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Private beach, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island
Bungalow Twin - Room plan, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island
Facilities, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island
Lobby, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island
a row of beach chairs sitting on top of a sandy beach, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island
a table topped with plates of food on top of a beach, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island
Swimming pool, Ocean Bay Phu Quoc Resort & Spa in Phu Quoc Island

Removed from saved list

9.0

Exceptional

778 reviews

778 reviews

Beach14
Breakfast9
View7
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Long Beach 4.7 km
Duong Dong Market 4.9 km
Phu Quoc Countryside 8.2 km
Phu Quoc Waterfall 11.8 km
Vinwonders Phu Quoc 13.6 km
Vinpearl Safari 14.2 km
Ho Quoc Temple 18.9 km
Sao Beach 24.1 km
Phu Quoc Prison 25.2 km
Nearby landmarks
Snorkeling spot 390 m
Phu Quoc Gallery of Contemporary Art (GoCA) 810 m
PQ LITTLE MART 990 m
Doi's Store 1.0 km
Happy Farm PQ 1.4 km
La Paloma 1.6 km
K+Mark 4.0 km
Fish Sauce Factory 4.4 km
Da Ban Stream 4.4 km
Fruits 4.4 km
Newly built in 2021

Ocean Bay Phu Quoc Resort & Spa

Đường Dinh Bà, Ong Lang, Phu Quoc Island, Vietnam, 95000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ong Lang part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Newly built

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Swimming pool [outdoor]
Mind - Body
Yoga room
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Private beach

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

10 travelers have booked today.

Value for money9.1
Distance to city center8,5km
Location rating8.9
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport12.1 km

Rooms available at Ocean Bay Phu Quoc Resort & Spa

Grand Garden View King Room
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Bungalow - Garden View
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Bungalow Twin
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Presidential Villa with Private Pool
...
  • Ocean view
  • Balcony/terrace
  • 1 queen bed & 2 queen beds ...
Enter dates to see prices
Grand Garden View Twin Room
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
President Villa Bayfront Ong Lang
...
  • Sea view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Villa Twin Room - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Villa Bayfront Ong Lang 1 bedroom
...
  • Room size: 120 m²/1292 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Villa Bayfront Ong Lang 2 Bedrooms
...
  • Room size: 180 m²/1938 ft²
  • Sea view
  • 1 queen bed & 1 king bed
Enter dates to see prices
Villa Bayfront Ong Lang 3 Bedrooms
...
  • Room size: 260 m²/2799 ft²
  • Sea view
  • 1 double bed & 1 double bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ocean Bay Phu Quoc Resort & Spa?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ocean Bay Phu Quoc Resort & Spa?

Ocean Bay Phu Quoc Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ocean Bay Phu Quoc Resort & Spa has a car park available for guests. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the resort can arrange taxi service.

Is breakfast offered at Ocean Bay Phu Quoc Resort & Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Ocean Bay Phu Quoc Resort & Spa. There's an additional charge of 500000 VND for adults and 300000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Ocean Bay Phu Quoc Resort & Spa?

Ocean Bay Phu Quoc Resort & Spa features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

Can special events be hosted at Ocean Bay Phu Quoc Resort & Spa?

Large events and gatherings such as weddings and engagements can be hosted at Ocean Bay Phu Quoc Resort & Spa. Small or intimate events like birthday parties and honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly.

Can business events be hosted at Ocean Bay Phu Quoc Resort & Spa?

On-site venues and convenient event services make Ocean Bay Phu Quoc Resort & Spa an ideal choice for hosting conferences.

What is the smoking policy at Ocean Bay Phu Quoc Resort & Spa?

Ocean Bay Phu Quoc Resort & Spa does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Ocean Bay Phu Quoc Resort & Spa?

Restaurants including Cottage Village Restaurant, Sakura and Midori Restaurant & Lounge are popular in Ocean Bay Phu Quoc Resort & Spa’s neighborhood which is known as Ong Lang.

What popular shopping places are close to Ocean Bay Phu Quoc Resort & Spa?

Shopping options in Ocean Bay Phu Quoc Resort & Spa’s Ong Lang neighborhood include PQ LITTLE MART.

What are popular attractions near Ocean Bay Phu Quoc Resort & Spa?

