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Restaurant, Banjarmasin Hotel in Banjarmasin
Deluxe Pool View King Bed - Guestroom, Banjarmasin Hotel in Banjarmasin
Lobby, Banjarmasin Hotel in Banjarmasin
Interior view, Banjarmasin Hotel in Banjarmasin
Interior view, Banjarmasin Hotel in Banjarmasin
Fitness center, Banjarmasin Hotel in Banjarmasin
Banjarmasin Hotel

Removed from saved list

8.3

Excellent

726 reviews

726 reviews

Housekeeping4
Breakfast2
View2
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Nearby landmarks
Rumah Sakit Gigi Mulut Gusti Hasan Aman 190 m
Apotek Perintis 250 m
RSUD Ulin 260 m
Puskesmas Cempaka Putih 390 m
Duta Mall Banjarmasin 490 m
Wadai Banjar 490 m
Rumah Sakit Sari Mulia 520 m
Klinik Spesialis Garuda Estetika 770 m
Hero Supermarket 870 m
Samudera Supermarket 1.1 km

Banjarmasin Hotel

JL Achmad Yani KM 2 N 98, Banjarmasin City Center, Banjarmasin, Indonesia, 70232 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Banjarmasin City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Syamsudin Noor International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Banjarmasin every 14 minutes on Agoda.com
Value for money7.9
Distance to city center0 KM
Location rating8.8
Nearest airportSyamsudin Noor International Airport (BDJ)
Distance to airport21.6 km

Rooms available at Banjarmasin Hotel

Excellent
Room comfort & quality

8.3

Deluxe Pool View Room, Guest room, Pool view
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Superior City View Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Pool View King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Superior City View Queen Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
TWIN Superior Room with 2 Single Beds City View
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Superior Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Executive Deluxe With 1 King Sized Bed
...
  • Shower
  • 1 king bed
Enter dates to see prices
Superior City View Room
...
  • Shower
Enter dates to see prices
Executive Suite
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Banjarmasin Hotel?

Check-in is from 09:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Banjarmasin Hotel?

Banjarmasin Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Banjarmasin Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Banjarmasin Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Banjarmasin with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Banjarmasin Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Banjarmasin Hotel. Adults can enjoy breakfast offered with an additional charge of 95000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Banjarmasin Hotel?

Banjarmasin Hotel features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Banjarmasin Hotel?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Banjarmasin Hotel?

Banjarmasin Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Banjarmasin Hotel?

Restaurants including Pondok Patin Bakar, Depot Bakso Sapi Pal 1 and Pondok Tepi Sawah are popular in Banjarmasin Hotel’s neighborhood which is known as Banjarmasin City Center.

What popular shopping places are close to Banjarmasin Hotel?

Shopping options in Banjarmasin Hotel’s Banjarmasin City Center neighborhood include Duta Mall Banjarmasin, Wadai Banjar and Muara Kuin Floating Market.

What are popular attractions near Banjarmasin Hotel?

Guests at Banjarmasin Hotel can easily visit Mesjid Raya Sabilal Muhtadin, Sabilal Muhtadin Great Mosque and Siring Watch Towers Martapura River located in the Banjarmasin City Center area.

What popular natural sightseeing spots are close to Banjarmasin Hotel?

Banjarmasin Hotel’s nearby natural sights include Hutan Kota, Hutan Pohon Galam ULM and Meratus Mountains located in the same Banjarmasin City Center area.

See map

Explore the neighborhood

What people love about Banjarmasin Hotel

  • 10

    Exceptional
    Staff 

    "Staffs were friendly, room was very clean, bed was okay, shower was fine."

    Isma

    |

    13 October 2020

  • 8

    Very good
    Location

    "Nice place, best location"

    Anwar

    |

    28 September 2021

  • 8

    Very good
    Location

    "Location, facilities, breakfast were all good."

