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Palm Garden Beach Resort & Spa
Superior Double or Twin with Garden View - View, Palm Garden Beach Resort & Spa in Hoi An
Lobby, Palm Garden Beach Resort & Spa in Hoi An
Interior view, Palm Garden Beach Resort & Spa in Hoi An
Interior view, Palm Garden Beach Resort & Spa in Hoi An
a beach with palm trees and palm trees, Palm Garden Beach Resort & Spa in Hoi An
Swimming pool [outdoor], Palm Garden Beach Resort & Spa in Hoi An

Removed from saved list

8.6

Excellent

1,590 reviews

1,590 reviews

Beach43
Breakfast26
Housekeeping21
See map
See map

8.7

Excellent

Location rating score

Excellent location - 2.72 kilometers from city center
Excellent for walking
Parking
FREE
Walkable places
Cua Dai Beach

90 m

Duc Minh Tailor

460 m

Thu Thuy

540 m

Charm Charm Tailor

560 m

Bao ni

590 m

Popular landmarks
Tra Que Vegetable Village

2.4 km

An Bang Beach

2.4 km

Precious Heritage by Rehahn

3.8 km

Hoi An Night Market

4.0 km

Central Market

4.1 km

Closest landmarks
Yakim Costume Tailor

280 m

Gạo lứt Cẩm Thanh

1.2 km

Cam Thanh Com. house Playground

1.5 km

Pharmacy

1.6 km

Moyo Beach Club

1.6 km

Palm Garden Beach Resort & Spa

Lac Long Quan Road , Cửa Đại, Hoi An, Vietnam, 51300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cửa Đại part of Hoi An, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Hoi An Ancient Town as well as An Bang Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

90 meters to Cua Dai Beach

Front desk [24-hour]

Airport transfer

Excellent breakfast

Private beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Beachfront

Shuttle service

This property is in high demand!

10 travelers have booked today.

Value for money8.6
Distance to city center5km
Location rating8.7
Nearest airportDa Nang International Airport (DAD)
Distance to airport24.4 km

Rooms available at Palm Garden Beach Resort & Spa

Excellent
Room comfort & quality

8.7

Ocean Suite
...
  • Room size: 104 m²/1119 ft²
  • Sea view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Beach Front Bungalow
...
  • Room size: 58 m²/624 ft²
  • Ocean view
  • 2 semi double beds or 1 que...
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Deluxe Double or Twin with Garden View
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 2 semi double beds or 1 que...
Enter dates to see prices
Superior Double Room with Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Junior Suite Ocean View
...
  • Room size: 104 m²/1119 ft²
  • Ocean view
  • 1 king bed
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Deluxe Double or Twin with Sea View
...
  • Room size: 51 m²/549 ft²
  • Sea view
  • 2 semi double beds or 1 que...
Enter dates to see prices
Family Suite with Private Pool
...
  • Room size: 124 m²/1335 ft²
  • Ocean view
  • 1 queen bed & 2 single beds...
Enter dates to see prices
Bungalow Pool View
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Superior Double or Twin with Garden View
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 semi double beds or 1 que...
Enter dates to see prices
Bungalow with Garden View
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palm Garden Beach Resort & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palm Garden Beach Resort & Spa?

Palm Garden Beach Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 600000 VND. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Palm Garden Beach Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Palm Garden Beach Resort & Spa has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hoi An with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Palm Garden Beach Resort & Spa?

Wake up to a great buffet breakfast at Palm Garden Beach Resort & Spa. Children can enjoy breakfast offered with an additional charge of 350000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Palm Garden Beach Resort & Spa?

Palm Garden Beach Resort & Spa features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Palm Garden Beach Resort & Spa?

Palm Garden Beach Resort & Spa does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Palm Garden Beach Resort & Spa?

Palm Garden Beach Resort & Spa’s neighborhood is Cửa Đại which includes popular restaurants such as Bao Han, Duoc seafood restaurant and Chien.

What popular shopping places are close to Palm Garden Beach Resort & Spa?

Palm Garden Beach Resort & Spa is located in Cửa Đại area which features shopping places such as Duc Minh Tailor, Thu Thuy and Charm Charm Tailor.

