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Surrounding environment, Mercure Hai Phong in Haiphong
1 Bedroom Apartment, Mercure Hai Phong in Haiphong
Swimming pool [outdoor], Mercure Hai Phong in Haiphong
Swimming pool [outdoor], Mercure Hai Phong in Haiphong
Fitness center, Mercure Hai Phong in Haiphong
Fitness center, Mercure Hai Phong in Haiphong
Mercure Hai Phong

Removed from saved list

8.7

Excellent

361 reviews

361 reviews

Housekeeping10
Breakfast3
View3
See map
See map

8.8

Excellent

Location rating score

Excellent location - 850 meters from city center
Parking
FREE
Nearby landmarks
Hai Phong Railway Station 560 m
bể bơi Việt Tiệp 570 m
Hồ An Biên 610 m
Hang Kenh Communal House 650 m
Gui Xe 660 m
Hồ Sen 680 m
Vườn hoa Nguyễn Bỉnh khiêm 810 m
Vườn hoa Nguyễn Văn Trỗi 820 m
Sân vận động Hồ Sen 820 m
Cung văn hóa Thiếu nhi 830 m

Mercure Hai Phong

No.12 Lach Tray Street, Ngo Quyen District, City Center / Sat Market, Haiphong, Vietnam, 180000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the City Center / Sat Market part of Haiphong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cat Bi International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

560 meters to public transportation

Check-in [24-hour]

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Value for money8.5
Distance to city center2 km
Location rating8.8
Nearest airportCat Bi International Airport (HPH)
Distance to airport5.0 km

Rooms available at Mercure Hai Phong

Twin Privilege Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Bedroom Deluxe Apartment
...
  • Room size: 73 m²/786 ft²
  • City view
  • 2 king beds
Enter dates to see prices
King Privilege Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio with 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Apartment, 1 Double Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite 1 King Bed
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard 2 Bedroom Apartment
...
  • Room size: 69 m²/743 ft²
  • Street view
  • 2 king beds or 2 super king...
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are available at Mercure Hai Phong?

Mercure Hai Phong has a diverse selection of dining options for you to discover while lounging at this property, which include Western cuisine, Vegetarian restaurant, International cuisine, Asian cuisine, and Buffet in restaurant.

Does Mercure Hai Phong offer spa services?

You can enjoy your stay at Mercure Hai Phong far more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening or night even better.

What public parks are within range of Mercure Hai Phong?

While residing at Mercure Hai Phong, cherish your morning or evening walk at nearby park which include Vườn Trẻ Kim Đồng, Kim Dong Garden, and công viên Tam Bạc.

At what time of the year is Mercure Hai Phong most popular?

Mercure Hai Phong's most popular month where verified tourists have stayed the most is in December.

In which languages can Mercure Hai Phong's employees communicate?

Mercure Hai Phong can converse up to 4 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do travelers love most about Mercure Hai Phong?

Verified guests that stayed at Mercure Hai Phong have given this property a rating of 9.061 for its exceptional cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Mercure Hai Phong's swimming pool?

100.0% of our past guest reviews have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Mercure Hai Phong down in the review section.

What is the typical rating that past Group travelers have given to Mercure Hai Phong?

Past group travelers that have stayed at this property have given Mercure Hai Phong an average rating of 8.7. You can check out more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Mercure Hai Phong?

Past local visitors that have stayed at this property have given Mercure Hai Phong an average rating of 9.0. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Mercure Hai Phong?

The closest train, metro, or bus station is Cau Rao Bus Station, 2687.71 m away from Mercure Hai Phong.

What is the closest airport to Mercure Hai Phong?

The nearest airport to Mercure Hai Phong is Noi Bai International Airport, 100.0 km away.

See map

Explore the neighborhood

What people love about Mercure Hai Phong

  • 10

    Exceptional
    Staff 

    "Staff were very helpful, room was spotless clean."

    SHAMILA

    |

    19 February 2023

  • 10

    Exceptional
    Cleanliness

    "Very clean room, water bottles always provided, and easy to get around the city due to its excellent location."

    Jordan

    |

    26 January 2023

  • 10

    Exceptional
    Location

    "Great location in Lach Tray, high quality of bedding and nice staffs."

