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Spa, Kawara My An Onsen Resort in Hue
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Spa, Kawara My An Onsen Resort in Hue
Lobby, Kawara My An Onsen Resort in Hue
Swimming pool [outdoor], Kawara My An Onsen Resort in Hue
a hotel room with a pool and a swimming pool, Kawara My An Onsen Resort in Hue
a large room with a long row of sinks in it, Kawara My An Onsen Resort in Hue

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8.8

Excellent

271 reviews

271 reviews

Housekeeping3
Food & Dining1
See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Tu Dam Pagoda 5.5 km
Truong Tien Bridge 6.4 km
Thanh Toan Bridge 6.8 km
Hue Royal Palace 6.9 km
Hue Imperial Citadel 6.9 km
Tu Duc Tomb 8.1 km
Thien Mu Pagoda 10.5 km
Imperial Tomb of Dong Khanh 11.2 km
Royal Tombs 13.8 km
Tomb of Minh Mang 15.6 km
Nearby landmarks
My An 250 m
Hue's Garden Houses 4.7 km
Chua Ong Pagoda 4.8 km
Phuoc Hung Pharmacy 5.0 km
gym 5.1 km
Chieu Ung Pagoda 5.2 km
Don Mang Ca 5.2 km
Thuan An Beach 5.2 km
Chợ Phú Bình 5.2 km
Perfume River 5.3 km
Newly built in 2021

Kawara My An Onsen Resort

My An, Phu Duong, Hue City, Thue Thien Hue Province, Viet Nam, Hue City, Hue, Vietnam, 49000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hue City part of Hue, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hue Imperial Citadel. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Kids club

Sauna

Luggage storage

Spa

Your dates are popular among travelersUsers are booking a place in Hue every 5 minutes on Agoda.com
Value for money8.8
Distance to city center7km
Location rating8.2
Nearest airportPhu Bai International Airport (HUI)
Distance to airport16.5 km

Rooms available at Kawara My An Onsen Resort

Premium Villa - Onsen Package Included
...
  • Room size: 255 m²/2745 ft²
  • Garden view
  • 1 super king bed & 1 super ...
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Premium Villa
...
  • Room size: 255 m²/2745 ft²
  • Garden view
  • 1 super king bed & 1 super ...
Enter dates to see prices
2-Bedroom Villa - Onsen Package Included
...
  • Room size: 182 m²/1959 ft²
  • Garden view
  • 1 super king bed & 2 single...
Enter dates to see prices
Two Bedroom Villa
...
  • Room size: 182 m²/1959 ft²
  • Garden view
  • 1 super king bed & 2 single...
Enter dates to see prices
Deluxe Villa - Onsen Package Included
...
  • Room size: 139 m²/1496 ft²
  • Garden view
  • 1 king bed & 2 futons
Enter dates to see prices
3-Bedroom Villa - Onsen Package Included
...
  • Room size: 203 m²/2185 ft²
  • Garden view
  • 1 super king bed & 2 single...
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Villa
...
  • Room size: 139 m²/1496 ft²
  • Garden view
  • 1 king bed & 2 futons
Enter dates to see prices
Villa 3 Bedroom
...
  • Room size: 203 m²/2185 ft²
  • Garden view
  • 1 super king bed & 2 single...
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Executive Suite
...
  • Room size: 116 m²/1249 ft²
  • Garden view
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

Does Kawara My An Onsen Resort offer airport transfer?

Kawara My An Onsen Resort provides airport transfer service upon request with an additional charge of 520000 VND in local currency. To request, check the box on the booking form just before the payment page.

Does Kawara My An Onsen Resort offer spa services?

You can enjoy your stay at Kawara My An Onsen Resort a lot more by enjoying the property's accessible spa services that are offered for all its guests to make your evening far better.

What kinds of entertainment are available at Kawara My An Onsen Resort?

Kawara My An Onsen Resort features billiards while you stay at this property, offering visitors with entertainment value throughout your holiday here.

