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Exterior view, Palestine Hotel Makkah in Mecca
Standard Quadruple Room - Guestroom, Palestine Hotel Makkah in Mecca
a large building with a large clock on the side of it, Palestine Hotel Makkah in Mecca
Lobby, Palestine Hotel Makkah in Mecca
Interior view, Palestine Hotel Makkah in Mecca
a hotel room with two beds and two lamps, Palestine Hotel Makkah in Mecca
a hotel room with two beds and two tables, Palestine Hotel Makkah in Mecca

Removed from saved list

6.8

Good

1,014 reviews

1,014 reviews

Housekeeping5
Breakfast2
Car Park1
See map
See map

6.7

Good

Location rating score

Parking
Available
Popular landmarks
Abraj Al Bait Towers 990 m
Kaaba 1.3 km
Al-Masjid al-Haram Mosque 1.3 km
Black Stone 1.4 km
Al Hijaz Mall 4.2 km
Al Jamrah al Wusta 5.5 km
Jabal-al-noor (Mountain of Light) 6.3 km
Makkah Mall 7.0 km
Safa to Marwa 12.5 km
Arafat 18.1 km
Nearby landmarks
Bin Hassan Pharmacy 30 m
Safa Supermarket 60 m
al-Najlan Healthcare Center 70 m
Parking House 170 m
Al Noor Super Market 210 m
Is'haq Pharmacy 270 m
Al Masfalah Park 450 m
Pharmacy Mansor 740 m
Masjid al-Nafea Parking 750 m
Makka auction 780 m

Palestine Hotel Makkah

Ibrahim Al Khalil, Ajyad, Mecca, Saudi Arabia, 21955 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ajyad, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al-Masjid al-Haram Mosque. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Inside city center

Front desk [24-hour]

980 meters to Abraj Al Bait Towers

Free Wi-Fi in all rooms!

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Car park [on-site]

Room service [24-hour]

Shops

Your dates are popular among travelersUsers are booking a place in Mecca every 1 minutes on Agoda.com
Value for money6.6
Location rating6.7
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport72.8 km

Rooms available at Palestine Hotel Makkah

Two-Bedroom Suite (6 Adults)
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 6 single beds
Enter dates to see prices
Quad
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 4 single beds
Enter dates to see prices
Double Economy
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
2 Bedroom Apartment (6 adults)
...
  • Room size: 20 m²/215 ft²
  • City view
  • 5 single beds
Enter dates to see prices
2 Bedroom Apartment (5 Adults)
...
  • Room size: 20 m²/215 ft²
  • City view
  • 5 single beds
Enter dates to see prices
2 Bedroom Apartment (4 Adults)
...
  • Room size: 20 m²/215 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Triple Economy
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 3 single beds
Enter dates to see prices
Standard Quadruple Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Triple Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palestine Hotel Makkah?

Check-in is from 03:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palestine Hotel Makkah?

A stay at Palestine Hotel Makkah also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palestine Hotel Makkah has a car park right on site for maximum convenience.

Is breakfast offered at Palestine Hotel Makkah?

Start your mornings right, with the continental and buffet breakfast options offered at Palestine Hotel Makkah. Children can enjoy breakfast offered with an additional charge of 30 SAR if not included in the room rate.

What are my dining options at Palestine Hotel Makkah?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Palestine Hotel Makkah?

Palestine Hotel Makkah does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Palestine Hotel Makkah?

Palestine Hotel Makkah’s neighborhood is Ajyad which includes popular restaurants such as Albaik Restaurant, Al Bayt Restaurant and Smash Burger.

What popular shopping places are close to Palestine Hotel Makkah?

Palestine Hotel Makkah is located in Ajyad area which features shopping places such as Al Hijaz Mall, Makkah City Centre and Makka auction.

What are popular attractions near Palestine Hotel Makkah?

Palestine Hotel Makkah is located in Ajyad area, which is famous for attractions such as Al-Masjid al-Haram Mosque, Black Stone and Kaaba.

