My Story Hotel Ouro
My Story Hotel Ouro
Lobby, My Story Hotel Ouro in Lisbon
View, My Story Hotel Ouro in Lisbon
Facilities, My Story Hotel Ouro in Lisbon
Lobby, My Story Hotel Ouro in Lisbon
Food and beverages, My Story Hotel Ouro in Lisbon

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8.9Excellent

3,254 reviews

3,254 reviews

Location 9.7
Cleanliness 9.1
Service 9.1
Value for money 8.5
Facilities 8.0
Room comfort and quality 8.0
See map

9.7Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Rua Augusta
70 m
Elevador de Santa Justa
70 m
Rua dos Correeiros Archaeological Nucleus
70 m
Papabubble Lisboa
80 m
Madeira House
90 m
Popular landmarks
Praca do Comercio (Terreiro do Paco)
410 m
Castelo de S. Jorge
520 m
Bairro Alto
770 m
Alfama
900 m
Calouste Gulbenkian Museum - Founder's Collection
3.4 km
Closest landmarks
Farmácia Cortez
10 m
Farmácia Teixeira Lopes
80 m
Livraria Ferin
90 m
Farmácia Simões Pires
130 m
MUDE - Design and Fashion Museum
140 m

My Story Hotel Ouro

Rua Aurea 100, Baixa, Lisbon, Portugal, 1100-063 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Baixa, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Oceanário de Lisboa. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Located in heart of Lisbon

Front desk [24-hour]

Airport transfer

Great Breakfast

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Lisbon every 2 minutes on Agoda.com
Value for money8.5
Distance to city center4.3 km
Location rating9.7
Nearest airportLisbon Portela Airport (LIS)
Distance to airport7.3 km

Rooms available at My Story Hotel Ouro

Very good
Room comfort & quality

8

Single
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
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Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Family Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed and 2 single b...
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Twin Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 single beds
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Double Double Room
...
  • Room size: 13 m²/140 ft²
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Standard Room
...
  • Shower
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Guest Room
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
  • 1 single bed
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Quadruple
...
  • Shower
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Family Room, 2 Bedrooms, Connecting Rooms (2 Bathrooms)
...
  • Shower
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Frequently asked questions

Does My Story Hotel Ouro offer dry cleaning services?

Yes! My Story Hotel Ouro offers dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

What bars are close by My Story Hotel Ouro?

While remaining at My Story Hotel Ouro, indulge in your evening or night out at Pavilhão Chinês, Cinco Lounge, and Hot Clube de Portugal to get the most out of your nightlife.

What are the property's policies for children's bedding at My Story Hotel Ouro?

My Story Hotel Ouro's policy pertaining to children's bedding considers guests age 3 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does My Story Hotel Ouro have?

My Story Hotel Ouro has a total of 51 rooms.

How long do travelers usually stay at My Story Hotel Ouro?

Verified past guests that have stayed at My Story Hotel Ouro had an average nightly stay of 2 nights at this property.

What is the typical rating that verified Solo travelers' have given to My Story Hotel Ouro?

Verified solo travelers that have stayed at this property have given My Story Hotel Ouro an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to My Story Hotel Ouro?

Past business travelers that have stayed at this property have given My Story Hotel Ouro an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to My Story Hotel Ouro?

The closest train, metro, or bus station is Sacavém, 10112.57 m away from My Story Hotel Ouro.

What is the closest airport to My Story Hotel Ouro?

The nearest airport to My Story Hotel Ouro is Beja International Airport, 127.0 km away.

What people love about My Story Hotel Ouro

  • 10

    Exceptional
    Staff 

    "Perfectly located, amazing staff, very clean"

    khaoula

    |

    10 September 2022

  • 10

    Exceptional
    Staff 

    "The rooms were always clean, very helpful staff and great breakfast."

    einat

    |

    7 May 2022

  • 8

    Very good
    Location

    "Very close to restaurants,"

    Rita

    |

    29 September 2022

Property ranking|Compared to 5,196 Lisbon properties
Location score
9.7/10
Room comfort score
8/10
Value for money score
8.5/10
Service score
9.2/10
Better than
99
%
of Lisbon properties
Better than
99
%
of Lisbon properties
Better than
98
%
of Lisbon properties
Better than
98
%
of Lisbon properties
More about My Story Hotel Ouro

