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iStay Hotel
Standard Double Room - Bedroom, iStay Hotel in Penang
Lobby, iStay Hotel in Penang
Lobby, iStay Hotel in Penang
Exterior view, iStay Hotel in Penang
Exterior view, iStay Hotel in Penang
Public areas, iStay Hotel in Penang

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8.4

Excellent

808 reviews

808 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Masjid Pakistan

150 m

Philomatic Society (Sun Yat Sen Memorial Centre)

160 m

Penang Time Square

190 m

Ghee Hiang

260 m

Sentral Technology College Penang

270 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

1.3 km

Armenian Street

1.4 km

Khoo Kongsi

1.5 km

Chew's Jetty

1.9 km

Pinang Peranakan Mansion

1.9 km

Closest landmarks
Pharmacy

70 m

Lim Skin Specialist Clinic

240 m

Church of Our Lady Sorrows

400 m

Penang Times Square

450 m

Penang Nagarathar Sivan Temple

450 m

iStay Hotel

94 - 96 Jalan Ragoon, Georgetown, Penang, Malaysia, 10400 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.

Highlights

Located in heart of Penang

Check-in [24-hour]

790 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Wi-Fi in public areas

Daily housekeeping

Car park [charges apply]

Smoke-free property

CCTV in common areas

Fire extinguisher

This property is in high demand!

7 travelers have booked today.

Value for money8.6
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at iStay Hotel

Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices
Super Deluxe Room
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at iStay Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to iStay Hotel?

    Parking is available for an additional charge.

    What is the smoking policy at iStay Hotel?

    IStay Hotel does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to iStay Hotel?

    Komtar Bus Terminal is the closest train, metro, or bus station, about 800 m away from iStay Hotel.

    What restaurants are nearby iStay Hotel?

    Restaurants including Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear are popular in iStay Hotel’s neighborhood which is known as Georgetown.

    What popular shopping places are close to iStay Hotel?

    Located in the Georgetown area, iStay Hotel is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Penang Time Square.

    What are popular attractions near iStay Hotel?

    Guests at iStay Hotel can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

    What popular natural sightseeing spots are close to iStay Hotel?

    IStay Hotel is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.

    See map

    Explore the neighborhood

    What people love about iStay Hotel

    • 9.6

      Exceptional
      Staff 

      "Quite suprised very clean room,friendly staff and good location."

      Samin

      |

      23 March 2023

    • 10

      Exceptional
      Staff 

      "We stayed more than 10 days in iStay hotel and it was really nice ! The staff was friendly and the room very clean."

      Paul

      |

      19 March 2023

    • 10

      Exceptional
      Location

      "Hotel room is okay and near kedai makan."

      Lydia

      |

      14 March 2023

    Property ranking|Compared to 2,904 Penang properties
    See all rankings
    Cheapest price score
    Couples review score
    8.5/10
    Value for money score
    8.6/10
    Cleanliness score
    8.8/10
    Better than
    95
    %
    of Penang properties
    Better than
    93
    %
    of Penang properties
    Better than
    92
    %
    of Penang properties
    Better than
    92
    %
    of Penang properties
    Overall rating:

    8.4

    Excellent
    782 reviews
    Cleanliness
    8.7
    Facilities
    7.7
    Location
    8.6
    Read all reviews >
    What travelers say they love:
    Overall was pretty clean and have friendly staff
    Diane from Australia
    Couple
    More about iStay Hotel

    More about iStay Hotel

    iStay Hotel

    You'll love the exceptional convenience during your stay at iStay Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at iStay Hotel, located just 1.9 km from the famous Pinang Peranakan Mansion.
    Take advantage of a wealth of unrivaled services and amenities at iStay Hotel. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel's daily housekeeping will make staying in a great choice.
    The hotel is entirely non-smoking.
    Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water and instant coffee are available in some select rooms.
    You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.


    Around the property

    Venture outside iStay Hotel and explore Penang during your stay. Your first day during your stay at iStay Hotel should include a visit to Chew's Jetty located 1.8 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.3 km away, which people travel great distances to see.


    Reasons to stay here

    Spend less here on rooms than you would at 97% of other accommodations in the city.
    Verified reviews score this hotel higher than 92% of accommodations in the city on value for money.
    Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.7

    Most talked about facilities

    Housekeeping

    28 mentions

    Breakfast

    9 mentions

    Car Park

    9 mentions

    Food & Dining

    8 mentions

    Languages spoken
    • English
    • Malay
    • Tamil
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Services and conveniences
    • Daily housekeeping
    • Elevator
    • Smoke-free property
    • Smoking area
    Access
    • CCTV in common areas
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    Getting around
    • Car park [charges apply]
    Available in all rooms
    • Air conditioning
    • Closet
    • Desk
    • Free bottled water
    • Linens
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Towels
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • American
    • Asian
    • Halal
    • Italian

    Location

    94 - 96 Jalan Ragoon, Georgetown, Penang, Malaysia, 10400
    Excellent
    Location

