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8.6
Excellent
2,551 reviews
2,551 reviews
"Pool is really big, beautiful and clean."
"The room is clean , really enjoy my stay there ."
"Location was great, there is a shuttle bus to the ferry terminal and it’s timed perfectly as per the ferry schedule."
"Near to every place"
"The room was spacious and well maintained."
8.7
Excellent
Location rating score
Natra Bintan a Tribute Portfolio Resort
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Lagoi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Treasure Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Bicycle rental
Valet parking
Hot tub
Shuttle service
Free Wi-Fi in all rooms!
8 travelers have booked today.
Value for money | 7.9 |
Location rating | 8.7 |
Nearest airport | Hang Nadim Airport (BTH) |
Distance to airport | 24.3 km |
What time is check-in and check-out at Natra Bintan a Tribute Portfolio Resort?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Natra Bintan a Tribute Portfolio Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Natra Bintan a Tribute Portfolio Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bintan Island with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Natra Bintan a Tribute Portfolio Resort?
Start your mornings right, with the continental and buffet breakfast options offered at Natra Bintan a Tribute Portfolio Resort. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 20 IDR for adults and 169400 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Natra Bintan a Tribute Portfolio Resort?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Natra Bintan a Tribute Portfolio Resort. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.
Can business events be hosted at Natra Bintan a Tribute Portfolio Resort?
On-site venues and convenient event services make Natra Bintan a Tribute Portfolio Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort’s neighborhood is Lagoi which includes popular restaurants such as The Kelong Seafood Restaurant, Baan Aarya Restaurant and Marine Cafe.
What popular shopping places are close to Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort is located in Lagoi area which features shopping places such as Plaza Lagoi and Pasar Oleh Oleh Market.
What are popular attractions near Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort is located in Lagoi area, which is famous for attractions such as Lagoi Bay Lantern Park and Bintan Island Elephant Park.
What popular beaches are close to Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort is located in the Lagoi area, which includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.
What popular natural sightseeing spots are close to Natra Bintan a Tribute Portfolio Resort?
Natra Bintan a Tribute Portfolio Resort is located within Lagoi, which makes it conveniently close to natural sights including The Canopi.
9.2
"Pool is really big, beautiful and clean."
lim
|
21 March 2023
10
"The room is clean , really enjoy my stay there ."
Tracy
|
13 February 2023
10
"Location was great, there is a shuttle bus to the ferry terminal and it’s timed perfectly as per the ferry schedule."
Naveeda
|
4 October 2022
Natra Bintan a Tribute Portfolio Resort
Make your vacation a genuine city adventure with a stay at Natra Bintan a Tribute Portfolio Resort, which offers an activity-enabling location right in the city center -- so you can see more and do more in Bintan Island.
Natra Bintan a Tribute Portfolio Resort offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Bintan Island.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Natra Bintan a Tribute Portfolio Resort guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Natra Bintan a Tribute Portfolio Resort include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Natra Bintan a Tribute Portfolio Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Natra Bintan a Tribute Portfolio Resort caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Natra Bintan a Tribute Portfolio Resort are designed for escape and relaxation. Don't miss the special private beach at the hotel, which allows exclusive direct ocean access. Finish your vacation days right by dropping in at the massage, hot tub, steam room and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports, motorized water sports, diving and wind surfing. If you like water sports, you'll appreciate the convenience of watersports equipment rentals, canoes and water park provided by Natra Bintan a Tribute Portfolio Resort.
