Exterior view, Pacific Palace Hotel in Batam Island
Deluxe Triple Room - Bed, Pacific Palace Hotel in Batam Island
Exterior view, Pacific Palace Hotel in Batam Island
Facilities, Pacific Palace Hotel in Batam Island
Restaurant, Pacific Palace Hotel in Batam Island
Swimming pool, Pacific Palace Hotel in Batam Island
Lobby, Pacific Palace Hotel in Batam Island

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7.9Very good

4,203 reviews

4,203 reviews

Service 8.2
Cleanliness 8.0
Facilities 8.0
Value for money 8.0
Location 7.9
Room comfort and quality 7.7
See map

7.9Very good

Location rating score

Very good location - 110 meters from city center
Parking
FREE
Popular landmarks
Harbour Bay Mall
530 m
Funworld Nagoya Citywalk Batam
1.0 km
Nagoya Hill Shopping Mall
1.3 km
Tua Pek Kong Temple
1.6 km
Jabal Arafah Mosque
1.6 km
Closest landmarks
OG Home Supermarket
310 m
Carrefour Harbour Bay
380 m
Harbour Bay Mall
530 m
Diamond City Mall
530 m
Lapangan Bola T.Uma
890 m

Pacific Palace Hotel

Jalan Duyung Sei Jodoh , Nagoya, Batam Island, Indonesia, 29432 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Nagoya part of Batam Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nagoya Hill Shopping Mall. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

530 meters to Harbour Bay Mall

Front desk [24-hour]

Airport transfer

Great Breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [indoor]

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Batam Island every 1 minutes on Agoda.com
Value for money8.0
Location rating7.9
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport13.3 km

Rooms available at Pacific Palace Hotel

Very good
Room comfort & quality

7.7

Deluxe Twin Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 single beds
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Deluxe Triple Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 1 queen bed and 1 single be...
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Deluxe Double Room
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 1 king bed
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Executive Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 super king bed
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Cabin Double Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
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Cabin Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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Cabin Room
...
  • Room size: 24 m²/258 ft²
  • Smoking allowed
  • 2 single beds or 1 queen be...
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Standard Room
...
  • Room size: 49 m²/527 ft²
  • Shower
  • 1 double bed
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Deluxe Room
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Executive Room
...
  • Room size: 70 m²/753 ft²
  • Shower
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Frequently asked questions

Does Pacific Palace Hotel provide shuttle service for getting around?

For your convenience when traveling around the city, Pacific Palace Hotel provides None right at your doorstep making it simple for you to get to places effortlessly.

Does Pacific Palace Hotel offer spa services?

You can enjoy your stay at Pacific Palace Hotel even more by enjoying the benefits of the property's available spa services that are offered for all its valuable guests to make your evening far better.

Does Pacific Palace Hotel offer an option for contactless check-in and check-out?

At Pacific Palace Hotel, travelers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

How many floors does Pacific Palace Hotel have?

Pacific Palace Hotel has a total of 8 floors.

What was the average room rate for Pacific Palace Hotel been in the past month?

The average room rate for Pacific Palace Hotel in the past month is 728424.01 IDR, compared to city's average of 464352.72 IDR.

What do past guests like most about Pacific Palace Hotel?

Verified guests that stayed at Pacific Palace Hotel have given this property a rating of 8.238 for its outstanding service as the main highlight for their stay.

What is the typical rating that past Business travelers' have given to Pacific Palace Hotel?

Verified business travelers that have stayed at this property have given Pacific Palace Hotel an average rating of 7.6. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Pacific Palace Hotel?

Verified couple travelers that have stayed at this property have given Pacific Palace Hotel an average rating of 7.9. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What recognized natural sightseeing spots are near to Pacific Palace Hotel?

Pacific Palace Hotel is situated within Nagoya, which makes it conveniently close to natural points of interest including Abang Island.

What is the closest airport to Pacific Palace Hotel?

The nearest airport to Pacific Palace Hotel is Hang Nadim Airport, 13.0 km away.

Is breakfast offered at Pacific Palace Hotel?

Wake up to a fantastic buffet breakfast at Pacific Palace Hotel. Travelers can enjoy breakfast offered with an additional charge of 50000 IDR for children and 100000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Pacific Palace Hotel

  • 10

    Exceptional
    Cleanliness

    "Nice and clean"

    Norizan

    |

    16 October 2023

  • 10

    Exceptional
    Cleanliness

    "Friendly stuff, good food, clean environment"

    lwa

    |

    26 September 2023

  • 9.6

    Exceptional
    Location

    "The hotel's location was convenient for shopping and the Wi-Fi signal was strong."