    Cong

    |

    2 May 2023

Overall rating:

8.7

Excellent
361 reviews
Cleanliness
9.1
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
The room was spacious, clean, and comfortable.
Art from Vietnam
Solo traveler
More about Mercure Hai Phong

More about Mercure Hai Phong

Mercure Hai Phong

Whatever your reason for visiting Haiphong, Mercure Hai Phong is the perfect venue for an exhilarating and exciting break away. Wherever you want to go, it's easy in Haiphong with a stay at Mercure Hai Phong, just 4.9 km from Cat Bi International Airport.
The superior services and facilities offered at Mercure Hai Phong will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Haiphong can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Mercure Hai Phong.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Mercure Hai Phong. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Mercure Hai Phong. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Mercure Hai Phong offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Mercure Hai Phong, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Mercure Hai Phong with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Mercure Hai Phong ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Haiphong, take some time to venture outside of Mercure Hai Phong. Texas BBQ is located 1.4 km away from the hotel for your convenience.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Flame Grill & Bar
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

No.12 Lach Tray Street, Ngo Quyen District, City Center / Sat Market, Haiphong, Vietnam, 180000
Excellent
Location

8.8

Public transportation
  • Hai Phong Railway Station
    560 m
  • Cau Rao Bus Station
    2.7 km
Airports
  • Cat Bi International Airport (HPH)
    5.0 km
Hospital or clinic
  • Bênh viện Phụ sản HP
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Mercure Hai Phong hotel was officially opened. Accommodation & other Services are available to welcome guests except Apartment 2 bedrooms and Apartment 3 bedrooms which will be ready in coming time"
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee331000 VND
  • Distance from city center2 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)300000 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 233
  • Year property opened2018

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Mercure Hai Phong from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.6
Location8.8
Service9.0
Value for money8.5
High score for Haiphong
Rating
9+ Exceptional (63)
8-9 Excellent (11)
7-8 Very Good (18)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (25)
Jun - Aug (25)
Sep - Nov (36)
Dec - Feb (24)

Show reviews that mention 

Showing 110 verified guest comments
12345
10.0
Exceptional
Jordan from Vietnam
Couple
Superior 1 King Bed
Stayed 2 nights in January 2023

Best stay in Haiphong!!”

The best staff we've come across at any hotel, notably the room cleaning service and front desk personnel. Very clean room, water bottles always provided, and easy to get around the city due to its excellent location. Highly recommend, and thanks for making our stay during Tet Holiday special!

Reviewed January 26, 2023

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Dear Jordan, Thank you so much for your great review about Mercure Hai Phong. We are proud to bring you the satisfaction for your stay. Hopefully Mercure Hai Phong will always be the first choice when you visit Hai Phong city in the future. Best regards,

Responded January 26, 2023
Mercure Hai Phong
10.0
Exceptional
Kinh from Vietnam
Business traveler
Superior 1 King Bed
Stayed 2 nights in January 2023

Wonderful Staff & Facilities ”

The staff at Mercure were incredible and made local touring easy with concierge assistance. Although this kind of help was not required, the desk clerks made obtaining vans for my team’s exploration of the coast and onward transit to Ha Noi quite easy. The hotel property is impeccable, and the breakfast option is quite good!

Reviewed January 22, 2023

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Dear Mr/Ms. Kinh, Thank you so much for your great review about Mercure Hai Phong. We are proud to bring you the satisfaction for your stay. Hopefully Mercure Hai Phong will always be the first choice when you visit Hai Phong city in the future. Best regards, Mercure Hai Phong

Responded January 26, 2023
Mercure Hai Phong
10.0
Exceptional
Kinh from Vietnam
Business traveler
Superior 2 Single Beds
Stayed 2 nights in January 2023

Excellent Customer Care”

The staff and managerial team at Mercure were so attentive to my business travel needs. The desk staff were particularly helpful in arranging D-Car service to Ha Noi as well as to Hai Phong’s coast. The rooms that my team used were impeccable. I highly recommend Mercure!

Reviewed January 20, 2023

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Dear our valued guest, Thank you so much for your great compliment for our hotel. This motivate us a lot to do better and better in the future. We hope that Mercure Hai Phong is always the first choice when you visit Hai Phong. Have a nice day. Best regards, Ms. Ngoc (E-Commerce Executive)

Responded January 20, 2023
Mercure Hai Phong
10.0
Exceptional
Chris from Vietnam
Family with young children
Superior 2 Single Beds
Stayed 3 nights in October 2022

Great hotel in the centre of Haiphong”

Really nice hotel. Good roof top pool for children, separate from the adults. Gym was nice and a bonus to have a sauna. Food was great but not a lot of choice for vegetarians, that would be my only criticism. A lot of the dishes could be made vegetarian in the breakfast buffet without much difficulty. Otherwise good coffee, great bread, good omelettes, bizarrely great bread pudding (unexpected!) and a really good range (veg excepted). Would definitely come back.

Reviewed October 26, 2022

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Dear Chris, Thank you so much for your great feedbacks. We are happy and super proud when receiving such a positive feedback from our valued guest. We would like to say thanks and will take this compliment to become better and better. We hope to welcome you again in the future. Have a nice day. Best regards, Ms. Ngoc

Responded November 01, 2022
Mercure Hai Phong
10.0
Exceptional
MJ from Vietnam
Business traveler
Superior 2 Single Beds
Stayed 2 nights in November 2022

Very nice hotel in Haiphong”

There are not many options in Hai Phong. But this is the best hotel ever. Good place for a business trip. I want to stay again next time.

