Travelling to Vietnam? Read all updated requirements before you book.
Exterior view, MARIGOLD HOTEL DALAT in Dalat
Superior Double - Room plan, MARIGOLD HOTEL DALAT in Dalat
a large building with a large clock on the front of it, MARIGOLD HOTEL DALAT in Dalat
a building with a lot of tables and chairs in it, MARIGOLD HOTEL DALAT in Dalat
a living room filled with furniture and a large window, MARIGOLD HOTEL DALAT in Dalat
a bathroom with a toilet, sink and mirror, MARIGOLD HOTEL DALAT in Dalat
a hotel room with two beds and a television, MARIGOLD HOTEL DALAT in Dalat

Removed from saved list

8.2

Excellent

495 reviews

495 reviews

Housekeeping8
Breakfast7
Food & Dining2
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Da Lat Market

350 m

Dalat Central Market

440 m

Da Lat Night Market

460 m

Hoa Binh Theatre

460 m

Boat rental

520 m

Popular landmarks
Dalat Flower Park

970 m

Prenn Falls

1.1 km

Thien Vien Truc Lam

1.6 km

Crazy House

1.6 km

Dalat Railway Station

1.7 km

Closest landmarks
Bãi đậu Khu Hòa Bình

460 m

Agribank

560 m

Dalat Travel Service

580 m

Groovy Gecko Tours

590 m

Trung Tam Y Te Da Lat

590 m

Newly built in 2021

MARIGOLD HOTEL DALAT

83 Bui Thi Xuan Street, Ward 2, Dalat City Center, Dalat, Vietnam, 670000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Dalat City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Crazy House. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Located in heart of Dalat

Check-in [24-hour]

Newly built

Inside city center

410 meters to Dalat Central Market

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Sauna

Spa

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money8.1
Location rating8.5
Nearest airportLien Khuong Airport (DLI)
Distance to airport23.1 km

Rooms available at MARIGOLD HOTEL DALAT

Family Suite
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 king beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Family
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 king beds
Enter dates to see prices
Senior Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Suite, 1 King Bed, City View
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
Enter dates to see prices
City View Executive Suite King
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at MARIGOLD HOTEL DALAT?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to MARIGOLD HOTEL DALAT?

A stay at MARIGOLD HOTEL DALAT also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, MARIGOLD HOTEL DALAT has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dalat with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at MARIGOLD HOTEL DALAT?

Wake up to a great buffet breakfast at MARIGOLD HOTEL DALAT. A selection of food types including western and asian breakfast options is available for guests.

What are my dining options at MARIGOLD HOTEL DALAT?

MARIGOLD HOTEL DALAT features an on-site restaurant for your dining convenience. Breakfast is served here. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at MARIGOLD HOTEL DALAT?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at MARIGOLD HOTEL DALAT. Small or intimate events like honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at MARIGOLD HOTEL DALAT?

An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at MARIGOLD HOTEL DALAT?

MARIGOLD HOTEL DALAT does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to MARIGOLD HOTEL DALAT?

Da Lat Cable Car is the closest train, metro, or bus station, about 1.0 km away from MARIGOLD HOTEL DALAT.

What restaurants are nearby MARIGOLD HOTEL DALAT?

MARIGOLD HOTEL DALAT is located in Dalat City Center, famous for good restaurants such as An Cafe, Fungi Chingu and Primavera.

What popular shopping places are close to MARIGOLD HOTEL DALAT?

Located in the Dalat City Center area, MARIGOLD HOTEL DALAT is close to great shopping choices like Dalat Central Market, Da Lat Night Market and Namsilk.

What are popular attractions near MARIGOLD HOTEL DALAT?

Guests at MARIGOLD HOTEL DALAT can easily visit Crazy House, Dalat Flower Park and Bao Dai's Summer Palace located in the Dalat City Center area.

What popular natural sightseeing spots are close to MARIGOLD HOTEL DALAT?

