Pestana Palace Lisboa - Hotel & National Monument
Spa, Pestana Palace Lisboa - Hotel & National Monument in Lisbon
Shared lounge/TV area, Pestana Palace Lisboa - Hotel & National Monument in Lisbon
Restaurant, Pestana Palace Lisboa - Hotel & National Monument in Lisbon
Balcony/terrace, Pestana Palace Lisboa - Hotel & National Monument in Lisbon
View, Pestana Palace Lisboa - Hotel & National Monument in Lisbon
Bar/lounge, Pestana Palace Lisboa - Hotel & National Monument in Lisbon

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8.9Excellent

1,897 reviews

1,897 reviews

Room comfort and quality 9.4
Cleanliness 9.2
Service 9.2
Facilities 9.0
Value for money 8.8
Location 8.1
See map

8.1Excellent

Location rating score

Excellent location
Popular landmarks
Mosteiro dos Jeronimos
1.8 km
Padrao dos Descobrimentos
2.0 km
Torre de Belém
2.9 km
Bairro Alto
3.7 km
Elevador de Santa Justa
4.3 km
Closest landmarks
Alto de Santo Amaro
180 m
Geomonumento da Rua da Aliança Operária
200 m
Parque Infantil do Jardim Avelar Brotero
220 m
Rua João de Barros
250 m
Rua Aliança Operária
260 m

Pestana Palace Lisboa - Hotel & National Monument

Rua Jau 54, Ajuda, Lisbon, Portugal, 1300-314 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ajuda part of Lisbon, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Oceanário de Lisboa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

180 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Lisbon every 2 minutes on Agoda.com
Value for money8.8
Distance to city center0.3 km
Location rating8.1
Nearest airportLisbon Portela Airport (LIS)
Distance to airport9.2 km

Rooms available at Pestana Palace Lisboa - Hotel & National Monument

Exceptional
Room comfort & quality

9.4

Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
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Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
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Suite with City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Premium Garden View
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds
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Suite Garden View
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds & 1 king bed
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Collection Double Suite with Extra Bed
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 2 single beds and 1 futon
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Prince's Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 queen bed
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Deluxe Garden
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Family Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
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Double Room with Extra Bed Garden View
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 futon and 2 single beds o...
Enter dates to see prices

Frequently asked questions

Does Pestana Palace Lisboa - Hotel & National Monument have a swimming pool?

While staying at Pestana Palace Lisboa - Hotel & National Monument, you can indulge in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Does Pestana Palace Lisboa - Hotel & National Monument provide laundry services?

Yes! Pestana Palace Lisboa - Hotel & National Monument offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at Pestana Palace Lisboa - Hotel & National Monument?

Pestana Palace Lisboa - Hotel & National Monument features car park charges applied for all customers traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to the closest airport from Pestana Palace Lisboa - Hotel & National Monument?

The average travel time to get from Pestana Palace Lisboa - Hotel & National Monument to the airport is 15 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What attractions are nearby Pestana Palace Lisboa - Hotel & National Monument that are in walking range?

While staying at Pestana Palace Lisboa - Hotel & National Monument, start off your trip by exploring the closest points of interest that are within walking distance to the property which include Geomonumento da Rua da Aliança Operária, Parque Infantil do Jardim Avelar Brotero, and Parque Infantil da Rua de Diogo Cão.

How many floors does Pestana Palace Lisboa - Hotel & National Monument have?

Pestana Palace Lisboa - Hotel & National Monument has a total of 3 floors.

How many rooms does Pestana Palace Lisboa - Hotel & National Monument have?

Pestana Palace Lisboa - Hotel & National Monument has a total of 190 rooms.

What do guests love most about Pestana Palace Lisboa - Hotel & National Monument?

Verified guests that stayed at Pestana Palace Lisboa - Hotel & National Monument have given this property a rating of 9.213 for its excellent service as the primary highlight for their stay.

What is the typical rating that verified Couples' have given to Pestana Palace Lisboa - Hotel & National Monument?

Past couple travelers that have stayed at this property have given Pestana Palace Lisboa - Hotel & National Monument an average rating of 8.9. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to Pestana Palace Lisboa - Hotel & National Monument?

The nearest train, metro, or bus station is Encarnacao Metro Station, 10126.36 m away from Pestana Palace Lisboa - Hotel & National Monument.

What time is check-in and check-out at Pestana Palace Lisboa - Hotel & National Monument?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

Is breakfast offered at Pestana Palace Lisboa - Hotel & National Monument?

