Novotel Surfers Paradise
Deluxe Family Room with 1 King Bed and 2 Single Beds - Bed, Novotel Surfers Paradise in Gold Coast
Restaurant, Novotel Surfers Paradise in Gold Coast
Swimming pool, Novotel Surfers Paradise in Gold Coast
Kitchen, Novotel Surfers Paradise in Gold Coast
Facilities, Novotel Surfers Paradise in Gold Coast
Sports and activities, Novotel Surfers Paradise in Gold Coast

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8.3Excellent

4,486 reviews

4,486 reviews

Location 9.4
Service 8.3
Cleanliness 8.2
Room comfort and quality 8.2
Value for money 8.1
Facilities 7.9
See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Surfers Paradise Boulevard
60 m
Cavill Avenue
80 m
Tune Up Bar & Karaoke Studios
100 m
Ripley's Believe It Or Not! Surfers Paradise
110 m
Paradise Shopping Centre
110 m
Popular landmarks
Infinity Attraction
330 m
SkyPoint Observation Deck
380 m
Sea World
3.3 km
Pacific Fair Shopping Centre
3.7 km
Wet'n'Wild Gold Coast
14.7 km
Closest landmarks
Cavill Mall
100 m
Surfers Paradise Post Office
140 m
Soul Building
180 m
Bruce Bishop Car Park
200 m
Bruce Bishop Park
200 m
2023
Agoda Preferred

Novotel Surfers Paradise

Cnr. Surfers Paradise Blvd. & Hanlan Street, Surfers Paradise, Gold Coast, Australia, 4217 - See map

Make your best journey to Gold Coast with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Surfers Paradise, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Sea World as well as Surfers Paradise nearby. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Located in heart of Gold Coast

Check-in [24-hour]

Great Breakfast

Great View

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

BBQ facilities

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money8.1
Distance to city center0.1 km
Location rating9.4
Nearest airportGold Coast Airport (OOL)
Distance to airport20.1 km

Rooms available at Novotel Surfers Paradise

Excellent
Room comfort & quality

8.2

Deluxe Room with King Bed
...
  • Room size: 30 m²/323 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Superior Ocean View Room with 2 Double Beds
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Deluxe Ocean View Room with King Bed
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Executive Ocean View Room with King Bed
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Executive Ocean View Room with King Bed and Spa Bath
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Ocean View Room with King Bed
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Four Bedroom Penthouse
...
  • Mountain view
  • Balcony/terrace
  • 1 queen bed and 2 king beds...
Enter dates to see prices
Superior Hinterland View Room with King Bed
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Hinterland View Room with 2 Double Beds
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Deluxe Hinterland View Room with King Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at Novotel Surfers Paradise?

Start out your holiday with Novotel Surfers Paradise's offered cuisine and dining options which includes a variety of options such as International cuisine, Buffet in restaurant,and Vegetarian restaurant for you to choose from.

Does Novotel Surfers Paradise have bars on the premises?

Delight in your getaway the perfect way with a drink in your hand at Novotel Surfers Paradise's bar available right in front of your doorstep for whenever you need a sip or two.

Does Novotel Surfers Paradise have a swimming pool?

While lounging at Novotel Surfers Paradise, you can delight in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Is car parking available at Novotel Surfers Paradise?

Novotel Surfers Paradise features car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to the closest airport from Novotel Surfers Paradise?

The average travel time to get from Novotel Surfers Paradise to the airport is 45 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

When was Novotel Surfers Paradise built?

Novotel Surfers Paradise was built in 1985.

How many floors does Novotel Surfers Paradise have?

Novotel Surfers Paradise has a total of 36 floors.

How many rooms does Novotel Surfers Paradise have?

Novotel Surfers Paradise has a total of 408 rooms.

What was the average room rate for Novotel Surfers Paradise been in the past month?

The average room rate for Novotel Surfers Paradise in the past month is 228.44 AUD, compared to city's average of 249.16 AUD.

