Bed, Namu Hotel in Hanoi
Deluxe Double Room - View, Namu Hotel in Hanoi
Deluxe Twin Room - Bed, Namu Hotel in Hanoi
Exterior view, Namu Hotel in Hanoi
View, Namu Hotel in Hanoi
Superior Double Room - Bed, Namu Hotel in Hanoi
Floor plans, Namu Hotel in Hanoi

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6.3Good

167 reviews

167 reviews

Service 7.0
Room comfort and quality 6.5
Value for money 6.5
Location 6.4
Cleanliness 6.1
Facilities 5.5
See map

6.4Good

Location rating score

Popular landmarks
Vietnam Museum of Ethnology
1.9 km
One Pillar Pagoda
4.4 km
Temple of Literature & National University
4.5 km
Ho Chi Minh Mausoleum
4.6 km
Presidential Palace Historical Site
4.7 km
Closest landmarks
trường trung học cơ sở FPT
290 m
Viện Huyết Học Truyền Máu Trung Ương 3
400 m
Công viên Cầu Giấy
430 m
Thanh Tra Chính Phủ
490 m
Tổng cục Hải Quan Việt Nam
550 m

Namu Hotel

55 Duong Dinh Nghe Road, Yen Hoa ward, Cầu Giấy, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cầu Giấy part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Currency exchange

Daily housekeeping

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Room service [24-hour]

Laundry service

Safety deposit boxes

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money6.5
Location rating6.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.6 km

Rooms available at Namu Hotel

Deluxe Double Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Junior Double
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
Enter dates to see prices
Junior Room
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed
Enter dates to see prices
Standard Room Without View No Window
...
  • Room size: 15 m²/161 ft²
  • 1 queen bed
Enter dates to see prices
Standard Room with View
...
  • Room size: 18 m²/194 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe
...
    Enter dates to see prices

    Frequently asked questions

    Does Namu Hotel offer dry cleaning services?

    Yes! Namu Hotel features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

    What public parks are within range of Namu Hotel?

    While lodging at Namu Hotel, cherish your early morning or evening wander at nearby park which include Công viên Trung Yên, Sân Cây Đề, and Đài tưởng niệm Cầu Giấy.

    What is the minimum age requirement for visitor at Namu Hotel?

    Namu Hotel only allows guest visitors that are over 17 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more choices.

    What are the property's policies for children's bedding at Namu Hotel?

    Namu Hotel's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    In which languages can Namu Hotel's staff members communicate?

    Namu Hotel can communicate up to 3 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

    What payment cards are accepted at Namu Hotel?

    Namu Hotel accepts up to 3, with payment card options including Cash, MasterCard, and Visa.

    What is the average rating that verified Solo travelers' have given to Namu Hotel?

    Verified solo travelers that have stayed at this property have given Namu Hotel an average rating of 6.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Couples' have given to Namu Hotel?

    Verified couple travelers that have stayed at this property have given Namu Hotel an average rating of 6.5. You can look up on more specific customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

    What is the typical rating that verified Families with older children have given to Namu Hotel?

    Past families with older children that have stayed at this property have given Namu Hotel an average rating of 8.4. You can look up more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

    What is the nearest train, metro, or bus station to Namu Hotel?

    The nearest train, metro, or bus station is Hanoi Railway Station, 5067.0 m away from Namu Hotel.

    What are popular destinations in close proximity to Namu Hotel?

    Namu Hotel’s location in the C?u Gi?y neighborhood makes it close to recognized destinations including Vietnam Museum of Ethnology.

    What is the closest airport to Namu Hotel?

    The closest airport to Namu Hotel is Tho Xuan Airport, 130.0 km away.

    What people love about Namu Hotel

    • 9.2

      Exceptional
      Cleanliness

      "The rooms are a high standard of clean, with all amenities we needed."

      Emma

      |

      14 March 2020

    • 9.2

      Exceptional
      Bathroom

      "Hot water, toilet paper and toiletries are provided free of charge and a minibar is available."

