Exterior view, NH Collection Madrid Palacio de Tepa in Madrid
NH Collection Madrid Palacio de Tepa
Lobby, NH Collection Madrid Palacio de Tepa in Madrid
Food and beverages, NH Collection Madrid Palacio de Tepa in Madrid
Meeting room / ballrooms, NH Collection Madrid Palacio de Tepa in Madrid
Exterior view, NH Collection Madrid Palacio de Tepa in Madrid
Exterior view, NH Collection Madrid Palacio de Tepa in Madrid

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8.8Excellent

1,536 reviews

1,536 reviews

Location 9.4
Cleanliness 9.2
Service 9.1
Facilities 8.4
Room comfort and quality 8.4
See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Achitabla
90 m
Penthouse
110 m
Camara de Cimercio E Industria
120 m
Plaza de Santa Ana
130 m
México
130 m
Popular landmarks
Plaza Mayor
530 m
Thyssen-Bornemisza Museum
630 m
Mercado de San Miguel
650 m
Prado Museum
720 m
Gran Vía
740 m
Closest landmarks
SAN SEBASTIAN, CALLE, DE,2
30 m
Farmacia - Calle Atocha 25
90 m
Farmacia - Plaza del Ángel 14
100 m
CAÑIZARES, CALLE, DE LOS,5
110 m
Cervecería Alemana
120 m

NH Collection Madrid Palacio de Tepa

2, San Sebastian Street, City Center, Madrid, Spain, 28012 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Madrid

Front desk [24-hour]

Airport transfer

230 meters to public transportation

Inside city center

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Madrid every 1 minutes on Agoda.com
Value for money8.2
Distance to city center0.2 km
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.7 km

Rooms available at NH Collection Madrid Palacio de Tepa

Excellent
Room comfort & quality

8.4

Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 sofa bed and 1 king bed o...
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Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 king bed or 2 single beds
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Premium Room
...
  • Room size: 28 m²/301 ft²
  • Courtyard view
  • 1 king bed or 2 single beds
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Family Room with View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
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Deluxe Single
...
  • Room size: 18 m²/194 ft²
  • Courtyard view
  • 1 single bed
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Deluxe Room with View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 2 single beds
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Family Room with View and sofa bed (2 Adults + 1 Child)
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed and 1 sofa bed o...
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Junior Suite with Sofa Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite with Sofa Bed (2 Adults + 1 Child)
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Double Single Use Premium
...
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    Frequently asked questions

    What kind of non-water sports and outdoor activities are readily available at NH Collection Madrid Palacio de Tepa?

    NH Collection Madrid Palacio de Tepa offers a wide variety of non-water sport and outdoor activities such as hiking trails, skiing, and bicycle rental for sport enthusiasts to take advantage of while staying here.

    Does NH Collection Madrid Palacio de Tepa have a fitness center?

    NH Collection Madrid Palacio de Tepa features 24-hour fitness center that is conveniently situated at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

    Does NH Collection Madrid Palacio de Tepa provide laundry services?

    Yes! NH Collection Madrid Palacio de Tepa offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

    What public parks are nearby NH Collection Madrid Palacio de Tepa?

    While residing at NH Collection Madrid Palacio de Tepa, take joy in your early morning or evening walk at nearby park which include Jardín de Larra, Plaza del Campillo del Mundo Nuevo, and Jardín de las Heroínas de Sálvora.

    What are the property's policies for children's bedding at NH Collection Madrid Palacio de Tepa?

    NH Collection Madrid Palacio de Tepa's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many floors does NH Collection Madrid Palacio de Tepa have?

    NH Collection Madrid Palacio de Tepa has a total of 3 floors.

    At what time of the year is NH Collection Madrid Palacio de Tepa most popular?

    NH Collection Madrid Palacio de Tepa's most popular month where verified tourists have stayed the most is in January.

    What payment cards are supported at NH Collection Madrid Palacio de Tepa?

    NH Collection Madrid Palacio de Tepa accepts up to 5, with payment card selections such as American Express, MasterCard, Visa, and UnionPay.

    What is the average rating that verified Families with young children have given to NH Collection Madrid Palacio de Tepa?

    Past families with young children that have stayed at this property have given NH Collection Madrid Palacio de Tepa an average rating of 8.8. You can look up more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Group travelers have given to NH Collection Madrid Palacio de Tepa?