Ocean Bay Phu Quoc Resort & Spa’s location in the Ong Lang neighborhood makes it close to famous attractions including Phu Quoc Gallery of Contemporary Art (GoCA).

What popular beaches are close to Ocean Bay Phu Quoc Resort & Spa?

Ocean Bay Phu Quoc Resort & Spa’s Ong Lang neighborhood also includes Ong Lang Beach and Cua Can Beach.

What popular natural sightseeing spots are close to Ocean Bay Phu Quoc Resort & Spa?

Ocean Bay Phu Quoc Resort & Spa’s nearby natural sights include Happy Farm PQ located in the same Ong Lang area.

See map

Explore the neighborhood

What people love about Ocean Bay Phu Quoc Resort & Spa

  • 8.4

    Excellent
    Staff 

    "The resort itself is nice and clean, great facility, very helpful and attentive staff."

    Yen

    |

    26 March 2023

  • 9.6

    Exceptional
    Cleanliness

    "Everything cleaned and well maintained."

    Lutfi

    |

    5 March 2023

  • 8.8

    Excellent
    Location

    "Very nicely located, great gardens & beaches, pool."

    Thomas

    |

    19 March 2023

Property ranking|Compared to 832 Phu Quoc Island properties
See all rankings
Service score
9.4/10
Value for money score
9.1/10
Cleanliness score
9.2/10
Couples review score
9.2/10
Better than
95
%
of Phu Quoc Island properties
Better than
94
%
of Phu Quoc Island properties
Better than
94
%
of Phu Quoc Island properties
Better than
94
%
of Phu Quoc Island properties
Overall rating:

9

Exceptional
778 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.9
Read all reviews >
What travelers say they love:
The breakfast was amazing and we really enjoyed our evening ...
Maria from Ireland
Group
More about Ocean Bay Phu Quoc Resort & Spa

More about Ocean Bay Phu Quoc Resort & Spa

Ocean Bay Phu Quoc Resort & Spa

Getting in and around Phu Quoc Island is a breeze when staying at Ocean Bay Phu Quoc Resort & Spa, located right in the heart of the city. Get ready for an adventure with a stay at Ocean Bay Phu Quoc Resort & Spa.
Ocean Bay Phu Quoc Resort & Spa provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi services provided by the resort make exploring Phu Quoc Island even more convenient.
If you plan to arrive by car, you'll appreciate the resort's available parking, right on-site. The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the resort's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Ocean Bay Phu Quoc Resort & Spa. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Ocean Bay Phu Quoc Resort & Spa include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television, is provided for guests in select rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Ocean Bay Phu Quoc Resort & Spa. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Ocean Bay Phu Quoc Resort & Spa with all the activities and facilities provided. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar.


Around the property

Take advantage of the opportunity to explore Phu Quoc Island while in the city. The best way to remember your time in Phu Quoc Island is with a nice gift at Duong Dong Market located about 4.9 km away.


Reasons to stay here

This resort beats 94% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This resort scores higher than 94% of the city's accommodations for cleanliness.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Private beach
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • Mirror
  • Non-smoking
  • Shower
  • Wi-Fi [free]

Location

Đường Dinh Bà, Ong Lang, Phu Quoc Island, Vietnam, 95000
Excellent
Location

8.9

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    12.1 km
  • Sihanouk International Airport (KOS) - Cambodia
    48.7 km
Hospital or clinic
  • Tram Y Te Xa Cua Can
    4.7 km
Shopping
  • Duong Dong Market
    4.9 km
Convenience store
  • PQ Little Mart
    980 m

What's nearby

Popular landmarks
  • Long Beach
    4.7 km
  • Duong Dong Market
    4.9 km
  • Phu Quoc Countryside
    8.2 km
  • Phu Quoc Waterfall
    11.8 km
  • Vinwonders Phu Quoc
    13.6 km
  • Vinpearl Safari
    14.2 km
  • Ho Quoc Temple
    18.9 km
  • Sao Beach
    24.1 km
  • Phu Quoc Prison
    25.2 km
Nearby landmarks
  • Snorkeling spot
    390 m
  • Phu Quoc Gallery of Contemporary Art (GoCA)
    810 m
  • PQ LITTLE MART
    990 m
  • Doi's Store
    1.0 km
  • Happy Farm PQ
    1.4 km
  • La Paloma
    1.6 km
  • K+Mark
    4.0 km
  • Fish Sauce Factory
    4.4 km
  • Da Ban Stream
    4.4 km
  • Fruits
    4.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
Getting around
  • Distance from city center8,5km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)500000 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 96
  • Room voltage220
  • Year property opened2021
  • License Id / Local Tax ID/ Entity NamePVBOL5B

