Exterior view, Malmaison Newcastle in Newcastle upon Tyne
Malmaison Newcastle
Entrance, Malmaison Newcastle in Newcastle upon Tyne
Restaurant, Malmaison Newcastle in Newcastle upon Tyne
Lobby, Malmaison Newcastle in Newcastle upon Tyne
Bar/lounge, Malmaison Newcastle in Newcastle upon Tyne
Bar/lounge, Malmaison Newcastle in Newcastle upon Tyne

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8.7Excellent

4,727 reviews

4,727 reviews

Location 9.3
Service 8.9
Cleanliness 8.8
Facilities 8.4
Value for money 8.2
Room comfort and quality 7.8
See map

9.3Exceptional

Location rating score

Exceptional location
Parking
Available
Closest landmarks
London Bridge Experience & London Tombs
260 m
Foundation
260 m
The Sage Gateshead
360 m
Manors Train Station
390 m
Laing Art Gallery
430 m

Malmaison Newcastle

104 Quayside, Newcastle Upon Tyne, Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Quayside part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

390 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Spa

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money8.2
Location rating9.3

Rooms available at Malmaison Newcastle

Very good
Room comfort & quality

7.8

Bridge View Room
...
  • Room size: 18 m²/194 ft²
  • River view
  • 1 double bed
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Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed & 1 king bed
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Club Deluxe
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 king bed
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Bridge View Twin
...
  • Room size: 18 m²/194 ft²
  • River view
  • 2 single beds
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Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 queen bed
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Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds & 2 single be...
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CLUB DELUXE
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 king bed
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Signature Suite
...
  • Room size: 44 m²/474 ft²
  • Nature view
  • 1 queen bed & 1 king bed or...
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Junior Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
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Standard Double with 2 Double Beds
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 double beds
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Frequently asked questions

Does Malmaison Newcastle have bars on the premises?

Delight in your vacation the finest way with a drink in your hand at Malmaison Newcastle's bar accessible right in front of your doorstep for when you need a drink or two.

Does Malmaison Newcastle have a fitness center?

Absolutely! Malmaison Newcastle features fitness center that is fittingly located on site, catering to your active needs to stay in top condition while on holiday getaway. For more details, please contact the property for more information.

What bars are in close proximty of Malmaison Newcastle?

While residing at Malmaison Newcastle, delight in your evening or night out at Trent House Soul Bar or Powerhouse Nightclub to get the most out of your nightlife.

How long do travelers usually stay at Malmaison Newcastle?

Verified past guests that have stayed at Malmaison Newcastle had an average nightly stay of 1 night at this property.

At what time of the year is Malmaison Newcastle most popular?

Malmaison Newcastle's most popular month where verified guests travelers have stayed the most is in November.

What was the average room rate for Malmaison Newcastle been in the past month?

The average room rate for Malmaison Newcastle in the past month is 98.9 GBP, compared to city's average of 76.83 GBP.

What is the typical rating that verified Solo travelers' have given to Malmaison Newcastle?

Verified solo travelers that have stayed at this property have given Malmaison Newcastle an average rating of 8.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to Malmaison Newcastle?

Verified business travelers that have stayed at this property have given Malmaison Newcastle an average rating of 8.5. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Malmaison Newcastle?

Verified families with young children that have stayed at this property have given Malmaison Newcastle an average rating of 8.6. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Malmaison Newcastle?

Past local visitors that have stayed at this property have given Malmaison Newcastle an average rating of 9.1. You can look up on more in depth customer testimonials, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Malmaison Newcastle?

The nearest train, metro, or bus station is Newcastle Airport Metro Station, 10101.49 m away from Malmaison Newcastle.

What time is check-in and check-out at Malmaison Newcastle?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What people love about Malmaison Newcastle

  • 10

    Exceptional
    Location

    "Fantastic location and great value for money"

    William

    |

    20 April 2023

  • 8.8

    Excellent
    Location

    "Hotel was good value for money and in a nice location on the quayside next to some nice bars and restaurants."

    Lauren

    |

    24 December 2022

  • 9.6

    Exceptional
    Location

    "A wonderful location close (although up a steep hill) to the city centre with a wide variety of excellent restaurants within easy reach."