Have fun without traveling far, by taking advantage of the golf course on site and hiking trails at Natra Bintan a Tribute Portfolio Resort. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
8.5
Food & Dining
101 mentions
Housekeeping
52 mentions
Breakfast
37 mentions
Swimming Pool
20 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Wonderful Glamping Experience”
We were given the best service from the moment we disembark the ferry. Greeted by a lady staff who was all smiles and we were shuttled to the resort (5mins of vehicle travelling). We were then greeted by wonderful staffs who administer the check-in. We were so in awe with the the lagoon while awaiting for the room to be ready. We had lunch at the restaurant and the food was delicious! Once the room was ready we took the buggy ride to our resort rooms. The room is super clean and toilet is outdoor which gives us a feeling of “camping”. The TV channels were great, not like the usual other channels provided by other hotels whereby it’s limited and bore to watch. They had an-in house BBQ for dinner time where we can make our order with the concierge to bbq our food. I will do this on my next stay! I was sad to leave but will make a return! There are too many staffs to thank but please convey my thanks to all staff who worked on 23/24 February! They were awesome, friendly and so helpful! Keep rewarding them for their service is really TOP-NOTCH! Thank you!
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a very cozy glamping experience”
We went to Canopi for a Bachelorette party for our girlfriend. It was the perfect backdrop for our party, as the Canopi is gorgeous both inside the tent and also everywhere around. We stayed in the garden tent, and the trellis garden is absolutely perfect for our photo moments. The staff were kind and professional in helping us to take photos, ever ready to provide assistance. The wifi connection was surprisingly strong, and can be connected throughout the whole glamping site. The lagoon is well maintained and clean. The only area to be improved is probably the restaurant availability. There's only one restaurant Patio at the whole resort, other than the BBQ dinner (which has a good ambience and layout but the cost is exorbitant), but we actually got a driver to send us to nearby Pasasara (food centre) which sells local food at a very affordable fare. Overall, we had an absolutely amazing experience at The Canopi!
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The canopi is a well maintained with alot of activities. The room is great, big and clean. ”
The best for our experience there was the excellent services that the staffs rendered. It was full of sincerity and we felt very comfortable talking to them. The buggy services werr prompt. The desk staffs were polite amd pleasant. The kitchen staffs were always on their feet to assist us in anything. A special thanks to Pak Agus for offering extra help to bring us to nearby shop to get our child's medicine! The only con was that there the mart there does not sell infant panadol or cold compress. It would be better if it wad available just in case. Definitely will come again!
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Dear Nur Thank you for taking the time to share your experience with us. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. Thank you for also shinning a light on Agus who is very much enthused to receive such an amazing feedback. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive
Beautiful Resort, worth visiting ”
Both my 2 adult children and I were enchanted by the resort. It was very different from other resorts that we had visited previously. The whole resort was very clean. All grades of staff was very courteous, very knowledgeable, very attentive to guests' needs. They are all very prompt in their service. They serviced with smiles. Excellent service and staff were very helpful and all smiles every time they attended to us. Good on the job training. Very impressed. Definitely will visit the resort again!
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Dear Rosie Thank you for taking the time to share your experience with us. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Fatahilah Digital Marketing Executive
Great Stay!”
Great resort to chill, relax and get away from our hectic life. Staffs are very polite, friendly, cheerful, welcoming and helpful. Buggy service to get you around the resort. The garden view tent spacious, clean and cozy with attached sheltered outdoor bathroom. Breakfast was fantastic with lots of choices and varieties. The crystal lagoon was huge, clean and beautiful. A great selection of activities to do. Overall, awesome and enjoyable vacation. Will definitely come back again with my kids!!!
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Relaxing vacation if you avoid the weekend crowd”
Stayed here for 3D2N from Sunday to Tuesday to avoid the weekend bustle. Tent was luxurious and quiet, due to the period that I travelled. The resort facilities is shared with Anmon but it doesn't really make a difference. Highly recommend to rent the electric scooter to go around the resort, but everything is at a walkable distance if you dont mind walking 15-20 mins. Buggy service is available around the clock, but they did forgot about my request initially making me wait pointlessly for almost an hour. Food fare at Natra isnt the best, so keep your expectations basic. The food over at treasure bay serves better food if you venture out a little. Bbq by the tent side is definitely an eye opening experience but alas food is by the Patio restaurant at Natra so keep your expectations basic. Activities at the pool are more catered for kids, it'll be pretty mellow for adults, adults will probably be bored within a couple of hours unless you go to the sea activities Still a good stay!