More about My Story Hotel Ouro

Discover the Charming My Story Hotel Ouro in Lisbon

Welcome to My Story Hotel Ouro, a delightful 3-star hotel located in the heart of Lisbon, Portugal. Built in 2014 and last renovated in the same year, this charming hotel offers a perfect blend of modern comfort and timeless elegance. With its prime location just 4.3 km from the city center, My Story Hotel Ouro is the ideal choice for both leisure and business travelers. As you step into the hotel, you will be greeted by a warm and inviting atmosphere, where every detail has been carefully designed to ensure a memorable stay. With a total of 51 well-appointed rooms, My Story Hotel Ouro offers a cozy and intimate setting for guests to relax and unwind. Whether you are traveling alone, with a partner, or with your family, you will find the perfect accommodation to suit your needs. Check-in begins at 02:00 PM, allowing you to settle in comfortably and start exploring the vibrant city of Lisbon. The hotel's check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or catch up on some last-minute sightseeing before bidding farewell to this enchanting city. At My Story Hotel Ouro, families with young children are warmly welcomed. The hotel's child policy allows children between the ages of 0 to 2 to stay free of charge, making it an excellent choice for families traveling with little ones. The hotel's friendly and attentive staff are always on hand to assist with any special requests or requirements you may have. With its convenient proximity to the airport, just a short 15-minute drive away, My Story Hotel Ouro offers a hassle-free travel experience. Whether you are arriving or departing, you can rest assured that your journey will be smooth and stress-free. Come and experience the charm and hospitality of My Story Hotel Ouro. From its comfortable rooms to its excellent location, this hotel is the perfect base for exploring the captivating city of Lisbon. Book your stay today and create unforgettable memories at My Story Hotel Ouro.

Endless Entertainment at My Story Hotel Ouro

At My Story Hotel Ouro in Lisbon, Portugal, guests are treated to a plethora of entertainment facilities that are sure to keep them entertained throughout their stay. Whether you're in the mood for some retail therapy or looking to unwind with a refreshing drink, this hotel has it all. Step into the world of luxury shopping at the on-site shops, where you can browse through a curated selection of fashionable clothing, accessories, and souvenirs. Indulge in some retail therapy and take home a piece of Lisbon with you. For those seeking a vibrant and social atmosphere, the bar at My Story Hotel Ouro is the perfect spot. Sip on expertly crafted cocktails while mingling with fellow guests or unwind with a glass of wine after a long day of exploring the city. If you're looking for a cozy place to relax and catch up on your favorite shows, head to the shared lounge/TV area. Sink into comfortable seating as you enjoy a wide range of entertainment options, from movies to sports events. Don't forget to visit the gift/souvenir shop before you leave. Pick up unique and memorable souvenirs to commemorate your stay in Lisbon or find the perfect gift for your loved ones back home. With its diverse range of entertainment facilities, My Story Hotel Ouro guarantees a memorable and enjoyable experience for all guests.

Convenience Facilities at My Story Hotel Ouro

At My Story Hotel Ouro, we understand the importance of providing convenience to our guests. That's why we offer a range of facilities and services to ensure a hassle-free stay. Our laundry service and dry cleaning options allow you to keep your clothes fresh and clean throughout your trip. For those who prefer to relax in the comfort of their room, our room service is available to cater to your every need. To ensure the safety of your valuables, we provide safety deposit boxes where you can securely store your belongings. Our concierge is always ready to assist you with any queries or requests, offering personalized recommendations and helping you make the most of your stay in Lisbon. Stay connected with our complimentary Wi-Fi in public areas and enjoy seamless internet access in all rooms with our free Wi-Fi service. We understand that traveling can sometimes mean having to carry around heavy luggage. That's why we offer luggage storage facilities, allowing you to explore the city without the burden of your bags. Our dedicated housekeeping team ensures that your room is kept clean and tidy with daily housekeeping. Additionally, we also have a laundromat on-site, making it convenient for guests who prefer to do their own laundry. With these convenience facilities, My Story Hotel Ouro aims to provide a comfortable and stress-free experience for all our guests.

