Merchant Hotel
Entrance, Merchant Hotel in Penang
Food and beverages, Merchant Hotel in Penang
Balcony/terrace, Merchant Hotel in Penang
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Facilities, Merchant Hotel in Penang

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7.9Very good

4,965 reviews

4,965 reviews

Location 8.6
Room comfort and quality 8.3
Service 8.2
Value for money 8.0
Cleanliness 7.9
Facilities 7.3
See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Rainbow Skywalk and Observatory Deck
20 m
Soho Free House
20 m
Omegatec
90 m
The Chocolate Boutique
140 m
Oriental Arts & Antiques
160 m
Popular landmarks
Armenian Street
680 m
Khoo Kongsi
870 m
Pinang Peranakan Mansion
920 m
Penang Fort Cornwallis
1.1 km
Chew's Jetty
1.3 km
Closest landmarks
R&B Pub
20 m
Silver-Econ Travel
170 m
Segafredo Espresso
190 m
Upper Penang Road
200 m
Club Momo
200 m

Merchant Hotel

55, Jalan Penang, Georgetown, Penang, Malaysia, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Penang

Great Breakfast

Great View

870 meters to public transportation

Inside city center

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Restaurants

Shops

Coffee shop

Bar

Safety deposit boxes

This property is in high demand!

38 travelers have booked today.

Value for money8.0
Distance to city center0.5KM
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km

Rooms available at Merchant Hotel

Excellent
Room comfort & quality

8.3

Executive King Bed
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin - 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
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Deluxe King Bed
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Twin Bed
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Single Bed in Dormitory Room
...
  • Room size: 15 m²/161 ft²
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Single Bed in Female Dormitory Room
...
  • Room size: 10 m²/108 ft²
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Executive Room
...
  • Room size: 19 m²/205 ft²
  • 1 king bed or 2 single beds
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Luxury Room
...
  • Room size: 30 m²/323 ft²
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Deluxe Room
...
  • Room size: 17 m²/183 ft²
  • 1 king bed or 2 single beds
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Basic Room
...
    Enter dates to see prices

    Frequently asked questions

    What is the average travel time to a nearby airport from Merchant Hotel?

    The average travel time to get from Merchant Hotel to the airport is 20 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

    What interesting attractions are in close proximty of Merchant Hotel that are in walking distance?

    While staying at Merchant Hotel, begin your vacation by checking out the nearest destinations that are within close proximity to the property which include The Chocolate Boutique, Oriental Arts & Antiques, and Cheong Fatt Tze - The Blue Mansion.

    What bars are close by Merchant Hotel?

    While residing at Merchant Hotel, indulge in your evening or night out at Club Momo, R&B Pub, and Farquhar's Bar to get the most out of your nightlife.

    At what time of the year is Merchant Hotel most popular?

    Merchant Hotel's most popular month where verified visitors have stayed the most is in December.

    What payment options are supported at Merchant Hotel?

    Merchant Hotel accepts up to 4, with payment card options including Cash, Visa, and MasterCard.

    What is the typical rating that verified Solo travelers' have given to Merchant Hotel?

    Past solo travelers that have stayed at this property have given Merchant Hotel an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Families with young children have given to Merchant Hotel?

    Verified families with young children that have stayed at this property have given Merchant Hotel an average rating of 7.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What restaurants are in close proximty of Merchant Hotel?

    Merchant Hotel’s local community is Georgetown which consists of well-known restaurants such as Foong Wei Heong Restaurant and Junk Cafe.

    Is breakfast offered at Merchant Hotel?

    Wake up to an exceptional continental breakfast at Merchant Hotel. Travelers can enjoy breakfast offered with an additional charge of 38 MYR for children and 38 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

    What people love about Merchant Hotel

    • 10

      Exceptional
      Cleanliness

      "Nice and clean"

      mohd

      |

      12 August 2023

    • 8.8

      Excellent
      Cleanliness

      "Clean room , nice hotel ."

      Titan

      |

      30 April 2023

    • 7.2

      Very good
      Location

      "Worth a staycation as it is nearby some famous food stalls."

      Lee

      |

      17 September 2023

    Property ranking|Compared to 3,185 Penang properties
    Room comfort score
    8.3/10
    Cheapest price score
    Room size
    28 sqm.
    Couples review score
    8.1/10
    Better than
    98
    %
    of Penang properties
    Better than
    94
    %
    of Penang properties
    Bigger than
    93
    %
    of Penang properties
    Better than
    89
    %
    of Penang properties
    More about Merchant Hotel

    More about Merchant Hotel

    Merchant Hotel

    You'll love the exceptional convenience during your stay at Merchant Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Merchant Hotel, located just 920 m from the famous Pinang Peranakan Mansion.
    The superior services and facilities offered at Merchant Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
    You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Merchant Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Merchant Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Never let a day go wasted when you're at Merchant Hotel with all the activities and facilities provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


    Around the property

    Venture outside the hotel and explore Penang. Your first day during your stay at Merchant Hotel should include a visit to Chew's Jetty located 1.2 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 160 m away, which people travel great distances to see.