      Emma

      |

      14 March 2020

    Property ranking|Compared to 3,947 Hanoi properties
    Room comfort score
    6.5/10
    Room size
    20 sqm.
    Service score
    7/10
    Value for money score
    6.5/10
    Better than
    94
    %
    of Hanoi properties
    Bigger than
    88
    %
    of Hanoi properties
    Better than
    77
    %
    of Hanoi properties
    Better than
    76
    %
    of Hanoi properties
    More about Namu Hotel

    More about Namu Hotel

    Discover the Charm of Namu Hotel in Hanoi

    Welcome to Namu Hotel, a hidden gem nestled in the heart of Hanoi, Vietnam. With its convenient location and warm hospitality, this 2-star hotel offers a comfortable and memorable stay for both business and leisure travelers. From the moment you step into the hotel, you'll be greeted by a friendly and attentive staff, ready to cater to your every need. At Namu Hotel, check-in time starts from 02:00 PM, allowing you to settle in and unwind after a long journey. The hotel boasts 70 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone or with your loved ones, there's a room to suit every type of traveler. From cozy single rooms to spacious family suites, you'll find a haven of tranquility and relaxation. Families traveling with young children will be delighted to know that Namu Hotel has a child-friendly policy. Children between the ages of 3 to 6 can stay free of charge, making it an ideal choice for families looking for an affordable and convenient accommodation option. The hotel's warm and inviting ambiance, coupled with its child-friendly amenities, ensures a memorable stay for the whole family.

    Relax and Unwind in Namu Hotel's Shared Lounge and TV Area

    At Namu Hotel in Hanoi, Vietnam, we understand the importance of relaxation and entertainment during your stay. That's why we offer a comfortable and inviting shared lounge and TV area for our guests to enjoy. Whether you're looking to unwind after a long day of exploring the city or simply want to catch up on your favorite shows, our shared lounge and TV area is the perfect place to do so. Step into our shared lounge and you'll be greeted by cozy seating arrangements, where you can sink into plush sofas and armchairs. The warm and inviting atmosphere creates the ideal setting for socializing with fellow travelers or simply enjoying some quiet time with a good book. Our large flat-screen TV is mounted on the wall, offering a wide selection of channels and entertainment options for your viewing pleasure. Sit back, relax, and let Namu Hotel's shared lounge and TV area be your oasis of comfort and entertainment during your stay in Hanoi. Whether you're traveling alone or with friends, this space is designed to provide you with the perfect balance of relaxation and entertainment.

    Convenience Facilities at Namu Hotel: Enhancing Your Stay in Hanoi

    Namu Hotel in Hanoi, Vietnam, offers a range of convenience facilities to ensure that your stay is comfortable and hassle-free. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your own room. The hotel also provides laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, Namu Hotel offers safety deposit boxes where you can securely store your valuables. The friendly and attentive concierge is always ready to assist you with any requests or recommendations, ensuring that you make the most of your time in Hanoi. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to easily stay in touch with loved ones or catch up on work. Namu Hotel also caters to the needs of smokers with a designated smoking area. Additionally, the hotel offers dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, and luggage storage for your convenience. With daily housekeeping, you can expect a clean and tidy room throughout your stay. Experience the utmost convenience and comfort at Namu Hotel, making your visit to Hanoi truly memorable.

    Convenient Transport Facilities at Namu Hotel

    Nestled in the heart of Hanoi, Namu Hotel offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those traveling by car, the hotel provides self-parking options, allowing guests to easily park their vehicles on-site. This feature is particularly beneficial for guests who prefer the convenience and security of having their own transportation during their stay. With self-parking available, guests can explore the vibrant city of Hanoi at their own pace, without the worry of finding parking spaces or dealing with the complexities of public transportation. Whether guests are visiting Hanoi for business or leisure, the self-parking facilities at Namu Hotel provide a convenient and stress-free solution for their transportation needs.

    Indulge in Exquisite Dining at Namu Hotel

    At Namu Hotel, guests can indulge in a delightful culinary experience with our exceptional dining facilities. Whether you prefer the convenience of 24-hour room service or the vibrant ambiance of our restaurant, we have something to satisfy every palate. Our dedicated team of chefs meticulously crafts a diverse menu, showcasing a fusion of local and international flavors, promising a gastronomic journey like no other. From traditional Vietnamese delicacies to global cuisine, every dish is prepared with the freshest ingredients and presented with artistic flair, ensuring a feast for the senses. With daily housekeeping, you can enjoy a clean and comfortable dining environment throughout your stay, adding to the overall dining experience at Namu Hotel.