Start your mornings right, with the buffet and continental breakfast options provided at Pestana Palace Lisboa - Hotel & National Monument.

What people love about Pestana Palace Lisboa - Hotel & National Monument

  • 9.2

    Exceptional
    Spaciousness

    "Spacious and has everything you need and expect to have in a 5 star hotel."

    Vittorio

    |

    11 September 2023

  • 9.2

    Exceptional
    Breakfast

    "Breakfast was the best."

    christine

    |

    8 November 2022

  • 10

    Exceptional
    Breakfast

    "Palace was beautiful, grounds and pool amazing Breakfast was great, dinner good would highly recommend."

    Claire

    |

    7 August 2022

Property ranking|Compared to 5,196 Lisbon properties
Service score
9.2/10
Room comfort score
9.4/10
Cheapest price score
Value for money score
8.8/10
Better than
99
%
of Lisbon properties
Better than
99
%
of Lisbon properties
Better than
99
%
of Lisbon properties
Better than
98
%
of Lisbon properties
More about Pestana Palace Lisboa - Hotel & National Monument

More about Pestana Palace Lisboa - Hotel & National Monument

Experience Luxury and History at Pestana Palace Lisboa

Welcome to Pestana Palace Lisboa - Hotel & National Monument, a 5-star hotel located in the heart of Lisbon, Portugal. Nestled amidst lush gardens, this magnificent hotel offers a perfect blend of luxury, comfort, and history. With its convenient location just 15 minutes away from the airport, you can start your unforgettable Lisbon adventure as soon as you arrive. Step into a world of elegance and charm as you enter Pestana Palace Lisboa. This historic hotel, built in 2001 and last renovated in 2007, showcases a stunning blend of classical and contemporary architecture. The hotel's design pays homage to its rich heritage, as it is classified as a National Monument. From the moment you step foot in the grand lobby, you'll be captivated by the hotel's timeless beauty and attention to detail. With 190 luxurious rooms, Pestana Palace Lisboa offers a range of accommodation options to suit every guest's needs. Whether you're traveling for business or leisure, you'll find comfort and tranquility in the elegantly appointed rooms. Each room is thoughtfully designed with modern amenities and stylish furnishings, ensuring a restful stay. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for families. Check-in time at Pestana Palace Lisboa begins at 03:00 PM, allowing you to settle in and start exploring the hotel's magnificent surroundings. Take a leisurely stroll through the beautifully landscaped gardens or indulge in a refreshing swim in the outdoor pool. The hotel's prime location, just 0.3 km from the city center, makes it easy to explore Lisbon's iconic landmarks, vibrant neighborhoods, and cultural attractions. When it's time to bid farewell to Pestana Palace Lisboa, check-out is until 11:00 AM, giving you ample time to savor your last moments in this enchanting hotel. As you leave, you'll carry with you memories of a truly unforgettable stay, where luxury, history, and exceptional service combine to create a truly remarkable experience. Book your stay at Pestana Palace Lisboa - Hotel & National Monument and embark on a journey of indulgence and discovery in the heart of Lisbon.

Indulge in Luxury and Entertainment at Pestana Palace Lisboa - Hotel & National Monument

At Pestana Palace Lisboa - Hotel & National Monument, entertainment is taken to a whole new level. With a plethora of facilities to cater to your every need, you'll find yourself immersed in a world of luxury and relaxation. The hotel boasts an array of entertainment options, including a stylish bar where you can unwind with a refreshing cocktail or enjoy a glass of fine wine. For those looking to dance the night away, the on-site nightclub offers a vibrant atmosphere with live music and a lively dance floor. If you're in need of some pampering, the hotel's salon is the perfect place to indulge in a makeover or a rejuvenating massage. For ultimate relaxation, take a dip in the hot tub or unwind in the sauna and steam room. The hotel also features a luxurious spa where you can indulge in a variety of treatments and therapies. For nature lovers, the hotel's garden provides a tranquil oasis where you can escape the hustle and bustle of the city. Additionally, there is a gift/souvenir shop where you can find unique mementos to take home as a reminder of your unforgettable stay. With its exceptional entertainment facilities, Pestana Palace Lisboa - Hotel & National Monument ensures that every moment of your stay is filled with relaxation, excitement, and indulgence.