    Patricia

    |

    3 October 2023

Property ranking|Compared to 666 Batam Island properties
Room comfort score
7.7/10
Room size
45 sqm.
Cleanliness score
8/10
Service score
8.2/10
Better than
96
%
of Batam Island properties
Bigger than
95
%
of Batam Island properties
Better than
82
%
of Batam Island properties
Better than
81
%
of Batam Island properties
More about Pacific Palace Hotel

More about Pacific Palace Hotel

Experience Luxury and Convenience at Pacific Palace Hotel in Batam Island

Welcome to Pacific Palace Hotel, a 4-star hotel located in the beautiful Batam Island, Indonesia. With its stunning architecture and luxurious amenities, this hotel offers a truly memorable stay for both business and leisure travelers. Built in 2008, Pacific Palace Hotel boasts 180 spacious and elegantly designed rooms, ensuring a comfortable and relaxing experience for all guests. Check-in at Pacific Palace Hotel begins at 03:00 PM, allowing you to settle in and start your vacation or business trip at your own pace. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless check-in process. When it's time to bid farewell to this enchanting hotel, check-out is until 12:00 PM, giving you ample time to pack and prepare for your departure. Conveniently located just 35 minutes away from the airport, Pacific Palace Hotel offers easy access to transportation, making it an ideal choice for travelers. Whether you're arriving or departing, the short travel time ensures a hassle-free journey, allowing you to focus on enjoying your time in Batam Island. Families with young children will be delighted to know that Pacific Palace Hotel has a child-friendly policy. Children between the ages of 2 to 3 can stay free of charge, making it a perfect choice for a family getaway. The hotel's spacious rooms provide ample space for your little ones to play and relax, ensuring a comfortable stay for the whole family. Experience the perfect blend of luxury, convenience, and family-friendly hospitality at Pacific Palace Hotel. Book your stay now and create unforgettable memories in the enchanting Batam Island.

Unwind and Indulge in a World of Entertainment at Pacific Palace Hotel

At Pacific Palace Hotel in Batam Island, Indonesia, entertainment knows no bounds. With an array of facilities designed to cater to your every need, you'll find yourself immersed in a world of relaxation and excitement. Step into the vibrant atmosphere of the hotel's shops, where you can browse through a variety of local products and souvenirs, perfect for bringing a piece of Batam Island back home with you. For those seeking a night of dancing and fun, the hotel's nightclub offers a lively ambiance and a wide selection of music to keep you on your feet. Indulge in some well-deserved pampering at the salon, where skilled professionals are ready to give you a makeover or a rejuvenating treatment. Unwind further with a soothing massage, or soak your worries away in the hot tub. The sauna and steam room provide the perfect opportunity to detoxify and relax, while the spa offers a range of luxurious treatments to invigorate your senses. If you're in the mood for some singing and laughter, head to the karaoke room where you can belt out your favorite tunes with friends and family. And before you leave, don't forget to visit the gift and souvenir shop to pick up a memento of your unforgettable stay at Pacific Palace Hotel. With its exceptional entertainment facilities, this hotel promises a truly memorable experience.

Stay Active and Energized at Pacific Palace Hotel's Sports Facilities

At Pacific Palace Hotel, we understand the importance of staying active and energized during your stay. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Start your day off right with a workout at our state-of-the-art fitness center. Equipped with modern exercise machines and a variety of weights, you can tailor your workout to suit your preferences. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to stay in shape. After your workout, head over to our poolside bar for a refreshing drink. Take a dip in our sparkling swimming pool and enjoy the tropical ambiance as you relax and unwind. If you're looking for some friendly competition, challenge your friends or family to a game of table tennis. Our well-maintained table tennis facility is perfect for both beginners and experienced players. For those seeking a more holistic approach to wellness, our yoga room offers a serene space to practice mindfulness and find inner peace. Immerse yourself in a calming atmosphere as you stretch and strengthen your body. If you prefer outdoor activities, our hotel is conveniently located near the beach. Take a leisurely stroll along the sandy shores or engage in water sports for an exhilarating experience. Best of all, all these sports facilities are available to our guests free of charge. So, whether you're a fitness enthusiast or simply looking to stay active during your vacation, Pacific Palace Hotel has everything you need to keep your energy levels up and make the most of your stay.