    Discover the Perfect Room for Your Stay at Namu Hotel

    At Namu Hotel, we offer a range of comfortable and stylish rooms to suit every traveler's needs. Whether you are traveling solo, with a partner, or with friends, we have the perfect room for you. Our Deluxe Double Room is a cozy retreat, measuring 14 square meters and featuring a comfortable double bed. If you prefer separate sleeping arrangements, our Deluxe Twin Room offers 23 square meters of space with two single beds. For those seeking a more spacious option, our Junior Double is the ideal choice, with 35 square meters of room to relax and unwind in a king-size bed. Booking your stay at Namu Hotel through Agoda ensures that you not only get the best prices available, but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room options, read reviews from previous guests, and make your reservation in just a few clicks. So why wait? Book your stay at Namu Hotel today and experience the perfect blend of comfort and convenience.

    Discover the Vibrant Neighborhood of Cầu Giấy in Hanoi

    Nestled in the heart of Hanoi, Vietnam, the neighborhood of Cầu Giấy offers a vibrant and dynamic atmosphere that captivates both locals and tourists alike. Known for its modern infrastructure and bustling streets, Cầu Giấy is a perfect blend of traditional charm and contemporary urban living. One of the highlights of Cầu Giấy is its proximity to numerous shopping centers, making it a shopaholic's paradise. From high-end luxury brands to local boutiques, visitors can indulge in a variety of retail therapy options. The Vincom Center and Indochina Plaza are popular destinations for fashion enthusiasts, while the My Dinh Market offers a more traditional shopping experience, with a wide array of fresh produce and local delicacies. Cầu Giấy is also a food lover's haven, with countless restaurants, cafes, and street food stalls offering a diverse range of culinary delights. Whether you're craving traditional Vietnamese dishes like pho and banh mi, or international cuisines such as Italian or Japanese, you'll find it all in this vibrant neighborhood. Don't forget to try the famous egg coffee, a Hanoi specialty that originated in Cầu Giấy. In addition to its shopping and dining options, Cầu Giấy is home to several attractions and landmarks worth exploring. The Vietnam Museum of Ethnology is a fascinating cultural institution that showcases the country's rich heritage and diverse ethnic groups. For nature lovers, the Nghĩa Đô Park is a peaceful oasis amidst the bustling city, perfect for a leisurely stroll or a picnic. With its lively atmosphere, diverse culinary scene, and convenient location, Cầu Giấy is a fantastic neighborhood to stay in during your visit to Hanoi. And when it comes to accommodations, look no further than Namu Hotel. Situated in the heart of Cầu Giấy, Namu Hotel offers modern amenities, comfortable rooms, and impeccable service, ensuring a memorable stay for every guest.

    Convenient Transportation from the Airport to Namu Hotel in Hanoi

    Namu Hotel, situated in the vibrant district of C?u Gi?y in Hanoi, Vietnam, offers a convenient and hassle-free travel experience for guests arriving from the nearby airports. With its strategic location, getting to Namu Hotel from the airport is a breeze. The nearest airport to Namu Hotel is Noi Bai International Airport, located approximately 25 kilometers away. Upon arrival, guests can choose from various transportation options. One of the most popular and convenient choices is taking a taxi. Taxis are readily available at the airport, and the journey to Namu Hotel takes around 30 minutes, depending on traffic conditions. For a more budget-friendly option, guests can also opt for a shared airport shuttle service, which provides a comfortable and cost-effective way to reach the hotel. Another airport option is Cat Bi International Airport, located in Hai Phong, approximately 125 kilometers away from Namu Hotel. From Cat Bi International Airport, guests can take a taxi or arrange for a private car transfer to reach the hotel. The journey takes around 2.5 to 3 hours, offering scenic views of the countryside along the way. No matter which airport you arrive at, Namu Hotel in Hanoi ensures a seamless and enjoyable travel experience with its convenient location and various transportation options available.