What popular natural sightseeing spots are close to Palestine Hotel Makkah?

Palestine Hotel Makkah is located within Ajyad, which makes it conveniently close to natural sights including Jabal as Sarid and Mount Thawr.

See map

Explore the neighborhood

What people love about Palestine Hotel Makkah

  • 10

    Exceptional
    Staff 

    "Friendly staff, very clean hotel, close to haram , 12 minutes walk ,"

    Mohammed

    |

    19 April 2022

  • 9.2

    Exceptional
    Cleanliness

    "Clean quiet hotel."

    Wesam

    |

    1 December 2021

  • 8

    Very good
    Location

    "Its economical hotel near Al Haram about 12 to 15 minutes walk to and from Grand Mosque."

    Asad

    |

    11 December 2019

Property ranking|Compared to 480 Mecca properties
See all rankings
Room comfort score
6.3/10
Location score
6.7/10
Cleanliness score
6.3/10
Service score
6.4/10
Better than
91
%
of Mecca properties
Better than
76
%
of Mecca properties
Better than
73
%
of Mecca properties
Better than
72
%
of Mecca properties
Overall rating:

6.8

Good
1,014 reviews
Cleanliness
6.3
Facilities
6.1
Location
6.7
Read all reviews >
More about Palestine Hotel Makkah

More about Palestine Hotel Makkah

Palestine Hotel Makkah

Palestine Hotel Makkah is the perfect choice for travelers who want to take in the sights and sounds of Mecca. Experience an urban escape in Mecca with a stay at Palestine Hotel Makkah, with its exceptional location right in the city center.
Palestine Hotel Makkah offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Shuttle services provided by the hotel make exploring Mecca even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Palestine Hotel Makkah guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Palestine Hotel Makkah. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Palestine Hotel Makkah caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Palestine Hotel Makkah has vending machines for 24-hour available light snacks and/or drinks.
Recreational facilities at Palestine Hotel Makkah are designed for escape and relaxation. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Mecca while in the city. Get a photograph of yourself in front of Safa to Marwa located 12.4 km away, a must-see for anyone visiting Mecca. The most popular local attraction is probably Jabal-al-noor (Mountain of Light) only 6.2 km away. The best way to remember your time in Mecca is with a nice gift at Makkah Mall located about 7.0 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 93% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Mecca.

Show less

Amenities and facilities

Good
Facilities

6.1

Most talked about facilities

Housekeeping

5 mentions

Food & Dining

3 mentions

Breakfast

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Arabic
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Satellite/cable channels
  • Shower

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: American, Asian, Argentinian

Location

Ibrahim Al Khalil, Ajyad, Mecca, Saudi Arabia, 21955
Good
Location

6.7

Airports
  • King Abdulaziz International Airport (JED)
    72.8 km
  • Taif Airport (TIF)
    76.2 km
Public transportation
  • Mecca Central Station
    3.3 km
  • Makkah Haramain High Speed Railway Station
    3.5 km
Hospital or clinic
  • Bin Hassan Pharmacy
    30 m
Shopping
  • Makkah Mall
    7.0 km
Convenience store
  • Ghazi Grocery Store
    1.7 km
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Abraj Al Bait Towers
    990 m
  • Kaaba
    1.3 km
  • Al-Masjid al-Haram Mosque
    1.3 km
  • Black Stone
    1.4 km
  • Al Hijaz Mall
    4.2 km
  • Al Jamrah al Wusta
    5.5 km
  • Jabal-al-noor (Mountain of Light)
    6.3 km
  • Makkah Mall
    7.0 km
  • Safa to Marwa
    12.5 km
  • Arafat
    18.1 km
Nearby landmarks
  • Bin Hassan Pharmacy
    30 m
  • Safa Supermarket
    60 m
  • al-Najlan Healthcare Center
    70 m
  • Parking House
    170 m
  • Al Noor Super Market
    210 m
  • Is'haq Pharmacy
    270 m
  • Al Masfalah Park
    450 m
  • Pharmacy Mansor
    740 m
  • Masjid al-Nafea Parking
    750 m
  • Makka auction
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until14:00
The property
  • Number of rooms 445