    8.6

    Airports
    • Penang International Airport (PEN)
      14.5 km 26 min drive
    • Sultan Abdul Halim Airport (AOR)
      87.1 km
    Public transportation
    • Komtar Bus Terminal
      810 m
    • Pengkalan Raja Tun Uda Bus Terminal
      2.1 km
    Hospital or clinic
    • Pharmacy
      70 m
    Shopping
    • Gurney Plaza
      2.8 km
    Convenience store
    • 7 Eleven
      110 m
    Cash withdrawal
    • ATM
      130 m

    What's nearby

    Popular landmarks
    • Cheong Fatt Tze - The Blue Mansion
      1.3 km
    • Armenian Street
      1.4 km
    • Khoo Kongsi
      1.5 km
    • Chew's Jetty
      1.9 km
    • Pinang Peranakan Mansion
      1.9 km
    • Penang Fort Cornwallis
      2.3 km
    • Kek Lok Si Temple
      5.9 km
    • Batu Ferringhi Beach
      10.4 km
    • Entopia
      12.4 km
    • Escape Theme Park
      12.5 km
    Nearby landmarks
    • Pharmacy
      70 m
    • Masjid Pakistan
      150 m
    • Philomatic Society (Sun Yat Sen Memorial Centre)
      160 m
    • Penang Time Square
      190 m
    • Lim Skin Specialist Clinic
      240 m
    • Ghee Hiang
      260 m
    • Sentral Technology College Penang
      270 m
    • The One Academy Penang
      270 m
    • KDU College Penang
      320 m
    • Anson Road Market
      340 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    The property
    • Number of rooms 15

    Property announcements

    The property does not have tea available until further notice

    Reviews of iStay Hotel from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.7
    Facilities7.7
    Location8.6
    Service8.4
    Value for money8.6
    High score for Penang
    Rating
    9+ Exceptional (158)
    8-9 Excellent (50)
    7-8 Very Good (72)
    6-7 Good (19)
    <6 Below Expectation (31)
    Time of the year
    Mar - May (54)
    Jun - Aug (77)
    Sep - Nov (76)
    Dec - Feb (123)

    Show reviews that mention 

    Showing 330 verified guest comments
    12345
    10.0
    Exceptional
    jasmine from Malaysia
    Couple
    Standard Double Room
    Stayed 2 nights in December 2018

    Small yet Comfortable”

    Pros : Convenient, hawker stall is just downstairs, they even have a italian restaurant that serves pretty good food. In the middle of everything. Food , sightseeing, jetty and shopping malls. Receptionist is friendly, room is small but very clean same goes to the toilet. Refillable water is provided at the counter. They do serve welcome drinks too. Cons : Parking is limited, no lifts( only stairs) but im okay with that,sound proofing is okay. Overall : It is a very nice place to stay, everything looks new, has a vintage touch on it. The place has practically everything from water to basic bathroom amenities. Would totally recommend this place and will come back again! Thank you for the wonderful stay!

    Reviewed February 18, 2019

    See room deals

    10.0
    Exceptional
    Kristina from Vietnam
    Couple
    Deluxe Double Room
    Stayed 2 nights in February 2019

    Excellent service and wonderful hotel! ”

    Check in was easy, and the staff was super friendly and helpful. The room looked exactly like the photos and the bed was very comfortable and soft. I also really liked the rain shower in the bathroom. The man working in the restaurant (maybe the owner, not exactly sure) was wonderful and friendly, he made sure we had a great breakfast and gave us advice about what to do and how to get around the city. Would absolutely recommend to anyone!

    Reviewed February 06, 2019

    See room deals

    10.0
    Exceptional
    Ashley
    Group
    Deluxe Double Room
    Stayed 3 nights in July 2019

    Definitely the best! ”

    We have to commend Uncle Chua or Kua he was the best so nice super helpful and accommodating . Thank you! If you’re going to Penang this hotel is the best place to stay! We guarantee its best facilities affordable and quality stay also with the nicest staff!

    Reviewed July 31, 2019

    See room deals

    Delighted to hear your words of praise, Ashley ! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Ravneet

    Responded July 31, 2019
    iStay Hotel
    10.0
    Exceptional
    Mark from United Kingdom
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in January 2020

    Excellent for the price.”

    The hotel is so comfortable, clean and quiet. The hotel staff are super friendly too.

    Reviewed January 29, 2020

    See room deals

    9.6
    Exceptional
    Pauline from Malaysia
    Couple
    Deluxe Double Room
    Stayed 1 night in July 2019

    Good location”

    It's a small hotel with reasonable room size area which can easily accommodate two cabin luggages. Staff are extremely friendly and accommodating. Towels, bedsheets , comforter, etc are very clean. Comes with a hair dryer in the bath. Great location with lots of hawkers food surrounding it.