Convenience Facilities at Pacific Palace Hotel

When it comes to convenience, Pacific Palace Hotel in Batam Island, Indonesia, leaves no stone unturned. With a wide range of facilities and services designed to make your stay as comfortable and hassle-free as possible, this hotel is a true sanctuary for travelers. From 24-hour room service and laundry service to safety deposit boxes and a concierge, you can rest assured that all your needs will be taken care of. The hotel also offers Wi-Fi in public areas and free Wi-Fi in all rooms, allowing you to stay connected throughout your stay. Additionally, services such as dry cleaning, luggage storage, and a convenience store are available, ensuring that you have everything you need right at your fingertips. With daily housekeeping, you can return to a clean and tidy room after a day of exploring the island. Pacific Palace Hotel truly goes above and beyond to provide convenience and comfort to its guests.

Convenient Transport Facilities at Pacific Palace Hotel

At Pacific Palace Hotel, we understand the importance of convenient transport options for our guests. That is why we offer a range of transport facilities to ensure a hassle-free stay. For those arriving by air, our airport transfer service provides a seamless journey from Hang Nadim International Airport to the hotel. Sit back, relax, and let our professional drivers take care of your transportation needs. If you prefer to drive yourself, our hotel offers a spacious and secure car park onsite. Rest assured that your vehicle will be well taken care of during your stay. Best of all, our car park is free of charge for our valued guests. For exploring the beautiful surroundings of Batam Island, our shuttle service is the perfect option. Whether you want to visit nearby attractions or go shopping, our shuttle service will take you there comfortably and conveniently. If you prefer to explore at your own pace, our taxi service is readily available to take you wherever you desire. To make your travel arrangements even more convenient, our ticket service can help you book tickets for various attractions and activities in the area. Whether it's a trip to a nearby island or a thrilling adventure, our friendly staff will assist you in planning your itinerary. At Pacific Palace Hotel, we strive to provide the best transport facilities to ensure a seamless and enjoyable stay for our guests. Whether you choose to take advantage of our airport transfer, car park, shuttle service, taxi service, or ticket service, you can rest assured that your transportation needs will be well taken care of.

Luxurious Room Facilities at Pacific Palace Hotel

Experience ultimate comfort and luxury at Pacific Palace Hotel with its range of top-notch room facilities. Each room is equipped with air conditioning, ensuring a cool and comfortable stay throughout your visit. Get ready in style with the hair dryer provided, allowing you to effortlessly groom yourself before heading out. Stay entertained with the television, offering a wide selection of channels to choose from. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Step out onto the balcony or terrace and soak in the breathtaking views of Batam Island. Stay connected with the satellite/cable TV, providing access to a range of local and international channels. Keep your snacks and drinks fresh with the refrigerator, allowing you to enjoy them at your convenience. With these incredible room facilities, your stay at Pacific Palace Hotel will be nothing short of extraordinary.

Indulge in a Culinary Delight at Pacific Palace Hotel's Dining Facilities

At Pacific Palace Hotel, guests can embark on a culinary journey like no other with a range of dining facilities to satisfy every palate. Whether you're craving a quick bite or a leisurely dining experience, this hotel has it all. Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international delights to energize you for the day ahead. For those seeking convenience, the 24-hour room service ensures that delicious meals are just a phone call away, allowing you to dine in the comfort of your own room. If you prefer a more casual setting, the coffee shop is the perfect spot to relax and enjoy a freshly brewed cup of coffee or indulge in a variety of light snacks and pastries. For a more formal dining experience, head to the hotel's restaurant, where you can savor a delectable array of dishes prepared by skilled chefs. The restaurant also caters to guests with specific dietary requirements, offering a halal menu for those who prefer it. With daily housekeeping ensuring a clean and inviting atmosphere, Pacific Palace Hotel's dining facilities promise to elevate your stay and leave you with a memorable gastronomic experience.

