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8.9
Excellent
828 reviews
828 reviews
"Neat and clean and the staff are friendly and helpful!"
"The rooms are clean, modern and well appointed;"
"- Good location: 10-15 min drive away from the old town."
"Super breakfast and nice location."
"Room is spacious."
8.2
Excellent
Location rating score
Oakwood Residence Hanoi
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Airport transfer
Bicycle rental
Valet parking
Pets allowed
Shuttle service
11 travelers have booked today.
Value for money | 9.2 |
Distance to city center | 5 km |
Location rating | 8.2 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 17.5 km |
Does Oakwood Residence Hanoi have a fitness center?
Oakwood Residence Hanoi features free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
What types of facilities are available for children at Oakwood Residence Hanoi?
While on holiday getaway with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at Oakwood Residence Hanoi which include kids club, children's playground, and kids pool.
What attractions are in close proximty of Oakwood Residence Hanoi that are in walking range?
While staying at Oakwood Residence Hanoi, kick start your holiday break by discovering the nearest points of interest that are within walking distance to the property which include Zo Project, Morning Ladies Street Market, and L'Atelier.
What public parks are close by Oakwood Residence Hanoi?
While remaining at Oakwood Residence Hanoi, indulge in your morning or evening stroll at nearby park which include Công viên Mặt Trời Mới, An Duong Tennis Courts, and Vườn hoa Lý Tự trọng.
What are the property's policies for children's bedding at Oakwood Residence Hanoi?
Oakwood Residence Hanoi's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Is Oakwood Residence Hanoi pet-friendly?
Oakwood Residence Hanoi allows pets including dogs and cats onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.
At what time of the year is Oakwood Residence Hanoi most popular?
Oakwood Residence Hanoi's most popular month where verified guests have stayed the most is in December.
What was the average room rate for Oakwood Residence Hanoi been in the past month?
The average room rate for Oakwood Residence Hanoi in the past month is 2904482.51 VND, compared to city's average of 1074395.68 VND.
What is the verified guest review consensus about Oakwood Residence Hanoi's food?
60.0% of our past guest ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Oakwood Residence Hanoi down in the review.
What is the typical rating that past Business travelers' have given to Oakwood Residence Hanoi?
Verified business travelers that have stayed at this property have given Oakwood Residence Hanoi an average rating of 9.0. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with older children have given to Oakwood Residence Hanoi?
Verified families with older children that have stayed at this property have given Oakwood Residence Hanoi an average rating of 9.1. You can look up more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
9.6
"Neat and clean and the staff are friendly and helpful!"
Trang
|
4 May 2023
9.6
"The rooms are clean, modern and well appointed;"
Antony
|
22 April 2023
8.8
"- Good location: 10-15 min drive away from the old town."
Harriet
|
6 April 2023
Oakwood Residence Hanoi
Take advantage of the many attractions Hanoi has to offer with a stay at Oakwood Residence Hanoi.
Oakwood Residence Hanoi offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi and shuttle services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Hanoi.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Oakwood Residence Hanoi. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. A night in at the serviced apartment's bar can be as fun as a night out with your travel companions.
Oakwood Residence Hanoi has vending machines for 24-hour available light snacks and/or drinks. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Oakwood Residence Hanoi are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the serviced apartment's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility. Have some easy fun without traveling far, while playing yoga room at Oakwood Residence Hanoi. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Around the property
Oakwood Residence Hanoi provides an excellent base for exploring the sights of Hanoi in-depth. An afternoon of browsing the works at Vietnam Museum of Ethnology located 3.6 km away can familiarize you with the local art scene.
9
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In view of the recent positive cases of SARS-COV 2 identified after the completion of the compulsory quarantine, the local health authorities have issued a decree (600/CD – BCD), dated May 5, 2021, which extends the mandatory quarantine from 14 to 21 days and requires all people coming from centralized quarantine centers or hotels to undergo an additional 7-days of self-isolation in their respective residences. This decree will apply to both new arrivals as well as those residents who return to Vietnam from an overseas trip.
Some services and amenities may be limited or unavailable. Please contact the property for more information.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Extra children breakfast price note:
- Children under 4 years old: free of charge.
- Children from 5-11 years old: charge VND 150,000 per night per child.
- Children from 12 years old and above: consider as an adult, charge VND 300,000 per night per child.
Show reviews that mention
Great property nestled in a good location ”
It’s close to all the best breweries and cafés . Hotel is itself very luxurious and offers a huge variety of facilities for guests to relax and unwind. Rooms are pretty spacious with a spectacular river side view. Staff are friendly and attentive.