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Best Holiday”
I planned this trip for my husband's surprise birthday. It was more than amazing for both of us during our stay there. We enjoyed ourselves tremendously. The customer service was totally out of box. My words can't describe how amazing they were. From greeting every guests when they walk past, or fetching us in buggy to arranging our boarding passes and not forgetting the complimentary birthday cake, which was superb. We really loved The Canopi Resort. The food there was fantastic too. Cleanliness was an important aspect for me, but they also beat that. In a nutshell, The Canopi resort is a must-go place for the young to old. Thank you for the memorable trip The Canopi Resort. We will sure be back to make more memories❤
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Nice property ”
It’s a nice property ~ very beautiful ~ the tent is comfy and clean~ the staffs are nice, activities and food cost is reasonable ~ just that we feel there is shortage of staff. The check in was extremely slow, it took us a good 30-40 min for check in... there was hardly any staff (except for the safeguard) near the swimming pool~ But all in all, we like our stay there, and will most likely to come back ~ our baby had a great time there too!
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Superb resort ”
Staff was more than friendly and you could feel that they are genuinely sincere in providing their best service. Rooms was kept sparkling clean even tho its on the ground level. Was not expecting this kind of cleanliness from any resort. In room Jacuzzi was simply fantastic! Good amount of activities available in treasure bay but not able to enjoy them due to bad weather. nonetheless, great place to be for a short getaway!
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Staying at Natra Bintan was one of the best stay I ever had because of the friendly staffs.”
Natra Bintan has so much to offer. You can either just stay at your cozy tent if you want to relax/sleep or enjoy the many outdoor activities they have to offer. What made the stay very special is the very welcoming and friendly staffs. I can feel the sincerity of their hospitality. Thanks to the staff for making us feel so comfortable. We will try to come back.
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Excellent service! ”
I'd highly recommend staying here. Nothing short of excellent service. Even when they are tired and busy they serve us with a smile. Shout out to Ranti and Candra for always assisting me with my aunt who is on wheelchair and my elder mum. Ranti is always making sure that we are well taken care of, she assist us with all our personal needs without any hesitance. Candra helped my aunt to move about and in and out of our room. He even helped with the buggy service even though he's front desk. He brought us around the property as well. Super friendly and always welcoming us. I would definately recommend staying here at natra. From room service to booking for activities be it shopping, city tour etc, its so convenient. I'd deffo come back here.
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Dear Sharifa, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management
It is like Heaven on Earth. Seriously.”
I know the title seems exaggerating but seriously the place is really nice. definitely will go again. One thing i really want to commend the place is the staff that are working in it. They are super helpful and friendly. The one i deal with, Tia, the company should give her a raise. She take her job above and beyond. Kudos to her. Nonetheless the rest of the staff are friendly, nice, responsive and serve you like you are in 5 stars hotel. p.s. not sure if its the bed, but i came back with bug bite marks all over my body. so, the hotel should look into it so it wont dampen anyone else that is visiting this lovely place
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Dear Wen WOW, this is such an amazing feedback. We are immensely humbled by your generous review of our hotel and service. Your review shall be shared with our entire team as this will be a great motivation for all of us. We are grateful for your genuine appreciation of our service and we do hope to have the pleasure of welcoming you back again in the near future. Warmest Regards, Galih Fatahilah Digital Marekting Executive
Enjoyable moments with family❤️”
Natra Bintan is really good place to enjoy and spend your time with family.We stayed for 3 days and 2 nights. Total we booked 3 tent of garden view.We had a great time bbq .We booked the bbq items and its really big portion.The staff prepared everything for the bbq.The staff all are friendly and full of knowledge .Especially Ms Eggar and buggy Tristna.Both of them really friendly and willing to answer whenever we in doubt.Ms Eggar even recomended the best massage for us..We will come back for sure.thank you
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Dear SALIHA, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management
Exceptional”
superb place to relax. very unique setup. very polite and all-smiles staff. facility was magnificent & very clean. room service was great. highly recommended resort in bintan. love the food in their restaurant as well. we will be coming back for sure! kudos to the management & staff!!!