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Ocean Bay Phu Quoc Resort & Spa from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.2
Facilities9.1
Location8.9
Service9.4
Value for money9.1
High score for Phu Quoc Island
Rating
9+ Exceptional (77)
8-9 Excellent (22)
7-8 Very Good (11)
6-7 Good (1)
<6 Below Expectation (6)
Time of the year
Mar - May (38)
Jun - Aug (9)
Sep - Nov (13)
Dec - Feb (57)

Show reviews that mention 

Showing 117 verified guest comments
12345
10.0
Exceptional
Thimydung from Germany
Couple
Grand Garden View King Room
Stayed 5 nights in December 2021

Amazing personal attention to customers”

Two things that are the best about Ocean Bay: the absolutely breathtaking infinity pool and the 100% devoted Nhan (Guest relationship manager). Thanks to Nhan, we had a perfect 6-day stay with every single request large to small satisfied. No doubt Ocean Bay will become among the top paradise corners of Phu Quoc. Would absolutely recommend and cannot wait to be back next time!

Reviewed December 13, 2021

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Thank you for choosing Ocean Bay Resort & Spa Phu Quoc as destination for your holiday in Phu Quoc island. We are very happy that you had a wonderful time enjoying your stay at Ocean Bay Resort & Spa Phu Quoc. We hope to welcome you and your family come back to Phu Quoc in the near future and Ocean Bay Resort & Spa Phu Quoc.

Responded January 15, 2022
Ocean Bay Phu Quoc Resort & Spa
9.6
Exceptional
Ann from Vietnam
Solo traveler
Bungalow Room
Stayed 3 nights in December 2021

Exceptional”

Stayed here for 4 days and 3 nights and I wish I had stayed longer. The staff was professional and helpful. The breakfast buffet was amazing! There's a variety of food to choose from and it changed from day to day. The room was really spacious and I love the style and furnishings. The bathroom was just perfect, I really loved the bathtub. It was beachfront, so you could just lounge around all day. They even have the kayak free and available to all guests. It was a magical stay for me. I will definitely be staying here again and recommending it to friends.

Reviewed January 09, 2022

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Thank you for choosing Ocean Bay Resort & Spa Phu Quoc as destination for your holiday in Phu Quoc island. We are very happy that you had a wonderful time enjoying your stay at Ocean Bay Resort & Spa Phu Quoc. We hope to welcome you and your family come back to Phu Quoc in the near future and Ocean Bay Resort & Spa Phu Quoc.

Responded January 15, 2022
Ocean Bay Phu Quoc Resort & Spa
10.0
Exceptional
Duc from Vietnam
Couple
Executive Sea View
Stayed 2 nights in December 2021

One of the best resort ever!”

Location is between Dong Duong town and Vin GrandWorld, Staffs are friendly, helpful (specially thank to Helen-receptionist). The pool and the beach are fantastic.

Reviewed December 13, 2021

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Thank you for choosing Ocean Bay Resort & Spa Phu Quoc as destination for your holiday in Phu Quoc island. We are very happy that you had a wonderful time enjoying your stay at Ocean Bay Resort & Spa Phu Quoc. We hope to welcome you and your family come back to Phu Quoc in the near future and Ocean Bay Resort & Spa Phu Quoc.

Responded January 15, 2022
Ocean Bay Phu Quoc Resort & Spa
9.6
Exceptional
Chloe from Vietnam
Family with young children
Stayed 5 nights in April 2021

Blissful tranquility ”

Ocean Bay was a perfect 5 night stay for us. From start to finish the staff were amazing and the room was kept spotless throughout. I would like to thank Dominique and Nick particularly but a warm thank you to the team as a whole. We will be back in a month or two for 7 nights. One small suggestion would be an addition of a children’s menu as it would give us some easy options for our son. Kindest regards Marc and Chloe

Reviewed May 05, 2021

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Thank you for choosing Ocean Bay Resort & Spa Phu Quoc as destination for your holiday in Phu Quoc island. We are very happy that you had a wonderful time enjoying your stay at Ocean Bay Resort & Spa Phu Quoc. We hope to welcome you and your family come back to Phu Quoc in the near future and Ocean Bay Resort & Spa Phu Quoc.