Reviewed January 08, 2023

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Dear MJ, That's so great to hear your sincere feedbacks for our hotel. This motivate us a lot to do better and better in the future. Hopefully Mercure Hai Phong will be always your priority choice when you visit Hai Phong. See you again. Best regards, Ms. Ngoc (E-commerce Executive)

Responded January 12, 2023
Mercure Hai Phong
10.0
Exceptional
Jordan from Vietnam
Couple
Superior 1 King Bed
Stayed 4 nights in January 2023

Best stay in Haiphong!!”

This was a first booking of 2 in an extended stay. See other review for feedback. Awesome place to stay!

Reviewed January 27, 2023

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Dear Jordan, Thank you so much for your great compliment to Mercure Hai Phong. We are happy to bring you the great experience during your stay. Hopefully Mercure Hai Phong will be always the first choice whenever you visit Hai Phong city. Best regards, Ms. Ngoc (E-Commerce Executive)

Responded January 30, 2023
Mercure Hai Phong
10.0
Exceptional
Yelena from Vietnam
Group
Superior 1 King Bed
Stayed 1 night in October 2022

Good location and friendly staff”

The hotel is walking distance to all sights in Hai Phong and the railway station. Staff are friendly. Would stay again. Huyen at the reception was very friendly and helpful.

Reviewed October 02, 2022

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Dear Yelena, It is our pride to have your great comment about our staff. Huyen is a very active and nice girl just like your share. We are happy that we can bring you the great experience for the stay. Please give us a visit whenever you have a plan in Hai Phong. Best Regards, Ms. Ngoc

Responded October 03, 2022
Mercure Hai Phong
10.0
Exceptional
Linh from Vietnam
Couple
Superior 1 King Bed
Stayed 1 night in December 2022

Walking distance to the center”

Not too new but cozy hotel. We stayed 1 night only but will definitely be back.

Reviewed February 02, 2023

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Dear Ms. Linh Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! With kind regards, Ms. Ngoc E-Commerce Executive Mercure Hai Phong

Responded February 03, 2023
Mercure Hai Phong
10.0
Exceptional
Ding from China
Business traveler
Superior 2 Single Beds
Stayed 3 nights in October 2022

very nice”

beautiful and clean hotel.

Reviewed November 01, 2022

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Dear Ding, Thank you for your value compliment. We are happy that we brought your the satisfaction for your stay. We hope to see you again in the future. Have a nice day Ms. Ngoc

Responded November 01, 2022
Mercure Hai Phong
10.0
Exceptional
Patrick from Vietnam
Couple
Superior 1 King Bed
Stayed 1 night in July 2020

As always great service , great value and helpful staff. Meceur never disappoints. ”

Due to an alarm failure and a good nights sleep we missed the breakfast and the mgt and staff still took time to arrange coffee , croissants and cakes for us.

Reviewed July 15, 2020

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Dear Mr. Partrick, Xin Chao From Mercure Hai Phong, the Flamboyant city. Thank you so much for your comment, serving you is our pleasure. We always try the best to make you feel welcome whenever you stay with us and make you feel as stay at your home. Hope we have chance to welcome you again in the future. Again, thank you so much! Mercure Haiphong,

Responded July 17, 2020
Mercure Hai Phong
9.2
Exceptional
Jeongsu from South Korea
Business traveler
Studio Apartment, 1 Double Bed
Stayed 7 nights in August 2022

One of best hotel in Hai Phong”

Room was quite clean, restaurant was great good with numerous food including korean food. I recommend this hotel.

Reviewed January 21, 2023

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Dear Mr/Ms. Jeongsu, Thank you so much for your great review about Mercure Hai Phong. We are proud to bring you the satisfaction for your stay. Hopefully Mercure Hai Phong will always be the first choice when you visit Hai Phong city in the future. Best regards, Mercure Hai Phong

Responded January 26, 2023
Mercure Hai Phong
9.2
Exceptional
Jeongsu from South Korea
Business traveler
Superior 2 Single Beds
Stayed 8 nights in September 2022

Great room condition and good quality restaurant”

There was great experience with good room condition and high quality restaurant. Cleaning condition of room was quite good and restaurant at 6th floor served several kind of delicious food including korean food. Gym is located at top floor, it was enough to do exercise. And also i enjoyed city view at roof top pool. I will stay at this hotel, if i have change to visit at Hai Phong.

