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Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Jakarta
Mercure Convention Center Ancol Jakarta

Removed from saved list

7.5

Very good

4,073 reviews

4,073 reviews

Housekeeping36
View28
Breakfast22
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Ancol Dreamland 560 m
Jakarta Old Town 2.8 km
Museum Bank Indonesia 3.1 km
Jakarta Cathedral 5.2 km
National Monument (MONAS) 5.9 km
Gambir Train Station Building 6.1 km
National Museum 6.2 km
Grand Indonesia Mall 8.3 km
Istiqlal Mosque 20.4 km
Beautiful Indonesia in Miniature Park 23.7 km
Nearby landmarks
Ocean Ecopark Ancol 310 m
Atlantis Water Adventures Ancol 320 m
Putri Duyung 450 m
Drug Store 480 m
Ancol Golf Course 480 m
Art Market 490 m
Pasar Seni 490 m
Padang Golf Jaya Ancol 500 m
Dunia Fantasi 530 m
Ancol Dreamland 560 m

Mercure Convention Center Ancol Jakarta

Jl. Pantai Indah, Taman Impian Jaya, Ancol, Jakarta, Indonesia, 14430 - See map

Make your best journey to Jakarta with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Ancol part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

570 meters to Ancol Dreamland

Front desk [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Kids club

Swimming pool [outdoor]

Bicycles

BBQ facilities

This property is in high demand!

6 travelers have booked today.

Value for money7.2
Distance to city center20 km
Location rating8.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport16.9 km

Rooms available at Mercure Convention Center Ancol Jakarta

Grand Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Deluxe Ocean View King Room
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  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
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Executive Room with King size bed
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  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Ocean Room
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
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Grand Deluxe Double With Balcony
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Grand Deluxe Ocean View Twin Room
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin with Balcony
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds and 1 sofa be...
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Superior King Room
...
  • Room size: 24 m²/258 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin Room with Balcony and Single Sofa Bed
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 sofa bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Convention Center Ancol Jakarta?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Convention Center Ancol Jakarta?

For those who wish to drive their own cars, Mercure Convention Center Ancol Jakarta has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Convention Center Ancol Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Mercure Convention Center Ancol Jakarta. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 151250 IDR for adults and 125000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Convention Center Ancol Jakarta?

Mercure Convention Center Ancol Jakarta features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Mercure Convention Center Ancol Jakarta?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Mercure Convention Center Ancol Jakarta. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Mercure Convention Center Ancol Jakarta?

On-site venues and convenient event services make Mercure Convention Center Ancol Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Convention Center Ancol Jakarta?

Mercure Convention Center Ancol Jakarta does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Mercure Convention Center Ancol Jakarta

  • 8.4

    Excellent

    "The good one is only penjaga kolam, ramah dan lbh smart dari yg petugas berbaju rapih."

    Hermawan

    |

    4 October 2022

  • 8

    Very good
    Staff 

    "Staff are all friendly and helpful."

    Joan

    |

    21 September 2022

  • 10

    Exceptional
    Spaciousness

    "Spacious rooms, complete facilities and friendly hotel staff make this hotel always to be missed."

    Erita

    |

    4 September 2022

Overall rating:

7.5

Very good
4,073 reviews
Cleanliness
7.2
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
Good facilities especially the kid playground
Saepul from Indonesia
Family with young children
More about Mercure Convention Center Ancol Jakarta

More about Mercure Convention Center Ancol Jakarta

Mercure Convention Center Ancol Jakarta

Maximize your Jakarta adventure with a stay at Mercure Convention Center Ancol Jakarta. The true local flavors and culture of Jakarta are yours with a stay at Mercure Convention Center Ancol Jakarta, located just 5.9 km from the famous National Monument (MONAS).
The superior services and facilities offered at Mercure Convention Center Ancol Jakarta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Jakarta can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Convention Center Ancol Jakarta. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Mercure Convention Center Ancol Jakarta. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mercure Convention Center Ancol Jakarta. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Mercure Convention Center Ancol Jakarta offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Mercure Convention Center Ancol Jakarta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Mercure Convention Center Ancol Jakarta which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Mercure Convention Center Ancol Jakarta with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage. The many offerings at Mercure Convention Center Ancol Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Mercure Convention Center Ancol Jakarta gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board, ping-pong table, tennis court and badminton court. No need to go anywhere after dinner -- play with friends or family at the games room.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Mercure Convention Center Ancol Jakarta and explore Jakarta during your stay. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 8.2 km away.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Swimming Pool

127 mentions

Beach

87 mentions

Breakfast

70 mentions

Housekeeping

64 mentions

Languages spoken

  • English
  • Arabic
  • Indonesian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site