Reviews of Palestine Hotel Makkah from real guests

Provided by verified guests of Agoda
Cleanliness6.3
Facilities6.1
Location6.7
Room comfort and quality6.3
Service6.4
Value for money6.6
High score for Mecca
Rating
9+ Exceptional (18)
8-9 Excellent (10)
7-8 Very Good (20)
6-7 Good (28)
<6 Below Expectation (77)
Time of the year
Mar - May (47)
Jun - Aug (17)
Sep - Nov (24)
Dec - Feb (65)

Show reviews that mention 

Showing 153 verified guest comments
12345
10.0
Exceptional
Mohammed from United Kingdom
Solo traveler
Double Economy
Stayed 16 nights in April 2022

Excellent, very clean hotel ”

Friendly staff, very clean hotel, close to haram , 12 minutes walk ,

Reviewed April 19, 2022

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9.2
Exceptional
Asad from Saudi Arabia
Family with teens
2 Bedroom Apartment (5 Adults)
Stayed 1 night in December 2019

A beautiful stay”

Good breakfast. Good staff. nice, clean rooms. Fast check in and check out. Excellent elevator service. Car parking is a feature which always takes me to select palestine hotel. Will stay again already stayed twice. close to haram

Reviewed December 17, 2019

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Hello sir Greeting from Palestine hotel .. Welcome in your second Home we will waiting for you agine . Thank you .. :) Laila from reservations

Responded December 23, 2019
Palestine Hotel Makkah
9.2
Exceptional
Wesam from Saudi Arabia
Solo traveler
Triple Economy
Stayed 1 night in November 2021

Exceptional”

Clean quiet hotel. Money spent is less but high value hotel. I enjoyed my stay there. But 10 min walk to Haram.

Reviewed December 02, 2021

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8.4
Excellent
Ghulam from Australia
Family with teens
Standard Triple Room
Stayed 5 nights in February 2020

Value for money ”

Appreciate early check-in ; polite staff; tasty breakfast overall cleaning is good however the room wasn’t cleaned in five nights stay as no one turned up to provide the toiletries etc or we might have asked for which we didn’t; the aircon didn’t work well on the fifth night

Reviewed February 17, 2020

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8.0
Excellent
Asad from Saudi Arabia
Family with teens
2 Bedroom Apartment (5 Adults)
Stayed 4 nights in December 2019

A good stay”

Its economical hotel near Al Haram about 12 to 15 minutes walk to and from Grand Mosque. Breakfast is good. Room cleaning service is poor. Female Receptionist need more training. Checkin was quick by Male staff but at checkout Female staff was contacted to send trolley to room but she forgot to send trolley and i had to walk to to reception to get one. Overall a good experience. I would recommend and stay again in this hotel.

Reviewed December 11, 2019

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7.6
Very good
Muhammad from Pakistan
Family with teens
Standard Quadruple Room
Stayed 2 nights in December 2018

Overall experience was good....but it is a little bit far from Haram with no shuttle.”

There is only one charging socket in whole room. And this is little bit far from haram with no shuttle service. Overall experience was good.

Reviewed January 09, 2019

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6.8
Good
Jawad from Saudi Arabia
Family with young children
Standard Triple Room
Stayed 1 night in January 2019

Overall good”

5 to 8 minutes walk from Haram, around 800 meters distance. Breakfast is just fine, not so many options. Rooms were not that clean, which It used to be. Value of money is good with the price. No more shuttle from Haram to hotel or hotel to Haram any more.

Reviewed January 23, 2019

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6.8
Good
Zeeshan
Family with young children
Standard Quadruple Room
Stayed 2 nights in May 2019

Just Okay ”

Small Rooms, dirty bathrooms with cockroaches on bath curtain and floor. Even it was washed and later again they were found. On floor passage there were people sitting on floor and smoking smells was very high and irritating. No action from hotel. Buffet was very good with lot of variety of food. Restaurant staff is very cooperative. This hotel is not option for every stay in Makkah else if you have no option.