Does Kawara My An Onsen Resort have a fitness center?

Kawara My An Onsen Resort offers free fitness center that is effortlessly situated at the tip of your finger, making it possible for you to get your daily exercise routine in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Kawara My An Onsen Resort provide laundry services?

Yes! Kawara My An Onsen Resort offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at Kawara My An Onsen Resort?

Kawara My An Onsen Resort has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are available for children at Kawara My An Onsen Resort?

While on vacation with your family, your kids can also discover the fun in sports and recreation facilities offered at Kawara My An Onsen Resort which include kids pool, kids club, and children's playground.

What points of interest are in close proximty of Kawara My An Onsen Resort that are in walking range?

While remaining at Kawara My An Onsen Resort, jump start your holiday by checking out the closest attraction in walking distance to the property such as My An.

How long do visitors generally stay at Kawara My An Onsen Resort?

Verified past guests that have stayed at Kawara My An Onsen Resort had an average nightly stay of 1 night at this property.

What is the average rating that past Couples' have given to Kawara My An Onsen Resort?

Past couple travelers that have stayed at this property have given Kawara My An Onsen Resort an average rating of 8.9. You can look up on more detailed customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

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Explore the neighborhood

What people love about Kawara My An Onsen Resort

  • 9.6

    Exceptional
    Staff 

    "Hotel is very clean, food delicious, staff is extremely helpful."

    Elena

    |

    7 April 2023

  • 9.6

    Exceptional
    Cleanliness

    "Sparkling clean room and well maintained in premises Will definitely come back again for the Japanese hospitality"

    Rajasegaran

    |

    13 June 2022

  • 10

    Exceptional
    Staff 

    "Almost everything was perfect at this property: great and lovely staff, modern and clean property, beautiful Japanese garden and outstanding breakfast buffet."

    Laurent

    |

    12 January 2023

Property ranking|Compared to 546 Hue properties
See all rankings
Room size
109 sqm.
Cleanliness score
9.3/10
Service score
9.5/10
Value for money score
8.8/10
Bigger than
99
%
of Hue properties
Better than
94
%
of Hue properties
Better than
92
%
of Hue properties
Better than
85
%
of Hue properties
Overall rating:

8.8

Excellent
271 reviews
Cleanliness
9.3
Facilities
9.4
Location
8.2
Read all reviews >
What travelers say they love:
Nice facilities, friendly staff, food is ok
Hoan from Vietnam
Couple
More about Kawara My An Onsen Resort

More about Kawara My An Onsen Resort

Kawara My An Onsen Resort

Check out all the many sightseeing choices in Hue when you stay at Kawara My An Onsen Resort. Are you seeking the true Hue? Experiencing the best of the city's culture is easy with a stay at Kawara My An Onsen Resort, located merely 6.8 km from Hue Imperial Citadel.
At Kawara My An Onsen Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hue is made even more convenient with the taxi and car hire services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Kawara My An Onsen Resort. For health reasons, smoking is not permitted anywhere inside the resort.
All rooms at Kawara My An Onsen Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Kawara My An Onsen Resort, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices.
Enjoy the countless activities offered at Kawara My An Onsen Resort. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool. Burn off you vacation calories with a quick visit to the resort's fitness facility.
Family time on relaxed evenings is easy with the resort's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't spend all your time inside while in Hue! Be sure to visit Tu Dam Pagoda located 5.4 km away, an item on every checklist of those who travel to Hue.


