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Mercy Hotel
Deluxe City View - Bedroom, Mercy Hotel in Hanoi
Restaurant, Mercy Hotel in Hanoi
Restaurant, Mercy Hotel in Hanoi
Food and beverages, Mercy Hotel in Hanoi
Restaurant, Mercy Hotel in Hanoi
Exterior view, Mercy Hotel in Hanoi

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8.1

Excellent

96 reviews

96 reviews

See map

7.6

Very good

Location rating score

Very good location - 2.92 kilometers from city center
Parking
FREE
Popular landmarks
Vietnamese Women's Museum
2.8 km
Hoa Lo Prison
3.4 km
St. Joseph's Cathedral
3.5 km
Old Quarter
3.9 km
Temple of Literature & National University
4.4 km
Closest landmarks
cửa hàng Thuốc
290 m
Thanh Do
310 m
Công ty bánh kẹo Hải Châu
340 m
Hoa Binh green city mini park
390 m
Siêu thị V+
450 m

Mercy Hotel

310 P. Lạc Trung, Hai Ba Trung District, Hanoi, Vietnam, 100000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hai Ba Trung District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and sauna on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

Room service [24-hour]

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money7.6
Distance to city center3km
Location rating7.6
Nearest airportNoi Bai International Airport (HAN)
Distance to airport24.9 km

Rooms available at Mercy Hotel

Deluxe Double or Twin Room with City View
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds and 1 double ...
Enter dates to see prices
Deluxe City View
...
  • Room size: 20 m²/215 ft²
  • City view
Enter dates to see prices
Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Room for 2 People - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 double bed & 1 double bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe with Window
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Standard Double Room Single Use
...
  • Room size: 20 m²/215 ft²
  • 1 single bed
Enter dates to see prices
Standard Twin Room(2 Double Beds)
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Superior Double Room (Partial Window) (1 Double Bed)
...
    Enter dates to see prices
    DOUBLE OR TWIN ROOM 2 BEDS DOUBLE BED 1 TWIN BED PANORAMIC
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Mercy Hotel provide laundry services?

      Yes! Mercy Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

      Does Mercy Hotel provide dry cleaning services?

      Yes! Mercy Hotel provides dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

      Is car parking available at Mercy Hotel?

      Mercy Hotel has car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      How many rooms does Mercy Hotel have?

      Mercy Hotel has a total of 18 rooms.

      At what time of the year is Mercy Hotel most popular?

      Mercy Hotel's most popular month where verified guests have stayed the most is in July.

      What is the typical rating that past Solo travelers' have given to Mercy Hotel?

      Verified solo travelers that have stayed at this property have given Mercy Hotel an average rating of 8.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Business travelers' have given to Mercy Hotel?

      Past business travelers that have stayed at this property have given Mercy Hotel an average rating of 8.5. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Couples' have given to Mercy Hotel?

      Verified couple travelers that have stayed at this property have given Mercy Hotel an average rating of 8.1. You can look up on more detailed customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

      What do local visitors think about Mercy Hotel?

      Verified local travelers that have stayed at this property have given Mercy Hotel an average rating of 7.6. You can look up on more in depth customer evaluations, and responses for this property down in the review section.

      What is the closest airport to Mercy Hotel?

      The nearest airport to Mercy Hotel is Tho Xuan Airport, 130.0 km away.

      Property ranking|Compared to 3,914 Hanoi properties
      Room size
      20 sqm.
      Value for money score
      7.6/10
      Location score
      7.6/10
      Service score
      7.6/10
      Bigger than
      88
      %
      of Hanoi properties
      Better than
      80
      %
      of Hanoi properties
      Better than
      80
      %
      of Hanoi properties
      Better than
      80
      %
      of Hanoi properties
      More about Mercy Hotel