MARIGOLD HOTEL DALAT is located in the Dalat City Center area, which is famous for natural sightseeing destinations such as Prenn Falls, Datanla High Rope Course and Cam Ly Waterfall.

See map

Explore the neighborhood

What people love about MARIGOLD HOTEL DALAT

  • 9.6

    Exceptional
    Cleanliness

    "- Clean facilities - Located in the center of the city."

    Ngan

    |

    4 March 2023

  • 9.2

    Exceptional
    Cleanliness

    "The hotel is new, clean."

    Nga

    |

    15 January 2023

  • 8.8

    Excellent
    Location

    "Close to center of city, lots of restaurants around the hotel."

    Janice

    |

    31 March 2023

Property ranking|Compared to 1,876 Dalat properties
See all rankings
Room size
38 sqm.
Location score
8.5/10
Service score
8.6/10
Cleanliness score
8.4/10
Bigger than
93
%
of Dalat properties
Better than
89
%
of Dalat properties
Better than
88
%
of Dalat properties
Better than
88
%
of Dalat properties
Overall rating:

8.2

Excellent
495 reviews
Cleanliness
8.4
Facilities
7.9
Location
8.5
Read all reviews >
What travelers say they love:
There is a convenience store just 20 metres away.
Woo from Singapore
Couple
More about MARIGOLD HOTEL DALAT

More about MARIGOLD HOTEL DALAT

MARIGOLD HOTEL DALAT

See the best of Dalat with a stay at MARIGOLD HOTEL DALAT, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Dalat is easy with a stay at MARIGOLD HOTEL DALAT, just 1.5 km from Crazy House.
MARIGOLD HOTEL DALAT provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Dalat. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at MARIGOLD HOTEL DALAT include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. MARIGOLD HOTEL DALAT also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at MARIGOLD HOTEL DALAT begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms.
MARIGOLD HOTEL DALAT offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, spa and sauna. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that Dalat has to offer. One of the city's most iconic and famous buildings is Dalat Railway Station, located 1.6 km away.


Reasons to stay here

This hotel's food and dining score higher than 93% of accommodations in the city.
This hotel scores higher than 89% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.9

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Baby amenities (upon request)
  • Baby safety gates
  • Bathrobes
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Location

83 Bui Thi Xuan Street, Ward 2, Dalat City Center, Dalat, Vietnam, 670000
Excellent
Location

8.5

Airports
  • Lien Khuong Airport (DLI)
    23.1 km
  • Cam Ranh International Airport (CXR)
    84.8 km
Public transportation
  • Da Lat Cable Car
    1.1 km
  • Dalat Old Railway Station
    1.7 km
Hospital or clinic
  • Trung Tam Y Te Da Lat
    590 m
Shopping
  • Dalat Central Market
    440 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Dalat Central Market
    440 m
  • Dalat Flower Park
    970 m
  • Prenn Falls
    1.1 km
  • Thien Vien Truc Lam
    1.6 km
  • Crazy House
    1.6 km
  • Dalat Railway Station
    1.7 km
  • Bao Dai's Summer Palace
    2.1 km
  • Valley of Love
    3.7 km
  • Datanla Falls
    5.1 km
  • Linh Phuoc Pagoda
    6.5 km
Nearby landmarks
  • Da Lat Market
    350 m
  • Dalat Central Market
    440 m
  • Da Lat Night Market
    460 m
  • Bãi đậu Khu Hòa Bình
    460 m
  • Hoa Binh Theatre
    460 m
  • Boat rental
    520 m
  • Park Prenn
    540 m
  • Namsilk
    560 m
  • Agribank
    560 m
  • Linh Son Pagoda
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from00:00
  • Reception open until12:00
The property
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 60
  • Year property opened2021
  • Most recent renovation2021

Reviews of MARIGOLD HOTEL DALAT from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.9
Location8.5
Service8.5
Value for money8.1
High score for Dalat
Rating
9+ Exceptional (79)
8-9 Excellent (17)
7-8 Very Good (37)
6-7 Good (11)
<6 Below Expectation (33)
Time of the year
Mar - May (31)
Jun - Aug (25)
Sep - Nov (40)
Dec - Feb (81)