    Reasons to stay here

    Spend less here on rooms than you would at 94% of other accommodations in the city.
    Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
    This accommodation beats more than 97% of competition in the city on room comfort.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.3

    Most talked about facilities

    Breakfast

    157 mentions

    Housekeeping

    99 mentions

    Food & Dining

    45 mentions

    Car Park

    35 mentions

    Languages spoken
    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Filipino
    • Indonesian
    • Malay
    • Tamil
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Cleanliness and safety
    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Bar
    • Bottle of water
    • Breakfast [continental]
    • Breakfast service
    • Coffee shop
    • Restaurants
    Services and conveniences
    • Air conditioning in public area
    • Convenience store
    • Daily housekeeping
    • Elevator
    • Facilities for disabled guests
    • Invoice provided
    • Ironing service
    • Luggage storage
    • Safety deposit boxes
    • Shops
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    Access
    • CCTV in common areas
    • CCTV outside property
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [charges apply]
    • Car park [nearby]
    • Taxi service
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Bathtub
    • Blackout curtains
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Electric kettle
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    • Window

    Food and dining

    Breakfast options
    • Asian
    • Continental
    Restaurants on site
    Merchant Cafe
    • Cuisine: Chinese, Local
    • Menu: Buffet, A-la-carte

    Location

    55, Jalan Penang, Georgetown, Penang, Malaysia, 10000
    Excellent
    Location

    8.6

    Airports
    • Penang International Airport (PEN)
      15.3 km 25 min drive
    • Sultan Abdul Halim Airport (AOR)
      86.5 km
    Public transportation
    • Komtar Bus Terminal
      850 m
    • Pengkalan Raja Tun Uda Bus Terminal
      1.3 km
    Hospital or clinic
    • Waktu Perkhidmatan Klinik
      240 m
    Shopping
    • Gurney Plaza
      3.2 km
    Convenience store
    • 24 XPRESS
      50 m
    Cash withdrawal
    • ATM
      40 m

    What's nearby

    Popular landmarks
    • Cheong Fatt Tze - The Blue Mansion
      170 m
    • Armenian Street
      680 m
    • Khoo Kongsi
      870 m
    • Pinang Peranakan Mansion
      920 m
    • Penang Fort Cornwallis
      1.1 km
    • Chew's Jetty
      1.3 km
    • Kek Lok Si Temple
      7.0 km
    • Batu Ferringhi Beach
      11.0 km
    • Entopia
      13.3 km
    • Escape Theme Park
      13.4 km
    Nearby landmarks
    • The Rainbow Skywalk and Observatory Deck
      20 m
    • R&B Pub
      20 m
    • Soho Free House
      20 m
    • Omegatec
      90 m
    • The Chocolate Boutique
      140 m
    • Oriental Arts & Antiques
      160 m
    • Cheong Fatt Tze - The Blue Mansion
      170 m
    • Happy Holidays tours
      170 m
    • Silver-Econ Travel
      170 m
    • Hainan Temple
      180 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property requires a refundable security deposit of MYR 100 per night upon check-in.
    • Early check-in is subjected to room availability and is chargeable.
    • Late check-out is subjected to room availability and is chargeable.
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center0.5KM
    • Travel time to airport (minutes)20
    Extras
    • Breakfast charge (unless included in room price)38 MYR
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges0
    • Number of floors10
    • Number of restaurants1
    • Number of rooms 93
    • Year property opened1984
    • Most recent renovation2015

    Reviews of Merchant Hotel from real guests

    Provided by verified guests of Agoda
    7.9
    Location8.6
    Room comfort and quality8.3
    Service8.2
    Value for money8.0
    Cleanliness7.9
    Facilities7.3
    High score for Penang
    Rating
    9+ Exceptional (608)
    8-9 Excellent (352)
    7-8 Very Good (554)
    6-7 Good (178)
    <6 Below Expectation (345)

    Show reviews that mention 

    Showing 2,036 verified guest comments
    12345
    10.0
    Exceptional
    rainy from Malaysia
    Couple
    Deluxe King Bed
    Stayed 1 night in February 2023

    My most favorite hotel in Penang”

    Everytime when dropping by Penang, I'll always book this hotel room! Bed comfy & room is clean! I prefer the executive room though sometimes due to peak season, price may be a bit steep. Stayed in many hotels in penang but this is my always go to stay!

    Reviewed April 06, 2023
    10.0
    Exceptional
    Norrimie from Malaysia
    Couple
    Deluxe King Bed
    Stayed 2 nights in January 2023

    Satisfied”

    Good customer service. The rooms were spacious and clean with the usual amenities. Bathroom had a bath tub and running hot water. Located in center of attraction price consider low rate. Breakfast not buffet, served as set with side dishes and it's usually a choice between two options.

    Reviewed January 29, 2023
    10.0
    Exceptional
    Nur from Malaysia
    Group
    Deluxe Twin - 2 Single Beds
    Stayed 2 nights in October 2022

    Great place to stay!”

    The check-in and check-out process were smooth like butter. The room very clean and neat. They attended to my request immediately, like when i request for cloth iron. Great!

    Reviewed October 12, 2022
    10.0
    Exceptional
    nur from Malaysia
    Family with young children
    Deluxe Twin - 2 Single Beds
    Stayed 2 nights in May 2022

    Exceptional”

    It is our second time here. The location is superb. Walking distance to chow rasta, komtar and other top spot. Ample car park. Room was spacious,comfort bed and pillow, clean toilet, kettle and mini refrigerator also provided. Of course we will return to this hotel in our future food hunting trip

    Reviewed May 11, 2022
    10.0
    Exceptional
    zainul from Malaysia
    Business traveler
    Deluxe Twin - 2 Single Beds
    Stayed 1 night in April 2021

    Best of The Best”

    Perfect hotel with perfect staffs and Manager. Mr Siva ,Mr Wilson and the frontliners are excellent . Hotel location are superb, good job to housekeeping staffs keeping clean the rooms. Suggestion:- birds dropping on every windows needs to be clean and monitor. Othee than that everything is great.

    Reviewed April 11, 2021
    12345
    This is a popular property. Don't miss out!

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