Unwind and Stay Active at Pestana Palace Lisboa - Hotel & National Monument's Impressive Sports Facilities

At Pestana Palace Lisboa - Hotel & National Monument, guests can enjoy a range of exceptional sports facilities that cater to both relaxation and fitness enthusiasts alike. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or a rejuvenating dip after a long day of exploring the city. The fitness center is fully equipped with state-of-the-art exercise machines and equipment, allowing guests to maintain their workout routine while away from home. For those who prefer to soak up the sun, the hotel also boasts a stunning outdoor pool area, surrounded by lush gardens and offering breathtaking views of the palace. Take a refreshing swim in the crystal-clear waters, or simply lounge on the comfortable sunbeds and indulge in a good book. The poolside bar provides a variety of refreshing beverages and light snacks, ensuring that guests can stay hydrated and energized throughout their day of relaxation by the pool. Whether you're looking to stay active or simply unwind, Pestana Palace Lisboa - Hotel & National Monument's sports facilities offer the perfect setting to do so. Enjoy the convenience and luxury of these exceptional amenities, all within the beautiful surroundings of this historic and elegant hotel.

Unparalleled Convenience Facilities at Pestana Palace Lisboa - Hotel & National Monument

Pestana Palace Lisboa - Hotel & National Monument offers an array of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delectable dishes from the comfort of your room at any time of the day. The hotel also provides laundry service and dry cleaning, ensuring that your clothes are impeccably cleaned and ready for any occasion. For added convenience, Pestana Palace Lisboa - Hotel & National Monument offers safety deposit boxes, so you can securely store your valuable belongings during your stay. The attentive concierge is always on hand to assist you with any requests or recommendations, ensuring that your stay in Lisbon is nothing short of extraordinary. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. The hotel also provides luggage storage, so you can explore the city without any hindrance, knowing that your belongings are safe and secure. With daily housekeeping, you can expect a clean and organized room throughout your stay. Whether you are traveling for business or leisure, Pestana Palace Lisboa - Hotel & National Monument's convenience facilities will exceed your expectations and make your stay in Lisbon truly memorable.

Convenient and Comprehensive Transport Facilities at Pestana Palace Lisboa - Hotel & National Monument

Pestana Palace Lisboa - Hotel & National Monument offers a range of transport facilities to ensure a convenient and hassle-free stay for its guests. Starting with airport transfers, the hotel provides a seamless journey from Lisbon Portela Airport to the hotel, allowing guests to relax and enjoy the beginning of their trip. For those looking to explore the beautiful city of Lisbon, the hotel offers tours that showcase the best attractions and landmarks. Whether it's a guided tour of the historic neighborhoods or a scenic tour along the coast, guests can easily discover the city's hidden gems with the help of knowledgeable local guides. Parking is made easy with the valet parking and car park facilities available at the hotel. Guests can conveniently park their vehicles and explore the city on foot or make use of the shuttle service provided by the hotel. Additionally, car hire services are also available for those who prefer to navigate the city at their own pace. For guests in need of transportation services, the hotel offers a taxi service, ensuring a quick and reliable way to get around the city. Furthermore, the hotel's ticket service helps guests secure tickets for popular attractions and events, saving them time and effort. Please note that car park charges may apply. With its comprehensive range of transport facilities, Pestana Palace Lisboa - Hotel & National Monument ensures that guests have everything they need for a comfortable and convenient stay in Lisbon.

Luxurious Room Facilities at Pestana Palace Lisboa - Hotel & National Monument

Indulge in opulence and comfort at Pestana Palace Lisboa - Hotel & National Monument, where every room is adorned with top-notch amenities and luxurious features. The hotel offers a range of room facilities that ensure a memorable stay for every guest. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the warm Lisbon weather. Wrap yourself in the plush bathrobes provided, adding an extra touch of luxury to your stay. Leave your own hair dryer at home as each room comes equipped with one, allowing you to effortlessly style your hair before heading out to explore the city. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. Unwind in the evening by tuning into your favorite shows on the satellite/cable TV, providing a wide range of channels for your entertainment. At Pestana Palace Lisboa - Hotel & National Monument, every detail has been carefully thought out to ensure the utmost comfort and convenience for guests. Experience the epitome of luxury with these exceptional room facilities.

