Palm Royale Cairns Resort
Family Room, Palm Royale Cairns Resort in Cairns
Exterior view, Palm Royale Cairns Resort in Cairns
Exterior view, Palm Royale Cairns Resort in Cairns
Restaurant, Palm Royale Cairns Resort in Cairns
Palm Royale Cairns Resort
Balcony/terrace, Palm Royale Cairns Resort in Cairns

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8.3Excellent

4,697 reviews

4,697 reviews

Value for money 8.7
Service 8.5
Cleanliness 8.4
Facilities 8.1
Room comfort and quality 7.7
Location 7.1
See map

7.1Very good

Location rating score

Very good location - 2.38 kilometers from city center
Parking
FREE
Popular landmarks
Gallo DairyLand
2.8 km
Cairns Botanic Gardens
2.9 km
Cairns Aquarium
3.5 km
Muddy's Playground
3.6 km
Night Markets
3.8 km
Closest landmarks
Endeavour Medical Cairns
280 m
Lennon Park Playground
310 m
Koppen Park
680 m
Cairns West Medical Centre
780 m
Cominos Place Park
870 m

Palm Royale Cairns Resort

7-11 Chester Court, Greater Cairns, Cairns, Australia, 4870 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Greater Cairns part of Cairns, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Esplanade Boardwalk. Rated with 4 stars, this high-quality property provides guests with access to indoor pool, spa and outdoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Great View

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Swimming pool [indoor]

Spa

Family room

Your dates are popular among travelersUsers are booking a place in Cairns every 8 minutes on Agoda.com
Value for money8.7
Distance to city center6 km
Location rating7.1
Nearest airportCairns Airport (CNS)
Distance to airport5.7 km

Rooms available at Palm Royale Cairns Resort

Very good
Room comfort & quality

7.7

Pool View Room
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Triple Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 single bed and 1 king bed...
Enter dates to see prices
Resort Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Executive Room
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices
Family Poolview Room(1 King Bed)
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Standard Room
...
  • Balcony/terrace
  • Shower
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Triple Room (3 People)
...
  • Balcony/terrace
  • Shower
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Standard Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

Is car parking available at Palm Royale Cairns Resort?

Palm Royale Cairns Resort has car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Palm Royale Cairns Resort?

Palm Royale Cairns Resort's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Palm Royale Cairns Resort built?

Palm Royale Cairns Resort was built in 1994.

At what time of the year is Palm Royale Cairns Resort most popular?

Palm Royale Cairns Resort's most popular month where verified guests travelers have stayed the most is in December.

What was the average room rate for Palm Royale Cairns Resort been in the past month?

The average room rate for Palm Royale Cairns Resort in the past month is 146.5 AUD, compared to city's average of 172.09 AUD.

What payment options are accepted at Palm Royale Cairns Resort?

Palm Royale Cairns Resort supports up to 7, with payment card options including American Express, MasterCard, and Visa.

What is the average rating that verified Business travelers' have given to Palm Royale Cairns Resort?

Past business travelers that have stayed at this property have given Palm Royale Cairns Resort an average rating of 8.1. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Palm Royale Cairns Resort?

Verified families with older children that have stayed at this property have given Palm Royale Cairns Resort an average rating of 7.8. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Palm Royale Cairns Resort?

The nearest train, metro, or bus station is Kuranda, 16451.38 m away from Palm Royale Cairns Resort.

What popular natural sightseeing attractions are in close proximity to Palm Royale Cairns Resort?

Palm Royale Cairns Resort is situated within Greater Cairns, which makes it suitably close to natural points of interest including Michaelmas Cay.

What is the closest airport to Palm Royale Cairns Resort?

The closest airport to Palm Royale Cairns Resort is Dunk Island Airport, 120.0 km away.

What people love about Palm Royale Cairns Resort

  • 9.2

    Exceptional
    Cleanliness

    "High level of cleanliness."

    Gabriel

    |

    21 September 2023

  • 8.8

    Excellent
    Cleanliness

    "Small but clean and cosy rooms."