Reasons to stay here

Compared to other accommodations in Hue, facilities here are rated higher than 97% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 92% of other accommodations in the city.
Past guests love the staff and service here, rating it above 91% of the other accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Languages spoken
  • English
  • Japanese
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Light therapy
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private bath
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Poolside bar
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window

Location

My An, Phu Duong, Hue City, Thue Thien Hue Province, Viet Nam, Hue City, Hue, Vietnam, 49000
Excellent
Location

8.2

Airports
  • Phu Bai International Airport (HUI)
    16.5 km
  • Da Nang International Airport (DAD)
    81.3 km
Public transportation
  • Dong Ba Bus Station
    6.2 km
  • An Hoa Bus Station
    7.6 km
Hospital or clinic
  • Phuoc Hung Pharmacy
    5.0 km
Shopping
  • Dong Ba Market
    6.0 km

What's nearby

Popular landmarks
  • Tu Dam Pagoda
    5.5 km
  • Truong Tien Bridge
    6.4 km
  • Thanh Toan Bridge
    6.8 km
  • Hue Royal Palace
    6.9 km
  • Hue Imperial Citadel
    6.9 km
  • Tu Duc Tomb
    8.1 km
  • Thien Mu Pagoda
    10.5 km
  • Imperial Tomb of Dong Khanh
    11.2 km
  • Royal Tombs
    13.8 km
  • Tomb of Minh Mang
    15.6 km
Nearby landmarks
  • My An
    250 m
  • Hue's Garden Houses
    4.7 km
  • Chua Ong Pagoda
    4.8 km
  • Phuoc Hung Pharmacy
    5.0 km
  • gym
    5.1 km
  • Chieu Ung Pagoda
    5.2 km
  • Don Mang Ca
    5.2 km
  • Thuan An Beach
    5.2 km
  • Chợ Phú Bình
    5.2 km
  • Perfume River
    5.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Free of charge for children 0-4 years of age sharing bed with parents.
    Surcharge for children 5-11 years of age sharing bed with parents:
    - Breakfast surcharge VND 150,000 per child per night
    - Onsen surcharge (if Onsen service is included during the stay): VND 175,000 per child per night.
    - Gala Dinner surcharge (December 24, 2023): VND 650,000 per child per night.
    - Gala Dinner surcharge (December 31, 2023): VND 850,000VND per child per night.
    - The surcharge for children will be calculated according to the price of the customer's booking at the resort. Children 12 years and over are considered as adults.
  • Deposit for Villa bookings: A deposit amount of VND 2,000,000 per villa per stay will be collected at the reception upon arrival. This amount is required for the damage deposit and will be refunded or deducted for other hotel services when check-out if no damage occurred
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee520000 VND
  • Distance from city center7km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)400000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 155
  • Room voltage220
  • Year property opened2021
Parking
  • Daily parking fee0 VND

Reviews of Kawara My An Onsen Resort from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities9.4
Location8.2
Service9.4
Value for money8.8
High score for Hue
Rating
9+ Exceptional (45)
8-9 Excellent (6)
7-8 Very Good (7)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (22)
Jun - Aug (13)
Sep - Nov (4)
Dec - Feb (24)
Showing 63 verified guest comments
1234
10.0
Exceptional
Laurent from Switzerland
Couple
Deluxe Double Room
Stayed 3 nights in December 2022

Great experience at the Kawara My An Onsen Resort”

After a 2-night cruise in the Halong Bay, we booked this great hotel located slightly outside of the city of Hué. The inital booking was about a 3-night stay, including the 31st December gala dinner. We enjoyed our stay so much that we extended it for a 4th night. Almost everything was perfect at this property: great and lovely staff, modern and clean property, beautiful Japanese garden and outstanding breakfast buffet. The only potential for improvement is the Onsen: the private Onsen room was a little bit upsetting. Nevertheless, from this stay in Hué, we keep a very good memory of this (too) short stay. A special mention goes to Nhung, Cúc, Gấm (with apologies to the other staff members who are not mentioned here). A 200% yes to this address 🙂

Reviewed January 13, 2023

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Dear Laurent, Thank you very much for taking the time to share your feedback with us. It was truly fantastic to hear about your lovely stay at Kawara My an Onsen Resort. We are delighted to read your positive comments about your stay, specifically your enjoyment of our facilities and the service provided by our staff. Your praise had been sent to our staff Nhung, Cúc, Gấm, they are so happy. Thank you again, the entire team is looking forward to having you back with us soon. Best regards,