Convenient Transport Facilities at My Story Hotel Ouro

At My Story Hotel Ouro, we understand the importance of convenient transportation options for our guests. Whether you're arriving by plane or looking to explore the city, our hotel offers a range of transport facilities to make your stay hassle-free. For those flying into Lisbon, our airport transfer service ensures a smooth and comfortable journey from the airport to the hotel. You can relax and unwind as our friendly and professional drivers take care of your transportation needs. If you're eager to explore the vibrant city of Lisbon, our hotel provides tours that allow you to discover the city's rich history, stunning architecture, and vibrant culture. Our knowledgeable guides will take you to must-see attractions and hidden gems, ensuring an unforgettable experience. For guests who prefer to drive, we offer an onsite car park where you can safely park your vehicle. Additionally, our car hire service allows you to easily rent a car and explore the city at your own pace. To make your travel arrangements even more convenient, our hotel provides a ticket service. Whether you're looking to book tickets for a concert, a museum visit, or a sightseeing tour, our dedicated staff will assist you in securing the best tickets for your desired activities. At My Story Hotel Ouro, we prioritize your comfort and convenience, and our range of transport facilities ensures that your stay in Lisbon is stress-free and enjoyable.

Indulge in a Culinary Delight at My Story Hotel Ouro

At My Story Hotel Ouro, we understand the importance of a satisfying dining experience. That's why we offer a range of dining facilities to cater to all your culinary desires. Start your day off right with our delicious breakfast buffet, where you can indulge in a variety of freshly prepared dishes to fuel your adventures in Lisbon. From fluffy pancakes and crispy bacon to an assortment of pastries and fruits, there's something to please every palate. If you prefer a more relaxed dining experience, our cozy coffee shop is the perfect spot to unwind and savor a cup of freshly brewed coffee or tea. Treat yourself to a delectable pastry or a light snack while enjoying the warm and inviting ambiance. For those who prefer the convenience of dining in the comfort of their own room, our room service is available to deliver a delectable meal straight to your door. Whether you're craving a hearty burger, a refreshing salad, or a comforting bowl of pasta, our extensive room service menu has something to satisfy every craving. Rest assured that your dining experience at My Story Hotel Ouro will be complemented by our dedicated daily housekeeping service. Our attentive staff ensures that our dining facilities are always clean and well-maintained, so you can enjoy your meals in a pristine environment. With our array of dining options, you can indulge in a culinary delight without ever having to leave the hotel.

Comfortable and Versatile Room Options at My Story Hotel Ouro

At My Story Hotel Ouro in Lisbon, Portugal, you can choose from a range of comfortable and versatile room options to suit your needs. Whether you are traveling alone, with your family, or with a friend, this hotel has the perfect accommodation for you. The Double Room offers a spacious 13 square meters of space, featuring either 2 Single Beds or 1 Double Bed. Ideal for couples or friends traveling together, this room provides a cozy and relaxing environment to unwind after a day of exploring the city. For solo travelers, the Single Room is a great choice. With 10 square meters of space and a comfortable Double Bed, this room offers all the amenities you need for a comfortable stay. If you are traveling with your family, the Family Room is the perfect option. With ample space to accommodate everyone, this room ensures a comfortable and enjoyable stay for the whole family. By booking your stay at My Story Hotel Ouro through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. Additionally, Agoda's user-friendly platform makes it easy to browse and book your desired room, saving you time and effort. Experience the convenience and affordability of booking with Agoda at My Story Hotel Ouro.