      More about Mercy Hotel

      Experience Comfort and Convenience at Mercy Hotel

      Located in the heart of Hanoi, Vietnam, Mercy Hotel is a charming 3-star establishment that offers a delightful stay for both business and leisure travelers. With its prime location just 3 kilometers from the city center, guests can easily explore the vibrant streets, immerse themselves in the rich culture, and discover the hidden gems of this captivating city. Upon arrival, guests are greeted by a warm and friendly staff that is dedicated to ensuring a memorable stay. Check-in at Mercy Hotel begins at 02:00 PM, allowing guests to settle in and start their Hanoi adventure at their own pace. The check-out time is until 12:00 PM, providing ample time for a leisurely morning and a hassle-free departure. With a total of 18 well-appointed rooms, Mercy Hotel offers a cozy and intimate atmosphere. Each room is tastefully decorated and equipped with modern amenities to provide utmost comfort. Whether you are traveling alone, with a loved one, or with family and friends, you will find a room that suits your needs perfectly. Families with children will find Mercy Hotel to be an ideal choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it a budget-friendly option for families. The hotel staff is also attentive to the needs of families, ensuring a comfortable and enjoyable stay for both parents and children. At Mercy Hotel, guests can experience the perfect blend of comfort and convenience. From its prime location to its welcoming atmosphere, this hotel offers a delightful retreat in the heart of Hanoi. Whether you are exploring the city's attractions, indulging in the local cuisine, or simply relaxing in the comfort of your room, Mercy Hotel is the perfect choice for your stay in Hanoi, Vietnam.

      Relax and Unwind at Mercy Hotel's Entertainment Facilities

      Mercy Hotel in Hanoi, Vietnam offers a range of entertainment facilities that are designed to help guests relax and unwind during their stay. Indulge in a soothing massage at the hotel's spa, where skilled therapists will knead away any tension and leave you feeling rejuvenated. For those seeking a deeper level of relaxation, the sauna is the perfect place to unwind and detoxify. Step into the steamy heat and let the stress melt away as you sweat out toxins and improve your overall well-being. If you're looking for a place to socialize and connect with fellow travelers, head to the shared lounge/TV area. This cozy space is ideal for relaxing with a book, catching up on your favorite TV shows, or engaging in lively conversations with other guests. With comfortable seating and a welcoming atmosphere, it's the perfect spot to unwind after a day of exploring the vibrant city of Hanoi. Whether you're seeking relaxation or socialization, Mercy Hotel's entertainment facilities have got you covered.

      Convenience Facilities at Mercy Hotel: Enhancing Your Stay in Hanoi

      Mercy Hotel in Hanoi offers a wide range of convenience facilities to ensure that guests have a comfortable and hassle-free stay. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service and a laundromat, allowing guests to conveniently take care of their laundry needs during their stay. For added convenience, Mercy Hotel offers safety deposit boxes, where guests can securely store their valuables. The hotel's concierge is always ready to assist with any inquiries or requests, ensuring that guests have a seamless experience throughout their stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing guests to easily stay in touch with loved ones or catch up on work. To make your stay even more convenient, Mercy Hotel provides a convenience store on-site, where guests can find essential items or grab a quick snack. The hotel also offers luggage storage and express check-in/check-out services, allowing guests to make the most of their time in Hanoi without worrying about their belongings. With daily housekeeping and dry cleaning services, guests can enjoy a clean and well-maintained room throughout their stay. Experience the convenience and comfort of Mercy Hotel during your visit to Hanoi.

      Convenient Transport Facilities at Mercy Hotel

      Mercy Hotel in Hanoi, Vietnam offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. The hotel provides a spacious car park onsite, allowing guests to easily park their vehicles without any additional cost. Whether you are traveling with your own car or renting one, Mercy Hotel also offers car hire services, making it convenient for guests to explore the vibrant city of Hanoi at their own pace. For those who prefer to leave the driving to someone else, the hotel also provides a reliable taxi service. With just a phone call, guests can easily arrange for a taxi to take them to their desired destinations, whether it's exploring the historic Old Quarter, visiting the iconic Hoan Kiem Lake, or indulging in the city's famous street food scene. Mercy Hotel's transport facilities ensure that guests have the flexibility and convenience they need to make the most of their stay in Hanoi.

