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Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel

Removed from saved list

8

Excellent

1,980 reviews

1,980 reviews

Housekeeping77
Breakfast12
Shops7
See map

8.3

Excellent

Location rating score

Excellent location - 1.42 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Candra Naya

20 m

Maxim Gajah Mada

40 m

Chinatown

170 m

LTC Glodok

180 m

Citywalk Gajah Mada

220 m

Popular landmarks
Museum Bank Indonesia

1.2 km

Jakarta Old Town

1.6 km

Jakarta Cathedral

3.1 km

Ancol Dreamland

3.2 km

National Museum

3.3 km

Closest landmarks
JMB Skin Clinic

60 m

drg Nona, Conny

190 m

Posyandu Bougenville RW 05

210 m

Posyandu Anggrek Neli Murni RW 02/5

220 m

Abadi Star Gym

330 m

Novotel Jakarta Gajah Mada Hotel

Jl Gajah Mada No 188, Gajah Mada, Jakarta, Indonesia, 11120 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gajah Mada part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Jakarta

Front desk [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center4 km
Location rating8.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport15.3 km

Rooms available at Novotel Jakarta Gajah Mada Hotel

Excellent
Room comfort & quality

8.1

Superior King Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room Twin Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Room 1 King Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room At Executive Floor
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Premier King Room at Executive Floor
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Premier Twin Room at Executive Floor
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Jakarta Gajah Mada Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Jakarta Gajah Mada Hotel?

Novotel Jakarta Gajah Mada Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Jakarta Gajah Mada Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Jakarta Gajah Mada Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Jakarta Gajah Mada Hotel?

Wake up to a great buffet breakfast at Novotel Jakarta Gajah Mada Hotel. Western breakfast is available for guests. There's an additional charge of 142858 IDR for adults and 65000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Jakarta Gajah Mada Hotel?

Novotel Jakarta Gajah Mada Hotel features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Novotel Jakarta Gajah Mada Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Novotel Jakarta Gajah Mada Hotel. Services for in-house catering and wireless internet are offered to help your event go smoothly.

Can business events be hosted at Novotel Jakarta Gajah Mada Hotel?

On-site venues and convenient event services make Novotel Jakarta Gajah Mada Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Novotel Jakarta Gajah Mada Hotel?

Novotel Jakarta Gajah Mada Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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See map

Explore the neighborhood

What people love about Novotel Jakarta Gajah Mada Hotel

  • 9.2

    Exceptional

    "Very nice experience of staying!"

    STEFANI

    |

    16 October 2022

  • 7.6

    Very good
    Location

    "Good location, near our project"

    Rachel

    |

    2 October 2022

  • 10

    Exceptional

    "The place is cozy and comfort"

    David

    |

    28 August 2022

Overall rating:

8

Excellent
1,980 reviews
Cleanliness
8.1
Facilities
7.7
Location
8.3
Read all reviews >
What travelers say they love:
Great location if you want to be near old town.
JOEL from Singapore
Group
More about Novotel Jakarta Gajah Mada Hotel

More about Novotel Jakarta Gajah Mada Hotel

Novotel Jakarta Gajah Mada Hotel

Novotel Jakarta Gajah Mada Hotel is the perfect place to experience Jakarta and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Novotel Jakarta Gajah Mada Hotel thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Novotel Jakarta Gajah Mada Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Jakarta Gajah Mada Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Jakarta has to offer during your stay at Novotel Jakarta Gajah Mada Hotel. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 5.3 km away.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

99 mentions

Breakfast

83 mentions

Food & Dining

33 mentions

Internet

25 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
Food and dining
Breakfast options
  • Asian
Restaurants on site

The Square Restaurant

  • Cuisine: Asian
  • Menu: Buffet
Location
Jl Gajah Mada No 188, Gajah Mada, Jakarta, Indonesia, 11120
Excellent
Location

8.3

Airports

  • Halim Perdanakusuma International Airport (HLP)
    15.3 km 45 min drive
  • Soekarno-Hatta International Airport (CGK)
    18.1 km 37 min drive

Public transportation

  • Jayakarta Railway Station
    1.0 km 12 min drive
  • Halte Transjakarta Kota
    1.1 km