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Dear Ayesha, Thank you for choosing Oakwood Residence Hanoi for your stay and sharing your gracious review. We are delighted to know you had a memorable stay and enjoyed our services and facilities. Your kind words will serve as a huge encouragement to all of our associates to continuously improve the quality of our services. We look forward to welcoming you back on your next staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Awesome stay”
A place who deliver all your need for a stay and i would a say much better for what you see in pics….staff is very helpful and delivers all your need
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Dear Manvendra, Thank you for sharing your feedback from your stay. We appreciate your kind compliments about the attentiveness and services from our staff, which makes us so proud of. We hope to have the pleasure of welcoming you back to Oakwood Residence Hanoi to create more memorable stay experiences with you. Yours sincerely, Nguyen Kim Hanh Front Office Manager
By far the best accommodation in Hanoi”
I booked this place twice while my family member was having a trip (honeymoon) in vietnam. Both times they were extremely helpful, kind, and to the point. They loved the place so much, so we helped them to book once more before they leave Vietnam. State of art swimming pool is a plus, but the real gem is their staff who’s eager to help at any time. Highly recommend!
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Dear Ms. Rachel, How wonderful it is to read your gracious review on your stay experience at Oakwood Residence Hanoi. It truly delights us that we could make your vacations memorable and enjoyable and you were satisfied with our associates' excellent service delivery which we are so proud of.. Thank you very much for your kind recommendation and we look forward to welcoming you and your family back in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Best Valued Overall”
First time staying at Vietnam and at this hotel so couldn’t benchmark against other hotels but this hotel is exceptionally great. Hotel staffs are decent in English, friendly & helpful in every ways. They are also fast in requests made. Cleanliness is good as well and the rooms are well taken care of. Definitely a place worth the price!!
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Dear Tin, It is amazing to read your review on your stay experience at Oakwood Residence Hanoi. We are happy to know you enjoyed your stay and our service levels. Thank you for mentioning about the cleanliness of the property, our associates' effectiveness and friendliness. We hope that we will have the pleasure of welcoming you back in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Super staff at Good hotel”
It seems newly built ans facility was nice. Especially the view from swimming pool was amazing. If I knew it has that nice view, I grab my swimming suit. And I am sure staffs make this hotel 5 Star. They were so kind, helpful and amazing. I have no idea how I can make good comment for them. I asked flower for my GF just 2 hour before arrive since I sent email to wrong address but They did. My girl friend still keep the picture of your flower. I appreciate for this! I ask them I am planning to cook for my GF and they gave me 1 bed(separated kitchen) room and I was so touched. They prepared my room can not have cooking smell at bed room. Thank you thank you thank you! Especially for the concierge team! I am sorry I forgot her name but all the team under her lead was amazing!
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Dear Chang, It gives us immense pleasure and pride in reading your review and knowing that you had a meaningful stay at our property. I am delighted to know that my team was responsive to your requests and were able to do their part in making your stay memorable. I am also highly appreciative of the fact that you took time to write such a generous review of your stay and shared examples of our service standards. Thank you. Thank you for staying with us and I hope that we will have the pleasure to welcome you back in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
Exceptional”
Very new and clean building. All staff are kind. Just breakfast is very disappointing
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Dear Ms. Taehee, Thank you for sharing your recent stay experience at Oakwood Residence Hanoi! We are happy to hear your nice words about the cleanliness of the property and the friendly services from our associates. In the meantime we do apologize for not meeting your expectations regarding the breakfast offering. We will definitely share with our Food and Beverage Manager to further study for our improvement, Thank you again and we hope to have the pleasure of welcoming back in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
What a shock”
This is the second time I visited Hanoi and I was shocked. The hotel is brand new just 3 months old. First, impression was that this hotel is really nice. I really did not expect to see a development like this. Hanoi is really growing fast. To top that up Kluadia (the reception), was being very nice and friendly and even ungraded my room from Studio to 2 Bed rooms. It was so nice of her. Even if there is no upgrade, the hotel itself, the friendliness of the staff, the view, the facilities etc. are more than enough for the price. By the way, the hotel is located near west lake, which is the high end area of Hanoi. So you will get the lake view. I recommend to check out the swimming pool where you can really see the view of the lake and enjoy yourself. Will definitely come to stay here again.
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Dear Sirin, Reading your review made our day! Thank you so much for choosing to stay with us and for your generous feedback, identifying not only our services and facilities but also acknowledging a member of our team who helped make your trip more memorable. We are delighted that you enjoyed your stay and hope to have the pleasure of welcoming you back in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
Best accommodation in Tay Ho ”
It was our first time in Hanoi. Not to mention all the 5star accommodations, it has an exquisite heated rooftop swimming pool and all the facilities were great. Hoteliers were kind and the bicycle helped us look around Tay Ho. Highly recommend!
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Dear Ms. Rachel, Thank you very much for sharing your feedback on your recent stay at Oakwood Residence Hanoi! We are delighted that you were satisfied with our facilities and services, especially our infinity pool with magnificent view over the West Lake. We definitely look forward to welcoming you back for another memorable staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Great property in the best location”
The Oakwood Residence Hanoi is a very well managed property in a most convenient location. Units are very well appointed, the staff extremely helpful, and the location is the most convenient relative to the airport and Hoan Kiem (Old Quarter). Kudos to the General Manager for such great job!