      Indulge in Exquisite Dining at Mercy Hotel

      Mercy Hotel in Hanoi, Vietnam offers a delightful array of dining facilities to satisfy every palate. With a 24-hour room service, guests can enjoy delectable meals in the comfort of their own rooms at any time of the day. Whether it's a hearty breakfast to start the day or a late-night snack, the hotel's room service is always ready to cater to your cravings. For those looking for a more social dining experience, the hotel features a charming restaurant that serves a diverse menu of local and international cuisines. Step into the elegant dining space and savor the flavors of Vietnam with authentic dishes prepared by skilled chefs. From fragrant pho to succulent grilled meats, the restaurant at Mercy Hotel promises a culinary journey that will leave you craving for more. Additionally, the hotel also offers a shared kitchen facility for guests who prefer to cook their own meals. Equipped with modern appliances and utensils, this communal space provides a convenient and comfortable environment for guests to showcase their culinary skills. Whether you're whipping up a quick snack or preparing a full-course meal, the shared kitchen at Mercy Hotel ensures that you have everything you need to create a memorable dining experience.

      Experience Comfort and Convenience at Mercy Hotel

      Discover a range of stylish and well-appointed rooms at Mercy Hotel in Hanoi, Vietnam. Choose from our selection of room types, including the Deluxe City View, Deluxe with Window, Standard Double Room for 2 People - Non-Smoking, and Superior Twin Room. Each room offers a generous space of 20 square meters, ensuring ample room for relaxation and rejuvenation. Booking your stay at Mercy Hotel through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through our room options, compare prices, and make a reservation in just a few clicks. Enjoy the convenience of securing your preferred room type at the best available rates, all from the comfort of your own home. Make your stay in Hanoi truly memorable by choosing Mercy Hotel and booking through Agoda today.

      Discover the Vibrant Hai Ba Trung District in Hanoi

      Welcome to the dynamic and bustling Hai Ba Trung District, located in the heart of Hanoi, Vietnam. This vibrant neighborhood is known for its rich history, diverse culture, and an array of attractions that will captivate your senses. Immerse yourself in the local way of life as you wander through the lively streets lined with shops, markets, and traditional Vietnamese eateries. Explore the historic landmarks such as the Temple of Literature, a UNESCO World Heritage Site, and the Imperial Citadel of Thang Long, which offers a glimpse into Hanoi's ancient past. Hai Ba Trung District is also a shopper's paradise, with a wide range of boutique stores, art galleries, and trendy fashion boutiques. Indulge in a shopping spree at Vincom Center Ba Trieu or Trang Tien Plaza, where you can find everything from high-end fashion brands to local handicrafts. After a day of exploring, unwind at one of the district's many charming cafes or enjoy a traditional Vietnamese meal at one of the local restaurants. With its vibrant atmosphere and diverse offerings, Hai Ba Trung District is a must-visit destination for travelers seeking an authentic Hanoi experience.

      Convenient Transportation Options from Hanoi Airports to Mercy Hotel

      Located in the vibrant Hai Ba Trung District of Hanoi, Vietnam, Mercy Hotel offers a comfortable and convenient stay for travelers visiting the city. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available. If you are arriving at Noi Bai International Airport, the most common way to reach Mercy Hotel is by taxi. As you step out of the airport, you will find a queue of reputable taxi companies waiting to take you to your destination. It is advisable to choose a metered taxi and negotiate the fare before starting your journey. The ride from Noi Bai International Airport to Mercy Hotel takes approximately 45 minutes, depending on the traffic conditions. Alternatively, if you prefer a more budget-friendly option, you can take the airport shuttle bus. The bus service operates from Noi Bai International Airport to Hanoi city center, and from there, you can easily catch a taxi or a motorbike taxi (xe om) to reach Mercy Hotel. The shuttle bus is a great choice for those who want to experience the local way of commuting and enjoy the scenic views of Hanoi along the way. For travelers arriving at the smaller domestic airport, Cat Bi International Airport, in Hai Phong, there are also convenient transportation options to reach Mercy Hotel. The most popular choice is to take a taxi or private car service, which can be easily arranged at the airport. The journey from Cat Bi International Airport to Mercy Hotel takes approximately 2 hours, depending on the traffic conditions. No matter which airport you arrive at, getting to Mercy Hotel is a hassle-free experience with multiple transportation options available. Whether you choose a taxi for convenience or the shuttle bus for a more budget-friendly option, you can rest assured that you will reach your destination comfortably and efficiently.