Sunda Kelapa Restaurant

  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jl. Pantai Indah, Taman Impian Jaya, Ancol, Jakarta, Indonesia, 14430
Excellent
Location

8.4

Airports

  • Halim Perdanakusuma International Airport (HLP)
    16.9 km 45 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.3 km 41 min drive

Public transportation

  • Ancol
    1.1 km
  • Kampung Bandan Railway Station
    1.5 km 15 min drive

Hospital or clinic

  • Drug Store
    480 m

Shopping

  • Grand Indonesia Mall
    8.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ancol Dreamland
    560 m
  • Jakarta Old Town
    2.8 km
  • Museum Bank Indonesia
    3.1 km
  • Jakarta Cathedral
    5.2 km
  • National Monument (MONAS)
    5.9 km
  • Gambir Train Station Building
    6.1 km
  • National Museum
    6.2 km
  • Grand Indonesia Mall
    8.3 km
  • Istiqlal Mosque
    20.4 km
  • Beautiful Indonesia in Miniature Park
    23.7 km

Nearby landmarks

  • Ocean Ecopark Ancol
    310 m
  • Atlantis Water Adventures Ancol
    320 m
  • Putri Duyung
    450 m
  • Drug Store
    480 m
  • Ancol Golf Course
    480 m
  • Art Market
    490 m
  • Pasar Seni
    490 m
  • Padang Golf Jaya Ancol
    500 m
  • Dunia Fantasi
    530 m
  • Ancol Dreamland
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00

Getting around

  • Distance from city center20 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)151250 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 438
  • Most recent renovation2019
Property announcements

As the property is located inside the tourist attraction Ancol, the entrance ticket is borne by the guest (personal vehicle). For further information, please contact the property directly.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Convention Center Ancol Jakarta from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.2
Facilities7.9
Location8.4
Room comfort and quality6.9
Service7.4
Value for money7.2
High score for Jakarta
Rating
9+ Exceptional (365)
8-9 Excellent (397)
7-8 Very Good (832)
6-7 Good (557)
<6 Below Expectation (668)
Time of the year
Mar - May (670)
Jun - Aug (914)
Sep - Nov (539)
Dec - Feb (696)
All guests (3,611)
All room types
All languages

Show reviews that mention 

Showing 2,819 verified guest comments
12345
10.0
Exceptional
Mian from Indonesia
Family with young children
Superior King Room
Stayed 1 night in March 2022

Best staycation after a long while.”

I've been wanting to take my mum and my son to a short vacay/staycation after years not going anywhere with them. When I finally could, I asked my son and he wanted a pool in the hotel and my mum wanted to go someplace with a bit of nostalgia. So I picked Mercure Ancol and we did have the best time after a really long while. Our stay was really memorable. We had a really great time. Everyone got what they one wanted, the best pool with a really cool slide and a feeling of nostalgia. The staff was superb and friendly, the meal was excellent, the room was clean and cozy. I'm glad I made the right choice for my family. I really hope we could do another family staycation with my sister when she's in town. Thank you, Mercure Ancol, for making our stay memorable!

Reviewed March 27, 2022

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Dear Ms.Mian, Greetings from Mercure Convention Center Ancol Jakarta! Thank you for taking the time to share your amazing review, especially for choosing our hotel for your short vacations with your beloved family We are beyond delighted to know that your experience was a great one. The entire team and will surely rely on your compliments as our motivation to keep up the great service in the future and hope that your next visit will be a much more amazing experience. Mercure Convention Center Ancol Jakarta cannot wait to serve you again at the soonest time. Our Best regards, Francisca Maria Guest Experience Team

Responded March 31, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Mian from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in March 2022

A Memorable Staycation”

I've been wanting to take my family on a vacay/staycation. Chose Mercure Ancol from what my mum and son wanted, a nostalgic site and a cool swimming pool. We had a really wonderful moments during our stay. The staff were super nice and friendly. The room we stayed in was clean and cozy. The swimming pool had a cool slide with different kinds of pool. And the pool staff were very helpful too. The meal was delicious and on the first breakfast they gave me a discount. We had the best staycation and definitely looking to go there again with more family member next time. Very pleasant stay. My family was happy and so was I. Thank you very much.

Reviewed March 27, 2022

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Dear Ms. Mian, Greetings from Mercure Convention Center Ancol-Jakarta! We are grateful you chose to stay with us during your visit to Ancol, North Jakarta. Thank you for your generous words regarding your experience stay with us and we would happy to share with our team as this feedback will encourage them to always deliver extra service for all of our guest satisfaction. We are looking forward to welcome you back at Mercure Convention Center Ancol-Jakarta in the very near future. Best Regards, Francisca Maria Guest Experience Team

Responded March 31, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Ririn from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in April 2022

Great hotel”

The hotel was really clean. They applied the C19 protocols very well. We could only swim for 1 hour to give a turn with the other guests. The staff were incredible kind, polite, helpful. They also had popcorn for breakfast. The location was really close to Dufan and Sea World. We had a great stay in this hotel.