Hospital or clinic

  • JMB Skin Clinic
    60 m

Shopping

  • Grand Indonesia Mall
    5.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Museum Bank Indonesia
    1.2 km
  • Jakarta Old Town
    1.6 km
  • Jakarta Cathedral
    3.1 km
  • Ancol Dreamland
    3.2 km
  • National Museum
    3.3 km
  • National Monument (MONAS)
    3.4 km
  • Gambir Train Station Building
    3.7 km
  • Grand Indonesia Mall
    5.3 km
  • Istiqlal Mosque
    17.3 km
  • Beautiful Indonesia in Miniature Park
    21.9 km

Nearby landmarks

  • Candra Naya
    20 m
  • Maxim Gajah Mada
    40 m
  • JMB Skin Clinic
    60 m
  • Chinatown
    170 m
  • LTC Glodok
    180 m
  • drg Nona, Conny
    190 m
  • Posyandu Bougenville RW 05
    210 m
  • Citywalk Gajah Mada
    220 m
  • Posyandu Anggrek Neli Murni RW 02/5
    220 m
  • Taman Gunung Sari Shop
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350000 IDR
  • Distance from city center4 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)142858 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 230
  • Room voltage220
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Jakarta Gajah Mada Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities7.7
Location8.3
Room comfort and quality8.1
Service8.1
Value for money8.0
High score for Jakarta
Rating
9+ Exceptional (277)
8-9 Excellent (256)
7-8 Very Good (501)
6-7 Good (152)
<6 Below Expectation (179)
Time of the year
Mar - May (286)
Jun - Aug (343)
Sep - Nov (372)
Dec - Feb (364)
All guests (1,980)
All room types
All languages

Show reviews that mention 

Showing 1,366 verified guest comments
12345
10.0
Exceptional
Meric from Philippines
Couple
Superior King
Stayed 3 nights in April 2019

Review for Novotel Jakarta Gajah Mada Hotel”

Novotel hotel is nice, clean and the staff really helped us in our business meeting. They are very accommodating and the food was good as well. Special mention to Mr. Sudiro who was very helpful in assisting us in our business needs. We will definitely promote and recommend the hotel to our friends. Thank you so much!

Reviewed April 05, 2019

See room deals

10.0
Exceptional
Subramanya from India
Solo traveler
Superior King
Stayed 4 nights in December 2019

Nice hotel with very helpful staff”

Easy checkin and checkout. Good room at very competitive rates. The staff here are super friendly. Especially the concierge Sudiro. The room staff Fahmi was very attentive and friendly. Have stayed here many times and will continue to pick this one.

Reviewed January 05, 2020

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Dear Subramanya, Warmest Greetings from Novotel Jakarta Gajah Mada We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We were very pleased to read that you appreciated the assistance of our staff especially Mr Sudiro and Mr Fahmi , we will make sure they both received your warm compliment. We are thrilled to read that you are enjoy our room and facilities. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

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Novotel Jakarta Gajah Mada Hotel
10.0
Exceptional
Indra from Indonesia
Family with young children
Superior King Suite
Stayed 1 night in December 2019

Valu of money”

We stayed ar suite room, city view from room 2102. The room is big, can accomodate til 3 people. There was a living room, 2 toilets and 1 bath with shower and bathub. The location is strategic,closed to shooping centre and at night,there are alot of food stands along that street.

Reviewed December 19, 2019

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Dear Indra, Warmest Greetings from Novotel Jakarta Gajah Mada We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We were very pleased to read that you were enjoy our room and strategic location. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded December 30, 2019
Novotel Jakarta Gajah Mada Hotel
10.0
Exceptional
Surya from Indonesia
Couple
Superior King
Stayed 1 night in February 2020

Good breakfast and strategic location”

Located near to a lot of good restaurant near by. The room is quite big and not that expensive, staff are very friendly. Breakfast is awesome

Reviewed February 22, 2020

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Dear Surya, Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give a very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We are thrilled to read that you were enjoying our strategic location, room and gave us a good recommendation regarding the variety and quality of our food. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded February 27, 2020
Novotel Jakarta Gajah Mada Hotel
10.0
Exceptional
Jay from Singapore
Business traveler
Superior King Suite
Stayed 1 night in February 2020

Excellent Services”

Very good service and friendly staffs. Strategic location where you can easily find food, drinks and etc.