Reviewed September 17, 2022

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Dear valued guest, Thank you so much for your feedback. Your feedbacks encourage us a lot. We are happy that you had a great experience with us. We hope that we can have chance to welcome you many time more in the future. Ms. Ngoc (E - Commerce Executive)

Responded September 28, 2022
Mercure Hai Phong
10.0
Exceptional
Dương from Vietnam
Family with young children
Superior 2 Single Beds
Stayed 1 night in August 2022

Great hotel in Hai Phong”

Clean and great location

Reviewed August 29, 2022

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Dear Ms/Mr. Duong, Thank you so much for your great feedbacks for Mercure Hai Phong. Your feedbacks for us are the motivation so that we can bring the better service quality to the guests. We hope that we can have opportunity to welcome you more and more times in the future. Best regards, Ms. Ngoc

Responded August 29, 2022
Mercure Hai Phong
10.0
Exceptional
Phuc from Vietnam
Solo traveler
Superior 1 King Bed
Stayed 1 night in November 2022

Great Location”

Nice and valuable hotel

Reviewed November 10, 2022

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Gửi anh Phúc, Chân thành cảm ơn anh đã ủng hộ dịch vụ khách sạn. Vui hơn nữa là thấy anh đã khá hài lòng trong chặng nghỉ vừa rồi. Hy vọng bên em sẽ có nhiều cơ hội hơn nữa để chào đón anh Phúc ạ. Chúc anh ngày mới tốt lành... <3

Responded November 14, 2022
Mercure Hai Phong
10.0
Exceptional
erwan from Malaysia
Solo traveler
Superior 1 King Bed
Stayed 2 nights in October 2022

Perfect”

Perfect. Nothing to complaint.

Reviewed November 28, 2022

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Dear Mr. Erwan, Thank you so much for your maximum voting review. We happy to hear that you do not have any disappointed during your staying in Mercure Haiphong. Hope that you will not forget and will always choose us for your next staying. Have a great day! BRs, Mercure Haiphong

Responded November 29, 2022
Mercure Hai Phong
10.0
Exceptional
Wernen from Vietnam
Solo traveler
Superior 1 King Bed
Stayed 1 night in December 2020

Location”

Good Location that have better relaxing easy to go anywhere

Reviewed December 21, 2020

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Dear Mr. Wernen, Thank you so much for choosing us as property to serve you. We are trying the best to improve skill to make all guests feel welcome, feel happy whenever they come. Your recommendation will be share to all. We hope to have chance to serve you in future also. Again, thank you so much and have a great day. Mercure Haiphong team,

Responded December 23, 2020
Mercure Hai Phong
9.6
Exceptional
S from Vietnam
Couple
Superior 2 Single Beds
Stayed 1 night in June 2022

Comfortable stay ”

Staff is very nice and helpful, specially Ms. Muio.

Reviewed June 12, 2022

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Dear our valued guest, We love to have chance serving you and better than that, you was satisfied with our service and our staff. We will try the best to improve day by day and hope we have more chance in the future to prove with you what we developed. Wishes you all the best and see you again! Have a great day! BRs, Ms. Dinh

Responded June 14, 2022
Mercure Hai Phong
8.8
Excellent
Mark from Australia
Solo traveler
Superior 1 King Bed
Stayed 3 nights in December 2022

Excellent”

5 stars for all of the staff who were exceptionally polite, friendly and always tried to be helpful. Super comfy bed and pillows. Large screen tv with plenty of English language channels. Good location.

Reviewed December 17, 2022

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Dear Mark, Thank you so much for your nice compliment. This motivate us a lot so we can do better and better. Hope to welcome you again in the future. Have a nice day. Ms. Ngoc (E-Commerce Executive

Responded December 20, 2022
Mercure Hai Phong
8.8
Excellent
Art from Vietnam
Solo traveler
Superior 2 Single Beds
Stayed 1 night in June 2022

Always a pleasure to stay here.”

I've stayed in this hotel on more than 6 different occasions, and I will stay again on my next visit to Haiphong. Need I say more?

Reviewed June 05, 2022

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Dear sir, Just a short message enough to make us happy already. We love to hear that you satisfied and will return again. We will learn hard and improve to make you more happy than ever. BRs, Mercure Haiphong,

Responded June 06, 2022
Mercure Hai Phong
8.8
Excellent
Ha from Vietnam
Couple
Superior 2 Single Beds
Stayed 1 night in May 2022

Luxury place in Haiphong”

Place should be stay if you must be stay overnight in Haiphong city

Reviewed June 23, 2022

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Dear Mr/Ms. Ha, Warmest greetings from Mercure Hai Phong! We truly appreciate your feedbacks about the great experience you had with our hotel. Mercure Hai Phong would love to welcome you again in the future. Best Regards, Ms. Ngoc (E-Commerce Executive)

Responded June 24, 2022
Mercure Hai Phong
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