    SAKET

    |

    6 March 2023

  • 10

    Exceptional
    Staff 

    "We had one of the best stays ever, friendly staff, enjoyed our privacy, looking over the pool, quiet area, close to the city"

    Rachel

    |

    30 May 2022

Property ranking|Compared to 616 Cairns properties
Value for money score
8.7/10
Service score
8.5/10
Cleanliness score
8.4/10
Room comfort score
7.7/10
Better than
95
%
of Cairns properties
Better than
89
%
of Cairns properties
Better than
89
%
of Cairns properties
Better than
89
%
of Cairns properties
More about Palm Royale Cairns Resort

More about Palm Royale Cairns Resort

Palm Royale Cairns Resort

Do more sightseeing in the famous neighborhoods of Cairns with a stay at Palm Royale Cairns Resort. Enjoy the history and beauty of Cairns by visiting one of the many monuments around town.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the resort's free Wi-Fi. Taxi and car hire services provided by the resort make exploring Cairns even more convenient. Guests can enjoy free parking right at the resort.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at Palm Royale Cairns Resort thanks to the resort's laundromat and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by resort.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at Palm Royale Cairns Resort even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a refrigerator, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Light snacking is available day or night with the resort's vending machines.
Palm Royale Cairns Resort offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the spa, located right at the resort. Spend some time relaxing at the resort's pool. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Cairns with Palm Royale Cairns Resort as your base. Get fanatical about the local sports team at Cairns Esplanade Lagoon located 3.9 km away, where you can also find team merchandise and memorabilia. Don't forget to stop by Green Island located 4.0 km away, where everyone who visits Cairns wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 93% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 94% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 89% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Swimming Pool

70 mentions

Housekeeping

44 mentions

Breakfast

28 mentions

Internet

13 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Exterior corridor
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Location

7-11 Chester Court, Greater Cairns, Cairns, Australia, 4870
Very good
Location

7.1

Airports
  • Cairns Airport (CNS)
    5.7 km
  • Dunk Island Airport (DKI)
    119.7 km
Public transportation
  • Cairns Railway Station
    3.1 km
  • Freshwater
    6.3 km
Hospital or clinic
  • Endeavour Medical Cairns
    280 m
Shopping
  • Night Markets
    3.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    230 m

What's nearby

Popular landmarks
  • Gallo DairyLand
    2.8 km
  • Cairns Botanic Gardens
    2.9 km
  • Cairns Aquarium
    3.5 km
  • Muddy's Playground
    3.6 km
  • Night Markets
    3.8 km
  • Michaelmas Cay
    3.9 km
  • Esplanade Boardwalk
    3.9 km
  • Cairns Esplanade Lagoon
    4.0 km
  • The Reef Hotel Casino
    4.0 km
  • Green Island
    4.1 km
Nearby landmarks
  • Endeavour Medical Cairns
    280 m
  • Lennon Park Playground
    310 m
  • Koppen Park
    680 m
  • Cairns West Medical Centre
    780 m
  • Cominos Place Park
    870 m
  • Cairns Villa and Leisure Park
    880 m
  • Dollisson Park
    970 m
  • Moody Creek Park
    990 m
  • Cazaly's Stadium
    1.0 km
  • First City Caravilla
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of $100 per room as a pre-authorization on the credit card or $100 cash deposit on check-in will be required.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
Getting around
  • Distance from city center6 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)21 AUD
The property
  • Non-smoking rooms/floorsYes
  • Number of floors3
  • Number of rooms 150
  • Room voltage240 Volts
  • Year property opened1994

Reviews of Palm Royale Cairns Resort from real guests

Provided by verified guests of Agoda
8.1
Value for money8.7
Service8.5
Cleanliness8.4
Facilities8.1
Room comfort and quality7.7
Location7.1
High score for Cairns
Rating
9+ Exceptional (184)
8-9 Excellent (148)
7-8 Very Good (153)
6-7 Good (87)
<6 Below Expectation (86)