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Dear Stephane, Thank you for sharing your wonderful experience at Oakwood Residence Hanoi! We are truly delighted to know that you enjoyed our location, our facilities and our service. It would be a great pleasure to welcome you back and be of service to you again in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Lovely place”
5 stars for everything. Felt well taken care of and got great value for money.
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Dear Daniel, Thank you so much for your encouraging and heartwarming feedback of our property, particularly our service levels. We are happy that we were able to meet your expectations and you considered your stay as a good value. We hope that you will choose to stay at Oakwood Residence Hanoi again in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Fantastic and quiet ”
Location is out of the way and quiet pool was great
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Dear Craig, Thank you for your wonderful review of our property. We are glad that we met your expectation and look forward to welcoming you back in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Amazing place | Great view | Amazing facilities”
Top notch.
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Dear pranil, Thank you very much for your amazing review of our property. We are glad to know we met your expectation and you enjoyed your stay with us. We look forward to welcoming you back to Oakwood Residence Hanoi and being of service to you again. Yours sincerely, Nguyen Kim Hanh Front Office Manager
good location, nice rooms”
really good place , nice pool and very good rooms
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Dear Koh, Season's greetings from Oakwood Residence Hanoi! Thank you for sharing your great stay experience with us recently. We are delighted that we were able to make your stay a comfortable and enjoyable one. We wish you and your loved ones a wonderful holiday season and a Happy New Year ahead! Looking forward to welcoming you back in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Incredible Stay”
This hotel far exceeded our expectations in comfort and service. The staff was unbelievably helpful and attentive. Breakfast was delicious. The beds were very comfortable and the whole building was perfectly clean. Beautifully decorated and perfectly located on West Lake, just close enough to the hustle and bustle.
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Dear Kelcie, What a joy to read your review and to know you had a great stay with us! Firstly, thank you for choosing us during your recent visit to Hanoi. We are obviously delighted that you enjoyed our services and facilities and particularly happy to know that our team provided you with the attention you deserve. We certainly hope that your travels will bring you back to Hanoi and to Oakwood Residence in the near future. Sincerely, Humayoon (Tom) Shaikhzadeh
I spend the wonderful time”
Thanks to manager and all staff. Everyone is very kind and so delicate so our family feel so good! If i come back to hanoi, i will stay here! Thx al ot!
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Dear KYUNGEON, It is such a pleasure to read your gracious review of your recent stay at Oakwood Residence Hanoi. We are very delighted that we could make your stay memorable and enjoyable. We look forward to welcoming you and your family back in the near future should your travels bring you back to Hanoi. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Staff”
A+ for the staff! They really go out of their way to make you feel welcome. The pool had to be closed for a few days but they did their best to expedite things and it reopened earlier than scheduled. The manager was very helpful.
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Dear Mr. Leon, It is our pleasure to have your family stay with us at Oakwood Residence Hanoi! We are so glad to hear about your satisfying experience and thank you for praising our service levels. We look forward to welcoming your family back in the near future for another memorable staycation. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Home away from home”
Agoda made a mistake with the booking but the hotel was very polite and professional about it and fixed the problem. Great location, excellent facilities, and was overall an enjoyable stay.
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Dear Evan, Thank you for your staying with us and for your great review of our property. We are glad that you could have the enjoyable and comfortable stay and were generally satisfied with our facilities and service. We hope to have the pleasure to welcome you back to Oakwood Residence Hanoi for another memorable stay experience. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Great value-5 star for 4 star price”
Great value serviced apartment. Great staff and awesome breakfast. A bit far from the Old Quarter but 15 mins at most by taxi. Neighborhood feel around the hotel in Tay Ho.
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Dear Jason, Thank you very much for sharing your review of your stay experience. It gives us pleasure to know that you enjoyed our breakfast, our service as well as our location overlooking the West Lake that takes only few minutes to reach the Old Quarter. We look forward to having an opportunity to welcome you back at Oakwood Residence Hanoi. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Nice place ”
The staff were extremely friendly and helpful. Clean and great facilities including the heater pool which my daughter loved!
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Dear Bianca, Thank you so much for sharing your review of our property. We are delighted to hear about your satisfying experience and appreciate your kind words about our service and facilities. We look forward to having the pleasure of welcoming you back to Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager
Great apartment and amenities”
Normally, we stay in the touristy Old Quarter of Hanoi, but for this trip we wanted to feel like locals. The Oakwood made us feel like we were at home and the apartment itself had great amenities. Will stay here again for the next trip
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Dear Marian, Thank you for choosing to stay with us recently and for the wonderful review. While we certainly understand the charm and attraction of being in the Old Quarter our neighborhood also has a lot to offer - peace, tranquility, amazing views of Tay Ho, numerous restaurants and cafes, etc., etc. We are delighted that our team made you feel at home on this visit and that you enjoyed our facilities. Our next goal is to convert you to choose Oakwood Residence Hanoi for all your future trips! Sincerely, Humayoon (Tom) Shaikhzadeh