Show reviews that mention 

Showing 177 verified guest comments
12345
9.6
Exceptional
Ngoc from Australia
Couple
Superior Double
Stayed 3 nights in July 2022

Friendly staff & clean stay”

Very attentive and friendly staff, room as per photos - clean & good size. Thin walls but no issues sleeping. No window view in our case so request if wanted. Good location, fairly short walk to the lake with duck paddle boats (6min), or to the central area with the night markets (8min). A few late night street food carts nearby which we made use of. Would stay again!

Reviewed July 08, 2022

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Dear Guest, Thank you very much for your review of our hotel. We trust you had a comfortable stay with us. We'd love to hear great feedback from our guests, We're glad to hear how much you enjoyed your stay, especially the service we provided. Our property and passionate colleagues are working hard every day to earn guest compliments like yours and we will share your kind words with them. Many thanks again, we look forward to welcoming you back very soon as your travels bring you to this lovely city. Best regards.

Responded September 20, 2022
MARIGOLD HOTEL DALAT
9.6
Exceptional
Kawa from Sweden
Family with young children
Family Suite
Stayed 1 night in April 2022

A great hotel with a friendly staff ”

Clean, modern and very friendly staff. We would have extended our stay but they were fully booked.

Reviewed April 23, 2022

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Hello! Thank you for choosing to stay with us and leave us your valuable feedback. Your kind words for the thoughtfulness, creativity and hospitality our associates offer you have delighted us and encouraged us to ensure that we continue to surpass ourselves. . We are sure that they, along with the rest of us at Marigold Dalat, will be delighted to welcome you back to the hotel with the same enthusiasm on your next visit. We look forward to welcoming you at our hotel in the near future and hope to see you again soon. Sincerely thank you.

Responded September 20, 2022
MARIGOLD HOTEL DALAT
8.4
Excellent
Thảo from Vietnam
Family with teens
Superior Double
Stayed 3 nights in May 2022

Excellent”

The cleaning team was very helpful, nice location, the food was just fine. Recommended!

Reviewed June 03, 2022

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6.0
Ye from South Korea
Couple
Executive Suite
Stayed 2 nights in June 2022

Above average”

The poters (bellboys) are highly friendly and passionate. I was so thankful to them. Other than that I cannot find any good points of the hotel.

Reviewed June 20, 2022

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2.0
vinh from Vietnam
Business traveler
Superior Double
Stayed 1 night in February 2022

Acceptable”

Very bad service and dirty room

Reviewed March 12, 2022

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9.6
Exceptional
TRAVIS from United States
Couple
Superior Double
Stayed 3 nights in March 2023

Exceptional”

For the price, can't ask for any better Very nice staff

Reviewed April 04, 2023

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9.6
Exceptional
Meng from Malaysia
Family with teens
Deluxe Family
Stayed 2 nights in December 2022

Exceptional”

Reasonable location, surround with good food restaurants and recommended to stay

Reviewed April 02, 2023

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10.0
Exceptional
loc from Australia
Couple
Superior Double
Stayed 2 nights in March 2023

Spacious room”

We are happy with the staffs to room design and although location is a little bit far from where we want to go but still not bad If you like lotus seeds desserts should go to che cũng định @164 Bùi thị Xuân to try

Reviewed March 31, 2023

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8.8
Excellent
Janice from Malaysia
Group
Deluxe Family
Stayed 3 nights in March 2023

Good location”

Close to center of city, lots of restaurants around the hotel.

Reviewed March 31, 2023

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8.8
Excellent
Kin from Singapore
Family with teens
Superior Double
Stayed 2 nights in March 2023

Good value ”

We stayed 2N and was happy with receptionist DAN who spoke decent English and served with much patience and dedication. Location is good, we walked to the night market, Xuan Huong Lake and ate at a nearby Korean eatery Kim Oppa.