Show reviews that mention 

Showing 658 verified guest comments
12345
9.6
Exceptional
babe from Australia
Family with young children
Pool View Room
Stayed 4 nights in July 2021

A ffordable and comfortable accommodation”

We are a family of 4. When I booked it through agoda, it let us check out with that option maximum of 4 people stay (2 adults 2 kids). Later I got an email from agoda saying Palm Royale won't allow us all to stay in 1 room. So they arrange us another room without extra cost. Now that is excellent customer service! Overall great stay for the family. Had pretty basic setting in the hotel. A nice comfy bed, cleaned everyday, with provisions of kettle, tea and coffee, shampoo and conditioner, iron and ironing board, and a small fridge. It also have unlimited internet for us to use but we did not end up using it because it was extremely slow connection. Probably the amount of people using it at the same time made it a bit slow. The location of the hotel was 5km away from airport and 3 km away to the CBD. It was right next to Raintree shopping mall which was convenient for our dining and take aways, as the hotel restaurant was not operational. View of the pool was a plus as well as great mountains at sight. Downside is, it is right next to a main road, so fast running vehicle are very audible. Also, it did not have gymnasium that we could use to burn our calories after binging on door dash deliveries 😁. Staffs are very friendly and very helpful with our request. Thank you for making our stay taken cared of. Would book here again in future.

Reviewed July 09, 2021
10.0
Exceptional
sonja from Australia
Couple
Pool View Room
Stayed 2 nights in March 2021

large spacious well appointed room”

Room was large, clean and well maintained. Great looking villa both in and out. Both pools were clean and well looked after. The garden beds were also very lovely. We stayed in one of the ground floor rooms and did not hear much noise from other residents or the street. A shopping centre is located across the road and the main road to cairns city centre is only about 10 minutes drive away. Would stay again.

Reviewed March 12, 2021
9.0
Exceptional
Daniella from Australia
Solo traveler
Stayed 2 nights in October 2013

Best customer service ever!!”

1) Excellent customer service 2) Affordable luxury accommodation 3) Value for money

I definitely recommend Palm Royale Cairns Resort! They have the best customer service I've experienced (and I've travelled a bit)! Prior to the trip, a family member became quite seriously ill and as a result, I had to forfeit my flight and only enjoyed 2 out of the 4 day's planned. However, much to my surprise, when I rang to ensure my final 2 night's accom. were still available, one of the hotel staff kindly offered not to incur any charges for cancelling the first two night's and even refunded the money, via Agoda, for the first two night's. I was able to enjoy two nights at the resort and was delightfully surprised at the standard of their pool view rooms - they were clean, comfortable and probably at a 4-star standard. one of the hotel staff was always helpful and went over and above to assist us with our enquiries. Overall, Palm Royale provided a great start to a lovely break in Cairns. Thanks to all the staff there!

Reviewed November 04, 2013
9.3
Exceptional
mark from Australia
Couple
Stayed 1 night in August 2013

very comfortable”

great swimming pools,friendly staff and a very comfortable bed

Very pleasant and will stay there again.The Palm Royale Cairns Resort is conviently located close to supermarkets bottle shop and shopping.The staff are friendly and very helpful getting you to where you want to go.I would definetly go back again and have already told some of our friends.Thankyou to the staff for you help and excellent service.

Reviewed August 29, 2013
9.3
Exceptional
Heather from Australia
Couple
Stayed 1 night in July 2012

Great value, service and comfort”

The pool is amazing! There's a spa bath featured above the pool that cascades down like a waterfall.

We booked one night at the Palm Royale and were very pleased with our stay. The staff were wonderful, fun and very friendly. And the hotel offers outstanding value for money. Its a bit out of town but there is a constant bus and shuttle service and the hotel is in very close proximity to a shopping centre for all your food and daily needs. We particularly liked the pool and the spacious rooms, i will definitely stay at this hotel again. The value is exceptional and you wont find anything like it for the price in Cairns.

Reviewed July 28, 2012
12345
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