Reviewed May 12, 2019

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6.4
Good
zaheer from United Arab Emirates
Family with young children
Standard Triple Room
Stayed 2 nights in March 2019

No shuttle facility to haram and no extra mattress was providef as per booking of 4 person”

Break fast is good but again walking distance to haram and coming back and there is no shuttle facility. I slept on floor 2 nights because they dont provide mattress

Reviewed March 31, 2019

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6.8
Good
Zeeshan from Saudi Arabia
Family with young children
Triple Economy
Stayed 2 nights in April 2022

Not Bad”

Location is good walking distance to Haram. Hotel is fine

Reviewed April 11, 2022

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7.2
Very good
Mohamed from India
Family with young children
Triple Economy
Stayed 1 night in November 2021

Very good”

Value for money

Reviewed November 23, 2021

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5.2
Obaid
Family with teens
Standard Triple Room
Stayed 1 night in March 2019

Above average”

Of the ones available around it is better, the reception desk is very responsive and helpful, however the cleaning staff is very inefficient with not cleaning the rooms unless asked and sometimes not even after being asked, also they don't replace or even give all the mandatory toileteries.

Reviewed March 06, 2019

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6.0
Muhammad from Saudi Arabia
Family with young children
Triple Economy
Stayed 2 nights in May 2022

Above average”

Good Behavior of Staff and Loc

Reviewed May 22, 2022

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4.8
Muhammad from Saudi Arabia
Family with young children
Standard Triple Room
Stayed 2 nights in May 2019

It is far from haram”

It is far from haram, almost 15-20 min walk which is difficult for young children and elderly people especially for zuhr and asar prayer because taxis are not available on this road. Other problem was that bed sheets were stained but after calling house keeping they replaced then Only good thing is that all indian pakistani restaurants are nearby and fast food are very near Also baqala is downstairs Check in and check out was quick

Reviewed May 24, 2019

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4.8
Aftab
Group
Standard Quadruple Room
Stayed 2 nights in May 2019

Acceptable”

My mother was with me and she cannot move without Wheel Chair. Wheel Chair ramp was not working most of the time and no one was there to help aged persons. I can provide you picture of you needed.

Reviewed May 19, 2019

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4.0
omair from United States
Couple
Standard Double Room
Stayed 5 nights in December 2019

Not worth the money, very far from Haram”

Hotel cleaning stuff is very lazy they dont want to do their job not sure why they are working then.. No one will come for cleaning you have to call them every time for towels.. Only Breakfast is good.. Location is very far from Haram take at least 15 mins to reach if you are walking.. No shuttle service..

Reviewed January 10, 2020

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4.4
Ashraf from Saudi Arabia
Family with young children
Standard Quadruple Room
Stayed 7 nights in December 2018

Very bad accommodation”

Very bad accommodation, I have already contacted them 3 days before that I will come at Friday 28 Dec. At 8.00 Am and say OK. When I came say no rooms available now, wait to 14.00

Reviewed January 05, 2019

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4.0
mahmood from Bahrain
Group
Triple Economy
Stayed 4 nights in April 2022

Not worth it ”

There is no electrical socket in the rooms at all only USB connections not working 😕 and the service is very late and never done in the proper way

Reviewed April 18, 2022

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4.0
Kadar
Family with teens
Standard Triple Room
Stayed 2 nights in May 2019

Not good Staff not friendly”

Nothing is good

Reviewed May 27, 2019

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3.2
Shahid from Saudi Arabia
Business traveler
Stayed 1 night in May 2019

I really disappointed after staying in this hotel. The old furniture, dirty carpets. ”

Food quality was very poor. The old cooked food was served and they even did no know the difference between the dinner and breakfast in the ramdan.

Reviewed May 14, 2019

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