Reviewed April 18, 2022

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Dear Ms. Ririn, Greetings from Mercure Convention Center Ancol Jakarta! Thank you for taking the time to share your amazing review, especially for choosing our hotel for your holiday with your beloved family We are beyond delighted to know that your experience was a great one. The entire team and will surely rely on your compliments as our motivation to keep up the great service in the future and hope that your next visit will be a much more amazing experience. Mercure Convention Center Ancol Jakarta cannot wait to serve you again at the soonest time. Our Best regards, Francisca Maria Guest Experience Team

Responded April 24, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Nick from Indonesia
Family with young children
Superior King Room
Stayed 2 nights in February 2020

Short stay in Mercure Ancol”

I was so happy that i got upgraded to a deluxe room. The staff really took care of us during our stay. It was perfect. However, on Saturday morning the hotel was full with participants of an event. Makes it really full and uncomfortable during breakfast. But overall it was really good stay. Wonderful

Reviewed March 14, 2020

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Dear Mr. Nick, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta, We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta, in the near future. Warmest Regards Francisca Maria Guest Experience Team

Responded March 31, 2020
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Ririn from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in April 2022

Great hotel”

The room was very clean, the staff were helpful, the hotel was great with several pools for kids. It was a kid-friendly hotel. The location was strategic. We'll be back for sure.

Reviewed April 27, 2022

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Dear Ms. Ririn, Greetings from Mercure Convention Center Ancol Jakarta! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Once again a HUGE thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Francisca Maria Guest Experience Team

Responded April 30, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Yulia from Indonesia
Group
Superior King Room
Stayed 1 night in January 2019

Wedding Reception”

We book this hotel for attending wedding receiption. The hotel is good, clean and many recreation places. Good for any occasions. thank you

Reviewed January 16, 2019

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10.0
Exceptional
Dr. from Bahrain
Solo traveler
Superior Twin Room
Stayed 3 nights in January 2019

Greet location ”

Comfortable and clean hotel with nice room Staff friendly and helpful Hotel closed to shopping area and restaurants Greet location and lovely breakfast

Reviewed January 26, 2019

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10.0
Exceptional
NATHARIA from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in June 2022

All the staff is very kind”

Love the pool and all the staff is very kind, no exception..my kids was very happy stay at mercure, the breakfast a lot variety..nice

Reviewed June 28, 2022

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Dear Mrs. Natharia, Thank you for staying at Mercure Convention Center, Ancol – Jakarta and your kind feedback about the pool, the breakfast, and the team's hospitality that as your expectation. We look forward to seeing you and your family again on your next visit with us. Kindest Regards, Gloria Vera Kristie Guest Experience Manager

Responded June 28, 2022
Mercure Convention Center Ancol Jakarta
9.6
Exceptional
suyanti from Indonesia
Family with young children
Superior King Room
Stayed 1 night in December 2018

Kids friendly hotel”

We always stay at mercure ancol at least twice a year. My kid loves the water slides. But too bad only one of the slide can be used. The room is clean. But they only provide 2 big towel, no hand towel. Maybe the kids club can add more toys because over 2years we stayed there ,everything is the same.

Reviewed January 04, 2019

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10.0
Exceptional
Robert from United Kingdom
Couple
Superior King Room
Stayed 3 nights in January 2020

Probably best for a staycation ”

Everything excellent as you would expect. Only downside is paying to get Back to your hotel if you leave the ancol area

Reviewed January 12, 2020

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Dear Mr. Robert, Thank you for taking the time to give us a feedback regarding your stay at Mercure Convention Center Ancol-Jakarta, Our sincere apology to find out that during your stay here the levels of our services were less than satisfactory. We have shared with the concerned team as their evaluation and follow up for future improvement. Regarding the Ancol gate fee, as we are not part of Ancol Management. All the guest are required to pay personally whenever entering the Ancol area as the fee is not included with the room rates and this information has been shared to all online booking channels. We are looking forward to welcoming back at Mercure Convention Center Ancol-Jakarta in the near future. Kind Regards, Francisca Maria Guest Experience Team

Responded February 01, 2020
Mercure Convention Center Ancol Jakarta
9.6
Exceptional
Bagus from Indonesia
Couple
Superior King Room
Stayed 1 night in February 2019

Great hotel at great location”

Excellent experience. The check in was smooth and proffessional. Syah Deni did great job in handling our check in - quick, professional plus smile. The breakfast in the hotel was excellent - a lot of choices and great taste! The location is great - really enjoyed the evening walk on the beach side.