Discover the Historic Charm of Baixa in Lisbon

Welcome to Baixa, the heart of Lisbon's historic center. This vibrant neighborhood is a melting pot of culture, history, and modernity, offering a truly unique experience for visitors. With its grand squares, elegant architecture, and bustling streets, Baixa is a must-visit destination for anyone exploring Lisbon. As you wander through Baixa, you'll be captivated by its stunning sights. The iconic Rossio Square is a central hub, surrounded by beautiful buildings, cafes, and shops. Take a leisurely stroll down Rua Augusta, the main pedestrian street, and soak in the lively atmosphere. Marvel at the stunning views from the Santa Justa Lift, an impressive iron elevator that connects Baixa with the charming Bairro Alto neighborhood. Baixa is also home to Lisbon's most famous shopping street, Rua da Prata, where you can find a wide range of boutiques, souvenir shops, and traditional Portuguese products. Don't miss the opportunity to taste the local cuisine in the numerous restaurants and cafes that line the streets. Whether you're looking for a traditional pastel de nata or a hearty seafood dish, Baixa has something to satisfy every palate. With its rich history, vibrant atmosphere, and central location, Baixa is the perfect starting point for exploring Lisbon. Stay at My Story Hotel Ouro and immerse yourself in the charm of this historic neighborhood.

Convenient Transportation from Lisbon Airport to My Story Hotel Ouro

Welcome to My Story Hotel Ouro, a charming and centrally located hotel in the heart of Lisbon's historic Baixa district. When it comes to reaching our hotel from Lisbon Airport, you have several convenient transportation options to choose from. If you prefer a hassle-free journey, the quickest and most convenient way to reach My Story Hotel Ouro is by taking a taxi or a private transfer. The journey from Lisbon Airport to our hotel takes approximately 20 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and the fare is fixed. Private transfers can be arranged in advance, ensuring a smooth and comfortable ride directly to our doorstep. For a more budget-friendly option, you can take the metro from Lisbon Airport to Baixa-Chiado station, which is just a short walk away from My Story Hotel Ouro. The metro journey takes around 30 minutes and offers a glimpse of Lisbon's underground art scene with its beautifully decorated stations. Once you arrive at Baixa-Chiado station, you can easily navigate the charming streets of Baixa to find our hotel. Whether you choose the convenience of a taxi or private transfer or the affordability of the metro, reaching My Story Hotel Ouro from Lisbon Airport is a breeze. Our prime location in the heart of Baixa puts you within walking distance of popular attractions such as Rossio Square, Santa Justa Elevator, and Lisbon Cathedral. Experience the vibrant energy of Lisbon while enjoying the comfort and hospitality of My Story Hotel Ouro.

Discover Lisbon's Iconic Landmarks near My Story Hotel Ouro

Located in the heart of Lisbon, My Story Hotel Ouro offers guests the perfect base to explore the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find Praca do Comercio (Terreiro do Paco), a magnificent square that was once the main entrance to the city. With its grand arches, stunning waterfront views, and bustling atmosphere, it's a must-visit for any traveler. Another nearby attraction is the Elevador de Santa Justa, an impressive wrought-iron elevator that connects the lower streets of Baixa with the higher neighborhood of Bairro Alto. As you ascend to the top, you'll be rewarded with panoramic views of the city, including the picturesque Chiado district and the majestic Arco do Triunfo. For history enthusiasts, the Carmo Archaeological Museum is a short walk from the hotel. Housed in the ruins of the Carmo Convent, this museum showcases a fascinating collection of artifacts and exhibits that tell the story of Lisbon's past. Stroll along Rua Augusta, a vibrant pedestrian street lined with shops, cafes, and street performers. This lively thoroughfare leads you to Avenida da Liberdade, Lisbon's most elegant avenue, known for its luxury boutiques and beautiful gardens. Don't miss the chance to visit the stunning Igreja de São Roque, a magnificent church renowned for its intricate Baroque interior. And if you're planning to explore beyond Lisbon, the Rossio Train Station, located in Rossio Square, is just a short distance away, offering convenient access to other parts of Portugal. With its prime location surrounded by these iconic landmarks and attractions, My Story Hotel Ouro is the perfect choice for travelers looking to immerse themselves in the rich history and vibrant culture of Lisbon.