See map

Explore the neighborhood

What people love about Palm Garden Beach Resort & Spa

  • 10

    Exceptional
    Cleanliness

    "Clean, huge pool, nice beach, friendly and helpful staff."

    Eric

    |

    1 January 2023

  • 9.6

    Exceptional
    Spaciousness

    "The Room was large, clean, and comfortable."

    Andrew

    |

    19 October 2022

  • 9.6

    Exceptional
    Location

    "Staff are beautiful Close to old town,bustling night market and shuttle provided from resort"

    Susan

    |

    26 March 2023

Property ranking|Compared to 1,072 Hoi An properties
See all rankings
Room size
63 sqm.
Room comfort score
8.7/10
Location score
8.7/10
Cheapest price score
Bigger than
94
%
of Hoi An properties
Better than
91
%
of Hoi An properties
Better than
81
%
of Hoi An properties
Better than
78
%
of Hoi An properties
Overall rating:

8.6

Excellent
1,590 reviews
Cleanliness
8.9
Facilities
8.7
Location
8.7
Read all reviews >
What travelers say they love:
- Room is clean and spacious with beatiful gardern/ ocean vi...
Tran from Vietnam
Family with older children
More about Palm Garden Beach Resort & Spa

More about Palm Garden Beach Resort & Spa

Palm Garden Beach Resort & Spa

Take advantage of the many attractions Hoi An has to offer with a stay at Palm Garden Beach Resort & Spa. Go beyond the touristy and get deeper into the offerings of Hoi An with a stay at Palm Garden Beach Resort & Spa, located merely 4.2 km from Hoi An Ancient Town.
Palm Garden Beach Resort & Spa offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the resort make it easy to plan your day trips, sightseeing, and more around Hoi An.
If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Palm Garden Beach Resort & Spa guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Palm Garden Beach Resort & Spa include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Palm Garden Beach Resort & Spa. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Palm Garden Beach Resort & Spa are designed for escape and relaxation. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports, motorized water sports and diving. Have fun without traveling far, by taking advantage of the ping-pong table, tennis court and golf course on site at Palm Garden Beach Resort & Spa.
Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Palm Garden Beach Resort & Spa provides an excellent base for exploring the sights of Hoi An in-depth. Keep your vacation simple, with a visit to An Bang Beach just 2.6 km away, where the ocean breeze makes you instantly feel relaxed. The best way to remember your time in Hoi An is with a nice gift at Hoi An Night Market located about 4.0 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 92% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 81% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Hoi An.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Beach

72 mentions

Breakfast

52 mentions

Swimming Pool

52 mentions

Food & Dining

22 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Vietnamese
Outdoor
  • Beachfront
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
Terrace Cafe & Restaurant
  • Cuisine: International
  • Menu: Buffet
Colibri Restaurant
  • Cuisine: Italian
  • Menu: Buffet

Location

Lac Long Quan Road , Cửa Đại, Hoi An, Vietnam, 51300
Excellent
Location

8.7

Airports
  • Da Nang International Airport (DAD)
    24.4 km 40 min drive
  • Chu Lai Airport (VCL)
    65.3 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    4.5 km
Hospital or clinic
  • Pharmacy
    1.6 km
Shopping
  • Hoi An Night Market
    4.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Cua Dai Beach
    90 m
  • Tra Que Vegetable Village
    2.4 km
  • An Bang Beach
    2.4 km
  • Precious Heritage by Rehahn
    3.8 km
  • Hoi An Night Market
    4.0 km
  • Central Market
    4.1 km
  • Fukian Assembly Hall (Phuc Kien)
    4.1 km
  • Hoi An Ancient Town
    4.3 km
  • Old House of Tan Ky
    4.4 km
  • Japanese Covered Bridge
    4.5 km
Nearby landmarks
  • Cua Dai Beach
    90 m
  • Yakim Costume Tailor
    280 m
  • Duc Minh Tailor
    460 m
  • Thu Thuy
    540 m
  • Charm Charm Tailor
    560 m
  • Bao ni
    590 m
  • Gạo lứt Cẩm Thanh
    1.2 km
  • Cam Thanh Com. house Playground
    1.5 km
  • Pharmacy
    1.6 km
  • Moyo Beach Club
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Baby cot is available at no additional charge.
  • The maximum number of extra beds permitted in a room is 1.
  • A baby cot is available at no additional charge.
  • Children under 2 years old stay for free if using existing bedding.
  • Children 3 – 11 years old will be charged VND 1050000 per child per night with extra bedding and breakfast provided.
  • Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee600000 VND
  • Distance from city center5km
  • Travel time to airport (minutes)40
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants3
  • Number of rooms 216
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2017