Responded January 14, 2023
Kawara My An Onsen Resort
10.0
Exceptional
Hong from Vietnam
Family with young children
Deluxe Double Room
Stayed 2 nights in January 2023

Very helpful staff, lots of activities, good food”

My daughter was super happy with the place that she wanted to stay more there. Lots of activities for the whole family, especially feeding the gold fish, kids love it. Their food was very yummy. I thought in the hotel restaurants, the local food wouldnt be so tasty and authentic, but I was wrong. I even wanted to buy and take away some of their local food. During the trip, we kept wondering why on Agoda, they listed as only 4 stars. They deserve even more than 5 stars. I asked and learnt that because they were too new, they havent applied for the star rating process yet. They should better work on getting the 5 stars rating faster, because we almost missed them out when filtering the 5 star option only in Hue. Somehow Agoda still showed them in the results. We didnt choose them at firsy

Reviewed January 23, 2023

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Dear Hong, Thank you for taking the time to leave a review of your recent stay at the resort, we are delighted to see that you and your kids enjoyed the time with us. I would like to thank you for taking the time to mention the food of our kitchen team who made your time with us special. I will be sure to pass on your kind message to the Kitchen team - I am sure they will be delighted to hear your kind words of recognition! We do hope we will get a chance to welcome you again soon! Best regards,

Responded January 28, 2023
Kawara My An Onsen Resort
9.6
Exceptional
Rajasegaran from Vietnam
Couple
Deluxe Double Room - Onsen Package Included
Stayed 3 nights in June 2022

Japanese Atmosphere in Vietnam”

We had a great time here .. the staff very extremely friendly and helpful. The spa treatments were rejuvenating and masseuse were awesome and skillful too. Sparkling clean room and well maintained in premises Will definitely come back again for the Japanese hospitality

Reviewed June 13, 2022

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Dear Rajasegaran, Thank you so much for staying with us during your time in Hue city. We are glad you like the excellent attitude of the staff and the service such as the spa and the cleanness of the room. I sent your praise to the masseuse, they are so happy and miss you. We hope to see you next time. Wishing you all the best. Best regards,

Responded August 20, 2022
Kawara My An Onsen Resort
9.2
Exceptional
Lu from Singapore
Family with teens
Deluxe Double Room
Stayed 2 nights in December 2022

Love the Onsen and mud bath and sauna”

Came here for the Onsen, mud bath and sauna which was really awesome! Agoda did make a mistake with the Onsen included package which caused quite an inconvenience

Reviewed January 07, 2023

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Dear Lu, I am glad to know that you had a pleasant enjoy at the Kawara My An Onsen Resort. It certainly is rewarding to receive such positive feedback from a valued guest such as yourself, thank you very much for taking the time to share your experiences. We are delighted to hear that you have enjoyed the Onsen, mudbath, and sauna. Thanks once again for your continued support and such great feedback. I am looking forward to welcoming you back for another great stay. Best regards,

Responded January 14, 2023
Kawara My An Onsen Resort
10.0
Exceptional
TUONG from Vietnam
Couple
Deluxe Double Room
Stayed 2 nights in February 2022

Excellent resort”

It was perfect for my holidays. I'll be back with my family

Reviewed February 17, 2022

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Dear Guest, Thank you for taking the time to review your recent experience at Kawara My An Onsen Resort. We very much appreciate your review as it continually allows us the opportunity to improve our service and facilities. I am glad to hear your compliments of us. I would like to take the opportunity to thank you for choosing us as your preferred choice for your vacation. My teammates have fond memories of your visit and they recall the hearted moments you shared that brightened their day. We are happy to have met your expectation and endeavor to continually delight you whenever you come to us. Wishing you happiness, health and peace! Arigatou gozaimasu Nguyen Xuan Hà Room Division Manager