Convenient Public Transport Stations near My Story Hotel Ouro

Located on Rua das Amoreiras in Lisbon, My Story Hotel Ouro offers easy access to several public transport stations, making it a convenient choice for exploring the city. Just a short walk away from the hotel, you will find Tram 28, a charming and iconic mode of transportation that takes you through the historic neighborhoods of Lisbon, offering breathtaking views along the way. For those looking to travel further, the hotel is also close to Metropolitano de Lisboa, the city's metro system. The Marques de Pombal Metro Station and Restauradores Metro Station are both within walking distance, providing quick connections to various attractions and neighborhoods in Lisbon. Additionally, Avenida Metro Station and Terreiro do Paco Metro Station are easily accessible from the hotel, allowing guests to explore the city at their own pace. With Carris Transportes de Lisboa also nearby, visitors can easily navigate the city using the extensive bus network. Whether you're heading to the historic Rua Vitor Cordon or Rua Serpa Pinto, the hotel's location offers excellent connectivity to ensure a seamless travel experience.

A Culinary Paradise Just Steps Away

My Story Hotel Ouro is surrounded by an array of fantastic dining options, ensuring that guests will never have a dull meal during their stay. For those looking to experience the vibrant atmosphere of a traditional Portuguese market, Mercado da Ribeira is just a short walk away. Here, visitors can indulge in a variety of mouthwatering local dishes and fresh produce. Seafood enthusiasts will be delighted to find Cervejaria Ramiro nearby, a renowned seafood restaurant that has been serving up delectable seafood platters for decades. For a taste of Italy, Il Mercato offers authentic Italian cuisine in a charming setting. For a more upscale dining experience, Solar dos Presuntos is a must-visit. This elegant restaurant is famous for its traditional Portuguese dishes and extensive wine list. A Valenciana, a local favorite, is known for its delicious grilled meats and cozy atmosphere. Dear Breakfast - Chiado is the perfect spot for a leisurely brunch, offering a variety of delectable breakfast options. Pateo - Bairro do Avillez is a culinary gem, serving up innovative Portuguese cuisine in a beautiful courtyard setting. Sabor Gaucho Chiado is a haven for meat lovers, offering a mouthwatering selection of Brazilian churrasco. Al Garage is a hidden gem, known for its cozy ambiance and delicious Portuguese tapas. Finally, for those seeking a taste of traditional Portuguese cuisine in a charming neighborhood setting, Floresta Das Escadinhas is the place to go. With such a diverse range of dining options just steps away, guests at My Story Hotel Ouro are sure to have a culinary adventure they won't soon forget.

Shop 'til you drop in Lisbon

Located in the heart of Lisbon, My Story Hotel Ouro is surrounded by a plethora of shopping landmarks that will satisfy any shopaholic's cravings. Just steps away from the hotel, you'll find Av. Liberdade, a prestigious avenue known for its luxury boutiques and high-end brands. Indulge your sweet tooth at the nearby chocolataria Equador, where you can sample exquisite handmade chocolates. For a taste of local culture, head to Praca da Figueira, a vibrant square that hosts a traditional market where you can find fresh produce and local delicacies. If you're in the mood for unique and stylish home decor, The Design is a must-visit destination. Cais Pimenta Rosa and Madeira House offer a diverse range of Portuguese products, from ceramics to textiles, perfect for souvenirs or gifts. For those interested in traditional craftsmanship, Santos Ofícios and Alfazema de Lisboa showcase a variety of handmade goods, including ceramics, jewelry, and textiles. Antique lovers will be delighted by Solar Antiques, a charming shop filled with vintage treasures. And if you're looking for rustic and authentic Portuguese furniture, Arte Rústica is the place to go. With so many shopping options right at your doorstep, My Story Hotel Ouro is the perfect base for a shopping spree in Lisbon.

Affordable Luxury: Unbeatable Prices at My Story Hotel Ouro

Experience the best of Lisbon without breaking the bank at My Story Hotel Ouro. With an average price of $199 per room, this charming hotel offers unbeatable value for money. Compared to the average price of a hotel room in Lisbon, which stands at $212, My Story Hotel Ouro provides an affordable option without compromising on quality or comfort. Nestled in the heart of Lisbon's historic downtown, My Story Hotel Ouro combines modern elegance with a touch of old-world charm. The hotel's stylish rooms are tastefully decorated and equipped with all the amenities you need for a comfortable stay. From plush bedding to sleek bathrooms, every detail has been carefully designed to ensure a memorable experience. Whether you're a solo traveler, a couple, or a family, My Story Hotel Ouro has a room to suit your needs. So why pay more for less when you can enjoy affordable luxury at My Story Hotel Ouro? Book your stay today and discover the perfect blend of comfort, convenience, and value.