Reviewed February 21, 2019

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10.0
Exceptional
fajar from Indonesia
Family with young children
Superior King Room
Stayed 1 night in July 2019

We love Mercure Ancol”

Everything is good here. Food, staff, facility, room, swimming pool is best

Reviewed July 18, 2019

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10.0
Exceptional
Hendra from Indonesia
Family with young children
Grand Deluxe King Room
Stayed 2 nights in June 2019

Exceptional”

Nice location and nice room. swimming pool great for our children. will come back again to this hotel

Reviewed July 28, 2019

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10.0
Exceptional
Lina from Indonesia
Family with young children
Grand Deluxe Twin with Balcony
Stayed 1 night in May 2022

Exceptional”

good service, good facility breakfast for 2 adult and 2 children under 11year (its free that's the point)

Reviewed May 02, 2022

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Dear Ms.Lina, Greetings from Mercure Convention Center Ancol Jakarta! Thank you for taking the time to share your amazing review, especially for choosing our hotel for your short vacations with your beloved family We are beyond delighted to know that your experience was a great one especially on our services and facilities. The entire team and will surely rely on your compliments as our motivation to keep up the great service in the future and hope that your next visit will be a much more amazing experience. Mercure Convention Center Ancol Jakarta cannot wait to serve you again at the soonest time. Our Best regards, Francisca Maria Guest Experience Team

Responded May 04, 2022
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Eko from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in December 2019

Smart, clean , Very helpfull”

Smart, clean , Very helpfull

Reviewed December 20, 2019

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Dear Mr. Eko, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your recent stay at Mercure Convention Center Ancol-Jakarta. We are glad to hear and read your positive feedback and it is a compliment for us to know that you have enjoyed your stay with us and has met your expectation. Thank you for your feedback and certainly we will forward your positive comments to the entire team for their motivation and to improve our service. We are looking forward to welcoming you back to Mercure Convention Center Ancol-Jakarta in the near future. Warmest Regards Francisca Maria Guest Experience Team

Responded February 01, 2020
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Ulrich from Germany
Couple
Superior Twin Room
Stayed 1 night in September 2019

Very convenient if you want to go for Thousand Islsnds”

Good food,, nice pool.

Reviewed September 22, 2019

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Dear Mr. Ulrich, Warmest greetings from Mercure Convention Center, Ancol -Jakarta! Thank you so much for the review. It is always a pleasure to receive the positive feedback. We have shared the feedback with our team as an encouragement to continuously improve the quality of services better than before. Once again thank you for the positive feedback given. We will keep on improving our effort in giving a a better performance. Truly looking forward to your next visit soon, Kindest regards, Fransisca Maria Guest Experience Team

Responded October 23, 2019
Mercure Convention Center Ancol Jakarta
10.0
Exceptional
Silvanus from Indonesia
Couple
Executive Room with King size bed
Stayed 1 night in March 2019

Have fun with my big family”

Keseruan bisa berkumpul bersama keluarga besar merupakan Anugerah terindah

Reviewed March 18, 2019

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10.0
Exceptional
Ardiansyah from Indonesia
Family with teens
Superior Twin Room
Stayed 1 night in July 2022

Best”

Kamar bersih,best pelayanan yg memuaskan

Reviewed July 10, 2022

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Kepada Bapak Ardiansyah yang terkasih,

 Terima kasih sudah memilih hotel ini sebagai tempat untuk menginap. Kami senang mendengar penjelasan Bapak mengenai hotel ini yang sudah sesuai dengan yang diharapkan. Sekali lagi terima kasih telah berbagi informasi, dan kami berharap masih adanya kesempatan untuk melayani Bapak sekeluarga dengan lebih baik lagi di kemudian hari. Salam Hormat, Gloria Vera Kristie
 Guest Experience Manager

Responded July 16, 2022
Mercure Convention Center Ancol Jakarta
9.2
Exceptional
Adriansyah from Indonesia
Family with young children
Executive Room with King size bed
Stayed 1 night in March 2019

Wonderful surrounding”

My kids had a great time since there are lots of great activities to do in surrounding area. Bit disappointed with the DM respond when we complaint about amount of noise from next door room. She did not make an effort to help when we called. So if you want to stay in the hotel better prepare full day outside and come back when you are tired so you can dismiss any noise leaked from other room. The house keeping crew are wonderful so the 4 star ratings are for them only. The value for money rating would have been more if we got breakfast option when we book the room

Reviewed March 10, 2019

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10.0
Exceptional
Danny from Indonesia
Family with young children
Superior King Room
Stayed 1 night in February 2019

nice swimming pool”

like the pool the most for children

Reviewed March 11, 2019

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