Luxurious and Spacious Rooms at Pacific Palace Hotel

Experience comfort and elegance at Pacific Palace Hotel with its range of exquisite room offerings. Choose from a variety of room types to suit your preferences and needs. Indulge in the cozy and intimate ambiance of the Cabin Double Room, featuring a comfortable Queen Bed and spanning across 25 square meters. For those traveling with a companion, the Cabin Twin Room offers 23 square meters of space, furnished with two Single Beds. For a truly luxurious stay, the Deluxe Double Room awaits with its expansive 49 square meters of space and a plush King Bed. Alternatively, the Deluxe Triple Room offers the same generous space, with the option of a Queen Bed or a Single Bed. Perfect for friends or colleagues traveling together, the Deluxe Twin Room provides ample room to unwind with its 49 square meters and two comfortable Single Beds. And for the ultimate indulgence, the Executive Suite offers a lavish 75 square meters of space, complete with a Super King Bed. Booking your stay at Pacific Palace Hotel through Agoda ensures the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse through the available room options, compare prices, and secure your reservation with just a few clicks. Enjoy peace of mind knowing that you have secured the best deal for your luxurious stay at Pacific Palace Hotel.

Discover the Vibrant Charm of Nagoya in Batam Island

Nestled in the heart of Batam Island, the bustling city of Nagoya offers a vibrant and diverse experience for travelers seeking a unique getaway. With its blend of modern attractions and cultural heritage, Nagoya is a destination that caters to all interests. One of the highlights of Nagoya is its vibrant shopping scene. The city is home to a myriad of malls and markets, offering everything from high-end fashion brands to local handicrafts. Nagoya Hill Shopping Mall is a must-visit for fashion enthusiasts, while the nearby Nagoya Citywalk is perfect for those looking for a more laid-back shopping experience. Beyond shopping, Nagoya also boasts a rich cultural heritage. Explore the iconic Maha Vihara Duta Maitreya Temple, a Buddhist temple known for its stunning architecture and serene atmosphere. For history buffs, a visit to the Kepri Mall Heritage Walk is a must, where you can learn about the island's history through its interactive exhibits. At night, Nagoya comes alive with a vibrant nightlife scene. The city is dotted with bars, clubs, and karaoke lounges, where you can dance the night away or enjoy a relaxing drink with friends. Sample the local cuisine at the numerous restaurants and street food stalls, where you can indulge in mouthwatering seafood dishes and traditional Indonesian delicacies. Whether you're seeking shopping, cultural experiences, or a lively nightlife, Nagoya in Batam Island has it all. Immerse yourself in the vibrant charm of this city and create unforgettable memories during your stay at Pacific Palace Hotel.

Convenient Transportation from the Airport to Pacific Palace Hotel in Nagoya, Batam Island

Located in the bustling city of Nagoya on Batam Island, Pacific Palace Hotel offers a luxurious and convenient stay for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the excellent transportation options available. The nearest airport to Batam Island is Hang Nadim International Airport, which is approximately a 30-minute drive from Pacific Palace Hotel. Upon arrival at the airport, travelers have several transportation choices to reach the hotel. Taxis are readily available outside the airport terminal, providing a comfortable and hassle-free option. The journey to Pacific Palace Hotel takes around 30 minutes, allowing guests to relax and enjoy the scenic views along the way. For those looking for a more affordable option, public buses also operate from Hang Nadim International Airport to Nagoya. The bus journey takes slightly longer, but it offers a chance to experience the local culture and observe the vibrant surroundings. Once in Nagoya, Pacific Palace Hotel is conveniently located within walking distance from the bus terminal, making it easily accessible for travelers. With its prime location and accessible transportation options, Pacific Palace Hotel is the ideal choice for both leisure and business travelers visiting Batam Island. The hotel's luxurious amenities, comfortable accommodations, and friendly staff ensure a memorable stay for all guests.