    Explore the Cultural Treasures and Natural Beauty near Namu Hotel

    Located in the vibrant city of Hanoi, Namu Hotel offers easy access to a range of fascinating landmarks and attractions. Just a short distance away, you'll find the Vietnam Museum of Ethnology, a must-visit destination for those interested in the diverse cultures and traditions of Vietnam's ethnic groups. Immerse yourself in the captivating exhibitions and displays that showcase the country's rich heritage. For those seeking traditional medicine and alternative healing methods, the Benh Vien Da Khoa Y Hoc Co Truyen is within close proximity to the hotel. Discover ancient remedies and holistic treatments that have been passed down through generations. Nature enthusiasts will be delighted to know that Namu Hotel is near several parks and lakes. Công viên Yên Hòa and Hồ Nghĩa Tân are perfect spots for a leisurely stroll or a picnic amidst lush greenery. Enjoy the tranquility and serenity of these natural oases in the bustling city. Additionally, the hotel is conveniently located near Siêu thị Cầu Giấy, a popular shopping destination where you can find a wide range of products and souvenirs. Take a leisurely walk and explore the bustling streets, or indulge in some retail therapy. With its prime location, Namu Hotel offers an ideal base to explore the cultural treasures and natural beauty that Hanoi has to offer. Whether you're interested in history, traditional medicine, or simply enjoying the outdoors, you'll find a wealth of attractions within easy reach of the hotel.

    A Culinary Journey in the Heart of Hanoi

    Namu Hotel's prime location in Hanoi puts guests right in the midst of a vibrant culinary scene. Just steps away from the hotel, you'll find a plethora of dining options to satisfy every palate. Indulge in a feast at Bay Buffet Restaurant, where you can sample an array of international cuisines in a stylish and modern setting. For those craving authentic Vietnamese flavors, Bu Too Mac Restaurant offers traditional dishes bursting with fresh ingredients and bold flavors. Vuvuzela Restaurant is a must-visit for fans of African cuisine, serving up a unique blend of spices and flavors that will transport you to the continent. Nollowa Chicken Restaurant is a local favorite, known for its succulent grilled chicken and flavorful dipping sauces. If you're in the mood for Korean cuisine, head to Chum Korean Restaurant, where you can savor delicious BBQ and traditional dishes. Spice up your taste buds with a visit to Spices Taste of India, a charming restaurant that serves up aromatic curries and tantalizing Indian specialties. For a quick and satisfying bowl of noodles, Sasin Noodle 7 is the place to go, offering a variety of noodle dishes that will leave you craving for more. Cho Que Restaurant is a hidden gem that specializes in authentic Vietnamese dishes, showcasing the rich flavors and culinary traditions of the region. Last but not least, Thanh Huong is a local favorite that serves up mouthwatering Vietnamese cuisine in a cozy and welcoming atmosphere. With such a diverse range of dining options right at your doorstep, Namu Hotel ensures that your culinary journey in Hanoi will be nothing short of extraordinary.

    Shop till you drop at BigC Thang Long

    Located just a stone's throw away from Namu Hotel, BigC Thang Long is a shopping landmark that caters to all your retail needs. This sprawling mall offers a wide range of products, from clothing and accessories to electronics and household items. With its modern and spacious layout, BigC Thang Long provides a comfortable and convenient shopping experience for visitors. Whether you're looking for the latest fashion trends, stocking up on groceries, or searching for unique souvenirs, this shopping destination has it all. Explore the various stores and boutiques, indulge in delicious local snacks at the food court, or catch a movie at the cinema. BigC Thang Long is the perfect place to shop till you drop during your stay at Namu Hotel.

    Excellent Cleanliness and Amenities

    Namu Hotel in Hanoi, Vietnam has received rave reviews for its high standard of cleanliness and excellent amenities. Guests have praised the rooms for being spotlessly clean and well-maintained, providing a comfortable and pleasant stay. The hotel ensures that all necessary amenities are provided, including hot water, toilet paper, and toiletries, all free of charge. Additionally, guests have appreciated the availability of a minibar in the rooms, allowing them to enjoy refreshments at their convenience. Overall, Namu Hotel is highly regarded for its cleanliness and the range of amenities it offers, ensuring a satisfying and enjoyable experience for all guests.