Fantastic Location, Friendly Staff, and Great Breakfast

My Story Hotel Ouro in Lisbon, Portugal has received rave reviews from its guests. With an excellent location, very good breakfast, and nice and friendly staff, this hotel offers a truly enjoyable stay. The compact and clean rooms are complemented by the helpful and friendly staff, who go above and beyond to ensure a great experience. Guests have praised the hotel's central location, making it easy to explore the vibrant city of Lisbon. Additionally, the delicious and plentiful breakfasts have received high praise, providing a great start to the day. The hotel's thoughtful gesture of offering a free glass of wine upon arrival has also been appreciated by many guests. Overall, My Story Hotel Ouro is a top choice for travelers looking for a fantastic location, friendly staff, and a delicious breakfast.

Exceptional Customer Ratings for My Story Hotel Ouro

Discover a hotel that consistently exceeds guest expectations - My Story Hotel Ouro in Lisbon, Portugal. With an impressive overall rating of 8.9, it's clear that this hotel has left a lasting impression on its visitors. From the moment you step foot into the lobby, you'll be greeted with warm smiles and exceptional service from the friendly staff, earning them a remarkable rating of 9.1 for staff performance. One of the standout features of My Story Hotel Ouro is its unbeatable location, earning a remarkable rating of 9.7. Situated in the heart of Lisbon, this hotel is just steps away from popular attractions, vibrant nightlife, and a myriad of dining options. Whether you're a history enthusiast exploring the charming streets of Baixa or a food lover indulging in traditional Portuguese cuisine, you'll find everything conveniently within reach. When it comes to cleanliness, My Story Hotel Ouro sets the bar high with a rating of 9.1. The housekeeping team ensures that each room is immaculately cleaned and maintained, providing guests with a comfortable and hygienic environment throughout their stay. Additionally, the hotel's commitment to cleanliness extends to all common areas, ensuring a pleasant and inviting atmosphere for all guests. With outstanding ratings across the board, My Story Hotel Ouro truly stands out among the competition. From the exceptional staff performance to the unbeatable location and pristine cleanliness, this hotel guarantees an unforgettable experience for every guest. Book your stay today and discover the magic of Lisbon at My Story Hotel Ouro.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

13 mentions

Housekeeping

9 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • French
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Gluten-free
  • Buffet
Restaurants on site
OURO
  • Cuisine: International, Mediterranean, Portuguese
  • Menu: Buffet

Location

Rua Aurea 100, Baixa, Lisbon, Portugal, 1100-063
Exceptional
Location

9.7

Airports
  • Lisbon Portela Airport (LIS)
    7.3 km
  • Cascais Municipal Aerodrome (CAT)
    18.8 km
Public transportation
  • Rua da Conceição
    70 m
  • Baixa/Chiado Metro Station
    110 m
Hospital or clinic
  • Farmácia Cortez
    10 m
Shopping
  • Vasco da Gama Shopping Center
    7.3 km
Convenience store
  • Carlos Grocery Store
    440 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Elevador de Santa Justa
    70 m
  • Praca do Comercio (Terreiro do Paco)
    410 m
  • Castelo de S. Jorge
    520 m
  • Bairro Alto
    770 m
  • Alfama
    900 m
  • Calouste Gulbenkian Museum - Founder's Collection
    3.4 km
  • Mosteiro dos Jeronimos
    6.1 km
  • Padrao dos Descobrimentos
    6.1 km
  • Torre de Belém
    7.1 km
  • Oceanário de Lisboa
    7.1 km
Nearby landmarks
  • Farmácia Cortez
    10 m
  • Rua Augusta
    70 m
  • Elevador de Santa Justa
    70 m
  • Rua dos Correeiros Archaeological Nucleus
    70 m
  • Rua da Conceição
    70 m
  • Papabubble Lisboa
    80 m
  • Farmácia Teixeira Lopes
    80 m
  • Livraria Ferin
    90 m
  • Madeira House
    90 m
  • Núcleo Arqueológico
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center4.3 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)10 EUR
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 51
  • Year property opened2014
  • Most recent renovation2014

