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Princesa Garden Island Resort and Spa - SOFT OPENING
Caniguiran Street, Barangay Bancao Bancao, Puerto Princesa, Palawan, Philippines, 5300 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Puerto Princesa, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Puerto Princesa Underground River. Rated with 5 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
This Resort was like no other in the region. So respectable and the breakfast was AWESOME!!!”
Pros - My fiance and I love the location and amenities. The staff was so nice and courteous... and beautiful Breakfast!! Cons - There were people in the above rooms moving around furniture ALL NIGHT. I called the front desk to complain but had to visit 30 minutes later because no action was taken. When I approached (JEZELL - Night manager?) she told me she would tell them to stop. But also said that they were Koreans who did NOT understand english and asked me if i wanted to move into another room. I refused... it was after midnight. Jezell came to my room 30 minutes later with security and vowed the noise would stop. It never stopped and continued for another 3 hours of furniture moving around. That was so disrespectful that they could do this all night and disregard any rules (if asked to stop). I plan on returning with my kids next time but will asked to be placed on the 3rd floor if possible. Otherwise, great stay!! Thank you Luqman - OHIO (USA)
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Amazing despite mixed reviews”
Was a bit hesitant to book here because of the mixed reviews but it was still the best option in Puerto Princesa so we went ahead with it. Booked the more expensive version of the pool access room and it was worth it. The food and service at both Rice and the Italian restaurant were amazing. The hanging bridge was cool, the floating jetty going out to the middle of the ocean is very photogenic. The pool is massive and so warm in the afternoon. Because we stayed in one of the more exclusive rooms we got private access AND also the main pool access. The grounds are very beautiful and well kept. The room is nice with a platform for the beds, but the bathroom was amazing and had a rain shower, two sinks, and a zen garden with a skylight. The early morning light in the balcony by the pool is amazing. There was a free Bumblebee movie at the lawns in the evening which we loved, only big con is there was no food allowed there while watching the movie. We are coming back with family.
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Exceptional”
I am awed with the staff, everyone was smiling and greeting guests everywhere (except for 1) the sandbar was beyond my expectation, but a little help will be most welcome (like a guided walk to the sandbar or anything that guests could use so access will be easier) breakfast is worth mentioning as I had my full, pool is just great; (should swim after cleaning) front desk/check in was fast, accommodated me and my friend's request of printing some documents needed for work with no hassle. thank u princesa garden! till our next visit
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Simply the best hotel I've ever stayed in”
Staff so professional...housekeeping so meticulous to detail with cleanliness of room. Nothing was too much trouble. Resort is amazing with so much to do. Prices and choice of meals priced very reasonably for such a fantastic hotel. By the far the best hotel in Puerto Princesa so if you're looking at this hotel ,book it... you won't be dissapointed. It was our honeymoon and it couldn't have been better. 5 star experience!!!!!!!
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Island Hopping”
Puerto Princesa is one of our stops in our island hopping tour. This resort is amazing! We stayed at the water villa. The Resort is meticulous, clean, and plenty of amenities. It even has an outdoor movie theater and a chapel. The workers are polite and their hospitality is second to none. The sand bar in the morning is awesome! I highly recommend this resort.
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Exceptional”
We enjoyed our stay in Princess Garden resort and spa. We were taken care from the airport to our next destination. The staff are very friendly, the place is clean and the food is great as well. We will go back there and this place is highly recommended. We will recommend it to our friends and family. Thank you to all the staff of Princess Garden Resort and Spa for the accommodation .
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Great Staff lead to a great stay”
The staff is simply great. Exceeded expectations at every point. Recommended local spots were entertaining and offered great food. Everyone smiled and said good morning to you. They remembered your name. All of the small little things just added to a great trip. Room was great very well maintained and clean.
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Excellent!!”
We really had a great stay in Princesa Garden, the place is so stunning, the food are superb & delicious! It is pricey yes, but it is totally worth it 🤗❤️ After ElNido tour, we chose to stay in Puerto to relax and for me & my husband to feel some classy & romantic atmosphere. And we are glad that we have made the right decision to stay here as all are lovely 😍 And I’m really thankful for the generosity of the staffs, as they even upgraded our “Classic room” to “Suite Room” for free! It is indeed a paradise for us, and we will surely come back to experience all of this again 💕
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Exceptional”
It was so precious and fabulous time in Princesa Garden Island resort. I stayed in Water Villa W102 from 28th July to 30th July and had two wonderful nights. I liked everything(scenic water front view, free kayaking, sand bar etc) but especially, the staffs are amazing. All the staffs I have ever met was very kind and exactly know how to welcome and satisfy guests and their hospitality was professional. I want to come back and stay here again because of this resort and the staffs.
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Exceptional”
We spent 5 days here, and from the front entrance to back of the resort, the entire experience was incredible! The facilities are top notch, but what makes this place truly special are the staff. They obviously do a great job training them, but I think it starts with their hiring process, you simply can’t train people to be this friendly and helpful, they’re born with it. Thank you all for a wonderful time, we definitely caught the Come Back, Come Back Syndrome and will see you again soon!
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Excellent... Beautiful & Perfect”
This resort is fabulous. The staff are friendly and helpful. The rooms are spacious and the beds are great. If you read negatives on this resort (as we did) then those guests must be very hard to please. Loved it and will definitely be back.
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Amazing resort”
Didn’t want to leave, so much to enjoy on the property, staff were excellent, beds were extremely comfortable, and the breakfast buffet was AMAZING!
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Happy traveler”
Wonderful hotel, great service, the staff was super. A special thanks to the manager Josel she went out of her way to make sure we were happy. I recommend this hotel and will stay there again, a big thank you to the staff.
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Great resort”
We got upgraded to the presidential suite and it was really cool. Dinner was great, cocktails at the bar are good and at a very good price for a 5 star resort, and breakfast is also very nice.
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Exceptional”
although the hotel has ongoing repairs due to the effects of a strong typhoon, the staff made sure that our stay was comfortable. the staff of the hotel is it's true asset. it would be nice to return and enjoy the hotel again when all the repairs are done. hoping that the hotel recover soon!
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gorgeous sandbar, friendly staff”
staff makes or breaks a hotel, and they were none but friendly and accommodating. it helps that there's a sandbar next to the property
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Good Ambiance”
Come here if you want to relax and be away from the hustle and bustle of the city. With lots of plants and trees around, surely this will give you peace of mind. The staff are very accommodating. They have a very big swimming pool. The room has a bath tub. I suggest to have a hair dryer. I think that's the one that is lacking inside the room. Note that 3 pm is their check in time.
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Perfect płace to relax”
The most importach was very friendly staff, beautiful hotel and room and good breakfast. In general- highly reccomended place
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Amazing! ”
Amazing place. Staff are very helpful and friendly. They upgraded us to a pool villa. Amazing experience!! Would definitely recommend.
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Exceptional”
We had an amazing stay. Everything about the hotel is great! I would definitely come back and stay here! Thank you.
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