Responded March 15, 2022
Kawara My An Onsen Resort
9.6
Exceptional
Tran from Vietnam
Family with young children
Deluxe Twin Room - Onsen Package Included
Stayed 2 nights in September 2022

Nice hotel”

I would recommend this place, especially hotel rooms facing the inside of the resorr

Reviewed October 21, 2022

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Dear Tran, Thank you for taking the time to rate us with good feedback. We very much appreciate your feedback, it continually allows us the opportunity to improve our service and facilities. We do hope to serve you and your group in the future. Wishing you all the best. Best regards,

Responded October 27, 2022
Kawara My An Onsen Resort
10.0
Exceptional
Long from Vietnam
Couple
Deluxe Double Room
Stayed 1 night in February 2022

Nice resort”

Great onsen resort

Reviewed February 18, 2022

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Dear Guest, Thank you for taking the time to review your recent experience at Kawara My An Onsen Resort. I would like to take the opportunity to thank you for choosing us as your preferred choice for your vacation. We are happy to have met your expectation and endeavor to continually delight you whenever you come to us. Wishing you happiness, health and peace! Arigatou gozaimasu Nguyen Xuan Ha Room Division Manager

Responded March 15, 2022
Kawara My An Onsen Resort
9.6
Exceptional
Tien from Vietnam
Business traveler
Deluxe Double Room - Onsen Package Included
Stayed 1 night in June 2022

Worth to spend”

Worth to spend and return back soon.

Reviewed June 14, 2022

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Dear Tien, Thank you for taking the time to rate us with good feedback. We very much appreciate your feedback it continually allows us the opportunity to improve our service and facilities. We do hope to serve you and your group in the future. Wish all the best to you. Best regards,

Responded August 20, 2022
Kawara My An Onsen Resort
9.6
Exceptional
An from Vietnam
Couple
Deluxe Double Room
Stayed 1 night in February 2022

Exceptional”

nice place for relaxation in Hue city

Reviewed February 11, 2022

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Dear An, We would like to express our thanks for rating us with a nice review. We do hope you have a wonderful experience with the Japanese Onsen and other services such as steam bath and sauna, iKi sauna, etc... Your compliments encourage us so much. We are looking forward to seeing you again shortly. Wishing you happiness, health, and peace! Best regards,

Responded August 20, 2022
Kawara My An Onsen Resort
8.0
Excellent
Quyen from Vietnam
Couple
Deluxe Double Room
Stayed 1 night in February 2022

Very good”

Good service and clean hotel. I hope there’ll be more staff in Japanese resto.

Reviewed February 09, 2022

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Dear Quyen, Thank you for taking the time to rate and give nice feedback. We do hope you having a wonderful time at Kawara My An Onsen Resort. We are happy you like the service of Japanese Onsen and the cleanness of the Resort. We thank to your ideas for Restaurant (Mai restaurant) and will improve that as soon as possible. We are looking forward to serving you again shortly. Wishing you all the best! Best regards,

Responded August 20, 2022
Kawara My An Onsen Resort
7.2
Very good
S from Vietnam
Couple
Deluxe Double Room
Stayed 1 night in September 2022

No value for money”

High room tariff. No vegetarian food options available.

Reviewed September 06, 2022

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Dear S, Thank you for staying at Kawara My An Onsen Resort and rating us. We hope you had a wonderful time with us. About the vegetarian food of the restaurant, we will consider your idea to set up it as soon as possible. Once, we would like to say thank you for the helpful review. Wishing you and your family all the best. Best regards,

Responded October 01, 2022
Kawara My An Onsen Resort
8.8
Excellent
Alex from United States
Family with young children
Deluxe Double Room - Onsen Package and Dinner Included
Stayed 3 nights in April 2023

Excellent”

Great

Reviewed April 24, 2023

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Dear Alex, Thank you for taking the time to share your positive experience at our resort. We are thrilled to hear that you had a great stay. It is our goal to provide our guests with a memorable and enjoyable experience, and we are glad we were able to deliver that for you. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Please do not hesitate to reach out to us if there is anything we can do to make your next stay even more exceptional. Thank you again for choosing our resort. Best regards,

Responded April 25, 2023
Kawara My An Onsen Resort
9.6
Exceptional
Vivi from Indonesia
Couple
Deluxe Double Room - Onsen Package and Dinner Included
Stayed 1 night in April 2023

The best onsen resort in hue”

Everything is awesome from the service to facilities.