    Verified group travelers that have stayed at this property have given NH Collection Madrid Palacio de Tepa an average rating of 8.6. You can check out more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    What people love about NH Collection Madrid Palacio de Tepa

    • 9.2

      Exceptional
      Location

      "Nice area, accessible to all place of interest."

      Jay

      |

      18 February 2023

    Property ranking|Compared to 4,251 Madrid properties
    Cleanliness score
    9.2/10
    Room comfort score
    8.4/10
    Cheapest price score
    Location score
    9.4/10
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    98
    %
    of Madrid properties
    More about NH Collection Madrid Palacio de Tepa

    More about NH Collection Madrid Palacio de Tepa

    NH Collection Madrid Palacio de Tepa

    NH Collection Madrid Palacio de Tepa is the perfect choice for travelers who want to take in the sights and sounds of Madrid. Experience an urban escape in Madrid with a stay at NH Collection Madrid Palacio de Tepa, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Madrid with a stay at NH Collection Madrid Palacio de Tepa, located merely 1.1 km from Royal Palace of Madrid.
    NH Collection Madrid Palacio de Tepa provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Madrid even more convenient.
    If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
    Feel right at home during your stay at NH Collection Madrid Palacio de Tepa. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at NH Collection Madrid Palacio de Tepa include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at NH Collection Madrid Palacio de Tepa. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
    NH Collection Madrid Palacio de Tepa lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the massage, spa and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
    Have some easy fun without traveling far, while playing hiking trails at NH Collection Madrid Palacio de Tepa. Have fun with your friends or family, or even meet new people at the library.


    Around the property

    One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at Prado Museum located 720 m away, where you can learn about the local art scene and buy original works. Get fanatical at Santiago Bernabéu Stadium located 4.5 km away. During the season, you can buy tickets to see home games and cheer with the locals.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
    This hotel scores higher than 98% of the city's accommodations for cleanliness.
    It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Madrid.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.4

    Most talked about facilities

    Housekeeping

    7 mentions

    Breakfast

    4 mentions

    Languages spoken
    • English
    • French
    • German
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Hiking
    • Massage
    • Sauna
    • Skiing
    • Spa
    • Spa/sauna
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Kitchen
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Library
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    Access
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Dog-friendly
    • Front desk [24-hour]
    • Non-smoking rooms
    • pet bowls
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Car power charging station
    • Shuttle service
    • Valet parking
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Accessible by elevator
    • Air conditioning
    • Bathrobes
    • Blackout curtains
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Electric kettle
    • Free bottled water
    • Hair dryer
    • Heating
    • Hypoallergenic
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Buffet
    Restaurants on site
    NH Collection Madrid Palacio de Tepa Restaurant
    • Cuisine: International, Mediterranean
    • Menu: Buffet
    La Terraza del Casino
    • Cuisine: International, Local, Mediterranean
    • Menu: Buffet

    Location

    2, San Sebastian Street, City Center, Madrid, Spain, 28012
    Exceptional
    Location

    9.4

    Airports
    • Adolfo Suárez Madrid-Barajas Airport (MAD)
      14.7 km
    • Valladolid Airport (VLL)
      172.8 km
    Public transportation
    • Tirso de Molina Metro Station
      230 m
    • Antón Martín Metro Station
      270 m
    Hospital or clinic
    • Farmacia - Calle Atocha 25
      90 m
    Shopping
    • Gran Vía
      740 m
    Convenience store
    • Multitienda 24 horas 7X24 Convenience Store
      2.5 km
    Cash withdrawal
    • ATM
      160 m

    What's nearby

    Popular landmarks
    • Plaza Mayor
      530 m
    • Thyssen-Bornemisza Museum
      630 m
    • Mercado de San Miguel
      650 m
    • Prado Museum
      720 m
    • Gran Vía
      740 m
    • Museo Nac. Centro de Arte Reina Sofia
      870 m
    • Royal Palace of Madrid
      1.2 km
    • Buen Retiro Park
      1.5 km
    • Museo Sorolla
      2.5 km
    • Santiago Bernabéu Stadium
      4.5 km
    Nearby landmarks
    • SAN SEBASTIAN, CALLE, DE,2
      30 m
    • Achitabla
      90 m
    • Farmacia - Calle Atocha 25
      90 m
    • Farmacia - Plaza del Ángel 14
      100 m
    • Penthouse
      110 m
    • CAÑIZARES, CALLE, DE LOS,5
      110 m
    • Cervecería Alemana
      120 m
    • Camara de Cimercio E Industria
      120 m
    • Plaza de Santa Ana
      130 m
    • México
      130 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Extra bed is not available at this property.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee107 EUR
    • Distance from city center0.2 km
    Extras
    • Breakfast charge (unless included in room price)31 EUR
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 83
    • Room voltage220
    • Year property opened2011
    Parking
    • Daily parking fee40 EUR