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Palm Garden Beach Resort & Spa from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.7
Location8.7
Room comfort and quality8.7
Service8.6
Value for money8.6
High score for Hoi An
Rating
9+ Exceptional (425)
8-9 Excellent (208)
7-8 Very Good (172)
6-7 Good (65)
<6 Below Expectation (55)
Time of the year
Mar - May (226)
Jun - Aug (332)
Sep - Nov (201)
Dec - Feb (166)

Show reviews that mention 

Showing 925 verified guest comments
12345
10.0
Exceptional
Jenny from Australia
Couple
Deluxe Double or Twin with Sea View
Stayed 4 nights in March 2020

Exceptional”

We stayed for our final 4 nights in Vietnam. we could not fault staff food service or cleanliness of this resort. This was amazing as you could clearly see the resort would be closing in the near future unfortunately, but they maintained a high standard of service throughout our stay. I would definately recommend this resort and hope to return some day.

Reviewed March 22, 2020

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10.0
Exceptional
Marie from United States
Business traveler
Superior
Stayed 3 nights in September 2019

President/CEO”

I stayed at this hotel in 2014 and it left a lasting impression. It's a beautiful property with friendly staff. After 5 years I was able to return and stay at the same property. I contacted the hotel general manager requesting to have the same bungalow accommodation. He was more than happy to help me out. Throughout the duration of my stay, everything was just wonderful. Highly recommend this hotel.

Reviewed November 16, 2019

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10.0
Exceptional
TRUONG from Taiwan
Group
Superior Double or Twin with Garden View
Stayed 2 nights in February 2022

good resort ”

Nice & friendly staffs. Clean, spacious and peaceful resort. Special attraction with kind young manager. She saved a pregnant after it escaped from thieves and raised it and its baby in resort. The dogs are accepted in resort and they are seems happy now. good resort

Reviewed February 10, 2022

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10.0
Exceptional
Freddy from Sri Lanka
Couple
Deluxe Double or Twin with Garden View
Stayed 3 nights in September 2019

Being on a holiday and visiting Hoi An ”

Very friendly staff, good food and nice environment, big pool, pleasant bar, close enough to the old town Hoi An. The rooms are big and relaxing with a nice terrace.

Reviewed September 13, 2019

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10.0
Exceptional
NGUYEN from Vietnam
Family with young children
Superior garden view
Stayed 1 night in February 2020

Excellent”

Very nice resort with lush garden, beautiful pool & excellent breakfast. Highly recommended!

Reviewed February 19, 2020

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10.0
Exceptional
Tuyet from Vietnam
Couple
Deluxe Double or Twin with Garden View
Stayed 1 night in July 2022

Wonderful trees”

Plenties of green and nice beach; thoughtful room appointment. Super friendly and supportive staffs with a nice helpful nurse!

Reviewed July 10, 2022

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10.0
Exceptional
nguyễn from Vietnam
Group
Superior Double Room with Garden View
Stayed 1 night in June 2022

Best value for money resort in Hoi An”

Great place right next to the beach. Friendly staff with great service

Reviewed June 12, 2022

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10.0
Exceptional
Tien from Vietnam
Family with young children
Beach Front Bungalow
Stayed 4 nights in April 2022

Good option for family ”

This resort has a large grass area close to the beach, the room is large enough for a couple. Highly recommends

Reviewed April 25, 2022

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10.0
Exceptional
Nguyen from Vietnam
Couple
Double or Twin DELUXE GARDEN VIEW - BED AND BREAKFAST
Stayed 2 nights in March 2019

Perfect resort”

No things to complain!!! I will come back for my next holiday.