Indulge in Culinary Delights at Pestana Palace Lisboa - Hotel & National Monument

At Pestana Palace Lisboa - Hotel & National Monument, dining is an experience that goes beyond mere sustenance. With a range of dining facilities to choose from, guests are spoilt for choice. Start your day with a delightful breakfast buffet, offering a wide selection of continental favorites to satisfy every palate. For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can savor aromatic coffees, freshly baked pastries, and light snacks in a cozy and relaxed atmosphere. When it comes to fine dining, the hotel's restaurant is a true culinary haven. Indulge in a gastronomic journey as you savor exquisite dishes crafted by skilled chefs using the finest ingredients. The elegant ambiance and impeccable service make for a memorable dining experience. Whether you prefer to dine in the comfort of your room or enjoy a meal in one of the hotel's dining venues, Pestana Palace Lisboa - Hotel & National Monument ensures that your culinary desires are met with their 24-hour room service and daily housekeeping. From breakfast to dinner, the hotel's dining facilities cater to every taste and occasion, promising a delightful culinary adventure during your stay.

Luxurious Rooms at Pestana Palace Lisboa - Hotel & National Monument

Indulge in the opulent room offerings at Pestana Palace Lisboa - Hotel & National Monument, where luxury meets comfort. Choose from a variety of room types to suit your preferences and needs. Experience ultimate relaxation in the Deluxe Garden room, offering a spacious 26 square meters of elegant living space with the option of 2 Single Beds or 1 Double Bed. For a truly luxurious stay, the Suite Garden View provides a generous 50 square meters of space and features a plush King Bed. Booking your stay at Pestana Palace Lisboa - Hotel & National Monument through Agoda ensures you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse and compare room options, making it convenient to find the perfect room for your stay. Trust Agoda to provide you with the best deals and a seamless booking process, so you can focus on enjoying your stay at this magnificent hotel.

Discover the Historic Charm of Ajuda in Lisbon

Nestled in the heart of Lisbon, Portugal, the Pestana Palace Lisboa - Hotel & National Monument offers a captivating stay in the enchanting neighborhood of Ajuda. Known for its rich history and stunning architecture, Ajuda is a must-visit destination for travelers seeking a unique and immersive experience. Step outside the hotel's doors and find yourself surrounded by the grandeur of Ajuda Palace, a magnificent neoclassical landmark that once served as the official residence of the Portuguese royal family. Take a leisurely stroll through its beautifully landscaped gardens, adorned with intricate statues and fountains, and soak in the serene ambiance of this regal retreat. Beyond the palace, Ajuda boasts a wealth of cultural treasures waiting to be explored. Visit the nearby National Coach Museum, home to one of the world's most impressive collections of royal carriages, and marvel at the opulence of these historical artifacts. Wander through the picturesque streets lined with traditional Portuguese houses, and discover charming local shops and cafes where you can sample authentic cuisine and sip on a cup of freshly brewed coffee. With its rich heritage and captivating beauty, Ajuda offers a truly unforgettable experience for travelers. Whether you're a history enthusiast, an architecture lover, or simply seeking a tranquil escape, this neighborhood is sure to leave you enchanted. Book your stay at Pestana Palace Lisboa - Hotel & National Monument and immerse yourself in the historic charm of Ajuda in Lisbon.

Convenient Airport Transfers to Pestana Palace Lisboa - Hotel & National Monument

Located in the charming neighborhood of Ajuda in Lisbon, Portugal, Pestana Palace Lisboa - Hotel & National Monument is a stunning hotel that offers a luxurious and unforgettable experience for its guests. When it comes to getting to the hotel from the airport, there are a few convenient options to choose from. If you are arriving at Lisbon Portela Airport, the most convenient way to reach Pestana Palace Lisboa is by taxi. Taxis are readily available outside the airport terminal and offer a hassle-free and comfortable journey to the hotel. The approximate travel time is around 20 minutes, depending on traffic conditions. Another option is to take public transportation. Lisbon Portela Airport is well-connected to the city's metro system. You can take the Red Line from the airport to the Alameda station, and then transfer to the Green Line towards Cais do Sodré. Get off at the Alcantara-Mar station, which is the nearest metro station to the hotel. From there, it's just a short walk to Pestana Palace Lisboa. For those who prefer a more private and convenient option, the hotel also provides airport transfers for an additional fee. You can arrange for a chauffeur-driven car to pick you up directly from the airport and take you to Pestana Palace Lisboa in comfort and style. No matter which mode of transportation you choose, the journey from the airport to Pestana Palace Lisboa - Hotel & National Monument is a seamless and enjoyable experience, setting the tone for a memorable stay at this magnificent hotel.

