Odst Al-Madinah
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Central Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al Masjid an Nabawi. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.
Airport transfer
Valet parking
Shuttle service
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Communication”
Staff and reception need to improve english communication Near to masjid an nabawi Near food court
See room deals
Worth living ”
Toilets needs proper cleaning
See room deals
Cleanliness was not as expected”
Cleanliness was not as expected especially blankets were very dirty, small room size with very noisy exhaust fan. Parking exit is very small
See room deals
Above average”
Good location but bad maintenance of hotel
See room deals
Above average”
Hotel is at good location and parking is also available. But reception staff need to be quick it take me 30 min to have room key from reception. Bathroom is not in good shape
See room deals
Cleanliness & house keeping poor”
House keeping and Cleanliness this was very poor an basic room amenities were not available.
See room deals
Friendly ”
Good location
See room deals
Horrible place to be in ”
It is so dirty and their bathroom is the worst.
See room deals
Acceptable”
Dated infrastructure and poor cleaning / hygiene.
See room deals
Very very bad service.”
The staff is very rude, they don't know how to deal with guests, threatening guests like non human, even they refuse to give me the invoice. Sink in toilet was broken and fixed with silicone glue, door of cupboard was broken, air-conditioning was not good, after 1 hour running it on highspeed and temperature was selected min i.e.15c, it was feeling comfortable. They security guy was abusing.
See room deals
Worse experience of my life”
Booked 2 rooms for 4 nights with full advance payment. Reached hotel around 23:30 hrs, staff at duty denied my booking and said they haven't received any payment from agoda. On repeated insists to verify from his team he responded rudely and asked to either come tomorrow afternoon or pay again for the booking. So paid again as it was not convenient to find another hotel at that time. Next day the reception staff admitted that it was misunderstanding but instead of being apologetic they said me to check at evening if they have the cash to return. After multiple visits to administration finally i got my cash back on 4th day and that too after contacting to Marketing Manager. In short it was my worse experience where hotel staff was least bothered for customer services. Highly Not Recommended!!!
See room deals
Hotel reception is not good and you have to wait for check-in. I waited 1 hour. ”
Location is good. Property contacts and reception are not good.
See room deals
Bad Hotel”
- Very small rooms - Old and small beds - Team is not helping (Reception, maintenance,..etc) - Room Service is limited
See room deals
Bad customer service”
The hotel is not clean at all, furniture became very old including the dirty wall paper. They never answer your call from rooms regardless what the time is of you call. What if the guest has a medical issue and requires some helps !!! Reception desk was empty at the night. The cleaner was very helpful and helped me to check my room key.
See room deals
NOT 4-STAR at ALL”
This hotel is claimed to be 4-star rating, this might be true in some imaginary world but in real world this hotel barely deserves 1-star
See room deals
Bad hotel , no one listens to you, no towels,no water , no tea, no coffee, no kettle no phone , Very”
Bad hotel , no one listens to you, no towels,no water , no tea, no coffee, no kettle no phone , Very bad hotel
See room deals
Really old and unclean place. Doesn't worth the money paid. Facilities were lacking”
Pros : it's in the outer circle of hotels in Madinag Haram Cons: Dirty rooms, no facilities in the room at all, no room cleaning service, parking spots were narrow and the entrace is the exit, staff are helpful but slow, break food are low quality.
See room deals
Worst hotel.”
Worst hotel. Whatever facilities they show on photos are not bein provided. Very bad behaviour of counter staff.
See room deals
Very dirty room”
Dirty room carpet and small room worst hotel in madina
See room deals
Very poor rooms and facilities ”
In a nutshell better Agoda should remove this hotel from booking list
See room deals