Responded January 13, 2022
Ocean Bay Phu Quoc Resort & Spa
9.2
Exceptional
Ngoc from Vietnam
Solo traveler
Grand Garden View King Room
Stayed 1 night in June 2022

Good resort ”

Very potential to be one of the best resort in Phu Quoc for its fantastic view and natural features and beautiful clean beach as well as the design and settings … however there’s a horrible drawback : the terrible and pricey foods and the poor soundproofing between the downstairs and upstairs rooms

Reviewed June 04, 2022

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9.2
Exceptional
CHEE from Malaysia
Couple
Bungalow - Garden View
Stayed 2 nights in May 2022

Nice environment, helpful staff”

Nice play to stay in. Decent breakfast. Staff were helpful even in getting taxi for us. Then a day later, only we realized we could just call Grab. The Thai restaurant there serves some decent Thai food too..

Reviewed May 25, 2022

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8.8
Excellent
Bao from Vietnam
Group
Bungalow Room
Stayed 2 nights in March 2022

Best place to relax!”

The location is quite far from Duong Dong central, but it would be the best choice for a small family, especially for kids. Beach clean with transparent water, you could see fishes, even small crabs swimming. Good Staff service, food and beverage are acceptable.

Reviewed March 23, 2022

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9.2
Exceptional
CHEE from Malaysia
Couple
Bungalow - Garden View
Stayed 2 nights in May 2022

Nice environment, friendly staff”

Nice place, friendly staff. Food was good.

Reviewed May 25, 2022

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8.0
Excellent
Cherie from Vietnam
Family with young children
Beachfront Pool Villa
Stayed 2 nights in February 2022

Very good”

Very clean and a nice quiet beach. Staff and service is poor.

Reviewed February 05, 2022

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6.0
sheryl from United States
Couple
Stayed 5 nights in December 2021

BEAUTIFUL LOCATION but”

Remember this resort has just opened! The staff are almost ALL trainees. The girls in the dining room were excellent but otherwise ... we are foreigners so not being able to communicate in English is an issue. The rooms are nicely appointed BUT the outdoor shower/bathroom area is a haven for mosquitos The beach is perfect but the lounge chairs too, too heavy to move to the sand

Reviewed January 09, 2022

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Ocean Bay Resort & Spa Phu Quoc sincerely apologizes for your bad experiences when booking services at the resort. Your feedback is an extremely valuable contribution to help us improve the service quality of the resort in the future. Please give us your phone number, our Customer Service Department will contact to listen and resolve your complain. Once again, Ocean Bay Resort & Spa Phu Quoc sincerely apologizes to you!

Responded January 15, 2022
Ocean Bay Phu Quoc Resort & Spa
6.4
Good
Nguyen from Vietnam
Family with young children
Villa Twin Room - Non-Smoking
Stayed 2 nights in May 2022

Good sea view”

I like morderm design therefore it

Reviewed May 03, 2022

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2.4
Thu from Vietnam
Group
Stayed 2 nights in December 2021

FALSE ADVERTISING. SCAMMY. BAD ATTITUDE MANAGER”