Discover the Rich History and Natural Beauty near Pestana Palace Lisboa

Nestled in the vibrant city of Lisbon, Pestana Palace Lisboa - Hotel & National Monument offers a prime location surrounded by notable landmarks and attractions. Just a stone's throw away, you'll find the majestic Palácio Nacional da Ajuda, a stunning 19th-century neoclassical palace that once served as the official residence of the Portuguese royal family. Step back in time as you explore its opulent rooms and admire the intricate details of its architecture. For nature enthusiasts, the nearby Lago is a tranquil oasis where you can escape the bustling city and immerse yourself in the serenity of nature. Take a leisurely stroll along the lake's shores, breathe in the fresh air, and marvel at the picturesque views. History buffs will also appreciate the Farmácia do Cruzeiro, a historic pharmacy that has been serving the local community for over a century. Step inside and be transported to a bygone era, as you browse through its shelves filled with vintage remedies and traditional medicines. Additionally, the Geomonumento do Rio Seco offers a unique geological attraction, showcasing the fascinating rock formations carved by the forces of nature over millions of years. Marvel at the intricate patterns and textures, and learn about the geological history of the region. With its prime location, Pestana Palace Lisboa - Hotel & National Monument allows you to explore these landmarks and attractions with ease, ensuring an unforgettable stay in Lisbon.

Convenient Public Transport Stations near Pestana Palace Lisboa - Hotel & National Monument

Pestana Palace Lisboa - Hotel & National Monument enjoys a prime location with several public transport stations within close proximity. Travelers staying at this luxurious hotel will find themselves well-connected to the city's major attractions and landmarks. One of the nearest public transport stations is Rua Aliança Operária, located just a short walk away from the hotel. From here, guests can easily access various bus routes, allowing them to explore Lisbon's vibrant neighborhoods and cultural sites. Another convenient option is Calçada da Boa Hora, which is also within walking distance from the hotel. This station provides access to tram lines, offering a charming and nostalgic way to discover the city. Hop on a tram and immerse yourself in the picturesque streets of Lisbon, passing by historic buildings and beautiful viewpoints. For those looking to venture further, Estação de Santo Amaro is a nearby train station that provides access to regional and intercity trains. This allows guests to conveniently explore other parts of Portugal, such as the beautiful coastal towns of Cascais and Estoril. With these public transport options at your doorstep, exploring Lisbon and beyond from Pestana Palace Lisboa - Hotel & National Monument is a breeze. Whether you prefer to take a bus, tram, or train, you'll have easy access to the city's top attractions, ensuring a memorable stay in the Portuguese capital.

A Culinary Delight in the Vicinity

When it comes to dining options near Pestana Palace Lisboa - Hotel & National Monument, guests are spoiled for choice. Just a stone's throw away, you will find a variety of restaurants that cater to all tastes and preferences. For a taste of traditional Portuguese cuisine, head to A Petisqueira da Boa-Hora, where you can indulge in mouthwatering petiscos (Portuguese tapas) and regional delicacies. If you're in the mood for some sushi, Savana Sushi Ajuda offers a delightful selection of fresh and flavorful rolls. For those seeking an elegant dining experience, Valle Flor is the place to be, with its refined atmosphere and exquisite gourmet dishes. Whether you're craving international flavors or local specialties, the surrounding restaurants near Pestana Palace Lisboa - Hotel & National Monument are sure to satisfy your culinary cravings.

Luxury at an Unbeatable Price: Pestana Palace Lisboa - Hotel & National Monument

Indulge in the opulence of Pestana Palace Lisboa - Hotel & National Monument without breaking the bank. With an average room price of $384, this luxurious hotel offers an experience like no other in Lisbon, Portugal. Compared to the average price of $212 for a hotel room in the city, Pestana Palace Lisboa provides exceptional value for money. Nestled in the heart of Lisbon, this historic hotel is a true national treasure. Housed in a stunning 19th-century palace, the property exudes grandeur and elegance at every turn. Immerse yourself in the rich history and culture of the city while enjoying top-notch amenities and impeccable service. Whether you're planning a romantic getaway, a family vacation, or a business trip, Pestana Palace Lisboa is the perfect choice. Experience the epitome of luxury without compromising on affordability. Book your stay today and discover the enchanting allure of this remarkable hotel.