Reviewed March 12, 2019

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10.0
Exceptional
NGUYEN from Vietnam
Solo traveler
Superior garden view
Stayed 1 night in December 2019

Will come back definitely”

Beautiful beach resort with excellent staffs

Reviewed December 27, 2019

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10.0
Exceptional
Li from China
Family with teens
Superior Double or Twin with Garden View
Stayed 1 night in February 2018

Good view”

Wonderful garden and beach

Reviewed January 19, 2019

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9.2
Exceptional
Punyaporn from Thailand
Couple
Double or Twin SUPERIOR GARDEN VIEW - BED AND BREAKFAST
Stayed 1 night in February 2019

Exceptional”

Everything was good! I'll come back to this hotel again! Staff was so nice and friendly. Room was clean. But should add hotel's location on grab taxi because it's hard to call taxi to our hotel.

Reviewed February 09, 2019

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9.2
Exceptional
Antonio from Italy
Couple
Beach Front Bungalow
Stayed 2 nights in December 2019

I love it”

I've stayed many times in this resort and I love it. The pool is amazing, the sea wonderful and they have good restaurants and great breakfast. Hoi An is near to reach by taxy and you can relax in the nature and by the sea. I strongly recommend it

Reviewed April 06, 2022

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9.2
Exceptional
Viet from Vietnam
Family with young children
Superior Double Room with Garden View
Stayed 1 night in April 2022

Great”

The water in the toilet is murky yellow most of the time (!). The rest of thing were good. Great breakfast. A minor problem while checkin as they didn't notice this was booked via Agoda, luckily we came early so then (maybe) room still available. Super friendly staffs anyway.

Reviewed April 16, 2022

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9.2
Exceptional
Walter from Italy
Couple
Stayed 7 nights in March 2019

Great place to relax when visiting Hoi An”

Quiet location beside bustling Hoi An facing the East See just South of Da Nang. Staff was outstanding. Pool area is exceptional. Shuttle service to Hoi An was very well organized and regular. Breakfast was outstanding.

Reviewed April 01, 2019

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9.2
Exceptional
Diana from New Zealand
Couple
Deluxe Double or Twin with Garden View
Stayed 7 nights in August 2019

Exceptional”

I have trouble climbing stairs, and the staff were wonderful as they put us into a poolside bungalow which was perfect. The pool is gorgeous and all the staff very friendly and helpful. A big thank you to them all.

Reviewed August 13, 2019

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9.2
Exceptional
Asbjørn from Vietnam
Couple
Deluxe Double or Twin with Sea View
Stayed 10 nights in June 2022

Exceptional”

The stay was very nice and we enjoyed it a lot. Food prices was a bit high I terms of portion size and quality. But other than that, everything else was nice and very friendly and helpsome staff👍

Reviewed June 25, 2022

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9.2
Exceptional
EUNHYE from Vietnam
Group
Superior
Stayed 2 nights in October 2019

Wonderful time ”

Everything was good, but pls do not have a meal at the restaurants in front of the beach. Price is high but taste is bad. except that everything was perfect!

Reviewed November 11, 2019

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8.8
Excellent
Nam from Vietnam
Family with young children
Superior Double Room with Garden View
Stayed 3 nights in June 2019

Great time with my family!”

Gym and check out process might need to be better taken care of.

Reviewed June 20, 2019

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8.0
Excellent
Samer from Japan
Family with young children
Deluxe Double or Twin with Garden View
Stayed 3 nights in April 2021

Expected more, slightly disappointed.”

For the price that we were paying, we expected more in terms of the conditions of the facility and the food options. There was a 3 hr electricity outage between 2 -5 pm in the entire neighborhood; you'd expect a hotel such as this to have a functioning generator or UPS. The shower flooded due to the bad design in the floor tile, it's not slanted towards the drain. Otherwise, the staff are excellent, very courteous and very fast and we were very grateful for their kindness and help in all of our complaints. The pool is much, much smaller than expected, but the view is absolutely stellar.. almost unreal. I would go there again, but my expectations have certainly been tamed.

Reviewed July 12, 2021

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