    Reviews of NH Collection Madrid Palacio de Tepa from real guests

    Provided by verified guests of Agoda
    8.8
    Location9.4
    Cleanliness9.2
    Service9.1
    Facilities8.4
    Room comfort and quality8.4
    Value for money8.2
    High score for Madrid
    Rating
    9+ Exceptional (37)
    8-9 Excellent (14)
    7-8 Very Good (12)
    6-7 Good (3)
    <6 Below Expectation (4)

    Show reviews that mention 

    Showing 70 verified guest comments
    12345
    10.0
    Exceptional
    Bernice from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in April 2019

    best hotel during our stay in Spain!”

    Not sure about other NH collection hotels, but Madrid Palace de Tepa is definitely worth your money. The customer service is amazing and wonderful hotel with excellent location. Walking distance to many shops, eateries and tourist attractions. Really the best hotel we've stayed in Spain.

    Reviewed June 11, 2019
    9.6
    Exceptional
    Sara from United States
    Solo traveler
    Deluxe Single
    Stayed 2 nights in December 2018

    Beautiful”

    The Palacio de Tepas is the first hotel I stayed in upon my arrival to Madrid. The staff was excellent, giving suggestions for places to eat and things to do. The room was clean and comfortable, with an in-room safety box for valuables and a robe/slippers for lounging. The bathroom was small but well-equipped. I especially enjoyed the arched ceilings, which gave the room a cozy feeling.

    Reviewed December 27, 2018

    Dear Sara, it is fantastic to read that you have enjoyed your first stay in NH Collection Palacio de Tepa, thank you for sharing your experiences. Comments such as yours are our inspiration! The entire Hotel team look forward to hearing from you soon. Best regards.

    Responded March 12, 2019
    NH Collection Madrid Palacio de Tepa
    9.0
    Exceptional
    SIEW from Malaysia
    Family with teens
    Stayed 3 nights in August 2012

    Great location, helpful receptionists”

    Good location, very helpful front desk, good quality breakfast

    This is my first time staying with NH Hotels. I was very impressed with the services provided, especially the front desk (Angela). We were checked in without much trouble, and got upgraded to a junior suite due to extra bed requirement. The front desk provided good recommendations for eating places and flamenco. The breakfast was excellent with quality stuff and the waiters were friendly and efficient. The only negative feedback I had is concerning the mini bar - they gave us a free first round, was told no refill during our stay, but we got refill every day so was kind of confusing, and we also expected that drinking water would be complimentary like most 5 star hotels, was surprised that we needed to pay for them when ordering 3 bottles for the 3 of us. Anyway, we only accepted one bottle and was charged only one in the end.

    Reviewed August 26, 2012
    10.0
    Exceptional
    R from New Zealand
    Couple
    Deluxe Room
    Stayed 1 night in September 2017

    Great Hotel”

    This is a great hotel with great facilities and is centrally located. Check in process was easy and efficient. Staff were more than accommodating and pleasant to deal with. Room was of high standard with great facilities (coffee machine, 2 x TV's, Robes, Hair Dryer etc) and was correct as per the hotels ratings. Our first time to a hotel of the NH group and will defiantly be staying with this group whilst in Europe again. Recommended!

    Reviewed January 10, 2018

    Dear R, all the team of NH Collection Palacio de Tepa works hard everyday in order to achieve our main goal: exceed our guest expectations. We are pleased to know that in your case we were able to do it. We hope to become your home in Madrid and welcome you back very soon.

    Responded March 12, 2019
    NH Collection Madrid Palacio de Tepa
    9.0
    Exceptional
    Jayson from Philippines
    Couple
    Stayed 3 nights in August 2015

    Great Accommodation, Location, Staff”

    Great Accommodation, Location, Staff

    My stay in this hotel was memorable. The hotel is centrally located but not in the crowded area. Hotel is a premium among other hotels within the vicinity. Rooms were very clean, spacious and with new interiors. I will definitely come back to this hotel when I visit Madrid again.

    Reviewed August 26, 2015
    12345
    This is a popular property. Don't miss out!

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