Discover the Serene Temples and Vibrant Attractions near Pacific Palace Hotel

Nestled in the heart of Batam Island, Pacific Palace Hotel offers easy access to a plethora of captivating landmarks and attractions. Immerse yourself in the spiritual ambiance by visiting the nearby Maha Vihara Duta Maitreya Temple, a majestic Buddhist temple known for its serene atmosphere and intricate architecture. The Tua Pek Kong Temple, another notable landmark, showcases a blend of Chinese and Indonesian architectural styles, providing a fascinating glimpse into the island's cultural heritage. For those seeking a cultural experience, a visit to the Jabal Arafah Mosque is a must. This beautiful mosque stands as a symbol of religious harmony, inviting visitors to admire its grandeur and peaceful ambiance. If you're looking for family-friendly entertainment, Funworld Nagoya Citywalk Batam is just a short distance away. This lively amusement park offers a wide range of thrilling rides and games that are sure to delight both children and adults alike. Nature enthusiasts will be enchanted by the scenic Ocarina Beach, where golden sands meet crystal-clear waters. Whether you're sunbathing, swimming, or simply strolling along the shoreline, this beach offers a tranquil escape from the bustle of city life. For a glimpse into the local heritage, Budhi Bhakti Temple is worth a visit. This charming temple showcases traditional Indonesian architecture and features beautifully carved statues and intricate designs. Conveniently located near Pacific Palace Hotel, Prodia Laboratorium and Rumah Sakit Bersalin Pelita Hati Bunda provide reliable healthcare services for those in need. For a fun-filled day out, head to Taman Rekreasi Golden Prawn, a vibrant recreational park offering a variety of activities such as fishing, go-karting, and water sports. This sprawling park is a favorite among locals and tourists alike. Lastly, Dr Nick Dental Care is situated nearby, ensuring that guests have access to quality dental services should the need arise. With its prime location surrounded by these captivating landmarks and attractions, Pacific Palace Hotel offers an ideal base for exploring the diverse cultural and natural wonders of Batam Island.

A Gastronomic Paradise Just Steps Away

Pacific Palace Hotel is surrounded by a plethora of dining options that will satisfy any craving. Just a short walk away, you'll find Nagoya Foodcourt, where you can indulge in a wide array of local dishes and international favorites. Love Seafood Batam Centre is a must-visit for seafood lovers, offering an extensive menu of fresh and flavorful seafood delicacies. For a taste of Indonesian street food, head to Restaurant Martabak Har, where you can savor the mouthwatering flavors of their famous martabak. If you're in the mood for authentic Sundanese cuisine, Warung Sunda Bu Joko is the place to be, serving up traditional dishes bursting with rich flavors. Seafood enthusiasts will be delighted by the offerings at Yong Kee Sea Food, where you can enjoy a variety of seafood dishes prepared to perfection. Sederhana Padangnese Restaurant is a great choice for those seeking the bold and spicy flavors of Padang cuisine. For a taste of grilled seafood, make your way to Ikan Bakar ACIA and savor the smoky flavors of their perfectly grilled fish. Meat House is a haven for meat lovers, offering a wide selection of grilled meats and hearty dishes. If you're looking for authentic Javanese cuisine, head to Waroeng Lamongan 'Cak Rochman' and indulge in their flavorful dishes. For those seeking a vegetarian option, Restaurant Nature Vegetarian offers a delectable range of plant-based dishes made with fresh and nutritious ingredients. With such a diverse and vibrant culinary scene right at your doorstep, Pacific Palace Hotel ensures that your dining experience in Batam Island will be nothing short of extraordinary.

Shop 'til you drop at Pacific Palace Hotel's Surrounding Shopping Landmarks

Located in the heart of Batam Island, Pacific Palace Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Batam City Square, a vibrant shopping destination offering a wide range of local and international brands. For a more upscale shopping experience, head over to Batam City Mall, where you can indulge in luxury fashion, electronics, and gourmet food. If you're looking for great bargains, Batam Lucky Plaza is the place to be, with its collection of shops selling clothes, accessories, and souvenirs at affordable prices. Nagoya Hill Shopping Mall, a short drive away, is another must-visit destination, featuring a mix of retail outlets, entertainment options, and delectable dining choices. For a unique shopping experience, make your way to Grand Batam Shopping Centre, where you can explore an eclectic mix of stores selling everything from fashion to home decor. And last but not least, Nagoya Citywalk offers a vibrant atmosphere with its array of shops, cafes, and restaurants, perfect for a leisurely stroll and some retail therapy. With these shopping landmarks just steps away from Pacific Palace Hotel, you'll have everything you need for an unforgettable shopping spree in Batam Island.