Reviewed March 09, 2020

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Dear Jay, Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We are pleased to read that you were enjoying our strategic location. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded March 30, 2020
Novotel Jakarta Gajah Mada Hotel
10.0
Exceptional
KRISHNAN from Singapore
Solo traveler
Superior Twin
Stayed 2 nights in August 2019

2 night stay”

staying here for the second time. great place, clean and convenient

Reviewed August 19, 2019

See room deals

Dear KRISHNAN, Warmest Greetings from Novotel Jakarta Gajah Mada We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We are pleased that you are enjoying the cleanliness and the location. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded August 24, 2019
Novotel Jakarta Gajah Mada Hotel
9.2
Exceptional
Dhamar from Indonesia
Family with young children
Superior King
Stayed 1 night in March 2019

Almost perfect”

The hotel is strategically located near Jakarta's famous China town. Lots of hawker style food stalls with mout-watering dishes. Even the famous warteg gang mangga is in walking distance. Supermarket that provides you with essential needs are right beside the hotel, complete with ATM too. The facilities are quite nice, gym is a bit worn but ok. Swimming pool not really wow but serves the function, the gazebo and the large sun chair is a big plus. I have to give the Front desk attendant a four thumbs up! Speedy check in, and he even went further by offering me parking service (I parked at the apartment parking space), really great guy!. But, a bit drawback came in my room room 2121, the tv remote didn't work because the battery ran out, one of the toilet handle is missing it's knob makes it hard to close the door, the fridge is not working properly (not cold), the cable for the desk lamp is faulty so you need to get the cable in such position for it to work (I gave up after 3 minutes).

Reviewed March 11, 2019

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10.0
Exceptional
John from Australia
Business traveler
Superior King
Stayed 1 night in May 2019

Exceptional”

Great everything, as described above. All service and reception staff excellent.

Reviewed May 25, 2019

See room deals

10.0
Exceptional
Lee from Singapore
Business traveler
Superior King
Stayed 3 nights in January 2020

Exceptional”

Special tks to Hiro, whom always give us a tip top service whenever we request it.

Reviewed January 21, 2020

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Dear Lee, Warmest Greetings from Novotel Jakarta Gajah Mada We are delighted for you to choosing our hotel in recent stay and for taking time to give a good review about our hotel. We were very pleased to read that you appreciated the assistance of our staff especially Mr Hiro , we will make sure they both received your warm compliment. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded January 31, 2020
Novotel Jakarta Gajah Mada Hotel
9.6
Exceptional
Reagan from Philippines
Solo traveler
Superior Twin
Stayed 3 nights in June 2019

Party and relax”

Location is situated in the heart of Jakarta. If you intend to relax or do business, this hotel is for you. This location may not be suitable for families but for business and solo travelers.

Reviewed June 29, 2019

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Dear Reagan, Warmest Greetings from Novotel Jakarta Gajah Mada We would like to thank you for choosing Novotel Jakarta Gajah Mada as your accommodation choice during your recent stay and we are very pleased to read that you appreciated our strategic location. Once again, I would like say thank you for your valuable review and we sincerely look forward to welcoming you again at our hotel. Yours sincerely, Christiaan JONES General Manager

Responded June 30, 2019
Novotel Jakarta Gajah Mada Hotel
8.8
Excellent
Richard from Singapore
Solo traveler
Superior King Suite
Stayed 2 nights in February 2019

Great location, food need to be improved”

The location is excellent, the room was clean, it was pretty quiet. Staff was friendly. The food was disappointing. Honestly, the buffet food wasn't good at all; ; the only thing I liked over there was the cheese croissant. The protein was salty in overall, no bee hoon, or fried noodles (which is a common sight in other hotels). The doughnut& pancake were dry. I had one room service as well: banana fritters w ice cream & chap chay (stir-fry mixed veggies). The dessert was very nice, but the chap chay was bland, & I only saw ONE PIECE of MEATBALL, sliced thinly. No meat whatsoever despite it was written on the menu that it comes with meat. I suggest travellers to either eat out or order food through go-food (Gojek) as it tastes better & it will be cheaper too. I will be coming to Novotel Bangkok Siam Square w hubby on 15th May-20th. I hope the food there will be decent:).

Reviewed February 10, 2019

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10.0
Exceptional
Tjaij from Indonesia
Business traveler
Superior King
Stayed 1 night in June 2022

Duty trip”

Best location , good service

Reviewed June 15, 2022

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Dear Tjaj, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Responded October 05, 2022
Novotel Jakarta Gajah Mada Hotel
9.6
Exceptional
Ee from Malaysia
Family with young children
Superior King
Stayed 5 nights in November 2019

Exceptional”

Very clean and spacious room and very very very friendly staff!