    Exceptional Dining and Friendly Staff at Namu Hotel

    Namu Hotel in Hanoi, Vietnam has garnered positive customer ratings in various aspects, making it an excellent choice for travelers seeking a memorable stay. With an overall rating of 6.3, Namu Hotel has received commendable scores in key areas such as food and dining, staff performance, and comfort. One of the standout features of Namu Hotel is its exceptional dining experience. Guests have given the hotel a remarkable rating of 7.7 for food and dining, highlighting the delicious and diverse culinary offerings available. The hotel's on-site restaurant serves a wide range of delectable dishes, catering to different palates and dietary preferences. From traditional Vietnamese delicacies to international cuisines, guests can indulge in a gastronomic adventure without even leaving the premises. The attentive and friendly staff are always on hand to provide recommendations and ensure a delightful dining experience. In addition to the excellent dining options, Namu Hotel boasts a dedicated and efficient staff. With a rating of 7.0 for staff performance, the hotel's team goes above and beyond to ensure guests feel welcomed and well taken care of throughout their stay. From the warm and friendly reception upon arrival to the prompt and efficient service provided during the entire duration of the stay, the staff at Namu Hotel consistently receive praise for their professionalism and attentiveness. Whether it's assisting with travel arrangements, recommending local attractions, or attending to any special requests, the staff's dedication to providing exceptional service shines through. Furthermore, guests at Namu Hotel can expect a comfortable and relaxing stay. With a rating of 6.5 for comfort, the hotel ensures that guests can unwind and rejuvenate in well-appointed rooms equipped with modern amenities. The comfortable beds, cozy furnishings, and thoughtful touches create a serene atmosphere, allowing guests to rest and recharge after a day of exploring the vibrant city of Hanoi. Overall, Namu Hotel's positive customer ratings for its exceptional dining experience, friendly staff, and comfortable accommodations make it an enticing choice for travelers seeking a memorable stay in Hanoi, Vietnam.

    Show less

    Amenities and facilities

    Review score
    Facilities

    5.5

    Most talked about facilities

    Breakfast

    2 mentions

    Housekeeping

    2 mentions

    Languages spoken
    • English
    • Korean
    • Vietnamese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Dining, drinking, and snacking
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    Available in all rooms
    • Air conditioning
    • Daily newspaper
    • Desk
    • Free bottled water
    • Heating
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Separate dining area
    • Shower
    • Telephone
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Asian

    Location

    55 Duong Dinh Nghe Road, Yen Hoa ward, Cầu Giấy, Hanoi, Vietnam, 100000
    Good
    Location

    6.4

    Airports
    • Noi Bai International Airport (HAN)
      21.6 km 35 min drive
    • Cat Bi International Airport (HPH)
      99.5 km
    Public transportation
    • Hanoi Railway Station
      5.1 km 25 min drive
    Hospital or clinic
    • Viện Huyết Học Truyền Máu Trung Ương 3
      400 m
    Shopping
    • Night Market
      6.1 km
    Convenience store
    • Vinmart
      610 m
    Cash withdrawal
    • ATM
      1.6 km 8 min drive

    What's nearby

    Popular landmarks
    • Vietnam Museum of Ethnology
      1.9 km
    • One Pillar Pagoda
      4.4 km
    • Temple of Literature & National University
      4.5 km
    • Ho Chi Minh Mausoleum
      4.6 km
    • Presidential Palace Historical Site
      4.7 km
    • Vietnam Military History Museum
      5.0 km
    • Hoa Lo Prison
      5.6 km
    • St. Joseph's Cathedral
      6.0 km
    • Old Quarter
      6.2 km
    • Vietnamese Women's Museum
      6.2 km
    Nearby landmarks
    • trường trung học cơ sở FPT
      290 m
    • Viện Huyết Học Truyền Máu Trung Ương 3
      400 m
    • Công viên Cầu Giấy
      430 m
    • Thanh Tra Chính Phủ
      490 m
    • Tổng cục Hải Quan Việt Nam
      550 m
    • Vườn hoa Yên Hòa
      580 m
    • Tòa Nhà BKAV
      580 m
    • Caribe mart
      600 m
    • Tungha
      600 m
    • Chelsea Park swimming pool
      630 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 17 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    The property
    • Number of rooms 70

