Jackie was so nice. He upgraded us to a nicer room with 2 beds instead of 1. Our room was huge and nice and clean and exactly what we needed after a sleepless night on the boat. All of their staff took care of us real well. We even got their car service to airport and it was seamless. Loved this hotel and will be sure to stay here when I come back. Thank you La Storia!!
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Exceptional”
Super nice staffs, good location and facilities. I will definitely stay here again in my next trip to Hanoi.
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Great value for money”
This hotel is located in a very convenient neighborhood. There are lots of restaurants and cafes (and good ones) within walking distance. The hotel staff was friendly and helpful. great value for money.
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Superb Hospitality ”
All is great, all staff is extremely friendly and always trying to meet your requirements assistance. The only mini improvement may be the cleaniness of the room., as the room floor is slightly sandy, likely due to the construction at level 2. However I will definitely stay here again in future. FYI, there's a small stall at the corner of the road selling great Vietnam Sandwich and drinks.
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Staff was extremely helpful”
The hotel was at perfect location and the staff was extremely good and helpful.. my flight got delayed and I had to check in at late night.. I rang the hotel and request to prepare dinner.. to my surprise they really prepared everything the moment I reached hotel.. the staff was friendly and hosted beyond expectation.. definitely will stay again in my next visit..
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Terrific Hotel. Staff spoke excellent English. Were super helpful”
Very clean, great location. Breakfast was very good and staff excellent
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Very nice”
Staff are very good 👍, very helpful, good location, just love it all, will stay next time return to Hanoi
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