Pan Pacific Melbourne
Panoramic Suite - Bed, Pan Pacific Melbourne in Melbourne
Lobby, Pan Pacific Melbourne in Melbourne
Meeting room / ballrooms, Pan Pacific Melbourne in Melbourne
Exterior view, Pan Pacific Melbourne in Melbourne
Facilities, Pan Pacific Melbourne in Melbourne
Bar/lounge, Pan Pacific Melbourne in Melbourne

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8.9Excellent

6,184 reviews

6,184 reviews

Cleanliness 9.2
Service 9.1
Location 9.0
Room comfort and quality 9.0
Facilities 8.8
Value for money 8.7
See map

9.0Exceptional

Location rating score

Exceptional location - 350 meters from city center
Popular neighborhood
Excellent for walking
Walkable places
DFO South Wharf
70 m
Melbourne Maritime Museum
190 m
Melbourne Convention and Exhibition Centre
190 m
Seafarers Bridge
200 m
Polly Woodside - Melbourne's Tall Ship Story
250 m
Popular landmarks
SEA LIFE Melbourne Aquarium
830 m
Eureka Skydeck
1.3 km
National Gallery of Victoria
1.6 km
Block Arcade
1.7 km
Queen Victoria Market
2.0 km
Closest landmarks
South Wharf Retail Car Park
200 m
Exhibition Centre Underground Parking
300 m
Mission to Seafarers
320 m
Kangan Institute
400 m
World Trade Centre
430 m

Pan Pacific Melbourne

2 Convention Centre Place , Melbourne CBD, Melbourne, Australia, 3000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Melbourne

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.7
Distance to city center1 km
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport11.9 km

Rooms available at Pan Pacific Melbourne

Excellent
Room comfort & quality

9

2-Bedroom Bay View Suite
...
  • Room size: 76 m²/818 ft²
  • Harbor view
  • 1 king bed & 1 king bed or ...
Enter dates to see prices
Yarra Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Pacific Club King
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed
Enter dates to see prices
2-Bedroom City Skyline View Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed & 1 king bed or ...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premier King City Skyline View Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Panoramic Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Panoramic Suite with Club Lounge Access
...
  • Room size: 68 m²/732 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Premier King Room with City View NON-REFUNDABLE
...
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What dining options are provided at Pan Pacific Melbourne?

Start out your holiday with Pan Pacific Melbourne's accessible cuisine and dining options which includes a range of options such as Vegetarian restaurant, International cuisine,and Western cuisine for you to select from.

Does Pan Pacific Melbourne have a fitness center?

Pan Pacific Melbourne features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Pan Pacific Melbourne provide dry cleaning services?

Yes! Pan Pacific Melbourne features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

How many floors does Pan Pacific Melbourne have?

Pan Pacific Melbourne has a total of 15 floors.

How long do travelers normally stay at Pan Pacific Melbourne?

Verified past guests that have stayed at Pan Pacific Melbourne had an average nightly stay of 2 nights at this property.

What is the typical rating that past Business travelers' have given to Pan Pacific Melbourne?

Verified business travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Pan Pacific Melbourne?

Past group travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.9. You can look up more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping locations are in close proximity to Pan Pacific Melbourne?

Shopping options in Pan Pacific Melbourne’s Melbourne CBD neighborhood consists of Block Arcade and Melbourne Central.

What time is check-in and check-out at Pan Pacific Melbourne?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Pan Pacific Melbourne?

Wake up to an exceptional continental, buffet, and � la carte breakfast at Pan Pacific Melbourne. Guests can enjoy breakfast offered with an additional charge of 46 AUD for adults and 23 AUD for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

What people love about Pan Pacific Melbourne

  • 10

    Exceptional
    Cleanliness

    "Exceptionally clean facilities."

    Bharthie

    |

    17 October 2023

  • 10

    Exceptional
    Spaciousness

    "The room I had was spacious and clean."

    Ho

    |

    26 July 2023

  • 10

    Exceptional
    Location

    "Great location 💯 perfect hotel!"

    Shahrill

    |

    18 October 2023

Property ranking|Compared to 2,319 Melbourne properties
Room comfort score
9/10
Service score
9.1/10
Cleanliness score
9.2/10
Value for money score
8.7/10
Better than
99
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
97
%
of Melbourne properties
More about Pan Pacific Melbourne

More about Pan Pacific Melbourne

Pan Pacific Melbourne

Pan Pacific Melbourne is a distinct addition to Melbourne and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Pan Pacific Melbourne, with its convenient location just 2.2 km from the Royal Botanic Gardens Victoria. Access is everything, and you'll get the most of while staying only 1.6 km from Flinders Street Railway Station and its easy transportation options.
All offerings provided by Pan Pacific Melbourne help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Melbourne is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pan Pacific Melbourne. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Pan Pacific Melbourne. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Pan Pacific Melbourne. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
A day in will be as fun as a day out with ranges of recreational activities offered at Pan Pacific Melbourne. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Melbourne. Cheer on the local team at Melbourne Cricket Ground (MCG) located 2.7 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 1.2 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Melbourne.