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Dear Jocelyn, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management
Fantastic Glamping Experience”
The crystal lagoon was fascinating and the tent was kept clean and well-maintained. The food served at the in-house restaurant was fantastic (I'm already missing the gado-gado) and there is definitely no lack of activities to do at this resort. It's a great place to chill and to spend some quality couple/family time. :)
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Long weekend stay”
Nice place to stay, different experience.staff was great all round.we stayed in "tent" 408 was served by housekeeper Noor. Saw us with a baby, checked on us asking if we need anything every morning.lagoon was nice & clean. Downside the food is abit expensive but we knew it already.
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Dear Muhd Thank your the amazing feedback, It is truly a delight to know that you enjoyed your stay. It matters most to us knowing that our guests have a great experience when staying with us, and we are glad we have achieved it with you during your recent visit. Please do not hesitate to contact us when you have the dates of travel and we look forward to seeing you again soon. Warmest Regards, Galih Gilang Fatahilah Digital Marketing Executive
Good family resort with activities for kids of all ages.”
This is my 2nd time at the resort. Previously, it was called ‘Canopi’. I have to say overall it’s better managed under Marriot Bonvoy, but there is still room for improvements. Under ‘Canopi’ all activities were charged under the RFID tag, but now you need to make payment separately with credit card at the vendors. I booked a total of 4 rooms with the Jacuzzi, and was not aware of the extra occupant charges for each room until I wrote in to arrange for the transport transfer. I have keyed in the total number of occupants when making the Agoda booking. So it came as a little surprise. It was also not indicated that the cost they mentioned was a daily cost. I only realized it’s a daily cost at check out. So for each child, it’s extra S$40/night + tax. For F&B, there’s only 1 main restaurant at the resort, some food stalls and another restaurant at the activity center. You can opt for DIY BBQ outside the tents. The BBQ dinner set up was amazing and very professionally done but the food was a big disappointment, as it was not marinated. And no salt or belachan chili was provided despite us calling for it. Overall, it’s a good family resort. Great fun for the kids of all ages. The rental e-motorcycle is definitely a plus, good fun and great way to get around the resort. There’s also a newly opened Marine Life Center, which cost about S$15/pax, that’s pretty interesting.
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Dear Run, Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. With warmest regards, The Management
Recommended”
The Canopi was really beautiful and clean. Staff were also really nice and polite. Only thing to improve on is their lobby cafe. There were lots of fly around the food and food offered for lunch buffet was not good at all for the price paid.
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Hi Wai, Thank you for sharing your experience with us. and we are deeply sorry for all the incovenience that you have encountered during your stay with us. we are strive to improve our performance, and your constructive criticism will beshared with our entire team as this will be a good motivation for us to do better. Warnest Regards Galih Gilang Fatahilah Digital Marketing Executive
The good just got better”
Me and my Husband went there last year (before Marriot has acquired this resort and all the renovation works started), we loved the resort and decided to visit the second time. The first time when we visited we were impressed by the tent concept, the pool, cleanliness and quick service and friendly staff. When we were there the second time, we were impressed once again by the hospitality. You will not catch any of the staff not smiling and greeting. We have observed that the staff are more proactive than before. You can feel the passion, sincerity and personal touch in their interactions. Happy staff = happy customers. We will definitely visit again very soon!
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Awesome resort!”
I stayed in the resort for 3 nights with my husband and daughter. We loved everything in the resort. Employees are very considerate and helpful. Many vegetarian options available. Treasure Bay activities are just a buggy ride away and is also at walkable distance. Employees are great and special mention to the chef who volunteered and made vegetarian noodles for me. We will definitely be back soon.
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Dear Vidya, Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. Warmest regards, The Management