Reviewed April 22, 2023

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Dear Vivi, Thank you so much for taking the time to share your feedback about your recent stay at Kawara My An Onsen Resort in Hue. We are thrilled to hear that you had such a wonderful experience and that everything was awesome from the service to facilities. We take pride in providing exceptional service and top-notch facilities to all of our guests, and we are delighted that we were able to exceed your expectations. Your kind words mean the world to us and serve as a motivation for our team to continue delivering exceptional experiences to all our guests. Once again, thank you for choosing our resort, and we hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards,

Responded April 24, 2023
Kawara My An Onsen Resort
9.6
Exceptional
Elena from Australia
Family with young children
Deluxe Twin Room - Onsen Package Included
Stayed 1 night in April 2023

Amazing place to stay”

We had a great stay. Everything was just perfect. Hotel is very clean, food delicious, staff is extremely helpful. It's located outside the city so might be not very handy for some travellers but it wasn't an issue for us.

Reviewed April 07, 2023

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Dear Elena, Thank you for taking the time to leave a review of your recent stay. We're thrilled to hear that you had an amazing experience with us, and that everything from the cleanliness of the hotel to the delicious food and helpfulness of our staff exceeded your expectations. While we're located outside of the city, we're glad that it didn't cause any inconvenience for you. We hope to have the pleasure of welcoming you back in the future! Best regards,

Responded April 10, 2023
Kawara My An Onsen Resort
8.8
Excellent
MINH from Vietnam
Family with teens
Deluxe Twin Room - Onsen Package Included
Stayed 1 night in March 2023

A quiet place to relax”

(+) Nice staff. 5-star cleanliness. Very comfortable beds. (-) Nothing for entertainment except the onsen. Breakfast is so so, not as expected for a 5-star hotel.

Reviewed March 29, 2023

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Dear Minh, Thank you for sharing your review with us. We're glad to hear that you found our staff nice and welcoming and that the cleanliness and comfort of our beds met your expectations. We're sorry to hear that you found the lack of entertainment options to be a negative aspect of your stay. We will certainly consider this feedback as we continue to improve our services. Regarding breakfast, we apologize that it did not meet your expectations. We appreciate your feedback and will review our breakfast offerings to see how we can improve the experience for our guests. We hope you'll consider staying with us again in the future and we'll do our best to address any concerns you may have. Thank you for choosing us as your destination for relaxation. Best regards,

Responded March 31, 2023
Kawara My An Onsen Resort
8.0
Excellent
TRần from Vietnam
Family with teens
Deluxe Twin Room
Stayed 1 night in March 2023

Very good”

Kawara My An Onsen Resort, nơi đáng đến….

Reviewed March 25, 2023

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Kính gửi anh Trần, Chân thành cám ơn anh đã chọn Kawara My An Onsen Resort cho kỳ lưu trú của mình và có những đánh giá rất tích cực về Khu nghỉ dưỡng của chúng tôi. Chúng tôi rất vui mừng khi Quý khách rất thích thú và hài lòng với các dịch vụ của Khu nghỉ dưỡng, điều này tạo động lực cho chúng tôi cố gắng hoàn thành tốt hơn nữa công việc của mình. Một lần nữa cám ơn anh và gia đình đã tin tưởng chúng tôi. Rất mong được có cơ hội phục vụ quý gia đình trong một tương lai gần. Chúc anh và gia đình luôn tràn đầy sức khỏe và may mắn. Trân trong,