    Reviewed July 09, 2019

    See room deals

    Hi, Pauline! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Cheshta

    Responded July 10, 2019
    iStay Hotel
    9.2
    Exceptional
    Benjamin from Malaysia
    Solo traveler
    Deluxe Double Room
    Stayed 1 night in August 2019

    A Steal Deal”

    Perfect location. Various cuisines just a stone throw away. Staffs are very friendly, especially Akila and Lina whom attended me. Wifi coverage is great with fast internet connection. I stayed there for 5 nights and guess what, for customer who stays there more than 3 nights, you get free 4kg laundry. Air cond is cold enough, bed sheets, toilet, towels are all clean, unlimited drinking water supply. Just to voice out some drawbacks: soundproofing of the room is not great but it is understandable bcos this is a heritage boutique hotel, make sure you bring your own tooth brush, tooth paste and for those who drives, it might be a pain to find a parking space. I would give 9.5 out of 10 for this hotel and I will definitely come back again.

    Reviewed August 13, 2019

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    Hi Benjamin ! For us, guest experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Zara

    Responded August 14, 2019
    iStay Hotel
    10.0
    Exceptional
    Fenny from Indonesia
    Family with teens
    Standard Double Room
    Stayed 4 nights in April 2019

    GREAT LOCATION”

    Room was cleaned, staff was helpful. Very near to food court.

    Reviewed April 10, 2019

    See room deals

    10.0
    Exceptional
    Tan from Malaysia
    Solo traveler
    Deluxe Double Room
    Stayed 2 nights in March 2020

    Good Hotel”

    The hotel very clean and value of money...location very good...

    Reviewed March 09, 2020

    See room deals

    10.0
    Exceptional
    Krzysztof from Poland
    Solo traveler
    Standard Double Room
    Stayed 3 nights in January 2019

    Lovely Hotel ”

    Lovely small hotel in beautify restored building, very close to all delicious food, with super friendly staff Definitely recommend!!

    Reviewed January 18, 2019

    See room deals

    10.0
    Exceptional
    Amberina from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in January 2019

    Good and comfy stay”

    All are good. If bath mat can be provided would be perfect

    Reviewed January 30, 2019

    See room deals

    9.6
    Exceptional
    Dewi from Indonesia
    Couple
    Deluxe Double Room
    Stayed 3 nights in January 2019

    Good location”

    Near food street, clean, friendly, free laundry cause we stay 3 nights. Our room is near the street, so a little bit noisy

    Reviewed January 15, 2019

    See room deals

    9.2
    Exceptional
    Vianne from Indonesia
    Couple
    Standard Double Room
    Stayed 3 nights in February 2020

    Exceptional”

    The hotel is clean, cozy, and have great vintage modern vibes. The standard room is not too big but enough. I think it's not suitable for family with kids. The bathroom is quite small especially for a big person. There's no toothbrush or hotel sandals, but there's hairdryer, electric pot. The location is great, it is near hawkers and minimarts.

    Reviewed February 24, 2020

    See room deals

    9.6
    Exceptional
    Nur from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in September 2020

    Clean room”

    Quite hard to find a parking. But the location is nice. Room is clean although small.

    Reviewed September 22, 2020

    See room deals

    10.0
    Exceptional
    wei from Malaysia
    Couple
    Deluxe Double Room
    Stayed 2 nights in October 2019

    Poney from Malaysia”

    Nice location and value...

    Reviewed October 21, 2019

    See room deals

    10.0
    Exceptional
    wei from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in October 2019

    Poney from Malaysia”

    Nice location and value..

    Reviewed October 21, 2019

    See room deals

    10.0
    Exceptional
    Joseph from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in August 2019

    Super place and all really claen”

    I will definitely stay again

    Reviewed August 06, 2019

    See room deals

    Thank you for rating us super, Joseph! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Winisha!

    Responded August 07, 2019
    iStay Hotel
    10.0
    Exceptional
    koay from Malaysia
    Business traveler
    Standard Double Room
    Stayed 1 night in July 2019

    Good environment ”

    Near to eateries and nice interior design

    Reviewed July 04, 2019

    See room deals

    Appreciate your positive rating, Koay!. We do take pride in providing the best to our guests. Keep this love coming :) Regards, Charles

    Responded July 06, 2019
    iStay Hotel
    10.0
    Exceptional
    Mohd from Malaysia
    Couple
    Stayed 1 night in August 2018

    Exceptional”

    I will come back to this place and im really like it..

    Reviewed December 26, 2021

    See room deals

    9.6
    Exceptional
    TAEWON from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in August 2019

    Value for money”

    Located middle of georgetown but when it comes to sightseeing, you might feel it is little bit far to walk and, at the same time, little bit waste of money to grab a taxi.

    Reviewed August 18, 2019

    See room deals

    Hi, Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rehana!

    Responded August 19, 2019
    iStay Hotel
    9.6
    Exceptional
    Anthony from United Kingdom
    Couple
    Standard Double Room
    Stayed 3 nights in February 2020

    Exceptional”

    As expected, clean, simple, friendly staff, communal areas were appreciated such as the kitchen!

    Reviewed March 24, 2020

    See room deals

    12345
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