Affordable Luxury at Pacific Palace Hotel

Experience the perfect blend of luxury and affordability at Pacific Palace Hotel in Batam Island, Indonesia. With an average price of $47 per room, Pacific Palace Hotel offers exceptional value for money compared to the average price of a hotel room in Batam Island, which is $42. At Pacific Palace Hotel, you can indulge in a world-class experience without breaking the bank. Immerse yourself in the elegant and stylish ambiance of our well-appointed rooms, featuring modern amenities and breathtaking views of the city or the sparkling ocean. Whether you are a business traveler or a leisure seeker, our spacious and comfortable rooms are designed to cater to your every need. With our competitive pricing, you can enjoy a host of luxurious facilities and services that Pacific Palace Hotel has to offer. Take a refreshing dip in our outdoor pool, unwind with a rejuvenating spa treatment, or savor delectable international cuisines at our on-site restaurants. Our dedicated and friendly staff is committed to ensuring your stay is nothing short of exceptional. Don't miss out on this incredible opportunity to experience affordable luxury at Pacific Palace Hotel. Book your stay with us today and discover the perfect retreat in Batam Island.

Highly Recommended Hotel with Friendly Staff and Delicious Breakfast

Pacific Palace Hotel in Batam Island, Indonesia has received numerous positive customer reviews, making it a highly recommended hotel. Guests have praised the delicious breakfast served at the hotel, as well as the spacious and clean rooms. The staff at Pacific Palace Hotel are known for their friendliness and helpfulness, creating a warm and welcoming atmosphere for guests. The hotel's convenient location adds to its appeal, making it a great choice for travelers. With well-appointed rooms and a dedicated staff, Pacific Palace Hotel is a top choice for those looking for a comfortable and enjoyable stay in Batam Island.

A Memorable Stay at Pacific Palace Hotel

Discover the perfect blend of comfort, value, and exceptional service at Pacific Palace Hotel in Batam Island, Indonesia. With an overall rating of 8.0, this hotel has consistently impressed its guests with its top-notch facilities and dedicated staff performance. One of the standout features of Pacific Palace Hotel is its incredible value for money. With an impressive 8.0 rating for value, guests can enjoy a luxurious stay without breaking the bank. The hotel offers a range of room options to suit every budget, from cozy standard rooms to spacious suites with stunning views of the city or the sea. Regardless of the room type, guests can expect comfortable furnishings, modern amenities, and a serene ambiance that guarantees a restful night's sleep. When it comes to facilities, Pacific Palace Hotel leaves no stone unturned. With an impressive rating of 8.0, guests can indulge in a wide array of amenities that cater to their every need. Take a refreshing dip in the outdoor swimming pool, unwind with a rejuvenating spa treatment, or stay active at the well-equipped fitness center. The hotel also boasts a selection of dining options, ranging from international cuisine to local delicacies, ensuring that guests can satisfy their culinary cravings without leaving the premises. In addition to its remarkable facilities, Pacific Palace Hotel also prides itself on its commitment to cleanliness. With a rating of 8.0 for cleanliness, guests can rest assured that their rooms and common areas are impeccably maintained. The hotel's housekeeping staff goes above and beyond to ensure that every corner is spotless and that guests feel comfortable and at ease throughout their stay. The staff at Pacific Palace Hotel are widely praised for their exceptional performance, earning the hotel a rating of 8.2. From the moment guests step foot into the hotel, they are greeted with warm smiles and genuine hospitality. The staff are attentive, accommodating, and always ready to go the extra mile to ensure that guests have a memorable stay. Whether it's providing recommendations for local attractions or assisting with any requests, the staff's dedication and professionalism truly set Pacific Palace Hotel apart. With its excellent value, outstanding facilities, commitment to cleanliness, and exceptional staff performance, Pacific Palace Hotel is the perfect choice for travelers seeking a memorable stay in Batam Island. Book your stay today and experience the best that this remarkable hotel has to offer.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

203 mentions

Swimming Pool

136 mentions

Housekeeping

109 mentions

Food & Dining

70 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Additional toilet
  • Air conditioning
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Executive lounge access
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shared bathroom
  • Shower
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
Restaurants on site
Athena Restaurant
  • Cuisine: Indonesian
  • Menu: A-la-carte

Location

Jalan Duyung Sei Jodoh , Nagoya, Batam Island, Indonesia, 29432
Very good
Location