    Harry

    |

    2 October 2022

Property ranking|Compared to 501 Newcastle upon Tyne properties
Location score
9.3/10
Room comfort score
7.8/10
Service score
8.9/10
Cleanliness score
8.8/10
Better than
98
%
of Newcastle upon Tyne properties
Better than
98
%
of Newcastle upon Tyne properties
Better than
96
%
of Newcastle upon Tyne properties
Better than
96
%
of Newcastle upon Tyne properties
More about Malmaison Newcastle

More about Malmaison Newcastle

Malmaison Newcastle

Wake up to a magical day and enjoy all that Newcastle upon Tyne offers with a stay at Malmaison Newcastle. Stay flexible with your holiday planning when you're in Newcastle upon Tyne at Malmaison Newcastle, just 10.1 km from Newcastle Airport.
Malmaison Newcastle provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Newcastle upon Tyne. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with mini bar in some rooms.
Malmaison Newcastle also provides a hair dryer and toiletries in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Malmaison Newcastle offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Reasons to stay here

This hotel's food and dining score higher than 98% of accommodations in the city.
This hotel scores higher than 97% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

8 mentions

View

5 mentions

Food & Dining

3 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Polish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Telephone

Food and dining

Breakfast options
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site
Chez Mal
  • Cuisine: European
  • Menu: Buffet

Location

104 Quayside, Newcastle Upon Tyne, Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX
Exceptional
Location

9.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Any type of extra bed or child's cot/crib is available upon request and needs to be confirmed by the management.

    Supplements are not calculated automatically in the total costs and will have to be paid for separately upon check-in/check-out.
  • Parking is available at an additional charge. The maximum height of vehicles going into the parking lot is 2.19 meters. Guests are required to contact the property after receiving the booking confirmation.
  • Dog are allowed in designated guest rooms for a charge of £25 per night & 2nd Dog is GBP 40. Please notify the hotel in advance.
  • When booking 6 rooms or more, different policies and additional supplements will apply, and the property will contact the guest following their reservation.

    The Breakfast inclusive rates include a Full-cooked breakfast and the Dinner inclusive rates include 2 courses from our seasonal menu. Supplements apply to certain items. Inclusions only apply to adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

    Dogs are allowed in designated guest rooms for a charge of GBP 20 per pet per night. Please notify the hotel in advance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)21 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 122
  • Room voltage240
Parking
  • Daily parking fee10 GBP

Reviews of Malmaison Newcastle from real guests

Provided by verified guests of Agoda
8.7
Location9.3
Service8.9
Cleanliness8.8
Facilities8.4
Value for money8.2
Room comfort and quality7.8
High score for Newcastle upon Tyne
Rating
9+ Exceptional (44)
8-9 Excellent (17)
7-8 Very Good (8)
6-7 Good (3)
<6 Below Expectation (8)

Show reviews that mention 

Showing 80 verified guest comments
12345
10.0
Exceptional
alicia from United Kingdom
Solo traveler
Standard Double Room
Stayed 2 nights in September 2018

Another great time”

I've stayed here several times now and Malmaison in Newcastle never fails to provide excellent facilities: fabulously comfortable bed, lovely bathroom, everything spotless, great food & really helpful staff.

Reviewed September 30, 2018
10.0
Exceptional
Anthony from United Kingdom
Family with teens
Stayed 1 night in November 2016

Lovely hotel, great location. ”

Had a lovely weekend and stay in the malmaison in Newcastle. The room was a fantastic size and the bed one of the most comfortable hotel bed's we have ever slept in. Will definitely return.

Reviewed November 21, 2016
9.6
Exceptional
alicia from United Kingdom
Solo traveler
Stayed 3 nights in June 2016

Weekend Break”

Malmaison Newcastle is ideally placed with views of the river (if you're lucky) and opposite The Baltic. It is spotlessly clean and the bed was incredibly comfortable.

Reviewed June 14, 2016
10.0
Exceptional
Nick from United Kingdom
Business traveler
Stayed 1 night in July 2016

Excellent for business traveller”

Very impressed with this hotel. The room has everything you can want including an iron and ironing board which is always important for a business traveller. The staff are all typical of Newcastle people, friendly and warm.

Reviewed July 07, 2016
10.0
Exceptional
Simon from United Kingdom
Couple
Club Deluxe
Stayed 4 nights in August 2017

visiting for our silver wedding anniversary the hotel was superb”

The hotel caters for vegetarians and gluten free diets freely supplied them at short notice and all the staff couldn't do enough for you .The rooms were lovely with great views of the Millenium bridge especially which lghts up at night and changes colour .The breakfasts especially your spoilt for choice from fresh fruit and homemade Granola to a full English and again very attentive staff.Ideal location for exploring the city and beyond and for the 3 hour cruise along the Tyne towards the North sea .We even got a complimentary glass of bubbly each when we had dinner and a card from all at the hotel on our special day.Can't praise the hotel high enough and well worth a visit.

Reviewed August 22, 2017
12345
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