Responded March 27, 2023
Kawara My An Onsen Resort
9.2
Exceptional
Chon from Vietnam
Family with young children
Deluxe Double Room
Stayed 1 night in March 2023

Wonderful Place for staying with family”

Staffs are very friendly, and facilites are good

Reviewed March 19, 2023

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Dear Chon, Thank you for sharing your positive experience at Kawara My An Onsen Resort where you stayed with your family. We're thrilled to hear that you found our staff to be friendly and that the facilities met your expectations. We always strive to provide our guests with the best possible experience, and we're glad that we were able to achieve that for you and your family. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future! Best regards,

Responded March 19, 2023
Kawara My An Onsen Resort
9.6
Exceptional
Ivan from Vietnam
Couple
Deluxe Double Room - Onsen Package Included
Stayed 2 nights in March 2023

Amazing place! Best for couples and family rest!”

Absolutely amazing quiet and beautiful place which perfect suits for celebration romantic moments. In our case it was wedding anniversary. I even can’t imagine the place which will be better in the whole Vietnam. Crew are very qualified and true professionals. Thanks to them. Onsens itself are something out of the world! 9 stages of different types of baths will bring you body and mind directly to the heaven. Moreover there are good restaraunts and cafes on the territory. Absolutely super high recommend it to all who want dive into Japanese surrounding. We have booked Kawara onsen by Agoda, for 2 nights with promotion and huge discounts. So check their promotions! Arigatou gazaimashita! Thank you so so much! Большое спасибо!

Reviewed March 16, 2023

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Dear Ivan, Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an amazing time at our onsen and that it was the perfect setting for your wedding anniversary celebration. We are pleased that our staff were able to provide you with exceptional service and made your stay even more enjoyable. We take great pride in our onsen facilities and are delighted that you found them to be out of this world. It's wonderful to hear that you were able to relax and rejuvenate in our 9 stages of baths, and we hope that you left feeling refreshed and renewed. We appreciate your kind words about our restaurants and cafes on the premises. Our chefs take great care in preparing high-quality meals for our guests, and we are happy to hear that you enjoyed them. Thank you for your recommendation to others who are looking to experience Japanese surrounding. We hope that you will come back and visit us again in the future. Best regards,

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Kawara My An Onsen Resort
9.6
Exceptional
Lich-Son from Vietnam
Group
Deluxe Double Room - Onsen Package Included
Stayed 1 night in March 2023

Very nice hotel with modern Japanese style”

Nice large and well kept garden with fragrant flowering bushes and. many large and clear ponds with colourful koi fish . The Onsen facilities are well organized with many small pools filled with hot natural mineral water. .

Reviewed March 08, 2023

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Dear Lich Son, Thank you for taking the time to share your experience at Kawara My An Onsen Resort. We are delighted to hear that you enjoyed the beautiful and well-kept garden, with fragrant flowering bushes and clear ponds filled with colorful koi fish. We are also pleased to hear that you found our Onsen facilities well-organized and enjoyable. At our resort, we strive to provide guests with a Japanese-style experience that is both visually appealing and relaxing. It is great to hear that our efforts were well-received by you. We look forward to welcoming you back and providing you with another great experience. Best regards,

Responded March 09, 2023
Kawara My An Onsen Resort
9.6
Exceptional
Hoan from Vietnam
Couple
Deluxe Double Room - Onsen Package Included
Stayed 1 night in February 2023

Lovely stay”

Nice facilities, friendly staff, food is ok

Reviewed February 28, 2023

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Dear Hoan, Thank you for taking the time to provide your review. I appreciate that you found the facilities to be pleasant and the staff to be welcoming. If you have any specific suggestions on how we can improve our food quality, please let us know. We appreciate all feedback as it helps us to enhance our guest experience. Thank you for choosing our Resort, and we hope to see you again soon. Best regards,

Responded March 02, 2023
Kawara My An Onsen Resort
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