7.9

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    13.3 km 30 min drive
  • Singapore Changi Airport (SIN) - Singapore
    23.7 km
Public transportation
  • Port of Batam Centre
    6.3 km
Hospital or clinic
  • Prestige Aesthetic Clinic
    1.0 km
Shopping
  • Nagoya Hill Shopping Mall
    1.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Harbour Bay Mall
    530 m
  • Funworld Nagoya Citywalk Batam
    1.0 km
  • Nagoya Hill Shopping Mall
    1.3 km
  • Tua Pek Kong Temple
    1.6 km
  • Jabal Arafah Mosque
    1.6 km
  • Maha Vihara Duta Maitreya Temple
    3.9 km
  • Mega Mall Batam Centre
    6.4 km
  • Nongsa Pura Ferry Terminal
    8.8 km
  • Barelang Bridge
    19.0 km
Nearby landmarks
  • OG Home Supermarket
    310 m
  • Carrefour Harbour Bay
    380 m
  • Harbour Bay Mall
    530 m
  • Diamond City Mall
    530 m
  • Lapangan Bola T.Uma
    890 m
  • Batam Lucky Plaza
    930 m
  • Prestige Aesthetic Clinic
    1.0 km
  • Funworld Nagoya Citywalk Batam
    1.0 km
  • Nagoya Citywalk
    1.0 km
  • Khalila Batam Dental Care Nagoya
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out until12:00
Getting around
  • Airport transfer fee148000 IDR
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)100000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 180
  • Year property opened2008

Reviews of Pacific Palace Hotel from real guests

Provided by verified guests of Agoda
7.9
Service8.2
Cleanliness8.0
Facilities8.0
Value for money8.0
Location7.9
Room comfort and quality7.7
High score for Batam Island
Rating
9+ Exceptional (492)
8-9 Excellent (347)
7-8 Very Good (602)
6-7 Good (303)
<6 Below Expectation (368)

Show reviews that mention 

Showing 2,112 verified guest comments
12345
10.0
Exceptional
Bo from Singapore
Group
Deluxe Twin Room
Stayed 2 nights in January 2023

Big rooms and clean hotel”

Perfect, relex and convenient to stay at this hotel. Rooms are big and come with interconnecting rooms. All facilities in hotel rooms are in good condition. Aircon, water heater, pressure are all goods. Bath tower are clean and without odour. Hotel meet customer's request and pre arranged the rooms. Nice and polite staff members. Breakfast is good,. Location near to Habourbay ferry terminal and restaurants. Wealth for money. Thanks staffs for your smile and professionalism.

Reviewed January 27, 2023

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept

Responded February 04, 2023
Pacific Palace Hotel
10.0
Exceptional
Roselyn from Singapore
Group
Deluxe Triple Room
Stayed 2 nights in November 2022

Good service but room might need some upgrades”

Staff were really friendly and nice to help us book taxi rides to locations and back to hotel. The room was clean as well, however toilet door should be upgraded/changed as our door was stuck after closing it; the repair man had to come and fix it, luckily no one was inside when we closed the door as the repair took around 30 minutes. The balcony was nice and great view. Overall good experience except for the toilet door part.

Reviewed November 29, 2022

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept

Responded January 17, 2023
Pacific Palace Hotel
10.0
Exceptional
Janet from Singapore
Family with young children
Deluxe Double Room
Stayed 2 nights in April 2023

Family Trip”

Good hotel good spread of breakfast smooth checking with kind helpful staffs clean n good will come again

Reviewed May 02, 2023

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept

Responded May 08, 2023
Pacific Palace Hotel
10.0
Exceptional
Azmira from Malaysia
Family with teens
Deluxe Triple Room
Stayed 2 nights in January 2023

The best hotel I’ve ever been privileged enough to stay at”

Overall, I can say is perfection! Had a fantastic stay. Breakfast was super delicious, ample parking space and Hotel is only 5 mins away from Harbour Bay Ferry Terminal. The hotel staffs are all great! Very friendly management who went above and beyond to make our stay enjoyable. Please give your staff awards!🌟🌟🌟🌟🌟

Reviewed January 04, 2023

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept

Responded January 17, 2023
Pacific Palace Hotel
10.0
Exceptional
Mohd from Singapore
Solo traveler
Cabin Double Room
Stayed 1 night in April 2023

Superb”

Walking distance to Harbour Bay Ferry Terminal... Front Desk staff is polite and helpful... Breakfast ⭐⭐⭐⭐⭐

Reviewed May 04, 2023

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely, Front Office Dept

Responded May 08, 2023
Pacific Palace Hotel
12345
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