      Explore the Tranquility of Thong Nhat Park near Mercy Hotel

      Nestled in the heart of Hanoi, Mercy Hotel offers a convenient location near several landmarks and attractions. One of the notable landmarks is Thong Nhat Park, also known as Lenin Park. Just a short stroll away from the hotel, this sprawling green oasis provides a serene escape from the bustling city streets. Thong Nhat Park offers a range of recreational activities for visitors to enjoy. Take a leisurely walk along the tree-lined pathways, or rent a paddleboat to explore the park's picturesque lake. Fitness enthusiasts can make use of the outdoor exercise equipment or join in a group tai chi session. The park is also home to a variety of beautiful flowers and plants, making it a popular spot for nature lovers and photographers. Whether you're looking to relax, exercise, or simply soak up the peaceful atmosphere, Thong Nhat Park is a must-visit destination near Mercy Hotel.

      A Gastronomic Delight: Dining Options near Mercy Hotel

      Mercy Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a short walk away, you will find Pho Thin, a legendary noodle soup spot that has been serving up its famous beef pho for over 30 years. For those craving authentic Vietnamese cuisine, HOME Hanoi - HOME Vietnamese Restaurant is a must-visit, offering a diverse menu of traditional dishes in a cozy and welcoming atmosphere. If you're in the mood for European flavors, Hoa Vien Restaurant and Siglo's House are excellent choices, offering a range of delectable dishes in a charming setting. For a taste of Japanese cuisine, head to Azumaya Hotel Dining, where you can savor fresh sushi and other traditional Japanese dishes. LABRI - Oriental Neo Bistro is perfect for those seeking a fusion of Asian flavors, with its innovative and creative dishes. Other notable restaurants in the area include Sen Ha Thanh, Nam Duong Tuu Restaurant, Trang An, and Monsieur Crepe, each offering their own unique culinary experiences. With such a diverse range of dining options just steps away from Mercy Hotel, guests are sure to embark on a gastronomic adventure during their stay.

      Shop 'til you drop at Mercy Hotel's surrounding shopping landmarks

      Mercy Hotel is situated in a bustling neighborhood that offers an array of shopping options to satisfy even the most avid shopaholics. Just a stone's throw away, you'll find TCS Hanoi-Fashion custom tailor suits, where you can have bespoke suits and clothing made to perfection. For those looking for unique souvenirs and local handicrafts, Hom Market is a must-visit. LeChat Studio is a haven for fashionistas, showcasing trendy clothing and accessories. The White Shop is a treasure trove of home decor items and stylish furnishings. If you're a fan of Vietnamese ceramics, don't miss Quang's Ceramic, where you can marvel at beautifully crafted pottery. For a more upscale shopping experience, head to Vincom Center Ba Trieu, a modern shopping mall featuring a wide range of international and local brands. And if you're in need of some pampering, Star Lotus offers a heavenly selection of beauty and skincare products. With these incredible shopping landmarks just steps away from Mercy Hotel, you'll have no shortage of retail therapy options during your stay.