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Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

154 mentions

Housekeeping

57 mentions

View

47 mentions

Swimming Pool

29 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Latvian
  • Polish
  • Portuguese
  • Russian
  • Sinhala
  • Spanish
  • Thai
  • Turkish
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Dock 37 Bar and Kitchen
  • Cuisine: Seafood, Grill/BBQ, Australian
  • Menu: Buffet, A-la-carte

Location

2 Convention Centre Place , Melbourne CBD, Melbourne, Australia, 3000
Exceptional
Location

9

Airports
  • Essendon Airport (MEB)
    11.9 km
  • Melbourne Airport (MEL)
    19.9 km
Public transportation
  • Public Transportation Victoria
    610 m
  • Southern Cross Railway Station
    790 m
Hospital or clinic
  • Capsule Pharmacy
    500 m
Shopping
  • Block Arcade
    1.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • SEA LIFE Melbourne Aquarium
    830 m
  • Eureka Skydeck
    1.3 km
  • National Gallery of Victoria
    1.6 km
  • Block Arcade
    1.7 km
  • Queen Victoria Market
    2.0 km
  • Shrine of Remembrance
    2.1 km
  • Royal Botanic Gardens Victoria
    2.3 km
  • Melbourne Cricket Ground (MCG)
    2.8 km
  • Melbourne Museum
    3.1 km
  • Melbourne Zoo
    4.6 km
Nearby landmarks
  • DFO South Wharf
    70 m
  • Melbourne Maritime Museum
    190 m
  • Melbourne Convention and Exhibition Centre
    190 m
  • South Wharf Retail Car Park
    200 m
  • Seafarers Bridge
    200 m
  • Polly Woodside - Melbourne's Tall Ship Story
    250 m
  • Polly Woodside
    260 m
  • Exhibition Centre Underground Parking
    300 m
  • Mission to Seafarers
    320 m
  • Kangan Institute
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee110 AUD
  • Distance from city center1 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)46 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • License Id / Local Tax ID/ Entity Name75118585792
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 396
  • Room voltage240
  • Year property opened2009
  • Most recent renovation2018
Parking
  • Daily parking fee59 AUD

Reviews of Pan Pacific Melbourne from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Service9.1
Location9.0
Room comfort and quality9.0
Facilities8.8
Value for money8.7
High score for Melbourne
Rating
9+ Exceptional (839)
8-9 Excellent (287)
7-8 Very Good (240)
6-7 Good (65)
<6 Below Expectation (75)

Show reviews that mention 

Showing 1,506 verified guest comments
12345
10.0
Exceptional
Cyndi from Australia
Family with young children
2-Bedroom Bay View Suite
Stayed 1 night in May 2023

Excellent Stay with Pan Pacific”

We stayed at a 2 bedroom suites with bay & city view. As soon as we entered the room, we were amazed by the view. The rooms were spacious, modern and very clean. The kids had plenty of space to play and run around. The staff were very friendly and helpful. The location is great as there are a lot of choices of food within the South Wharf area, walking distance to DFO and Crown. We highly recommend staying at Pan Pacific and we would definitely come back again.

Reviewed May 14, 2023

Dear Cyndi, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded May 22, 2023
Pan Pacific Melbourne
10.0
Exceptional
June from Australia
Couple
Deluxe King
Stayed 1 night in April 2023

All you could wish for and more”

From the moment you arrive your special nothing is too much trouble James was great on Reception..explained everything well rooms were great view was amazing bed was super comfortable..we will be back for sure ..

Reviewed May 04, 2023

Dear June, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to James. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded May 08, 2023
Pan Pacific Melbourne
10.0
Exceptional
Donna from Australia
Solo traveler
Deluxe King
Stayed 1 night in March 2023

Perfect for attending events at convention center”

Perfect location for attending an event at the Melbourne Convention and Exhibition Centre. Clean, comfortable and large room. Very friendly staff. This hotel would be my first choice again when attending events at the convention centre.

Reviewed March 30, 2023

Dear Donna, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded March 30, 2023
Pan Pacific Melbourne
10.0
Exceptional
Haydee from Australia
Business traveler
Deluxe King
Stayed 1 night in March 2023

Nice hotel with great views”

Love the room, it is very clean. Very close to DFO and restaurants around Southbank. Staff are helpful and nice. The breakfast is also good although there’s not a lot of options.

Reviewed March 10, 2023

Dear Haydee, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded March 16, 2023
Pan Pacific Melbourne
10.0
Exceptional
Thelesa from Australia
Family with young children
Family Queen Room
Stayed 2 nights in January 2023

Excellent location”

The location is great. Staff were attentive and friendly and the room was clean and spacious for 2 adults and 2 young children. Breakfast buffet was good too. Wish there was a swimming pool but still a great stay

Reviewed January 22, 2023

Dear Thelsea, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded February 01, 2023
Pan Pacific Melbourne
12345
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