What is the typical rating that verified Families with young children have given to Novotel Surfers Paradise?

Past families with young children that have stayed at this property have given Novotel Surfers Paradise an average rating of 7.7. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What well-known beaches are close to Novotel Surfers Paradise?

Novotel Surfers Paradise is located in the Surfers Paradise neighborhood, including Surfers Paradise.

What people love about Novotel Surfers Paradise

  • 10

    Exceptional
    Cleanliness

    "Room was very clean and a good size for us and 2 kids."

    Graham

    |

    20 October 2023

  • 10

    Exceptional
    Cleanliness

    "Rooms were clean and neat, pool was great thank you"

    Daniel

    |

    14 October 2023

  • 10

    Exceptional
    Location

    "Our older kids loved the location for access to all food and shopping."

    Dina

    |

    28 September 2023

More about Novotel Surfers Paradise

More about Novotel Surfers Paradise

Novotel Surfers Paradise

For travelers who want to take in the sights and sounds of Gold Coast, Novotel Surfers Paradise is the perfect choice. Its convenient location right in the city center allows you more time to see all that Gold Coast has to offer. Book a room at Novotel Surfers Paradise, just 100 m from Surfers Paradise, and oceanside fun will be an option every day.
All offerings provided by Novotel Surfers Paradise help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire services provided by Novotel Surfers Paradise makes it easy to plan your day trips, sightseeing, and more around Gold Coast. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Novotel Surfers Paradise.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Novotel Surfers Paradise. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Novotel Surfers Paradise are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
Don't worry about being thirsty as a refrigerator, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Novotel Surfers Paradise. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Novotel Surfers Paradise. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Beat the hot weather with cooling water activities like non-motorized water sports. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court. Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Gold Coast! Be sure to stop by SkyPoint Observation Deck located 380 m away, one of the most famous of all local landmarks.

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Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Beach

136 mentions

Housekeeping

100 mentions

View

76 mentions

Breakfast

58 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Croatian
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Hanlan's Restaurant and Bar
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Cnr. Surfers Paradise Blvd. & Hanlan Street, Surfers Paradise, Gold Coast, Australia, 4217
Exceptional
Location

9.4

Airports
  • Gold Coast Airport (OOL)
    20.1 km
  • Brisbane Airport (BNE)
    74.1 km
Public transportation
  • Surfers Paradise Bus Terminal
    150 m
  • Cavill Avenue Light Rail Station
    170 m
Hospital or clinic
  • Vitality Unleashed Psychology
    1.7 km
Shopping
  • Pacific Fair Shopping Centre
    3.7 km
Convenience store
  • 7 Eleven
    90 m
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Ripley's Believe It Or Not! Surfers Paradise
    110 m
  • Surfers Paradise
    240 m
  • Infinity Attraction
    330 m
  • SkyPoint Observation Deck
    380 m
  • Sea World
    3.3 km
  • Pacific Fair Shopping Centre
    3.7 km
  • Wet'n'Wild Gold Coast
    14.7 km
  • Warner Bros Movie World
    15.6 km
  • Currumbin Wildlife Sanctuary
    16.0 km
  • Dreamworld
    19.1 km
Nearby landmarks
  • Surfers Paradise Boulevard
    60 m
  • Cavill Avenue
    80 m
  • Cavill Mall
    100 m
  • Tune Up Bar & Karaoke Studios
    100 m
  • Ripley's Believe It Or Not! Surfers Paradise
    110 m
  • Paradise Shopping Centre
    110 m
  • 7D Cinema Gold Coast
    130 m
  • Surfers Paradise Post Office
    140 m
  • Surfers Paradise Bus Terminal
    150 m
  • Scenic Day Tours
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that guests will be required to leave either a $200.00 cash or debit card refundable security deposit along with photo ID, or a $100.00 pre authorization of a credit card on check in. This is to cover any incidental charges.
  • The minimum age of guests to check in is 18 years if unaccompanied by an adult.
  • For Schoolies bookings, a refundable deposit of AUD 250 is required upon check-in.
  • All credit card transactions will incur a 1.3% surcharge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center0.1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)39 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of floors36
  • Number of restaurants1
  • Number of rooms 408
  • Room voltage240
  • Year property opened1985
Parking
  • Daily parking fee20 AUD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Surfers Paradise from real guests