Reviewed March 30, 2023

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8.8
Excellent
Tan from Singapore
Group
Superior Double
Stayed 2 nights in March 2023

Good Location”

stayed 2 nights. Walking distance to Lake, night market and many eating place.

Reviewed March 28, 2023

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10.0
Exceptional
Vo from Vietnam
Family with young children
Family Suite
Stayed 1 night in January 2023

Exceptional”

Very nice room and service with siutable cost booked via Agoda!

Reviewed March 26, 2023

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6.8
Good
Keith from Canada
Couple
Superior Double
Stayed 2 nights in March 2023

Not the best.”

We booked a Superior room, and when we arrived they said they were upgrading us. When in fact they put us in a smaller deluxe room, not even close to what we had booked. And charged us for the Superior room. Not at all impressed. Book here but be careful what you get!!!!

Reviewed March 22, 2023

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5.6
Man from South Korea
Solo traveler
Superior Double
Stayed 2 nights in March 2023

Above average”

no windows in a room so too stuffy when sleep

Reviewed March 21, 2023

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8.0
Excellent
My from Vietnam
Couple
Senior Suite
Stayed 3 nights in October 2022

Small and convenient hotel”

In the central of Da Lat with walking distance to Xuan Huong Lake and the central market. Room is a bit stuffed but there is window for air circulation Cleaning needs improvement: Couch and carpet should be laundried more often and we still found hair of previous guests when checkin. So far the stay was good

Reviewed March 13, 2023

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6.4
Good
Joseph from United States
Couple
Deluxe Double
Stayed 1 night in March 2023

A Case of Missing Spoons”

Regretfully, I would not recommend this hotel to others. Upon checking out after staying one night,I was informed that 2 coffee spoons were missing in my room. To be honest, I had never seen them and I thought that the hotel didn’t provide one. The staff told me that I should be responsible for it and there was a list of items in my room which I should check it out and contact them if any item was missing. I don’t know if any of the travelers would do that. It should be the hotel responsibility in my opinion. Anyway, I was willing to pay for it but they waived it. I had to fill out a form declaring that I didn’t see and use the item!!! In general, the hotel was decent. Location is not that close to market place. Rooms were old. TV reception was poor. Breakfast was decent but not much variety. Dining room was small.

Reviewed March 12, 2023

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10.0
Exceptional
Sng from Singapore
Group
Superior Double
Stayed 4 nights in February 2023

Good location and Customer Services”

Due to a group of 12 We had booked our stay many months ahead before our trip , as the days nearby email them to reconfirm our stays they replied fast and even email us day before our arrival.

Reviewed March 11, 2023

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9.2
Exceptional
THI from Vietnam
Business traveler
Superior Double
Stayed 2 nights in March 2023

Exceptional”

It's better if the receptionist is more enthusiasm and keep smiling. Others are goôd, specially food is delicious.

Reviewed March 06, 2023

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9.6
Exceptional
Ngan from United States
Couple
Superior Double
Stayed 3 nights in February 2023

Great location with no view from the room”

- Clean facilities - Located in the center of the city. Able to walk to desired locations - Not many breakfast option for vegetarians - Got a room with no view (the windows are blocked with concrete). No idea why they installed the windows in the room - Your room will be cleaned everyday no matter you requested or not - Requested a honeymoon room but no response and was not prepared - No iron steamer available but service is upon request with fees

Reviewed March 05, 2023

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6.4
Good
Linh from Singapore
Group
Superior Double
Stayed 2 nights in January 2023

Check-in staff were bad attitude”

At first, we were surprised for the rule of keeping our passport while check-in, my friend (foreigner) rejected and we received a rude attitude from the staft K.N. Then, when I booked the rooms we got asked for smoking room as select option in Agoda, the lady again rudely said that they don't have smoking room. We can see that they never check the booking clearly for our requests. Last, the check-in process was late more than 30mins as one of the rooms had not clean up yet. But, so far 3 days stay there no other issues, breakfast is nice.

Reviewed February 16, 2023

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