    Reviews of Namu Hotel from real guests

    Provided by verified guests of Agoda
    Service7.0
    Room comfort and quality6.5
    Value for money6.5
    Location6.4
    Cleanliness6.1
    Facilities5.5
    High score for Hanoi
    Rating
    9+ Exceptional (8)
    8-9 Excellent (11)
    7-8 Very Good (12)
    6-7 Good (14)
    <6 Below Expectation (36)

    Show reviews that mention 

    Showing 81 verified guest comments
    12345
    9.2
    Exceptional
    Emma from Australia
    Couple
    Standard Double Room
    Stayed 1 night in March 2020

    Helped us when we were stuck”

    Originally we stayed here one night, intending to leave for laos the next day. We lost our wallet, bank cards, money and bus tickets and were stuck. That night the hotel staff let us use their phone for nearly a whole hour. We had to contact our bank, visa, the embassy and the police. After a long night in the police station we returned and stayed another night, expecting our new cards the next day. Although the hotel staff were happy to help us, they were frustrated we used for so long. After this we worried they were angry as relationship seemed tense. The next day we still had to wait and we booked another night. Again today, they have let us use our phone for as long as we need. The lady on the desk this morning seems more understanding of our issues and has made me more comfortable to ask for help. The rooms are a high standard of clean, with all amenities we needed. Hot water, toilet paper and toiletries are provided free of charge and a minibar is available. Be aware nothing on top of the fridge is free. Thank you for having us, i apologise for the trouble and it means a lot to have help being away from home. Thank you.

    Reviewed March 14, 2020

    Hi, Emma, it feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Hanh.

    Responded April 10, 2020
    Namu Hotel
    4.0
    daeil from South Korea
    Solo traveler
    Standard Double Room
    Stayed 1 night in August 2018

    It was worst Experience in NAMU hotel!”

    I stayed in NAMU hotel one night on Aug. 30th 2018. There was old tabacco smell in my room. The bed spring was prominet to feel like cheap hotel room. Next morning I used stairs beause my room was just 2nd floor. Then I thought it was 1st floor door and I fell off to steep stairs because there is no safety light there. They didn't even lock that door for customer's safety. I came to front desk and complained what happened. I also request to talk to hotel owner and left there. Although I left some complains on their Agoda messge, they never call me back. They wre worst hotel staff in my numerous hotel check in and check outs. Don't use this hotel! 최악의 호텔 경험이었습니다. 숙박 룸은 환기가 제대로 되지 않아 찌든 담배 냄세가 나고 침대는 스프링이 느껴질만큼 질이 안 좋았습니다 오전 체크 아웃을 하려는데 숙박한 방이 A동 2층 이었는데 엘리베이터 보다 계단이 빠를 것 같아 내려가니 마사지실과 사무실 불이 모두 꺼져 있고 앞문이 있는데 셔터가 내려져 있어서 무심코 열었다가 그대로 계단으로 굴러 떨어졌어요. 안전등만 있었어도 나지 않을 사고였습니다. 아팠지만 즉시 호텔 프런티에 가서 이야기하는데 오히려 무료인 생 수 두 병 값으로 3만동을 요구해서 줬으나 너무 어의가 없더군요. 그래서 호텔 오너와 직접 이야기를 하겠다고 하고 메모를 남겼으나 이틀간 연락이 없어서 하노이 단톡방에 사실을 알리니 그 때서야 호텔 오너가 나타나서 고객 잘못으로 뒤집어 씌우더군요. 모든면에서 최악의 호텔입니다.

    Reviewed September 02, 2018
    10.0
    Exceptional
    Denis from Czech Republic
    Couple
    Standard Double Room
    Stayed 2 nights in August 2018

    Amazing place”

    Cheap but clean and nice place. Poor breakfast but for that price amazing

    Reviewed March 01, 2019
    8.3
    Excellent
    JISUNG from South Korea
    Solo traveler
    Stayed 1 night in June 2015

    Pretty good”

    Nothing bad

    Small room but quite nice to stay. Good reception.

    Reviewed June 22, 2015
    7.0
    Very good
    Elvin from Singapore
    Business traveler
    Stayed 1 night in August 2015

    Very Clean and spacious Hotel”

    Food, bed and toilet

    Ok for a 3 star hotel. Very new interior

    Reviewed August 18, 2015
    12345
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