Friendly Staff and Beautiful Decor

The Pestana Palace Lisboa - Hotel & National Monument has received rave reviews for its helpful and friendly staff. Guests have consistently praised the staff for their warm and welcoming demeanor, making the luxurious hotel even more appealing. The hotel's beautiful decor is another standout feature that has garnered positive feedback. The tasteful and elegant decorations, paintings, and furnishings create a visually stunning ambiance throughout the property. The hotel's garden is also a highlight, with guests describing it as fantastic and offering a lovely view from the 2nd floor. Additionally, the poolside area is said to be delightful, providing a perfect spot to relax and soak up the sun. The fitness room is well equipped, ensuring guests can maintain their workout routine while staying at the hotel. Overall, the Pestana Palace Lisboa - Hotel & National Monument offers a truly beautiful and enjoyable experience for its guests.

Exceptional Customer Ratings at Pestana Palace Lisboa - Hotel & National Monument

Pestana Palace Lisboa - Hotel & National Monument is a truly exceptional hotel that has garnered rave reviews from its satisfied guests. With an impressive overall rating of 8.9, it is clear that this hotel is a favorite among visitors to Lisbon. One of the standout features of Pestana Palace Lisboa is its excellent value for money, with a rating of 8.7. Guests appreciate the high-quality experience they receive at a reasonable price, making their stay even more enjoyable. The hotel's facilities also receive high praise, with a rating of 9.0. From the moment guests step foot into the grand lobby, they are greeted with elegance and luxury. The hotel boasts a range of amenities, including a stunning outdoor swimming pool, a fully-equipped fitness center, and a serene spa, ensuring that guests have everything they need for a relaxing and indulgent stay. When it comes to food and dining, Pestana Palace Lisboa does not disappoint. With a rating of 8.9, guests rave about the delectable cuisine served at the hotel's restaurants. From mouthwatering local Portuguese dishes to international favorites, there is something to satisfy every palate. Cleanliness is another aspect that receives high marks, with a rating of 9.2. Guests appreciate the attention to detail and the immaculate condition of the hotel, ensuring a comfortable and hygienic stay. While the hotel's location may receive a slightly lower rating of 8.1, it is important to note that Pestana Palace Lisboa is situated in a tranquil and picturesque area of Lisbon, away from the hustle and bustle of the city center. This allows guests to enjoy a peaceful retreat while still being within easy reach of the main attractions. The comfort of the accommodations is also highly rated, with a score of 9.4. Guests can expect spacious and well-appointed rooms, complete with luxurious furnishings and modern amenities, ensuring a restful and rejuvenating stay. Last but certainly not least, the staff performance at Pestana Palace Lisboa is exceptional, earning a rating of 9.2. Guests consistently praise the friendly and attentive staff, who go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment of arrival to the time of departure, the staff's professionalism and dedication shine through, creating a memorable and enjoyable experience for all guests. In conclusion, Pestana Palace Lisboa - Hotel & National Monument has received outstanding customer ratings across multiple categories, making it a top choice for discerning travelers. With its exceptional value, luxurious facilities, delectable dining options, impeccable cleanliness, comfortable accommodations, and outstanding staff performance, this hotel truly exceeds expectations and delivers a truly unforgettable stay in Lisbon.

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Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Breakfast

2 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • French
  • German
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hammam
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Playground
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Restaurante Valle-Flor
  • Menu: Buffet, A-la-carte

Location

Rua Jau 54, Ajuda, Lisbon, Portugal, 1300-314
Excellent
Location

8.1

Airports
  • Lisbon Portela Airport (LIS)
    9.2 km
  • Cascais Municipal Aerodrome (CAT)
    14.7 km
Public transportation
  • Alto de Santo Amaro
    180 m
  • Rua João de Barros
    250 m
Hospital or clinic
  • Farmácia Teles
    300 m
Shopping
  • Centro Comercial Colombo
    5.7 km
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Mosteiro dos Jeronimos
    1.8 km
  • Padrao dos Descobrimentos
    2.0 km
  • Torre de Belém
    2.9 km
  • Bairro Alto
    3.7 km
  • Elevador de Santa Justa
    4.3 km
  • Praca do Comercio (Terreiro do Paco)
    4.5 km
  • Castelo de S. Jorge
    4.8 km
  • Calouste Gulbenkian Museum - Founder's Collection
    4.8 km
  • Alfama
    5.2 km
  • Oceanário de Lisboa
    10.5 km
Nearby landmarks
  • Alto de Santo Amaro
    180 m
  • Geomonumento da Rua da Aliança Operária
    200 m
  • Parque Infantil do Jardim Avelar Brotero
    220 m
  • Rua João de Barros
    250 m
  • Rua Aliança Operária
    260 m
  • Farmácia Teles
    300 m
  • Unidade de Cuidados de Saúde Personalizados de Alcântara
    320 m
  • Parque Infantil da Rua de Diogo Cão
    400 m
  • Rio Seco
    410 m
  • Macau Science and Culture Centre
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee50 EUR
  • Distance from city center0.3 km
  • Travel time to airport (minutes)15
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 190
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2007

Property announcements

The property's license number is 3567.