    Meilisa

    |

    7 February 2020

Property ranking|Compared to 92 Banjarmasin properties
See all rankings
Room comfort score
8.3/10
Location score
8.8/10
Cleanliness score
8.4/10
Room size
25 sqm.
Better than
99
%
of Banjarmasin properties
Better than
84
%
of Banjarmasin properties
Better than
80
%
of Banjarmasin properties
Bigger than
76
%
of Banjarmasin properties
Overall rating:

8.3

Excellent
726 reviews
Cleanliness
8.4
Facilities
8.3
Location
8.8
Read all reviews >
What travelers say they love:
Perfect hotel for your bussiness need
vito from Indonesia
Business traveler
More about Banjarmasin Hotel

More about Banjarmasin Hotel

Banjarmasin Hotel

Get the most from an urban escape in Banjarmasin when you book a room at Banjarmasin Hotel. Located right in the city center, Banjarmasin Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Banjarmasin Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Banjarmasin.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Banjarmasin Hotel. Some rooms at Banjarmasin Hotel are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that bathroom amenities including a hair dryer are provided in some of the guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Banjarmasin Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Banjarmasin Hotel including halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Banjarmasin Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Banjarmasin during your stay at the hotel. Grab something to eat at Pondok Patin Bakar, located just 2.5 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 85% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Banjarmasin.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

15 mentions

Breakfast

12 mentions

Swimming Pool

11 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Indonesian
  • Swedish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Telephone

Food and dining

Breakfast options
  • Asian
  • Buffet

Location

JL Achmad Yani KM 2 N 98, Banjarmasin City Center, Banjarmasin, Indonesia, 70232
Excellent
Location

8.8

Airports
  • Syamsudin Noor International Airport (BDJ)
    21.6 km
  • Tjilik Riwut Airport (PKY)
    142.4 km
Hospital or clinic
  • Rumah Sakit Gigi Mulut Gusti Hasan Aman
    190 m
Convenience store
  • Alfamart
    440 m
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from09:00
  • Check-in until12:00
  • Check-out from00:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150000 IDR
  • Distance from city center0 KM
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)95000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 180
  • Year property opened2011

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Banjarmasin Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.3
Location8.8
Room comfort and quality8.3
Service8.1
Value for money7.9
High score for Banjarmasin
Rating
9+ Exceptional (112)
8-9 Excellent (95)
7-8 Very Good (157)
6-7 Good (41)
<6 Below Expectation (40)
Time of the year
Mar - May (125)
Jun - Aug (123)
Sep - Nov (109)
Dec - Feb (88)

Show reviews that mention 

Showing 445 verified guest comments
12345
10.0
Exceptional
Isma from Indonesia
Couple
Superior City View Queen Bed
Stayed 1 night in July 2020

Pleasant stay”

We had a very pleasant stay there. Staffs were friendly, room was very clean, bed was okay, shower was fine. They also let us checked out late.

Reviewed October 14, 2020

See room deals

10.0
Exceptional
vito from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 1 night in April 2022

Perfect”

Perfect hotel for your bussiness need

Reviewed May 08, 2022

See room deals

Dear Vito, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded May 31, 2022
Banjarmasin Hotel
10.0
Exceptional
vito from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 1 night in April 2022

Perfect”

Perfect hotel for your bussiness need

Reviewed May 08, 2022

See room deals

Dear Vito, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded May 31, 2022
Banjarmasin Hotel
10.0
Exceptional
vito from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 1 night in April 2022

Perfect”

Perfect hotel for your bussiness need

Reviewed May 08, 2022

See room deals

Dear Vito, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded May 31, 2022
Banjarmasin Hotel
10.0
Exceptional
vito from Indonesia
Business traveler
Executive Deluxe With 1 King Sized Bed
Stayed 1 night in April 2022

Perfect”

Perfect hotel for your bussiness need

Reviewed May 08, 2022

See room deals

Dear Vito, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded May 31, 2022
Banjarmasin Hotel
10.0
Exceptional
vito from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 1 night in April 2022

Perfect”

Perfect hotel for your bussiness need

Reviewed May 08, 2022

See room deals

Dear Vito, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Responded May 31, 2022
Banjarmasin Hotel
10.0
Exceptional
vito from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 1 night in April 2022

Perfect”

Perfect hotel for your bussiness need

Reviewed May 08, 2022

See room deals

Dear Vito, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded May 31, 2022
Banjarmasin Hotel
10.0
Exceptional
Phopthakorn from Thailand
Business traveler
Superior City View Queen Bed
Stayed 1 night in August 2019

Good experience”

I can say good experience to stay here.

Reviewed August 28, 2019

See room deals

Dear Phopthakorn, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Responded August 31, 2019
Banjarmasin Hotel
9.6
Exceptional
Eva from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 2 nights in November 2019

Nice Hotel”

Nice service, good room, good location, for BF I can give 3* because not to delicius for me.