Reviewed November 28, 2019

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9.2
Exceptional
Claude from Hong Kong SAR, China
Group
Superior King
Stayed 1 night in May 2022

CWHK”

Clean decor, ccoupons, bluebird taxi always waiting at entrance, convenient shop close by, good size room with a cold fridge, these are some of the good points! However the iPhone adopter and telephone system shows its age!

Reviewed May 19, 2022

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Dear Claude, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Responded October 05, 2022
Novotel Jakarta Gajah Mada Hotel
10.0
Exceptional
Antonio from Philippines
Business traveler
Superior King
Stayed 2 nights in August 2018

Exceptional”

Will stay again next time.

Reviewed January 20, 2019

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8.8
Excellent
Waheed from Maldives
Couple
Superior King
Stayed 5 nights in July 2019

Room is large & cleanliness, nice places near by city and all staff are friendly, Specially Mr. Sudi”

Good of all & convenient, in future we will stay this hotel and recommended all of our friends , food , pool side everything is excellent , there nothing to tell more about

Reviewed July 15, 2019

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Dear Waheed, Warmest Greetings from Novotel Jakarta Gajah Mada We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We were very pleased to read that you appreciated the assistance of our staff and facilities , we will make sure they received your warm compliment. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded July 30, 2019
Novotel Jakarta Gajah Mada Hotel
8.8
Excellent
Elysse from Singapore
Couple
Superior King
Stayed 1 night in January 2020

Not bad”

The hotel is clean, quite nice, friendly staff. But the location is not so convenient to central or southern area. I mean there are also some hotel which is good and located and central area

Reviewed January 30, 2020

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Dear Elysse, Warmest Greetings from Novotel Jakarta Gajah Mada We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel. We are beyond grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We are thrilled to read that you are enjoy our room and cleanliness. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded January 31, 2020
Novotel Jakarta Gajah Mada Hotel
9.6
Exceptional
Feng from Singapore
Group
Superior King
Stayed 1 night in February 2020

Good hotel”

Near to nightlife area

Reviewed February 20, 2020

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Dear Feng, Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give a good review about our hotel. We are pleased to read that you were enjoying our strategic location and gave us a good recommendation regarding our hotel facility. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded February 27, 2020
Novotel Jakarta Gajah Mada Hotel
8.4
Excellent
Lionel from Singapore
Business traveler
Superior King
Stayed 4 nights in September 2019

Stay is comfortable and pleasant”

The location is convenient. Restaurants nearby the area and a convenient store just a walking distant. Staff are friendly and always welcome with a smile. The traffic is a bit heavy during the peak hour, i guess it applies to all jakarta roads. Always plan a bit earlier for your journey as the traffic sometimes is unpredictable. Novotel Gajah Mada will still my choice for my next trip.

Reviewed September 10, 2019

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Dear Lionel, Warmest Greetings from Novotel Jakarta Gajah Mada, Thank you for taking time to have written a gratifying review about our hotel. We were very pleased to read that you appreciated our hospitality ,It has been our priority to put the delightful services for our guest, we will make sure they received your warm compliment. We are pleased that you are enjoy our strategic location as well. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded September 28, 2019
Novotel Jakarta Gajah Mada Hotel
9.2
Exceptional
JOEL from Singapore
Group
Superior King
Stayed 3 nights in August 2019

Good North jakarta location”

Great location if you want to be near old town.

Reviewed April 25, 2022

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Dear JOEL, Warmest Greetings from Novotel Jakarta Gajah Mada, We are delighted for you to choosing our hotel in recent stay and for taking time to give very gratifying review about our hotel and grateful if you had pleasant stay and impressed with our warm hospitality. It has been our priority to put the delightful services for our guest. We are pleased to read that you were enjoying our strategic location and gave us a good recommendation regarding our hotel facilities. We will keep our good work to make another memorable moment for your next stay. Once again, thank you for your positive feedback and look forward to welcoming you again in Novotel Jakarta Gajah Mada. Yours sincerely, Christiaan JONES General Manager

Responded May 05, 2022
Novotel Jakarta Gajah Mada Hotel
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