      Affordable Luxury at Mercy Hotel in Hanoi

      Experience the perfect blend of comfort and affordability at Mercy Hotel in Hanoi. With an average room price of just $28, this hotel offers exceptional value for money compared to the average price of a hotel room in the bustling city of Hanoi, which stands at $67. At Mercy Hotel, you can enjoy a delightful stay without breaking the bank. Immerse yourself in the vibrant culture and rich history of Hanoi, while knowing that you have found a budget-friendly oasis in the heart of the city. Whether you are a budget traveler or simply looking for a great deal, Mercy Hotel provides an unbeatable combination of quality, convenience, and affordability. Indulge in the well-appointed rooms and modern amenities that Mercy Hotel has to offer. From cozy single rooms to spacious suites, each accommodation is designed to provide a comfortable and relaxing environment for guests. With attentive staff, convenient facilities, and a prime location, Mercy Hotel is the perfect choice for travelers seeking a memorable stay in Hanoi without compromising on quality or price.

      A Haven of Comfort and Excellent Service

      Mercy Hotel in Hanoi, Vietnam, has garnered positive customer ratings across various aspects, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 7.5, guests have consistently praised the hotel for its exceptional value, comfortable facilities, cleanliness, convenient location, and outstanding staff performance. One of the standout features of Mercy Hotel is its great value for money, as reflected in its impressive rating of 7.6. Guests appreciate the affordable rates without compromising on quality and service. The hotel offers a range of well-appointed rooms that are thoughtfully designed to provide a comfortable and relaxing stay. From cozy single rooms to spacious suites, guests can choose the accommodation that suits their needs and budget. Furthermore, Mercy Hotel has received a commendable rating of 7.2 for its facilities. The hotel boasts a range of amenities that cater to the needs of both business and leisure travelers. Guests can enjoy access to a fitness center, a refreshing swimming pool, and a well-equipped business center. Whether guests are looking to stay active or unwind after a long day of exploring the city, Mercy Hotel ensures that every need is met.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.2

      Languages spoken
      • English
      • Chinese [Mandarin]
      • Vietnamese
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Massage
      • Sauna
      • Spa
      • Spa/sauna
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      Dining, drinking, and snacking
      • Bar
      • Coffee shop
      • Grocery delivery
      • Restaurants
      • Room service [24-hour]
      • Shared kitchen
      • Snack bar
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Heating in public area
      • Infirmary
      • Invoice provided
      • Ironing service
      • Laundromat
      • Laundry service
      • Lockers
      • Luggage storage
      • Postal service
      • Safety deposit boxes
      • Salon
      • Shrine
      • Smoke-free property
      • Smoking area
      • Terrace
      For the kids
      • Family room
      Access
      • Allergy-free rooms
      • Buzzer/wireless intercom
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Carbon monoxide detector
      • Clothes rack
      • Desk
      • Fire extinguisher
      • Free bottled water
      • Hair dryer
      • Satellite/cable channels
      • Shower
      • Slippers
      • Smoke detector
      • Soundproofing
      • Telephone
      • Towels

      Location

      310 P. Lạc Trung, Hai Ba Trung District, Hanoi, Vietnam, 100000
      Very good
      Location

      7.6

      Airports
      • Noi Bai International Airport (HAN)
        24.9 km
      • Cat Bi International Airport (HPH)
        91.2 km
      Public transportation
      • Hanoi Railway Station
        3.7 km
      Hospital or clinic
      • cửa hàng Thuốc
        290 m
      Shopping
      • Night Market
        4.2 km
      Convenience store
      • On-site

      What's nearby

      Popular landmarks
      • Vietnamese Women's Museum
        2.8 km
      • Hoa Lo Prison
        3.4 km
      • St. Joseph's Cathedral
        3.5 km
      • Old Quarter
        3.9 km
      • Temple of Literature & National University
        4.4 km
      • Vietnam Military History Museum
        4.4 km
      • One Pillar Pagoda
        5.0 km
      • Ho Chi Minh Mausoleum
        5.1 km
      • Presidential Palace Historical Site
        5.3 km
      • Vietnam Museum of Ethnology
        8.3 km
      Nearby landmarks
      • cửa hàng Thuốc
        290 m
      • Thanh Do
        310 m
      • Công ty bánh kẹo Hải Châu
        340 m
      • Hoa Binh green city mini park
        390 m
      • Siêu thị V+
        450 m
      • TCS Hanoi-Fashion custom tailor suits
        470 m
      • VinKE & Aquarium Times City
        720 m
      • Hapro Quỳnh Mai
        750 m
      • Vm+ 2/e8/2 kim ngưu
        760 m
      • Vinmec
        800 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Distance from city center3km
      The property
      • Number of rooms 18
      • License Id / Local Tax ID/ Entity Name521271017