Reviews of My Story Hotel Ouro from real guests

Provided by verified guests of Agoda
8.9
Location9.7
Cleanliness9.1
Service9.1
Value for money8.5
Facilities8.0
Room comfort and quality8.0
High score for Lisbon
Rating
9+ Exceptional (108)
8-9 Excellent (32)
7-8 Very Good (23)
6-7 Good (8)
<6 Below Expectation (13)

Show reviews that mention 

Showing 184 verified guest comments
12345
10.0
Exceptional
PAUL from United Kingdom
Couple
Room Assigned on Arrival
Stayed 5 nights in July 2022

Exceptional”

Beautiful hotel. Rooms really comfortable, staff really obliging and friendly. Easy access to tram and metro stations, plenty of bars and restaurants to choose from. Breakfast is included and is delicious with plenty of choice. Only criticism is no tea making facilities in the room. We took our own travel kettle, cups and coffee.

Reviewed August 08, 2022
8.8
Excellent
Noriko from Japan
Solo traveler
Standard Room
Stayed 3 nights in April 2018

Cozy atmosphere with friendly staff”

The location is very convenient for sightseeing, shopping and dining. 3 mins walk from Baixa-Chiado station. Although daily operation shift seemed worked by only one person all the time, every staff I spoke to was friendly and helpful. The room was extremely small but manageable. I didn't have any problem in staying. Breakfast was surprisingly good for the price though I didn't expect at all. Overall I would say that My Story Hotel Ouro is worth choosing unless looking for spacious room. I would come back if I have a chance to visit Lisbon again.

Reviewed May 07, 2018
10.0
Exceptional
Lise from Canada
Family with teens
Double Room
Stayed 1 night in July 2017

Excellent location, amazing staff”

I would recommend this hotel to everyone for the location, cleanliness, staff were so helpful. We stayed 4 nights in Lisbon end of July, then we did Porto and then Algarve. I can say that the staff at My Story Hotel Ouro are the best. We came back to take our plane in Lisbon and we asked if they were able to keep our luggage for 2 hours, with no hesitation they said yes and very helpful even to bring back our luggage. Thank you to all of you, we will be back.

Reviewed August 04, 2017
10.0
Exceptional
SUNG from Switzerland
Solo traveler
Single
Stayed 3 nights in August 2020

Very satisfied and strongly recommend”

I was so satisfied with all the areas including facilities, services, and location. In fact, after booking a room of My Story Hotel Ouro, due to postponement of its reopen, I was informed from the hotel that my hotel will be replaced with their 4-star chain-hotel (My Story Hotel Figueira) which is located right in front of Rosio metro station. Location was unbeatable, and reception staffs were very friendly and kind. It looked that they comply with well-organised sanitary rules. Also, room condition was super and amenities in toilet were from a cosmetic brand 'Rituals'. Even though my room was facing the Figueira square which is a major traffic point, a window blocked almost noisy and I was able to relax in the room.

Reviewed August 23, 2020
10.0
Exceptional
Alison from United Kingdom
Couple
Double Room
Stayed 3 nights in February 2018

Mature couple leisure break”

We have just had a wonderful 3 nights at my story hotel. We were warmly welcomed by Miguel, and I was really impressed that my booking comments had been taken into account when allocating our room. We had a lovely corner room which was plenty big enough, and a spacious shower room. (Although we did see into another room and it was smaller, but remember that most of the time you are out and about). Everything was spotlessly clean. The location is fantastic, about a minute from the Baixa-chiado metro and about 2 minutes walk to the waterfront. Buses and trams very easy to access and easy to walk around the centre of town. Breakfast was really lovely, plentiful supplies of everything, hot drinks, sparkling wine, fruit juices, cereals, yoghurt and homemade jams, bacon and eggs, continental meats, cheeses fruits, pastries............ wonderful. The whole stay was fabulous. Would recommend this small, modern and friendly hotel to anyone. Thank you especially to Miguel and Tomas

Reviewed February 12, 2018
12345
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