Reviews of Pestana Palace Lisboa - Hotel & National Monument from real guests

Provided by verified guests of Agoda
8.9
Room comfort and quality9.4
Cleanliness9.2
Service9.2
Facilities9.0
Value for money8.8
Location8.1
High score for Lisbon
Rating
9+ Exceptional (25)
8-9 Excellent (8)
7-8 Very Good (5)
6-7 Good (2)
<6 Below Expectation (1)

Show reviews that mention 

Showing 41 verified guest comments
12345
9.6
Exceptional
Elaine from Hong Kong SAR, China
Family with young children
Deluxe Garden
Stayed 8 nights in March 2022

A little shaky at the beginning but great service overall ”

As a mother traveling alone with her 8 year old, I wasn’t sure this was the right hotel for us when we were dropped off by the taxi. We had 5 bags, and the taxi driver said someone should help us with the luggage, but I had to wait nearly 10 min for the Porter and no one from the front desk bother to greet us and tell us what was happening. I was upset of course as this is considered a 5 star hotel. But while checking in, they explained they are short staffed and from then on nearly everyone was extremely gracious and helpful., esp the front desk staff and concierge. The suites are lovely and were perfect for our 8 day stay. There is a small business centre that is so quiet if you have to do zoom meetings for work. The grounds are magical & safe for children. The gym was more than I anticipated. The indoor pool, which is really why I booked this hotel, looks very nice but the water could be cleaner. But my son’s absolute favourite was the one and only restaurant serving dinner during the spring season. The wait staff so attentive, helpful, and they make you feel at home, and the room setting along with piano man makes your dinner exude old world charm. Although a little far from the city centre, it is a quick walk to Belem! I would do it all over again, despite the not so perfect initial welcome. Definitely worth a stay if you want the best of all worlds in Lisbon!

Reviewed May 07, 2022
9.6
Exceptional
YUNHAO from China
Couple
Stayed 1 night in October 2018

A top class hotel experience with such price.”

The hotel is located a bit far from city center, considering Lisbon is not that big, taxi fee from the hotel to downtown is about 5~6 EUR. The service is one of the best you may expect, lobby boy, receptionists, concierge, etc. are really helpful, restaurant is the best part, a large window and marble, wooden crafted decorating area, classic, foods are great, freshly served, dinner includes chef's specialty, they are basically a side dish and dessert as regular standards. Definitely recommend for staying :) will try other Pestana brands in the future.

Reviewed October 19, 2018
10.0
Exceptional
Russell from United States
Couple
Stayed 1 night in July 2015

We felt like royality.”

Room 2108 was fantastic. The breakfast buffet was delicious. The staff was polite, helpful and like friends.

This was our second visit to Lisbon and both tines we have been impressed with the friendliness of the people, the new to us sights and wonderful local food. However the stay at Pestana Palace made it a very special event.

Reviewed July 13, 2015
9.2
Exceptional
Chia from United States
Couple
Stayed 1 night in October 2018

Living in the dream of palace ”

This palace and garden are so beautiful beyond the words though the location is bit remote from city. We took uber and bus to city center still not too bad. The decorations, painting and furnitures are very tasteful and elegant. We enjoyed pool and spa very much, spent few hours in the pool to get some sun bath and used spa and sauna. Great value for the money. I would go back again if I visit Lisbon next time!

Reviewed October 03, 2018
9.0
Exceptional
Nuno from Portugal
Business traveler
Stayed 4 nights in March 2010

high-quality service and good location”

service, location. room view

this great and quiet elegant hotel is situated near tokyo imperial palace, i particularly enjoy the awesome room with an amazing view of tokyo. the hotel is close to a subway station. the attitude shown by the staff which is polite. and considering my pleasant experience of the stay, i shall be there again in my next visit to japan.

Reviewed November 12, 2011
12345
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