Provided by verified guests of Agoda
8.3
Location9.4
Service8.3
Cleanliness8.2
Room comfort and quality8.2
Value for money8.1
Facilities7.9
High score for Gold Coast
Rating
9+ Exceptional (927)
8-9 Excellent (618)
7-8 Very Good (623)
6-7 Good (267)
<6 Below Expectation (259)

Show reviews that mention 

Showing 2,694 verified guest comments
12345
10.0
Exceptional
Paphavadee from Australia
Couple
Superior Ocean View Room with King Bed
Stayed 1 night in March 2023

Great location in the heart of the Gold Coast ”

I booked the room with ocean views on 32nd floors. The room was nice and clean. I loved the body lotion from the hotel which was very smell nice. The hotel easy to find, only few minutes to the beach. Woolworth under the car park. You can park the car underground with the flat rate $18.,just tell the number plates when you check in and they will charge you on credit card.

Reviewed March 27, 2023

Dear Paphavadee, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you found the Hotel well located and room clean. We hope to welcome you back in near future. Regards, Dagmara K, Director of Rooms

Responded March 31, 2023
Novotel Surfers Paradise
10.0
Exceptional
Kerri from Australia
Family with young children
Deluxe Family Room with 1 King Bed and 2 Single Beds
Stayed 5 nights in April 2023

Family Option”

The family room was great, it had 2 bedrooms in the one room (without a door) which is perfect for primary school aged kids. Location is perfect, 2 minute walk to Cavill Ave and the Main beach. Woolworths is next door. Pool and spa are nice. Staff we were lovely and very accommodating. When I booked I didn't realise that it doesn't have parking so this was an additional cost to stay in the car park underneath however it was at a rate of $18 per day which was reasonable.

Reviewed April 11, 2023
10.0
Exceptional
edina from Australia
Family with young children
Deluxe Room with 2 Double Beds
Stayed 4 nights in April 2023

Great location, clean room, nice buffet”

Quick check in and check out process. Clean room with daily housekeeping. Buffet breakfast was good as well. Discounted parking rate which is good. Overall great stay and we would come back again.

Reviewed April 17, 2023
9.6
Exceptional
Joyce from Australia
Solo traveler
Superior Hinterland View Room with 2 Double Beds
Stayed 1 night in April 2023

Exceptional”

Good value for money and location was really good with amazing city views. Its a little old and run down so that was a little disappointed. The pictures of the room was deceiving as well. The room i booked showed pictures of spa bath but it was just a bath tub. Should advertise the actual pictures of the room. 10/10 to the buffet breakfast, its a must to add. Lots of options, fresh and tasty. Hats off the the front staff, the lady was really friendly and very professionally acknowledged all of my request. With everything else aside it was a great and comfortable stay and i would definately stay again.

Reviewed May 01, 2023
10.0
Exceptional
Sandie from Australia
Family with teens
Superior Hinterland View Room with 2 Double Beds
Stayed 1 night in March 2023

Fantastic Stay”

Booked at the last minute due to a cancelled flight so we ended up with a great rate and enjoyed a lovely stay. All of the staff were friendly and helpful and the room was comfortable (if a little small for a longer stay). The bed was really comfy too. Would definitely stay again.

Reviewed March 27, 2023

Good Sandie, Thank you for taking the time to post a review and share your recent experience. I am pleased to read the lovely comments in regards to the team and will be sure to share your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Dagmara K, Director of Rooms

Responded March 31, 2023
Novotel Surfers Paradise
12345
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