      Reviews of Mercy Hotel from real guests

      Provided by verified guests of Agoda
      7.3
      Very good
      Cleanliness7.3
      Facilities7.2
      Location7.6
      Service7.6
      Value for money7.6
      High score for Hanoi
      Rating
      9+ Exceptional (2)
      8-9 Excellent (0)
      7-8 Very Good (0)
      6-7 Good (1)
      <6 Below Expectation (6)
      Time of the year
      Mar - May (3)
      Jun - Aug (2)
      Sep - Nov (3)
      Dec - Feb (1)
      Showing 9 verified guest comments
      4.8
      Long from Vietnam
      Business traveler
      Standard Double Room for 2 People - Non-Smoking
      Stayed 1 night in July 2023

      Too bad”

      Not clean, small and too much cheating

      Reviewed August 01, 2023

      See room deals

      6.4
      Good
      Seng from Malaysia
      Solo traveler
      Deluxe with Window
      Stayed 1 night in July 2023

      Good”

      booked for my friend, room look cosy enough but then on the night spotted a very big cockroach and the soundproofing is not to say very good because you can hear noise from the unit beside. Beside that all is good

      Reviewed July 13, 2023

      See room deals

      4.0
      GOUBAND from Vietnam
      Business traveler
      Standard Double Room for 2 People - Non-Smoking
      Stayed 1 night in April 2019

      Coups de marteau et perceuse à 6h du matin !!!”

      ... et pas un mot d'excuse :(

      Reviewed April 20, 2019

      See room deals

      2.8
      KYOKO from Japan
      Couple
      Superior Twin Room
      Stayed 1 night in September 2023

      Not clean and dark atmosphere”

      we stayed a night with child . staff can not really speak english and even checkin was not smooth we had a difficulties of lifts became we need to transfer the lift with baby which was not smooth. also bathroom was too small

      Reviewed September 20, 2023

      See room deals

      10.0
      Exceptional
      Phong from Vietnam
      Couple
      Standard Double Room for 2 People - Non-Smoking
      Stayed 2 nights in November 2022

      Tốt”

      Tốt

      Reviewed December 23, 2022

      See room deals

      4.4
      Vu from Vietnam
      Family with young children
      Stayed 1 night in December 2017

      Chất lượng tạm”

      Khách hạng có vẻ mới xây nhưng vệ sinh không tốt. Điểm trừ lớn nhất của khách sạn này là thu phí tiền nước 2 chai mỗi ngày và không thông báo trước cho khách, đến khi check out thì tính tiền! trong khi đây là service free cơ bản của tất cả khách sạn 3 sao!

      Reviewed January 02, 2018

      See room deals

      3.2
      Tina from Denmark
      Solo traveler
      Standard Double Room for 2 People - Non-Smoking
      Stayed 3 nights in March 2019

      Meget lokalt”

      Hotellet ligger op ad en lille "Sti". Der er mørkt om aften/natten. Taxa har svært ved at finde hotellet. Der er ingen restauranter i nærheden. Personalet taler rigtig dårlig engelsk. Der er ingen mad på hotellet. Vil aldrig bo på dette hotel igen

      Reviewed March 15, 2019

      See room deals

      5.6
      Tam from Vietnam
      Couple
      Standard Double Room Single Use
      Stayed 4 nights in November 2023

      not bad”

      not bad

      Reviewed November 24, 2023

      See room deals

      10.0
      Exceptional
      nur from Malaysia
      Solo traveler
      Standard Double Room for 2 People - Non-Smoking
      Stayed 3 nights in March 2023

      affordable and comfortable ”

      the best affordable hotel in hanoi

      Reviewed September 14, 2023

      See room deals

      This is a popular property. Don't miss out!

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