Ocean Bay Resort Phu Quoc has potentials to be an amazing hotel but it’s a shame that it hired an unprofessional and unknowledgeable manager. Plus, it’s very far away from the center so it’s quite inconvenient to go anywhere. Its price is similar to nicer resorts such as Mango, Movenpick, or the Shell,... so I would rather pay other resorts and have a completely peaceful vacation with well-trained staff instead of haggling with an ill-mannered manager. One time is enough and I would never come back nor would I recommend it to anyone. I booked 2 OCEAN-VIEW Bungalows and 1 Villa and my experience at Ocean Bay Phu Quoc was a giant disappointment. First, my check-in process was a total hot mess. I booked The Villa with a description of 2 single beds AND 1 king bed. However, when i got there, the receptionist told me that i booked the villa with only 1 bed. I was confused so i logged in my booking and my booking clearly states that i have 2 single beds AND 1 king bed. I showed this to the receptionist and he said he will get someone to talk to me. Another guy came out and said this is their mistake and they will compensate me with “some benefits” and an extra bed in the room. I booked this villa for 3 adults and I wasn't willing to cram all of my family into one small bedroom. So, I demanded an explanation. This is when their center manager-Tony/Tuan showed. He got an extremely aggressive tone and horrible attitude . He told me there’s no such product as the villa with 2 single beds and 1 king bed. He even showed the booking slip which just states “ 1 kitchen villa” and i asked him “ okay but this slip didn’t show me how many beds will be in there. It just says 1 kitchen” but he was so sure that “1 kitchen” means “1 bedroom.” Eventually, my family got very tired after an hour of argument so we had to settle down for the extra bed solution. When we got to the villa, it actually had 2 rooms with 2 single beds and 1 king bed. Tony was so surprised and he himself didn’

Reviewed December 07, 2021

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Ocean Bay Resort & Spa Phu Quoc sincerely apologizes for your bad experiences when booking services at the resort. Your feedback is an extremely valuable contribution to help us improve the service quality of the resort in the future. Please give us your phone number, our Customer Service Department will contact to listen and resolve your complain. Once again, Ocean Bay Resort & Spa Phu Quoc sincerely apologizes to you!

Responded January 15, 2022
Ocean Bay Phu Quoc Resort & Spa
8.4
Excellent
tammie from United States
Couple
Bungalow Room
Stayed 2 nights in April 2023

Excellent”

Food during lunch not too many choices and below satisfactory. Breakfast buffet was good. Need better service at the pool. No one came to check to see if we need any drinks or food. Room is unique and memorable experience but the water shower was very hard to control.

Reviewed April 06, 2023

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8.8
Excellent
Adam from Poland
Couple
Grand Garden View King Room
Stayed 3 nights in April 2023

Excellent”

Everything you would expect booking such a hotel. I had an upper floor garden view apartment which was just fine except some noise from the hotel's buggy running back and forth and unfortunately neighbouring guests (the rooms are semi-open). Also note the sea by the beach near the hotel is really shallow.

Reviewed April 05, 2023

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8.0
Excellent
Thao from Vietnam
Couple
Premium Jungle Bungalow (King)
Stayed 2 nights in March 2023

Very good”

Good stay

Reviewed April 01, 2023

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8.4
Excellent
Sam from Germany
Couple
Bungalow Room
Stayed 1 night in March 2023

Nice Pool with Great Service”

Very nice infinity pool with great service. Shoutout to the receptionist Taara especially as she reach out to me personally when there is cancellation on the morning yoga as it was fully booked earlier. Great gesture from Taara and the team! Thank you!

Reviewed March 31, 2023

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10.0
Exceptional
phạm from Vietnam
Couple
Premium Jungle Bungalow (King)
Stayed 2 nights in March 2023

Exceptional”

a spectacular sunset view on resort private beach. Bungalow style is unique and close to nature

Reviewed March 29, 2023

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8.4
Excellent
Yen from Vietnam
Couple
Grand Garden View King Room
Stayed 1 night in March 2023

Nice stay, but littering beach”

The resort itself is nice and clean, great facility, very helpful and attentive staff. The water in our room was a bit smelly though. The beach is littering. We and many other guests were picking up litter and debris while we were swimming in the ocean. I think that must have come from the town nearby. It's probably not the resort problem but the local authority should do something. It is really sad. One more note, the gigantic mermaid statue at the Bay restaurant is totally out of the place, and unnecessary. It ruins the natural scene. I wish they had put something else cool or nothing at all.

Reviewed March 27, 2023

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9.6
Exceptional
Ngoc from United Kingdom
Couple
Executive Sea View
Stayed 2 nights in April 2022

Perfect for anniversary”

Amazing and beautiful location

Reviewed March 25, 2023

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8.8
Excellent
Thomas from Germany
Couple
Executive Sea View
Stayed 3 nights in March 2023

Beautiful spot”

Very nicely located, great gardens & beaches, pool. Outstanding kind staff. Wonderful beach Yoga classes in the morning. And a lot of insta queens 😂

Reviewed March 19, 2023

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