Reviewed November 25, 2019

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Dear Eva, We very much appreciate your comments regarding your stay at the Mercure Banjarmasin. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugiharto General Manager

Responded November 30, 2019
Banjarmasin Hotel
9.2
Exceptional
SHAIFUZAIN from Indonesia
Business traveler
Superior City View Twin Bed
Stayed 1 night in December 2019

Hotel with excellent standard with very good facilities and within mall complex ”

Everythings is perfect, as a vistor we found this hotel is among the best in the region. The location and facilities available most suitable for any purposes of traveling.

Reviewed December 05, 2019

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Dear Shaifuzain, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded December 09, 2019
Banjarmasin Hotel
10.0
Exceptional
Aria from Indonesia
Couple
Superior City View Queen Bed
Stayed 1 night in December 2021

Exceptional”

I recommended if u visita banjarmasin

Reviewed December 13, 2021

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Dear Aria, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sugiharto General Manager

Responded December 30, 2021
Banjarmasin Hotel
9.2
Exceptional
Gunadi from Indonesia
Business traveler
Deluxe Pool View Room, Guest room, Pool view
Stayed 2 nights in November 2021

Business travel”

Short trip, expensive hotel, good location

Reviewed July 08, 2022

See room deals

8.8
Excellent
Usman from Indonesia
Business traveler
Superior City View Twin Bed
Stayed 1 night in January 2020

Excellent”

HELPFUL and FRIENDLY faces around the hotel. The staffs are great, kind, polite and sweet

Reviewed January 13, 2020

See room deals

8.4
Excellent
Chelliah from Malaysia
Family with young children
Deluxe Pool View King Bed
Stayed 1 night in January 2022

Its a strategic place”

Nice room and nice place to stay

Reviewed February 05, 2022

See room deals

8.4
Excellent
Dewi from Indonesia
Family with young children
Deluxe Pool View Room, Guest room, Pool view
Stayed 1 night in June 2022

Check in process and room readiness”

Very slow and the travelers have to wait for almost 2 hours

Reviewed June 05, 2022

See room deals

7.6
Very good
Sri from Indonesia
Family with young children
Deluxe Pool View King Bed
Stayed 2 nights in March 2020

Good lication”

Just above Duta Mall, the only mall in Banjarmasin., so easy to find food or shopping. Just beside Ulin hospital. The staffs were very friendly. I didn’t notice there was no towel in the bathroom, so when my son finished took shower, we wait a little bit long until they delivered the towel. The AC got up and down by itself, I reported it, they said no problem with the AC. The 2nd night I woke up at 2 pm feeling very hot, the temperature became 30 degree celcius by itself

Reviewed March 19, 2020

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8.0
Excellent
Meilisa from Indonesia
Business traveler
Superior City View Queen Bed
Stayed 1 night in February 2020

Very good”

Location, facilities, breakfast were all good. Just most of the restaurant staffs during breakfast were loud, chatting between themselves.

Reviewed February 07, 2020

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Dear Meilisa, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Responded February 29, 2020
Banjarmasin Hotel
8.0
Excellent
imam from Indonesia
Family with young children
Superior City View Twin Bed
Stayed 1 night in April 2021

Very good”

good service, friendly staff, check-in is longer than usual, no special parking is available for hotel guests

Reviewed April 04, 2021

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Dear Imam, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sugiharto General Manager

Responded April 30, 2021
Banjarmasin Hotel
7.6
Very good
victor from Indonesia
Business traveler
Deluxe Pool View Room, Guest room, Pool view
Stayed 2 nights in June 2019

Not a 4star service standard”

Facilities are good. They have all facilities you may want. Service is really bad. I didnt get towels. Had to ask and slow. I asked for taxi and they told me to book for myself. It is not a service standard you would expect from a 4star hotel.

Reviewed June 16, 2019

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Dear Victor, Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiharto General Manager

Responded June 23, 2019
Banjarmasin Hotel
8.0
Excellent
Anwar from Indonesia
Family with young children
Deluxe Pool View King Bed
Stayed 1 night in October 2020

nice hotel in the middle of city”

nice place, best location

Reviewed September 28, 2021

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Dear Anwar , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sugiharto General Manager

Responded November 29, 2021
Banjarmasin Hotel
12345
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